Representative jobs in Napa, CA - 2,050 jobs

Rate depends on experience, please ignore the rate on the ad, that's an AI assumption. The client has requested market rate. This is mainly remote but will potentially require some travel to office in West Sacramento as well as travel to sites in California (travel is reimbursed). Work Environment: - Must be a resident of the state of California - Travel required throughout one or more geographic regions to support outreach, training and other provider and account needs. - For positions assigned to WFH, reliable high-speed internet connectivity is required. Resources working-from-home may be required to report to the office, at times, to support meetings, special training requests or other business needs. The office is in West Sacramento. Summary: As a Justice Involved Re-entry Initiative (JI) Outreach Specialist, you will play a key role in maintaining effective communication within our organization and with external stakeholders. This position supports the provider community in a variety of areas including outreach, research, communications, virtual/onsite visits, and potentially virtual or face-to-face training delivery. The role combines customer inquiry management and basic process/project coordination with provider outreach and training. The role purpose is to manage inquiries, research, outreach and training from onset to completion, to enhance service quality, and Medi-Cal program compliance. This role works with providers (provider trading partners), provider associations, and directly with the client in support of the Medi-Cal program. Role: - Under minimal supervision, using independent judgement, respond to inquiries from clients, providers, and internal stakeholders with professionalism and accuracy. Handle claims research, billing support, and issue resolution to build trust and maintain strong relationships. Apply knowledge of policies and procedures to resolve issues and ensure adherence to program standards. - Plan and deliver training sessions (including workshops, seminars, program specific group events)-both virtual and in-person-covering billing processes, policy updates, and program requirements. Act as a liaison between providers and internal departments to develop training material and implement initiatives that support program goals. - Provide one on one billing support, claim research and analysis. Coordinate the flow of correspondence, ensuring clarity, accuracy, and timely responses. Maintain organized communication channels to support collaboration across teams. - Research claim trends, analyze data, and provide actionable insights to improve processes and provider experience. - Support schedule development, track/own progress of training and outreach deadlines. Escalate risks or delays to keep initiatives on track. Key Skills & Qualifications: - Excellent verbal and written communication, presentation, and training skills for diverse audiences (virtual and in person settings), with a focus on simplifying complex billing and policy topics - Three or more years' experience in the healthcare industry in insurance, provider support, IT and operations. Provider billing experience and working knowledge of CMS-1500 and UB-04 claim forms preferred - Ability to work independently and exercise judgement. Hands-on experience with researching, resolving, educating providers on claims processing, billing, and reimbursement; Medi-Cal or Medicaid experience preferred. - Strong analytical and organizational skills with the ability to manage multiple priorities; including basic project management capabilities for scheduling and progress tracking of training and outreach tasks. - Willingness to travel within one or more geographic regions to support outreach and training needs. Job Type: Contract

Reporting to the Sr Manager, Medicare Sales, the Medicare Telesales Representative is responsible for enrolling members into San Francisco Health Plan's new Dual Special Needs Plan (D-SNP). You will connect with the underserved, Medicare-eligible individuals, with an understanding of their comprehensive Medicare and Medi-Cal benefits, you will review their health coverage and explain how the SFHP Care Plus DNSP plan can meet their unique health and financial needs. Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office. Salary: $70,000 - $82,000 per year + commission WHAT YOU WILL DO: Answer incoming phone calls from prospective members, identify the type of assistance the customer needs with the goal of converting caller to a qualified lead and sale. Educate prospects about Medicare basics and D-SNP plan features, including extra benefits and coordination with Medi-Cal. Build trust and partnership with diverse members of the community, individuals with limited English proficiency and/or health literacy. Conduct outbound follow-ups with prospects from marketing campaigns, referral sources, events, or community partners. Follow up with members on questions or to review current or new products and services. Navigate multiple computer systems to document member interactions in real time in the EvolveNXT CRM platform, while engagement with members. Demonstrate knowledge of the product portfolio by addressing the needs of members, explaining the differences between products, and assisting selection of products to best meet their needs. Help complete the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines. Meet the goals established for the position in performance, attendance, and consumer experience. Comply with all CMS and SFHP marketing and enrollment guidelines to ensure ethical and compliant sales practices. Meet and maintain requirements for agent licensure, appointments, and annual product certification. Participate in training, certification, and ongoing coaching related to sales strategy, compliance, and cultural competence. WHAT YOU WILL BRING: High School Diploma/GED or 4+ years of customer service/sales experience. Active California Life/Health Insurance License or ability to obtain within 30 days, as well as AHIP. Work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed. Basic knowledge of Medicare and Medicaid (Medi-Cal). Prior experience in Medicare, Medicare Advantage or D-SNP sales a plus. Bilingual in English and in one of San Francisco Health Plan's defined threshold languages (Cantonese, Spanish, Vietnamese, Tagalog and Russian) required. Must reside in California. WHAT WE OFFER: Health Benefits Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP. Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage. Vision: Employee vision care coverage is available through Vision Service Plan (VSP). Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan. Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays. Professional development: Opportunities for tuition reimbursement, professional license/membership. ABOUT SFHP: Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. San Francisco Health Plan is an E-Verify participating employer. Hiring priority will be given to candidates residing in the San Francisco Bay Area and California. #LI-Hybrid (Hybrid remote/in-office) Please see job description PI281298264 Job distributed by JobTarget.

The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic). Key Responsibilities: Greet, register, and check-in patients, ensuring accurate demographic and insurance information. Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately. Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests. Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments. Collaborate with providers, nurses, and other staff to maintain efficient clinic operations. Uphold patient confidentiality and comply with HIPAA and organizational policies. Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving. Qualifications: Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role. Strong communication skills with a professional and approachable demeanor. Proactive mindset with ability to anticipate clinic needs and take initiative. Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly. Strong organizational skills with attention to detail and accuracy. Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence. Preferred Skills: Previous experience in a specialty clinic or hospital setting. Familiarity with endocrinology or related medical terminology. Bilingual skills a plus (not required). Recruiter Details: Vishakha Singh Sr IT Recruiter E-mail: ************************************* Internal id- 26-01010 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Architectural & Design Sales Representative - San Francisco Bay Area (Remote) Job Type: Full-time Compensation: $90K-150K (Base + Commission + Performance Bonuses) Tile Club is one of the fastest-growing online tile companies in the U.S., and we're looking for an experienced, driven, well-connected, and design-savvy A&D Sales professional to join our expanding team in the San Francisco Bay Area. Tile Club, headquartered in California, is a leading nationwide e-commerce supplier of premium tile, natural stone, and glass products. Our curated collection showcases unique, globally sourced materials known for their beauty, craftsmanship, and design versatility. We are celebrated for our unique designs, innovation, outstanding quality, and commitment to delivering an exceptional customer experience. As a fast-growing online retail brand, Tile Club combines cutting-edge web tools with personalized support tailored to the needs of the architecture and design community. We proudly serve clients in all 50 U.S. states and overseas, bringing world-class tile solutions to projects of every scale. This is your opportunity to join a high-energy, design-forward team with room to grow. What You'll Do As our Architectural & Design Sales Representative, you'll be responsible for building and nurturing relationships with key influencers in the A&D community-interior designers, architects, specifiers, builders, and developers-to drive project specifications and product adoption throughout the region. Key Responsibilities: Develop strong, trust-based relationships with architects, designers, builders, contractors, and developers. Generate sales growth through strategic outreach, in-person meetings, and virtual presentations. Influence early-stage project specifications with Tile Club's unique product offerings. Provide expert consultation on tile, stone, and surface products to meet project requirements. Maintain and grow relationships with an existing book of business while actively pursuing new accounts. Conduct in-office presentations and CEU events for A&D firms. Manage and maintain product sample libraries at design and architecture firms. Monitor competitive activity and market trends to support strategic selling. Provide daily reports, maintain project files, and participate in weekly team meetings. Travel locally to meet with clients 4-5 days/week; Fridays typically reserved for planning/admin. What We're Looking For Qualifications: 5+ years of sales experience in the A&D or Hospitality community, ideally within the tile, stone, or flooring industry. Established network of architects and designers within the San Francisco Bay Areamarket. Strong technical understanding of hard surface materials and their applications. Comfortable leading presentations, product knowledge sessions, and trade shows. Active industry memberships (IIDA, ASID, AIA, CSI) are a plus. Skills & Competencies: Energetic self-starter with a passion for design and architecture. Strong communication, presentation, and relationship-building skills. Ability to self-source leads through a combination of cold calling and networking Detail-oriented, organized, and able to manage multiple ongoing projects. Proficiency in Google Workspace (Gmail, Google Drive, Google Docs, etc.). Proficiency in and ability to learn new CRM systems. Strong work ethic with a drive to succeed Proven outside or field sales experience with a track record of hitting or exceeding sales goals. Ability to lift and transport tile samples (up to 40 lbs). Valid driver's license and ability to travel What We Offer Compensation & Benefits: Competitive base salary + uncapped commission + performance bonuses Health, dental, vision, and disability insurance Paid time off (vacation, sick leave) Expenses Reimbursement (gas, cell phone, travel, etc) Employee discounts on products Opportunities for professional development and industry networking Work Schedule: Full-time | Monday-Friday 8-hour shifts Primarily on the road with occasional remote/office work Apply If You Are: A proven sales professional in the A&D or building materials industry Passionate about design, detail, and relationship-based selling Ready to work with a fast-paced, innovative team and leave your mark on exciting projects Join Tile Club and become part of a brand that's not only changing the way tile is sold but also how it's imagined. To apply, please submit your resume and a brief cover letter highlighting your experience in architectural sales and your interest in Tile Club.

About the Company We are looking for a self-motivated sales rep to join our highly successful team in the Bay Area market. Alliance Gator is the industry leader in the hardscape accessories market with worldwide distribution of its products. Our partners have come to depend on our superior quality products, hands-on service, and industry certified training. We are looking for self-motivated sales reps to join our highly successful team. Alliance is based in Montreal, Canada. About the Role Help to continue the growth of sales and training throughout the respective market with existing and new customers. Responsibilities Service and support existing customer base (national partners, dealers and contractors) Expand and grow product sales within existing customer base Cultivate new customers and end users Support aggressive plan to promote Alliance products in the market Present/facilitate industry certified training presentations Conduct hands-on product demonstrations in classroom and job site settings Qualifications 5 years building products sales experience or equivalent 4-year degree or equivalent background in the construction or hardscape industry Required Skills Excellent verbal and written communication skills Demonstrated public speaking skills to audiences of 25-35+ attendees Strong time management, organization and proper decision-making skills 50% travel within territory and occasionally to national trade shows and corporate meetings Bi-lingual English-Spanish a must Must be proficient with computer and CRM software Must have passport and able to travel to Canada Must own reliable vehicle for travel and transport product samples (company has vehicle allowance) Must have valid driver's license, registration and proof of insurance Occasional long-distance travel by car or air may be necessary; overnight travel 1-2 nights per week Physical Requirements Must be physically and mentally able to work 40+ hours per week, Monday through Friday Must be able to lift/move and use 50 lbs of samples Must be able to work on hardscape job sites and demonstrate proper use of products; provide technical guidance and hands-on support to end-users Must reside in Bay Area Pay range and compensation package Base salary of $75,000 plus $1,100 monthly car allowance; benefits include health, dental, and 401K

At Spindrift, we're making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That's why every Spindrift beverage is made the hard way-with real squeezed fruit, never from concentrate. From sourcing the best-tasting fruit globally to maintaining a carefully honed manufacturing process, we believe in doing things the hard way, the intentional way, the better albeit more challenging way, the right way - because, in the end, it's worth it. Spindrift sparkling water is available nationwide, while Spindrift Soda is available in select markets. We are also a proud member of 1% for the Planet, donating to environmental causes. Spindrift is headquartered in Newton, MA. Job Responsibilities Build the Brand “Own the number” mentality - deliver on the company's KPIs for the region Sell and execute incremental display space throughout assigned territory Optimize shelf space and merchandise product and displays to drive sales growth Drive consumer awareness of the brand through point-of-sale material and in store execution of sales promotions Seek every opportunity to educate consumers in stores on what makes our brand the best in the category Ensure quality, rotate product and remove damaged packages Accurately and expertly utilize CRM applications to chronicle daily activities and display execution Deep Relationship Builder with Retailers Build and promote positive rapport with key contacts in stores in order to secure incremental display space Service assigned account base with consistency and purposeful follow-up (approx. 8-12 stops/day) Develop and schedule weekly account visits based on specific business needs Understand customer needs - identify how you, as the primary point of contact, can partner with the customer and enact a plan to drive sales growth for the store and Spindrift Achieve mutually beneficial agreements through skilled negotiation Understand the importance of building trust and credibility with accounts Company Culture Support and contribute to a culture that is consistent with the overall organization and emphasizes the values of the Company Partner with teammates and co-workers on various strategic initiatives throughout the year “Carry the bag” mentality - willingness to do whatever it takes any time and as much as necessary to grow the brand including demos, display selling/building and market blitzes outside of home territory Industry Experience 1-5 years of experience in the beverage or consumer packaged goods industry Sales experience in various classes of trade including Grocery, Mass, Natural & Drug Proven sales success track record Personality Profile Must be able to lift 20lbs continuously throughout the day, in order to build Spindrift displays of 100 cases or more Must possess and be willing to use personal vehicle to travel to and from accounts Ability to travel overnight on occasion based on business needs Thrives in a dynamic, fast-growth, start-up environment Self-motivated with a competitive spirit Excellent verbal/written communication and interpersonal skills Outstanding organization skills Strong attention to detail Willing to do whatever it takes to get the job done; working long & flexible hours, including occasional nights, weekends, and holidays Role model for the Company's culture In addition to the salary range for this position ($60,000 - $70,000), Spindrift offers the following compensation and benefits: Short-term incentive programs specific to level and department Medical, dental, and vision insurance, with a current employer contribution rate of 80% towards monthly premiums, regardless of plan type selected Company-paid life insurance, and a 401k retirement savings plan with a company match Monthly cell phone allowance and car allowance Annual allowances for personal use of Spindrift product, health and wellness, professional development, and social justice education A host of voluntary benefits including but not limited to additional life insurance, short-term disability, long-term disability insurance, etc. In addition to any paid leave benefits required by regulation, the company provides paid parental leave, vacation, sick, personal, bereavement, community service, and holiday time #J-18808-Ljbffr

San Francisco, CA 94109 Shift: Day 5x8-Hour (08:00 - 04:30) Note: MUST be legally authorized to work in the United States. The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic) KEY RESPONSIBILITIES: Greet, register, and check-in patients, ensuring accurate demographic and insurance information Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments Collaborate with providers, nurses, and other staff to maintain efficient clinic operations Uphold patient confidentiality and comply with HIPAA and organizational policies Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving QUALIFICATIONS: Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role Strong communication skills with a professional and approachable demeanor Proactive mindset with ability to anticipate clinic needs and take initiative Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly Strong organizational skills with attention to detail and accuracy Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence Preferred Skills: Previous experience in a specialty clinic or hospital setting Familiarity with endocrinology or related medical terminology Bilingual skills a plus (not required) We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req3164694

< Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next . About the job This position is needed to . . Responsibilities In this role, you'll: Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.) Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.) Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.) Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.) Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.) Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! [CANDIDATES MUST MEET ALL REQUIRED QUALIFICATIONS IN THE JOB DESCRIPTION. IF ANY OF THESE QUALIFICATIONS CHANGE DURING THE HIRING PROCESS, THE JD MUST BE REVISED TO REFLECT THE NEW REQUIREMENTS] *Required: Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required. Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required. Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required. Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required. Desired: Specify education, previous job experience, certifications, technical skills and soft skills required. Specify education, previous job experience, certifications, technical skills and soft skills required. Location SELECT ONE OPTION BELOW. ONLY EDIT THE SECTIONS IN RED IF NEEDED. DO NOT EDIT ANYTHING IN BLACK. [PLEASE REFERENCE U.S. COMPENSATION TIERS FOR MORE INFO] [NON OTE ROLES] A: In office. B: Specific areas, such as East Coast, West Coast, Country wide, Tier 1, etc. C: Hiring in Tier 3 only. D: Hiring in Tiers 2 & 3 This role will be based in our office. This role will be . This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. [SALES OTE ROLES] A: In office. B: Specific areas, such as East Coast, West Coast, Country wide, Tier 1, etc. C: Hiring in Tier 3 only. D: Hiring in Tiers 2 & 3 This role will be based in our office. This role will be . This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel [OPTION A: TRAVEL IS ANTICIPATED FOR THE ROLE AND EMPLOYEE CONNECTION] We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way. [OPTION B: TRAVEL IS ONLY ANTICIPATED FOR EMPLOYEE CONNECTION] We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation [OPTION A: NON OTE ROLES] *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX (Mid for Tier 3). Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX (Mid for Tier 2). Based in the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX (Mid for Tier 1). This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. [OPTION B: SALES OTE ROLES] *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3). Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2). Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1). This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) [OPTION A: ALL REQS EXCEPT PIPELINE/EVERGREEN] Applications for this role are intended to be accepted until {INSERT DATE}, but may change based on business needs. [OPTION B: ONLY PIPELINE/EVERGREEN REQS] Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. >

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Sales Development Representative (SDR) plays a pivotal role in fostering OpenGov's business growth. You'll connect with government leaders across the country, introducing them to modern solutions that can transform how they serve their communities. This role involves crafting and executing effective prospecting strategies, generating qualified leads, and coordinating product demonstrations for Account Executives. The ideal candidate should possess inherent sales skills, be motivated by results, and be dedicated to cultivating new business prospects. This entry-level position is designed for individuals eager to learn and grow within a fast-paced sales environment. You'll receive hands-on training, mentorship, and clear pathways for advancement. Responsibilities: Assess and evaluate market trends and customer needs to identify fresh business opportunities for OpenGov in the public sector Become a product expert on OpenGov's cloud-based platform, catering to local, state, special districts, and non-profits. Develop and endorse optimal prospecting strategies within assigned territory, in alignment with Account Executives and Customer Success managers, to meet monthly quotas for scheduled demos and qualified opportunities Cultivate high-quality meetings by utilizing tools such as Salesforce.com, LinkedIn and Outreach to generate daily inbound leads and establish credibility and rapport with potential customers Create and execute effective strategies for expanding business within designated prospect lists and other jurisdictional categories Clearly and persuasively communicate the value OpenGov offers to customers and promptly establish credibility and rapport with potential clients Maintain a high volume of prospecting calls and emails per week, while remaining adaptable and focused amid rapid changes. This entails customer interactions, delivering the benefits of our products, overcoming objections, and demonstrating in-depth expertise in one dedicated product suite. Attend trade shows and events, promoting our offerings and generating leads. Analyze and follow up with leads generated at conferences or events to ensure optimal opportunities are capitalized upon and effectively pursued Actively manage leads and apply expert analysis to ensure the prioritization of qualified leads Collaborate with the marketing team to ensure effective lead generation and conversion strategies are in place to drive new business growth Requirements and Preferred Experience: Bachelor's degree strongly preferred in Business, Finance, Accounting, or a related field. 0-2 years of experience in sales or a customer-facing role, including internships, campus jobs, or similar activities. Background in B2B, SaaS, finance, budgeting, and/or accounting is a plus. Familiarity with Salesforce or a similar CRM system is a plus. Excellent computer skills, including familiarity with G Suite and other business software. Self-motivated, creative, results-oriented, with a competitive drive and adaptability in fast-paced environments. Ability to stay focused, adaptable, and competitive in fast-paced environments. A genuine enthusiasm for learning about the sales process, technology, and the ever-evolving landscape of the gov-tech industry. Previous experience with cold calling, in-person sales meetings, or attending a sales Bootcamp is a plus. Passion for challenging the status quo and driving industry transformation An understanding of the unique challenges and opportunities within the government sector or related industries. Compensation: Atlanta, GA: $50,000 - $65,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Compensation Range: $50K - $65K Apply for this Job

Respond to inbound sales inquiries; place outbound calls to web generated leads. Handle and bring to resolution, inquiries from customers regarding service, billing, or any facet of account. This is a full-time position with weekends required. * Respond to warm leads with a goal of closing sales for Bay Alarm Medical services * Manage several incoming phone lines and address customer needs as required * Take ownership for saving customers from cancellation, using defined retention tools * Place orders * Maintain database of customer leads and customers * Maintain a process for timely follow up and management of pending leads * Provide excellent customer service * Identify solutions to daily problems * All other miscellaneous responsibilities and other duties as assigned *Skills* customer service, Sales, Microsoft Office, Inside Sales, Sales goals, Customer Service Oriented, Sales support, Upselling, Account Management, Order Entry, Warm Calling, Customer Care, Call Center, Outbound Calls, Retail Sales, Data Entry, Order Processing, Inside Sales Support *Top Skills Details* customer service, Sales, Microsoft Office *Additional Skills & Qualifications* Qualifications: 1+ year of customer service experience (retail, call center, receptionist, etc.) Sales experience / upselling experience Reliable work history / tenure High School Diploma *Experience Level* Expert Level *Job Type & Location*This is a Contract to Hire position based out of Concord, CA. *Pay and Benefits*The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Concord,CA. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Sunstate Equipment Co.: Where Safety and People are Core Values. We care about our People and it shows! Hiring Immediately; quarterly performance bonus; PAID WEEKLY! Typical Schedule: Monday - Friday 7:00 AM - 3:30 PM (Overtime Eligible!) Pay Range: $24.75 - $34.05/hr, based on experience. Location: Benicia, CA 94510 The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train with Dispatch as well. Exceptional Perks $200, annual work boot allowance! Rent ANY of our equipment for FREE FREE Prescription Safety Glasses "My Holiday" Benefit lets you celebrate a holiday that's special to you without using PTO! Unique Vacation Overtime Averaging benefit that pays you overtime while you're on vacation! Robust overall Benefits available Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis. Position Requirements 2-3 years Customer Service experience required 2-3 years Inside sales (direct customer contact) experience preferred Be comfortable working with a team and independently, any task could go either way. Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred! You're a top-notch communicator with an infectious personality; comfortable and charming. Obtain and maintain valid unrestricted Driver's License, meet minimum age requirement of 21, to drive company vehicle Have excellent customer service skills. You'll be talking to a lot of people, keep up the positive attitude! Be capable of collaborating with other team members: You've got sales goals, and you can't meet all of them alone. High attention to detail, with ability to switch task with ease Bilingual - Spanish preferred Responsibilities Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries Perform all routine rental transactions including creating rental reservations, scheduling the pickup of equipment, creating rental quotes, and may include processing all returned driver orders Assist all walk-in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety Communicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders Review the credit card rental file daily to ensure proper and accurate billing Enter all lost rentals, rate inquiries, and service calls into the counter logbook Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy Communicate any leads to the field sales personnel for their follow-up. May be required to help load/unload and deliver equipment for the customers May be scheduled and required to work extended hours and/or on-call/standby rotation May perform other duties as assigned Interested? Apply now! Why Choose Us? At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment. We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier! Be YOU at Sunstate At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry Sunstate Equipment Co. is an Equal Opportunity Employer A Drug Free Workplace and Participates in E-Verify #LI-AG1 #WEST

Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide. We're looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you're helping people restore memories they thought may have been lost forever. Experience and Education 2-4 years sales experience, Associate/Bachelor Degree or equivalent work experience Required Skills and Experience Excellent interpersonal, organizational, and communication skills Phone sales skills Great customer service skills Strong attention to detail Able to work independently as well as part of a team Able to analyze and evaluate customer needs Able to prioritize and meet deadlines in a fast-paced environment Must have passion for staying ahead of current and future technologies Job Duties Include Receiving inbound calls pre-service, service, and post-service Outbound call follow-up Working directly with data recovery engineers to report engineers' findings Answering questions about the technical process of data recovery and associated pricing If you have some of the qualifications but not all, please tell us why you think you should be considered. Benefits Competitive Salary Monthly Bonuses 401K Retirement Plan Medical Insurance Dental and Vision Plan Ongoing Training Paid Holidays Maternity/Paternity Leave Events and Celebrations Subsidized Stocked Refrigerator Friendly Workspace Green Business From Employees on Glassdoor Fun work environment, rewarding knowing that we get irreplaceable data back for customers. Amazing work environment. Excellent incentives that encourage us all. Friendly, inviting, and supportive work environment. Great training, room for growth. Engaging and manageable workload. Each day brings new challenges with new and older technology. Snacks and beverages are stocked regularly. You feel valued as an employee. Comfortable work environment and strong incentives. Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace. It's been great to work as an individual to make a difference to customers and work next to others with that same goal. Small business with a work environment that feels like a family, while also being known as the leader in data recovery.

Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative I ONSITE IN SAN FRANCISCO, CALIFORNIA - Must be able to work onsite! $21.93/HR Start / First day training February 23 2026 Great Benefits & Weekend's Off 5 Weeks PAID TRAINING Summary: As a Call Center Representative, you will be supporting our client's customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients' customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service. What you will be doing: * Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. * Identify customer needs to ensure the customer is provided complete and accurate information. * Process required transactions via mainframe or web-based applications. * Submit research requests in a concise yet accurate manner. * Maintaining a thorough knowledge of the company and client programs, policies, and technology. * Communicate effectively in a warm and empathetic manner. * Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. * Maintaining a thorough knowledge of the company and client programs, policies, and technology. * Providing support to other positions/operations in cases of heavy workloads or absences. What you get: * Full Time Employment * Hourly rate of $21.93 starting on day one. * Spanish/ English Bilingual incentive after training $22.95 * Weekend's OFF! * Work hours are FT (Mon-Friday) 9:00AM-6:00pm * Paid Training- Training schedule is Monday through Friday for five weeks, from 9am to 530pm. * Career Growth Opportunities * Full Benefit Options * Great Work Environment People who succeed in this role have: * The ability to convey complex information in clear and concise terms to ensure customer understanding. * Strong work ethic. * Effective and accurate written and verbal communication skills. * Effective problem-solving skills. * Customer Service Experience * Can navigate multiple applications and research solutions with ease * Love helping people and guiding them to the best solution for their issue * Are excited by innovative technology * Provide calm conflict resolution and problem resolution for frustrated customers * Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers. * Can commit to 100% attendance for three to five weeks of paid training. Requirements * Must be at least 18 years of age or older. * Must have a High School Diploma, or equivalent. * Must be able to successfully pass a criminal background check. * Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $21.93. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.

The role of the Call Center Representative at HealthFlex is pivotal to our organization's engagement with healthcare partners, patients and their families. In this position, you will be the central point of contact for our diverse customer base, offering vital assistance, information, and support regarding our healthcare services. You will engage with customers through multiple communication channels, including phone calls, emails, chat, or in-person interactions. Your primary objective is to ensure a positive customer experience, swiftly address inquiries, and resolve issues in a professional manner. Consequently, your contributions will directly influence the quality of services provided by HealthFlex and help maintain our strong reputation in the market. Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job. * Manages a high call volume from various customers including but not limited to; patients, families, and healthcare providers regarding services, scheduling, and general inquiries. * Provides general information about HealthFlex's services to potential and existing patients/clients, as well as addressing questions and concerns. * Address and resolve patient complaints, issues, or concerns promptly and professionally. * Managing HealthFlex's incoming faxes and disseminating them to the correct department. * Performs data entry duties in a timely and accurate manner across various systems. * Ensures all emails from HealthFlex's after-hour services are handled in a timely and sensitive manner. Flagging any urgent issues with relevant team managers. * Collaborates with other members of the HealthFlex team to ensure smooth patient care and communication. * Conducts timely follow-up on all customer calls that require additional information. * Maintained records of customer interactions, inquiries, and results. Ensures that all relevant information is accurately recorded. * Ensuring that all communication, daily practices, interactions comply with HIPAA rules and regulations. * Be empathetic and understanding to patients and their families, particularly in challenging ro sensitive situations. * Ordering and management of office medical supply inventory, assisting clinicians with bagging supplies, and other office related tasks. * Performing general office management duties such as, but not limited to: faxing, photocopying, handling confidential documents. * Escalates matters to appropriate leadership team members as appropriate. Schedule: Monday-Friday 9 am to 5 pm, with two weekend day shift a month (Saturday or Sunday) Requirements * Experience demonstrating a customer service centric mindset, organizational skills and team collaboration * Bachelor's degree in a relevant field such as Health Administration and Business Administration desired

America's Dream HomeWorks, one of the fastest-growing names in the acrylic bath remodeling industry, is seeking a talented Call Center Representative to join our team in the Sacramento, CA area and surrounding locations. We specialize in custom bath remodeling, offering homeowners bathrooms that are not only beautiful but also durable and low-maintenance. Join our team of professionals, earn a competitive income, and contribute to our rapid growth. This is an exciting opportunity to make a positive impact on homeowners' lives while advancing your career. Morning and evening shifts are available. Please note: This is an in-office position. We are looking for full-time staff to work at our call center. Job Overview: The ideal candidate will have strong customer service skills. You'll be responsible for reaching out to homeowners via phone to set up qualified appointments for free consultations. Additionally, you'll update lead information, confirm/reschedule appointments, and respond to inquiries from potential customers. Key Responsibilities: Deliver a structured pitch to homeowners. Tailor the pitch to address the specific needs of individual homeowners. Handle inquiries, objections, and questions from homeowners. Collect necessary homeowner details, including names, addresses, and phone numbers. Set up and confirm appointments for consultations. Input lead and appointment details into the system. Coordinate appointment scheduling for sales representatives or canvassers. Perform quality control on phone calls. Follow up with homeowners for continued engagement. Maintain and update lead information and reports. Qualifications: Previous experience in a call center, sales, or marketing is preferred. Familiarity with telemarketing, sales strategies, or promotions. Product knowledge (training will be provided). Proficient with relevant computer applications. Key Skills: Strong communication and information management abilities. Persuasive and adaptable. Self-motivated with a high energy level. Resilient and able to handle stress. Initiative-driven and tenacious. Continuous training and professional development. Opportunities for career advancement. Join us and be part of a team that's changing the game in bath remodeling!

TITLE: BUSINESS ACCOUNT AND LOAN SERVICING REPRESENTATIVESTATUS: NON-EXEMPTREPORTS TO: SUP - BUSINESS ACCOUNT AND LOAN SERVICINGDEPARTMENT: BUSINESS MEMBER SUPPORTJOB CODE: 11737 PAY RANGE: $25.02 - $26.50 HOURLY GENERAL DESCRIPTION: The role of a Business Account and Loan Servicing Representative requires a dynamic and driven individual with a strong commitment to service excellence. This individual excels in delivering outstanding service, employing effective call handling methods to ensure a positive and memorable member experience. As a Business Account and Loan Servicing Representative, they hold a vital position in strengthening the Business Member Support department. Their responsibilities are to be primary point of contact for business members, responding promptly to inquiries, resolving issues, and providing ongoing support and guidance. Additionally, collaborate with internal teams, including lending, treasury management, and other business partners, to deliver comprehensive solutions to business members. TASKS, DUTIES, FUNCTIONS: Meet and achieve established performance standards commensurate to grade level with phone efficiency and quality from the Business queue in a fast-paced environment. Resolve business member issues relating to online banking, business deposit products, business lending products and money movement services products. Maintain and effectively leverage a thorough knowledge of Golden 1 Credit Union business deposit and loan policy and procedures. Engage in conversations centered around business member's needs, specifically focusing on credit, deposit, and servings process needs of the member assist in growing their business. Initiates contact with new members within 2 days of their membership initiation and conducts a follow-up after 2 weeks. Modifying or setting up ACH forms for Commercial Real Estate (CRE), loans, and credit cards. Assist with all requests submitted through the Business Account and Loan Servicing Phone Queues, email boxes, and faxes. Demonstrates advanced Credit Union knowledge, ability to resolve issues, digital support, and escalations with minimum guidance. Foster a positive and engaging work environment. Inspire others through words and actions; ensure positive employee morale throughout Golden 1, by embracing our mission, vision, and core values. Effectively navigates software applications and simultaneously works on multiple screens while resolving member concerns. Maintain a thorough understanding of the state and federal laws and regulations related to credit union compliance that are appropriate to the position. Handles general inquiries and questions from members by demonstrating understanding of member needs, concerns and/or frustrations. Responding by demonstrating care, concern, and an appropriate sense of urgency. Perform multiple internal queues and maintain service levels and regulatory requirements. Proactively conduct a comprehensive needs assessment for our business members, aiming to identify tailored financial products and services that align with their unique requirements and contribute to their success. Deliver exceptional member service while actively listening, efficiently gathering information, understanding member concerns, and resolving issues effectively. Empathize, clear communication, and provide tailored solutions to ensure member satisfaction and loyalty. Educates members about our products to foster loyalty and retention. Identifies opportunities to assist members with Golden 1 product or service offerings and diligently documents interactions in the internal ticketing system. Perform routine tasks such as handling inquiries, resolving problems, and maintaining a high-quality customer experience within the bounds of work guidelines, policies, and regulations. Identify and implement process efficiencies and escalate procedural updates to Sr. and above for approval. Identify and resolve issues that arise outside of the normal course of business. Organize, prioritize, and perform multiple tasks simultaneously while being detailed oriented. Productively works to improve the standard way of doing things, anticipating issues to prevent problems before they occur. Perform general account maintenance, which may include payment corrections. Perform post funding services, such as payoff requests and prepayment penalty calculations. Process loan payoffs, demands, and requests for reconveyance. Field inbound calls and member inquires. Must be able to perform amortizations of Commercial Loans. Meet production deadlines daily while cognizant with quality and quantity in a fast- paced environment. Must demonstrate functional knowledge of all compliance courses annually and must review and pass all regulatory tests and courses pertaining to their job functions including internal credit union policies. Maintain effective communication with all Credit Union employees to ensure coordination and exchange of information for accomplishing Credit Union goals. Participates and contributes to a positive teamwork environment, which encourages team commitment to corporate, division, and departmental goals. Perform additional duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Effective oral and written communication skills required to interact with staff and members to perform follow-up on research requests, inquiries, and concerns. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment such as a personal computer, facsimile machine, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Regularly engage in verbal and written communication with various departments, including ACH departments, Wire Department, BMS department, Business Relationship Officer, Commercial Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, Learning and Development, and Digital Team. Internal discussions primarily revolve around research topics. EXTERNAL: Corresponds effectively and professionally in consultative conversations with Golden 1 business members and prospective business members via Business Online Platform, secured messaging, e-mail and telephone. QUALIFICATIONS: EDUCATION: Bachelor's degree or equivalent work or educational experience in servicing business and commercial loans preferred. EXPERIENCE: Minimum two years of experience with Business Account and Loan Products including Commercial Real Estate and Commercial and Industrial, Business Loan Servicing/Processing/Documentation and Business account servicing required. KNOWLEDGE / SKILLS: Excellent PC skills, with the ability to learn and train in new software. Excellent interpersonal skills with the ability to present a professional image to management, staff, and outside contacts. Solid understanding of Commercial Loan Products Familiarity of business products, services and compliance requirements required. Excellent organizational, time management and communication (verbal and written) skills. Shares knowledge freely to help others succeed. Fully participates in meetings, proactively bringing forward relevant information, ideas and potential solutions. Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving. Positively adapts to changes in Golden 1 and/or changes in own role and helps others to do the same. Ability to manage multiple tasks and demands, to work independently and as a team member, and to meet deadlines and effectively adjust to changing priorities. Reliable work attendance Full-time hours required, with additional hours as necessary including weekends. Basic knowledge of the following systems: Microsoft Office (Word, Excel and Outlook), eFunds, Verafin, Q2, DNA, OFAC, EnAct, ServiceNow, ECM, Fiserv, SpendTrack, Interaction Desktop, Quavo, Docusign, Datasafe, NitroPro, SharePoint PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within normal range. LICENSES / CERTIFICATIONS: None THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 3/20/2025

Architectural & Design Sales Representative - San Francisco Bay Area (Remote) Job Type: Full-time Compensation: $90K-150K (Base + Commission + Performance Bonuses) Tile Club is one of the fastest-growing online tile companies in the U.S., and we're looking for an experienced, driven, well-connected, and design-savvy A&D Sales professional to join our expanding team in the San Francisco Bay Area. Tile Club, headquartered in California, is a leading nationwide e-commerce supplier of premium tile, natural stone, and glass products. Our curated collection showcases unique, globally sourced materials known for their beauty, craftsmanship, and design versatility. We are celebrated for our unique designs, innovation, outstanding quality, and commitment to delivering an exceptional customer experience. As a fast-growing online retail brand, Tile Club combines cutting-edge web tools with personalized support tailored to the needs of the architecture and design community. We proudly serve clients in all 50 U.S. states and overseas, bringing world-class tile solutions to projects of every scale. This is your opportunity to join a high-energy, design-forward team with room to grow. What You'll Do As our Architectural & Design Sales Representative, you'll be responsible for building and nurturing relationships with key influencers in the A&D community-interior designers, architects, specifiers, builders, and developers-to drive project specifications and product adoption throughout the region. Key Responsibilities: Develop strong, trust-based relationships with architects, designers, builders, contractors, and developers. Generate sales growth through strategic outreach, in-person meetings, and virtual presentations. Influence early-stage project specifications with Tile Club's unique product offerings. Provide expert consultation on tile, stone, and surface products to meet project requirements. Maintain and grow relationships with an existing book of business while actively pursuing new accounts. Conduct in-office presentations and CEU events for A&D firms. Manage and maintain product sample libraries at design and architecture firms. Monitor competitive activity and market trends to support strategic selling. Provide daily reports, maintain project files, and participate in weekly team meetings. Travel locally to meet with clients 4-5 days/week; Fridays typically reserved for planning/admin. What We're Looking For Qualifications: 5+ years of sales experience in the A&D or Hospitality community, ideally within the tile, stone, or flooring industry. Established network of architects and designers within the San Francisco Bay Areamarket. Strong technical understanding of hard surface materials and their applications. Comfortable leading presentations, product knowledge sessions, and trade shows. Active industry memberships (IIDA, ASID, AIA, CSI) are a plus. Skills & Competencies: Energetic self-starter with a passion for design and architecture. Strong communication, presentation, and relationship-building skills. Ability to self-source leads through a combination of cold calling and networking Detail-oriented, organized, and able to manage multiple ongoing projects. Proficiency in Google Workspace (Gmail, Google Drive, Google Docs, etc.). Proficiency in and ability to learn new CRM systems. Strong work ethic with a drive to succeed Proven outside or field sales experience with a track record of hitting or exceeding sales goals. Ability to lift and transport tile samples (up to 40 lbs). Valid driver's license and ability to travel What We Offer Compensation & Benefits: Competitive base salary + uncapped commission + performance bonuses Health, dental, vision, and disability insurance Paid time off (vacation, sick leave) Expenses Reimbursement (gas, cell phone, travel, etc) Employee discounts on products Opportunities for professional development and industry networking Work Schedule: Full-time | Monday-Friday 8-hour shifts Primarily on the road with occasional remote/office work Apply If You Are: A proven sales professional in the A&D or building materials industry Passionate about design, detail, and relationship-based selling Ready to work with a fast-paced, innovative team and leave your mark on exciting projects Join Tile Club and become part of a brand that's not only changing the way tile is sold but also how it's imagined. To apply, please submit your resume and a brief cover letter highlighting your experience in architectural sales and your interest in Tile Club.