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  • Customer Service Representative - Johnson City, TN

    Advanced Call Center Technologies 4.1company rating

    Representative job in Bristol, TN

    Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of our company-helping customers solve problems, navigating their questions, and making a meaningful impact on their day. We provide paid, hands-on training in computer skills, negotiation, communication, and business processes to ensure your success from day one. At ACT, you're not just starting a job-you're joining a company with a strong culture, real growth opportunities, and the unique chance to become an employee-owner. More than 90% of our leadership team began their careers as Customer Experience Representatives, and you can grow right along with us. Why You'll Love Working at ACT Clear paths for advancement Flexible scheduling options Generous bonus opportunities Supportive supervisors and a positive, team-focused environment Employee Ownership Program - a company-paid, long-term benefit Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days Paid time off and paid holidays after 90 days Access to DayForce Wallet after training, allowing you to access earned wages through an easy-to-use app and prepaid card Benefits Medical, dental, and vision insurance Paid time off Employee ownership program On-site work environment Position Overview As a Customer Experience Representative, you'll deliver best-in-class service to consumers calling in for assistance. You'll handle inquiries related to billing, payments, credits, fraud concerns, internet and mobile services, and mortgage servicing. This role is ideal for strong communicators and problem-solvers who are motivated to meet personal and team goals. Key Responsibilities Provide prompt, professional support to customers Listen actively, maintain confidentiality, and respond with courtesy Communicate clearly and effectively, even in challenging situations Document customer interactions while managing live conversations Maintain accuracy and high-quality standards in all work Meet productivity goals and manage time efficiently Demonstrate reliability with consistent attendance Follow management direction and take accountability for tasks Perform additional duties as assigned Minimum Qualifications Ability to pass a criminal background check Basic computer and data entry skills Previous call center or customer service experience preferred High school diploma or GED required ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
    $24k-29k yearly est. 6d ago
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  • Route Service Representative (4-Day Workweek)

    Cintas 4.4company rating

    Representative job in Kingsport, TN

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program with **starting hourly rate of $25.00/hour,** until assigned a route - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift \#INDT2
    $25 hourly 4d ago
  • Customer Sales & Service Rep

    DTS Fluid Power 3.6company rating

    Representative job in Kingsport, TN

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Kingsport, TN. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Process customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Driving and Delivering Material to Customers Requirements: 1+ year customer service or inside sales experience Strong attention to detail High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. Apply for immediate consideration! #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Call Center Sales Representative

    Acttoday

    Representative job in Blountville, TN

    Job Description Advanced Call Center Technologies is seeking Sales Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers. We offer: Opportunities to advance within Flexible schedules Tremendous bonus opportunities Fantastic Supervisors and a Positive environment Paid time off and paid holidays after 90 days Position Summary: We empower gig workers by ensuring they have the tools, support, and opportunities they need to stay active and earn consistently. As an Outbound Sales Representative, you proactively engage independent contractors through outbound calls, combining empathy, active listening, and consultative selling to understand their goals and challenges. In this role, you educate gig workers on available services, programs, and account solutions that help them stay on the road, resolve barriers to work, and maximize earning potential. You confidently guide conversations toward enrollment, reactivation, or upgrades, ensuring workers can quickly return to or expand their access to work opportunities. Successful representatives are empathetic problem solvers who build trust, overcome objections, and influence decisions while consistently meeting outbound activity, conversion, and revenue goals. This role balances relationship-driven sales with a strong sense of advocacy, ensuring gig workers feel supported, informed, and empowered Essential Duties and Responsibilities: Proactively engage gig workers through outbound outreach to understand their needs, resolve barriers to work, and guide them toward solutions that enable continued or increased earning opportunities. Build trust through empathetic listening, timely follow-up, and clear communication, ensuring gig workers feel supported and informed throughout the sales process. Gather feedback from gig workers to identify trends, improve outreach strategies, and enhance overall service and enrollment outcomes. Maintain strict confidentiality and professionalism while handling sensitive account and personal information. Communicate clearly and persuasively, adapting messaging to address questions, concerns, and objections while confidently guiding conversations toward enrollment or reactivation. Accurately document interactions, account updates, and sales activity in real time while engaging in active conversations. Demonstrate attention to detail and a commitment to quality by meeting platform standards, applying coaching feedback, and continuously improving sales effectiveness. Consistently meet or exceed outbound activity, conversion, and productivity goals while maintaining high standards of accuracy and customer satisfaction. Manage time effectively to balance outreach volume, documentation, and follow-up in a fast-paced environment. Maintain reliable attendance and punctuality to support team performance and service levels. Follow established sales processes and management direction, take ownership of results, and remain flexible to support business needs, including extended hours when necessary to achieve goals. Perform additional duties as assigned to support team objectives and business growth.
    $23k-31k yearly est. 11d ago
  • In-Store Sales Representative

    American Home Design 4.2company rating

    Representative job in Kingsport, TN

    Job Description American Home Design is hiring part-time and full-time In-Store Promotions Representatives for our Tri-Cities/Knoxville area team. We have opportunities to work in the Johnson City and Kingsport locations. Whether you are looking for a part-time position or beginning a sales career; we offer both options. Are you outgoing and energetic? Do you enjoy talking to people face-to-face? Are you driven by incentives and bonuses? If so, this position could be a great fit for you! Our promoters work inside local Home Depot stores and schedule appointments for a free water test with shoppers. You are setting an appointment with homeowners for a FREE water test. You get paid well to talk to people! We offer paid training and a lucrative base + unlimited bonus opportunity. Our top in-store representatives are making over $30/hour!. Promotions Rep Job Responsibilities: Set qualified appointments for in-home water assessments Engage shoppers in conversation via a well trained script to generate interest in more information Call the Call Center to confirm and schedule the customer's appointment time on the spot Use the provided script and technology tools accurately Maintain energy and professionalism throughout the shift Meet and exceed hourly appointment expectations Promotions Rep Benefits: Flexible weekly schedule Paid each week with an option for daily pay Uncapped bonus opportunity Year-end Bonus Opportunity for full-time employment with benefits (including health insurance) Opportunity for growth within the company Promotions Rep Qualifications: Customer-facing background (servers, retail, call center) Ability to speak to customers with confidence and enthusiasm Independent, self-motivated, comfortable with rejection Tech-savvy and able to learn app-based systems Must be able to work at least 1 weekend day; flexible schedule Ability to walk the Home Depot store for a 4 hour shift Reliable transportation Must be able to pass a background check American Home Design is a locally owned and operated home improvement company proudly serving TN for over 45 years. The Tennessean has ranked us as one of the Top Workplaces in TN for multiple years in a row. We provide a family-like environment and we respect & reward our team members' contributions. If this is the type of company you'd like to work for, please reach out to discuss the opportunity further.
    $30 hourly 24d ago
  • Elite Customer Solutions Expert

    Trxnow

    Representative job in Johnson City, TN

    We are seeking a high-performing Elite Customer Solutions Experts (ECSE) to join our mission-critical operations team. This is not a traditional “customer service” role; it is a high-stakes, multi-channel coordination position requiring the instincts of an air traffic controller and the communication skills of a seasoned professional. In this role, ECSE agents don't just answer phones - they orchestrate outcomes. They oversee the entire lifecycle of multiple active events - from the moment of break down on a busy highway to the moment it is safely serviced and back on the road or the time it reaches its final destination. This is a premier position within a fast-paced environment where your ability to multi-task directly impacts lives and road safety. This team will have the autonomy to solve problems creatively and the responsibility of protecting our most valuable client relationships. We provide the tools and the data; you provide the intuition and the execution. This role requires a unique blend of logistics mastery and empathy, as you will serve as the lifeline for motorists, ensuring that every link in the service chain is moving with precision. This is an opportunity to be the “Air Traffic Controller” of the highways, managing real-time assets and intervening at the first sign of delay to ensure that no driver is left behind. Qualifications Required Qualifications/Skills High Cognitive Load - The ability to track 5-10 moving part simultaneously without losing focus. Decisiveness - The ability to fix a problem; identify a solution and act. Assertive Advocacy - Ability to de-escalate high-stress situations with a “command presence” and effectively build trust and rapport with both members and providers. Rapid Context Switching - Ability to transition from a soft service event to a more escalated service event without missing a beat. Calm Under Fire - Tone remains professional and reassuring, even when multiple systems are alerting. Tech Fluency - Master of multi-monitor setups, CRM tools, and real-time tracking software, and multi-channel dispatch systems. Three plus (3+) years in high-volume coordination, dispatch, emergency response, or elite-tier technical support. Exceptional verbal and written communications skills, with the ability to “manage up and provide clear directives to field/internal teams. Adaptability and comfort with shifting priorities and a fast-paced, evolving environment. Must be flexible to work at least one weekend day. Preferred Qualifications Bilingual English/Spanish or English/French Bachelor's or Master's degree from an accredited institution Benefits Flexible work environment Health benefits including health, dental, and vision plans Life & AD&D and Long-Term Disability Paid time off Bonus structure Allied Dispatch Solutions, LLC, is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
    $30k-47k yearly est. 16d ago
  • Sales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS

    Total Quality Logistics, Inc. 4.0company rating

    Representative job in Johnson City, TN

    Country USA State Tennessee City Johnson City Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************ POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED What's in it for you: * $50,000-$55,000 minimum compensation your first year, based on education * Includes base salary, sign-on bonus and housing allowance * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter * Relocation assistance package to help you get settled in Cincinnati Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $50k-55k yearly 60d+ ago
  • Customer Service Representative

    Luttrell Staffing Group

    Representative job in Kingsport, TN

    Are you looking for a new opportunity in Kingsport? Luttrell Staffing Group is now hiring Office | CSR. Key duties and details for Office | CSR: Member of office and warehouse operations Responsible for inventory reconciliation Provide outstanding customer service Schedule: Monday-Friday, 7:30am-4:30pm Possible overtime Pay rate: $17.86/hr Temp-to-Hire Benefits (Medical, Holiday Pay, Vacation Pay) Paid Weekly Qualifications for Office | CSR: Must be able to learn how to schedule customer order Knowledge of word processing tools and spreadsheets (MS Outlook, Word, and Excel) Experience in AS400 and SAP a plus! Detail oriented Preferred experience using data management software Diploma/GED Please apply by clicking the link below, then call our office (423) 765-2628. EOE #HMGDNS
    $17.9 hourly 5d ago
  • Field Representative / Part Time / U.S.

    Rdsolutions

    Representative job in Bristol, VA

    Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable. We have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data. What will you be doing? * On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information. * There will be specific criteria that you will be asked to follow to capture information such as item prices, displayed promotions and potentially pictures of product merchandising and/or displays. * Once you have successfully met the criteria of the project you simply transmit the file electronically to our corporate office for review and packaging to our clients. What does RDSolutions Offer You? * A comprehensive initial training program to ensure you fully understand the expectations of the position. * Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. * As a part-time team member, you are offered identity theft protection and 401k with match. * Optimized, flexible work schedules that enable a healthy work-life balance. * Paid drive time and mileage reimbursement. * Opportunities for employee learning and development. What Does RDSolutions Require? * At least 18 years of age. * High school diploma, or equivalent. * Smartphone with ability to download company pricing app and collect work assignments. * Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. * Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. * Ability to stand throughout the work shift and lift up to 40 pounds intermittently. * Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
    $47k-71k yearly est. 5d ago
  • Customer Service Rep(05472) - 714 West Center Street

    Domino's Franchise

    Representative job in Kingsport, TN

    Take customers orders, make food, clean store. Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 5d ago
  • Service Sales Representative

    Comfort Systems USA Shoffner Kalthoff MES

    Representative job in Blountville, TN

    Shoffner's Service Sales Representative will focus on getting to know the owners and operators of commercial buildings. Consult with leaders and financial professionals in health care, manufacturing, education, et Through your understanding of them and the HVAC/R and Plumbing needs of each property, you will develop and offer them solutions to enable the best, most efficient and reliable services. Our offerings include maintenance, repair, and replacement of all building HVAC, Plumbing, Electrical, and Controls systems. Military Veterans are encouraged to apply! Your Benefits: * Two Blue Cross/Blue Shield Medical Plans (non-tobacco) at no cost to you! * Company paid short-term disability and voluntary long-term disability. * Other benefits include Vision, Dental, and optional insurance coverage. * 7 paid holidays every year. * Paid time off (PTO) - start accruing hours on Day 1. * 401(k) Plan with company match! * Company-paid life insurance & so much more. Your main Tasks: * Identify and pursue new customer opportunities while reestablishing relationships with previous clients. * Drive new opportunities, working with Company leaders to develop the scope of work and the cost. * Build and maintain strong relationships with existing customers to enhance building performance and drive business growth. * Consolidate and refer information by collecting, organizing, and assembling data for reports, presentations, and special projects. * Monitor competitor activities and provide insights to management to maintain a competitive edge. * Develop owner asset and sales plans and contribute to building owner and/or manager budgeting and planning processes. * Ensure customer satisfaction by addressing service concerns, implementing solutions, and maintaining clear communication with customers and internal teams. * Communicates customer perceptions by gathering customer feedback and sharing information with management. * Works closely as a team member with other parts of the business. Experience or Certification needed: * Proven excellence in relationship building. * Background in a sales field that focuses on building and maintaining customer relationships. You need to be able to: * Maintain a positive, cooperative, and teachable attitude. * Initiative; self-motivated; self-starter. * Excellent communication and customer service skills. * Able to pass a background and drug screening. * Ability to pass MVR check. * Ability to travel within the greater Knoxville area. Comfort Systems USA Shoffner is the region's leader in HVACR, Electrical, and Plumbing services. We have a well-established reputation for quality work by quality people. One of the top 3 largest mechanical contractors in the nation and the value leader in the market. Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $37k-68k yearly est. Auto-Apply 6d ago
  • Customer Service Representative - Full Time

    Frontier Health 3.5company rating

    Representative job in Greeneville, TN

    JOB TITLE Customer Service Representative Responsible for greeting consumers and visitors in a professional manner. Handling all incoming calls and fielding them accordingly, addressing consumer questions and needs, and providing an overall welcoming environment. EDUCATION AND EXPERIENCE: Education: High School Diploma/GED required. Coursework in general office and computers preferred. Licensure: N/A Certification: N/A Experience: Experience in customer service preferred. Knowledge/Skills: General office skills, including strong phone and typing skills. Verbal/written communication skills. Skilled in use of all major computer applications. Punctual with consistent/reliable attendance history. EQUIPMENT: Computer, fax, copier, and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: * Greets consumers and visitors and welcomes them to the office in a professional, polite and welcoming manner. * Maintains a positive, empathetic and professional attitude toward consumers at all times. * Receives telephone calls and referrals in a professional manner using effective listening skills and routes calls to appropriate individuals. * Reviews demographic, insurance and provider information with consumers at every visit and updates records as necessary. * Obtains a copy of the consumers insurance card, driver license and social security card. * Collects the appropriate amount of the consumer's responsibility at each visit, noting the payment and provides the consumer with a receipt. * Balances cash drawer. * Schedules, coordinates and reschedules consumer appointments. * May call to remind consumers of their appointments. * Interviews consumers to collect related data for case-opening paperwork and obtains all required signatures on documentation. * Establishes authorization for services on appropriate consumers with third party payors. * Enters access data on computer system. * Performs other administrative duties such as locking/unlocking doors, opening/distributing mail, typing, filing, faxing and collecting documents to be shredded, etc. * Maintains strict confidentiality of all knowledge gained through contact with consumers. * Attends and participates in regularly scheduled staff meetings and in-services and individual program planning staffing meetings, as needed. * All other duties as assigned. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: * Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. * Exercise necessary cost control measures. * Maintain positive internal and external customer service relationships. * Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. * Plan and organize work effectively and ensure its completion. * Demonstrate reliability by arriving to work on time and utilizing effective time management. * Meet all productivity requirements. * Demonstrate team behavior and must be willing to promote a team-oriented environment. * Represent the organization professionally at all times. * Demonstrate initiative and strive to continually improve processes and relationships. * Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.
    $25k-31k yearly est. 27d ago
  • Entry Level Sales Representative

    Storm Guard Appalachia and The Smokies

    Representative job in Morristown, TN

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company car Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Home office stipend Opportunity for advancement Paid time off Parental leave Profit sharing Relocation bonus Savings bank Training & development Tuition assistance Vision insurance Wellness resources Donation matching Help or transport service Are You Ready to Break Free from the Corporate Grind? Tired of being just another cog in the wheel? Want to work somewhere that truly appreciates you and your skills? Were not just offering a job were offering a career where you can thrive, grow, and earn what youre worth. Storm Guard is looking for a passionate and driven Entry-Level Outside Roofing Sales Representative to join our dynamic, rapidly growing team! If you want to: Write your own paycheck with unlimited earning potential Gain real-world experience and growth in an industry-leading company Work for a company that values integrity, innovation, and hard work Then we want to meet YOU! What We're Looking For: Self-Starter Mentality: You're motivated, ready to climb roofs (literally), and eager to crush sales targets! People Skills: Whether it's engaging with customers face-to-face or over the phone, you know how to build relationships that last. Tech-Savvy: Comfortable using an iPad and CRM software, and eager to learn tools that help you succeed. Team Player: You thrive in collaborative environments and are ready to help others win. Growth-Oriented: You love feedback and are committed to improving your skills, both professionally and personally. Organized & Resourceful: Excellent at managing time and tackling challenges head-on. Closer's Mentality: You have a strong desire and ability to close the sale. Key Responsibilities: Generate leads by prospecting, gathering referrals, and working with insurance companies Educate homeowners about roofing services and recommend solutions that fit their needs Perform exterior home inspections and meet with insurance adjusters Build long-lasting relationships with customers by providing outstanding service Follow up on customer inquiries, providing prompt responses and ensuring satisfaction Engage in continuous learning to stay updated on roofing systems and industry trends Qualifications (Required Unless Otherwise Noted): Available to work evenings Hold a valid drivers license Own a legally registered, insured vehicle capable of transporting equipment Comfortable traveling up to 1 hour daily for appointments and prospecting Able to lift and carry 50 lbs Capable of navigating apps on an iPad Previous outside sales experience is a plus Willingness to learn a structured, proven sales process Reliable, resilient, and coachable Why Storm Guard? High Earning Potential: Average reps earn $80K+ annually, top performers exceed $125K Top-Tier Training & Mentorship: Get everything you need to succeed with our comprehensive onboarding and support Flexible Schedule: Manage your own time while maintaining work-life balance Incentives & Rewards: Sales contests, cash bonuses, company trips, and more Industry-Leading Benefits: Health, dental, vision, disability, life insurance 401(k) & PTO: Companywide 401(k), generous paid time off, and bonus opportunities A Winning Team: Supportive, motivated colleagues in a company that values personal development and recognition About Storm Guard: Storm Guard is a locally owned, nationally backed roofing and construction company committed to doing things the right way. Our culture is rooted in integrity, customer-first service, and team support. As we expand nationwide, we remain focused on mentorship, growth, and empowering our team to thrive. Ready to take your career to new heights? Apply today and become part of the Storm Guard familywhere your effort is rewarded, your growth is supported, and your success is limitless.
    $80k-125k yearly 26d ago
  • Customer Service Representative

    Quipt Home Medical, Corp

    Representative job in Gray, TN

    Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $26k-34k yearly est. 21d ago
  • Entry Level Sales Representative

    Storm Guard Franchise Systems LLC

    Representative job in Morristown, TN

    Responsive recruiter Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Company car * Company parties * Competitive salary * Dental insurance * Employee discounts * Flexible schedule * Free food & snacks * Free uniforms * Health insurance * Home office stipend * Opportunity for advancement * Paid time off * Parental leave * Profit sharing * Relocation bonus * Savings bank * Training & development * Tuition assistance * Vision insurance * Wellness resources * Donation matching * Help or transport service Are You Ready to Break Free from the Corporate Grind? Tired of being just another cog in the wheel? Want to work somewhere that truly appreciates you and your skills? We're not just offering a job - we're offering a career where you can thrive, grow, and earn what you're worth. Storm Guard is looking for a passionate and driven Entry-Level Outside Roofing Sales Representative to join our dynamic, rapidly growing team! If you want to: * Write your own paycheck with unlimited earning potential * Gain real-world experience and growth in an industry-leading company * Work for a company that values integrity, innovation, and hard work Then we want to meet YOU! What We're Looking For: * Self-Starter Mentality: You're motivated, ready to climb roofs (literally), and eager to crush sales targets! * People Skills: Whether it's engaging with customers face-to-face or over the phone, you know how to build relationships that last. * Tech-Savvy: Comfortable using an iPad and CRM software, and eager to learn tools that help you succeed. * Team Player: You thrive in collaborative environments and are ready to help others win. * Growth-Oriented: You love feedback and are committed to improving your skills, both professionally and personally. * Organized & Resourceful: Excellent at managing time and tackling challenges head-on. * Closer's Mentality: You have a strong desire and ability to close the sale. Key Responsibilities: * Generate leads by prospecting, gathering referrals, and working with insurance companies * Educate homeowners about roofing services and recommend solutions that fit their needs * Perform exterior home inspections and meet with insurance adjusters * Build long-lasting relationships with customers by providing outstanding service * Follow up on customer inquiries, providing prompt responses and ensuring satisfaction * Engage in continuous learning to stay updated on roofing systems and industry trends Qualifications (Required Unless Otherwise Noted): * Available to work evenings * Hold a valid driver's license * Own a legally registered, insured vehicle capable of transporting equipment * Comfortable traveling up to 1 hour daily for appointments and prospecting * Able to lift and carry 50 lbs * Capable of navigating apps on an iPad * Previous outside sales experience is a plus * Willingness to learn a structured, proven sales process * Reliable, resilient, and coachable Why Storm Guard? * High Earning Potential: Average reps earn $80K+ annually, top performers exceed $125K * Top-Tier Training & Mentorship: Get everything you need to succeed with our comprehensive onboarding and support * Flexible Schedule: Manage your own time while maintaining work-life balance * Incentives & Rewards: Sales contests, cash bonuses, company trips, and more * Industry-Leading Benefits: Health, dental, vision, disability, life insurance * ️ 401(k) & PTO: Companywide 401(k), generous paid time off, and bonus opportunities * A Winning Team: Supportive, motivated colleagues in a company that values personal development and recognition About Storm Guard: Storm Guard is a locally owned, nationally backed roofing and construction company committed to doing things the right way. Our culture is rooted in integrity, customer-first service, and team support. As we expand nationwide, we remain focused on mentorship, growth, and empowering our team to thrive. Ready to take your career to new heights? Apply today and become part of the Storm Guard family-where your effort is rewarded, your growth is supported, and your success is limitless. Compensation: $80,000.00 - $90,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Storm Guard is seeking competitive, motivated and goal oriented individuals to join our family. We are a rapidly growing organization with great opportunities for motivated and hard working professionals who have interest in building a successful career by assisting customers in time of need.
    $80k-90k yearly 7d ago
  • Entry Level Sales Representative

    Storm Guard 3.9company rating

    Representative job in Morristown, TN

    Responsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Company car Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Home office stipend Opportunity for advancement Paid time off Parental leave Profit sharing Relocation bonus Savings bank Training & development Tuition assistance Vision insurance Wellness resources Donation matching Help or transport service Are You Ready to Break Free from the Corporate Grind? Tired of being just another cog in the wheel? Want to work somewhere that truly appreciates you and your skills? We're not just offering a job - we're offering a career where you can thrive, grow, and earn what you're worth. Storm Guard is looking for a passionate and driven Entry-Level Outside Roofing Sales Representative to join our dynamic, rapidly growing team! If you want to: Write your own paycheck with unlimited earning potential Gain real-world experience and growth in an industry-leading company Work for a company that values integrity, innovation, and hard work Then we want to meet YOU! What We're Looking For: Self-Starter Mentality: You're motivated, ready to climb roofs (literally), and eager to crush sales targets! People Skills: Whether it's engaging with customers face-to-face or over the phone, you know how to build relationships that last. Tech-Savvy: Comfortable using an iPad and CRM software, and eager to learn tools that help you succeed. Team Player: You thrive in collaborative environments and are ready to help others win. Growth-Oriented: You love feedback and are committed to improving your skills, both professionally and personally. Organized & Resourceful: Excellent at managing time and tackling challenges head-on. Closer's Mentality: You have a strong desire and ability to close the sale. Key Responsibilities: Generate leads by prospecting, gathering referrals, and working with insurance companies Educate homeowners about roofing services and recommend solutions that fit their needs Perform exterior home inspections and meet with insurance adjusters Build long-lasting relationships with customers by providing outstanding service Follow up on customer inquiries, providing prompt responses and ensuring satisfaction Engage in continuous learning to stay updated on roofing systems and industry trends Qualifications (Required Unless Otherwise Noted): Available to work evenings Hold a valid driver's license Own a legally registered, insured vehicle capable of transporting equipment Comfortable traveling up to 1 hour daily for appointments and prospecting Able to lift and carry 50 lbs Capable of navigating apps on an iPad Previous outside sales experience is a plus Willingness to learn a structured, proven sales process Reliable, resilient, and coachable Why Storm Guard? 💰 High Earning Potential: Average reps earn $80K+ annually, top performers exceed $125K 🎓 Top-Tier Training & Mentorship: Get everything you need to succeed with our comprehensive onboarding and support ⏰ Flexible Schedule: Manage your own time while maintaining work-life balance 🏆 Incentives & Rewards: Sales contests, cash bonuses, company trips, and more 💼 Industry-Leading Benefits: Health, dental, vision, disability, life insurance 🏖️ 401(k) & PTO: Companywide 401(k), generous paid time off, and bonus opportunities 👥 A Winning Team: Supportive, motivated colleagues in a company that values personal development and recognition About Storm Guard: Storm Guard is a locally owned, nationally backed roofing and construction company committed to doing things the right way. Our culture is rooted in integrity, customer-first service, and team support. As we expand nationwide, we remain focused on mentorship, growth, and empowering our team to thrive. Ready to take your career to new heights? Apply today and become part of the Storm Guard family-where your effort is rewarded, your growth is supported, and your success is limitless. Compensation: $80,000.00 - $90,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Storm Guard is seeking competitive, motivated and goal oriented individuals to join our family. We are a rapidly growing organization with great opportunities for motivated and hard working professionals who have interest in building a successful career by assisting customers in time of need.
    $80k-90k yearly Auto-Apply 60d+ ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Representative job in Johnson City, TN

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $26k-34k yearly est. 3d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Representative job in Johnson City, TN

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $26k-34k yearly est. 3d ago
  • Customer Service Representative - Johnson City, TN

    Kedia Corporation

    Representative job in Johnson City, TN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 60d+ ago
  • Entry Level Sales Representative

    Cleft of The Rock, Inc.

    Representative job in Bristol, TN

    Job DescriptionEntry-Level Sales Representative About Us At Cleft of the Rock, we believe in standing firm in service, compassion, and integrity. Our mission is to help businesses and individuals protect what matters most - their people and their financial security. We provide supplemental insurance solutions that offer peace of mind during life's unexpected moments. Our team is made up of caring, driven individuals who find purpose in helping others. We're not just here to sell - we're here to serve. What You'll Do As an Entry-Level Sales Representative, you'll play a key role in bringing financial security and support to both businesses and individual clients. You'll work directly with business owners, decision-makers, and individuals to educate them on benefits that help protect their teams, families, and themselves. Responsibilities: Build and maintain relationships with local businesses and individual clients. Conduct needs-based consultations to identify coverage options. Present and enroll clients in supplemental insurance programs. Follow up with business owners and individuals to ensure continued satisfaction. Participate in weekly trainings and development meetings to grow your skills. What We Offer: Comprehensive training and hands-on mentorship. Licensing assistance and reimbursement to help you get started. A supportive, service-oriented team culture. Unlimited earning potential with commission-based pay (average $65,000-$85,000 annually for entry-level agents). An optional base draw during your first 6 weeks to support your transition. Who You Are: You find fulfillment in helping others and making a difference. You're self-motivated, reliable, and enjoy working independently. You communicate with warmth and professionalism. You're eager to learn, grow, and serve. You thrive in face-to-face relationship-building environments. Company: Cleft of the Rock Employment Type: Full-Time | Independent Contractor Industry: Supplemental Insurance | B2B / Direct Sales Compensation: Commission-Based (Average $65,000-$85,000 per year) - with an optional base draw available for the first 6 weeks to help you get started Location: Local Territory (In-person) Join Us If you're ready to start a career that blends purpose with opportunity - where your success is built on serving both businesses and individuals - we'd love to meet you. Apply today and take the first step toward a meaningful career with Cleft of the Rock. Learn more at: *************************
    $65k-85k yearly 5d ago

Learn more about representative jobs

How much does a representative earn in Kingsport, TN?

The average representative in Kingsport, TN earns between $21,000 and $55,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in Kingsport, TN

$34,000
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