Representative resume examples from 2026
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How to write a representative resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in representative-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the representative position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a representative resume:
- Cleanliness
- Patients
- Customer Issues
- Customer Service
- Data Entry
- Outbound Calls
- Credit Card
- Product Knowledge
- Sales Floor
- Quality Standards
- Life Insurance
- Windows
- Inbound Calls
- HR
- Standing Orders
- PowerPoint
- Troubleshoot
- Health Insurance
- Medicaid
- Computer System
- Schedule Appointments
- Customer Inquiries
- H E
- Insurance Verification
- Customer Orders
- Patient Accounts
- Front Desk
- HIPAA
- Customer Accounts
- Social Security
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the representative position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write representative experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are effective examples from representative resumes:
Work history example #1
Representative
Pizza Hut
- Trained as a server, cook, CSR, and driver.
- Handled financial transactions and daily deposits.
- Mastered all positions within the company to include vehicle operations, customer service, finance, marketing and sales.
- Resolved all customer complaints, and trained all CSR personnel.
- Promoted from a CSR to a manager within a few years.
Work history example #2
Campus Marketing Representative
Apple
- Hosted 50+ events and workshops to demo the educational benefits of using Apple technologies in the classroom.
- Organized campus wide events involving Apple products.
- Received extensive marketing and marketing research training from Apple Inc. * Up-to-date on latest technology devices.
- Implemented customer segmentation and profiling techniques to demonstrate the target customer of Apple Campus Store.
- Gained in depth knowledge regarding the implementation, deployment, and use of Apple's educational technologies in higher education.
Work history example #3
Marketing Representative
K-Designers
- Maintained excellent communication with customers, took orders accurately, and tactfully discussed billing and invoice issues.
- Strengthened relationships with company underwriters and key personnel through constant communication and interaction.
- Maintained computerized records of all customers and prospects within CRM databases.
- Achieved President's Club in 2000, reserved for top ADP employees.
- Coordinated proposal creation process from receipt of Go-No-Go form and RFP through to delivery.
Work history example #4
Telephone Sales Representative
KinderCare
- Reported daily/weekly and monthly achievement of various sales objectives.
- Updated address and employment of all alumni contacts
- Navigated the Internet and company databases to retrieve member information Discussed basic health care plans with members.
- Received written or verbal complaints or inquiries from consumers via email, internet portal or phone.
- Listened to the needs of the customer and provided solutions to problems using standard telecommunications products, parts, and services.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from representative resumes:
Some College Courses in accounting
University of Illinois at Chicago, Chicago, IL
2014 - 2014
Highlight your representative certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your representative resume:
- Certified Pharmacy Technician (CPhT)
- Certified Phlebotomy Technician (CPT)
- Certified Medical Office Manager (CMOM)
- Certified Medical Interpreter - Spanish (CMI)
- International Accredited Business Accountant (IABA)
- Automotive Sales Professional
- Certified Personal Chef (CPC)
- Certified Information Technology Professional (CITP)
- Nationally Certified Medical Office Assistant (NCMOA)
- HIPAA Professional (HIPAAP)