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  • Customer Service Representative

    LHH 4.3company rating

    Representative job in Sacramento, CA

    Customer Service Specialist Sacramento, CA (onsite) $20-22/hr Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today! Key Responsibilities Handle 30-50 calls per day in a timely and professional manner. Provide inbound telephone coverage and answer general product/service questions. Place outbound calls for scheduling, follow-ups, and lead generation. Accurately enter and update customer data in the system. Research and resolve service requests, warranty issues, and complaints. Promote company products/services and qualify leads. Maintain compliance with company policies and safety standards. Qualifications Education: High school diploma or equivalent required. Experience: Minimum 1 year of customer service experience; call center experience preferred. Strong communication and interpersonal skills. Computer proficiency with accurate data entry abilities. Ability to work in a fast-paced, results-driven environment. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!
    $20-22 hourly 3d ago
  • Sales Representative

    True North Recruiters 4.4company rating

    Representative job in Sacramento, CA

    Job DescriptionWe are hiring EXPERIENCED & ENTRY LEVEL applicants! Taubman Financial is a company with a proven process you can leverage to earn both time and money. You can grow your income and advance your career. All at your own pace based off your results, no politics just results. Use your skills to help people, have fun, and make a great income within a balanced schedule. We stay ahead of the innovations necessary to continue to be a relevant resource to our clients. We have industry leading tools and technology that allow us to serve our clients remotely so they can get Life Insurance, Critical Illness, Annuities, Mortgage Protection, Debt Free Life and much, much more Responsibilities Contact potential clients and create rapport by utilizing our lead system, generating referrals, networking, etc. Collect information from clients on their risk profiles to offer them proper solutions Identify and meet their needs with a simple, proven process Deliver client-focused, comprehensive, budget conscious solutions Create long-lasting relationships Retain continuous awareness of transactions, sales and terms and keep relative records Check insurance claims to solidify trust and safeguard reputation Frequently replenish job-specific knowledge and apply it in the field Do you have what it takes to be a part of our winning team? Send in your resume and schedule an initial interview, one of our hiring managers will contact you within 24 hours. Commission only. RequirementsRequirements Ability to connect with a wide variety of people Excellent skills in communication and presentation Ability to work with computers Hunger - High work ethic Humility - Coach-ability Integrity - Character Goal-oriented State licensed or the ability to obtain a license
    $59k-110k yearly est. 3d ago
  • Sales and Customer Service Representative

    Solstice 4.2company rating

    Representative job in Arden-Arcade, CA

    Join Our Team as a Sales and Customer Service Representative! Solstice Marketing, inc is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to expand throughout the territory while simultaneously cultivating the next generation of leaders within our field. Solstice Marketing, inc is seeking a passionate and ambitious Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients. What does a typical day look like for our Sales and Customer Service Representative? Let's break it down: Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Sales and Customer Service Representative: High School Diploma Previous customer service, account management, or relevant sales experience is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Customer Sales Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and who desire to grow in their career and professional portfolio. This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Sales and Customer Service Representative role is for you!
    $31k-39k yearly est. Auto-Apply 57d ago
  • Customer Success Representative II

    Plunge

    Representative job in Roseville, CA

    Department: Customer Service & Experience Position Type: Full-Time, Non-Exempt Plunge is a rapidly growing health and wellness brand focused on delivering innovative cold plunges and saunas that help people feel their best and “find their edge.” We design and manufacture our products with a focus on quality, reliability, and an exceptional customer experience, supporting both residential and commercial customers around the world. Role Overview The Customer Success Representative II is an experienced, senior-level member of the Customer Service & Experience team. This role is one level above the Customer Success Representative I and is expected to handle more complex customer situations, lead by example on quality and ownership, and serve as a go-to resource for peers. You will manage escalated tickets, advanced troubleshooting, and sensitive customer situations while maintaining a world-class experience. You'll also contribute to improving our processes, documentation, and feedback loops to make things better for customers and the team. Key Responsibilities Advanced Customer Interaction & Support Provide prompt, accurate, and empathetic support via phone, email, chat, and occasionally in person. Take ownership of complex and high-impact customer inquiries, ensuring clear expectations, regular updates, and complete resolution. Model best-in-class communication, tone, and professionalism for the broader CS team. Complex Issue Resolution & Escalations Investigate and resolve escalated complaints, technical issues, and unique use cases that go beyond standard scripts or macros. Partner closely with Technical Support, Manufacturing, Logistics, and other teams to drive root cause resolutions. Use sound judgment in applying warranty policies, goodwill gestures, and exception handling while balancing customer satisfaction and business needs. Serve as an escalation point for Customer Success Representative I team members when cases require deeper experience or additional judgment. Product & Service Expertise Maintain an in-depth understanding of Plunge products (cold plunges, saunas, accessories), including configuration, installation, and common failure modes. Stay current on product updates, new releases, policies, and process changes. Contribute to creating and updating internal and external documentation (troubleshooting guides, FAQs, macros, and templates) for recurring customer inquiries. Customer Feedback & Continuous Improvement Capture and clearly document customer feedback and recurring pain points; identify trends and share them with the Director of CS and cross-functional partners. Recommend improvements to policies, workflows, and tools to reduce future issues and improve the customer journey. Participate in and occasionally lead small projects or pilots aimed at improving support quality, speed, or efficiency. Quality, Coaching & Team Support Consistently meet or exceed KPIs (CSAT, response time, resolution time, quality scores, documentation accuracy). Help informally coach or support newer team members by answering questions, reviewing complex cases, and sharing best practices (no formal people-management responsibilities). Participate in QA reviews, calibration sessions, and training to help elevate overall team performance. Our Ideal Candidate 2-4+ years of experience in customer success, customer support, or a closely related role, ideally supporting physical products or hardware. Demonstrated success handling complex, escalated, or high-stakes customer situations. Excellent written and verbal communication skills; able to simplify complex topics and keep customers informed. Strong problem-solving skills and attention to detail-able to dig into the “why” behind issues, not just treat symptoms. Comfort using CRM/ticketing tools and working with multiple systems at once. Ability to collaborate effectively across departments (Technical Support, Engineering, Operations, Logistics, etc.). Takes ownership and follows through until issues are fully resolved. Calm, composed, and solutions-oriented in the face of frustrated or upset customers. Thrives in a fast-paced, evolving startup environment with changing priorities. Willingness to work a flexible schedule (including weekends/holidays) based on customer and team needs. Benefits, Perks & Time Off Comprehensive health insurance: medical, dental, and vision (shared cost). Life/AD&D, Short-Term Disability (STD), and Long-Term Disability (LTD). Additional voluntary plans for employee and dependents. 401(k) plan with 3% match after 6 months. Monthly: 1 free float at Capitol Floats (Sacramento or Auburn). Health reimbursement for gym, supplements, or other health-related expenses. “Get Paid to Plunge” bonus program. Quarterly catered lunches with raffle prizes. Educational reimbursement up to $700/year.
    $39k-63k yearly est. Auto-Apply 21d ago
  • Field Execution Representative-Interim

    Monster 4.7company rating

    Representative job in Modesto, CA

    Energy: Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A Day in the Life: As a Field Execution Representative at Monster Energy, you'll unleash your passion and drive to conquer sales distribution goals. You'll use your dynamic energy to expand our presence in retail outlets and boosting points of interruption. You'll also ensure that every executional element in our company/distributor commercial plans is flawlessly executed, making our brand stand out. With your enthusiasm for merchandising and eye for detail, you will invigorate product displays in cold vaults and coolers, creating eye-catching arrangements that capture attention. Your contribution will be vital in driving our brand's success and making a lasting impact in the market. The Impact You'll Make: Route level relationships with store managers on their specific route Merchandising product in the cold vault and in coolers Expanding cold space in all accounts where applicable Management and placement of point of sale (POS) materials both in and outside of accounts Responsibly care for program materials and assets of company Punctuality, adherence to shift schedule demanded. Maintain the brand appearance and wear proper attire. Ensure professionalism, exceptional communication, and proactive interactions with customers and internal team members Who You Are: Prefer a bachelor's degree in the field of --Business, Marketing, or related field of study Experience Desired: Minimum 1 year of experience in sales Additional Experience Desired: Minimum 1 year of experience in customer facing role Preferred Certifications: Must have a clean driving record. Must be 21 years of age or older Monster Energy provides a competitive total Compensation. This Position has a range of $19-$26/ hourly. The actual pay may vary depending on your skills, qualifications, experience, and work location. This is an interim position.
    $19-26 hourly 52d ago
  • Customer Service Representative and Sales Associate

    Brandsource

    Representative job in Jackson, CA

    Job SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Selling Appliance and accessories to customers Qualifications: Minimum two years office experience Appliance sales experience (recommended) Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Compensation: $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $15 hourly Auto-Apply 60d+ ago
  • CareMore Sales Extender

    Mindlance 4.6company rating

    Representative job in Modesto, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender located in Eagen MN with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 1234 McHenry Ave., Modesto CA 95350 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $ 16.95/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE : Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
    $17 hourly 12h ago
  • Custom Home Sales Representative

    ADT Security Services, Inc. 4.9company rating

    Representative job in Concord, CA

    JobID: 3018375 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation? Then today is a good day to become an ADT Solutions Advisor. Our Custom Home Services has created a unique home security experience for high-net-worth clients and their homes. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us Interested in being a part of the growth? Keep reading. So, who's right for the job? A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers. Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart custom home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. Do you… Get satisfaction from helping people? Have a knack for problem solving? Enjoy finding solutions to make people's lives easier? Want to help protect what they value most, their loved ones, pets and prized possessions? Enjoy closing sales and helping customers find the best solutions that fit their needs? Have a curiosity for the newest tech? Adapt quickly to competitive and customer needs? Prioritize your time well? Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals. What's in it for you: Unlimited earning potential with uncapped commissions (our top performers earn $150K+!) Training wage of up to $4,000 over the first 8 weeks of employment Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement Paid Time Off Mileage compensation Career growth opportunities Ability to work flexible hours to accommodate our customers' needs Still not convinced? Check out videos of our professionals who make it part of their life's mission: ADT professionals Check out more about life at ADT here. Read more about ADT + Google here. Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $36k-48k yearly est. Auto-Apply 40d ago
  • Call Center Representative

    Luxury Bath Technologies

    Representative job in Lodi, CA

    Job Description Call Center Representative Rose Remodeling is a home remodeling company serving the Sacramento, North Bay, and San Joaquin, CA areas. With decades of experience, the company delivers high-quality remodeling services completed by skilled professionals. Rose Remodeling takes pride in transforming spaces, combining craftsmanship with a client-focused approach. The team is dedicated to turning customers' home renovation visions into reality with efficiency and attention to detail. Role Description This is a part-time and full-time, on-site role for a Call Center Representative located in Elk Grove, CA. In this position, you will handle inbound and outbound customer calls, address inquiries, and provide information about the company's services. Key responsibilities include resolving customer issues, delivering excellent customer service, accurately recording interactions, and coordinating with other departments as needed to ensure customer satisfaction. Qualifications Strong customer service, customer satisfaction, and customer support skills Excellent interpersonal skills and the ability to build rapport with customers Proficiency in computer literacy, including familiarity with basic office software and customer management tools Outstanding verbal and written communication abilities Reliable, detail-oriented, and able to work in a fast-paced environment Previous experience in a call center or customer service role is a plus must have call center experience 2+ Years. Pay is $19.00-$20.00 DOE plus generous commission structure. Powered by JazzHR od3r3sBMvK
    $19-20 hourly 3d ago
  • Call center/Showroom representative

    Bath Concepts Independent Dealers

    Representative job in Concord, CA

    Job Description Schicker Luxury Bath provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath. Responsibilities: Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform Provide assistance to customers entering the showroom Provide support in office administration and customer service Requirements: 2-3 years of call center and/or customer service experience Excellent written and verbal communication skills Proficient with MS Office Word, Excel and Outlook Excellent time-management and organizational skills Familiarity with CRM systems Friendly, enthusiastic, and customer-service oriented Being able to work Saturdays Self-motivated and strong work ethic Language: English ( fluent in Spanish is a plus) High school diploma or GED required Schedule: Day shift Monday-Friday Alternate Saturdays Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required. Reliably commute or planning to relocate before starting work (required). Pay: $20-$30 per hour plus bonus structure Please, email your resume to *************************** or ************************** Powered by JazzHR QeZJSOrV3S
    $20-30 hourly Easy Apply 21d ago
  • Entry Level Sales Customer Representative

    Vanguard Nexus

    Representative job in Davis, CA

    Reimagine Your Lifestyle, Build a Career with Freedom and Purpose! Ready for a career that rewards your drive and gives you real work-life balance? We offer a 3-4 day schedule, unlimited earning potential, and all-expenses-paid travel incentives, all while working primarily from home. We're seeking Sales Customer Representatives who want flexibility, independence, and impact. What You'll Do Work with warm, pre-qualified leads, no cold calls. Conduct financial assessments and present tailored solutions in Life Insurance, IUL, and Annuities. Meet clients via Zoom, phone, or locally to guide them through clear, confident decisions. Build strong relationships and stay organized using advanced CRM tools. Why You'll Love It Unlimited commissions. your income matches your effort. 3-4 day workweek with remote flexibility. All-paid travel incentives for top performers. Training and mentorship to help you succeed fast. Supportive, growth-minded team culture. Benefit options available, including life insurance and healthcare. Who You Are Professional communicator and relationship builder. Self-motivated and results-driven. Passionate about helping others achieve financial confidence. Local candidate open to occasional in-person client meetings. Additional Details This is a commission-based 1099 position offering the freedom of self-employment with the backing of an established organization. Your success determines your earnings and there's no limit to how far you can go.
    $38k-54k yearly est. Auto-Apply 1d ago
  • Customer Sales & Service Representative (CSSR) - Insurance Agency (Woodland, CA)

    Denise Ibsen-Farmers Insurance Agency

    Representative job in Woodland, CA

    Job Description Are you looking for a career not just another job? Do you want to be part of a growing industry where you can build long-term success, develop new skills, and make a real impact on clients lives? If so, the Denise Ibsen Farmers Insurance Agency is looking for you to join our team in Woodland, CA as a Customer Sales & Service Representative (CSSR)! About the Role This is primarily a customer service and support position, focused on helping clients understand their coverage, handle policy changes, and provide excellent service. While sales is an important part of the role, its not your main focus. You'll occasionally identify opportunities to recommend additional coverage or products that genuinely benefit the client but your day-to-day work will center on building relationships, solving problems, and delivering outstanding client care. Were looking for motivated professionals who enjoy helping others, want to learn new skills, and are eager to grow within a supportive, high-performing team. What You'll Gain Hands-on experience in both customer service and insurance fundamentals Training and development opportunities to help you succeed and advance A positive, team-oriented environment that encourages learning and growth A meaningful career where you can make a real difference in peoples lives If you're ready to expand your knowledge and build a rewarding career, this is the opportunity for you! Why Join Us? Health, dental, vision, and retirement benefits. A supportive, fun, and competitive work environment. Opportunities for career growth and development within the insurance industry. Be part of a team that values professionalism, integrity, and long-term success. How to Apply: Submit your resume. Complete the personality profile, problem-solving assessment, and short-answer responses (instructions provided after resume submission). Schedule your phone interview via Calendly (link provided after assessment completion). Call in at the scheduled timewe cant wait to meet you! This is a long-term career opportunity for driven individuals who want to grow in the insurance industry. If thats you, apply now! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Hands on Training Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Provide exceptional customer service while maintaining a positive and professional demeanor. Assist clients with policy changes, coverage additions, and identifying gaps in coverage. Engage in cross-sales and up-sales to help clients maximize their protection. Communicate via phone, email, and text with customers while documenting interactions in our CRM systems (strong typing and computer skills are essential). Build strong client relationships to drive retention and referrals. Work in a team-oriented environment that values growth, competition, professional development and fun. Continuously learn new things about insurance products, sales techniques, and customer service strategies. Requirements Career-focused individuals onlywe are looking for someone who wants to build a future in the insurance industry, not just another job. California Property & Casualty Insurance License (must be obtained within 30 days of hire if not already licensed). California Life, Health & Accident Insurance License (must be obtained within 60 days of hire if not already licensed). Sales Mindset: This is not just a customer service role. You must be comfortable offering and closing sales opportunities. Strong Office & Tech Skills: Prior office experience, strong computer proficiency, and familiarity with Microsoft 365. Professionalism: You must carry yourself professionally in both appearance and communication. Critical Thinking & Problem Solving: Ability to think on your feet, follow processes, and prioritize multiple tasks efficiently. Coachability: Willingness to learn, take feedback, and grow with our agency. Trustworthy & Ethical Behavior: We value honesty and integrity in everything we do. Bilingual (English & Spanish) is a plus but not required.
    $38k-54k yearly est. 22d ago
  • Call Center Representative

    Healthflex Home Health Services

    Representative job in Sacramento, CA

    The role of the Call Center Representative at HealthFlex is pivotal to our organization's engagement with healthcare partners, patients and their families. In this position, you will be the central point of contact for our diverse customer base, offering vital assistance, information, and support regarding our healthcare services. You will engage with customers through multiple communication channels, including phone calls, emails, chat, or in-person interactions. Your primary objective is to ensure a positive customer experience, swiftly address inquiries, and resolve issues in a professional manner. Consequently, your contributions will directly influence the quality of services provided by HealthFlex and help maintain our strong reputation in the market. Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job. Manages a high call volume from various customers including but not limited to; patients, families, and healthcare providers regarding services, scheduling, and general inquiries. Provides general information about HealthFlex's services to potential and existing patients/clients, as well as addressing questions and concerns. Address and resolve patient complaints, issues, or concerns promptly and professionally. Managing HealthFlex's incoming faxes and disseminating them to the correct department. Performs data entry duties in a timely and accurate manner across various systems. Ensures all emails from HealthFlex's after-hour services are handled in a timely and sensitive manner. Flagging any urgent issues with relevant team managers. Collaborates with other members of the HealthFlex team to ensure smooth patient care and communication. Conducts timely follow-up on all customer calls that require additional information. Maintained records of customer interactions, inquiries, and results. Ensures that all relevant information is accurately recorded. Ensuring that all communication, daily practices, interactions comply with HIPAA rules and regulations. Be empathetic and understanding to patients and their families, particularly in challenging ro sensitive situations. Ordering and management of office medical supply inventory, assisting clinicians with bagging supplies, and other office related tasks. Performing general office management duties such as, but not limited to: faxing, photocopying, handling confidential documents. Escalates matters to appropriate leadership team members as appropriate. Schedule: Monday-Friday 9 am to 5 pm, with two weekend day shift a month (Saturday or Sunday) Requirements Experience demonstrating a customer service centric mindset, organizational skills and team collaboration Bachelor's degree in a relevant field such as Health Administration and Business Administration desired Salary Description $22-$25/hr
    $22-25 hourly 60d+ ago
  • Insurance Customer Experience Representative

    Jeff Beck Allstate Agency

    Representative job in Elk Grove, CA

    Job DescriptionThe Customer Experience Representative at Jeff Beck Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Opportunity: Start or continue a career with long term growth potential. Throughout the last year, insurance was considered an essential business and our business did not slow down. Work in a small office environment interacting with our customers and prospects via phone, email, text and in person. Our customers appreciate what we can do for them by providing and servicing their insurance needs. You can be a part of this. Earn a competitive base salary, monthly and annual bonuses, PTO, fully paid health insurance and retirement savings. Ongoing training. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Qualifications: Obtain and maintain a California Personal Lines or Property/Casualty Broker Agent license. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Compensation: $18.00 - $20.00 per hour Becoming an Insurance Professional Insurance Professionals go by many names: Brokers, Agents, Underwriters, Claims Representatives, Adjusters, etc. No matter the name, what they all have in common is a calling to help prepare people for the future. Here at Jeff Beck's Allstate Agency in Elk Grove, CA, we have, for over 17 years, been serving our customers in Elk Grove, Sacramento, the surrounding areas and across the state. We help our customers manage risk by insuring their cars, homes, personal property, motorcycles, boats, small businesses and their family's financial future. As a member of our team you will work with our customers and the insurance companies we represent to provide excellent customer service. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.
    $18-20 hourly Auto-Apply 60d+ ago
  • Sales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS

    Total Quality Logistics, Inc. 4.0company rating

    Representative job in Davis, CA

    Country USA State California City Davis Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED What's in it for you: * $50,000-$55,000 minimum compensation your first year, based on education * Includes base salary, sign-on bonus and housing allowance * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter * Relocation assistance package to help you get settled in Cincinnati Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $50k-55k yearly 51d ago
  • Bilingual Call Center Representative

    Maximus 4.3company rating

    Representative job in Sacramento, CA

    Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50
    $32k-41k yearly est. Easy Apply 5d ago
  • Call Center Representative

    VB

    Representative job in Sacramento, CA

    We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.
    $32k-41k yearly est. 60d+ ago
  • Utilization Management Representative I

    Elevance Health

    Representative job in Walnut Creek, CA

    **Location** : This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. **Hours** : Working hours will be 8:35 AM to 5:05 PM Pacific. Training hours may vary. The **Utilization Management Representative I** is responsible for coordinating cases for precertification and prior authorization review. **How you will make an impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to a Nurse reviewer. + Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. + Responds to telephone and written inquiries from clients, providers and in-house departments. + Conducts clinical screening process. + Authorizes initial set of sessions to provider. + Checks benefits for facility based treatment. + Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. + Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. + Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. + Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. + Performs other duties as assigned. **Minimum Requirements:** + Requires HS diploma or GED and a minimum of 1 year of customer service or call-center experience; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Medical terminology training and experience in medical or insurance field preferred. + For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. + This is a high volume inbound call center - strong time management skills and ability to function in a high volume environment is strongly preferred For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $16.31 to $27.97 Locations: California, Nevada In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._ * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $16.3-28 hourly 60d+ ago
  • Sales & Retention Representative

    Teksystems 4.4company rating

    Representative job in Concord, CA

    Job Opportunity: Inside Sales Representative (Medical Alert Services) Employment Type: Contract-to-Hire (6 months) Schedule: Full-Time | 40 hours/week | Guaranteed consecutive days off Shift Availability: Monday-Friday: 6:00 AM - 6:00 PM & Saturday-Sunday: 8:00 AM - 4:30 PM Role Overview: Join our dynamic Inside Sales Team and make a meaningful impact by helping seniors maintain independence and safety. This role offers exceptional earning potential with warm leads only-no cold calling required. Be part of a company with over 70 years of trusted leadership in the medical alert industry. ️ Key Responsibilities: Sales & Customer Engagement/Customer Service Excellence/Lead & Database Management + Respond to inbound sales inquiries from interested prospects + Contact warm, web-generated leads with high conversion potential + Close sales using proven relationship-building techniques + Take ownership of customer retention and prevent cancellations + Handle inquiries related to service, billing, and account management + Provide empathetic and solutions-oriented support across multiple phone lines + Ensure a seamless and positive customer experience throughout the sales process + Maintain organized records of leads and existing customers + Implement systematic follow-up processes for pending leads + Accurately place and process orders + Track and report on sales metrics and performance indicators Why You'll Love Working Here: Immediate Benefits (During Contract Period): + Warm leads only - no prospecting or cold calling + Comprehensive 3-4 week training program + Guaranteed consecutive days off each week + Team-driven, feedback-rich environment focused on growth Post-Conversion Benefits: + Hybrid work flexibility (3 days office / 2 days home) - based on performance and attendance + Medical, Dental, and Vision coverage + 401K with 50% company match + 6 paid sick days annually + Employee perks program (sports tickets, wellness benefits, etc.) Career Growth Opportunities: + Internal mobility across departments + Ongoing professional development and training + Growing company with expanding opportunities Compensation Structure: During Contract Period: + Hourly Rate: $20.00/hour After Conversion to Full-Time: + Base Pay: $20.00/hour + Monthly Commission: $700 - $2,100 (average $1,800/month) + Total Earning Potential: $27-$34/hour #westpriority25 Job Type & Location This is a Contract to Hire position based out of Concord, CA. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Concord,CA. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $700-2.1k monthly 5d ago
  • Mobile Live Chat Representative

    Prontoux

    Representative job in Dublin, CA

    Job Brief: Prontoux Inc. is located in heart of silicon valley, specialize in catering the need of software solutions, product development and consulting services. We plan for outcomes that inspire your ideas by bringing in know-how, hands-on expertise helping in building the NextGen future as you envision. Working with you and with our breakthrough digital solutions using applied innovation we can make 'ideas' into working 'realities'. We are searching for a mobile live chat representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The mobile live chat representative may handle a high volume of inbound or outbound conversations, or both, and should strive to provide each caller with a great experience. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Responsibilities: Answering or making phone calls to clients in order to learn about and answer their wants, complaints, or other concerns regarding products or services. Making sales or recommendations for products or services that may better suit client needs. Participating in training and other learning opportunities to broaden one's understanding about the firm and role. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Using software, databases, scripts, and tools correctly. Adhering to all company policies and procedures. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Skills Required: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.
    $37k-43k yearly est. 60d+ ago

Learn more about representative jobs

How much does a representative earn in Lodi, CA?

The average representative in Lodi, CA earns between $26,000 and $59,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in Lodi, CA

$39,000
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