Representative jobs in Kentwood, MI

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 01/16/2026. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative in Wayland, MI. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day $28/hr + OT after 40 17 PTO days plus 7 paid holidays $5,000 sign-on bonus Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided $2,500 employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs If you have questions, please call/text Courtney at 717-###-####. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $27.00 to $28.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Now Hiring: Call Center Representatives Pay: $15/hr base + $5-$35/hr in performance bonuses Type: In-Person | Entry-Level | Part-Time & Full-Time Shifts Available Why You'll Love Working with Us: Earn $20-$50/hr with hourly base pay plus uncapped bonuses Paid training with ongoing coaching and mentorship Growth opportunities in both the Marketing and Customer Service departments Fun, supportive team environment focused on collaboration and development Flexible shifts with evening and weekend options Kickstart Your Career in Marketing & Customer Service All-Weather Seal of West Michigan is a trusted leader in home improvement, and we're growing fast! We're looking for energetic, people-oriented individuals to join our Outbound Call Center in Wyoming, MI. As a Call Center Representative, you'll connect with homeowners who have expressed interest in our services-no cold calling required-to generate leads and schedule appointments. If you're ready to grow your career in a fast-paced, positive environment, this is the opportunity for you! What You'll Do: Engage with customers to discuss home improvement needs and generate qualified leads Set appointments for consultations with our team Answer questions and provide helpful, accurate product information Log interactions in our CRM system and maintain up-to-date records Collaborate with your team to refine skills and reach shared goals What You Bring: Strong verbal communication and listening skills A positive, coachable attitude and team-oriented mindset Customer-first focus and problem-solving ability Basic computer knowledge (CRM experience is a plus) Availability for evening or weekend shifts Join a company that invests in your success. Apply today and start your journey with All-Weather Seal of West Michigan-where your voice matters, and your growth is a priority. Salary Description $15-50/hr

#IND123 ****************************************** Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year-with uncapped potential for top performers. Start with $18.00/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs. Build a long-term career with advancement opportunities, professional development, and the backing of a brand known for stability, integrity, and success. Inbound Insurance Sales Representative - LEADS PROVIDED | $60k+ First Year | Paid Training + Company-Sponsored P&C License Inbound Sales Consultant Location: Grand Rapids - Caledonia, MI 49316 This position is hybrid, (3) days onsite required weekly after training Pay: $63,000 average yearly earnings (uncapped earnings) Top performers earn $100,000+ yearly Starting base pay is $18.00 per hour Commission is monthly Type: Direct Hire | Paid Training + Company-Sponsored P&C License Schedule: Will be assigned a (40) hour work week after training, must be open to department hours M-F or Tues-Sat, 7:00am - 9:00pm CST / 8:00am to 10:00pm EST Training schedule: M-F, 9:30am - 6:00pm CST / 10:30am - 7:00pm EST for approx. 9 weeks Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles. Job description Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls. Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates. Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan. Identify cross-sell and upsell opportunities by qualifying customers for additional products and services. Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers. Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing. What does success look like? You will be evaluated based on the following key performance indicators (KPIs): Number of policies converted - Successfully binding new insurance policies. Total premium converted - The dollar amount of premium generated from sales. Unplanned shrink - Minimizing time away from taking calls to ensure productivity. Cross-sell performance - Ability to identify and sell additional products to existing customers. Ramp up period: First month: 70% of goals Three months: 90% of goals Six months: Meeting or exceeding targets Nice to have: Bachelor's Degree P&C License Salesforce Requirements: Must have (1)+ years of sales experience in retail, hospitality, other industries . Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required. Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales. Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems. Must have professional verbal and written communication skills with strong sales acumen. High school diploma or equivalent Background check required Education verification required

Non-Exempt - Grade Level 2 Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we meet." Provide world class support and service to our banking customers. Treat each customer with respect and courtesy, responsively addressing their service concerns, and recommending ChoiceOne products and services to help them achieve their financial goals. Take ownership of each customer service situation and work to resolve issues, deepening the customer relationship upon a "First Call Resolution" process. Reports To: Customer Service Center Assistant Manager Essential Duties and Responsibilities * Provide friendly, helpful service that promotes financial discipline by: * Preparing for daily interactions with a professional mindset and an organized workstation. * Maintaining knowledge of the bank's products, services, and processes. * Proactively greeting clients with a smile and warm tone. * Understanding the client's objectives by asking appropriate questions and listening to the client's responses. * Recommending the best solution or guiding the client to the appropriate staff to accomplish the client's needs and strengthen their financial well-being. * Processing the transaction accurately and efficiently. * Following up with the clients to ensure satisfaction and provide encouragement. * Proactively displaying teamwork and respect for other team members. * Answer incoming calls quickly and efficiently, escalating issues when appropriate * Take ownership of call and respond with a "First Call Resolution" mindset * Maintain, cross-sell, and refer all ChoiceOne products * Record all client contact, sales, or referrals via Synapsys * Attends department meetings as scheduled. * Additional responsibilities as assigned. * Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. * Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education * High School Diploma or GED * Minimum of one (1) year of Call Center experience in banking, financial services, or goal-driven retail sales preferred * Bilingual preferred Competencies Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data accurately; able to read and interpret written information. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Reliability - is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time; able to provide flexibility and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Physical Demands and Work Environment * Ability to work in an office environment which may include many hours of computer and telephone usage. * This position is not remote-eligible. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why join us? At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. About this opportunity We are looking for a best-in-class Customer Experience Representative! Our representatives serve as a point of contact for managing the day-to-day requirements of DWR and Knoll web customers, including services such as returns, replacements, cancellations, and order status. DWR/Knoll's Customer Experience Representatives provide exemplary customer service to support the Retail Operation organization through these operational tasks. As a Customer Experience Representative, you will report to the Customer Service Managers. The schedules for theses positions are Monday - Friday, 10 AM - 7 PM & Sunday - Thursday, 9 AM - 6 PM Eastern Time. What you will do: You will have opportunities to grow, achieve, and build relationships every day as you... * Answer incoming phone calls and written correspondence to assess the customer's needs, solve the issue at hand, and communicate resolution in a timely, complete, and thorough manner. * Manage multi-faceted customer service inquiries professionally with information accuracy, appropriate grammar, spelling, and empathy. * Regularly rotate through different operational systems, utilizing a variety of skill sets. * Become an expert in product knowledge and DWR/Knoll policies and procedures, ensuring the ability to react to and solve customer service requests as efficiently as possible. * Provide connections to the Sales Organization wherever needed to ensure continuity of care for each customer, web, or studio. * Review and solve order payment issues. * Facilitate and manage customer inquiries, including returns, replacements, cancellations, and order status, ensuring adequate documentation is present and customer needs are resolved promptly. * Maintain product knowledge to respond to product inquiries and requests for information and/or parts. Does this sound like you? This might be you if you have the following skills and abilities... * 2-3 years of experience in a customer-facing service role with a focus on operational excellence. * Outstanding written and verbal communication skills. * Ability to work with a high degree of accuracy and attention to detail. * Appropriate discretion in handling confidential financial and personal information. * Ability to thoughtfully handle stressful and demanding situations. * Solid problem-solving skills, including follow-through and the ability to manage multiple competing priorities. * Ability to quickly develop rapport with both internal and external groups and individuals. * Proven organizational and time management skills; must be self-motivated and able to work independently. * Possesses high energy and a keen sense of teamwork. * Proficiency in Microsoft Office Suite; experience using CRM tools like Salesforce is a plus. * College degree preferred. As a Customer Experience Representative, you will be eligible for DWR's comprehensive benefits package, including medical, dental, and vision insurance, paid holidays, parental leave, green transit subsidy, 401k, and more. Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_********************.

Why join us? At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. About this opportunity We are looking for a best-in-class Customer Experience Representative! Our representatives serve as a point of contact for managing the day-to-day requirements of DWR and Knoll web customers, including services such as returns, replacements, cancellations, and order status. DWR/Knoll's Customer Experience Representatives provide exemplary customer service to support the Retail Operation organization through these operational tasks. As a Customer Experience Representative, you will report to the Customer Service Managers. The schedules for theses positions are Monday - Friday, 10 AM - 7 PM & Sunday - Thursday, 9 AM - 6 PM Eastern Time. What you will do: You will have opportunities to grow, achieve, and build relationships every day as you... Answer incoming phone calls and written correspondence to assess the customer's needs, solve the issue at hand, and communicate resolution in a timely, complete, and thorough manner. Manage multi-faceted customer service inquiries professionally with information accuracy, appropriate grammar, spelling, and empathy. Regularly rotate through different operational systems, utilizing a variety of skill sets. Become an expert in product knowledge and DWR/Knoll policies and procedures, ensuring the ability to react to and solve customer service requests as efficiently as possible. Provide connections to the Sales Organization wherever needed to ensure continuity of care for each customer, web, or studio. Review and solve order payment issues. Facilitate and manage customer inquiries, including returns, replacements, cancellations, and order status, ensuring adequate documentation is present and customer needs are resolved promptly. Maintain product knowledge to respond to product inquiries and requests for information and/or parts. Does this sound like you? This might be you if you have the following skills and abilities... 2-3 years of experience in a customer-facing service role with a focus on operational excellence. Outstanding written and verbal communication skills. Ability to work with a high degree of accuracy and attention to detail. Appropriate discretion in handling confidential financial and personal information. Ability to thoughtfully handle stressful and demanding situations. Solid problem-solving skills, including follow-through and the ability to manage multiple competing priorities. Ability to quickly develop rapport with both internal and external groups and individuals. Proven organizational and time management skills; must be self-motivated and able to work independently. Possesses high energy and a keen sense of teamwork. Proficiency in Microsoft Office Suite; experience using CRM tools like Salesforce is a plus. College degree preferred. As a Customer Experience Representative, you will be eligible for DWR's comprehensive benefits package, including medical, dental, and vision insurance, paid holidays, parental leave, green transit subsidy, 401k, and more. Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_********************.

2600 28th Street. SE, Grand Rapids, MI 49512 Automotive Technician / MechanicVery Busy Dealership! Flat Rate Based on Experience and Training - Bonuses Available$28 - $38 per hour!3,000 Sign-On Bonus for right candidate!Multiple Bays AvailableFlag 100 hours Per Pay Period!Please Inquire About Sign-On Bonus!Experience Required - GM Experience is a Plus! A.S.E and State Certifications PreferredNo Saturdays Walk-in Applicants Welcome! Harvey Cadillac of Grand Rapids is looking for an experienced automotive Technician/ Mechanic to join our team! We are a local family-owned store with a great reputation. We are a very busy shop with a great work environment. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. Benefits include: $28 - $38 per hour! $3,000 Sign-On Bonus for right candidate! Flag 100 hours per pay period! Please inquire about sign-on bonus! Medical and Dental insurance are available 401(k) plans with matching company contribution available Paid Vacations Paid factory training Promotional and career growth opportunities Personal development training & opportunities Seasonal company lunches Positive and professional work environment Uniforms provided Large clean facility with state-of-the-art equipment State and A.S.E. certification test reimbursement Paid GM training including travel, meals, and lodging Job Description Technician: Performs repairs as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory time allowances and standards. Qualifications and Requirements - Technician: GM-related education and or work experience preferred A.S.E and State Certifications preferred Ability to read and comprehend written instructions and information Knowledge in all aspects of automotive repair and maintenance Must be a quick learner and team player Excellent customer service skills Must have a valid drivers license Ensure that customers cars are kept clean Maintain stall in an orderly and clean manner Ability to identify problems Math, reading, and computer skills Ability to learn new technology, repair, and service procedure, and specifications Able to operate electronic diagnostic equipment Please upload your resume. Completing the online assessment will grant you priority approval! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen excluding marijuana. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. RequiredPreferredJob Industries Customer Service

Schedule: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Join Our Team at Applied Innovation! We're looking for a reliable, detail-oriented professional to join our Customer Loyalty Center. If you thrive in a fast-paced environment, enjoy helping others, and are tech-savvy, this could be the perfect opportunity for you. What You'll Do: Answer incoming calls and respond to emails with professionalism and care Enter service and network-related requests into our system Process supply orders accurately and efficiently Coordinate and manage service technician call loads to ensure fast, quality support for our clients What We're Looking For: Must be 18 years or older Strong communication skills and a client-focused mindset Dependable, organized, and attentive to detail Proficiency with computers and various software programs A positive attitude and a team-player approach A high school diploma or GED What We Offer: Comprehensive benefits package including medical, dental, and life insurance Short-term disability coverage 401(k) retirement plan Paid vacation and holidays An onsite fitness center

We're thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers. Responsibilities include but are not limited to: processing claims, providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns from customers; follows-up with common questions to document nature and status of claim; communicates in a clear and educated manner. Processes routine or standard claims and a variety of forms based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate; requests and reviews photos/receipts to complete processing if necessary. Receives incoming calls from consumers to resolve claims; utilizes judgement and problem-solving skills to deliver accurate information in a timely manner; makes outbound phone calls to consumers; documents information as required. Aids internal and external customers during claim and general call center process; forwards call and relevant information to other team members, departments or management as needed. Serves as a mentor to new hires or other staff, which may include providing direction and training. Performs other duties as assigned. EXPERIENCE/EDUCATION QUALIFICATIONS: 1-year minimum customer service experience in a call center environment is preferred; Office or customer service experience is preferred; High school graduate or equivalent education is required; Post-secondary education is preferred. SKILL REQUIREMENTS: Mastery of the English language (both written and verbal); Professional telephone etiquette; Ability to read and interpret information; Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs; Applix; Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.); Ability to solve problems; diffuse escalated customer situations; excellent decision-making skills; Self-motivated with strong work ethic, time management and interpersonal skills; ability to work well with others; Ability to operate dual screens and multitask; detail-oriented; follows instructions; Knowledge and understanding of department metrics for call handling and quality; Willingness to learn; flexibility to adapt to changes; Maintain professional appearance and provide positive company image. WORK ENVIRONMENT: Professional office and call center environment. PHYSICAL REQUIREMENTS: Positions in this class typically require: typing, talking, writing, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. ****Amynta and its affiliates (BTIS, Clearview, Guardsman, PDP, etc.) will never ask for your personal information via Google Hangouts, nor do we conduct job interviews via Google Hangout or instant messenger. Please be aware of scams involving these tactics and do not send personal information to anyone representing our company with a free email address (@gmail.com, @yahoo.com, etc.)****

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense. Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes. Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits. Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability. Job Description Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. ***Preferred location for this position is Grand Rapids or Lansing Michigan*** ***This is not a Sales position.*** Responsibilities: Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. Must be ready and able to train staff (current and new) on product features as well as everyday use. Read multiple reports and try to identify billing trends for clients. Present clients with additional products and features. Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. Assist clients in writing custom data converts and test these upon implementation. Other duties as assigned. Qualifications Must currently reside in Michigan near Lansing or Grand Rapids Bachelor's degree preferred Detail oriented and good investigative and software troubleshooting skills Must be able to multitask Knowledge of medical billing practices or Electronic Data Interchange processes Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product Sufficient public speaking skills Must be willing to travel via plane with overnight stays Ability to maintain confidentiality Additional Information Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k Employee referral program Various monthly wellness driven initiatives Clean, modern work space Conservative and health conscious culture Paid Holidays Basic Life Insurance and Short Term Disability plans at no cost Yearly reviews with salary increases and opportunity for career advancement Apply Now: ****************************************************************************************************************************************** Redirect=false&jan1offset=-300&jun1offset=-240

Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. #TAYNP Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Job DescriptionBenefits: Uncapped Commission Opportunity for advancement Training & development Career change opportunity for healthcare, education, and service professionals Are you a naturally empathetic professional from healthcare, education, or customer service looking for a rewarding career change with significant earning potential? We're seeking caring individuals to join our team helping homeowners make important decisions about bathroom solutions that improve their daily lives. What You'll Do: Meet with homeowners in their homes to understand their needs and challenges Provide expert consultation and education about bathroom solutions Guide customers through design options and help them visualize their perfect space Build lasting relationships by truly listening and caring about each family's situation Follow our proven system that focuses on education, not high-pressure tactics Perfect For: Healthcare professionals (nurses, medical assistants, patient coordinators) Education professionals (teachers, counselors, administrators) Customer service representatives and managers Hospitality and service industry professionals Anyone with experience helping people through important decisions Career changers welcome - we provide comprehensive training What We Offer: Comprehensive paid training on our proven consultation system First-year earning potential of $100,000-$140,000 for dedicated professionals Top performers consistently earn $200,000+ annually Performance-based commission structure Flexible schedule - work around your life Professional development and ongoing support Territory-based work in Grand Rapids and Lansing territories Requirements: Strong communication and listening skills Ability to build rapport and trust quickly Comfortable working in customers' homes Professional appearance and demeanor Reliable transportation and basic technology skills Background in helping professions preferred No sales experience required - we train the right people Why This Works: We don't use outdated, high-pressure sales tactics. Our approach focuses on education and consultation, helping families make informed decisions. Our systematic process ensures your success while maintaining integrity and professionalism. Keywords: Sales representative, customer service, account representative, outside sales, business development, client relations, commission sales, performance bonus, flexible schedule, career change, entry level, training provided, territory sales, home improvement, Grand Rapids, Wyoming, Grandville Ready to turn your natural people skills into a six-figure career? Apply today to learn more about this unique opportunity. We welcome career changers and provide comprehensive training.

Responsive recruiter Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Freedom Motors USA is a nationwide, family-owned and operated company, headquartered in Battle Creek, MI, and is the leading manufacturer and retailer of wheelchair-accessible vehicles with the widest-ranging product line in the United States. Founded in 1987, we focus on providing customized options for the unique needs of our customers. Freedom Motors USA is seeking a full-time, on-site, Call Center Representative responsible for generating and qualifying leads, managing customer inquiries, and providing outstanding customer service. This role requires a proactive and organized individual with excellent communication skills and a passion for building relationships. Regular schedule is Monday - Friday 9am - 6pm but must have availability for rotating weekend coverage! What you'll do: Respond to inbound sales inquiries via phone, email, and live chat. Make outbound calls to potential customers to generate new leads and sales opportunities. Create and maintain long-lasting relationships with customers. Qualify leads based on customer needs, budget, and timeline. Follow up with leads and maintain regular communication to move them through the sales funnel. Maintain accurate records of customer interactions and sales activities in the CRM system. Verify and update existing customer information. Identify and escalate priority issues. Document call information according to standard operating procedures. Route calls as appropriate and per standard operating procedure. Complete daily tasks by the end of each business day. Consistently meet or exceed daily, weekly and monthly metric goals. Collaborate with the sales team to ensure a seamless customer experience. What you'll need: Bachelor's Degree required. Excellent verbal communication and interpersonal skills and ability to work independently as well as collaboratively in a team environment. Strong time-management skills, multi-tasking, and pride in providing the highest levels of customer service in a fast-paced and results-driven environment. Demonstrated initiative, willingness to take on greater challenges, and highly self-motivated and proactive. Strong computer skills and exceptional verbal and written communication skills. Ability to maintain a professional and positive attitude at all times. This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all inclusive listing. Compensation: $20.35 per hour Why Freedom Motors USA? When you join Freedom Motors USA you do more than simply switch companies to advance your career. You become part of the Freedom Family, a team of talented and driven individuals fueled by our mission to enhance the lives of the customers we serve by producing the nation's largest variety of wheelchair-accessible vehicles!

Non-Exempt - Grade Level 2 Equal Employment Opportunity Corporate Values & Mission “Provide superior service, quality advice and show our utmost respect to everyone we meet.” Provide world class support and service to our banking customers. Treat each customer with respect and courtesy, responsively addressing their service concerns, and recommending ChoiceOne products and services to help them achieve their financial goals. Take ownership of each customer service situation and work to resolve issues, deepening the customer relationship upon a “First Call Resolution” process. Reports To: Customer Service Center Assistant Manager Essential Duties and Responsibilities Provide friendly, helpful service that promotes financial discipline by: Preparing for daily interactions with a professional mindset and an organized workstation. Maintaining knowledge of the bank's products, services, and processes. Proactively greeting clients with a smile and warm tone. Understanding the client's objectives by asking appropriate questions and listening to the client's responses. Recommending the best solution or guiding the client to the appropriate staff to accomplish the client's needs and strengthen their financial well-being. Processing the transaction accurately and efficiently. Following up with the clients to ensure satisfaction and provide encouragement. Proactively displaying teamwork and respect for other team members. Answer incoming calls quickly and efficiently, escalating issues when appropriate Take ownership of call and respond with a “First Call Resolution” mindset Maintain, cross-sell, and refer all ChoiceOne products Record all client contact, sales, or referrals via Synapsys Attends department meetings as scheduled. Additional responsibilities as assigned. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Experience and/or Education High School Diploma or GED Minimum of one (1) year of Call Center experience in banking, financial services, or goal-driven retail sales preferred Bilingual preferred Competencies Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data accurately; able to read and interpret written information. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Reliability - is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time; able to provide flexibility and adapt to changing schedules; follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are looking for a professional and motivated individual to join our Broadband team as a Call Center Representative. Call Center Representatives provide customer service, technical troubleshooting and quality assurance for our residents. There are no outbound sales calls. What are the responsibilities of a Call Center Representative? Conducting oneself in a professional manner as a company representative, demonstrating sound judgment and conduct. Following Fair Housing guidelines. Additional duties as assigned by supervisor. What are the role requirements? Good team player, including demonstrated ability to foster a positive team environment. Able to effectively and professionally communicate both orally and in writing, including over the phone. Competent computer and Internet skills, especially Microsoft Office and email. Proficient home networking skills and experience with associated software/hardware. A familiarity with DISH Network is helpful, but will train the right individual. Customer support or college experience is preferred. Must have reliable transportation and valid driver's license. What's in it for you? Comprehensive benefits package, including 401(k) with company match Generous paid time off programs Competitive compensation plan Employee referral program Great work environment Opportunities for advancement Discounted apartment home Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Job DescriptionDescriptionAs a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process. Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you will be doing Schedule patient appointments and contact patients for rescheduling, missed appointments, and appointment reminders Gather all pertinent demographic information with accuracy Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record Assure we have received referrals as necessary by doctor or insurance Triage calls properly to assure location and doctor are compliant with the patients' symptoms Act as a liaison between patients, guests, back office staff and providers Perform other duties as assigned What you know Required High school diploma or equivalent One (1) or more years of office experience or customer service experience Excellent computer and verbal communication skills Desired Healthcare experience Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills Able to multi-task and meet deadlines What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 01/16/2026. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative in Ionia, MI. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day $28/hr + OT after 40 17 PTO days plus 7 paid holidays $5,000 sign-on bonus Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided $2,500 employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs If you have questions, please call/text Courtney at 717-###-####. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $27.00 to $28.00 per hour, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

We're thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including retailers and business partners. Responsibilities include but are not limited to: providing standard information, completing forms, determining status of claims based on plan guidelines and meeting or exceeding department metrics for call handling, productivity and quality. ESSENTIAL JOB FUNCTIONS: Assists consumers by providing highest level of customer service; remains professional and polite at all times. Responds to standard questions and concerns in a timely manner from consumers requesting status updates; completes follow-up requests to ensure customer satisfaction; communicates in a clear and educated manner. Reviews protection plans, service requests and technician reports to confirm accurate plan coverage; determines appropriate next steps for claim resolution. Contacts retailers, technicians and customers to obtain all relative information regarding the claim. Processes routine or standard claims based on documentation and categorization of claims; informs customer of results and closes out claim as appropriate. Negotiates options for settlement and buy-backs within cost guidelines and price limits. Diffuses escalated consumer situations with empathy; provides relevant education on protection plans and claims process; resolves issues regarding claims. Aids internal and external customers during claim and general call center process; forwards call and relevant information to other team members, departments or management as needed. Performs other duties as assigned. EXPERIENCE/EDUCATION QUALIFICATIONS: 1-year minimum customer service experience in a call center environment is preferred; Office or customer service experience is preferred; High school graduate or equivalent education is required; Post-secondary education is preferred. SKILL REQUIREMENTS: Mastery of the English language (both written and verbal); Professional telephone etiquette; Ability to read and interpret information; Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs; Applix; Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.); Ability to solve problems; diffuse escalated customer situations; excellent decision-making and negotiation skills; Self-motivated with strong work ethic, time management and interpersonal skills; ability to work well with others; Ability to operate dual screens and multitask; detail-oriented; follows instructions; Knowledge and understanding of department metrics for call handling, productivity and quality; Willingness to learn; flexibility to adapt to changes; Maintain professional appearance and provide positive company image. WORK ENVIRONMENT: Professional office and call center environment. PHYSICAL REQUIREMENTS: Positions in this class typically require: typing, talking, writing, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. ****Amynta and its affiliates (BTIS, Clearview,Guardsman, PDP, Etc.) will never ask for your personal information via Google Hangouts, nor do we conduct job interviews via Google Hangout or instant messenger. Please be aware of scams involving these tactics and do not send personal information to anyone representing our company with a free email address (@gmail.com, @yahoo.com, etc.)****