Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed
Remote job
Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: * $75-$150 (per 1 hour session) * $300-$750 (multi-session studies) Job Requirements: * Show up at least 10 mins before discussion start time. * Participate by completing written and oral instructions. * Complete written survey provided for each panel. * MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions. * Call center representative agent experience is not necessary. Job Benefits: * Flexibility to take part in discussions online or in-person. * No commute needed should you choose to work from home remotely. * No minimum hours. You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. * You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a call center representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Customer Service Representative
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
IT Business Development Sales Rep
Remote job
THIS IS A SALES ROLE ONLY.
About Us:
At Donnelly & Moore, we eliminate the frustration of finding and placing top Information Technology talent for our clients. We're expanding our team with driven sales professionals to acquire new customers across the NYC Metro Area who need our specialized IT recruitment solutions.
The Ideal IT Business Development Sales Rep:
Experience & Skills
Minimum 3 years of proven IT Business Development Sales Rep experience with demonstrated success in prospecting, presenting needs-based solutions, and closing deals
Track record of top sales performance with achievements and awards to verify your success
Familiarity with IT recruiting or IT solutions, or ability to quickly acquire relevant industry knowledge
Established business relationships with decision-makers in NYC area Fortune 1000, utilities, and government organizations (preferred)
Mindset & Character
Results-driven with strong desire for independence and performance-based rewards
Entrepreneurial spirit that thrives on commission-based opportunity rather than guaranteed security
Confident, optimistic self-starter who proactively creates success and takes ownership of outcomes
People-oriented with genuine desire to help others succeed
Intelligent problem-solver who applies creative thinking to business challenges
Strong character demonstrated through honesty, work ethic, respect for others, and personal accountability
Disciplined focus on productive activities to achieve financial goals
Views sales as a valuable profession that creates meaningful solutions
IT Business Development Sales Rep
Remote Work Capabilities
Well-equipped home office environment free from distractions
Self-motivated with ability to work independently
Decisive and efficient without requiring constant supervision
Compensation and Benefits
Qualified candidates will receive a base salary of $50,000- $85,000 with commission potential bringing total compensation to $150,000- $350,000+.
Benefits include:
2 weeks paid vacation
Sick time NY, NJ is 5 days
3 floating days
Federal paid holidays
Medical, dental, vision insurance
401k match
IT Business Development Sales Rep
Application Process
To fast-track your application:
Complete our assessment at:
**************************************************************
Follow instructions at the end of the assessment to upload your resume
We look forward to connecting with sales professionals who embody these qualities and are ready to grow with our organization
IT Business Development Sales Rep
Sales Representative
Remote job
Gather Grills (gathergrills.com) was founded with the inspiration to bring people together around the tradition of food and fire. Our products are designed to renew relationships and create unforgettable gatherings by combining the functionality of a grill and a fire pit into one ultimate outdoor table. Creator Jed Strange developed Gather Grills with the vision of fostering connections and strengthening bonds, ensuring that while the fire may be temporary, the relationships built last a lifetime.
The company is expanding rapidly and current sales efforts have yielded estimated $1,000,000/per year for sales positions.
Role Description
This is a full-time or part-time role for a Sales Representative
This is a commission only job with unlimited earning potential
$1,000,000 sales goal with 10-17% commission
This position has a travel budget, leads provided and marketing support with many leads expected to convert in 30-60 days
Gather Grills is based in GA and we are hiring GA based as well as outside of GA.
The Sales Representative will be responsible for generating new sales opportunities, managing customer relationships, and achieving sales targets.
In some cases reps will be asked to travel for trade shows and events across GA and the US
Daily tasks include identifying and reaching out to potential clients, conducting presentations and product demonstrations, negotiating sales, and collaborating with the marketing team to develop sales strategies.
Some work from home is acceptable.
Qualifications
Experience in Sales, Customer Relationship Management (CRM), and Lead Generation
Strong Negotiation and Communication skills
Ability to conduct Presentations and Product Demonstrations
Basic understanding of Marketing principles and strategies
Excellent organizational and time management skills
Ability to work both independently and as part of a team
Experience with outdoor living products or grills is a plus
Please respond to this post and email ***********************
Inside Sales Representative
Remote job
The Inside Sales Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position is 100% remote/virtual,
preferably based in the region to which the ISR is assigned.
Essential Functions
Sales and Marketing
Consult with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms to convert new business, maintain current customers, and grow market share.
Communicate daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required.
Form long-standing customer relationships with assigned accounts.
Develop and implement sales plans to meet business goals.
Travel occasionally as needed for training, sales meetings, conferences, etc.
Utilize Vetoquinol's Sales Excellence program to engage with customers.
Customer Service
Assist customers in a timely manner.
Manage orders taken by phone, email, or other methods; ensure accurate entry into the Customer Relationship Management (CRM) system and communicate information to distribution partners.
Organize workflow to meet customer and company deadlines.
Present and discuss the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs.
Manage inbound and outbound phone calls professionally and efficiently, using good communication skills.
Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution.
General/Administrative
Document all customer interactions with detailed notes in the CRM system.
Support the company vision and mission, and demonstrate the corporate core values in all professional activities.
Comply with all OSHA safety requirements, work rules, and regulations.
Compile and maintain all required records, documents, etc.
Follow systems and procedures outlined in company manuals.
Communicate out-of-office plans to manager and teammates to ensure uninterrupted customer coverage.
All other duties as requested by management.
Qualifications
Formal Education and Certification
Bachelor's Degree or 3+ years of inside sales experience preferred.
Knowledge and Experience
Inside sales experience highly preferred.
Experience in the animal health industry highly preferred.
Personal Attributes
Exceptional written, verbal, and interpersonal communication skills.
Ability to work under pressure and with shifting priorities.
Team player willing to participate in meetings and other team activities.
Ability to manage time efficiently and to multi-task.
Vetoquinol USA is an equal opportunity employer. We are committed to providing a workplace that is free from discrimination of any kind and that promotes diversity, inclusion, and fairness. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Join us and be a part of a great place to work!
Sales Representative
Remote job
About FWF FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight.
We're currently hiring for January 2026 start dates as well as February, March, and May! Please note that this role is 100% on-site in Kentwood, Michigan.
As a Sales Representative at FWF, you're not just moving freight - you're building an empire. Like the work ethic that drives us, we believe in rolling up our sleeves and getting the job done right. You'll be the driving force behind building and managing your own book of business, while handling your clients' transportation needs 24/7/365. If you're the hardest worker you know with a drive to create your own financial freedom and an "attack the day" approach, this may be the career for you. This position provides paid training, hands-on sales experience, and direct exposure to leadership, offering an excellent foundation for ambitious individuals seeking career growth. There's no secret to our success - we simply invest in the right people and the right technology, with laser focus on delivering the best possible client experience in our industry.
Choose your path to success:
At FWF, we offer two distinct career tracks after you complete our comprehensive, paid training program, and understand the fundamentals of logistics. Note that compensation plans are the same for both tracks:
Inside Sales Track: Perfect for those who thrive in a high-energy team environment, those who appreciate consistency, and those looking to put down roots here in Grand Rapids, MI. Build your empire in our corporate headquarters, developing deep industry expertise and lasting client partnerships.
Sales Destination Track: Designed for entrepreneurial spirits craving freedom, new horizons, and unique challenges. After a training period, relocate and work remotely in emerging FWF markets, build your territory from the ground up, and accelerate your career through outside sales.
What you'll do:
Develop and maintain a robust book of business through cold-calling and lead generation
Own the sales cycle end-to-end, from lead generation through close
Manage day-to-day shipment tracking, problem resolution, and consistent communication
Provide consultative transportation solutions to prospective and current clients
Build long-lasting client relationships that drive referrals and lead to further sales opportunities
Set personal and professional goals that align with team objectives, continuously building sales knowledge and understanding of the freight market
Consistently meet (and ideally, exceed) sales quotas and performance goals
What we offer
$50k - $100k
Base salary + uncapped commissions
Comprehensive benefits package including health/dental/vision/life insurance
401(k) retirement plan with company match
Paid time off and paid holidays
Industry-leading training and development
Sales contests with monetary rewards
Transparent, people-first culture
Ongoing support to create clear, personalized career goals
Discounted gym memberships
Dependent care reimbursement accounts
Employee assistance and discount programs
What You'll Bring
Unstoppable drive and competitive spirit
Problem-solving mindset and eagerness to learn
Strong organizational skills and attention to detail
Strong communication skills, including active listening and confident speaking skills
Ability to thrive in a very fast-paced environment
Proficient computer skills, including experiences with MS Office products such as Outlook, Word, and Excel, plus the ability to learn new programs
Must be 18 years of age or older
FWF Recognition
Inc 5000 Fastest-Growing Private Companies in America - 8 years running
Transport Topics Top Freight Brokerage Firm
Detroit Free Press Top Workplaces
Michigan Celebrates Small Business 50 Companies to Watch
West Michigan's Best and Brightest Companies to Work For
Ready to make your ambition a reality? Bring your grit, and we'll provide the tools and support to help you thrive. Whether you're looking to put down roots or explore new horizons, your empire starts here.
At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.
Remote Insurance and Investments Financial Services Rep
Remote job
Work From Anywhere Part-Time or Full-Time Insurance • Investments • Mortgage Looking for supplemental income or a career change? We train and license you to work in 3 of the most stable, high-paying industries no experience required. What's Included: Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Self-motivated & trustworthy
Consumer Services Representative
Remote job
We are seeking a customer-focused and detail-oriented Consumer Services Representative to join our team in a fully remote capacity. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience across multiple communication channels.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, or messaging platform.
Provide accurate information about products, services, policies, and procedures.
Resolve customer issues efficiently while maintaining professionalism and empathy.
Document all customer interactions in the CRM system.
Process orders, returns, refunds, and account updates as needed.
Escalate complex issues to the appropriate department or supervisor.
Meet performance metrics such as response time, customer satisfaction, and quality standards.
Stay informed about product updates, feature changes, and company policies.
Contribute to a positive team environment and suggest process improvements.
Qualifications
High school diploma or equivalent (Associates or Bachelors degree a plus).
Prior customer service experience preferred (call center, retail, hospitality, or similar).
Strong written and verbal communication skills.
Ability to work independently in a remote environment with minimal supervision.
Comfortable using customer support software, CRM systems, and communication tools.
Strong problem-solving and multitasking abilities.
Reliable high-speed internet and a quiet workspace.
Key Skills
Customer service & communication
Active listening
Conflict resolution
Multitasking & time management
Tech-savviness
Attention to detail
Empathy & patience
Work Environment
100% remote position
Flexible or set schedule depending on role
Requires consistent internet connection and adequate home office setup
Benefits (Optional Section)
Health, dental, and vision insurance
Paid time off & holidays
Retirement savings plan
Performance bonuses
Remote work stipend
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
Part-Time PM Customer Retention Representative (Remote)
Remote job
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Part-Time Customer Retention Representative? Globe Life is looking for a Part-Time Customer Retention Representative to join the team!
As a Customer Retention Representative, you will play a critical role in maintaining Globe Life's customer base by engaging with policyholders who have policies in a lapsed status. This role focuses on building relationships, understanding customer needs, and providing solutions to retain valuable life insurance coverage.
This remote position offers evening shifts, Monday through Friday, and requires a 4-hour shift on Saturday between 8:00 am and 2:00 pm Central Time Zone.
What You Will Do:
Inbound Call Support: Handle incoming calls from policyholders returning a call from our outbound efforts (voicemail, text message, and/or email) and working to understand their needs to explore retention options.
Outbound Lapse Recovery: Proactively contact customers with lapsed life insurance policies to discuss opportunities and payment solutions.
Customer Consultation: Assess individual policyholder situations and recommend appropriate coverage adjustments.
Relationship Building: Demonstrate clear, empathetic, and professional communication by actively listening to policyholder concerns, asking clarification questions to fully understand their situation, and explaining policy options and solutions in simple, easy-to-understand language.
Documentation: Maintain accurate records of all customer interactions, retention efforts, and outcomes in company systems.
Product Knowledge: Stay current on life insurance products, policy features, and company procedures to provide accurate information.
Communication: Adapt communication style to meet individual customer needs, maintain a calm and supportive tone during difficult conversations, and ensure all the information provided is accurate and complete. Follow up with customers as needed to confirm understanding and satisfaction with proposed solutions.
Performance Metrics and KPI Achievement: Meet or exceed established contact center key performance indicators (KPIs), including call volume targets, retention rate goals, first call resolution, adherence targets, call quality targets, and attendance expectations. Efficiently manage daily call quotas for both inbound calls and outbound lapse recovery contacts while maintaining quality standards.
What You Can Bring:
High school diploma or equivalent.
Basic Microsoft Office Skills, including Word, Excel, and Outlook.
Minimum Typing speed of 30 wpm.
Experience in a call center environment preferred.
Some experience in insurance and/or sales is preferred.
Excellent verbal and written communication skills.
Ability to solve complex policyholder issues with a positive attitude.
Ability to work in a fast-paced environment and work well under pressure.
Knowledge of life and/or health insurance terminology preferred.
Teller Center Representative (Las Cruces - Remote)
Remote job
Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team!
BASIC RESPONSIBILITIES
Responsible for creating a positive experience and image of GECU through greeting members, evaluating and responding to members' requests, recommending products and services to create member loyalty, rendering friendly service, and performing member transactions in an efficient manner.
TYPICAL DUTIES
Completes all member service representative transactions utilizing GECU service standards consistently in a branch environment or through our interactive teller machines (ITMs); to include posting withdrawals, loan payments, deposits, line of credit advances, etc. Runs partial bank deposits, balance drawer and ITMs at the end of shift.
Creates memorable member experience through exceptional member interactions which include enthusiastic greetings and closing phrases.
Creates opportunities to cross sell all credit union products and services to assist members in determining their financial needs and to ensure individual and credit union goals are consistently met.
Good understanding of check negotiation and placement of check holds in order to mitigate check fraud losses.
Balance cash box assignment at the end of the day.
Educates members in the use of our remote services to include and not limited to real time taking ATMs, ITMs, Mobile and the convenience our neighborhood branches bring to our community.
Makes judgment decisions regarding tickler lockouts, warning information, altered items, and stale-dated checks, after sufficient experience is gained.
Ensures that members' accounts are handled accurately.
Acquires knowledge of audit items/questions to include security procedures in order to comply with Credit Union security and safety procedures. This includes participating in branch audit periodically.
Exercises professionalism and good judgment with members and coworkers.
Maintain and understand compliance to ensure that work complies with GECU's established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
Other duties as may be assigned or required in connection with general operation of the credit union.
Bilingual Call Center Representative (English/Spanish)
Remote job
Schedule: Part-time 20-25 hours a week during business hours (between 8a-6p Mon-Fri) Rate: $19.50 Required: Bilingual (English/Spanish) This position provides support for motorists seeking information regarding the Massachusetts Motor Vehicle Safety & Emissions Inspection Program, (Massachusetts Vehicle Check Program). This position also provides telephone support for inspection station personnel about processes, procedures and basic equipment troubleshooting. Working remote is conditional upon performance and company needs.
DUTIES AND RESPONSIBILITIES:
* Professionally respond to telephone inquiries from motorists relating to program rules and requirements, procedures, test results, and station locations.This includes:
* Entering each call received into tracking system.
* Resolving issues, independently and effectively.
* Identifying when an escalation to management will result in best overall customer satisfaction for the motorist.
* Professionally interact with inspection station personnel, primarily over the phone, with technical, procedural, and process questions and concerns pertaining to the safety and emissions testing program.
* Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat.
* Generate consumable/heavy wear orders when requested by inspection stations.
* Periodically assist with the company's continual improvement and customer satisfaction initiatives, including participation in the company's Quality Management System (QMS).
* Other duties as needed to ensure the smooth operation of the program as assigned by management.
EDUCATION AND WORK EXPERIENCE:
* High School Diploma or equivalent.
* Bilingual fluency in Spanish and English.
* Two to four (2-4) years working in a Customer Service or Call Center environment.
* Experience in successful conflict resolution preferred.
* MUST pass an Emission Inspector Certification training class and any additional certification as determined by management.
PREFERRED KNOWLEDGE AND SKILLS:
* Excellent interpersonal and communication skills with the ability to interface professionally and effectively with co-workers, motorists, State Agencies and inspection station representatives in a variety of situations, including stressful situations.
* Strong verbal, written, organizational skills.
* Strong teamwork orientation.
* Ability to work in a fast paced environment.
* Competency with Microsoft Office programs, including basic data entry skills
* Must be able to work at least 2 Saturdays per month.
Sales Representative, Inbound Remote
Remote job
Now Hiring: Future Remote Inside Sales Representatives! Apply Today - Classes Start January 2026! Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026.
Key Dates
* Unlicensed Class Begins: January 26, 2026
* Licensed Class Begins: February 9, 2026
Why Liberty Mutual?
Pay Details:
* Starting base salary is $45K with opportunity for growth.
* Average earnings range from $55K-$75K through a combination of base salary and generous commission.
* Top Performing Agents in their second year and onward, can earn up to $85k+.
Our Sales Representative, Inbound Remote position is available for candidates based in the state of Pennsylvania, Virginia, Michigan, Maryland, New Hampshire, Ohio & Kentucky. Applicants must reside within these specified locations to be considered for this role.
Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.
Job Details
As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
You'd be a great fit if you are:
A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.
Position Details:
From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!
* Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
* Comprehensive medical benefits from Day 1.
* No cold calls, all incoming warm leads.
* Opportunities for rewards and recognition.
* Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
* All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service.
Qualifications
* 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
* Strong, engaging interpersonal and persuasion skills needed to close sales.
* Ability to communicate well to both prospects and customers.
* Excellent analytical, decision-making and organizational skills.
* Strong typing capabilities and PC proficiency.
* Property and Casualty License required after hire.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
* California
* Los Angeles Incorporated
* Los Angeles Unincorporated
* Philadelphia
* San Francisco
Auto-ApplyInbound Vacation Sales Representative ($55K-$100K+ per year) - Remote Las Vegas
Remote job
**Fully Remote - Must live within 50 miles of Holiday Inn Club Vacations at Desert Club Resort**
The Inbound Vacation Sales Representative role is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. This role is ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize their earning potential through a competitive commission structure. Successful candidates will utilize proven sales methodologies to achieve performance targets while delivering exceptional customer service.
Key Responsibilities
Sales and Guest Engagement:
Pre-qualify guests for vacation packages based on established criteria.
Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations.
Utilize company sales methodology to effectively present vacation packages and ownership benefits.
Sales Process Execution:
Follow proven sales scripts and best practices to achieve conversion targets.
Overcome objections professionally while maintaining positive guest relationships.
Document guest interactions and sales activities in company systems.
Meet or exceed established performance metrics for sales conversion and call quality.
Team Collaboration and Professionalism:
Maintain positive, professional relationships with guests, team members, and leaders.
Follow department policies and procedures consistently.
Contribute to a positive team environment.
Adapt to changing business needs and scheduling requirements.
Professional Development:
Complete new hire training and all subsequent skill enhancement training.
Participate in ongoing coaching and development sessions.
Apply feedback to enhance sales techniques and guest interactions.
Scope Factors - Revenue, Assets, Budget, Profit/Loss, Supervisory:
Individual contributor role focused on direct sales with high commission potential.
Responsible for meeting established sales targets and quality metrics.
No direct supervisory responsibilities.
Qualifications
Sales experience preferred, particularly in vacation ownership, call center, or marketing environments.
Experience in commission-based roles preferred.
Demonstrated track record of meeting or exceeding sales targets preferred.
Strong verbal communication skills with excellent voice tonality and inflection.
Proficiency with technology including:
Email and messaging platforms
Web-based application software
Multi-monitor computer operations
Demonstrated ability to:
Follow structured sales processes
Handle objections professionally
Multi-task in a fast-paced environment
Work independently while contributing to team goals
Self-motivated with a professionally competitive mindset
Why Join Us?
At Holiday Inn Club Vacations, we provide the tools and support to help you succeed. Our comprehensive benefits and career development opportunities ensure you have everything needed for long-term success in a rewarding sales career.
Comprehensive Training: Structured ramp-up period with ongoing coaching and mentorship.
High Earning Potential: Performance-driven commission structure rewards top sellers.
Fully Remote Opportunity: As long as you reside within 50 miles of Holiday Inn Club Vacations at Desert Club Resort.
Career Growth: Advancement opportunities within a dynamic sales environment.
Exclusive Travel Perks: Earn vacation stays at any of our resorts with ClubGO points.
Discounts & Perks: Special IHG hotel discounts plus additional employee benefits.
Financial & Career Benefits:
Bi-weekly pay & 401K options.
Comprehensive health, dental, and vision plans.
Tuition reimbursement & continuing education courses.
Employee Assistance Program (EAP).
Paid Time Off (PTO).
Outstanding company culture!
#INDCC
Remote Inbound Sales Representative
Remote job
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Handle inbound and outbound contacts in a courteous, timely, and professional manner.
Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
Listen to customers, understand their needs, and resolve customer issues.
Research systems to find missing information; coordinate with other departments to resolve issues as applicable
Utilize systems and technology to complete account management tasks.
Accurately document and process customer orders in appropriate systems.
Follow all required scripts, policies, and procedures.
Comply with requirements surrounding confidential information and personal information.
Escalate customer issues to the appropriate staff and managers for resolution as needed.
Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes.
Adhere to all attendance and work schedule requirements.
STANDARD QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem-solving, and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused, and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
State or Federal work experience
CONDITIONS
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-ApplyInbound Growth Representative
Remote job
EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training-we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all.
With world-class customer reviews-boasting a 96% rating on G2 from over 100 reviews-and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention.
At EasyLlama, we are not just transforming compliance training-we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done.
About the Role:
We're looking for a proactive, customer-focused Inbound Growth Representative to manage inbound demand from small business prospects. You'll be the first point of contact for inbound leads - handling live chat, responding to emails in our sales inbox, running weekly live group demos, and helping current and prospective customers understand how EasyLlama can meet their needs.
Your goal is to qualify, guide, and convert inbound demand efficiently. You'll act as both a consultative product expert and a revenue driver. This role is has a path into either an Account Executive on the Sales team or Customer Success Manager on the Customer Experience team.
What You'll Do:
Engage inbound leads via chat, email, and web forms to answer questions about our products, pricing, and implementation.
Own the sales inbox for the Very Small Business (VSB) segment - triaging and responding promptly to all inquiries.
Qualify and route leads: Identify customer needs, assess deal potential, and pass qualified opportunities to the sales team when appropriate.
Facilitate self-service checkouts by sending payment links, guiding customers through online purchasing, and ensuring successful conversions.
Be a product expert: Understand EasyLlama's solutions deeply and articulate their value to prospects with confidence.
Collaborate with marketing and sales to provide feedback on lead quality, common objections, and inbound trends.
Maintain accurate CRM updates on all interactions and outcomes.
Contribute to playbook development by documenting FAQs, messaging templates, and process improvements.
Who You Are:
0-3 years of experience in inbound sales or a related customer-facing role (SaaS preferred).
Exceptional written and verbal communication skills.
Strong product curiosity and ability to quickly learn and explain software tools.
Organized and self-sufficient - thrives in a fast-moving, high-volume inbound environment.
Passionate about helping small businesses succeed.
Has an entrepreneurial spirit - interested in building something new.
What to Expect:
The interview process at EasyLlama takes about 3 weeks and may include cross-functional stakeholders of the role. Here's what the interview process looks like:
Recruiter Screen
Hiring Manager Interview
Cross Functional Executive Interview
Executive Interview
CEO Meet and Greet
How We'll Take Care of You:
$55,000 to $74,000
Flexible, fully remote environment
Competitive employer-sponsored health insurances
401(k) + company matching
Professional development reimbursements
Quarterly remote work stipend
The EasyLlama herd is fully remote, with employees distributed across the US. We are currently hiring in the following approved* states:
AR - Arkansas
AZ - Arizona
CA - California
CO - Colorado
FL - Florida
IL - Illinois
LA - Louisiana
MA - Massachusetts
MN - Minnesota
NE - Nebraska
NJ - New Jersey
NY - New York
NC - North Carolina
OH - Ohio
PA - Pennsylvania
TN - Tennessee
TX - Texas
UT - Utah
VA - Virginia
WA - Washington
WI - Wisconsin
*
EasyLlama reserves the right to change the list of approved states at anytime.
To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection!
At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion.
Auto-ApplyCustomer Escalations & Advocacy Representative
Remote job
Customer Escalations & Advocacy Representative
Department: Networks Operations
The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention.
RESPONSIBILITIES
Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues.
Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements.
Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases.
Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions.
Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates.
Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams.
Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues.
Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement.
CORE COMPETENCIES
There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation.
REQUIRED QUALIFICATIONS
3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors.
Strong problem-solving skills and a solution-oriented mindset.
Excellent communication, active listening, and conflict resolution skills.
Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy.
Comfortable collaborating across teams and influencing without direct authority.
Experience analyzing data and trends to recommend business process improvements.
Knowledge of Sonar (or other) CRM tools preferred.
JOB DETAILS AND PHYSICAL REQUIREMENTS
This has no travel requirements.
Must be authorized to work in the United States.
This is a staff position.
This is a Nonexempt position.
This is a Full-Time position.
This is a Remote position.
The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.
ABOUT VERO
Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: ****************
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
CORE COMPETENCY DEFINITIONS
Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization.
Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality.
Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
Auto-ApplyInbound Sales Representative
Remote job
Are you our next Inbound Sales Representative or as we like to say...an Inbound Sales Maverick? You will be 100% remote and work from anywhere in the world on the telephone.
Are you an experienced sales professional who knows how to close B2C deals? Our legal services company is seeking a skilled Inbound Sales Maverick to join our team. In this role, you'll be responsible for selling our revolutionary Zero Money Down Probate service to potential clients.
Our service is a game-changer in the legal industry. We offer a unique value proposition that's hard to resist: our clients don't pay anything upfront for the work we do. This makes our service highly attractive for many reasons, including the fact that we're the only company in Florida offering this unique service. We also use state-of-the-art technology that helps us complete cases quickly and efficiently, which is a huge advantage for our clients.
As our Inbound Sales Maverick, you'll be the key player in driving sales and maintaining customer satisfaction. Your main responsibility will be to speak with potential clients, promote our service, and close deals over the phone. If you're a talented salesperson with a proven track record of meeting and exceeding sales quotas, we want to hear from you!
As our Inbound Sales Maverick, you'll be responsible for:
Receiving and responding to inbound inquiries from prospective clients
Meeting and exceeding sales quotas through engaging in phone sales tactics
Building and maintaining strong relationships with customers to ensure their satisfaction
Learning about our Zero Money Down Probate service to effectively describe and explain it to prospects
Recording and updating customer information in our CRM system to track progress
Handling customer complaints and resolving issues in a timely and effective manner
Meeting deadlines and managing a pipeline of potential sales to achieve success
Collaborating with team members to achieve sales goals and contribute to company growth
The ideal candidate for this role will have:
Proven experience as a telesales representative or in another sales/customer service role
A proven track record of meeting and exceeding sales quotas, preferably over the phone
Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems
The ability to learn about our Zero Money Down Probate service and describe/explain it to prospects
Excellent communication and interpersonal skills to build lasting customer relationships
A cool-tempered demeanor and the ability to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
The ability to work USA hours and some weekend availability
Education: While no specific education is required, a bachelor's degree in business or a related field is preferred. But the main thing we are looking for is proven ability to sell. We are more intersted in seeing your sales numbers than certificates :)
If you're a sales superstar who wants to work for a company that's disrupting the US legal industry and earn a great income from anywhere in the world, we want to hear from you. Apply today to join our team and be the main driver of your growth and your success!
(Remote - Full-Time, Work From Home)
Customer Success Rep I-Bilingual Spanish/English
Remote job
At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees.
Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team! We're looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won't just answer questions-you'll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking. Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team-this is the opportunity you've been waiting for. Bilingual in English and Spanish is highly desirable.
Summary : The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience.
Schedule : Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM - 5:30 PM, or similar. This is a remote position.
Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test , employees will receive a $1/hour increase to their base pay rate.
Compensation commensurate with experience.
At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding.
Essential Duties and Responsibilities include the following:
Educate and assist customer base on company website, products, and services
Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two
Provide customer feedback to department for new product and resource development
Accurately notate and record each customer interaction to ensure all accounts are updated
Be a knowledgeable point of contact for both new and existing customers
Handle complex requests with patience, professionalism, and empathy
Review and resolve situations in a timely manner by identifying customer concerns
Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge
Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations
Complete and process all required tasks
Regularly perform general housekeeping duties in your work area(s)
Adhere to all safety policies and protocols and maintain a safe working environment
Attend all department/company meetings
Other duties as assigned
For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description.
EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES:
High School Diploma or equivalent (GED) - required
Previous experience in customer service roles
Demonstrated history of stable employment
Bilingual in English and Spanish is highly desirable.
Experience in printing or wide format production - preferred
CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards.
Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance.
Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge.
Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home.
Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced.
Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale.
4over LLC Company History:
4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others.
Health and Life Insurance-
Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
4over pays 100% of the employee's premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
401(k) Retirement Plan
New employees are eligible to enroll the first of the month, following 1 month of employment
Semi-annual open enrollment (January 1st and July 1st)
Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
Immediate Vesting
Holidays and PTO
9 Paid Holidays
Accumulating PTO to be used after 90-days of continuous and active full-time service
4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.
Auto-ApplyREAL ESTATE Loan Service Representative - Remote - USA) $20-25 p/hr FULL TIME
Remote job
Job Description: REAL ESTATE LOAN Customer Service Representative DO NOT APPLY IF YOU DO NOT HAVE SPECIFICALLY, REAL ESTATE LOAN SERVICE EXPERIENCE Company: Trophy Point Investment GroupPosition: REAL ESTATE LOAN Service Representative - Loan ServicesLocation: Remote (USA ONLY) Status Type: Full time 40 hours p/week ContractorCompensation: USA Contractor $20-25 p/hr Website: ******************************
Job Summary:Trophy Point is seeking a dedicated and detail-oriented REAL ESTATE LOAN Service Representative to join our team. This role is integral in managing inbound communication related to our loan services. The ideal candidate will have excellent communication skills, a strong understanding of loan products, and the ability to provide exceptional service to clients and prospective customers. This position offers an opportunity to engage with clients, answer inquiries, and resolve issues regarding loan products, applications, and processes.
Key Responsibilities:
Manage Inbound Communications: Answer phone calls, emails, and other forms of communication related to Trophy Point's loan services.
Provide Accurate Information: Address inquiries from clients and prospective customers regarding loan products, terms, conditions, and application procedures.
Assist with Loan Applications: Guide clients through the loan application process, explaining necessary documentation and next steps.
Problem Solving: Assist clients with any issues or concerns regarding their loan accounts, payments, and transactions.
Follow Up on Customer Inquiries: Ensure timely and effective follow-up on customer requests and questions.
Document Client Interactions: Accurately record customer inquiries, issues, and resolutions in the company's CRM system.
Collaborate with Loan Officers and Teams: Work closely with the loan services team to provide seamless customer service and escalate any complex issues.
Maintain Product Knowledge: Stay up-to-date with the latest loan products, policies, and industry regulations.
Adhere to Compliance Standards: Ensure all client interactions and services comply with company policies and regulatory requirements.
Qualifications:
Experience: Minimum of 1-2 years of loan service experience, preferably in loan services, banking, or financial services.
Communication Skills: Strong verbal and written communication skills with the ability to explain complex loan terms and processes clearly.
Technical Skills: Proficiency in Microsoft Office, CRM software, and phone systems.
Problem Solving: Ability to handle customer concerns and resolve them efficiently.
Attention to Detail: Meticulous in managing and recording customer inquiries and interactions.
Customer-Centric: A passion for delivering excellent service and helping clients achieve their financial goals.
Additional Skills:
Familiarity with loan products (home loans, personal loans, etc.) is a plus.
Ability to work independently and as part of a team in a fast-paced environment.
Multitasking and organizational skills to manage various communication channels simultaneously.
Bilingual candidates are encouraged to apply.
Why Join Trophy Point:
Be part of a premier private direct lender with a strong reputation in the real estate industry.
Work with a dedicated and passionate team committed to excellence and integrity.
Enjoy the flexibility and convenience of a remote working environment.
Contribute to the successful completion of real estate investment projects and the effective management of draw disbursements.
About Us: Trophy Point is a premier private direct lender providing flexible financing solutions for real estate professionals. Founded by West Point graduates, we uphold the highest standards of integrity and service.
E04JI802mkr94089lej
High-Earning Remote Sales Representative
Remote job
Are you a results-driven sales professional ready to take full control of your income, schedule, and success? At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
Execute a proven B2B sales process - prospect, present, and close new accounts face-to-face
Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
Build a residual income stream that grows month after month - every account you sign keeps paying you
Become a trusted advisor to your clients - delivering value, savings, and partnership
What You'll Get
Uncapped Commission Structure - earn what you're worth
Lifetime Residuals - ongoing passive income on every account
$15,000+ Fast-Start Bonus potential in your first 90 days
Daily Qualified Leads so you can focus on closing, not chasing
Exclusive Fintech Tools & CRM - built to help you win faster
45X Portfolio Buyout Option - turn your book into real equity
Comprehensive Training, Mentorship & Closer Support
3-6 preset appointments each day!
What We're Looking For
Proven B2B or outside sales track record (merchant services or fintech experience preferred)
A fearless hunter mentality - you love prospecting and closing deals
A "CLOSER" - Hybrid role with appointments that need to be closed!
Entrepreneurial spirit with discipline and self-motivation
Confident communicator who builds instant trust with business owners
A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig - it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Outside sales: 2 years (Preferred)
Direct sales: 1 year (Preferred)
Sales: 4 years (Required)
B2B sales: 2 years (Required)
Ability to Commute:
Arizona (Required)
Work Location: Remote