About Us At Every Word Code, we are dedicated to delivering innovative communication and technology solutions that connect people and businesses with precision and purpose. Our team thrives on creativity, collaboration, and excellence-transforming complex challenges into streamlined experiences. We believe in empowering our employees through growth, mentorship, and a culture built on integrity and success.
Job Description
We are seeking a Client Relationship Representative to join our Miami team. The ideal candidate will serve as the main point of contact for our clients, ensuring satisfaction, trust, and long-term collaboration. This role requires a balance of professionalism, empathy, and strategic thinking to maintain meaningful partnerships and deliver exceptional client experiences.
Responsibilities
Build and nurture strong relationships with new and existing clients.
Act as the primary liaison between clients and internal departments.
Understand client goals to provide tailored solutions and proactive support.
Ensure timely follow-up on client requests and maintain accurate records.
Identify opportunities to enhance service delivery and client satisfaction.
Collaborate with cross-functional teams to deliver exceptional results.
Qualifications
Qualifications
Excellent communication and interpersonal skills.
Strong organizational and problem-solving abilities.
Professional demeanor with a client-first mindset.
Ability to manage multiple priorities and meet deadlines.
Driven, reliable, and adaptable in a dynamic environment.
Additional Information
Benefits
Competitive salary ($56,000-$59,000 annually).
Growth and career advancement opportunities.
Supportive and collaborative work environment.
Comprehensive training and ongoing development programs.
Health and wellness initiatives.
Full-time position with consistent schedule and stability.
$56k-59k yearly 2d ago
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Patient Experience Representative
Banyan Health Systems 3.7
Representative job in Cutler Bay, FL
Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.
We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.
If you share these beliefs and want to join us to make a difference, please take some time to read the post below.
REESPONSIBILITIES:
The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position.
Essential Functions:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party.
Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc.
Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served.
Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client.
Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc.
Education and/ or Experience:
High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred.
Ability to work on word processing/internet software is needed for this position.
Bilingual : English / Spanish
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person
$24k-29k yearly est. 2d ago
Business Development Representative - Staffing Solutions
Andvaris, Inc.
Representative job in Miami Springs, FL
Opportunity Details {dcrs_type} Business Development Representative - Staffing Solutions Miami, FL Job Overview: We give you a head start so that you can focus on closing. At Andvaris Inc., we're not just hiring a sales rep-we're hiring a closer. We specialize in delivering temporary and contract staffing solutions across fast-moving industries. We're looking for a Business Development Representative to help us grow. If you're a motivated hunter who knows how to build relationships and win accounts-especially in the temp staffing space-this role is built for you. You'll get the backing of an experienced recruiting team, warm leads fed to you regularly, and the kind of commission plan that can take your earnings over $100K annually. We'll give you the tools and support. You bring the hustle. You're ready to close deals, earn big, and quickly help companies find great talent. We want to hear from you.
You'll Want This Role:
$40,000-$60,000 base salary depending on experience
Aggressive commission structure with total earnings potential well over $100K
Company-fed leads to boost your outreach and ramp faster
A lean, supportive team where your impact is seen and rewarded
Autonomy + accountability. You'll own the sales cycle, but never be left without backup.
Schedule and Shift:
Monday - Friday
Full-Time
Range between 8:00 am - 6:00 pm
Primary Job Responsibilities:
Drive new temp and contract staffing business across multiple industries
Own the full sales cycle, from prospecting to onboarding
Build and maintain client relationships that lead to repeat business
Support direct hire opportunities when they arise
Leverage warm leads provided by the company, plus generate your pipeline.
Collaborate with recruiters and senior business development to ensure delivery success.
Qualifications:
2+ years of staffing sales or B2B business development experience
Strong knowledge of temp/contract staffing (or a strong desire to learn fast)
Proven ability to close new business and meet performance targets
Highly self-motivated with excellent communication and negotiation skills
A team player who thrives in a fast-paced, results-driven environment
Benefits:
Uncapped commissions: 15% of Net Gross Profit (GP) on temp/contract roles (after $60K GP threshold) and 20% of Net GP on direct hire placements
New Client Bonus: Earn a one-time 10% GP bonus for every new client you originate and support through onboarding and first placement
Monthly commission payouts after client payment and guarantee fulfillment
Health, Vision, and Dental insurance
401(k) retirement plan
Unlimited Paid Time Off (PTO)
Flexibility to work in a remote or hybrid environment
A culture that rewards results, not red tape
$40k-60k yearly 2d ago
Business Development Representative (Real Estate & Insurance)
Etico Management
Representative job in Miami, FL
Etico Management & Atlas Atlantic
On-Target Earnings: $79,000
Bilingual Required (English & Spanish)
About the Role
Etico Management, in partnership with Atlas Atlantic, is seeking a high-energy, driven, and relationship-focused Business Development Representative to help expand our rapidly growing portfolio. This is a rare opportunity to join two respected real estate companies and play a key role in generating new business across multiple verticals-while positioning yourself for long-term career growth.
What You'll Do
As a BDR, you will drive revenue by introducing property owners, investors, and landlords to our full suite of services. You won't be limited to one product-you'll have multiple ways to close deals, giving you a strong advantage in the field. Your responsibilities will include:
Core Responsibilities
Proactively identify and engage potential clients through outreach, networking, and marketing efforts
Sell Property Management Services, providing owners with fully hands-off solutions
Sell Leasing Services, helping landlords secure qualified tenants efficiently
Sell Property Insurance Policies, offering clients added protection and value
Build and maintain a strong pipeline of prospects using CRM tools
Conduct discovery conversations to understand client needs and deliver tailored solutions
Collaborate closely with the operations and marketing teams to ensure seamless customer onboarding
Attend industry events, investor meetups, and networking functions to expand your reach
Provide consistent follow-up to nurture leads and close business effectively, in addition to heads down calling of up to 100 leads per day.
Why This Role Is Different
This isn't a typical single-track sales position. Here, you'll have a diverse product portfolio, which means:
More ways to generate revenue
Higher conversion potential
Faster career advancement
A chance to build a well-rounded real estate & sales skill set
Compensation & Growth
On-Target Earnings: $79,000 annual
Competitive base + commission structure
Additional upsell opportunities across multiple service categories
Clear career path with leadership and senior sales opportunities
Work directly with seasoned real estate professionals and investors
Ideal Candidate
We're looking for someone who is:
Motivated, ambitious, and hungry to close deals
Comfortable with outreach and proactive communication
Professional, articulate, and confident in client-facing environments
Interested in real estate, sales, or business development
Able to learn quickly and present solutions clearly
About Us
Etico Management and Fausto Commercial offer a unique, collaborative approach to property management, leasing, investment strategy, and real estate marketing. Together, we serve clients across South Florida, delivering professional, high-quality services tailored to today's rental and investment markets. Joining our team means becoming part of two innovative, growth-minded companies with a strong foothold in the Miami real estate landscape.
$79k yearly 1d ago
Customer Service Rep./Admin
5Th HQ
Representative job in Coral Springs, FL
5th HQ -
We are seeking a versatile and dedicated Admin/Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.
Key Responsibilities:
Respond to Amazon customer service messages promptly and professionally.
Process customer refunds efficiently.
Learn and manage the process of customer returns.
Run daily reports and follow up on any action items.
Review invoices and potentially learn to process deposits.
Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges.
Perform general office duties, such as managing phone calls, emails, and correspondence.
Organize and schedule appointments, meetings, and conferences.
Maintain and update office records, databases, and filing systems.
Prepare reports, presentations, and documents as needed.
Skills/Qualifications:
High school diploma or equivalent; further education or certifications in administration or customer service is a plus.
Previous experience in a customer service or administrative role is preferred.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Strong communication skills, both written and verbal.
Bilingual English/Spanish is a plus.
Excellent organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Positive attitude and a proactive approach to problem-solving.
Willingness to learn new skills and take on different tasks as required.
$23k-31k yearly est. 2d ago
Client Solution Center Representative - 35721
Harvard Maintenance, Inc. 4.2
Representative job in Miami, FL
Job Site Location US-FL-Miami Job ID 2025-35721 Category Portal Searching Client Solution Center Hire Type Full-Time Life at Harvard
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
The Client Solutions Center Representative plays a vital role in our 24/7 Client Solutions Center by managing work order administration and handling inbound calls during the 1st shift. This in-office position is based at our headquarters in Miami, FL, and requires excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment. The representative will service our clients during typical business hours, working Monday through Friday from 10:00 am to 6:00 pm EST.
What you'll do as an Exceptional Team Member
Call Management:
Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally.
Provide timely responses to client inquiries and service requests.
Work Order Administration:
Monitor, create, and dispatch work tickets across multiple software platforms and applications.
Accurately enter and update work order information and inspection data in real-time.
Ensure timely follow-up and closure of work tickets while maintaining detailed records.
Identify recurring issues or workflow bottlenecks and recommend improvements to enhance efficiency and accuracy.
Client and Operational Support:
Collaborate closely with Operations teams to resolve service concerns and support service excellence.
Contribute to the achievement of Key Performance Indicators (KPIs) through proactive communication, issue resolution, and process alignment.
Participate in identifying process improvement opportunities, offering recommendations for enhancements to workflows, ticketing practices, or communication protocols.
Administrative Duties:
Provide essential administrative support, including generating and distributing status reports to track work order progress.
Support billing and invoice verification processes to ensure accuracy and timely processing.
Review, correct, and verify data entries to maintain data integrity.
Flexibility and Availability:
Be available for on-demand shift coverage as needed during the week.
Adapt to changing priorities and contribute to a collaborative team environment.
What you'll need to be an Extraordinary Team Member
Communication Skills:
Excellent phone etiquette and professional verbal and written communication skills.
Strong customer service orientation with a commitment to providing positive client experience.
Technical Proficiency:
Proficient in Microsoft Excel and other Microsoft Office applications.
Ability to quickly learn and navigate multiple software platforms and systems.
Attention to Detail & Multitasking:
Exceptional attention to detail with the ability to manage multiple tasks simultaneously.
Strong organizational skills and the ability to prioritize in a fast-paced environment.
Independence & Flexibility:
The ability to work independently with minimal supervision while maintaining productivity and quality standards.
Willingness to work flexible hours and provide coverage during business-critical times.
Preferred Qualifications:
Experience in a customer service or call center environment.
Familiarity with work order management systems or service dispatch platforms.
(3+) years of relevant experience
Associate's degree
Work Environment:
This is an in-office position based at our headquarters in Miami, FL.
Must thrive in a dynamic, fast-paced environment while maintaining accuracy and efficiency.
The Harvard Promise
Join our team and play a critical role in delivering exceptional service and operational excellence in our Client Solutions Center!
********************
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
$33k-59k yearly est. 3d ago
Inside Sales Representative
Beycome
Representative job in Miami, FL
Beycome Title & Escrow is one of the fastest-growing title companies in the country, expanding rapidly across 12+ states. We are looking for a motivated, professional, and relationship-driven Sales Representative to join our team in Miami. This role focuses on converting warm title leads by educating clients on the Allied difference and ensuring smooth title processing from contract to close.
This is an ideal position for someone who thrives on phone interaction, enjoys helping clients navigate the home-buying process, and wants to grow their career with a company known for exceptional service-backed by more than 15,000 five-star reviews.
You'll work closely with our VP of Growth in this position and will be pivotal to the growth of the company.
Day-to-Day Job Responsibilities
The Sales Representative will be responsible for lead outreach, inbound call handling, and guiding clients through the benefits of using Allied Title & Escrow. You will serve as a key communicator for buyers, sellers, and agents, helping convert warm title opportunities into closed transactions.
Daily expectations include:
Make 30-40 outbound calls per day to warm leads, clients, and agents regarding title insurance needs.
Receive incoming calls from clients inquiring about title, escrow, or contract questions.
Clearly explain Beycome's value proposition, including our customer-experience-driven approach and industry-leading service record.
Track and follow up with leads to ensure they capitalize on available title discounts, prepaid title products, or incentives.
Document all outreach and client interactions in CRM systems to ensure accurate and timely tracking.
Identify opportunities to educate consumers about Beycome's services, process timelines, and benefits.
Assist with general customer service needs, including answering questions about contracts, next steps, and title processes.
Maintain a high standard of professionalism and communication while representing Beycome Title.
What We're Looking For
1-2 years of experience in sales or customer service.
Strong communication skills and a natural ability to build rapport over the phone.
Highly organized, dependable, and comfortable managing multiple ongoing conversations and follow-ups.
Experience with CRM tools or sales-tracking software.
Ability to work from our Miami office.
A self-motivated, positive attitude with a desire to hit goals and contribute to team success.
Reliable transportation for occasional in-person meetings or trainings.
About Us
In 2016, we noticed that the title industry was outdated and didn't prioritize the customer. We knew we could do better. We set out to create a closing experience that celebrates homeownership the way it should be.
What started as one office and two employees in the D.C. area has grown into 50+ team members across 12 states, earning 15,000+ five-star reviews along the way. We are proud of the service, culture, and innovation we've built-and we're just getting started.
Vision: To be the BEST, not the biggest, title company there is.
$36k-60k yearly est. 1d ago
Front Desk Representative
Pride Health 4.3
Representative job in Plantation, FL
Pride Health is hiring a ENTRY Phlebotomist I/CSR to support our client's medical facility in the Plantation FL 33322 location. This is a 4-month assignment with the possibility of a contract-to-hire opportunity, and it's a great way to start working with a top-tier healthcare organization!
Job Title: ENTRY Phlebotomist I/CSR
Location: Plantation FL 33322
Duration: 4 Months+
Pay rate: $17.75 per hour
Schedule: eastern- 6:00am- 3:00pm and every Saturday 6:30am-11:00am.
*The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold.
#### **About the Role**
We're seeking a **Patient Services Representative I (PSR I)** to join our healthcare team. This entry-level position is ideal for someone who is passionate about providing excellent patient care and eager to grow into a career in **phlebotomy**.
As the first point of contact for patients, you'll play a vital role in creating a welcoming, professional, and compassionate environment. You'll assist patients during check-in, answer questions, maintain the integrity of the waiting area, and support phlebotomy staff as needed. Over time, you'll be trained in phlebotomy to expand your skills and advance your career in healthcare.
---
#### **Key Responsibilities**
* Greet and assist patients upon arrival, ensuring a friendly and supportive experience.
* Manage patient check-ins via kiosk or tablet, addressing any concerns with care and accuracy.
* Maintain a clean, organized, and professional front desk and lobby area.
* Learn and develop phlebotomy skills to assist with specimen collection when needed.
* Once trained, perform specimen collection and processing following established procedures.
* Ensure accuracy and confidentiality in all patient interactions and documentation.
* Support daily operations, adhering to schedules, safety protocols, and quality standards.
* Represent the organization positively to patients, colleagues, and the public.
---
#### **Qualifications**
**Education:**
* High school diploma or equivalent **(required)**
**Experience:**
* 1-2 years of **client-facing customer service experience** (e.g., retail, hospitality, healthcare, etc.) **required**
* **No prior phlebotomy experience necessary** - training provided
* Basic keyboarding/data entry skills required
---
#### **Ideal Candidate**
* Has a strong passion for helping others and delivering excellent service
* Is dependable, punctual, and maintains a professional demeanor
* Eager to learn new skills, especially phlebotomy
* Can multitask and stay calm under pressure
* Has reliable transportation and lives within a **20-25 minute commute** of the worksite
---
#### **Additional Details**
* Reliable transportation is required (public transit or rideshare is not considered reliable).
* Must be punctual and available for scheduled shifts. Excessive absenteeism or tardiness may result in termination.
* This is a **“Front of House”** position with growth opportunities in **phlebotomy**.
* Candidates not interested in learning phlebotomy should not apply.
---
**If you're looking for a meaningful entry point into the healthcare field with training and growth opportunities, we encourage you to apply!**
---
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Interested? Apply today!
#INDPHCAlliedHV
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients and guarantors in the hospital, ambulatory or medical office setting. The PFSR engages with the patient or guarantor to obtain pertinent information and answer any questions in an effort to ensure that all required demographic, financial, and insurance eligibility information is gathered and verified. Ensures all required notices and consent forms are signed accordingly.
Responsibilities
Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner. May guide the patient to appropriate destination for services.Obtains pre-certification and authorization.Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active. Determines correct insurance filing order, if multiple insurance coverages are effective for that service.Explains polices including all regulatory and financial consent forms; secures all required signatures.May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals.Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card.May confirm physician and prescription orders ensuring accuracy.May schedule walk-in appointments for services offered.Collects patient out-of-pocket responsibility per collection guidelines. Provides patient estimates as requested. Prepares and balances a daily deposit of all payment collections.
Competencies
ACCOUNTABILITY, ACCURACY & QUALITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
High School Diploma or Equivalent (Required)
Additional Job Information
Complexity of Work: Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively. Required Work Experience: No experience required. One (1) year of related hospital, medical office, or customer service experience preferred. Other Information: In Memorial Physician Group (specialty practices), additional responsibilities include: (1) obtain specialty authorizations (2) authorization denial and peer to peer process (3) patient care navigation ex: surgical and procedural coordination and scheduling for patient specific populations (4) handle all incoming calls and physician and hospital back line (5) obtain and confirm referrals In the Hospital, additional responsibilities include: (1) Upon validation of patient identity, place identification band on patient (2) obtain signatures for hospital specific regulatory forms not required in an ambulatory or office setting (3) obtain authorizations for walk-in appointments (4) determine when financial assistance is needed.In Memorial Primary Care, additional responsibilities include: (1) MIH-MPC program patient referral, payment collection and eligibility scheduling (2) process referral work-ques and same day access requests (3) work with Patient Access Center on real time patient requests (4) address prescription refill requests, patient advice requests through MyChart, and provider scheduling template.
Working Conditions And Physical Requirements
Bending and Stooping = 60%
Climbing = 0%
Keyboard Entry = 100%
Kneeling = 0%
Lifting/Carrying Patients 35 Pounds or Greater = 60%
Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
Lifting or Carrying > 75 lbs Non-Patient = 0%
Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
Pushing or Pulling > 75 lbs Non-Patient = 0%
Reaching = 80%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 80%
Running = 0%
Sitting = 80%
Squatting = 80%
Standing = 80%
Walking = 80%
Audible Speech = 80%
Hearing Acuity = 80%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 80%
Distinguish Color = 0%
Seeing - Far = 80%
Seeing - Near = 80%
Bio hazardous Waste = 60%
Biological Hazards - Respiratory = 60%
Biological Hazards - Skin or Ingestion = 60%
Blood and/or Bodily Fluids = 60%
Communicable Diseases and/or Pathogens = 60%
Asbestos = 0%
Cytotoxic Chemicals = 0%
Dust = 0%
Gas/Vapors/Fumes = 60%
Hazardous Chemicals = 60%
Hazardous Medication = 60%
Latex = 60%
Computer Monitor = 100%
Domestic Animals = 0%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 0%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 0%
Magnetic Fields = 0%
Moving Mechanical Parts = 0%
Needles/Sharp Objects = 60%
Potential Electric Shock = 0%
Potential for Physical Assault = 40%
Radiation = 0%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 40%
Shift
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
$29k-39k yearly est. 1d ago
Inbound Sales Representative
Alorica 4.1
Representative job in Cutler Bay, FL
Customer Service Representative
Employment Type: Full-time , $17/hr
Supporting: Sales
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
Guide customers through questions, concerns, or challenges they encounter while using the product or service
Listen actively to understand the root of the issue and provide clear, effective solutions
Record detailed call information for auditing, reporting, and follow-up purposes
Maintain and update customer records to ensure accurate and current information
Identify opportunities to introduce customers to new or enhanced services that meet their needs
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
High school diploma or GED
6+ months of customer service or sales experience preferred
For Internal Candidates:
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Cutler Bay, Florida.
Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs that really grow your career
Open access courses through Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs
$17 hourly Auto-Apply 2d ago
Account Services Representative
Tradestation 4.6
Representative job in Plantation, FL
Who We Are: TradeStation is the home of those born to trade. As an online brokerage firm and trading ecosystem, we are focused on delivering the ultimate trading experience for active traders and institutions. We continuously push the boundaries of what's possible, encourage out-of-the-box thinking, and relentlessly search for like-minded innovators. At TradeStation, we are building an AI-First culture. We expect team members to embrace AI as a core part of their daily workflow, whether that's using AI to accelerate development, enhance decision-making, improve client outcomes, or streamline internal processes. We hire, grow, and promote people who can harness AI responsibly and creatively. We treat AI as a partner in problem-solving, not just a tool; following our governance standards to ensure AI is used ethically, securely, and transparently. If you join us, you're joining a culture where
AI is how we work
. Are you ready to make yourself at home? What You'll Be Doing: The Account Services Representative is responsible for a wide range of tasks related to account opening, maintenance, and servicing. This position involves processing client account requests, conducting Know Your Customer (KYC) reviews, offering exceptional customer support, and ensuring effective communication between clients and internal teams. In addition, the role requires the ability to manage multiple tasks in a fast-paced environment, resolve issues quickly, and maintain strong written communication skills.
Prepare new account paperwork for principal reviews
Process account openings, closings, and other administrative requests
Enter account information in various back-office systems
Conduct background checks for new customers through third-party vendor applications
Collaborate with internal teams (e.g., Treasury, Client Experience, Sales, Financial Crimes) to resolve client issues and provide timely solutions
Link brokerage accounts to customer trading log-ins
Maintain and update accurate client records and account documentation in the firm's CRM and account management systems
Monitor collaboration queues and take a proactive approach to ensure issues are handled efficiently
Document procedures to ensure consistency and transparency in processes
Identify opportunities to improve client satisfaction and escalate complex issues as needed
Represent TradeStation Securities professionally by providing excellent service and consistently exceeding expectations
Ensure compliance with regulatory requirements and internal policies
The Skills You Bring:
High attention to detail with the ability to thrive in a fast-paced, deadline-driven environment
Ability to multitask and manage a high volume of requests with accuracy
Strong data entry and processing skills
Reliable, punctual and self-starter
Customer service oriented
Strong analytical and organization abilities
Ability to identify areas for process and procedural improvement
Excellent written communication skills
Familiarity with back-office functions and data entry processes
Proficiency in Microsoft Office (Excel, Word, Outlook); familiarity with SunGard Phase 3, GMI, or other back-office brokerage systems is a plus
Minimum Qualifications:
1-2 years of experience in customer service, financial services, or brokerage operations
Desired Qualifications:
Bachelor's degree preferred
What We Offer:
Collaborative and dynamic work environment
Competitive Salaries
Yearly bonus opportunities
Comprehensive benefits for you and your family starting Day 1
Generous paid time off policies
Access to TradeStation employee benefits, including full access to trading education materials
Pay Range (US) $60-65K (Countries outside of the US have differing ranges in accordance with local labor markets)
TradeStation provides equal employment opportunities to current and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, sexual orientation, age, pregnancy, disability, handicap, citizenship, veteran or marital status, or any other legally recognized status entitled to protection under federal, state, or local anti-discrimination laws.
#LI-Hybrid
$23k-26k yearly est. 60d+ ago
CALL CENTER SERVICES REPRESENTATIVE I - 60044601
State of Florida 4.3
Representative job in Miami, FL
Working Title: CALL CENTER SERVICES REPRESENTATIVE I - 60044601 Pay Plan: Career Service 60044601 Salary: $35,397.96 annually/$1,361.46 bi-weekly Total Compensation Estimator Tool
Call Center Services Representative I
Florida Department of Children and Families
Internal Only
Multiple positions available.
This posting will be used to fill position vacancies in Career Service.
Incumbents in this position report to the office, this is not a telework position.
Preference for Bilingual in Spanish/English or Creole/English.
Current employees will be compensated in accordance with the DCF salary policy.
The full-time work schedule is 40 hours per week, 8:00 am - 5:00 pm EST, Monday through Friday.
If this sounds like the job for you, please join our TEAM!
DCF Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
To learn more please visit ******************************
What You Will Do:
The primary function of this position is providing support services related to government assistance eligibility in a call center setting. The work performed includes processing a broad range of customer service activities and entering information into a computer-based eligibility system. This career consists primarily of phone interactions with customers.
The Typical Duties Include:
* Answers general inquiry eligibility questions related to program requirements, application processing, case status, and benefit information.
* Processes a variety of eligibility related work activities within designated time frames.
* Educates customers on the benefits and features of My ACCESS Account including account set-up and password resets.
* Resolves Electronic Benefit Transfer (EBT) ACCESS card issues.
* Conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all government assistance programs.
* Requests all additional information/verification required to establish or continue eligibility for government assistance programs. Ensures electronic case records are documented thoroughly and properly.
* Assists customers with referrals to other agencies and community resources.
Minimum Qualifications:
* Must be a current DCF Employee AND
* At least six (6) months working as a Call Center Services Representative I -OPS team member AND
* Two years of experience in clerical activities or public contact experience AND
* Must have the ability to attend a 8 -12 week mandatory paid training course.
Additional Information/Requirements:
* Incumbents may be expected to work during emergency situations or natural disasters.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* No state income tax for residents of Florida.
* Annual and Sick Leave benefits.
* Nine paid holidays and one Personal Holiday each year.
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
* Retirement plan options, including employer contribution (For more information, please click
***************
* Flexible Spending Accounts.
* Tuition waivers.
* And more!
* For a more complete list of benefits, visit *****************************
Candidate Profile (application) must be completed in its entirety.
* Include supervisor names and phone numbers for all periods of employment.
* Account for and explain any gaps in employment so that the hiring process is not delayed.
* Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
* It is unacceptable to use the statement "See Resume" in place of entering work history.
* This position is designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.
DCF Employment Requirements:
* We hire only U.S. citizens and lawfully authorized alien workers.
* If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
* The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
* SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website:
*******************
* BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications.
* BENEFIT RECOVERY SCREENING: Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former government assistance case information before completing the hiring process.
If you experience problems applying online, please call the People First Service Center at **************.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$35.4k yearly 15d ago
Part-Time Customer Assistant Representative
Envoy Air 4.0
Representative job in Miami, FL
Envoy Airlines is a stable, secure, and fast-growing American Airlines Group company. You will be stimulated, challenged, and have the opportunity to develop your career. Come work for Envoy Air at the Miami International Airport, where you will join a team committed to providing outstanding service.
PAY RATE: $13.81 / hr.
Customer Assistance Representatives - Welcome customers and provide a high level of customer service to the traveling public by assisting passengers. Representatives offer assistance or seek out customers who may need assistance, i.e., large parties, passengers with disabilities, etc. and escort passengers to and from the terminal to the aircraft, handle the loading and unloading of baggage and providing assistance to disabled passengers or others needing special assistance.
The terms and conditions of this position are covered by the CWA Collective Bargaining Agreement.
Benefits and privileges
On-the-job paid training
Comprehensive health benefits
Flexible schedules
Free flights on American Airlines
401K program
Other benefits include Employee Assistance Program, discounts on hotels, cars, cruises and more!
Job Description
Provide a high level of customer service
Answer questions about flight schedules and general terminal access
Stand and walk for extended periods of time
Provide a wide variety of assistance to mobility impaired customers such as, pushing wheelchairs, transferring to/from aisle chairs to aircraft seats up or down Jet bridge
Escorts passengers from the terminal to and from aircraft ensuring a safe path at all times
On occasion it may be necessary to drive a golf cart or tugs in congested areas
Responsible to fill out passenger paperwork relating to unaccompanied minor passengers; on occasion, may be required to stay overnight escorting an unaccompanied minor passenger
Lift and carry heavy luggage weighing up to 100 pounds (some items may be heavier)
Monitoring airport activity and performing required security checks of aircraft post-arrival and pre-departure following established company, government and airport procedures
Assists with oversize and valet luggage to ensure bags and sporting items are tagged and routed to the correct destinations
Ensures unattended aircraft are secure and performs security checks on all international arrivals, international departures and remain overnight (RON) aircraft
Ensures the correct loading of the aircraft, maintains accurate logs and records made manually or by input into a computerized system
Remove unclaimed bags from carousel
Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas
Work shifts that include irregular and/or extended hours, weekends and holidays
Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement (CWA)
Requirements
Must be a least 18 years of age
Must possess at least one form of TSA-acceptable identification for business travel purposes.
High school diploma or GED or international equivalent
Good communication skills
Authorized to work in the United States without sponsorship
Must be able to read, write, fluently speak, and understand the English language
Willing and able to lift and push items weighing up to 100 lbs (some items may be heavier)
Must be flexible to work rotating shifts including days, nights, weekends, holidays, and rotating days off and to work additional hours without notice based on operational needs
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Please click on the link for more insight into Envoy Air: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment
#EnvoyHubH
$13.8 hourly Auto-Apply 9d ago
Call Center Representative - On Site
Dev 4.2
Representative job in North Lauderdale, FL
Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Teleperformance USA
Job DescriptionCategory : Customer Service/Support
Why You'll Choose Us
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
What We're Looking for
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven call center experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
$22k-29k yearly est. 60d+ ago
Call Center Representative (MPS)
Dermcare Management
Representative job in Coral Gables, FL
Call Center Representative must efficiently handle high-volume, in-bound phone calls from current and new patient and will be the liaison between our company and its current and new patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior.
Both call-center software, and scheduling and billing platforms will be utilized. Customer service skills must be of the highest standard; candidate must possess the ability and willingness to demonstrate an appropriate level of empathy and patience for a diverse patient population. Job requires being seated for majority of day. Candidate must be patient-focused, professional, articulate, flexible, enjoy a fast-paced work environment, and demonstrate a true team-player attitude. Position is located in corporate setting with expectations of professional behavior and dress. Polished grammar and diction are prerequisites.
Responsibilities:
Handle high-volume, in-bound phone calls from current and new patients.
Set new appointments.
Verify insurance acceptance.
Confirm/cancel/reschedule appointments for multiple practitioners located in various offices.
Make outbound calls to address on-line appointment requests.
Follow-up on authorizations.
Gather needed patient information.
Make appointment reminders.
Works to ensure regulatory compliance with HIPAA.
Ensures that all contact with patients, senior leadership, managers, the public, physicians and other personnel is carried out in a friendly, courteous, helpful and considerate manner.
Displays concern and provides assistance or explains procedures as appropriate to callers.
Dedicated to meeting the expectations and requirements of providers, patients, and managers.
Works with colleagues and patients to identify problem areas and recommend solutions.
Works with a sense of urgency to respond to requests and execute operational objectives.
Work to apply policies and principles to solve everyday problems and deal with a variety of situations.
Work to establish priorities and coordinate work activities.
Qualifications
Qualifications:
Minimum 3 years of prior experience in a call center
Experience operating under HIPAA, OSHA, and PCI guidelines is strongly desired.
High School Diploma or GED equivalent.
Demonstrated skill using MS Office products including Excel and Word
Type minimum of 25 wpm and possess intermediate computer skills
Demonstrated knowledge of healthcare management systems.
Working knowledge of insurances: HMO/PPO/EPO
Understanding of electronic medical record and billing systems and related applications
Excellent written and verbal communication skills
Excellent organizational skills with the ability to gather, analyze and interpret information
Prior medical office scheduling/front-desk experience is a plus
Must be available Mon-Sat 7am to 7pm
Type minimum of 25 wpm and possess intermediate computer skills
Bilingual English/Spanish is a plus
Benefits
Health Insurance/Dental Insurance/Vision Insurance
Paid time off/All major holidays
Retirement plan
Health Savings Account
Comfortable working environment
$23k-31k yearly est. 12d ago
Inbound Call Center Sales Rep
Lilly & Associates International 4.1
Representative job in Doral, FL
Leading provider of Freight Forwarding/Logistics services, LILLY + Associates International , is looking to hire someone for our sales team to work with a fast-growing company that has its international headquarters in Miami Job Description
LILLY + Associates is seeking Bilingual (Spanish) Professionals to join our top notch team of Sales professionals. If you enjoy interacting with he public AND enjoy talking on the phone,working diligently to resolve member problems or questions, this is the job for you. As a Professional Sales Rep you will assist customers via telephone, fax and email providing them with shipping information and up-sell products and services that meet or exceed our member's needs.
Excellent opportunities for career growth.
Qualifications
Minimum 1-3 years prior Customer Service experience required.
6 months of call center/telesales a plus.
Strong verbal and written communications skills.
Ability to multi-task and meet multiple demands.
Ability to identify, analyze and resolve errors.
Strong organizational skills.
Ability to recognize needs and/or sell products or services.
Strong sales aptitude.
Fully bilingual (English, Spanish).
Computer Equipment and Software Requirements:
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM Software
Education and Experience Required:
High school diploma. College degree a strong plus.
Additional Information
FULL BENEFITS PACKAGE AVAILABLE!!!
(Medical, Dental, Vision, Paid time off, 401K with up to 4% company match and much more)
$22k-30k yearly est. 3d ago
Call Center Representative
Tone Talk Tel
Representative job in Miami, FL
About our Company:
At Tone Talk Tel, we're not just your average call center provider. We're a team of enthusiastic communicators, tech wizards, and customer service aficionados who are passionate about creating positive interactions. Whether you're a small startup or a large corporation, we're here to help you manage your calls with a touch of personality and a whole lot of professionalism.
Job Title: Call Center Representative
Location: Miami, FL
Job Type: Full-Time
Department: Customer Service
Job Summary:
We are seeking a motivated and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Key Responsibilities:
Answer Inbound Calls: Respond to customer inquiries, provide information, and resolve issues in a professional and timely manner.
Customer Support: Assist customers with product or service inquiries, troubleshoot problems, and guide them through solutions.
Data Entry: Accurately input customer information, call notes, and other relevant data into the system.
Problem Resolution: Escalate complex issues to the appropriate department or supervisor when necessary and follow up to ensure resolution.
Customer Satisfaction: Strive to exceed customer expectations by providing outstanding service and ensuring a positive customer experience.
Team Collaboration: Work closely with team members to achieve departmental goals and contribute to a positive work environment.
Adherence to Scripts: Follow company-provided scripts when applicable while also using discretion to personalize customer interactions.
Qualifications:
Education: High school diploma or equivalent required; associate or bachelor's degree preferred.
Communication Skills: Excellent verbal and written communication skills with a strong command of the English language.
Technical Skills: Proficiency in using computers, call center software, and other relevant technology.
Problem-Solving: Ability to think critically, troubleshoot issues, and make sound decisions.
Time Management: Strong organizational skills and the ability to manage multiple tasks simultaneously.
Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, if required.
$23k-31k yearly est. 60d+ ago
Call Center Representative
Aran Eye Associates
Representative job in Miami, FL
Summary: Call Center Representative(s) work in a fast-paced environment, providing excellent customer service with an outgoing and upbeat personality to a large patient population.
Responsibilities
Responsible to do appointment scheduling and reschedules
Glaucoma
Retina
Cornea
Minor Procedures
Oculoplastic
Eye Injections
Diagnostic Testing
Laser
Responsible to call back all appointment requests via\ email, patient portal and voicemails.
Responsible for insurance verification online, email or phone.
Care Plus 2020 Eye Care Broward
Care Plus Premier (Dade)
Diagnostic Testing
Simply Medicare Premier
Responsible for uploading all insurance verification into NextGen.
Responsible for Appointment confirmations
Will confirm appointments for patients, Doctor's office and/or Insurances.
Responsible for monthly mail outs for all locations
Triage Emergency Calls prior to transferring to the ER Scheduling Department.
Responsible for correcting demographics and creating alerts when returned mail is received for new and established patients.
Minimum Demonstrated Skills
Customer Service experienced
Medical terminology knowledge
ICD10/CPT code knowledge
HMO guidelines knowledge
Insurance verification (HMO, PPO, POS, EPO, etc.)
Ability to handle multiple tasks simultaneously in a fast paced environment
Ability to handle and diffuse patient complaints and disagreements
Exceptional communication and interpersonal skills.
Experience navigating Electronic Medical Records and Outlook
English/Spanish is a must.
Education: High School Diploma required
Schedule: Full-time (40 hours per week)
Working Hours: M-F (8:00 am - 5:00 pm)
$23k-31k yearly est. Auto-Apply 60d+ ago
Aerospace MRO Customer Service
Terrelonge Staffing
Representative job in North Miami, FL
Terrelonge Staffing is recruiting a dedicated Customer Service Representative for our MRO client in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.
Key Responsibilities:
Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
Process orders, track shipments, and manage customer accounts to ensure satisfaction.
Coordinate with internal teams to ensure timely and accurate delivery of services.
Maintain detailed records of customer interactions and transactions.
Provide clients with regular updates on service status and any changes to their orders.
Qualifications:
Associate degree or equivalent experience in customer service or a related field.
2-4 years of experience in customer service within the aerospace industry.
Strong problem-solving skills and attention to detail.
Excellent verbal and written communication skills.
Proficiency in CRM software and Microsoft Office Suite.
$27k-36k yearly est. 60d+ ago
Bilingual Call Center Representative
Find Your Logixhealth Career Here
Representative job in Dania Beach, FL
This Role:
As a Bilingual Call Center Representative at LogixHealth, you will provide support and service to our patients via telephone, fax and mail. You'll contribute to our fast-paced, collaborative environment and bring your expertise to represent our clients in a professional and courteous manner.
The ideal candidate will have strong technical skills, excellent interpersonal communication, and the ability to speak both English and Spanish.
Key Responsibilities:
Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards
Retrieve voice messages from mail box and return patient calls within 24 hours
Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person
Provide patient with their claim balance as requested
Update patient's insurance information in the system and then re-bill to the new insurance carrier
Perform daily mailings of letters to patients and HCFA claim forms
Qualifications:
To perform this job successfully, an individual must be able to perform each Key Responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties.
Required:
Must be bilingual in English and Spanish
Customer service experience
Prior word processing, spreadsheet, and internet software experience including proficiency with MS Teams, Word, Excel, Outlook
Excellent written and verbal communication skills
Ability to simultaneously converse over the phone, problem solve, and enter data in the client software database
Preferred:
One to two years related call center experience
Healthcare revenue cycle knowledge
Benefits at LogixHealth:
We offer a comprehensive benefits package including health, dental and vision, 401(k), PTO, paid holidays, life and disability insurance, on-site fitness center and company-wide social events.
How much does a representative earn in Kendall, FL?
The average representative in Kendall, FL earns between $20,000 and $49,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Kendall, FL
$31,000
What are the biggest employers of Representatives in Kendall, FL?
The biggest employers of Representatives in Kendall, FL are: