Technical Support Representative
Representative job in Marietta, GA
🚀 We're Hiring - Tier 1 Technical Support Representative (IT / Telecom Industry)
📍 Marietta, GA
💰 Salary: $45K - $65K
Are you passionate about helping users, solving technical issues, and growing in the IT support world?
We are hiring for a Tier 1 Technical Support role with a leading organization in the IT/Telecom services industry.
✨ What You'll Do:
🔹 Be the first point of contact for customer inquiries via phone, chat, and email
🔹 Troubleshoot basic software, hardware, and networking issues
🔹 Log support tickets in Zoho (training provided)
🔹 Escalate complex cases to Tier 2 teams as needed
🔹 Maintain empathy, patience, and professionalism throughout customer interactions
📌 Requirements:
✔️ Associate degree in IT or similar experience (3+ years preferred)
✔️ Experience with Mikrotik routers or Cisco switches is an advantage
✔️ Exposure to Wi-Fi controller solutions such as Ruckus, Omada, Unifi, Meraki, Mist, or Cisco
✔️ Strong communication skills and willingness to learn
⭐ Why Join?
✨ Paid training and continuous learning opportunities
✨ Health, vision, dental, life insurance, PTO & retirement plan
✨ Advancement opportunities within the company
✨ Supportive team culture
✨ Some shifts include remote weekend work options
If you're looking for stability, growth, and a supportive environment - this could be the right fit!
📩 Interested?
Apply by sending your resume via DM or email me at ******************** (or reply here).
Technical Support Representative
Representative job in Atlanta, GA
Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support.
This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices.
About the Role
You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment.
All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one.
This position is 100% onsite, Monday-Friday, in the Cumberland area.
Key Responsibilities
Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions.
Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.
Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.
Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required.
Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability.
Document all customer interactions in the CRM/ticketing system with accuracy and clarity.
Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions.
Follow compliance, quality, and performance standards set by leadership.
Who Thrives in This Role
Individuals looking to grow in customer service, call center environments, or high-volume support
Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role
Strong communicators who enjoy helping people solve problems
Those who prefer structured training and clear workflows
Schedule & Training
Start Date: January 5th, 2026 (no flexibility)
Training: 3-4 week classroom-style training cohort
Location: Onsite in the Cumberland area, 5 days per week
Type: Contract-to-Hire
Hospice Sales Representative
Representative job in Cartersville, GA
Are you a compassionate and driven sales professional with a passion for connecting people to quality end-of-life care? We are looking for a dedicated Hospice Sales Representative to join our team in the Cartersville, GA area.
In this critical role, you'll be responsible for promoting our hospice services, building strong relationships with healthcare professionals, and ensuring that patients and their families have access to the compassionate care they deserve. This is an opportunity to make a real impact on people's lives while being part of a supportive and tight-knit team.
What You'll Do
Develop and execute sales strategies to promote Blue Summit's hospice services.
Build and maintain relationships with physicians, case managers, hospitals, assisted living facilities, and other key healthcare providers.
Represent Blue Summit at community events and networking opportunities to enhance brand awareness.
Collaborate with our clinical and admissions teams to ensure a smooth transition and seamless care coordination for new patients.
Stay informed on industry trends and competitor activities to identify new growth opportunities.
What We're Looking For
3-5 years of successful experience in hospice or home health sales.
A strong, established network within the Cartersville or surrounding areas.
Excellent relationship-building and communication skills.
Genuine compassion for patients and families navigating end-of-life care.
A Bachelor's degree in a related field is preferred.
Why Join us?
We offer a culture that values recognition, growth, and stability. In addition to a fulfilling career where you'll make a tangible difference, you'll receive:
Competitive Compensation: Earn additional monthly bonuses based on your production.
Comprehensive Benefits: Access to health, dental, and vision insurance.
Financial Wellness: A 401(k) retirement plan.
Work-Life Balance: Generous paid time off, holidays, and a flexible schedule.
Supportive Culture: Be part of a mission-driven team that cares deeply about each other.
If you are a motivated and empathetic individual ready to build a fulfilling career while making a real impact, we encourage you to apply today!
Junior Sales Representative
Representative job in Atlanta, GA
Join the #1 eCommerce Destination for Pre-Owned Luxury Watches
SwissWatchExpo is the premier
online retailer
of pre-owned luxury timepieces-recognized by
Forbes
,
The Wall Street Journal
, and
The New York Times
as one of the fastest-growing, most dynamic companies in the industry.
We're looking for a sharp, motivated Junior Sales Representative to join our winning team. As an eCommerce business with over 3,000 luxury watches in stock and all under one roof, we combine the scale of an online storefront with the personalized service of a high-end boutique. Our watches are exceptional-and our team is even more impressive. Fast-paced, energetic, and obsessed with success, we know how to connect with our customers, close sales, and deliver top-tier client experience.
For this particular role, the right candidate will have strong Watch knowledge - existing Sales experience is a plus but not required. The right candidate will be able to leverage their Watch and Watch industry knowledge and learn our Sales processes and techniques to be ready to work with customers in a few months.
If you're ready to thrive in a high-growth environment where luxury meets performance- Ready to level up? Join us.
Responsibilities:
Develop a strong product knowledge, stay updated on industry trends
Present our products in a compelling way that leads to conversions
Close deals effectively, meeting or exceeding sales targets
Track and report on sales performance metrics
Collaborate with team members to optimize sales strategies
Requirements:
Proven experience in a fast-paced, digital environment
Strong communication skills, both written and verbal
Sales aptitude
Excellent organization, with the ability to manage multiple tasks simultaneously
Watch knowledge is required, as is the ability to further develop that knowledge to be a true expert across 20+ brands and multiple generations of models
Bachelor's degree
SwissWatchExpo offers:
A compensation package that starts competitively and only gets better
A teamwork-based bonus structure wherein everyone's work is valued
A selling atmosphere supported by the finest marketing and operations teams in the industry
Medical, dental, vision, and life insurance
Paid parking
Free lunch brought in every day!
Starting salary for this role in the the range of $50,000 to $60,000 per year depending on experience, with an annual bonus opportunity.
Inside Sales Representative
Representative job in Marietta, GA
Required Skills & Experience
2+ years' experience with high volume COLD calling - 80 to 100+ calls/day
Clear communication skills and a growth mindset
Experience working within a CRM Independent and self-motivated
Nice to Have Skills & Experience
Zendesk experience
Job Description
A customer of Insight Global is seeking an Inside Sales Representative who will sit in Marietta, GA to support the growth of their business through outbound cold calling. These people are going to be in a call center environment responsible for outbound cold calling on businesses to set meetings with prospective customers for the Outside Field Representatives to go on. The ideal candidate will possess HIGH VOLUME cold calling experience, tenacity, self discipline and a willingness to learn. We are also looking for someone who has exposure working within CRMs to document and follow up on customer activity. Responsibilities include: * 125+ outbound calls in assigned market to set meetings for outside sales representatives * Gather contact information from potential clients and create brand awareness * Report on productivity and track sales activity o After 60 days, responsible for setting 8+ meetings/week This role is fully onsite in the Marietta office, with no hybrid flexibility. It will be paid through a base salary + commission. This opening is for a 9-6pm shift
Compensation:
$50k base per year annual salary. [If client has provided an exact salary, then
no need to use a range; also, if the client has provided an hourly rate, then use same hourly
language from the Contract/Contract-to-Hire section above.]
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include: [description should be provided by the client since this is
for a perm position- they will not receive IG benefits. If client does not provide it upon our request,
we can insert something generic like "Benefit packages for this role may include healthcare
insurance offerings and paid leave as provided by applicable law."]
Architectural & Design Sales Rep - Atlanta, GA
Representative job in Atlanta, GA
Architectural & Design Sales Representative - Atlanta, GA (Remote)
Job Type: Full-time
Compensation: $60K+ annually (uncapped commission structure) (Base + Commission + Performance Bonuses)
Tile Club is one of the fastest-growing online tile companies in the U.S., and we're looking for an experienced, driven, well-connected, and design-savvy sales professional to join our expanding team in Atlanta, GA.
Tile Club, headquartered in California, is a leading nationwide e-commerce supplier of premium tile, natural stone, and glass products. Our curated collection showcases unique, globally sourced materials known for their beauty, craftsmanship, and design versatility. We are celebrated for our unique designs, innovation, outstanding quality, and commitment to delivering an exceptional customer experience.
As a fast-growing online retail brand, Tile Club combines cutting-edge web tools with personalized support tailored to the needs of the architecture and design community. We proudly serve clients in all 50 U.S. states and overseas, bringing world-class tile solutions to projects of every scale.
This is your opportunity to join a high-energy, design-forward team with room to grow.
What You'll Do
As our Architectural & Design Sales Representative, you'll be responsible for building and nurturing relationships with key influencers in the A&D community-interior designers, architects, specifiers, builders, and developers-to drive project specifications and product adoption throughout the state of Georgia.
Key Responsibilities:
Develop strong, trust-based relationships with architects, designers, builders, contractors, and developers.
Generate sales growth through strategic outreach, in-person meetings, and virtual presentations.
Influence early-stage project specifications with Tile Club's unique product offerings.
Provide expert consultation on tile, stone, and surface products to meet project requirements.
Maintain and grow relationships with an existing book of business while actively pursuing new accounts.
Conduct in-office presentations and CEU events for A&D firms.
Manage and maintain product sample libraries at design and architecture firms.
Monitor competitive activity and market trends to support strategic selling.
Provide daily reports, maintain project files, and participate in weekly team meetings.
Travel locally to meet with clients 4-5 days/week; Fridays typically reserved for planning/admin.
What We're Looking For
Qualifications:
Bachelor's degree in Architecture, Design, Marketing, Business, or a related field; or equivalent experience.
5+ years of sales experience in the A&D or Hospitality community, ideally within the tile, stone, or flooring industry.
Established network of architects and designers within the Georgia market.
Strong technical understanding of hard surface materials and their applications.
Comfortable leading presentations, product knowledge sessions, and trade shows.
Active industry memberships (IIDA, ASID, AIA, CSI) are a plus.
Skills & Competencies:
Energetic self-starter with a passion for design and architecture.
Strong communication, presentation, and relationship-building skills.
Ability to self-source leads through a combination of cold calling and networking
Detail-oriented, organized, and able to manage multiple ongoing projects.
Proficiency in Google Workspace (Gmail, Google Drive, Google Docs, etc.).
Proficiency in and ability to learn new CRM systems.
Strong work ethic with a drive to succeed
Proven outside or field sales experience with a track record of hitting or exceeding sales goals.
Ability to lift and transport tile samples (up to 40 lbs).
Valid driver's license and ability to travel
What We Offer
Compensation & Benefits:
Competitive base salary + uncapped commission + performance bonuses
Health, dental, vision, and disability insurance
Paid time off (vacation, sick leave)
Expenses Reimbursement (gas, cell phone, travel, etc)
Employee discounts on products
Opportunities for professional development and industry networking
Work Schedule:
Full-time | Monday-Friday
8-hour shifts
Primarily on the road with occasional remote/office work
Apply If You Are:
A proven sales professional in the A&D or building materials industry
Passionate about design, detail, and relationship-based selling
Ready to work with a fast-paced, innovative team and leave your mark on exciting projects
Join Tile Club and become part of a brand that's not only changing the way tile is sold but also how it's imagined.
To apply, please submit your resume and a brief cover letter highlighting your experience in architectural sales and your interest in Tile Club.
Inside Sales & Operations Representative
Representative job in Covington, GA
Inside Sales & Operations Representative Classification: Non-Exempt About The Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
GA Inside Sales
Position Summary
The Inside Sales Representative supports all sales functions for an assigned territory. Key responsibilities include quoting, product ordering, inventory coordination, billing accuracy, and customer relationship management. This role plays a critical part in account management, margin protection, and supporting the growth of branch revenue.
Responsibilities & Objectives
Warehouse & Inventory Support
Verify inventory availability and assist with loading/unloading customers and supply trucks.
Manage warehouse sales inventory areas, including organization, cleanliness, rotating stock, and basic shipping/receiving support (UPS and freight).
Maintain inventory levels with the Branch Manager and conduct regular physical counts and reconciliations.
Place purchase orders as needed, ensuring compliance with vendor pricing agreements and use of standardized SKUs.
Assist with deliveries if certified to drive a RoadSafe vehicle.
Must be able to lift up to 75lbs repeatedly.
Inside Sales & Customer Relationship Management
Provide formal sales quotes with accurate lead times based on direction from Outside Sales, Branch Manager, website inquiries, or direct customer requests.
Inform customers when orders are received and coordinate delivery or pickup arrangements.
Create and maintain accurate price sheets aligned with branch pricing expectations.
Maintain margin expectations through accurate quoting and cost awareness.
Strengthen relationships with existing customers, with emphasis on the branch's “Top Twenty Customers.”
Promote growth within existing accounts and pursue new customer acquisitions.
Contact current customers using sales activity reports and follow-up practices.
Billing & Financial Support
Support the sales billing process, ensuring timely and accurate documentation and reporting.
Assist with Accounts Receivable follow-up as needed.
Product Knowledge & Cross-Functional Collaboration
Participate in vendor-led product training to develop expertise in RoadSafe products and solutions.
Work with branch personnel to gain practical field experience and understand product applications.
Identify and prospect new customers across industries that may require RoadSafe products or rentals.
Collaborate with Regional Account Managers (RAMs) and estimators to support bid and proposal follow-up.
Communicate regularly with internal stakeholders regarding customer issues and assist in resolving concerns.
Support corporate initiatives and branch-level operational goals as requested.
Knowledge And Skills
Strong sales and customer service skills with the ability to build long-term relationships.
Knowledge of inventory management principles and best practices.
Ability to analyze and understand financial data to maintain margin expectations.
Knowledge of industry products and market trends, with commitment to continuous learning.
Effective critical thinking and problem-solving abilities.
Strong written and verbal communication skills.
Highly organized, proactive, and able to work independently and collaboratively.
Ability to thrive in a fast-paced construction environment.
High attention to detail and excellent time-management skills.
Familiarity with DOT regulations and contractors is a plus.
Education And Experience
Experience with retail sales transactions, including cash, credit card, and check handling.
Proficiency in Microsoft Office applications (Outlook, Word, Excel, OneNote, Teams).
Five years of sales or retail experience preferred.
Experience in inventory management and warehouse environments.
Forklift experience is a plus; training is available.
RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans
GWA Inbound 5a-130p Monday - Friday
Representative job in Forest Park, GA
**Preferred Qualifications** + Prior experience working in multiple departments in a distribution center. + Previous experience operating material handling equipment. + Ability to understand written material. Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Operates material handling equipment to move inventory within the facility.
**Major Tasks, Responsibilities, and Key Accountabilities**
+ Uses material handling equipment to locate and deliver products, supplies, and equipment to designated areas.
+ Assists with staging and loading orders into trucks for customer delivery.
+ Verifies quantity and quality of incoming products from vendors and distribution centers.
+ Uses packing list information to collect items for customer orders, including building and wrapping pallets of products.
+ Examines and inspects stock items for wear and defects and notifies management of inventory issues.
+ Returns misplaced products to proper storage areas.
+ Maintains a clean working environment in accordance with company safety policies.
+ Performs inventory control functions as needed.
**Nature and Scope**
+ Refers complex, unusual problems to supervisor.
+ Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
**Work Environment**
+ Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
+ Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
+ No travel required.
**Education and Experience**
+ HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
**Our Goals for Diversity, Equity, and Inclusion**
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
**Equal Employment Opportunity**
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
Account Service Rep
Representative job in Atlanta, GA
**Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000
**What You'll Do:**
+ Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness.
+ Ensuring all contracts, exhibits, and amendments templates are up to date and accurate.
+ Track contract status, approvals, and signatures to ensure timely execution
+ Work with Legal department to discuss and work through contract language.
+ Data input and management: Accurately enter, update, and maintain data in the Compliance tool.
+ Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected.
+ Drive optimization and process improvement while applying best practice methodologies.
+ Aid in conflict resolution.
+ Additional duties and projects as assigned.
**What We're Looking For:**
+ Bachelor's Degree.
+ Knowledge of contracting policies, legal requirements, and best practices.
+ Excellent communication (written and verbal) and interpersonal skills.
+ A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects.
+ The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook.
+ The ability to collaborate with others as well as work independently.
+ The ability to adapt quickly to changes in business climate.
+ Excellent problem-solving skills, research/investigate to find resolution.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Call Center Representative
Representative job in Sandy Springs, GA
Ready to Make an Impact in Healthcare? Join Serenity.
Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach.
No Healthcare Experience? No Problem.
We're not looking for medical backgrounds - we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive - we'll train you on the rest.
The Role: Call Center Representative | Sandy Springs, GA
As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you'll gently guide them toward booking their first appointment-turning leads into lasting patient relationships.
What You'll Be Doing:
Gently guide hesitant patients to book their first appointment with care & empathy
Convert new leads into patients with confident, results-driven follow-up
Schedule, adjust, and cancel appointments with accuracy
Act as a liaison between established patients and their provider
Working with other healthcare professionals to ensure seamless patient care
Provide information about healthcare services, procedures, and policies
Handle patient concerns, complaints, and questions promptly and professionally
Follow protocols for managing patient inquiries and issues
Resolve patient issues, offer solutions, and escalate when needed
Verifying patient information, insurance details, and eligibility
Accurately enter and update patient info in the EMR system
Other duties as assigned
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time.
Requirements
What You Need:
High School Diploma or GED
Proven experience in a high-volume customer service industry
Excellent verbal and written communication
Proficiency with MS Office applications a plus
Basic math skills
Benefits
Why You'll Love Working at Serenity:
Starting at $16.50/hour with growth opportunities to $19.50/hour within six months
Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment)
Luxe-level benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Flexible Shift Hours
Auto-ApplyCall Center Representative
Representative job in Newnan, GA
Work Schedule: M-F, 8a-5p A Call Center Representative will be responsible for answering all incoming calls for Georgia Bone and Joint and will either respond directly to the inquiry or will direct the call accordingly. The position schedules appointments for providers as well as obtaining necessary information from the patient in regards to insurance, required personal information, obtain any necessary prior medical records, and/or obtain pre-certification for the appointment.
The ideal candidate will have experience in a customer service-oriented environment with a high call volume. Organizational skills and able to multi-task is essential to succeed in this position. Candidate must be able to work independently and make decisions based on training and knowledge. Able to tolerate lengthy periods of sitting and repetitive keyboard typing. A high school diploma or the equivalent is required. Experience working in the medical industry is a plus.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Call Center Representative
Representative job in Atlanta, GA
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
Experience working in high call volume, customer service, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
Auto-ApplyOnsite Call Center Rep - Starting Monday, 1/19/2026 (Peachtree Corners)
Representative job in Atlanta, GA
Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
Work Location: Peachtree Corners Office
Compensation: $16.00/hour
Paid Training Start Date: Monday, January 19, 2026
Training Hours: Monday thru Friday: 8am - 5pm EST (3 weeks + 2 weeks of Nesting)
Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday: 7am - 6pm EST
* Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.
Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI-CXBPO (part of TSI family of companies)?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
In This Role, You Will:
* Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence.
* Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
* Identify root cause of issues and concerns and determine resolution.
* Maintain and organize all pertinent back up information to substantiate payment postings as necessary.
* Follow up in a timely manner to ensure customer satisfaction.
* On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair).
* Perform other duties as assigned by management.
Qualifications
Ideal Candidate Qualifications:
* High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
* Previous call center/customer service experience preferred.
* Exhibit strong attention to detail.
* Good mathematical and analytical skills required.
* Ability to maintain the highest level of confidentiality.
* Proficient personal computer skills, including Microsoft Office.
* Excellent interpersonal, written, and oral communication skills.
* Ability to work in a team fostered environment.
* Ability to work in a multi-tasked environment.
* Ability to prioritize and organize work.
Work Environment
* Office environment.
* Ability to lift and/or move 20 pounds with or without accommodation.
Note:
* Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
TSISP
call center representative
Representative job in Atlanta, GA
NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders.
Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology.
Job Description
Call Center Representative
Atlanta, GA
Full Time
Position Summary:
The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service. The Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service.
Position Requirements:
Assist customers with a wide variety of questions via information accessed through the computer.
Review employee accounts and answer questions based upon established policies and procedures.
Maintain current knowledge of assigned programs and services through on-going classroom and computer-based programs.
Possess the ability to troubleshoot complex issues with little guidance
Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers
Possess the ability to work under pressure in a call center environment
Possess exceptional conversational and problem-solving skills
Ability to multitask and be able to diffuse difficult situations
Possess the ability to decipher and articulate the customer perspective so that the customer's needs and concerns are accurately and empathetically addressed
Excellent interpersonal and telephone communication skills
Perform additional tasks as directed.
Essential skills and experience
· College degree or Junior College degree in addition to 1- year full time customer service related experience in financial services and/or health care industry
· High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry.
· Ability to multi-task (talk and type at the same time) and use multiple applications
· Excellent interpersonal, verbal, written and listening communication skills
· Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customer
· Ability to provide outstanding customer service while ensuring that the customer's questions, issues and concerns have been satisfied
· Computer literate with the ability to learn customer service software applications
· Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its' customers
· Flexibility to work specified shift and extended hours as necessary
Qualifications
High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Bilingual Call Center Representative (English & Spanish) for Tax Relief Company
Representative job in Atlanta, GA
Job Description
Remote call center is looking to hire an English/Spanish bilingual call center representative that will follow a script to assist callers with tax issues. so you must have good quality internet.
You will be developing a personal relationship with our callers so you must have strong people skills.
Primary Duties and Responsibilities:
• Acts as a facilitator between referral sources and our fulfillment providers regarding IRS tax debt and other financial or tax related services
• Consistently gains customer commitment throughout the referral process
• Develops and maintains positive relationships with key referral sources
• Act as a liaison between service providers and the customer
• Draft communications to prospective customers (text)
• Accurately refer clients to the appropriate provider organization
• Maintains thorough understanding of competitors' strengths and weaknesses and USPs of our partners
Job Qualifications and Requirements:
• Fluent in both English and Spanish
• A minimum of 2 years' proven sales experience preferred
• Preferred experience in customer service, call centers, sales
• Experience in developing text and all strategies
• Excellent speaking, written, and verbal communication skills.
• Ability to establish and develop relationships with leads
• Ability to clearly communicate with customers through phone call and email
• Results driven - documented success in exceeding goals or objectives.
• High School Diploma required
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• Job Type: part time (full time available after trial period)
Schedule:
• Monday to Friday
• Working Remotely
Call Center Representative
Representative job in Atlanta, GA
We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.
Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call centre team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.
Requirements
High School Diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
Automotive Call Center Representative
Representative job in McDonough, GA
Automotive BDC Associate
SONS Auto Group is looking for an Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. SONS Auto Group has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.
What We Offer:
Employee & Family purchase program
Medical and Dental Insurance
401(k)
Paid Vacation
A fair and safe family-run business environment
Responsibilities:
Answer customer calls and establish follows-up with service appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications:
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
#SAGCS104
Outbound Call Center Representative - Insurance
Representative job in Conyers, GA
Job Description
Alacrity Solutions
Outbound Call Center Representative - Insurance
Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit **************************
The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents.
Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.)
Report claims in a secure call center environment by making outbound calls continuously throughout scheduled shift.
Ask all required questions, obtain claim information from the adverse carrier, and provide the claim information for the insured.
Completes call template to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file.
Provides thorough claim documentation for each claim.
Create invoice for files worked.
Skills & Requirements:
Report First Notice of Loss Claims
Manage Outbound Calls in a Timely Manner
Meet Team/Personal Qualitative and Quantitative Targets
Previous experience in a customer support role.
Strong phone and verbal communication skills along with active listening.
Ability to multitask, set priorities, and manage time effectively.
Knowledge of Microsoft Office i.e., Word, Outlook, Excel.
Ability to type a minimum of 40 words per minute.
High school degree.
Supervisory Responsibilities:
N/A
Physical & Mental Demands:
The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel.
Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Starting salary range:
$12.00 per hour
Job Specifics:
In Office (Conyers, GA)
Full-Time (M-F, 8:30 am-5:00 pm)
Travel Required:
None
Why Choose Alacrity?:
Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program
HSA Bank with selection of High Deductible Health Plan
401K plan options
Paid Time Off Accruals
Paid Holidays
Affirmative Action/EEO Statement
Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee's employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran's status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.
How Long We Retain Personal Information:
We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.
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FDib0sHvoS
Technical Support Representative
Representative job in Marietta, GA
Transforming Careers, One Opportunity at a Time
At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark.
You can reach Anumeha at ************/******************
Job Summary
As a Tier 1 Technical Support Representative, you will be the first point of contact for our customers seeking technical assistance, establishing new service, and assisting in basic billing questions and responsibilities. You will troubleshoot basic issues, answer service-related questions, and escalate more complex problems to Tier 2 support when necessary.
Responsibilities
Answer inbound phone calls, chats, and emails from customers.
Provide clear and effective troubleshooting steps for basic software, hardware, and connectivity issues.
Document customer interactions accurately in the Zoho ticketing system. Training will be provided.
Guide customers through standard procedures and technical resolutions.
Escalate unresolved issues to Tier 2 support teams with appropriate documentation.
Maintain a high level of professionalism, patience, empathy, and customer service at all times.
Stay updated with product knowledge and internal procedures.
Qualifications
· Associate degree in information technology or equivalent or 3+ years of experience working in a similar IT support role. Experience with Mikrotik routers or Cisco switches.
· 1 year preferred Wi-Fi experience with controller-based Wi-Fi solution like Ruckus, TP link Omada, Unifi, Cisco, Mist, Meraki.
Full understanding of computer systems, mobile devices, and network troubleshooting.
Excellent verbal and written communication skills.
Comfortable working in a team-oriented environment.
Bonus: Ability to work flexible shifts, including evenings, weekends, or holidays if needed.
Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.
GWA Inbound 5a-130p Monday - Friday
Representative job in Forest Park, GA
Preferred Qualifications * Prior experience working in multiple departments in a distribution center. * Previous experience operating material handling equipment. * Ability to understand written material. Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Operates material handling equipment to move inventory within the facility.
Major Tasks, Responsibilities, and Key Accountabilities
* Uses material handling equipment to locate and deliver products, supplies, and equipment to designated areas.
* Assists with staging and loading orders into trucks for customer delivery.
* Verifies quantity and quality of incoming products from vendors and distribution centers.
* Uses packing list information to collect items for customer orders, including building and wrapping pallets of products.
* Examines and inspects stock items for wear and defects and notifies management of inventory issues.
* Returns misplaced products to proper storage areas.
* Maintains a clean working environment in accordance with company safety policies.
* Performs inventory control functions as needed.
Nature and Scope
* Refers complex, unusual problems to supervisor.
* Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
Work Environment
* Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
* Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
* No travel required.
Education and Experience
* HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.