Build a Career, Not Just a Job.
At Denver Mattress, we don't just sell mattresses-we help people improve their lives through better sleep. We're looking for motivated, customer-focused individuals to join our team as Sales Representatives. With paid training, career growth opportunities, and a customer-first approach to sales, this is your chance to launch a career you can be proud of.
Why You'll Love Working Here
$700 / week Paid training guaranteed income while you learn
Commission + bonus opportunities after training
Promotions only from within - based on performance, not tenure
Medical, dental, and vision benefits
401(k) retirement plan + Earn paid time off (PTO) starting your 1st day
Additional bonus and cash rewards
Supportive team environment with experienced managers who invest in your success and future
Compensation: Average annual pay ranges from $45,000 - $55,000+, with unlimited earning potential based on performance.
What You'll Do
Greet customers and guide them through their buying journey
Learn and master product knowledge to educate customers with confidence
Deliver a customer-focused, consultative sales approach (no high-pressure tactics)
Set and achieve personal and team goals
Work alongside managers to gain leadership and operational experience
Help maintain store standards, promotions, and displays
What We're Looking For
You don't need sales or mattress experience to succeed here-our best team members come from customer service, hospitality, retail, restaurants, and more. What matters most is:
A drive to succeed and set goals
A positive, coachable attitude
Integrity and commitment to excellent customer service
Willingness to work evenings, weekends, and holidays as needed
Advancement Opportunities
Sales Representatives who demonstrate strong performance and leadership can progress into management roles. Many of our managers started exactly where you are today.
Apply Today!
Take the first step toward a rewarding career where your hard work pays off. Join Denver Mattress and see how far you can go!
PandoLogic. Keywords: Sales Representative, Location: Portage, MI - 49002
$45k-55k yearly 21h ago
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Route Service Representative
Wildman 4.2
Representative job in Holland, MI
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success.
Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Typically, a four-day work week - Monday - Thursday
Compensation: Training Wage: Base of $41,600. Once a route is assigned: Base of $41,600 + Commission. Typical compensation ranges from $55,000-$70,000 annually.
Key Responsibilities:
Execute delivery of new/clean products and pick up of used products daily in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
Customer focused; shows ability to create and demonstrate value to the customer
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred)
Physical Requirements:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
Requires a For-Hire Endorsement.
Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
Must meet and maintain insurability requirements. MVR to be checked periodically.
Possible background check or safety training needed for some client facilities.
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
21 years of age or 3+ years of professional driving experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$55k-70k yearly 4d ago
Route Service Representative
Tekton 4.0
Representative job in Grand Rapids, MI
As a Route Service Representative, you are responsible for the profitable sales of Tekton tools in a given sales territory. Responsibilities
• Operate a large, company-owned truck as our store on wheels
• Make weekly sales calls to businesses whose employees purchase their own hand tools such as automotive repair, car dealerships, heavy duty truck repair, heavy equipment repair, factory maintenance departments, and aviation repair
• Approach managers and owners with the intention of selling Tekton products to the business
• Meet and exceed a set sales volume
• Collect weekly accounts receivable from customers using Tekton's payment plan
Indicators of a good match for this role
• You are aligned with Tekton's philosophy, ways of thinking, and work style
• You are enthusiastic and driven
• You have strong communications skills
• You are personable and enjoy building relationships
• You can be both kind and firm
• You are confident
• You have exceptional values including honesty, integrity, and empathy
Baseline qualifications
• Familiar with professional hand tool use
• Eligible to work in the United States without visa sponsorship
Benefits package
Full-time employees receive health, dental, vision, life, and hospital indemnity insurance; paid time off; a 401(k) program; and tuition reimbursement.
Location and hours
This is a full-time salaried plus commission position located in Grand Rapids, Michigan. This position requires long hours, sometimes into the evening.
Direct supervisor
Route Service Program Manager
How to Apply
*****************************************************************************************************************
About the department
The Direct Sales and Support department manages the experiences users have with the Tekton brand and maintains our industry-leading reputation for impressive support. Behind the scenes, this team is also responsible for ensuring our point-of-sale systems run smoothly at events, schools, and on the Tekton Truck.
$29k-46k yearly est. 4d ago
Outside Sales Representative
Midland Tool & Supply
Representative job in Kalamazoo, MI
Midland Tool has been servicing its customers since 1962 with the most recognized service and supplies in the industry. Midland's customers range from some of the world's largest contractors, industrial plants and factories, to local mechanical, electrical and steel erection.
The Outside Sales Specialist Position:
To assist its growing business, Midland Tool is seeking to hire an Outside Sales Specialist that will develop business for both our rental and sales channels in the Construction and Industrial market. The Sales Representative will support both the Midland and Superior teams by having excellent communication and organizational skills. Successful Sales Representatives will have an upbeat attitude and provide innovative solutions to meet the needs of Midland and Superior's growing customer base.
Principal Responsibilities:
Develop rental business opportunities
Develop sales business opportunities
Identify and establish contact with potential customers
Schedule and perform product demonstrations for customers
Work with internal Product Specialist and Calibration Technician
Present solutions to customers
Assist customers in making product selections
Quote products
Develop / Grow customer relationships
Meet with customers
Take part in product/manufacturer trainings
Work with vendors to offer the best solutions for our customers
Manage key relationships
Submit weekly sales call reports to management
Use company provided CRM
Communicate with internal inside sales team / warehouse manager
Additional responsibilities as assigned
Required Experience and Skills:
3-5 years of Sales Experience
1-3 years of Construction Rental Experience
Experience in maintaining and growing customer relationships
Available to travel (minimal) and maintain a flexible schedule
MS Office / IOS Experience
The Company offers a rich benefits package, including paid time off, Medical Insurance, 100% Employer paid Dental Insurance for employees and their families, Vision insurance, Company-paid Life Insurance, STD and LTD, and a 401(k) with Company match.
Midland Tool Company is an Equal Opportunity Employer!
$52k-78k yearly est. 3d ago
Representative, Customer Service - Skilled
Dexian
Representative job in Portage, MI
Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$27k-35k yearly est. 4d ago
Customer Service Representative
Axios Professional Recruitment
Representative job in Grand Rapids, MI
Axios Professional Recruitment is proud to partner with a respected independent insurance agency in Grand Rapids that is actively seeking a Personal Insurance Customer Service Representative. This is a great opportunity for someone who is detail-oriented, service-minded, and passionate about helping people navigate their insurance needs.
Responsibilities:
Provide responsive, accurate, and friendly service to clients regarding their personal insurance policies
Assist clients with policy changes, coverage questions, billing inquiries, and claims support
Serve as a liaison between clients and insurance carriers such as Safeco, Progressive, American Modern, Aegis, National General, and PURE
Maintain accurate and up-to-date customer records in accordance with HIPAA and agency standards
Identify opportunities to enhance coverage or improve client satisfaction through proactive service
Collaborate with team members to ensure a seamless customer experience
Qualifications:
2+ years of experience in personal insurance customer service
Strong interpersonal and communication skills, both written and verbal
Excellent organizational and problem-solving abilities
Demonstrated commitment to customer satisfaction and relationship building
Comfortable using modern technology and insurance management systems
Able to manage multiple tasks efficiently and independently
Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Good luck, we look forward to reviewing your application!
Your friends at Axios Professional Recruitment
$27k-36k yearly est. 3d ago
Call Center Rep - In Office
The Whittingham Agencies
Representative job in Concord, MI
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Leaf Home Bath - Outside Sales Representative - Grand Rapids
Leaf Home 4.4
Representative job in Grand Rapids, MI
Why Work with Bath Planet?An incredible opportunity as a Sales Representative for Bath Planet is now available! Bath Planet is the largest national provider of residential bath remodeling, and we are hiring for sales! We specialize in amazing bathroom remodeling in residential homes!
Our in-home Sales Representative visit customers at their homes, review their desired products, demonstrate samples, and design solutions for their bath remodeling needs. All our appointments are Provided, Prescheduled, and Confirmed! There is NO cold calling or prospecting by our sales team. Our Sales Representatives' focus is only on closing the sales!
For this position we are open to all levels of experience! Our most successful sales representatives have limited experience and a strong desire to learn the game. Some general sales experience may be helpful, but it is not required. We have an award-winning training program to teach candidates the sales process from A to Z.
What's in it for me?
• Prequalified scheduled leads - we provide all the leads, you just close the sale
• Short sales cycle - appointments take on average one hour including paperwork
• Financial Freedom - earn an average of $75-150k in first year
• Weekly Pay - we pay our team a base pay and commission!
• Advancement - 95% of our Sales Operations Managers started out as a Sales Rep
Essential Duties and Responsibilities
• Meet with prospective customers to educate, consult, inform, and sell the Bath Planet solution that will fit their needs within the initial sales consultation
• Develop a rapport and conversation with the customer to facilitate one visit close
• Leverage industry leading product samples and support to assist you in closing the sale
• Commitment to an outstanding customer service experience from beginning to end
Skills And Competencies
• Limited sales experience and a strong desire to learn the game
• Excellent communication and organizational skills
• Energetic and engaging interpersonal skills with the drive to succeed
• Ability to overcome objections in the sales process
• Travel within the assigned territory
$75k-150k yearly 7d ago
Customer Service Representative
JBL Resources 4.3
Representative job in Portage, MI
About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss!
Key Responsibilities:
Providing customer service support for sales, promotions, installations, and ongoing communications.
Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws.
Developing proactive communication strategies and educational initiatives for customers across the organization.
Creating and implementing improvement plans based on customer feedback and survey results.
Responding promptly to customer inquiries via phone, email, and other channels.
Collaborating with internal teams to resolve product or service issues.
Maintaining accurate records of customer interactions and follow-up actions.
Supporting the continuous improvement of customer service processes and tools.
Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction.
Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems.
Escalating unresolved issues to appropriate departments while following up to ensure timely resolution.
Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies.
Identifying trends in customer inquiries and providing insights to improve service processes and customer experience.
Qualifications:
Minimum of 2 years of experience in a customer service or related role.
Strong interpersonal and communication skills.
Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise.
Comfortable working in a fast-paced environment with multiple priorities.
Proficient in using customer service software and general office applications.
Experience in the medical device or healthcare industry is preferred.
Familiarity with CRM tools such as Salesforce is a plus.
Strong organizational skills and attention to detail are preferred.
NO C2C CANDIDATES
Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company
$30k-38k yearly est. 6d ago
Call Center Representative
All Weather Seal of West Michigan Inc. 3.7
Representative job in Wyoming, MI
Job DescriptionDescription:Now Hiring: Call Center Representatives Pay: $15/hr base + $5-$35/hr in performance bonuses Type: In-Person | Entry-Level | Part-Time & Full-Time Shifts Available
Why You'll Love Working with Us:
Earn $20-$50/hr with hourly base pay plus uncapped bonuses
Paid training with ongoing coaching and mentorship
Growth opportunities in both the Marketing and Customer Service departments
Fun, supportive team environment focused on collaboration and development
Flexible shifts with evening and weekend options
Kickstart Your Career in Marketing & Customer Service
All-Weather Seal of West Michigan is a trusted leader in home improvement, and we're growing fast! We're looking for energetic, people-oriented individuals to join our Outbound Call Center in Wyoming, MI.
As a Call Center Representative, you'll connect with homeowners who have expressed interest in our services-no cold calling required-to generate leads and schedule appointments. If you're ready to grow your career in a fast-paced, positive environment, this is the opportunity for you!
What You'll Do:
Engage with customers to discuss home improvement needs and generate qualified leads
Set appointments for consultations with our team
Answer questions and provide helpful, accurate product information
Log interactions in our CRM system and maintain up-to-date records
Collaborate with your team to refine skills and reach shared goals
What You Bring:
Strong verbal communication and listening skills
A positive, coachable attitude and team-oriented mindset
Customer-first focus and problem-solving ability
Basic computer knowledge (CRM experience is a plus)
Availability for evening or weekend shifts
Join a company that invests in your success. Apply today and start your journey with All-Weather Seal of West Michigan-where your voice matters, and your growth is a priority.
Requirements:
$33k-40k yearly est. 25d ago
Customer Service Representative
Blackhawk Industrial Operating Co 4.1
Representative job in Grand Rapids, MI
Job Description
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
**This is an onsite position**
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of Blackhawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
Perform work in accordance to ISO processes and procedures
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and/customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$28k-35k yearly est. 5d ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Representative job in Kalamazoo, MI
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
• Assist customers by phone and in person at our facility
• Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
• Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
• Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
• 6 months of customer service experience preferred
• Desire to increase knowledge in industrial distribution products
• Excellent telephone skills
• Ability and desire to learn new systems and processes quickly
• Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
• High school diploma or equivalent
• Valid driver's license and clean driving record (MVR)
• SAP / ERP experience, preferred but not required
• Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
• Base salary and bonus opportunities
• Health, vision, and dental coverage, 401(k) w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Country USA State Michigan City Kalamazoo Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-55k yearly 60d+ ago
Customer Support Sales Representative
Fraza/Vitan Equipment
Representative job in Grand Rapids, MI
About the Role We are seeking a Customer Support Sales Representative “CSR” to drive sales growth and deliver exceptional service. This role is ideal for a results-driven professional with a passion for building strong customer relationships, identifying sales opportunities, and providing tailored solutions in the material handling industry.
As a key member of our sales team, you will be responsible for driving new business, managing existing accounts and ensuring customer satisfaction through consultative selling.
What You'll Do:
Serve as the primary point of contact for existing customers, ensuring satisfaction and repeat business.
Conduct regular check-ins, follow-ups, and business reviews to identify new sales opportunities.
Provide support and product recommendations based on customer requirements.
Meet or exceed monthly and quarterly sales targets for both product and service sales.
Identify new business opportunities within assigned territory.
Generate quotes, proposals, and contracts in our company CRM
Process sales orders and coordinate delivery, service scheduling, and follow-up.
Work closely with Territory Managers, Service Teams, and Parts Departments to ensure seamless customer experiences.
Utilize CRM tools to track customer interactions, sales pipeline, and performance metrics.
Provide market awareness and competitor feedback to improve sales strategies.
What We're Looking For:
Strong ability to build relationships and understand customer needs.
Proven ability to meet or exceed sales targets in a fast-paced environment.
Excellent communication, problem-solving, and negotiation skills.
Proficiency with CRM systems, Microsoft Office, and OEM quoting software.
Ability to multi-task and manage multiple accounts effectively.
A self-motivated and results-driven mindset with strong attention to detail.
About Us:
Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and New Jersey. Partnering with Matthai Material Handling, we now also service Pennsylvania and Maryland. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!
$33k-43k yearly est. Auto-Apply 27d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Representative job in Kalamazoo, MI
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kalamazoo area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$29k-41k yearly est. 60d+ ago
Customer Service Representative
Creative Financial Staffing 4.6
Representative job in Grand Rapids, MI
Pay: $20/hour Schedule: Full-time
Schedule
Training (first 2 weeks):
Monday-Friday, 8 AM-4 PM (in-office)
Ongoing schedule:
Monday-Friday, 12 PM-8 PM (in-office)
About the Company
Join a growing communications technology company based in Grand Rapids that provides equipment and customer support nationwide. The culture is laid-back and fun - the team enjoys outings like escape rooms, skydiving adventures, and Halloween contests. Every other Friday features catered lunches, plus free snacks in the office. Top performers are recognized monthly with Employee of the Month awards, earning perks like a reserved parking spot, a massage coupon, or a $250 Amazon gift card. The dress code is business casual (jeans welcome).
Responsibilities
Phone Support
Handle ~50 calls per day (depending on volume)
Troubleshoot issues, process updates, and make group changes
Document each interaction using the
Interactions Tracker
to identify trends and improve service
Send review requests to satisfied customers
Email Support
Respond to customer inquiries via email as needed
Log email interactions in the tracker and send follow-up review requests
Team Support
Assist the fulfillment team during slower call times
Qualifications
Minimum Requirements
Strong phone communication and customer service skills
Excellent written communication
Fluent in English
No prior experience required - candidates with retail or customer-facing backgrounds often excel in this role
#INOCT2025
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$20 hourly 13h ago
Referral Rep Physicians KAL
Beacon Health System 4.7
Representative job in Kalamazoo, MI
Develops and coordinates a referring presence across facilities. Responsibilities: Facilitates relationships with referring physicians. Identifies any issues regarding referring physicians' access to the organization's facilities and works to promote resolution.
Promotes the organization's medical specialists and/or services to referring physicians within the applicable service area for enhanced relationship development.
Educates referring physicians regarding new and existing organizational initiatives.
Facilitates continuing medical education opportunities for referring physicians.
Education:
* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
* Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
$34k-43k yearly est. 37d ago
Call Center Representative
Freedom Motors USA
Representative job in Battle Creek, MI
Responsive recruiter Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Freedom Motors USA is a nationwide, family-owned and operated company, headquartered in Battle Creek, MI, and is the leading manufacturer and retailer of wheelchair-accessible vehicles with the widest-ranging product line in the United States. Founded in 1987, we focus on providing customized options for the unique needs of our customers.
Freedom Motors USA is seeking a full-time, on-site, Call Center Representative responsible for generating and qualifying leads, managing customer inquiries, and providing outstanding customer service. This role requires a proactive and organized individual with excellent communication skills and a passion for building relationships. Regular schedule is Monday - Friday 9am - 6pm but must have availability for rotating weekend coverage!
What you'll do:
Respond to inbound sales inquiries via phone, email, and live chat.
Make outbound calls to potential customers to generate new leads and sales opportunities.
Create and maintain long-lasting relationships with customers.
Qualify leads based on customer needs, budget, and timeline.
Follow up with leads and maintain regular communication to move them through the sales funnel.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Verify and update existing customer information.
Identify and escalate priority issues.
Document call information according to standard operating procedures.
Route calls as appropriate and per standard operating procedure.
Complete daily tasks by the end of each business day.
Consistently meet or exceed daily, weekly and monthly metric goals.
Collaborate with the sales team to ensure a seamless customer experience.
What you'll need:
Bachelor's Degree required.
Excellent verbal communication and interpersonal skills and ability to work independently as well as collaboratively in a team environment.
Strong time-management skills, multi-tasking, and pride in providing the highest levels of customer service in a fast-paced and results-driven environment.
Demonstrated initiative, willingness to take on greater challenges, and highly self-motivated and proactive.
Strong computer skills and exceptional verbal and written communication skills.
Ability to maintain a professional and positive attitude at all times.
This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all inclusive listing.
Compensation: $20.35 per hour
Why Freedom Motors USA?
When you join Freedom Motors USA you do more than simply switch companies to advance your career. You become part of the Freedom Family, a team of talented and driven individuals fueled by our mission to enhance the lives of the customers we serve by producing the nation's largest variety of wheelchair-accessible vehicles!
$20.4 hourly Auto-Apply 60d+ ago
T-Mobile Sales Representative
Connectivity Source |T-Mobile Authorized Retailer
Representative job in Three Rivers, MI
Job Description
MAKE EVERYDAY RIDICULOUSLY AMAZING.
AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR
NEW HIRE BONUS RAMP UP STRUCTURE!!
WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions)
HOW is this PAID? A simple $400 payout
Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be!
The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile!
There has never been a better time to join our team and grow your income!
Responsibilities
As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!!
Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control!
BENEFITS
We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow!
Bonus Incentives
Automatic Raises
Health Benefits
PTO
401k
Pay Advances
Discounted Phone Service
Rewards Trips / Contests
Promotion Opportunities!
Child Care FSA (DCA) Benefit
Required Qualifications:
Open work availability for mornings, evenings, weekends, and holidays as scheduled
At least 18 years of age
A background check may be performed as part of the hiring process
Must be able to stand for long periods of time in a retail store environment
Must be able to move and/or lift up to 25 pounds
*Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.
$19-23 hourly 13d ago
Sales Representative - Grand Rapids - MI
ITG Brands 4.6
Representative job in Grand Rapids, MI
**City** Grand Rapids **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
**What You Will Do**
- JOB SUMMARY
Make sales to retailers, primarily in the form of commitments from retailers to increase stock, place orders, stock new product lines, provide and expand shelf space, participate in incentive programs and pre-shipment programs, allow promotional placements, and assign prime placement to products and promotional materials. Identify opportunities to drive volume and market share in your assignment. Optimize coverage to meet and/or exceed objectives by continually challenging the status quo. Establish credibility and increase influence in assignment to support and maximize sales and promote company priorities and goals. Actively seek to gain insights through retail activities that can be communicated and reported to strengthen the team and Company Brands.
Duties and Responsibilities:
(This list is not exhaustive and may be supplemented as necessary by the Company)
+ Sales
+ Sell company products, programs, and promotions to retailers.
+ Develops selling plans that resonate with retailers and encompass conceptual selling themes across all company categories.
+ Demonstrates product and industry knowledge to effectively market and sell Company products.
+ Collaborates with division resources to identify sales opportunities that can be acted upon to drive sales performance.
+ Be accountable for delivering all assigned retail execution objectives and key company priorities within your respective assignment.
+ Retail Partnership
+ Develops and maintains strong retail partnerships across the assignment
+ Identify company opportunities within the assignment and provide input to Division Sales Manager on potential areas for improved sales.
+ Model ability to influence retailer to support company sales and key strategies and initiatives
+ Penetrate consumer and retailer insights to drive alignment between the Company and the consumer.
+ Retail Coverage
+ Measure resources to maximize time allocation on a store-by-store basis to maximize productivity and meet objectives.
+ Ensures alignment to retail cycle plan coverage objectives and overall coverage model parameters.
+ Optimize assignment coverage designs to maximize retail activity time in achieving strategic objectives.
+ Retail Store Development
+ Ensures placement and services of all merchandising fixtures/displays to present a competitive merchandising advantage across all Company categories
+ Ensures all requirements of our retail partnership agreements are being maintained by retail stores
+ Ensures and maintains all promotional programs and competitive pricing initiatives.
+ Retail Communication & Insights
+ Gains and maintains acceptance by retailers to use the "ITG Portal" as the primary method for reimbursement and tracking
+ Share best practice approaches with Division Sales Manager to improve sales and overall division business performance.
+ Solicit and report customer and competitive insights to identify critical sales opportunities and provide solutions to Division Sales Manager/HQ.
+ Performs other job-related duties as assigned
**Qualifications**
- REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
+ High School Diploma/GED.
+ Must be 21 years of age or older.
+ Must possess a valid driver's license issued from state of residence.
Knowledge of:
+ Intermediate proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams.
Skilled in:
+ Verbal and written communication
+ Attention to detail
+ Problem/situation analysis
+ Effective time and task management
+ Multitasking capabilities
+ Flexibility and adaptability
Ability to:
+ Make sales and obtain commitments.
+ Communicate to a broad and diverse audience.
+ Maintain effective working relationships.
+ Demonstrate critical thinking.
+ Work with diverse populations and varying education levels.
+ Receive and communicate information orally and in writing.
+ Prioritize assignments, workload, and manage time accordingly.
Education and Experience:
+ Bachelor's degree in Business Administration or related field of study with 1+ years related sales experience.
**Work Environment and Physical Demand**
+ Employee must live within the boundary of the assignment or within a pre-approved mileage from the boundary or be willing to relocate at your own expense.
+ Requires moderate physical effort. Occasionally lifts or moves light objects (10-50 lbs.).
+ Able to bend, crouch, stretch, climb, or reach in retail environments.
+ Walks, sits, or stands for extended periods.
+ Travel required based on assignment needs.
+ Occasional exposure to noise, dust, or weather.
+ Operates in a retail and wholesale environment.
+ Requires prolonged machine operation, including vehicle, computer, and keyboard equipment.
This is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
**What We Offer**
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace - remote / in office
- Summer hours
- Casual dress policy Monday through Friday
**Applicant Information**
This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* .
**SHARE THIS JOB**
The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.
All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) .
We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .
How much does a representative earn in Kalamazoo, MI?
The average representative in Kalamazoo, MI earns between $25,000 and $63,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Kalamazoo, MI
$40,000
What are the biggest employers of Representatives in Kalamazoo, MI?
The biggest employers of Representatives in Kalamazoo, MI are: