The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process.
Job Responsibilities:
Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items.
Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members.
Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair.
Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader.
Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships.
Follow-up on all Missed Opportunities
Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates.
Oversee processing of initial insurance assignments, customer contact/appointment verification.
Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file.
Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills.
Confirm customer information is accurate and complete for all communication needed.
Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery.
Daily audit of all Parts invoices posted in CCC
Ensure Banking Transactions & Deposits are posted and completed accurately by deadline.
Open mail daily and disperse appropriately including invoices and statements.
Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available.
Monitor and replenish office supplies and orders needed for the shop with Center Leader approval.
Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop.
Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies.
Key Performance Metrics
Customer Service Index Score 95%, Kept Informed, Net Promoter Score
Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%.
Ask for the sale and schedule the repair: 75% Closing Ratio.
Skills/Qualifications:
Collision University Training required in first 6 months of employment.
Basic Computer Skills are necessary to navigate company systems & communicate with customers.
Must be able to multi-task in a high-paced environment with a flexible attitude.
The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner.
Behavioral Excellence Required:
Perform all assigned responsibilities according to the Company Standard Operating Procedures.
Adheres to the company's non-disclosure and confidentiality policies concerning customer information.
$27k-37k yearly est. Auto-Apply 19d ago
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Customer Service Center Representative
First Community Credit Union of Oregon 3.8
Representative job in Grants Pass, OR
Job Description
Salary Range: $19.00 - $25.00 (USD) Hourly
Schedule: Full-Time, Monday through Friday, occasional Saturdays
If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!
As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
Customer Service Experience (call center experience preferred)
Capability to assist members through multiple channels including, but not limited to phone, email, and chat.
Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$19-25 hourly 6d ago
Field Representative / Part Time / U.S.
Rdsolutions
Representative job in Medford, OR
Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable. We have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data.
What will you be doing?
* On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information.
* There will be specific criteria that you will be asked to follow to capture information such as item prices, displayed promotions and potentially pictures of product merchandising and/or displays.
* Once you have successfully met the criteria of the project you simply transmit the file electronically to our corporate office for review and packaging to our clients.
What does RDSolutions Offer You?
* A comprehensive initial training program to ensure you fully understand the expectations of the position.
* Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company.
* As a part-time team member, you are offered identity theft protection and 401k with match.
* Optimized, flexible work schedules that enable a healthy work-life balance.
* Paid drive time and mileage reimbursement.
* Opportunities for employee learning and development.
What Does RDSolutions Require?
* At least 18 years of age.
* High school diploma, or equivalent.
* Smartphone with ability to download company pricing app and collect work assignments.
* Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance.
* Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria.
* Ability to stand throughout the work shift and lift up to 40 pounds intermittently.
* Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
$50k-70k yearly est. 3d ago
Rewards Club Representative
Ko-Kwel Casino Resort Medford
Representative job in Medford, OR
Let's Be Friends!
At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast!
Be the smiling face and energetic force behind our casino players' club! You'll help guests feel like VIPs by getting new players registered and ready for fun, sharing point balances and special offer details with returning guests, and lending a hand during exciting club giveaways and promotions.
From welcoming newcomers to celebrating loyal players, you'll help create an experience that keeps everyone feeling lucky!
What you bring to the table
Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
Redeems points and prints redemption certificates for members as requested.
Cheerfully greet and provide excellent guest service to Ko-Kwel Casino Resort guests to include answering questions and directing guests to various events and areas of the casino.
Maintains confidentiality and discretion in all areas: including the dissemination of trade secrets, planning and promotional procedures and customer information files.
Access to sensitive customer information and computer processes.
Must be knowledgeable on all-promotional events and daily activities at Ko-Kwel Casino Resort properties.
Database entry for the Ko-Kwel Rewards Club members including creating Player's Club cards and other related tasks.
Complies with all applicable internal controls and reporting requirements.
Provides resolution of guest complaints.
Promote customer benefit programs.
Maintains database integrity by removing invalid addresses, duplicate accounts and banned player accounts.
Actively solicits guests to promote club membership.
Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned). Physical stuff to know
We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you.
You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll be on your feet, using your hands to handle tools and equipment. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke.
This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.
Must-haves, nice-to-haves, and maybe some bonus points
HS Diploma or GED required.
Previous hospitality experience preferred.
Marketing or promotions background a plus.
Must have excellent interpersonal, problem solving and customer service skills.
Must possess a positive attitude.
Must have excellent oral communication skills and the ability to communicate on a microphone.
Computer data entry experience preferred.
Must be able to work well with diverse clientele.
Must be 21 years of age or older.
Ability to pass and remain in compliance with required background checks and drug-free workplace policies
Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
Comfortable communicating clearly and positively with both guests and teammates.
Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
$28k-42k yearly est. 13d ago
Entry Level Sales Representative
R.I.S.E. Financial
Representative job in Medford, OR
Job Description
Entry Level Sales Representative
If you are a driven, competitive individual looking to jumpstart your career in sales we want you to join our team. If you possess a passion for success, a strong work ethic, and an unwavering desire to constantly grow and improve, you will fit our culture and we want to hear from you!
At RISE Financial Group, we are looking for a motivated Entry-Level Sales Representative to join our dynamic team. Whether you have previous sales experience or not, this is a fantastic opportunity for individuals who are eager to learn, develop, and make a meaningful impact. If you're ready to challenge yourself, build a rewarding career, and achieve your professional goals, we want you on our team.
What We Offer:
Comprehensive training to develop your skills and set you up for success in the world of sales.
A supportive environment that fosters both personal and professional growth.
Opportunities for advancement based on your performance, achievements, and drive to succeed.
A collaborative team culture where your ideas and contributions are not only welcomed but celebrated.
At RISE Financial Group, we value ultimate achieversindividuals who are relentless in their pursuit of excellence and never satisfied with simply "doing their best." Our team is built on integrity, living by strong moral principles and honesty in all our dealings. We are committed to service, putting our customers, team, and community first, offering products that create win/win outcomes for all. And we are a team that is always looking to evolve, constantly seeking personal growth and improvement in everything we do.
This Role is a Perfect Fit for Someone Who Is:
Results-driven, self-motivated, and adaptable, taking full ownership of goals and outcomes.
Competitive and hard-working, always willing to take the initiative and go above and beyond.
Creative and adaptable, able to think outside the box to adjust your approach as needed to achieve results.
Exceptional at reading and relating to people,with the ability to connect with others.
Someone ready to be recognized for the effort they put in and let their accomplishments speak for their own success.
What We're Looking For:
A minimum of five years of professional work experience (post-high school).
A strong work ethic, with a relentless drive to succeed and exceed targets.
Excellent communication skills and the ability to build lasting relationships.
A growth mindset, constantly striving to learn, improve, and reach new heights.
A positive, driven attitude with a genuine passion for both personal and professional growth.
Service-focused, with a dedication to putting customers and team members first and always seeking to add value.
Additional Position Qualifications:
Already licensed in Health & Life general lines, or willing and able to obtain a Health & Life producer license. (Licensing reimbursement is offered.)
Bachelor's degree or a minimum of 5 years of professional work experience (post-high school). Candidates who are within 3 months or less of completing their degree will also be considered. Additionally, candidates with less than 5 years of professional experience but who have relevant or specialized outside sales experience will be considered.
Representatives Receive:
Exceptional supplemental health insurance products that feature Return of Premium.
Weekly and monthly bonuses & quarterly stock bonuses.
100% lifetime vested renewal after 5 years.
Exceptional corporate and industry-specific training (virtually, in-person, and classroom).
One-on-one training and individual support from a proven, successful Sales Manager. Training includes very brief classroom time, but is largely done by working side-by-side with one of our existing top performers. Your learning is also supplemented by self-study courses designed by past and present Top 1% performers.
Supportive and positive corporate culture that fosters growth and achievement.
An unparalleled opportunity for growth in an untapped market.
The ability to set your own schedule and define your own goals.
All-expenses-paid incentive trips annually.
Advancement into leadership, determined by achieving metric-driven performance benchmarks.
Ongoing leadership development training through weekly calls, one-on-one mentoring, and bi-annual retreats.
Benefits:
A competitive weekly draw pay with commission and bonuses from the start.
Access to quarterly and annual incentives such as trips, cash bonuses, and stock options.
Short sales cycle, typically less than 3 business days.
CRM and training provided, as well as licensing reimbursement (state fees).
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Schedule: Monday to Friday, with weekends as needed
Work Location: Business-to-business, in-person
Why Join Us:
At RISE Financial Group, we believe in cultivating a culture of growth, development, and achievement. Our team is committed to supporting each other in reaching new heights and exceeding expectations. As an entry-level sales representative, you'll have the chance to challenge yourself, embrace new opportunities, and build a long-term, fulfilling careerall while embodying our core values of Relentless, Integrity, Service, and Evolve.
Apply now to join a team that invests in your success and offers endless opportunities for growth!
to find out more about us please check us out at *****************************************
$65k-85k yearly 22d ago
Sales Representative
A Family of Brands
Representative job in Central Point, OR
Leafguard - Sales Representative
Come be our Sales Warrior!
Come join the company that is ranked as the #3 company on the Qualified Remodelers Top 500 List for 2024. Climb your career with Leafguard's team and experience financial growth (you can make over 100k), personal development, and where over 60% of field roles are promotable. We are a military friendly, second chance employer who believes in helping and building talent communities. We have a contagious culture of enthusiasm which is based on positive mental attitude. Leafguard can't wait to meet you.
You don't need to have sales experience; you need to be self-motivated, driven, detail oriented, and someone who understands and values the customer experience. We offer a great training program, a company culture that believes in second chance employment, and allows our employees to make an impact every day.
Responsibilities
LeafGuard Sales Representatives:
• run pre-set warm leads, with no cold calling and no door to door knocking.
• self-generate leads for extra commission.
• High Earning Potential (commission): Most of our Sales Representatives earn avg $80,000-$120,000 in commission a year.
• Paid Training: (3 weeks) We have a state-of-the-art sales training program where you graduate with a new skill set.
• Pay Frequency: Weekly pay through direct deposit.
• Benefits package: Medical, Vision, Dental, Life Insurance, Company Swag, and 401k!
• Career Advancement: We pride ourselves on being a company that always promotes from within.
Qualifications
• Valid Driver's License with reliable transportation. (Required)
• Current vehicle, and vehicle insurance. (Required)
• Must have an energetic, friendly, and collaborative demeanor.
• In person attendance to all sales training and sales meetings.
By submitting your application, you agree that it may be shared with our Great Day affiliated companies for consideration.
ELM Home Building Solutions and its subsidiaries and affiliates, including Englert Inc. & LeafGuard Holdings provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#INDLGS
$80k-120k yearly Auto-Apply 6d ago
Sales Representative
Lithia & Driveway
Representative job in Medford, OR
Dealership:L0316 Crater Lake FordCrater Lake FordSales Representative
Pay: Commission pay plan with base and incentives
Schedule: Weekend availability required
We searching for highly motivated Sales Representatives to join our growing team! As the fastest growing Fortune 150 Company and largest auto retailer in the nation, we're expanding and ready to invite experts in sales to join our team. In turn, we provide top-notch training and continuous support to help our sales representatives succeed!
Our Ideal Candidate:
Reliable, shows up ready to work
Demonstrated success in sales, preferably in a dealership
Outgoing personality- ability to guide customers with their needs
Knowledgeable on products, features and industry
Valid driver's license with acceptable driving is required
Responsibilities:
Great customers in prompt, friendly and professional manner.
Provide professional product presentations to all customers.
Offer and accompany customers on vehicle demonstration drives.
Gather customer contact and interest information and enter into CRM.
Schedule customer appointments daily
Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$40k-71k yearly est. Auto-Apply 60d+ ago
High-Commission Independent Sales Rep
Treasurefy
Representative job in Medford, OR
We are a fun and efficient website design agency; we spend our days creating eye-catching, functional websites for our clients that will set them apart and improve their web presence, and in turn, their business. Our team comes comes from a variety of backgrounds, with one thing in common: we all love what we do.
We offer innovative solutions informed by over 15 years of multi-industry experience, and have worked with clients, ranging from entrepreneurs to non-profit organizations, in a variety of industries.
When we see that we can really help a company, we are glad to welcome them as a client. Our mission now is simple: “to provide expert web solutions at an affordable rate” so each of our clients can get back to doing what is most important sooner.
Job Description
We are looking for a talented and well-connected Independent Salesperson to sell high-quality and affordable new websites. This is a commission-only position with no cap on your potential earnings. Commission starts at 25%. We will provide you with product training and full support. Protected territories are available. We pay weekly.
You will develop leads and sales through your contacts and by actively contacting businesses in your area. Physical visits to local businesses is a key component of our sales process. It is important that you build and foster a network of referrals to create new opportunities for revenue growth.
You will NOT need to prepare presentations, proposals, nor contracts. Our team handles all the customer service. You will only need to sell and follow up with clients regularly to see how else we can help them to thrive.
We have a simple sales process for you to follow and will train you in it. We will provide you PowerPoint and print presentations, a powerful CRM software, and on-going training. Orders are taken online and clients can sign the contract electronically or in print.
If you are ready to take the next big step in your sales career that allows you to control your own success, financial security, and independence, we want to talk with you.
Answer the questions below and fill out this simple application today!
For how long have you been selling?
Why did you start and why do you still do it?
If you are currently working in sales, how long is your average sales cycle?
How would you reach out to prospects and make sales?
Qualifications
Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
Professional demeanor and selling style.
Solid experience in opportunity qualification, pre-visit planning, account development, and time and territory management.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional verbal communication and presentation skills.
Excellent listening skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
2 years of direct work experience in an external sales capacity.
University or college degree is a plus.
Former business owner or operator is a plus
Experience with customer relationship management (CRM) software a plus.
Additional Information
We are growing fast and need motivated and hard-working people to grow with us.
$40k-71k yearly est. 1d ago
In-Home Sales Representative
Bath Concepts Independent Dealers
Representative job in Medford, OR
Job Description
In-Home Sales Representative Transforming Baths with Style, Affordability, and Quality At Bath Concepts Independent Dealers, we're redefining the way homeowners approach bath remodeling. Offering stylish, cost-effective, and low-maintenance bath solutions, we cater to a wide range of needs - including accessibility requirements. Born out of a desire to offer superior quality and craftsmanship that was lacking in the marketplace, we've earned an outstanding reputation for excellence. Now, we're looking for passionate individuals to help us extend that reputation into the homes of more families.
About the Role: As an In-Home Sales Representative, you'll be the face of our company, meeting with pre-qualified homeowners and offering innovative solutions that fit their vision. This is an exciting outside sales position, where you'll use cutting-edge technology to design and sell high-quality bath products.
Your Responsibilities:
• Present our proprietary sales presentation to homeowners using an iPad
• Participate in ongoing weekly sales training to continuously hone your skills
• Use our intuitive software to design customized bath solutions
• Deliver pricing and close sales consistently
What We're Looking For:
• Strong interpersonal, organizational, and communication skills
• Prior in-home sales experience, and experience in the home remodeling industry is a plus
• Must have reliable transportation and be local to the area
• Confidence and poise in public speaking and presentations
• Ambitious, self-motivated, and disciplined approach to work
• Independent, goal-oriented attitude with the ability to thrive in a dynamic sales environment
• Outgoing, articulate personality that excels in social settings
This is a commission-based position with unlimited earning potential. Your earnings are determined by your performance and experience. This position is ideal for someone who wants a flexible schedule and is money-motivated.
If you're passionate about helping homeowners transform their spaces with top-tier products, we'd love to hear from you!
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EWODVJCGD0
$40k-71k yearly est. 22d ago
Sales Representative
The Spartan Group
Representative job in Medford, OR
Medford Volkswagen is looking for a results-driven individual to join our Sales team. We offer a straightforward sales training program with proven techniques and continual support.
The AVERAGE Salesperson's estimated compensation is $60-$70k/year.
Our BEST Salespeople earn well over $100k annually.
***CLOSED SUNDAYS***
Benefits Include:
Health and Dental Insurance
Paid Time Off
Paid Life Insurance
401k
5 Day work week @ 45 Hours per week
Apply today!
**************************
$60k-70k yearly Auto-Apply 60d+ ago
Billing/Collections Specialist
Hunter Communications Inc. 3.6
Representative job in Central Point, OR
Requirements
Physical Requirements:
Minimal physical effort under typical office conditions but must occasionally lift and/or move up to 25 lb. Ability to operate standard office equipment. Frequent sitting, talking, hearing and mental concentration for prolonged periods required; use of hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms; specific vision requirements include close vision and the ability to adjust focus, ability to distinguish color in graphs, charts, etc. Must be able to communicate and be understood clearly; hearing ability requirements include ability to interact with employees, the public, elected or appointed officials and outside organizations.
Hunter Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary Description $16.00 to $22.00 DOE
$35k-43k yearly est. 7d ago
Inside Sales
North Coast Electric Co 3.6
Representative job in Medford, OR
Job Responsibilities:
Enter, track, follow up & expedite sales orders, quotes & sales leads
Support the inside and outside sales teams
Promote add-on sales
Contribute to inventory and gross margin improvement opportunities
Participate in the negotiation, renewal, and maintenance of pricing contracts
Promote Service Center sales programs, goals, and initiaves (DOTP, WebStore)
Participate in product training
Identify and communicate inventory recommendations
Quote and manage small lighting and gear projects
Relationship building with Will Call customers
Other duties as assigned
Minimum Qualifications and Expectations:
Committed to 100% accuracy and doing tasks right the first time (DIRTFT)
Customer service focused
Ability to work directly with customers and suppliers
Able to work independently, handle multiple tasks, and prioritize
Able to use (or learn) NCE order entry software program Solar
Computer literate in Adobe, Word, Outlook, and Excel
Able to utilize internet to get product information from manufacturer websites for submittal information
Ability to work with manufacturer provided software for pricing and product information.
Detail oriented
Ability to learn manufacturer pricing programs
Great written and verbal communication skills
Physical Requirements and Work Environment:
Frequent computer and phone use
Standing and lifting in support of counter sales
Some warehouse environment; cutting wire products, lifting conduit
Usual 40-hour work-week Monday through Friday however based on business needs evening and weekend hours may occasionally be required
Requires punctual regular and reliable on-site attendance
$47k-85k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Southern Oregon Sanitation 4.2
Representative job in Grants Pass, OR
Putting our customer's needs first and endeavoring to find solutions which make our customers feel heard, taken care of and above all valued, is the mission of our Customer Service Representatives.
The Customer Service Representative is primarily responsible for providing excellent service to all internal and external customers by using in-depth knowledge of industry rules and regulations and company practices, as well as communicating effectively with team members within the company.
Essential Functions
Greet counter and call-in customers in a positive, friendly, and professional manner
Answer inbound calls with urgency and within service level
Communicate clearly with customers and employees in person, over the phone, and through radio communications
Assist customer with questions and concerns regarding services and billing through resolution. Deescalate calls when necessary.
Data entry of new accounts, transfers, discontinuation of services, route changes, billing adjustments, etc.
Accurate processing of daily route notes
Proper cash handling and completion of customer receipts
Balance cash drawer when necessary
Maintain a neat work area at all times to include front desk and lobby
Adhere to franchise agreements, company policies and procedures
Other duties as assigned
Reporting Relationships
This position reports to the Office Manager and has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and postage machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employees is frequently required to sit; stand; walk through the facility; use hands to handle items; reach with hands, arms; talk; hear; and view a computer screen. This position may expose the employee to hazardous noise levels, chemicals, fumes, and machinery.
Position Type and Expected Hours of Work
This is a non-exempt, full time, entry level position. This position is Monday through Friday, 8:00am-5:00pm with the possibility of over-time, holiday and weekend hours.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Competencies
Ability to stay focused in a busy office
Customer driven
Active listening and Communication skills
Time Management
Analytical & Problem solving skills
Teamwork Orientation
Strong computer skills including Microsoft Office
Competent typing and 10 Key Skills
Basic mathematical knowledge
Cash handling experience
Learn and Retain information quickly
Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)
Education, Experience, and Eligibility Qualifications
Customer service experience is a must
Computer Experience
Knowledge of Jackson, Josephine and Douglas Counties a plus
High School Diploma or equivalent
Acceptable driving record
Ability to pass a background check and drug screening
$31k-35k yearly est. 2d ago
Rewards Club Representative
Ko-Kwel Casino Resort Medford
Representative job in Medford, OR
Job Description
Let's Be Friends!
At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast!
Why this job matters
Be the smiling face and energetic force behind our casino players' club! You'll help guests feel like VIPs by getting new players registered and ready for fun, sharing point balances and special offer details with returning guests, and lending a hand during exciting club giveaways and promotions.
From welcoming newcomers to celebrating loyal players, you'll help create an experience that keeps everyone feeling lucky!
What you bring to the table
Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
Redeems points and prints redemption certificates for members as requested.
Cheerfully greet and provide excellent guest service to Ko-Kwel Casino Resort guests to include answering questions and directing guests to various events and areas of the casino.
Maintains confidentiality and discretion in all areas: including the dissemination of trade secrets, planning and promotional procedures and customer information files.
Access to sensitive customer information and computer processes.
Must be knowledgeable on all-promotional events and daily activities at Ko-Kwel Casino Resort properties.
Database entry for the Ko-Kwel Rewards Club members including creating Player's Club cards and other related tasks.
Complies with all applicable internal controls and reporting requirements.
Provides resolution of guest complaints.
Promote customer benefit programs.
Maintains database integrity by removing invalid addresses, duplicate accounts and banned player accounts.
Actively solicits guests to promote club membership.
Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned).Physical stuff to know
We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you.
You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll be on your feet, using your hands to handle tools and equipment. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke.
This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.
Must-haves, nice-to-haves, and maybe some bonus points
HS Diploma or GED required.
Previous hospitality experience preferred.
Marketing or promotions background a plus.
Must have excellent interpersonal, problem solving and customer service skills.
Must possess a positive attitude.
Must have excellent oral communication skills and the ability to communicate on a microphone.
Computer data entry experience preferred.
Must be able to work well with diverse clientele.
Must be 21 years of age or older.
Ability to pass and remain in compliance with required background checks and drug-free workplace policies
Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
Comfortable communicating clearly and positively with both guests and teammates.
Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
Job Posted by ApplicantPro
$28k-42k yearly est. 20d ago
In-Home Sales Representative
Bath Concepts Independent Dealers
Representative job in Medford, OR
In-Home Sales Representative Transforming Baths with Style, Affordability, and Quality At Bath Concepts Independent Dealers, we're redefining the way homeowners approach bath remodeling. Offering stylish, cost-effective, and low-maintenance bath solutions, we cater to a wide range of needs - including accessibility requirements. Born out of a desire to offer superior quality and craftsmanship that was lacking in the marketplace, we've earned an outstanding reputation for excellence. Now, we're looking for passionate individuals to help us extend that reputation into the homes of more families.
About the Role: As an In-Home Sales Representative, you'll be the face of our company, meeting with pre-qualified homeowners and offering innovative solutions that fit their vision. This is an exciting outside sales position, where you'll use cutting-edge technology to design and sell high-quality bath products.
Your Responsibilities:
• Present our proprietary sales presentation to homeowners using an iPad
• Participate in ongoing weekly sales training to continuously hone your skills
• Use our intuitive software to design customized bath solutions
• Deliver pricing and close sales consistently
What We're Looking For:
• Strong interpersonal, organizational, and communication skills
• Prior in-home sales experience, and experience in the home remodeling industry is a plus
• Must have reliable transportation and be local to the area
• Confidence and poise in public speaking and presentations
• Ambitious, self-motivated, and disciplined approach to work
• Independent, goal-oriented attitude with the ability to thrive in a dynamic sales environment
• Outgoing, articulate personality that excels in social settings
This is a commission-based position with unlimited earning potential. Your earnings are determined by your performance and experience. This position is ideal for someone who wants a flexible schedule and is money-motivated.
If you're passionate about helping homeowners transform their spaces with top-tier products, we'd love to hear from you!
$40k-71k yearly est. Auto-Apply 60d+ ago
High-Commission Independent Sales Rep
Treasurefy
Representative job in Medford, OR
We are a fun and efficient website design agency; we spend our days creating eye-catching, functional websites for our clients that will set them apart and improve their web presence, and in turn, their business.
Our team comes comes from a variety of backgrounds, with one thing in common: we all love what we do.
We offer innovative solutions informed by over 15 years of multi-industry experience, and have worked with clients, ranging from entrepreneurs to non-profit organizations, in a variety of industries.
When we see that we can really help a company, we are glad to welcome them as a client. Our mission now is simple: “to provide expert web solutions at an affordable rate” so each of our clients can get back to doing what is most important sooner.
Job Description
We are looking for a talented and well-connected Independent Salesperson to sell high-quality and affordable new websites. This is a commission-only position with no cap on your potential earnings. Commission starts at 25%. We will provide you with product training and full support. Protected territories are available. We pay weekly.
You will develop leads and sales through your contacts and by actively contacting businesses in your area. Physical visits to local businesses is a key component of our sales process. It is important that you build and foster a network of referrals to create new opportunities for revenue growth.
You will NOT need to prepare presentations, proposals, nor contracts. Our team handles all the customer service. You will only need to sell and follow up with clients regularly to see how else we can help them to thrive.
We have a simple sales process for you to follow and will train you in it. We will provide you PowerPoint and print presentations, a powerful CRM software, and on-going training. Orders are taken online and clients can sign the contract electronically or in print.
If you are ready to take the next big step in your sales career that allows you to control your own success, financial security, and independence, we want to talk with you.
Answer the questions below and fill out this simple application today!
For how long have you been selling?
Why did you start and why do you still do it?
If you are currently working in sales, how long is your average sales cycle?
How would you reach out to prospects and make sales?
Qualifications
Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
Professional demeanor and selling style.
Solid experience in opportunity qualification, pre-visit planning, account development, and time and territory management.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional verbal communication and presentation skills.
Excellent listening skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
2 years of direct work experience in an external sales capacity.
University or college degree is a plus.
Former business owner or operator is a plus
Experience with customer relationship management (CRM) software a plus.
Additional Information
We are growing fast and need motivated and hard-working people to grow with us.
$40k-71k yearly est. 60d+ ago
Sales Representative
R.I.S.E. Financial
Representative job in Central Point, OR
Job Description
We are seeking a high achiever who can distinguish themselves as an individual performer, and also develop a top-performing sales team. We are coming off of our 7th straight year of double-digit growth in new sales, and will be fast-tracking this candidate into a Market Director position. Our top priority is finding someone who aligns with our mission (to help people evolve and become a better version of themselves, and help them achieve their goals) and our core values:
Relentless -We are the ultimate competitors and achievers who refuse to be satisfied with "Just giving our best"
Integrity -We arethose with strong moral principles
Service -We put the customers at the heart, improving and adding value for our clients
Evolve -We adapt, we improve, and we grow
This role is a perfect fit for someone who is:
Results-driven, autonomous, and flexible
Accustomed to setting goals, creating plans, and carrying out the plan to reach the goal
Competitive, hard-working, and good at initiating action
Excels at motivating themselves as well as others
Thinks outside the box to work smarter, not harder
Great at reading and relating to people
Adaptable to a wide variety of situations and personalities
Enjoys receiving recognition for their accomplishments
Typically, the best at whatever they set out to do
Representatives Receive:
An exceptional supplemental health Insuranceproducts that features Return of Premium
Weekly and monthly bonuses &quarterly stock bonuses
100% lifetime vested renewal after 5 years
Exceptional corporate and industry specific training (virtually, in-person, and classroom)
One-on-one training and individual support from a proven, successful Sales Manager.Training includes very brief classroom time, but is largely done by working side-by-side with one of our existing top performers. Your learning is also supplemented by self-study courses designed by past and present Top 1% performers.
Supportive and positive corporate culture
An unparalleled opportunity for growth in an untapped market
Ability to set your own schedule and goals
All-expenses-paid incentive trips annually
Advancement into leadership determined by achieving metric-driven performance benchmarks
Ongoing leadership development training through weekly calls, one-on-one mentoring, and bi-annual retreats
Additional Position Qualifications:
Already licensed in Health & Life general lines (or willing and able to obtain Health & Life producer license - licensing reimbursement offered)
Bachelor's degree or a minimum of 4 years of professional (post-high school) work experience. Candidates within 6 months or less of degree completion will be considered, as will candidates with less than 4 years of professional work experience who have relevant or specialized outside sales experience.
Benefits:
A competitive weekly draw pay with commission and bonuses from the start.
Access to quarterly and annual incentives such as trips, cash bonuses, and stock options.
Short sales cycle, typically less than 3 business days.
CRM and training. Licensing reimbursement (state fees)
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Schedule:
Monday to Friday
Weekends as needed
Work Location: Business to business in person
to find out more about us please check us out at *****************************************
$75k-100k yearly 14d ago
Sales Representatives
Lithia & Driveway
Representative job in Medford, OR
Dealership:
Driveway.com | Sales Representatives Pay: $22/hour + Bonus Incentives Schedule: Open Availability
At Driveway.com, car buying and selling meets convenience-no haggling, no pressure, no leaving your couch. Backed by Lithia & Driveway's 300+ dealerships nationwide, we're blending the best of tech and human touch to make car ownership simple, transparent, and (dare we say) enjoyable.
We're looking for Sales Representatives who are ready to put people first and thrive in a fast-moving, customer-focused environment!
What You'll Do
Be the trusted guide for customers as they navigate their digital car purchase.
Communicate with customers via phone, text, and email to answer questions and explain next steps.
Support financing, documentation, and coordination for smooth vehicle delivery.
Provide timely updates, set clear expectations, and resolve concerns with professionalism.
Keep detailed notes and manage multiple customer journeys at once.
What You Bring
A customer-first mindset with a passion for helping others.
Prior experience in sales, service, or customer-facing roles.
Excellent communication skills (phone, email, text).
Organized, detail-oriented, and confident handling multiple tasks.
A calm, solution-driven approach under pressure.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$22 hourly Auto-Apply 60d+ ago
Financial Service Representative
First Community Credit Union of Oregon 3.8
Representative job in Grants Pass, OR
Schedule: Full-Time, Monday through Friday
If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!
You are the key to assisting our members with personalized solutions to enhance their banking experience with the best financial products in Oregon. Skill expectations include: Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
High School Diploma or Equivalent
Cash Handling & Customer Service Experience
Ability to assist with complex financial transactions in person or by telephone
Prior Lending Experience (preferred, but not required)
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$27k-32k yearly est. Auto-Apply 4d ago
Sales Representative
The Spartan Group
Representative job in Yreka, CA
Job Description
Yreka Motors (Ford & Honda) is looking for a results-driven individual to join our Sales team. We offer a straightforward sales training program with proven techniques and continual support.
Our Best salespeople earn over $100k/year.
Benefits Include:
Health and Dental Insurance
Paid Time Off
Paid Life Insurance
401k
5 Day work week @ 45 Hours per week - Closed Sundays!
Excellent Advancement Opportunities!
Apply Today!
Visit our brand new, state-of-the-art facility! ************************
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How much does a representative earn in Medford, OR?
The average representative in Medford, OR earns between $24,000 and $50,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Medford, OR
$34,000
What are the biggest employers of Representatives in Medford, OR?
The biggest employers of Representatives in Medford, OR are: