Account Representative
Representative job in Salt Lake City, UT
:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
Develop existing accounts and seek new business.
Analyze opportunities, identify key personnel, and develop strong business relationships.
Consult and problem solve to enhance the Company's position in existing and target accounts.
Develop a territory management plan to maximize time with customers.
Develop sales strategies, proposals, and forecasts.
Develop and conduct product demonstrations and sales presentations.
Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.
Minimum Qualifications
Less than 2 years related experience
High school diploma or equivalent.
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
Knowledge of the entire sales process.
Strong communication, organizational, and time management skills.
Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
Intermittent computer skills including a working knowledge of Microsoft Office Suites.
Ability and willingness to work outside normal business hours to prepare for sales activities.
Ability to work in a team environment.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Sales and Marketing Development Representative - Draper, UT
Representative job in Draper, UT
In this role, you'll be the voice and energy behind WorkBay's growth! You'll connect with curious business owners, share the story of how WorkBay can help them thrive, and turn interest into opportunity. From creating eye-catching marketing ads to having meaningful conversations with leads, you'll use your communication skills to build real connections. You'll work side-by-side with our marketing and sales teams to guide small business owners toward finding their perfect space-and taking the next big step in their journey!
About WorkBay:
We are a commercial real estate company that paves the way for new, small, or growing businesses to succeed. Our mission is to make the leasing process seamless and accessible for any business owner in need of the right workspace.
This position is ideal for someone ready to take their first step into the world of commercial real estate and make a real impact in the industry. At WorkBay, you'll be part of a dynamic, fast-growing team with many opportunities for professional development and growth within the company!
What will you be doing?
•Create targeted social media ad listings to drive leads and increase engagement
•Quickly identify, qualify, and follow up on inbound leads via social media, telephone, text, email, etc.
•Meet quotas for showings set by delivering high-quality showings and opportunities
•Deliver a best-in-class customer experience for prospects and customers of WorkBay
•Document all interactions and findings with leads in our CRM
•Maintain an up-to-date knowledge of our product and its value proposition to customers
•Partner with Marketing, Sales, and Operations to iterate on strategy, optimize deal flow, and improve lead quality
Qualifications
-Prefer previous experience in a sales/marketing-related role (or real estate experience is a plus)
-Preferred but not required, Spanish and English speaking
-Exposure in Canva to design social media graphics, ads, and marketing materials that align with our brand
-A bachelor's degree preferred or pursuing one in Sales, Marketing, Business, or a related field is a plus
-Capable of assisting in campaign planning, competitor research, and promotional strategy
-Excellent phone etiquette and demonstrated customer service skills
-Strong attention to detail; self-directed; and the ability to multitask
-Experience with Hubspot or comparable CRM tools to manage pipelines is preferred, but not required
Compensation
-$40,000 base salary- OTE $50,000+
Customer Service Representative
Representative job in Lehi, UT
Job Title: Customer Service Representative
Pay Rate: $19.35/hour
Job Type: Part-Time: Contract to Hire
This role includes 1.5 weeks of training to prepare you for success.
You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease.
What you'll do:
Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support
Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
Support and cultivate office culture that aligns with Client values and incorporates the outstanding aspects of the team
Reporting into a Team Lead, this will be an essential role at Client
Your skills include:
Have outstanding interpersonal communication skills, both written and verbal, and will use this to navigate sophisticated and moving member inquiries
You have the ability to adapt well in a fast-paced high volume environment to deliver personalized and eloquent member service
Ability to learn new software programs and adapt quickly to new processes
You are technologically savvy
Maintain composure and compassion when balancing a high volume of tasks
Nice to have:
1+ years of experience in a fast paced work environment
1+ years experience in customer-facing role
Bilingual (English/Spanish) is a plus
Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Field Account Representative
Representative job in Salt Lake City, UT
We're looking for a Field Account Representative to provide reliable on-site account support across multiple manufacturing locations. You will be the primary liaison between our customers, vendors, and internal teams-managing repair requests, processing industrial parts, and ensuring all communication and data entry are handled accurately and efficiently.
This field-based role requires daily travel between manufacturing facilities. You will work directly inside customer plants, coordinating repair activity, gathering information, and maintaining organized, real-time workflow updates. A car and phone stipend will be provided.
Key Responsibilities
Visit assigned customer sites on a regular schedule within a 50-mile radius.
Serve as the primary on-site contact, building strong working relationships across each location.
Process incoming industrial machine parts that require repair.
Identify failed components and gather necessary information for repair entry.
Accurately enter all part details into the ERP system (training provided).
Communicate repair status updates, quote information, and next steps to the customer.
Coordinate with internal teams (operations, service, logistics) to ensure repairs move quickly and accurately.
Communicate regularly with customers to ensure expectations are met and issues are resolved promptly.
Identify opportunities to improve workflow efficiency or customer satisfaction.
Maintain accurate logs of repairs, parts processed, and customer interactions.
Provide weekly updates on activity, trends, and items requiring follow-up.
Travel daily between customer locations.
Manage your schedule effectively to support multiple sites while maintaining consistent service and communication.
What Success Looks Like
You maintain a consistent, reliable presence across all assigned customer sites.
Repair requests are processed accurately and entered with minimal errors.
Communication between the customer and AH Group remains smooth and proactive.
Repair turnaround times stay on track because issues are identified early.
Customer feedback reflects professionalism and responsiveness.
Parts, logs, and documentation are organized and current.
You independently manage your field schedule effectively.
Opportunities to improve workflows or customer satisfaction are identified and shared regularly.
Qualifications
Strong communication skills (in person, email, and phone).
Highly organized with strong attention to detail.
Ability to work independently and manage a rotating field schedule.
Comfortable working inside industrial/manufacturing environments.
Ability to perform light physical tasks involved in handling parts.
Experience with ERP software is a plus (training provided).
Valid driver's license and clean driving record.
Experience in industrial, repair, operations, logistics, or customer-facing roles preferred.
Compensation & Benefits
Base salary: $55,000-$60,000
+ Monthly Sales bonus incentive
Car & phone stipend provided
Standard AH Group employee benefits
Requirements- Standard Company background check, customer facilitated background check, and pre-employment screening.
Outside Sales Representative
Representative job in Salt Lake City, UT
CMA is hiring a sales representative based in or around the SLC area.
We are looking for sales driven individuals for a road sales position for our Utah/S ID territory and a true desire to work with a winning company and team of sales professionals. This is a great entry level position to start in B2B sales!
Candidates will be expected to:
Increase existing door sales
Be highly self-driven and motivated - no micro management
Aggressively and creatively search, find and open new retail business opportunities
Omni Channel selling by writing orders each and every week while being OUT ON THE ROAD
Establish and maintain strong retailer and vendor relationships
Unlimited financial growth potential based on personal performance
Several compensation packages available
THIS JOB IS NOT RIGHT FOR EVERYONE; if you feel you can meet these requirements and want to join a great industry, please submit your CONFIDENTIAL resume to us at ************************** .
Customer Service Representative
Representative job in South Jordan, UT
Local candidates only!
MOR2JP00017185
Job Title: Customer Service Agent
Pay Rate: 19.17/hr.
Shift Type: General Day Shift
Duration: 12 months Contract
Qualifications Required:
Excellent customer service/ Call center experience.
High school diploma or GED.
Responsibilities Include:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer for better understanding of the situation
Being empathetic to the customer's situation and focus on first call resolution.
Producing accurate, detailed documentation at the client, problem and incident level Resolving conflict.
Under general oversight, provides after hours and weekend support as needed.
Supports in Online banking and mobile app.
Customer Support Representative
Representative job in West Jordan, UT
Since creating our first quilting frame, The Grace Company has been dedicated to connecting people with their passions through innovative solutions. We are a company focused on enriching lives, and we find joy in seeing our customers' crafts enrich the lives of others. Our goal is to make quilting and crafting more accessible to a wider community. From product design to customer service, we are committed to providing the best possible experience.
Position Overview:
Are you a problem-solver with a passion for helping people? As a Customer Support Representative, you will be the friendly and knowledgeable voice of The Grace Company. You'll be responsible for responding to inbound calls from our valued customers, providing support for our range of products, including quilting frames, machines, software, and accessories. This role is perfect for someone with a technical aptitude who enjoys troubleshooting and is comfortable learning new software applications.
What You'll Do:
Professionally handle inbound customer calls with a polite and clear communication style.
Become a product expert by gaining a deep understanding of our quilting frames, machines, and software.
Utilize your troubleshooting skills to diagnose and resolve customer issues effectively.
Clearly communicate technical solutions to customers with varying levels of technical expertise.
Document customer interactions and solutions accurately.
What You'll Bring:
A minimum of one year of experience in a customer service role.
Excellent verbal and written communication skills.
Strong troubleshooting and problem-solving abilities.
Proficiency with Microsoft products.
A comfort and willingness to learn new software applications.
A positive attitude and a commitment to providing exceptional customer service.
Why You'll Love Working Here:
Great Work Environment: Join a friendly and supportive team.
Competitive Pay: Starting at $18.00 per hour.
Time Off: We offer paid holidays and vacation after a minimal employment period, plus a personal-time accrual program.
Convenient Location: Our office is conveniently located on Redwood Road in West Jordan.
Customer Success Rep C
Representative job in Draper, UT
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
• Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
• Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
• Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
• Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
• Proactively identify potential issues and resolve them before escalation.
Communication and Support
• Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
• Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
• Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
• Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
• Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
• Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
• Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
• Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
• Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
• Proactively share customer feedback and insights with the team to improve overall service quality.
• Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to guide, motivate, and develop team members.
• Expertise in managing and resolving disputes effectively.
• Flexible and creative problem-solving skills and a proactive, customer-focused mindset
• Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
• Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
• Comfort in presenting ideas and solutions to management and stakeholders.
• Exceptional active listening skills and the ability to empathize with customers.
• Time management and multitasking skills to handle multiple requests efficiently.
• Build trust and rapport with both customers and internal teams.
• Positive, solution-focused attitude with a commitment to accountability and self-improvement.
• Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
• Associate degree or equivalent experience.
• Minimum of 5 years of relevant customer service experience required.
• Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
• Prolonged periods of sitting while working on a computer.
• Occasional standing, bending, and other physical activities to support office or service-related tasks.
• Repetitive hand movements associated with data entry and computer work.
• Ability to lift and move up to 45 lbs. without assistance.
Working Environment
• Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
• Minimal travel may be required for training or customer support activities
Auto-ApplySales Development Representative
Representative job in Lehi, UT
At Neighbor, our vision is to bring communities together by solving our neighbors' biggest challenges. We're building the largest hyperlocal marketplace the world has seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50 states and we're just getting started! To learn more, here is what one of our investors wrote after leading Neighbor's Series A.
We're looking for a top Sales Development Representative to help lead our expansion strategy. This role will consist of qualifying both outbound and inbound leads from small to mid market size companies, scheduling product demonstrations, then closing and onboarding prospective clients.
This role is critical to the business and you will have the opportunity to work cross-functionally to achieve an excellent customer experience while having a direct impact on our revenue and growth.Primary Responsibilities:
Master the ability to evangelize the Neighbor story for all types of small businesses and commercial real estate owners
Build a strong sales pipeline through targeted, effective calling of cold leads
Respond to warm leads that come through the pipeline in an efficient manner and adhere to a consistent follow-up process
Prospect and research to identify new sales opportunities
Perform industry research and analysis to identify sales opportunities
Ensure successful follow-through of sales cycle by maintaining accurate activity and lead qualification information in CRM
Collaborate cross-functionally to ensure your client's highest possible success
Qualifications:
Thrive in a dynamic, fast-paced environment, and are willing to wear multiple hats across a small team
Exceptional at staying organized and being able to prioritize
Willingness to speak up and suggest process improvements
You are at your best when under pressure and hit deadlines
Strong communication skills, both written and verbal
You are hardworking and go the extra mile to achieve goals
Ability to empathize with customers
Benefits:
Stock options
Medical, dental, and vision insurance
Generous PTO
11 paid company holidays
401(k) plan
Infant care leave
On-site gym/showers open 24/7
About Neighbor: Neighbor is a marketplace where people with extra space in /around their home connect with people in need of storage. At 50% the cost of traditional self-storage, Neighbor provides affordable storage to renters and the ability for hosts to monetize unused space. Come help us disrupt the $40 Billion Dollar self-storage industry!
This is a unique opportunity to join a fast-growing, VC-backed tech startup. You will be part of a fun, collaborative and inclusive team of innovative, talented, and motivated individuals.
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at ***************. Check out our
careers page
to get to know us better as you think about your next step at Neighbor!
Auto-ApplyCall Center Representative
Representative job in Lehi, UT
Ready to Make an Impact in Healthcare? Join Serenity.
Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach.
No Healthcare Experience? No Problem.
We're not looking for medical backgrounds - we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive - we'll train you on the rest.
The Role: Call Center Representative | Lehi, UT
As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you'll gently guide them toward booking their first appointment-turning leads into lasting patient relationships.
What You'll Be Doing:
Gently guide hesitant patients to book their first appointment with care & empathy
Convert new leads into patients with confident, results-driven follow-up
Schedule, adjust, and cancel appointments with accuracy
Act as a liaison between established patients and their provider
Working with other healthcare professionals to ensure seamless patient care
Provide information about healthcare services, procedures, and policies
Handle patient concerns, complaints, and questions promptly and professionally
Follow protocols for managing patient inquiries and issues
Resolve patient issues, offer solutions, and escalate when needed
Verifying patient information, insurance details, and eligibility
Accurately enter and update patient info in the EMR system
Other duties as assigned
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time.
Requirements
What You Need:
High School Diploma or GED
Proven experience in a high-volume customer service industry
Excellent verbal and written communication
Proficiency with MS Office applications a plus
Basic math skills
Benefits
Why You'll Love Working at Serenity:
Starting at $16.50/hour with growth opportunities to $19.50/hour within six months
Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment)
Luxe-level benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Flexible Shift Hours
Auto-ApplyInbound Sales Representative
Representative job in Orem, UT
Job Description
Do you have a keen eye for detail and a passion for sales? Then this opportunity is for you! Our growing teams are looking for enthusiastic Inbound Sales Representatives to join our growing sales team. This in office role plays a crucial role in managing the flow of hundreds of warm leads from prospective patients interested in dental implant treatment. The Inbound Sales Representative's main goal is to schedule and confirm attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly.
Come Join our amazing team at Nuvia Dental Implants, where we provide dental implants to patients, literally changing their lives. We'd love to show you why our teams love working here!
This Inbound Sales Representative comes with a $50k base annual salary plus commissions, and the opportunity would include eligibility for our full range of benefits and perks that include health, dental, and vision, parental leave, employer contributions to 401K and PTO, holiday pay, and more!
Responsibilities:
Live Company Core Values: Patient Obsessed, MVP Teamwork, Operational Excellence, and Eagerness to Invent
The Inbound Sales Representative's main goal is to schedule and confirm the attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly
Handle a high volume of inbound lead forms daily, ensuring timely follow-up to generate productive conversations with prospective patients
Use persuasive, motivational skills to inspire patients to take the next step toward their dental health journey
Manage multiple tasks simultaneously, such as lead tracking, scheduling, and follow-up, while ensuring excellent time management
Be a self-starter who is highly motivated to meet scheduling goals and productivity benchmarks
Prioritize the patient's experience and ensure clear communication, empathy, and a helpful attitude throughout the process
Qualifications:
Prior direct B2C sales experience preferred. Specifically door to door experience, phone sales, and/or In-person direct sales experience
Basic tech literacy is required, and experience working with CRM systems is a plus
Excellent written and verbal communication skills
High confidence in yourself and Nuvia's services
Proactive self-starter with the ability to work independently.
Integrity and dedication to providing the best patient experience
40 hours a week. Monday - Friday with potential/optional Saturdays
In-Office from 8 am to 5 pm in all time-zones; hours may need to be flexible at times
Call Center Representative
Representative job in Lindon, UT
Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career!
Why You'll Love Working with Us:
Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week).
401K Plan: Secure your financial future.
Paid Time Off: Achieve work-life balance with PTO.
Paid Holidays: Enjoy paid holidays throughout the year.
Monthly Performance Bonuses: Rewarding your dedication and success.
Compensation:
$15-$18 per hour
About the Role:
Platinum Dental is seeking part-time Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.
Why Join Platinum Dental?
Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team.
At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience.
Ready to Join Our Team?
If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here.
Apply Now!
Requirements
Key Responsibilities:
Appointment Scheduling: Contact and schedule appointments for our patients.
Customer Support: Answer incoming calls and assist patients with their concerns.
Efficient Navigation: Navigate through multiple computer programs simultaneously.
Skills and Qualifications:
Computer Proficiency: Strong foundation in computer navigation skills.
Communication Skills: Excellent verbal and written communication skills.
Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline.
Telephone Etiquette: Good telephone etiquette and exceptional customer service skills.
Organizational Skills: Exceptional organizational skills.
Bilingual: Spanish preferred but not required.
Salary Description $15-$18 per hour
Service Center Representative
Representative job in Provo, UT
Identify and resolve the member needs while providing outstanding member service over the phone. This position requires cross selling credit union products and services that fit the member's needs.
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Actively and enthusiastically cross sells credit union products and services.
b. Performs account maintenance and account changes as needed.
c. Processes a variety of electronic funds transfers such as ACH, Wires, and Card Payments.
d. Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
e. Provides necessary tools for account use such as check orders, debit cards, credit cards, and access to online banking.
f. Answers questions and solves problems for members by listening to concerns, collecting data, securing answers and reporting results to the inquiring party.
g. Completes the account opening process as well as the account closure process.
h. Identifies and resolves the member's needs while providing outstanding member service over the phone.
i. Prevents fraud through proper member verification.
j. Provides account services to members by receiving deposits and loan payments, issuing withdrawals, performing monetary transfers, and selling cashier's checks.
k. Performs card maintenance and research through the Visa system.
l. Processes member disputes.
m. Stays current and complies with all UCCU policies/procedures including security protocol by participating in the employee certification program.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union products and services.
c. Maintains and projects the Credit Union's professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and management.
a. Completes required paperwork and records accurately and promptly.
d. Attends meetings and trainings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross sells Credit Union products and services.
b. Ensures that work area is clean, secure, and well maintained.
c. Exudes caring and professional attitude in all interactions with members, prospective members and coworkers.
PERFORMANCE MEASUREMENTS
1. Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with members. Member problems or questions are courteously and promptly resolved.
3. Good working relationships and coordination exist with area personnel and Management. Appropriate assistance is provided to area staff as needed.
4. Required reports and documentation are accurate, complete, and timely.
5. The Credit Union's professional reputation is maintained and conveyed.
6. Works a regular and predictable schedule.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE: Thorough knowledge of teller functions and credit union products, services, and policies.
Understanding of member bookkeeping procedures.
EXPERIENCE REQUIRED: Previous related experience is helpful.
SKILLS/ABILITIES: Excellent communication and public relations skills.
Professional appearance, dress, and attitude.
Ability to operate related computer applications and business equipment including 10-key and telephone.
Solid math and bookkeeping abilities.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY: Ability to perform very simple algebra.
LANGUAGE ABILITY: Ability to read a variety of books, magazines, instruction manuals, atlases, and
encyclopedias.
Ability to prepare memos, reports, and essays using proper punctuation, spelling and
grammar.
Ability to communicate distinctly with appropriate pauses emphasis; correct punctuation (or
sign equivalent), and variation in word order; using present, perfect, and future tenses.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Summer Sales Representative
Representative job in Provo, UT
Employment Type: 1099 Independent Contractor | Seasonal (Summer)
About Hawx Services
Founded in 2013, Hawx Services is backed by venture capital and one of the fastest-growing home services companies in the U.S., serving tens of thousands of homes with cutting edge technology, top-tier products and industry-leading technology. Our mission is simple: protect the people and places our customers love. At Hawx, we believe in creating opportunities for growth, rewarding performance, and building teams that thrive together.
Role Overview
Were seeking motivated, resilient, and energetic Summer Sales Representatives to join our seasonal direct to home sales team. As a 1099 contractor, youll have the opportunity to build your income through commission-based earnings while gaining valuable sales experience in a fast-paced, competitive environment. This is an excellent opportunity for college students, recent graduates, or anyone looking to maximize their summer earnings.
Requirements:
What Youll Do
Engage homeowners directly at their homes and close deals on contractual pest-control services.
Confidently engage and persuade potential customers while overcoming objections.
Manage your time in the field to maximize opportunities and results.
Represent Hawx with integrity, professionalism, and energy.
Receive coaching and training to continuously improve your sales approach.
Track goals and performance while contributing to a supportive team culture.
Essential Skills Were Looking For
Student-Focused This role is a great fit for college students and recent graduates looking for summer experience, but we also welcome applicants from all backgrounds who are motivated to succeed.
Were hiring individuals who are:
Resilient & Competitive You handle rejection and stay motivated through challenges.
Outgoing & Energetic You thrive in face-to-face conversations.
Persuasive Communicators You can actively listen and close deals.
Adaptable & Self-Motivated You stay focused and productive without supervision.
Reliable & Flexible You have consistent transportation and availability on evenings/weekends.
Coachable & Growth-Minded You take feedback well and look for ways to improve.
Requirements and Expectations
Must be 18 years or older.
Ability to walk outdoors for extended periods in various weather conditions.
Seasonal role for 2026 (typically MayAugust).
Willingness to relocate to the selling market.
Reliable personal transportation to get to the selling region.
Comfort with commission-only pay (earnings tied directly to performance).
Professional appearance and strong interpersonal skills.
Compensation and Benefits
Commission-only pay with high earning potential
Top reps can earn significant summer income.
Average first year sales interns earn $24,840.00 over the course of the summer.
Top 100 earners will make $193,000.00 over the course of the summer.
$2,500.00 scholarship for full time university students.
Sales training and mentorship provided.
Fully furnished, move in ready housing provided.
Opportunity for career growth within Hawx for top performers.
Compensation details: 75000-150000 Yearly Salary
PI3f93f84d1209-31181-38660246
Entry Level Representative(Recent Grads needed)
Representative job in South Jordan, UT
Job Title: Customer Support Representative
Pay Rate: $21.99/hour (W2)
Schedule
Start remotely with 4-5 weeks of training, then transition to full in-office work for hands-on experience and team collaboration. After 6 months, enjoy a hybrid schedule (3 days in-office, 2 days remote).
Responsibilities:
Handle a high volume of inbound calls.
Assist clients with Cash Management products, online/mobile access, and general inquiries.
Deliver top-tier customer service while meeting performance metrics.
Learn and adapt quickly to new tools and processes.
Work collaboratively with teammates to ensure client satisfaction.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Customer Support Representative
Representative job in West Jordan, UT
Job Description
Since creating our first quilting frame, The Grace Company has been dedicated to connecting people with their passions through innovative solutions. We are a company focused on enriching lives, and we find joy in seeing our customers' crafts enrich the lives of others. Our goal is to make quilting and crafting more accessible to a wider community. From product design to customer service, we are committed to providing the best possible experience.
Position Overview:
Are you a problem-solver with a passion for helping people? As a Customer Support Representative, you will be the friendly and knowledgeable voice of The Grace Company. You'll be responsible for responding to inbound calls from our valued customers, providing support for our range of products, including quilting frames, machines, software, and accessories. This role is perfect for someone with a technical aptitude who enjoys troubleshooting and is comfortable learning new software applications.
What You'll Do:
Professionally handle inbound customer calls with a polite and clear communication style.
Become a product expert by gaining a deep understanding of our quilting frames, machines, and software.
Utilize your troubleshooting skills to diagnose and resolve customer issues effectively.
Clearly communicate technical solutions to customers with varying levels of technical expertise.
Document customer interactions and solutions accurately.
What You'll Bring:
A minimum of one year of experience in a customer service role.
Excellent verbal and written communication skills.
Strong troubleshooting and problem-solving abilities.
Proficiency with Microsoft products.
A comfort and willingness to learn new software applications.
A positive attitude and a commitment to providing exceptional customer service.
Why You'll Love Working Here:
Great Work Environment: Join a friendly and supportive team.
Competitive Pay: Starting at $18.00 per hour.
Time Off: We offer paid holidays and vacation after a minimal employment period, plus a personal-time accrual program.
Convenient Location: Our office is conveniently located on Redwood Road in West Jordan.
Job Posted by ApplicantPro
Customer Success Rep C
Representative job in Draper, UT
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
* Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
* Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
* Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
* Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
* Proactively identify potential issues and resolve them before escalation.
Communication and Support
* Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
* Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
* Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
* Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
* Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
* Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
* Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
* Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
* Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
* Proactively share customer feedback and insights with the team to improve overall service quality.
* Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
* Proficient in Microsoft Office applications (Word, Excel, Outlook).
* Ability to guide, motivate, and develop team members.
* Expertise in managing and resolving disputes effectively.
* Flexible and creative problem-solving skills and a proactive, customer-focused mindset
* Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
* Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
* Comfort in presenting ideas and solutions to management and stakeholders.
* Exceptional active listening skills and the ability to empathize with customers.
* Time management and multitasking skills to handle multiple requests efficiently.
* Build trust and rapport with both customers and internal teams.
* Positive, solution-focused attitude with a commitment to accountability and self-improvement.
* Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
* Associate degree or equivalent experience.
* Minimum of 5 years of relevant customer service experience required.
* Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
* Prolonged periods of sitting while working on a computer.
* Occasional standing, bending, and other physical activities to support office or service-related tasks.
* Repetitive hand movements associated with data entry and computer work.
* Ability to lift and move up to 45 lbs. without assistance.
Working Environment
* Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
* Minimal travel may be required for training or customer support activities
Sales Development Representative
Representative job in Lehi, UT
At Neighbor, our vision is to bring communities together by solving our neighbors' biggest challenges. We're building the largest hyperlocal marketplace the world has seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50 states and we're just getting started! To learn more, here is what one of our investors wrote after leading Neighbor's Series A.
We're looking for a top Sales Development Representative to help lead our expansion strategy. This role will consist of qualifying both outbound and inbound leads from small to mid market size companies, scheduling product demonstrations, then closing and onboarding prospective clients.
This role is critical to the business and you will have the opportunity to work cross-functionally to achieve an excellent customer experience while having a direct impact on our revenue and growth.
Primary Responsibilities:
* Master the ability to evangelize the Neighbor story for all types of small businesses and commercial real estate owners
* Build a strong sales pipeline through targeted, effective calling of cold leads
* Respond to warm leads that come through the pipeline in an efficient manner and adhere to a consistent follow-up process
* Prospect and research to identify new sales opportunities
* Perform industry research and analysis to identify sales opportunities
* Ensure successful follow-through of sales cycle by maintaining accurate activity and lead qualification information in CRM
* Collaborate cross-functionally to ensure your client's highest possible success
Qualifications:
* Thrive in a dynamic, fast-paced environment, and are willing to wear multiple hats across a small team
* Exceptional at staying organized and being able to prioritize
* Willingness to speak up and suggest process improvements
* You are at your best when under pressure and hit deadlines
* Strong communication skills, both written and verbal
* You are hardworking and go the extra mile to achieve goals
* Ability to empathize with customers
Benefits:
* Stock options
* Medical, dental, and vision insurance
* Generous PTO
* 11 paid company holidays
* 401(k) plan
* Infant care leave
* On-site gym/showers open 24/7
About Neighbor:
Neighbor is a marketplace where people with extra space in /around their home connect with people in need of storage. At 50% the cost of traditional self-storage, Neighbor provides affordable storage to renters and the ability for hosts to monetize unused space. Come help us disrupt the $40 Billion Dollar self-storage industry!
This is a unique opportunity to join a fast-growing, VC-backed tech startup. You will be part of a fun, collaborative and inclusive team of innovative, talented, and motivated individuals.
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at [email protected]. Check out our careers page to get to know us better as you think about your next step at Neighbor!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Call Center Representative
Representative job in Provo, UT
Ready to Make an Impact in Healthcare? Join Serenity.
Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach.
No Healthcare Experience? No Problem.
We're not looking for medical backgrounds - we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive - we'll train you on the rest.
The Role: Call Center Representative | Provo, UT
As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you'll gently guide them toward booking their first appointment-turning leads into lasting patient relationships.
What You'll Be Doing:
Gently guide hesitant patients to book their first appointment with care & empathy
Convert new leads into patients with confident, results-driven follow-up
Schedule, adjust, and cancel appointments with accuracy
Act as a liaison between established patients and their provider
Working with other healthcare professionals to ensure seamless patient care
Provide information about healthcare services, procedures, and policies
Handle patient concerns, complaints, and questions promptly and professionally
Follow protocols for managing patient inquiries and issues
Resolve patient issues, offer solutions, and escalate when needed
Verifying patient information, insurance details, and eligibility
Accurately enter and update patient info in the EMR system
Other duties as assigned
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time.
Requirements
What You Need:
High School Diploma or GED
Proven experience in a high-volume customer service industry
Excellent verbal and written communication
Proficiency with MS Office applications a plus
Basic math skills
Benefits
Why You'll Love Working at Serenity:
Starting at $16.50/hour with growth opportunities to $19.50/hour within six months
Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment)
Luxe-level benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Flexible Shift Hours
Auto-ApplyCall Center Representative
Representative job in Lindon, UT
Job DescriptionDescription:
Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career!
Why You'll Love Working with Us:
Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week).
401K Plan: Secure your financial future.
Paid Time Off: Achieve work-life balance with PTO.
Paid Holidays: Enjoy paid holidays throughout the year.
Monthly Performance Bonuses: Rewarding your dedication and success.
Compensation:
$15-$18 per hour
About the Role:
Platinum Dental is seeking part-time Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.
Why Join Platinum Dental?
Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team.
At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience.
Ready to Join Our Team?
If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here.
Apply Now!
Requirements:
Key Responsibilities:
Appointment Scheduling: Contact and schedule appointments for our patients.
Customer Support: Answer incoming calls and assist patients with their concerns.
Efficient Navigation: Navigate through multiple computer programs simultaneously.
Skills and Qualifications:
Computer Proficiency: Strong foundation in computer navigation skills.
Communication Skills: Excellent verbal and written communication skills.
Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline.
Telephone Etiquette: Good telephone etiquette and exceptional customer service skills.
Organizational Skills: Exceptional organizational skills.
Bilingual: Spanish preferred but not required.