Customer Service Representative - On-Site Portland, ME | 544 Deering Ave $20/hour | Full-Time Mon-Fri 10am-6pm | Rotating Sat | No Sundays LoanMax Title Loans is hiring a full-time Customer Service Representative for our Portland location. This is an on-site role with paid training, strong benefits, and growth opportunities.
What You'll Do
Assist customers with loan questions
Manage accounts, payments, and follow-ups
Evaluate vehicles used as collateral
Deliver professional, friendly service
What We Offer
$18/hour
Paid training
Paid vacation + 6 paid holidays
Medical, dental & vision insurance
Voluntary benefits available
Benefits begin on the 91st day
Stable schedule - Never work Sundays
What We're Looking For
Customer service experience
High school diploma
Computer & data entry skills
Positive, dependable, detail-oriented
Apply today to start a career with a trusted, nationwide company.
$18-20 hourly 4d ago
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Patient Care Financial Representative
Springborn Staffing
Representative job in Portland, ME
Love aesthetics, wellness, and providing a top-notch patient experience? We are seeking
two
full-time Patient Care Financial Representatives to join our healthcare client, an established cosmetic and esthetic practice located in Portland, ME.
The Patient Care Financial Representative plays a vital role in ensuring that patient's questions are answered, and the patient checkout process is done with the highest level of customer service and detail. This position is responsible for ensuring that the patient is accurately billed and all discounts are applied appropriately. This position will be responsible for reviewing and reconciling patient accounts and will participate in improving the overall quality and performance of the office by working as a team to implement work flow efficiencies. This position will also provide backup support to the Patient Care Schedulers and will cover the phones and schedule as needed.
These are two immediate full-time temp-to-hire opportunities that will transition to internal positions for the right candidate.
Schedule:
Monday through Friday with rotating Saturday shifts (once per quarter)
Duties:
Ensuring that patient's check out time is a priority
Identifying and resolving billing discrepancies as it relates to the patient experience
Collaborating with team members by sharing knowledge, ideas, identifying concerns, and finding resolutions
Accurately posting charges and discounts, collecting payments, and billing inventory on patient accounts
Participating in marketing events such as open houses and offsite events
Reconciling scheduled appointments and deposits at the end of the day
Maintaining professionalism in all interactions with patients and staff
Ensuring all communication remains HIPPA compliant at all times
Answering phone in a professional and courteous manner and relaying messages in a timely fashion
Must be willing to provide occasional backup support at the client's Falmouth location
Skills:
Must possess strong attention to detail and excellent customer service to each and every patient.
Must have excellent computer skills and good judgment.
Strong initiative to work independently and as a team player.
Excellent interpersonal skills and the ability to remain poised when under pressure.
Previous experience in an administrative healthcare office is highly preferred.
Prior experience with Podium and/or Nextech systems is a plus.
This role offers an opportunity to combine financial expertise with compassionate patient care while supporting the organizational growth of the practice.
$29k-35k yearly est. 4d ago
Construction Management Representative
Project Solutions 4.6
Representative job in Maine
Salary Range: $85,000-$95,000 DOE Period of Performance: October 2025 thru September 2026; exact dates are yet to be determined
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project within Acadia National Park (ACAD) in Bar Harbor, Maine. The project includes the rehabilitation and resurfacing of 5 miles of the historic Park Loop Road System (FHWA Route 300, Mile 0.00-5.00), the most heavily used visitor route in the park. In addition, Egg Rock Overlook (Route 0914) and MDI East Precipice Parking (Route 0915) will be paved to improve surface uniformity and visitor safety.
The scope of work includes pavement preservation through crack sealing, milling, patching, and asphalt overlay; restoration and construction of swales and ditches; repair of stone guard walls and regrading of shoulders; installation of new pavement markings and traffic signage; and rehabilitation of culverts and inlets, including stone masonry features. The CMR will also provide quality assurance oversight in close coordination with the National Park Service and the general contractor.
This role is contingent upon award of project.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for NPS to review and issuance.
Understand and document inspections during and post construction as well as mock-up inspections.
Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Deliver reports, reviews, evaluations, design work, etc. to CO.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field
preferred
.
Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management.
Knowledgeable in historic stone masonry restoration, to include cleaning, patching, repointing, reconstruction, for both mortared and dry laid construction.
Knowledgeable in paving and construction practices including applicable industry standards, regulations or codes, cost breakdown estimating and negotiating, and technical writing.
Relevant experience on projects involving similar scope of work
preferred
.
OSHA 30 construction safety training
preferred
.
Ability to read and interpret plans, schedules, and other specifications.
Written and verbal communication, problem-solving, and conflict resolution skills
Strong computer and technology literacy to utilize PCs and mobile devices.
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized.
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects.
Ability to walk or climb on a daily basis to observe contract performance.
Must be able to physically operate a motor vehicle without danger to self or to others.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
$85k-95k yearly Auto-Apply 60d+ ago
Customer Service Representative
Gateway Services Inc. 4.6
Representative job in Turner, ME
Gateway Services is North America's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.
Please visit Gateway Services Inc. to learn more about us.
Pay Rate: $17-$21/hr (based on experience) Work Hours: (4) 10-hr days...days can be flexible. Location: Final Gift Pet Memorial 54 Pit Rd, Turner, ME 04282
Job Overview
At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion.
This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity.
What you'll do:
Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service
Build trusted relationships with clinic staff and families through empathy, respect, and professionalism
Safely handle pets in the aftercare process with dignity and care
Manage customer needs and solve problems effectively
Support Gateway's reputation for exceptional service in every interaction
What we're looking for:
Strong relationship-builder with excellent communication skills
Empathetic and respectful, especially toward families and pets in our care
Organized, dependable, and committed to customer service excellence
Comfortable with driving responsibilities and being active throughout the day
Pet lovers and pet parents are especially well-suited to this role
The CSR role reports to the Care Center Manager.
Duties & Responsibilities
Relationship management:
Serve as the primary point of contact for veterinary clinics on your route.
Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency.
Develop and maintain strong relationships with veterinary clinic staff.
Maintain and support growing account base.
Educate clients on services, answer questions, and address concerns promptly.
Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency.
Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction.
Collect feedback to improve service quality and enhance the overall customer experience.
Service delivery:
Address any service issues proactively and escalate concerns to the appropriate department when necessary.
Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations.
Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time.
Anticipate clinic needs before requested, ensuring the highest level of quality service.
Maintain all proper documentation and tracking for all pets entrusted to you.
Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures.
Assist with administrative tasks related to client accounts, including billing inquiries and service modifications.
Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards.
Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards.
A positive and welcoming attitude is a must.
Product and Service Promotion:
Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents.
Distribute authorized marketing materials to clinics and ensure product information is up to date.
Identify potential sales leads and redirect them to the Business Development Manager for follow-up.
Monitor inventory levels of promotional materials and request replenishments as needed.
Key Performance Indictors
Growing revenue from existing clinics (Same Store Sales Growth).
Expanding services and products within your assigned route (Organic Growth).
Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS).
Minimizing customer complaints and ensuring on-time, exceptional service.
Education, Training & Qualifications
High school diploma or GED required as minimum
Prior experience in customer service, account management, or sales/route sales is highly desirable.
Proficiency in CRM systems and sales tracking tools.
Ability to work early morning hours, weekends, and holidays as needed.
Basic math and computer skills for order placement and inventory tracking.
Valid driver's license with a clean driving record.
Skills and Abilities
Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided.
Service Excellence: Dedication to delivering exceptional, white-glove customer service.
Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service.
Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care.
Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills.
Energy and Professionalism: A proactive approach with strong interpersonal skills.
Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery.
Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset.
Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts.
Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided.
Independent Decision-Making: Capable of working autonomously in a fast-paced environment.
Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications.
Physical Capability: Able to safely lift and transport animals of various sizes.
Working conditions
You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care.
Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed.
Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents.
Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations.
Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service.
Frequent heavy lifting in a physically active environment.
Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients.
YOU'LL LOVE WORKING WITH US BECAUSE:
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!
OUR CORE VALUES:
People First
Exceed Expectations
(HIT) Honesty, Integrity, Trust
Be Passionate and Caring
Continuously Improve
WHAT YOU CAN EXPECT FROM US:
Generous salary and benefits package includes:
3 national medical plans that pay 100% after the members' deductible and copays
2 national dental plans that cover many services at no cost to the plan members
National vision plan
Company paid Life/ AD&D and LTD for all full-time employees
Chance to purchase additional Life/AD&D coverage at discounted rates
Critical Illness, Accident and Pet insurance are offered as an employee's choice
Tax savings account: HSA, Health and Dependent Care FSAs
401(k) Retirement plan
Potential for Career Growth
Employee Assistance Program
Paid Holidays & Time Off
A Sense of Community
Great Hearts & Minds Scholarship Program
Gateway Tuition Reimbursement Program
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************.
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
$17-21 hourly Auto-Apply 4d ago
Customer Support Representative - ME
Direct Communications
Representative job in Unity, ME
Job DescriptionSalary: $17-$19/hour
WHY YOU WANT TO WORK FOR DIRECT COMMUNICATIONS:
Join our dynamic team at Direct Communications, where we are dedicated to delivering exceptional internet services to rural communities. We offer AMAZING benefits, including health, dental, and vision care insurance for just $1/month, telehealth services, preventative wellness programs, up to a 6% 401K match, company-paid life insurance and short-term disability, generous paid time off, 10 observed holidays, and a personal and professional tuition reimbursement program, among many others! At Direct Communications, we are guided by our core values of integrity, growth, respect, sustainability, community, and strategic leadership, ensuring that every team member contributes to a culture of excellence and shared purpose. Come be a part of something great!
POSITION DESCRIPTION:
We are seeking a dedicated and customer-focused Broadband Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance through various communication channels, including telephone, email, and text. Your primary responsibilities will include addressing billing issues, updating accounts, resolving routine challenges, answering customer inquiries, and ensuring a high level of customer satisfaction through established policies and procedures. You may be assigned other tasks and responsibilities by management that will need to be completed in a timely manner.
KEY RESPONSIBILITIES:
Respond promptly to customer inquiries via phone, email, and text, providing accurate information and assistance.
Assist customers with billing inquiries, including clarifying charges, processing payments, and resolving discrepancies.
Troubleshoot and resolve general customer issues, ensuring a seamless customer experience.
Maintain detailed records of customer interactions and transactions in our CRM system.
Collaborate with other departments as needed to resolve complex issues and improve customer satisfaction.
Follow up with customers to ensure their issues have been resolved effectively.
Stay updated on company policies, procedures, and product offerings to provide accurate information to customers.
Contribute to a positive team environment by sharing feedback and insights to improve customer service processes.
SALARY: $17 - $19/hour
SCHEDULE & QUALIFICATION EXPECTATIONS
35 hours per week with scheduling during regular business hours, Monday Friday from 8 AM to 5 PM.
Location: Unity, ME
High School diploma or equivalent, higher education preferred.
Competency in Windows-based environment.
Internet and technologically savvy.
Previous experience in customer service, preferably in the telecommunications or broadband industry.
Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Proficiency in using CRM software and other customer support tools.
A positive attitude and a commitment to providing exceptional customer service.
REQUIRED SKILLS:
Flexibility: is adaptable with ability to balance and manage multiple priorities.
Time Management / Organized: efficient, can set priorities and focus on what is important, follows through on areas within responsibilities, spends time wisely.
Professional Communications: enthusiastic, optimistic, courteous, patient, approachable with attentive listening skills, composed in stressful situations, builds rapport and trust quickly with customers and coworkers.
Results Driven: consistently high-performance success and attention to detail.
Customer Focused: dedicated to service excellence for internal and external customers.
Learning: picks up on things quickly, enthusiastic about learning new skills and knowledge, excited by the challenge of unfamiliar or new tasks, open to change.
BENEFITS:
Annual growth bonus
Health/Dental/Vision Insurance for $1/month
Tele-Health Services
Preventative Wellness Programs
401(k) with 6% Company matching
Generous paid time off (prorated 14 days in year 1 and earning more each year)
10 observed/paid holidays
Company-paid life insurance - Basic Life & Accidental Death and Dismemberment
Company-paid short term disability
Long term disability
Tuition Reimbursement Program (professional and personal)
Voluntary Flex Spending for Medical and/or Daycare
Voluntary Supplemental Group Term Life Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Free internet if you live within our service footprint
On-the-job training
Direct Communications is an Equal Opportunity Employer and provider.
$17-19 hourly 22d ago
Call Center Representative (Monterrey)
Segoso Mexico
Representative job in Maine
Full-time Description
Segoso Mexico - Where Tomorrow is Today. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology.
Position: Customer Service, Billing, and Soft Collections Representative
Job Description:
Segoso Mexico, a leading call center in Monterrey, is seeking dedicated Customer Service, Billing, and Soft Collections Representatives to join our team. We are looking for dependable, detail-oriented team players with strong communication and negotiation skills who excel in a fast-paced environment. Successful candidates will handle customer interactions, resolve billing issues, and manage soft collections with professionalism and efficiency.
Key Responsibilities:
Provide exceptional customer service via phone, email, or chat.
Resolve billing inquiries and discrepancies efficiently.
Conduct soft collections calls to assist customers with payment arrangements.
Handle high call volumes while maintaining quality and accuracy.
Collaborate with team members to meet performance metrics and goals.
Document customer interactions and maintain accurate records.
What We Offer:
Paid training to ensure your success.
Competitive hourly pay with a monthly performance bonus.
Paid sick time and law-mandated benefits.
Additional benefits, including pantry vouchers, major medical insurance, and savings funds (optional).
Requirements Job Requirements
Essential Skills and Qualifications:
Proven experience in customer service, billing, soft collections, phone, and/or call center roles.
Strong negotiation and communication skills to handle sensitive situations professionally.
Ability to multitask and stay organized in a high-volume environment.
Problem-solving mindset with a focus on delivering customer satisfaction.
Dependable and team-oriented with a positive attitude.
Preferred Qualifications:
Familiarity with CRM systems or call center software.
Experience in handling billing disputes or collections.
$28k-36k yearly est. 60d+ ago
Customer Representative Specialist - Motor Vehicle Branch
Secretary of State 4.1
Representative job in Lewiston, ME
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department: Secretary of State - Bureau of Motor Vehicle
Location: Lewiston
Schedule: Monday - Friday
Job Class & Grade: 6604 - 16
Salary: $18.76 - $27.03
Closing Date: January 21, 2026
This position starts at step 3 $20.75
Join Our Team at the Department of the Secretary of State
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team.
About the Position:
The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential.
You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues.
Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year.
What We're Looking For
Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism.
Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction.
Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand.
Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
Professionalism: Consistently represent the Department with respect, integrity, and accountability.
Key Competencies We Value
Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact.
Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness.
Time Management: Prioritize tasks and complete assignments accurately and on time.
Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust.
Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.
In This Role You Will
Deliver exceptional customer service in person and by phone while assisting customers with motor vehicle services.
Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services.
Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services.
Accurately collect fees and process transactions.
Assist with requests for address changes, driving records, and processing disability placard applications.
Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care.
Minimum Qualifications:
Training, education, and/or experience in office and administrative support work that demonstrates:
Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component.
The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures
The ability to deal effectively with customers and maintain composure in stressful customer-service situations.
Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.
Why Join Our Team?
We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:
• Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
• Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Contact information:
Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email ***********************
Application Instructions:
To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time.
Need a paper application? Download one [HERE] or call ************.
Submit paper applications, cover letter, and resume before the closing date to:
Office of Human Resources
Secretary of State, Office of Human Resources
101 Hospital Street
Augusta, ME 04330
Fax: ************
We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$18.8-27 hourly Auto-Apply 4d ago
Customer Representative Associate II - North Haven
Department of Health and Human Services 3.7
Representative job in North Haven, ME
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Maine Department of Transportation
Salary: New employees will start at $23.03 per hour (Step 7)
To view the full salary range of this position, click here.
Office/Bureau: Maine State Ferry Service
Location: North Haven, ME
Opening Date: December 29, 2025
Closing Date: January 13, 2026
Job Description:
The Maine State Ferry Service is seeking an Full-Time Customer Service professional to work at our North Haven Terminal. The successful applicant would be able to start and end their day on the island of North Haven
without
the use of the Maine State Ferry. This is a full-time year-round position.
Responsibilities include, but are not limited to:
Excellent Customer Service: Maintaining and promoting a calm, welcoming, and helpful atmosphere by being courteous and tactful while working effectively with the public and other employees.
Selling tickets and collecting appropriate fares in accordance with published tariff for those using vessels or parking facilities of the Maine State Ferry Service (MSFS)
Counting tickets sold and money collected during assigned shift, preparing shift activity/cash reports, preparing and maintaining records of monetary deposits and receipts.
Providing schedules, fares, and other information to MSFS customers and the general public in person and via the telephone
Manage vehicle line queues while working outdoors in all weather.
Cleaning/maintaining the interior/exterior of the terminal.
Performing other duties as required or requested by Supervisors/MSFS Management.
Training will be provided in security awareness, screening of vehicles, passengers, and operation of security/security communications equipment. Work involves weekends, holidays, and those hours necessary to cover for staff on leave.
Perform other duties as required or requested by immediate supervisor.
Training will be provided in security awareness, screening of vehicles, passengers, and operation of security/security communications equipment. Work involves weekends, holidays, and those hours necessary to cover for staff on leave. Perform other duties as required or requested by immediate supervisor.
The applicant selected for hire must obtain a TWIC (Transportation Workers Identification Credential) Card that is provided by TSA -Transportation Security Administration within 30 days of hire.
To be minimally qualified for this position candidates must provide evidence of the following experience:
A Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public on matters such as communication transmissions, employment, ferry, social, or public services; and 2) ability to use independent judgment in handling exceptions to established work assignments, priorities, and schedules. All positions in this classification assume the qualifications of: Customer Representative Assistant I and Customer Representative Assistant II.
Application Instructions:
Interested applicants need to apply online by clicking the "Apply for this Opening/Apply Now" button along with uploading a cover letter, current resume, and any applicable copies of post-secondary transcripts, licensing, registration, and certifications.
If you have general questions, please contact Maine State Ferry Service Human Resources Manager Danielle Molloy at ************ or via email at
*************************
Why join our team?
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Wellness - We care about you and your family's wellbeing, offering 12 days of sick leave annually to help you stay healthy.
Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($358.08 annual value).
Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status, or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$23 hourly Auto-Apply 15d ago
Area Representative- Customer Service & Sales
Msccn
Representative job in Augusta, ME
Area Representatives - Customer Service & Sales
Proudly Made in the USA Since 1936
Now Hiring Military Spouses & Veterans - No Experience Needed!
You've served our country.
Now let a soon to be 90 year-old American manufacturer serve YOU with a career that fits military life perfectly.
Entry-Level Sales Representatives & Management Trainees
• $25/hour base pay + uncapped bonuses (many hit $40k-$75k+ their first year)
• 100% paid training - zero experience required
• Flexible schedules - work around PCS moves, deployments, school pick-ups, or your next duty station
• Part-time or full-time - you choose
• Fast-track management program - veterans and spouses move up quicker because you already know leadership, discipline, and mission focus
• Resume gold - real sales, team-building, and P&L experience that translates anywhere
We've been manufacturing premium American air purifiers in Michigan since 1936. We value loyalty, integrity, and hard work - the same values you live by every day.
Whether you're at Camp Lejeune, Fort Liberty, Joint Base Lewis-McChord, San Diego, or just moved to a new post - we have a spot for you on our team.
Military spouses & veterans: your next mission starts here
Purer / King of the Air - Rexair Distribution
American-made. Veteran-ready. .
$25 hourly 30d ago
Customer Experience Representative
Gonetspeed
Representative job in New Gloucester, ME
Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
$30k-47k yearly est. Auto-Apply 41d ago
Customer Service Representative 833089
Bonney Staffing 4.2
Representative job in Auburn, ME
Join Our Team as a Customer Service Representative in Auburn, ME! - Urgently hiring Customer Service Representative in Auburn! Job Title: Customer Service Representative Pay: $25.00 per hour Hours: Monday-Friday, 8:00 AM - 4:30 PM You'll work closely with the front office team to drive exceptional service and maintain smooth operations.
What You'll Do:
As a Customer Service Representative, you will be responsible for:
Answering phones, prioritizing immediate responses to customer inquiries.
Greeting and assisting walk-in customers with professionalism and warmth.
Determining if callers are existing or new customers, adding them to the system as needed.
Gathering customer needs and documenting requests accurately in our system.
Routing calls to the appropriate departments.
Communicating effectively with walk-in customers using a slider window for inquiries.
Maintaining accurate and detailed data entry throughout your daily tasks.
What You'll Bring:
The ideal candidate for this role will have:
A high school diploma or equivalent
Strong attention to detail and a commitment to delivering outstanding customer service.
Excellent communication skills for both phone and face-to-face interactions.
A professional demeanor with a self-directed approach to staying productive during downtime.
Why Join Us in Auburn?
Enjoy flexible hours within a supportive team culture that values your contributions.
Benefit from competitive pay and comprehensive health insurance coverage from day one.
Be part of an employee-owned company with a clear path for career growth and development, with the potential to transition into an HR support role.
Participate in our ESOP program with an opportunity to buy into ownership after three years.
Earn paid time off starting at 40 hours in your first year and increasing to 80 hours in your second year, along with 8.5 paid holidays after 3 months.
Location & Schedule:
This position is on-site in Auburn, ME, and offers a consistent Monday to Friday schedule from 8:00 AM to 4:30 PM.
Ready to Take the Next Step?
If you're ready to start a rewarding career as a Customer Service Representative in Auburn, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!
$25 hourly 3d ago
Field Representative / Part Time / U.S.
Rdsolutions
Representative job in Dover-Foxcroft, ME
We are immediately hiring part time Field Representatives in your area! Are you a military spouse and looking for supplemental income? Make extra spending money to help with your car payment, social activities, and more! Benefits: * Thorough training on collecting in store.
* Ability to control what you earn.
* Advanced notice of work schedule.
* $400 referral bonus program.
* As a part-time team member, you are offered identity theft protection, pet insurance, and 401k with match after 6 months and 750 hours worked.
* Employee stock purchase after 1 year of service.
* Independent, flexible work schedules that enable a healthy work-life balance.
* Travel opportunities, locally and out of state.
* Extra hours available in many areas.
* Paid drive time and mileage reimbursement.
Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust!
Requirements:
* At least 18 years of age.
* High school diploma, or equivalent.
* Smartphone with ability to download company pricing app and collect work assignments.
* Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
* Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
* Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
* Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
$47k-72k yearly est. 3d ago
Sales Representative
ADT Security Services, Inc. 4.9
Representative job in Portland, ME
JobID: 3018845 JobSchedule: Full time JobShift: : What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.
Key Responsibilities:
* Identify and engage prospects using innovative lead generation techniques to maximize outreach.
* Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors.
* Manage the work order process and ensure all documentation is completed following approved and standardized procedures.
* Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
* Enhance customer retention by proactively affirming customer satisfaction following the completion of services.
What You'll Need:
* Sales Experience: While consumer sales experience is preferred, it is not a requirement.
* Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities.
* Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers.
* Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach.
* Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions.
* Time Management: Strong time management skills to effectively pursue and nurture leads independently.
* Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups.
* Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline.
* Transportation: A valid driver's license, a clean driving record, and reliable transportation.
* Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation.
Minimum Qualifications:
* Education: High school diploma or equivalent
Required Licensing
* Valid driver's license
Our Culture: BLUE
At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions:
* Bold: We take risks, innovate, and embrace new challenges with confidence.
* Lead: We inspire and guide our customers and colleagues towards success.
* Unite: We work together as a team, fostering collaboration and inclusivity.
* Elevate: We strive for excellence, continually improving ourselves and our offerings.
Benefits:
* Unlimited earning potential with a 100% commission-based compensation plan.
* Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support.
* Opportunities for career advancement within ADT.
* Supportive work environment that fosters professional growth.
* Robust benefits package, including Medical, Dental, Vision, and 401k match.
* Paid Time Off (PTO) and mileage reimbursement.
* Flexibility in working hours to meet customer needs.
If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you!
Ready to embark on a rewarding sales career? Apply now and join our team!
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$28k-52k yearly est. Auto-Apply 23d ago
Associate Financial Services Representative
Unum 4.4
Representative job in Portland, ME
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:General Summary:
This position is an entry level position within the Financial Recovery Unit (FRU). The incumbent is responsible for communicating a previously calculated overpayment or completing simple overpayment calculations from the available file information. When the overpayment has been determined and the file documented, the incumbent works directly with the claimant, advocate or employer, primarily on the phone, to ensure that overpayments are recovered timely and in accordance with the specific policy language.
This is a highly goal-oriented role; the incumbent is responsible for significantly contributing to the unit's overall recovery results.
The file complexity is restricted in scope and the incumbent will be expected to effectively administer and recover overpayments on multiple products and systems (Group STD, Life, and VB - Unum and Colonial) and may be expanded based upon department needs.
Principal Duties and Responsibilities
Analyze content of claim file and obtain the necessary financial and benefit information (that may not be immediately apparent) from colleagues, customers, and external resources to determine appropriate course of action on each file.
Consistently communicates, handles overpayment calculations and manages a caseload of claims with limited complexity, demonstrating a solid technical ability necessary to administer overpayment claims across multiple products and system applications.
Negotiates and binds the Company with respect to decisions made regarding appropriateness of pursuing overpayments (generally lower amounts than the Financial Services Representative (FSR) role.)
Thoroughly and accurately documents and codes FRU actions in claim and legacy systems with supporting rationale for actions and next steps.
Secures a professional relationship with the claimant and/or employer, provides excellent customer service, demonstrates empathy, and remains open to new information. Provides prompt, accurate, and courteous responses to customers to promote the Unum brand.
Partners with Lead FSRs by reviewing team worklists to ensure workloads are appropriately assigned. Participates in special projects and other assignments as needed.
This position may also include some administrative duties in support of the team.
Job Specifications
College degree preferred or equivalent work experience
Demonstrates computer literacy and/or working knowledge of various claim systems (i.e., BAS, Colonial & NaviLink)
Solid mathematical, oral, and written communication, and interpersonal skills
Strong service and quality orientation
Demonstrates efficiency in time management and ability to multi-task goals and priorities
Ability to work with others in a highly collaborative team environment
Self-motivated in a goal oriented environment
Adaptable to change
Ability to manage worklist effectively with quality while able to multi-task
Solid negotiation skills
Able to deal with conflict effectively and professionally
#LI-BK1
~IN2
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$36,000.00-$68,000.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$36k-68k yearly Auto-Apply 2d ago
Inside Sales Representative
Milton Cat 4.4
Representative job in Brewer, ME
Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You'll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors.
Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18 month program broken down into three sections. This position is designed to jump start your career with Milton CAT and prepare you for your long-term career with a leading Caterpillar Dealer.
Pay Rate: Starting pay is $22.60 per hour. Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible.
Responsibilities
Communicating with customers, making outbound calls to potential customers, and following up on leads.
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information via phone, text, and email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Complete ongoing training and development programs.
Working with new customers to establish a relationship with Milton CAT and process sales leads.
Serve as a liaison between departments.
Qualifications
Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.
Ability to work with customers to understand their needs and solve challenges.
Self-motivated - take ownership for your territory and pride in it.
Prior experience with Microsoft Office and other computer applications preferred.
Excellent communication skills, both verbal and written.
Excellent organizational skills and the ability to multitask.
Prior customer service and cold calling experience is a plus.
Ability to listen and understand customers' needs.
Ability to achieve targets and goals.
Must have a valid driver's license and maintain a clean driving record.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.
Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.
$22.6 hourly Auto-Apply 8d ago
Sales Representative
TRA Wireless 4.4
Representative job in Topsham, ME
Wireless Sales Consultant
Wireless Zone , A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.
We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.
If you're outgoing with amazing energy. You love to talk about cool technology. Well, we have the job for you. As a Wireless Sales Representative, you'll get to know our communication technology inside and out. And you'll be the one everyone else looks to when it comes to what's next in wireless and wired technology solutions. It's good to be the expert.
We offer
Competitive pay (Aggressive Compensation Structure)
On-going training on the latest technology
A fun, fast paced work environment
A growing company with lots of opportunity for growth
Job Description
Sells all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.
Job Requirements
Using competitive spirit to meet and exceed assigned sales goals
Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
Understanding customers' needs and helping them discover how our products meet those needs
Multi-tasking in a fast paced team environment
Working a variety of hours including weekends, evenings and holidays involving occasional overtime
Educating and engaging customers through product demonstrations
Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note
Position may be commissioned and quota based
Desired Qualifications:
1-3 years retail/customer facing/sales experience preferred.
Compensation: $35,000 - 50,000+
Our Company
In 1988 Wireless Zone opened it's first store in Wethersfield, CT. From the moment it opened, it was a model that begged to be replicated. Today we've grown to become the largest Wireless Franchise in the US. We have over 400 stores, in 28 states throughout the northeast, mid-Atlantic, south and mid-west. In addition to our franchise stores we have a growing number of corporately owned and operated locations. We sell all the latest cellular/wireless phones, GPS navigation, wireless accessories, Verizon FIOS High Speed Fiber Optic Network, Wireless Data Devices and pre-paid cellular services.
Our Culture
We take pride in being a first name only company and we realize that employees are the key to our continued success. Today our employees are committed to the same standards of outstanding customer service that helped to found the company. We are dedicated to being the nation's top wireless retailer by providing the best customer experience.
Our Community
The Wireless Zone franchise is passionate about community involvement and positively impacting the lives of others. The Wireless Zone Foundation for Giving was established in 2003 and offers grants to charitable organizations from donations by Wireless Zone franchisees, employees and friends. The grants are given to support programs and organizations dedicated to improving the communities in which we operate and live.
Our Future
In December 2012, the Wireless Zone franchise was acquired by GLENTEL, the largest independent multi-carrier mobile phone retailer in Canada and a leading international provider of innovative telecommunications services. This merger is expected to open exciting new possibilities for growth for our company. We are constantly in search of other business lines that would complement our current list of services and provide another source of profit for our franchise owners.
Join our team today!
$35k-50k yearly Auto-Apply 60d+ ago
Inside Sales
Hammond Lumber Company 3.9
Representative job in Fairfield, ME
Hammond Lumber Company, voted 2025's Best Places to Work in Maine, is seeking Full-Time Inside Sales Associates for our Fairfield, Maine location.
Job Responsibilities
Responsible for waiting on customers in person, on the phone and via email
Processes orders and quotes for building materials requested by customers
Full Time Benefits
Medical Insurance & Prescription Drug Plan
Dental Insurance
Flexible Spending Account
Employee Purchase Discount
401(k) Plan
Discretionary Bonuses
Paid Holidays
Paid Time Off
Volunteer Time Off
Group Life and Accidental Death & Dismemberment Insurance
Short Term Disability Insurance
EAP and Work Life Plan
Paid Parental Leave
Employee Outings
Employee Charge Accounts
AFLAC Supplemental Insurance
Requirements
Previous experience in customer service or sales
2 years knowledge of building materials preferred, but not required
Excellent telephone skills preferred
Ideal candidate must be self-motivated and able to handle multiple projects simultaneously
Salary Description Up to $50,000
$50k yearly 20d ago
Sales Development Representative
Mentimeter
Representative job in Stockholm, ME
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.
We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you'll be a big part of the ambition to help over 1 billion people listen, learn and work better together.
As a SDR, you will contribute by generating new business by qualifying leads and driving various outbound campaigns. You will also focus on the development of each qualified lead to pass to your team of Account Executives and Relationship Managers. As an SDR you will learn and understand the key fundamentals of successful SaaS sales.
We are looking for a colleague with high energy, an entrepreneurial tempo, and the ability to work closely with our marketing and product colleagues, with a strong focus on business opportunities and sales. The ideal candidate is someone who can start relationships with some of the largest companies in the world - and move them from being loving Mentimeter users to large Enterprise customers.
We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter as a company to a world-leading position. You will be one of the leading individuals making this happen.
Responsibilities for the role:
* Qualify leads based on our user, presenter and customer databases
* Deal with enterprises on a global level with customers in more than 220 countries
* Present and hand-over qualified leads to Account Executives and Relationship Managers
* Continuously improve the processes, analysis, and tactics used by Mentimeter Sales
Resources we have to support you:
* Many (200+ million) users, presenters and customers who love Mentimeter (we have a NPS of above 70)
* Professional CRM and data gathering services (Salesforce, Mixpanel, Google Analytics, Intercom etc.) for advanced analytics and segmentation
* World-class lead-generation from the Marketing and Product teams
* Marketing and Sales teams to support in analysis and tactics
* Mentimeter principles / ways-of-working
Must haves for the role:
* Minimum 1+ year experience working in a customer facing role.
* Exceptional communication skills, capable of effectively articulating ideas and engaging in meaningful dialogue with prospective clients
* Ability to analyze and assess business opportunities using data for informative decision making
* An entrepreneur in spirit, as you will be part of building Mentimeter as a company together with all your colleagues
* Ambitious and a strong drive to reach- and exceed targets
* Flexible mindset and open to new ways of working
* You are required to have professional-level English - we sell to more than 220 countries globally today
It's a bonus if you have:
* Fluent in either German, Spanish or French is considered a plus
* Experience as a Customer Support Representative is considered a plus
* Experience in selling SaaS solutions
* Bachelor or masters degree (field not important)
Not required:
* You don't have to know Swedish (we are an English-first organization, daily work is carried out in English and the Mentimeter team currently boasts over 45 different nationalities!)
Compensation model:
We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend Developers and Marketing Managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team.
You can read about our benefits and perks here.
Please note: We're on summer vacation and will review all applications and get back to you in August. Thanks for your patience and enjoy the summer!
What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.
All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page
AI and Hiring at Mentimeter
At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people.
* AI does not screen or decide on candidates.
* There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person.
* Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking.
AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together.
Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.
Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.
$49k-77k yearly est. Auto-Apply 60d+ ago
Temporary Customer Service Representative/Route Service Rep
Gateway Services Inc. 4.6
Representative job in Turner, ME
Temporary Customer Service Representative/Route Service Representative -Final Gift
📍 Turner, ME | M, T, Th, F | FT (40 hrs + overtime as needed) 💲 Pay Range: $17.00-$20.00/hr (Based on overall skill and experience)
If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit.
About Gateway Services
Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time.
Please visit Gateway Services Inc. to learn more about us.
(Don't worry if you haven't worked in pet aftercare before - we'll provide training!)
Job Overview
At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion.
This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity.
What you'll do:
Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service
Build trusted relationships with clinic staff and families through empathy, respect, and professionalism
Safely handle pets in the aftercare process with dignity and care
Manage customer needs and solve problems effectively
Support Gateway's reputation for exceptional service in every interaction
What we're looking for:
Strong relationship-builder with excellent communication skills
Empathetic and respectful, especially toward families and pets in our care
Organized, dependable, and committed to customer service excellence
Comfortable with driving responsibilities and being active throughout the day
Pet lovers and pet parents are especially well-suited to this role
The CSR role reports to the Care Center Manager.
Duties & Responsibilities
Relationship management:
Serve as the primary point of contact for veterinary clinics on your route.
Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency.
Develop and maintain strong relationships with veterinary clinic staff.
Maintain and support growing account base.
Educate clients on services, answer questions, and address concerns promptly.
Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency.
Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction.
Collect feedback to improve service quality and enhance the overall customer experience.
Service delivery:
Address any service issues proactively and escalate concerns to the appropriate department when necessary.
Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations.
Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time.
Anticipate clinic needs before requested, ensuring the highest level of quality service.
Maintain all proper documentation and tracking for all pets entrusted to you.
Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures.
Assist with administrative tasks related to client accounts, including billing inquiries and service modifications.
Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards.
Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards.
A positive and welcoming attitude is a must.
Product and Service Promotion:
Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents.
Distribute authorized marketing materials to clinics and ensure product information is up to date.
Identify potential sales leads and redirect them to the Business Development Manager for follow-up.
Monitor inventory levels of promotional materials and request replenishments as needed.
Key Performance Indictors
Growing revenue from existing clinics (Same Store Sales Growth).
Expanding services and products within your assigned route (Organic Growth).
Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS).
Minimizing customer complaints and ensuring on-time, exceptional service.
Education, Training & Qualifications
High school diploma or GED required as minimum
Prior experience in customer service, account management, or sales/route sales is highly desirable.
Proficiency in CRM systems and sales tracking tools.
Ability to work early morning hours, weekends, and holidays as needed.
Basic math and computer skills for order placement and inventory tracking.
Valid driver's license with a clean driving record.
Skills and Abilities
Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided.
Service Excellence: Dedication to delivering exceptional, white-glove customer service.
Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service.
Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care.
Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills.
Energy and Professionalism: A proactive approach with strong interpersonal skills.
Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery.
Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset.
Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts.
Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided.
Independent Decision-Making: Capable of working autonomously in a fast-paced environment.
Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications.
Physical Capability: Able to safely lift and transport animals of various sizes.
Working conditions
You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care.
Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed.
Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents.
Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations.
Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service.
Frequent heavy lifting in a physically active environment.
Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients.
YOU'LL LOVE WORKING WITH US BECAUSE:
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!
OUR CORE VALUES:
People First
Exceed Expectations
(HIT) Honesty, Integrity, Trust
Be Passionate and Caring
Continuously Improve
What You'll Get
At Gateway, we believe in rewarding and supporting our people with more than just a paycheck:
Pay range: $17.00-$20.00/hr + overtime eligibility
Employee referral program - bring great people into our family and earn rewards
Medical, Dental, and Vision Plans with low co-pays designed to support you and your family
Company-paid Life, AD&D and LTD insurance for all full-time employees.
Critical Illness, Accident, and Pet Insurance available as voluntary benefits
401(k) with employer match - we invest in your future
Great Hearts and Minds Program - limited annual subsidy for your dependents' education
Tuition assistance - up to $2,000 for approved education courses
Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP)
Established Talent Management practices allows our employees to thrive and grow while in our employ
Employee wellness and support programs accessible in an established Employee Assistance Program
Paid holidays and PTO so you can rest, recharge, and enjoy time with family
Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity
Sustainability is as important to us as it is to those communities that we serve
Opportunity to do something meaningful with your life - Support others in their time of need.
And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve.
Join Us
If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you.
Apply today and help us serve pet parents with the care and dignity their companions deserve.
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************.
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit
e-verify.gov
#INDCSR
M, T, Th, F
40 hours full time; overtime as business needs
$17-20 hourly Auto-Apply 17d ago
Customer Experience Representative
Gonetspeed
Representative job in New Gloucester, ME
Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.