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$45k-65k yearly est. 5d ago
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Call Center Customer Service Representative
Russell Tobin 4.1
Representative job in South Jordan, UT
We're Hiring: Call Center Customer Service Representative
📅 Contract: 6-12 months - Contract-to-Hire
💲 Pay: $21.00-$22.00/hour
Are you an experienced call center or customer service professional with an interest in financial services?
We're hiring Account Representatives to support clients at a top-tier investment banking firm, providing high-quality account assistance in a fast-paced, metrics-driven environment.
✅ What We're Looking For:
1+ year of call center or customer service experience
Experience handling high-volume inbound calls
Strong communication, problem-solving, and organizational skills
Ability to navigate account systems and follow established procedures
Banking, financial services, or regulated industry experience is a plus
Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required
💼 What You'll Be Doing:
Handle inbound client calls regarding account-related inquiries
Deliver accurate, timely, and professional customer support
Troubleshoot and resolve issues efficiently
Maintain detailed and accurate documentation of all interactions
Meet and exceed individual and team performance metrics
🌟 Why Join Us?
Gain experience with a well-known financial institution
Structured onboarding and ongoing training
Fast-paced, team-oriented call center environment
Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
👉 Apply now to continue growing your customer service career in financial services.
$21-22 hourly 1d ago
Outside Sales Representative
Abrasives Incorporated
Representative job in Salt Lake City, UT
Outside Sales Representative - Abrasives Inc (covering Northern UT, Idaho, Montana and Wyoming)
Reside within the stated geography | Full-Time | ESOP Company
Abrasives Inc., a 100% employee-owned company and leading provider of Black Magic abrasive blast media, blast equipment, parts and consumables, is hiring a motivated, self-starting Outside Sales Rep to service Northern UT, Idaho, Montana, and Wyoming.
What You'll Do:
Drive sales across your territory through face-to-face and remote customer interactions
Promote and demo top-tier abrasive blast products, including Black Magic , and blasting equipment
Build strong relationships and identify new growth opportunities
Represent a company that you OWN a part of - we're an ESOP (Employee Stock Ownership Plan)
What You Bring:
Willingness to travel regularly (regional travel, no relocation)
Industrial, construction, or abrasives-related sales experience (2+ years preferred)
Strong communication and self-discipline
Valid driver's license and clean driving record
Bonus if you've worked with blast media or surface prep products
What We Offer:
Competitive pay and bonus structure
Employee ownership (ESOP)
Car Allowance and company supplied laptop, and phone
Medical coverage (100% covered by Abrasives Inc for the employee) dental, vision insurance, and HSA contribution on behalf of the employee by Abrasives Inc. including a 401K.
Be part of a growing, team-oriented company with a strong Midwest work ethic
Sound like your kind of opportunity? Let's connect!
Apply on LinkedIn
#SalesJobs #OutsideSales #IndustrialSales #SalesCareer #ESOP #TeamAbrasivesInc #SurfacePreparation #BlackMagicMedia #AbrasiveBlasting
$47k-72k yearly est. 1d ago
LeafFilter - Outside Sales Representative - Salt Lake City
Leaf Home 4.4
Representative job in Salt Lake City, UT
LeafFilter Gutters and Gutter protection No cold calling- no sweepstake giveaway- real people confirming your leads. Are you tired of cold calling looking for new business? Tired of the constant follow up, pay cuts, or unqualified leads? Tired of 3-5 hour meetings? Leaf Filter by Leaf Home is North America's largest direct to consumer entity and the largest home remodeling company in North America. Leaf Filter pays the best rates, for less time in the field and less time in the home. If you are a sales PROFESSIONAL ready to be paid for your talents apply now and come join a team of the highest paid and most valued design consultants in home remodeling sales. We consider all applicants from all backgrounds, do not hesitate to apply. Some of our best consultants come from very different backgrounds, we have the training you need if you believe you have the talent!
We're looking for motivated sales professionals to join our highly successful sales force in the growing home improvement industry. Our Design Consultants go to pre-scheduled appointments in residential homes and conduct sales presentations. They provide all of the necessary information for homeowners to make a same-day decision on their gutter protection needs.
Primary Responsibilities:
- Travel to and from your residence to company-generated, pre-qualified appointments with homeowners within the greater Metro area.
- Perform product demonstrations and discuss custom quotes during in-home consultations
- Follow a value-based selling process embodying honesty and integrity
- Attend trainings and regular sales meetings
- Other duties as assigned
Qualifications:
- Hold a valid driver's license (required)
- Comfortable traveling up to 2 hours for appointments on a daily basis (required)
- Ability to lift and carry at least 20-60 lbs. of sample materials (required)
- Capable of navigating various applications on an iPad (required)
- Previous outside sales experience is not a requirement
- Willingness to learn a structured and proven sales process
- A strong desire and ability to close the sale
Compensation:
- Uncapped, full commission structure with current consultants earning $80,000-$220,000 plus.
- Performance-based bonus opportunities
- ICBA Contractors insurance offering
Schedule:
- Flexibility on a weekly basis
- Evening and weekend availability (required)
Job Type: Full-time
Compensation package:
Bonus opportunities
Commission only
Commission pay
Uncapped commission
Schedule:
Day shift
Evening shift
Monday to Saturday as needed
$58k-72k yearly est. 7d ago
Sales and Marketing Development Representative - Draper, UT (Bilingual-Spanish Speaking Required)
Workbay
Representative job in Draper, UT
In this role, you'll be the voice and energy behind WorkBay's growth! You'll connect with curious business owners, share the story of how WorkBay can help them thrive, and turn interest into opportunity. From creating eye-catching marketing ads to having meaningful conversations with leads, you'll use your communication skills to build real connections. You'll work side-by-side with our marketing and sales teams to guide small business owners toward finding their perfect space-and taking the next big step in their journey!
About WorkBay:
We are a commercial real estate company that paves the way for new, small, or growing businesses to succeed. Our mission is to make the leasing process seamless and accessible for any business owner in need of the right workspace.
This position is ideal for someone ready to take their first step into the world of commercial real estate and make a real impact in the industry. At WorkBay, you'll be part of a dynamic, fast-growing team with many opportunities for professional development and growth within the company!
What will you be doing?
•Create targeted social media ad listings to drive leads and increase engagement
•Quickly identify, qualify, and follow up on inbound leads via social media, telephone, text, email, etc.
•Meet quotas for showings set by delivering high-quality showings and opportunities
•Deliver a best-in-class customer experience for prospects and customers of WorkBay
•Document all interactions and findings with leads in our CRM
•Maintain an up-to-date knowledge of our product and its value proposition to customers
•Partner with Marketing, Sales, and Operations to iterate on strategy, optimize deal flow, and improve lead quality
Qualifications
-Prefer previous experience in a sales/marketing-related role (or real estate experience is a plus)
-Preferred but not required, Spanish and English speaking
-Exposure in Canva to design social media graphics, ads, and marketing materials that align with our brand
-A bachelor's degree preferred or pursuing one in Sales, Marketing, Business, or a related field is a plus
-Capable of assisting in campaign planning, competitor research, and promotional strategy
-Excellent phone etiquette and demonstrated customer service skills
-Strong attention to detail; self-directed; and the ability to multitask
-Experience with Hubspot or comparable CRM tools to manage pipelines is preferred, but not required
Compensation
-$40,000 base salary- OTE $50,000+
$40k-50k yearly 1d ago
Outside Sales Representative
CMA Gift & Home 4.1
Representative job in Salt Lake City, UT
CMA is hiring a sales representative based in or around the SLC area.
We are looking for sales driven individuals for a road sales position for our Utah/S ID territory and a true desire to work with a winning company and team of sales professionals. This is a great entry level position to start in B2B sales!
Candidates will be expected to:
Increase existing door sales
Be highly self-driven and motivated - no micro management
Aggressively and creatively search, find and open new retail business opportunities
Omni Channel selling by writing orders each and every week while being OUT ON THE ROAD
Establish and maintain strong retailer and vendor relationships
Unlimited financial growth potential based on personal performance
Several compensation packages available
THIS JOB IS NOT RIGHT FOR EVERYONE; if you feel you can meet these requirements and want to join a great industry, please submit your CONFIDENTIAL resume to us at ************************** .
$54k-78k yearly est. 4d ago
Customer Support Representative
The Grace Company 3.9
Representative job in West Jordan, UT
Job Description
Since creating our first quilting frame, The Grace Company has been dedicated to connecting people with their passions through innovative solutions. We are a company focused on enriching lives, and we find joy in seeing our customers' crafts enrich the lives of others. Our goal is to make quilting and crafting more accessible to a wider community. From product design to customer service, we are committed to providing the best possible experience.
Position Overview:
Are you a problem-solver with a passion for helping people? As a Customer Support Representative, you will be the friendly and knowledgeable voice of The Grace Company. You'll be responsible for responding to inbound calls from our valued customers, providing support for our range of products, including quilting frames, machines, software, and accessories. This role is perfect for someone with a technical aptitude who enjoys troubleshooting and is comfortable learning new software applications.
What You'll Do:
Professionally handle inbound customer calls with a polite and clear communication style.
Become a product expert by gaining a deep understanding of our quilting frames, machines, and software.
Utilize your troubleshooting skills to diagnose and resolve customer issues effectively.
Clearly communicate technical solutions to customers with varying levels of technical expertise.
Document customer interactions and solutions accurately.
What You'll Bring:
A minimum of one year of experience in a customer service role.
Excellent verbal and written communication skills.
Strong troubleshooting and problem-solving abilities.
Proficiency with Microsoft products.
A comfort and willingness to learn new software applications.
A positive attitude and a commitment to providing exceptional customer service.
Why You'll Love Working Here:
Great Work Environment: Join a friendly and supportive team.
Competitive Pay: Starting at $18.00 per hour.
Time Off: We offer paid holidays and vacation after a minimal employment period, plus a personal-time accrual program.
Convenient Location: Our office is conveniently located on Redwood Road in West Jordan.
Job Posted by ApplicantPro
$18 hourly 17d ago
Customer Success Rep C
Simco Electronics 4.1
Representative job in Draper, UT
Job Description
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
• Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
• Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
• Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
• Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
• Proactively identify potential issues and resolve them before escalation.
Communication and Support
• Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
• Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
• Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
• Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
• Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
• Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
• Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
• Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
• Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
• Proactively share customer feedback and insights with the team to improve overall service quality.
• Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to guide, motivate, and develop team members.
• Expertise in managing and resolving disputes effectively.
• Flexible and creative problem-solving skills and a proactive, customer-focused mindset
• Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
• Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
• Comfort in presenting ideas and solutions to management and stakeholders.
• Exceptional active listening skills and the ability to empathize with customers.
• Time management and multitasking skills to handle multiple requests efficiently.
• Build trust and rapport with both customers and internal teams.
• Positive, solution-focused attitude with a commitment to accountability and self-improvement.
• Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
• Associate degree or equivalent experience.
• Minimum of 5 years of relevant customer service experience required.
• Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
• Prolonged periods of sitting while working on a computer.
• Occasional standing, bending, and other physical activities to support office or service-related tasks.
• Repetitive hand movements associated with data entry and computer work.
• Ability to lift and move up to 45 lbs. without assistance.
Working Environment
• Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
• Minimal travel may be required for training or customer support activities
$43k-58k yearly est. 7d ago
Sales Development Representative
Neighbor 4.3
Representative job in Lehi, UT
At Neighbor, our vision is to bring communities together by solving our neighbors' biggest challenges. We're building the largest hyperlocal marketplace the world has seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50 states and we're just getting started! To learn more, here is what one of our investors wrote after leading Neighbor's Series A.
We're looking for a top Sales Development Representative to help lead our expansion strategy. This role will consist of qualifying both outbound and inbound leads from small to mid market size companies, scheduling product demonstrations, then closing and onboarding prospective clients.
This role is critical to the business and you will have the opportunity to work cross-functionally to achieve an excellent customer experience while having a direct impact on our revenue and growth.Primary Responsibilities:
Master the ability to evangelize the Neighbor story for all types of small businesses and commercial real estate owners
Build a strong sales pipeline through targeted, effective calling of cold leads
Respond to warm leads that come through the pipeline in an efficient manner and adhere to a consistent follow-up process
Prospect and research to identify new sales opportunities
Perform industry research and analysis to identify sales opportunities
Ensure successful follow-through of sales cycle by maintaining accurate activity and lead qualification information in CRM
Collaborate cross-functionally to ensure your client's highest possible success
Qualifications:
Thrive in a dynamic, fast-paced environment, and are willing to wear multiple hats across a small team
Exceptional at staying organized and being able to prioritize
Willingness to speak up and suggest process improvements
You are at your best when under pressure and hit deadlines
Strong communication skills, both written and verbal
You are hardworking and go the extra mile to achieve goals
Ability to empathize with customers
Benefits:
Stock options
Medical, dental, and vision insurance
Generous PTO
11 paid company holidays
401(k) plan
Infant care leave
On-site gym/showers open 24/7
About Neighbor: Neighbor is a marketplace where people with extra space in /around their home connect with people in need of storage. At 50% the cost of traditional self-storage, Neighbor provides affordable storage to renters and the ability for hosts to monetize unused space. Come help us disrupt the $40 Billion Dollar self-storage industry!
This is a unique opportunity to join a fast-growing, VC-backed tech startup. You will be part of a fun, collaborative and inclusive team of innovative, talented, and motivated individuals.
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at ***************. Check out our
careers page
to get to know us better as you think about your next step at Neighbor!
$45k-72k yearly est. Auto-Apply 60d+ ago
Strategic Inbound Sales Representative
Hire Integrated
Representative job in Lehi, UT
About the job
Our sales team is competitive and passionate about helping small businesses attract, engage, and retain customers. We create opportunities for the company to grow, not only in our current verticals but also by exploring new industries that would benefit from our platform. Our quick sales cycle allows you to interact with more customers in your vertical (Dental, Medical, Veterinary, Home Services, etc.) who call our product a “game-changer.” This team leads and encourages the best out of each other. We give feedback, take feedback, and want people who take initiative to reach their goals. We care about each other and thrive on seeing others succeed.
Schedule: Monday-Wednesday in office / Thursday-Friday flexible
Reports to: Sales Director
What You Will Own
Manage a high-volume pipeline of net new inbound leads and drive new customer acquisition. This position will focus more on conversion over creation (lead to demo and demo to closed won).
Maintain an understanding of the competitive market space and speak to our value proposition.
Conduct 40+ demos per month.
Maintain an extremely detailed and organized process in Salesforce.
Exceed monthly sales quotas and expectations.
What You Will Need to Accomplish the Job
4+ years of closing experience in an inside sales motion.
Consistent performance metrics and track record of meeting quota.
Excellent closing skills within an inside sales motion.
Strong desire to win and initiative in driving personal success.
Excellent organization with the ability to handle 50+ leads at any given time.
Strong history of achieving sales metrics and quotas.
Resilient attitude in an evolving work environment.
What Will Make Us Love You
Small business sales experience.
Proven success in prospecting new markets and closing new business.
Excellent communication/presentation skills and ability to build relationships.
Excellent interpersonal skills.
$37k-61k yearly est. 60d+ ago
Customer Success Development Representative (CSDR)
Connecteam
Representative job in Salt Lake City, UT
Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees.
Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business.
About the Role
As a Customer Success Development Representative (CSDR) at Connecteam, you'll play a critical role in shaping our customers' first experience after purchase.
This is a post-sale, customer-focused role. You'll work exclusively with new paying customers, reaching out as soon as they convert to schedule their first onboarding session with our Customer Success onboarding team. Your mission is to ensure customers get started the right way, understanding their needs, positioning the value of onboarding, and setting them up for long-term success with Connecteam.
What You'll Do
Proactively reach out to new paying customers via phone, email, and text to schedule their first onboarding session
Manage your pipeline in HubSpot CRM, keeping records accurate and up to date
Review customer details in HubSpot to understand their business, use case, and how to tailor each conversation
Book onboarding sessions for the Customer Success onboarding team, ensuring smooth and accurate handoffs
Follow a structured outreach and call script while confidently handling basic questions and objections
Partner closely with the Customer Success onboarding team to share feedback, improve processes, and optimize customer handoffs
Increase engagement with new paying customers to ensure the majority successfully connect with the onboarding team.
What You'll Bring
High motivation, strong work ethic, and a willingness to learn
Comfort speaking with customers over the phone and building rapport
Strong communication skills and the ability to follow a script while sounding natural and confident
Ability to understand customer needs and explain the value of onboarding in a clear, friendly way
Organized and detail-oriented, with the ability to manage tasks and pipeline activity in a CRM
A quick learner who thrives in a fast-paced startup environment
Resilience and adaptability when handling objections or unresponsive customers
No prior SaaS or sales experience required, we'll got you!
Comfortable working US business hours: Monday-Friday, remotely - MUST
Joining Connecteam Is The Smart Move
We build our people up. Every team member is treated as a long-term investment, with ongoing training and development.
We make an impact. Our platform helps businesses communicate, operate, and manage their deskless workforce effectively.
We get the job done. We're passionate, driven, and focused on delivering real value to our customers.
We have fun. From weekly happy hours to holiday parties, we enjoy working together (and good food, of course).
Everyone is welcome. We're committed to creating a supportive, inclusive environment where everyone can thrive.
Benefits:
Medical, dental, vision coverage
Paid time off for vacation, sick days.
401k
Salary:
$60,000 USD
$60k yearly Auto-Apply 11d ago
Customer Success Live-Chat Representative
Simplecitizen 4.2
Representative job in Salt Lake City, UT
Who We Are
SimpleCitizen is a tech-based immigration company with a special focus on helping immigrants and their families with their Immigration journeys; we take innovative technological approaches to provide services that effectively meet their needs. SimpleCitizen has provided immigration support to thousands of immigrants, and their families, even in the midst of rapidly changing immigration policies. Since our founding in 2014, we've built a reputation of doing whatever it takes to help lawful immigrants to the United States obtain Permanent Residency, and Citizenship, at a fraction of the cost and time of traditional alternatives, while consistently providing a delightful customer experience evidenced by our world-class net promoter score. In 2020, SimpleCitizen was acquired by Fragomen-an AMLaw 100 law firm and leading immigration legal services provider in the United States and around the world. For nearly 70 years, Fragomen has been exclusively dedicated to providing immigration guidance and support. The Fragomen organization has a global footprint with over 50 offices worldwide in more than 170 countries. Fragomen's professionals are recognized as the world's preeminent immigration thought leaders in their respective jurisdictions. Opportunities to truly disrupt an industry are not that common, but this is one of them. In partnership with Fragomen, the stage is set for SimpleCitizen to transform the multi-billion-dollar immigration industry. We will win because of our uncompromising customer focus and our innovative approach to technology. To achieve this bold mission, we'll need the help of the best people in all aspects of our business.
What we're looking for:
We're seeking a dedicated, compassionate, and resourceful Customer Live Chat Representative to join our team. In this position, you will play an important role in helping to convert interested leads into customers and guiding current customers through navigating our innovative immigration form software. In addition to guiding customers through the customer experience, you are also tasked with helping our customers locate the legal information they need to accurately complete their immigration applications.
Responsibilities:
Act as the first point of contact for many SimpleCitizen customers;
Provide prompt, courteous, and accurate live chat support to customers using SimpleCitizen's software to self-generate their immigration applications;
Help customers navigate government websites to locate information that they can rely on while using our platform to draft their immigration paperwork;
Answer customer inquiries regarding immigration requirements, procedures, and documentation in a compliant way;
Aid potential customers in understanding how SimpleCitizen works, aligning their needs with potential solutions offered by the company;
Help convert potential leads into customers by providing adequate information to help customers make purchasing decisions;
Schedule phone and video call appointments with potential customers for senior members of the team;
Troubleshoot technical issues related to the software and escalate complex issues to the appropriate parties;
Maintain detailed and accurate records of customer interactions and transactions; and
Contribute to the company's desire to continuously improve our services and software platform for the benefit of our customers and stakeholders.
Qualifications and Skills:
Very strong communication skills (both written and verbal).
Spanish or Chinese language proficiency is a plus.
Proficiency in using computers and navigating software applications
Experience with VoIP phone systems, Google Suite, and Microsoft products are a plus.
Ability to multitask and work efficiently in a fast-paced environment.
Compassionate and patient demeanor with a genuine desire to help others.
Previous experience in customer service or a similar role (preferred, but not required)
Previous account executive and/or inbound sales experience (preferred, but not required)
Knowledge of immigration procedures and forms (preferred, but not required - training will be provided).
Benefits:
Competitive salary: $50,000 - $55,000 per year
Eligibility for quarterly bonuses based on performance, after probationary period
Unlimited PTO
Up to 14 Weeks Parental Leave
Full Medical, Vision, Dental Benefits
Hybrid work arrangements available, after probationary period
Growth-Centered Work Environment
$50k-55k yearly 60d+ ago
Inbound Sales Representative
Nuvia MSO LLC
Representative job in Orem, UT
Job Description
Do you have a keen eye for detail and a passion for sales? Then this opportunity is for you! Our growing teams are looking for enthusiastic Inbound Sales Representatives to join our growing sales team. This in office role plays a crucial role in managing the flow of hundreds of warm leads from prospective patients interested in dental implant treatment. The Inbound Sales Representative's main goal is to schedule and confirm attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly.
Come Join our amazing team at Nuvia Dental Implants, where we provide dental implants to patients, literally changing their lives. We'd love to show you why our teams love working here!
This Inbound Sales Representative comes with a $50k base annual salary plus commissions, and the opportunity would include eligibility for our full range of benefits and perks that include health, dental, and vision, parental leave, employer contributions to 401K and PTO, holiday pay, and more!
Responsibilities:
Live Company Core Values: Patient Obsessed, MVP Teamwork, Operational Excellence, and Eagerness to Invent
The Inbound Sales Representative's main goal is to schedule and confirm the attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly
Handle a high volume of inbound lead forms daily, ensuring timely follow-up to generate productive conversations with prospective patients
Use persuasive, motivational skills to inspire patients to take the next step toward their dental health journey
Manage multiple tasks simultaneously, such as lead tracking, scheduling, and follow-up, while ensuring excellent time management
Be a self-starter who is highly motivated to meet scheduling goals and productivity benchmarks
Prioritize the patient's experience and ensure clear communication, empathy, and a helpful attitude throughout the process
Qualifications:
Prior direct B2C sales experience preferred. Specifically door to door experience, phone sales, and/or In-person direct sales experience
Basic tech literacy is required, and experience working with CRM systems is a plus
Excellent written and verbal communication skills
High confidence in yourself and Nuvia's services
Proactive self-starter with the ability to work independently.
Integrity and dedication to providing the best patient experience
40 hours a week. Monday - Friday with potential/optional Saturdays
In-Office from 8 am to 5 pm in all time-zones; hours may need to be flexible at times
$50k yearly 7d ago
Fulfillment Team A
The Good & The Beautiful
Representative job in Lehi, UT
We are looking for positive and proactive individuals to be a part of our fulfillment team.
Job Highlights
Set weekly schedule
Weekend or Holiday work not required
Work up to 5 shifts per week but only 3 shifts are required
Positive and clean work environment
Schedule: Monday - Friday, 8:00am - 2:00pm (Employees required to work a minimum of 3 shifts a week)
JOB DESCRIPTION
This position pulls, checks, packs and labels customer orders. Additionally, assembles course sets and book packs, stocks the “pulling area,” and is responsible for the cleanliness of the facility. This position will be responsible for ensuring accuracy and timeliness of all job functions.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Read customer orders, work orders, shipping orders to determine items to be moved, gathered or distributed and/or shipped.
Move materials and items from receiving or storage areas to shipping or to other designated areas.
Assemble customer orders from stock and place orders on pallets or shelves or relocate orders to a holding area or shipping department.
Mark materials with identifying information using appropriate methods.
May be assigned facilities maintenance duties as needed.
Prepare parcels for mailing.
Sweep, dust and mop. Organize warehouse and work area for orderliness at all times.
Wear the proper safety equipment.
Competencies
Communication Proficiency.
Organizational Skills.
Thoroughness.
Time Management.
Detail Oriented.
Supervisory Responsibility
This position has no direct supervisory responsibilities.
Work Environment
This position works in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard warehouse equipment such as hand trucks, box cutters and tape dispensers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 30 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type and Expected Hours of Work
This is a part-time position. Days and hours of work are between Monday through Friday, between 8:00 a.m. to 2:00 p.m.
Expected hours: 18-29 per week. A minimum of 3 full shifts a week.
Requirement: Must be 16 years of age or older
Please note: We participate in E-Verify; this program verifies workers are authorized to work in the United States.
$29k-38k yearly est. 60d+ ago
Customer Experience Representative
Silac Insurance Company
Representative job in Salt Lake City, UT
Job Description
About SILAC
SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that help individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees.
With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees.
We hold true to our core values:
Adaptability & Continuous Improvement
Transparency & Trust, Honesty & Integrity
Teamwork & Collaboration
Gratitude & Compassion
At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.
Customer Experience Representative
Department Overview: The Customer Experience Department at SILAC supports policyholders, agents, and internal partners by delivering efficient, accurate, and compassionate service. We manage incoming inquiries, process policy-related transactions, and provide education on our annuity products. Our department values collaboration, consistency, and a commitment to delivering excellent service. By focusing on clear communication and problem-solving, we support SILAC's mission to be a trustworthy and responsive partner.
Job Overview: The Level 1 Customer Experience Representative is responsible for supporting incoming service needs with the majority of the work through incoming phone calls. This role serves as the first point of contact for customers and agents with issued policies or pre-sale questions, assisting with questions related to policy status, basic transactions, and general information. Representatives must demonstrate strong listening skills, accurate documentation, and a customer-first mindset. This role also acts as a gateway for professional development within the department.
Job Details
Starting Pay Rate: $21.75
Full Time or Part Time: Full-Time
Standard Hours Per Week: Monday - Friday, 40 hours/week
Work Schedule: Shift starts between 6:30 AM and 8:30 AM MT
Schedule Type: In-Office with potential to go Hybrid in the future.
What you'll do:
Customer Support (Phone & Written):
Respond to incoming calls and messages from policyholders, agents, and internal teams.
Provide accurate, policy-level information in a professional and timely manner.
Provide information and resources via email to agents and policyowners.
Processing:
Review and complete basic service requests such as address changes, annual reallocation of funds, and beneficiary updates.
Ensure all requests meet internal and regulatory guidelines prior to processing.
Documentation & System Navigation:
Accurately record customer interactions and transaction details in appropriate systems.
Navigate multiple internal platforms to locate policy data and job aids.
Collaboration & Communication:
Partner with teammates and cross-functional departments to resolve issues.
Communicate updates, escalations, and service impacts to appropriate channels.
Learning & Development:
Participate in regular training and coaching sessions.
Stay informed of product changes, procedural updates, and customer experience initiatives.
Job Requirements
Who you are:
Required
High school diploma or equivalent
1+ year of experience in a customer service, administrative, or call center environment
Strong verbal and written communication skills
Comfortable using multiple systems and following defined procedures
Willingness to learn annuity products and financial service regulations
Desired
Experience in the annuity or life insurance industry
Experience in a Customer Service
Experience in a call or service center environment
Familiarity with financial service terminology and processes
BENEFITS:
Medical Plans, including FSA and HSA
Dental and Vision
401(k) (Roth and Traditional)
Pet Insurance
Parental Leave
Paid Time and Sick Time off
10 Paid Holidays and 1 Birthday Pay
Paid Volunteer Time
College Tuition Reimbursement
Communication during the recruitment process regarding interview requests or job offers will come directly from a recruiting team member with a silacins.com email address.
At SILAC, we celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or a special need that requires accommodation, please let us know.
Job Posted by ApplicantPro
$21.8 hourly 6d ago
Call Center Representative (Bilingual English/Spanish)
CHC Utah 4.2
Representative job in Salt Lake City, UT
Call Center Representative (Bilingual English/Spanish)
Job Level: Entry Level (less than 2 years)
Job Type: Part-Time
Date Updated: July 29, 2016
Years of Experience: Less Than 1 Year
Starting Date: July 29, 2016
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Job Description:
Call Center Representative - This Part time position is available at our Oquirrh View Clinic working 8am -12Pm, Monday-Friday. Responsible for all functions of appointment scheduling, telephone messaging, updating important patient information and playing a key role in the coordination and delivery of quality customer service to CHC patients and their families.
Experience and Skills:
Basic computer and typing skills, excellent interpersonal and oral communication skills, strong writing skills and a minimum of 1 year customer service or direct patient care experience is required. Health care experience and bilingual Spanish/English is also required.
$27k-34k yearly est. 60d+ ago
Call Center Representative
Platinum Dental Services
Representative job in Lindon, UT
Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career!
Why You'll Love Working with Us:
Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week).
401K Plan: Secure your financial future.
Paid Time Off: Achieve work-life balance with PTO.
Paid Holidays: Enjoy paid holidays throughout the year.
Monthly Performance Bonuses: Rewarding your dedication and success.
Compensation:
$15-$18 per hour
About the Role:
Platinum Dental is seeking part-time Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.
Why Join Platinum Dental?
Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team.
At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience.
Ready to Join Our Team?
If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here.
Apply Now!
Requirements
Key Responsibilities:
Appointment Scheduling: Contact and schedule appointments for our patients.
Customer Support: Answer incoming calls and assist patients with their concerns.
Efficient Navigation: Navigate through multiple computer programs simultaneously.
Skills and Qualifications:
Computer Proficiency: Strong foundation in computer navigation skills.
Communication Skills: Excellent verbal and written communication skills.
Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline.
Telephone Etiquette: Good telephone etiquette and exceptional customer service skills.
Organizational Skills: Exceptional organizational skills.
Bilingual: Spanish preferred but not required.
Salary Description $15-$18 per hour
$15-18 hourly 60d+ ago
Customer Success Representative
EVO Pest Control
Representative job in Orem, UT
Come work with the highest-rated and fastest-growing Pest Control Company in the Midwest! We are looking for a qualified Customer Success Representative for our office in Orem, UT. We have full-time positions available. Your role is to provide quality customer service via email, phone, and text to the thousands of customers in the Midwest.
Must have strong attention to detail. Must have the ability to multitask and work in a fast-paced environment. Must be able to learn new systems and protocols on a computer, be tech-literate, and be adaptable to technology.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits: Health insurance, paid time off
Responsibilities
- Answer inbound phone calls and assist customers with questions, concerns, and service requests
- Schedule, reschedule, and confirm service appointments
- Develop and maintain strong relationships with clients
- Provide technical support to customers
- Provide clear information about services, treatments, billing, and warranties
- Resolve customer issues with professionalism, empathy, and follow-through
- Accurately document customer interactions and updates in the system
- Negotiate contracts and close agreements to maximize profits
- Work closely with technicians and internal teams to ensure a smooth customer experience
Experience
- Previous customer service or call center experience preferred, but not required
- Strong communication, service, and negotiation skills
- Strong work ethic, reliability, and a willingness to learn
- Positive attitude and genuine desire to help customers
- Comfortable speaking with customers over the phone
- Ability to remain calm, professional, and solution-focused with customers
- Strong attention to detail and ability to document information accurately
- Open to learning new systems, skills, and receiving feedback
If you are a results-driven individual with a passion for customer success and communication, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Benefits:
401(k) matching
Health insurance
Paid time off
Work Location: In person
$16-20 hourly 3d ago
Customer Success Representative
Evo Pest Office 4.0
Representative job in Orem, UT
Benefits:
401(k)
Health insurance
Paid time off
Come work with the highest-rated and fastest-growing Pest Control Company in the Midwest! We are looking for a qualified Customer Success Representative for our office in Orem, UT. We have full-time positions available. Your role is to provide quality sales and customer service via email, phone, and text to the thousands of customers in the Midwest.
Must have strong attention to detail. Must have the ability to multitask and work in a fast-paced environment. Must be able to learn new systems and protocols on a computer, be tech-literate, and be adaptable to technology.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits: Employee discount health insurance, paid time off
Responsibilities
- Develop and maintain strong relationships with clients
- Drive sales growth through account management strategies
- Identify new business opportunities and lead generation
- Negotiate contracts and close agreements to maximize profits
- Collaborate with the sales team to achieve targets
- Utilize Salesforce or similar CRM tools for account management
- Conduct warm calling to prospective clients
- Provide technical sales support to customers
Experience
- Proven experience in account management, sales, or related field
- Strong communication and negotiation skills
- Leadership abilities to drive results and motivate teams
- Business development expertise to identify growth opportunities
- Familiarity with market trends and competitor activities
If you are a results-driven individual with a passion for sales and account management, we invite you to apply for this exciting opportunity. Compensation: $16.00 - $20.00 per hour
Our Mission No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Family-Owned. Family-Run. Family-First. At Evo Pest Control, we know what it means to be part of a family. As part of the Evo family we commit to doing whatever it takes to keep unwanted guests out of our customers' homes. That's why we offer a range of effective services to tackle existing pest problems and prevent future infestations before they start.
$16-20 hourly Auto-Apply 60d+ ago
Service Center Representative
Love Where You Work
Representative job in Provo, UT
Identify and resolve the member needs while providing outstanding member service over the phone. This position requires cross selling credit union products and services that fit the member's needs.
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Actively and enthusiastically cross sells credit union products and services.
b. Performs account maintenance and account changes as needed.
c. Processes a variety of electronic funds transfers such as ACH, Wires, and Card Payments.
d. Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
e. Provides necessary tools for account use such as check orders, debit cards, credit cards, and access to online banking.
f. Answers questions and solves problems for members by listening to concerns, collecting data, securing answers and reporting results to the inquiring party.
g. Completes the account opening process as well as the account closure process.
h. Identifies and resolves the member's needs while providing outstanding member service over the phone.
i. Prevents fraud through proper member verification.
j. Provides account services to members by receiving deposits and loan payments, issuing withdrawals, performing monetary transfers, and selling cashier's checks.
k. Performs card maintenance and research through the Visa system.
l. Processes member disputes.
m. Stays current and complies with all UCCU policies/procedures including security protocol by participating in the employee certification program.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union products and services.
c. Maintains and projects the Credit Union's professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and management.
a. Completes required paperwork and records accurately and promptly.
d. Attends meetings and trainings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross sells Credit Union products and services.
b. Ensures that work area is clean, secure, and well maintained.
c. Exudes caring and professional attitude in all interactions with members, prospective members and coworkers.
PERFORMANCE MEASUREMENTS
1. Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with members. Member problems or questions are courteously and promptly resolved.
3. Good working relationships and coordination exist with area personnel and Management. Appropriate assistance is provided to area staff as needed.
4. Required reports and documentation are accurate, complete, and timely.
5. The Credit Union's professional reputation is maintained and conveyed.
6. Works a regular and predictable schedule.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE: Thorough knowledge of teller functions and credit union products, services, and policies.
Understanding of member bookkeeping procedures.
EXPERIENCE REQUIRED: Previous related experience is helpful.
SKILLS/ABILITIES: Excellent communication and public relations skills.
Professional appearance, dress, and attitude.
Ability to operate related computer applications and business equipment including 10-key and telephone.
Solid math and bookkeeping abilities.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY: Ability to perform very simple algebra.
LANGUAGE ABILITY: Ability to read a variety of books, magazines, instruction manuals, atlases, and
encyclopedias.
Ability to prepare memos, reports, and essays using proper punctuation, spelling and
grammar.
Ability to communicate distinctly with appropriate pauses emphasis; correct punctuation (or
sign equivalent), and variation in word order; using present, perfect, and future tenses.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
How much does a representative earn in Millcreek, UT?
The average representative in Millcreek, UT earns between $23,000 and $46,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Millcreek, UT
$33,000
What are the biggest employers of Representatives in Millcreek, UT?
The biggest employers of Representatives in Millcreek, UT are: