The Role -
Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY.
The key responsibilities of this Customer Service Representative include, but are not limited to:
Serve as a proactive liaison for a designated group of customers to provide
quotations, perform order maintenance and expedite orders.
Provide this information through a multi-functional team approach.
Process all change orders and schedule advances in a prompt and courteous
manner.
Expedite delivery of customer orders to comply with customer requirements.
Coordinate expedites through appropriate personnel in Planning & Production
Departments.
Monitor delivery status of orders from key customers.
Coordinate source inspection to enable parts to ship in a timely manner.
Verify and administer terms and conditions on customer orders and
quotations.
Process complete and accurate phone quotations.
Process purchase orders for imported products.
Receive and process customer purchase orders and informs them of delivery
date.
Fulfil customer requests for information.
Process confirming orders and coordinates with necessary personnel.
Monitor quote progress to assure response by due date.
Monitor order progress to assure prompt processing.
Serve as back-up to other Customer Service Representatives on customer team.
Salary $50,000 - $63,000
Location -
Sidney, NY
30 Minute Drive from Binghamton, NY
20 Minute Drive from Oneonta, NY
The Person -
The key skills and qualities of a Customer Service Representative at Amphenol
Aerospace Operations:
Associates degree with experience in customer service in a manufacturing
environment or call center required and/or equivalent related education
experience.
Excellent interpersonal skills and be adept at both oral and written
communications.
Proficiency with Microsoft Office
Confidentiality
Be a team player
Be able to work in a fast paced environment
The Company -
With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design
Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in
designing and manufacturing electrical components for the aviation and
commercial airplane industry for over 100 years.
Focusing on serving the needs of advanced and challenging market segments, we
pride ourselves on our consistent ability to innovate and provide the markets
with new creative solutions.
Working at Amphenol means you are recognized and valued for your contributions
because we believe that our human capital is the most valuable asset we have. We
support and encourage career development for all employees and have ample
opportunities for advancement.
We pride ourselves for being customer-centric, accountable, reliable, and
enthusiastic in all that we do. These values are ingrained in each of us and
contribute to a culture of teamwork and meaningful work.
Amphenol offers a competitive wage and benefits. The candidate must be able
to legally work in the United States; we are unable to provide
sponsorship. This position requires access to controlled technology that is
subject to US export controls. Qualified candidates must be a US person
(including US Citizen, lawful permanent resident, or protected individual as
defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s)
from the U.S. Government.
Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment without regard to
race, color, religion, marital status, sex, sexual orientation, gender identity
or expression, national origin, age, protected veteran status or disability
status. We aim to create an inclusive working environment where all employees
are respected and treated equally.
Amphenol - Making History, Designing the Future
$50k-63k yearly 1d ago
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Customer Service Representative
Ashley | The Wellsville Group
Representative job in Batavia, NY
We're seeking a passionate and empathetic Customer Service Representative to join our Corporate Customer Service Center in Batavia, NY. In this role, you'll be the heart of our customer experience, resolving concerns, managing warranty inquiries, and coordinating solutions across multiple states. With the potential to transition to a work-from-home position after 90 days, this is your chance to shine in a fast-paced, supportive environment where your problem-solving skills and positive attitude will make a real impact.
What You'll Do
As a Customer Service Representative, you'll be the heart of our customer experience, turning challenges into solutions and ensuring every guest feels heard and valued. Your key responsibilities include:
Master the Warranty: Become an expert on our warranty offerings, guiding customers through coverage details and limitations with clarity and confidence.
Champion Customer Advocacy: Be the voice for our guests, managing concerns across platforms, including social media, to maintain our stellar reputation.
Resolve with Excellence: Coordinate with internal teams and external partners to tackle customer issues in a multi-state environment, ensuring seamless resolutions.
Document with Precision: Execute flawless documentation and procedures, acting with integrity to keep accounts accurate and organized.
Exercise Smart Judgment: Escalate serious issues through the right channels while bringing creative solutions to improve daily operations.
Embrace Flexibility: Thrive in a fast-paced office with a touch of chaos, adapting to unique accounts and using your judgment to get things done.
Who We're Looking For
This role is ideal for someone who:
Loves Problem-Solving: You enjoy smoothing out bumps in the road for customers and coworkers alike, turning challenges into opportunities.
Thrives on Interaction: You're energized by connecting with people, educating customers, and finding solutions even when things go wrong.
Stays Positive: Your glass is always half full, and you bring an upbeat, can-do attitude to every situation.
Brings Ideas: You're not afraid to suggest improvements or point out where we can do better, always with a focus on solutions.
Handles Fast-Paced Chaos: You're comfortable in a dynamic office environment where no two days are the same, and you use your judgment to stay on top of it all.
Why You'll Love Working With Us
Competitive Pay: Start at $17.00 per hour with opportunities to grow.
Flexible Schedule: Tuesday - Saturday 9AM - 5PM
Supportive Team Culture: Join a passionate, collaborative team that values your ideas and celebrates success together.
Growth Opportunities: With 20 stores across three states, we're a growing company with paths for career advancement.
Flexible Work Options: Potential to work from home after 90 days, giving you the balance you need.
Make an Impact: Your work directly contributes to our 5-star reputation and customer satisfaction.
Ready to Join Us?
If you're ready to bring your positivity, problem-solving skills, and customer-first mindset to The Wellsville Group, we want to hear from you! Apply today and let's create exceptional experiences together.
Compensation details: 17 Yearly Salary
PI4b097d900c71-37***********7
$17 hourly 13h ago
Customer Service Representative - State Farm Agent Team Member
Alex Sette-State Farm Agent
Representative job in Kingston, NY
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY: Our agency opened in 2022 and has quickly built a strong foundation with three full-time team members who work together in a supportive, team-oriented environment.
Team members enjoy several great perks, including paid time off, a Simple IRA, and reimbursement for licensing costs. The office also keeps things fun and motivating with Friday lunch promos for meeting goals and end-of-year celebrations. We also have a room where team members can relax and recharge during breaks.
Our office culture is down-to-earth and friendly, where everyone values teamwork, communication, and genuine engagement with both customers and colleagues. The agent fosters an approachable, easygoing atmosphere where people are encouraged to contribute ideas, build relationships, and grow within the agency.
If you're personable, motivated, and enjoy being part of a collaborative, high-energy team, this agency offers the perfect place to grow your career while enjoying a welcoming work environment.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Alex Sette - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
$31k-40k yearly est. 1d ago
Customer Service Representative
Prime Storage
Representative job in Saratoga Springs, NY
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
About the Role
At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience.
Prime Offers
Medical, Dental, Vision insurance
Flexible schedule
On-the-job training
Pad time off
Referral program
401(k) matching
Monthly performance-based, incentive programs
Key Responsibilities
Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience.
Communicate clearly and professionally to ensure every guest feels valued and understood
Embody company values by providing friendly, efficient support and contributing to a positive team culture
Collaborate with team members and share insights to continuously improve our service offerings
Respond promptly to every inbound call, treating each customer with equal importance and urgency
Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience
Offer knowledgeable assistance regarding services, policies, and procedures
Troubleshoot and resolve customer issues, escalating complex cases as needed
Maintain accurate records of customer interactions and follow-up actions
Qualifications
A genuine passion for hospitality and customer care
Strong attention to detail with the ability to meet expectations and deadlines
Ability to manage multiple tasks effectively
Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests.
Capability to handle sensitive and confidential information with discretion
Proficiency in Microsoft Office applications and web-based tools
Excellent written and verbal communication skills
Comfort working both independently and as part of a team
Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement
A desire to grow within the company, taking pride in serving our guests
Bilingual Preferred
We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance.
Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences.
Pay Range: $20.00 per hour + Commission
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$20 hourly 1d ago
Customer Account Specialist(Manufacturing)
Ajulia Executive Search
Representative job in New York, NY
B2B
Cross-check invoices with purchase orders and delivery receipts.
Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms.
Prepare bills of lading
Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you.
Why should you apply?
Growth Opportunities
Great Pay
Excellent Benefits
Responsibilities:
Keep records of customer interactions, process customer accounts and file documents.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction.
Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery.
Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates.
Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement.
Acknowledging and resolving customer complaints.
Process purchase orders in accordance with company policies and timelines.
Validate bills of lading to ensure proper shipment documentation.
Coordinate with the traffic department to confirm logistics and resolve transportation issues.
Partner with buyers and sales reps to address customer inquiries and resolve discrepancies.
Maintain organized and up-to-date customer files and order records.
Qualifications:
High School Diploma.
2+ years of experience in billing, order management, or account support-ideally in food manufacturing or logistics.
B2B
Exceptional attention to detail, especially with financial and shipping documents.
Strong organizational and communication skills.
Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word).
Ability to thrive in a fast-paced, cross-functional team environment.
Proficient in MS Office Suite
Strong leadership qualities
Ask for Jasleen
*********************************
Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.
#ZR
$34k-45k yearly est. 1d ago
Customer Service Representative
Talentburst, An Inc. 5000 Company 4.0
Representative job in Corning, NY
Customer Service Coordinator I
Corning, NY, Hybrid
11+ Months Contract
This is currently a hybrid role with 3 days in the office and 2 days working remotely.
Pay Rate - $19.15/hr
Details
Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM
Job Summary
The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events.
Key Responsibilities
Customer Support: Provide exceptional service to internal customers via phone/email/Teams
Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries.
Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software.
Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion.
Event Coordination: Assist department groups in planning and executing customer events.
Recordkeeping: Maintain accurate records of requests, orders, and communications.
Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards.
Qualifications:
Education: Required: 2-year degree (preferably in business-related fields).
Skills:
Strong written and verbal communication skills for building positive relationships across all organizational levels.
Exceptional organizational and multitasking abilities, with attention to detail.
Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly.
Experience:
Preferred: Previous experience in a call center, customer service, or administrative support role.
Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.
$19.2 hourly 2d ago
Customer Service Representative
Axius Technologies Inc. 4.1
Representative job in East Syracuse, NY
Key Responsibilities
Handle inbound calls from Eye Care Professionals (ECPs) regarding:
Lens orders
Order status and tracking
Remakes
General customer service inquiries
Make outbound follow-up calls to ECPs on pending jobs
Maintain an average of 8 calls per hour
Deliver high-quality, professional customer support across multiple channels
Resolve issues using available tools, resources, and sound business judgment
Escalate unresolved issues appropriately
Maintain productivity, quality, and customer satisfaction standards
Work collaboratively in a team-oriented environment
Communicate clearly, professionally, and courteously at all times
General Function
The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience.
Ideal Candidate Profile
Optical experience preferred (opticians, optical front desk, or similar roles)
ABO Certification preferred
Opportunity to pursue ABO certification post-hire for a pay increase
Lab experience is a plus
Strong customer service mindset with problem-solving abilities
Training
Combination of online optical courses and in-person 1:1 training with a team lead
Training duration: 2-3 weeks before handling independent calls
Basic Qualifications
High School Diploma or equivalent preferred but not required
Strong written and verbal communication skills in English
Ability to perform basic math
Customer-focused attitude
Intermediate PC skills
Proficient with Windows OS, Microsoft Office, internet, and web browsers
Commitment to first-call resolution
Ability to work effectively in a team environment
$30k-38k yearly est. 1d ago
Premium Sales Rep - NYCFC
AEG 4.6
Representative job in New York, NY
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
NYCFC
In November 2022, the Mayor's office announced a transformative development plan for Willets Point, Queens, including a proposal for New York City's first soccer-specific stadium. The proposed stadium will seat 25,000 fans and become the permanent home for New York City Football Club.
THE ROLE
The Premium Sales Rep is responsible for engaging and identifying new development opportunities. This individual will focus on prospecting and garnering new revenue for suites and other premium seating at the new NYCFC stadium. Premium Sales Reps should be results driven, possess an optimistic team-first attitude and a desire to be the best. This role will report to the Sr Director, Sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Engage new development prospects through phone calls, appointment setting and in-person presentations.
Generate awareness of the new stadium project, educate individuals of the various venue enhancements and secure multi-year, contractually obligated investments
Work non-traditional hours including; weekends, events, and game-days.
Reach and exceed individual and team revenue goals.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Effectively communicate with season ticket holders and C-level clients.
Resourceful, innovative, and forward thinking.
Excellent interpersonal and communication skills.
Strong time management and organizational skills.
Proficient in Microsoft Office, with a focus on Word and Excel.
EDUCATION AND/OR EXPERIENCE
Bachelor's Degree or equivalent.
Two or more years of related sales experience.
COMPENSATION
Competitive pay ($32.69 - $34.62) + incentive opportunities and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On-Site - NYCFC
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
$32.7-34.6 hourly 8d ago
Front Desk
Arch Amenities Group
Representative job in New York, NY
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the Front Desk, Reservations, Instructor, Hotel, Facility, Equipment
$36k-47k yearly est. 1d ago
Front Desk Representative
Apex Technical School 4.0
Representative job in New York, NY
The Front Desk Representative manages the front desk daily operations and as the first point of contact, plays a key role in creating a positive first impression on our guests.
Must be able to work from the Main location (Queens) and the Branch location (Midtown East)
$20.50 per hour
RESPONSIBILITIES
Manage and direct incoming calls.
Welcome visitors and staff. Check in prospects with appointments. Make/change/manage appointments.
Provide information about the school, locations, addresses, and hours of operation.
Ensure that prospective students are provided with expeditious and professional service.
Direct students and visitors to the appropriate office or location.
Coordinate with the facilities team to ensure the lobby area is clean and neat.
Perform clerical duties such as data entry, filing, photocopying and scanning.
Maintain logs.
Collaborate with other departments to support student success.
Run daily reports using Salesforce, Excel and other platforms.
Ensure that the area has all the needed supplies and materials and that the equipment is working properly.
Sort and distribute daily mail and handle outgoing mail.
Update appointment statuses in school systems.
Adhere to safety and security protocols.
Attend meetings and participate in professional development activities.
QUALIFICATIONS
Minimum 1-year front office experience in a high-volume environment.
Post-Secondary Education experience a plus.
High School Diploma or Equivalent.
*
The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.
$20.5 hourly 1d ago
Customer Service Representative
Insight Global
Representative job in New York, NY
Title: Customer Service Representative
Duration: 4 month contract
The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families.
Key Responsibilities:
* Contact newly accepted students and their families to welcome them to the program.
* Provide detailed information about the onboarding process, including required documentation, important dates, and next steps.
* Answer any questions students and families may have about the program and the school.
* Assist with the completion and submission of necessary forms and paperwork.
* Coordinate with other departments to ensure a smooth onboarding experience.
* Maintain accurate records of all communications and interactions with students and families.
* Follow up with students and families to ensure all onboarding requirements are met.
* Address any concerns or issues that arise during the onboarding process in a timely and professional manner.
Required Skills & Experience
* High school diploma or equivalent; associate's or bachelor's degree preferred.
* Previous experience in customer service, preferably in an educational setting.
* Excellent verbal and written communication skills.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite and other relevant software.
* Bilingual skills are a plus.
$30k-39k yearly est. 5d ago
Customer Service Representative
Prokatchers LLC
Representative job in New York, NY
Job Title : Customer Service Representative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
$30k-39k yearly est. 4d ago
Customer Service Representative
Esquire Bank 4.4
Representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 2d ago
Customer Service Representative
Russell Tobin 4.1
Representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 4d ago
Service Sales Representative
Sciens Building Solutions
Representative job in Poughkeepsie, NY
IN A NUTSHELL
Sciens Building Solutions is seeking a Service Sales Representative for our fire safety & security business. The Sales Representative's focus will be on new opportunities via end-user customers and expanding services to existing customers while managing and growing the business through the selling of new service contracts within the assigned territory.
WHAT YOU'LL BE DOING (and doing well!)
Sells service and maintenance contracts, and other related services. Achieves orders/booking and gross margin goals.
Achieves assgined annual booking quota as determined and agreed upon between the Sales Manager and the employee.
Creates new market share by selling a broad range of services to new customers.
Demonstrates strong prospecting skills and the ability to build customer relationships through consultative selling and promoting customer confidence in Sciens. Searches for and qualifies opportunities on an ongoing basis; follows up with prospects in a timely manner.
Conducts post contract acceptance follow up by contacting customers, ensuring commitments were met, and affirming customer satisfaction once the customer has purchased a service agreement.
Performs needs assessments, develops sales proposals, estimates, and presentations. Provides accurate forecast of activity and potential sales.
Maintains an in-depth knowledge of complete line of products/services and customers' requirements through in-house training, networking, and research.
Utilizes approved marketing materials to present sales presentations and proposals to prospects, assuring the customer understands our value proposition, positive features, and advantages of our products and services over those of the competition.
Independently establishes call plans and customer follow up strategies and tactics; consistently applies time and territory management techniques.
Works with systems sales, operations, finance, legal, and other inside and outside resources as needed to obtain sales.
Develops and executes tactical sales strategies, including end users, developers, and property managers.
Prepares sales promotion campaigns for customers to promote service offerings to commercial markets.
WHAT WE LIKE ABOUT YOU
Two to five years meeting and succeeding quotas of selling service and maintenance contracts to end user customers or related activity.
Consultative selling expertise.
Consistent sales performance, ability to organically grow business by providing solutions to new client base.
Consistently met or exceeded quota in service sales for the past 2-5 years.
Effective communication skills and ability to present before broad audiences.
Strong negotiation skills and competitive spirit.
Bachelor's degree preferred. Candidates with a combination of education and experience will also be considered.
Able to travel by air and/or ground overnight, as necessary.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Pay Rate: $65,000-$80,000 annually, depending on experience
$65k-80k yearly 1d ago
Customer Service Representative
Jamaica Bearings Group (JBG
Representative job in Nassau, NY
Title: Customer Service Representative
Department: Government
About Us
For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees.
Position Summary
Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results.
Key Responsibilities
Address customers' requirements from phone, fax, mail, or EDI communications
Prepare & submit quotations to customers
Prepare cost and pricing data, Negotiate price
Review and negotiate Contract terms and conditions
Review & process customers' orders ensuring accuracy for data entry
Expedite critical orders
Source stock for critical requirements
Review & action customer open orders
Interchange parts
Obtain certifications or test reports when necessary
Initiate customer return process
Assist accounting with customer payment issues when required
Advise customers of order progress, deliveries, discrepancies, quality
Completes all other assignments that may be required by the company
Qualifications & Experience
Legal resident of USA
2-year college or technical school degree, 4 year preferred (or equivalent experience)
Proficient in English, other languages a plus
Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word
High school math or better
Excellent vision, corrected and or uncorrected
Preferred
AS400 proficient-Bosanova (preferred)
Core Competencies
Communication-written, oral, phone, computer, internet
Computer literate
Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations
E-Mail etiquette
Ability to read and understand multivariable charts and technical drawings
Understand product application
Analytical and acute problem-solving capabilities
Ability to work in a team environment as well as independently
Excellent sense of customer service
Respect and empathy for other people
Ability to listen and reason
Ability to focus on tasks and be effective in pressure situations
Goal oriented
Negotiation
Organized and detail oriented
What We Offer
Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans
Life insurance with the option to buy additional insurance for the employee, spouse, and children
401K retirement plan with a company match and a company funded pension plan
Paid time off
Paid company holidays
Tuition reimbursement
Commitment to Diversity, Equity & Inclusion
At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know.
How to Apply
To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.
$31k-40k yearly est. 1d ago
Online Customer Service Representative
London Jewelers 3.5
Representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Commercial & Industrial Painting (NY-CT Region) | Top Performers Earn $150,000-$200,000+ | Base Salary + Uncapped Commission
Are you a true hunter with a proven track record of closing B2B service contracts? Do you already sell in the commercial trades with relationships you can bring on Day 1? Do you thrive on achievement, competition, and delivering real value to clients?
A.G. Williams Painting Company is a respected, 120-year-old commercial and industrial painting leader. We are seeking a high-performance Commercial Sales Representative to expand our footprint in Westchester, Fairfield, Putnam, Rockland, and surrounding counties.
The Making of a Top-Performing Rep
High Need for Achievement: You set big goals, attack them relentlessly, and expect to win.
Competitiveness: You want to dominate your market, not just sell a job, but outperform competitors with superior solutions.
Relationship Intelligence: You already have connections with: Property managers, facility managers, HOAs, schools & universities, industrial & commercial site managers, healthcare facilities, hospitality, retail, and institutional clients
Consultative Problem-Solving: You listen deeply, identify risks/needs, and tailor the right solution, never just “quote a job.”
Resilience & Tenacity: You follow up, stay organized, and keep deals alive through long cycles.
Coachability & Accountability: You want structure, process, and feedback. Most importantly, you pride yourself on hitting your goals every single month.
Compensation
Base Salary + Uncapped Commission Structure
Top performers earn $150K-$200K+ annually, with no ceiling on earnings.
Your income is driven by your effort, skill, and relationships.
What You'll Do
Drive Revenue. Build Relationships. Close Deals. You will:
Proactively identify, prospect, and win new commercial accounts. Leverage existing customer relationships and build new ones across NY-CT.
Conduct site visits, measurements, and detailed takeoffs.
Prepare accurate estimates using company estimating tools (training provided).
Present proposals and close business confidently and professionally. Build a pipeline through consistent prospecting and networking.
Collaborate with operations to ensure flawless project hand-off.
Maintain CRM discipline, follow a proven sales process, and hit revenue targets.
Must-Have Qualifications
5-7+ years B2B trade sales experience: Painting industry experience is ideal. Comparable trade experience (roofing, flooring, pavement, restoration, mechanical, janitorial, facility services, etc.) is acceptable if you have strong relationships in our target market.
Strong existing relationships in the territory: This role requires a warm network and the ability to generate meetings through trust and reputation.
Proven track record of hitting sales goals: Average performers will not succeed here.
Hunter mindset with relationship-first approach: You must be both aggressive and professional.
Relationship Building & Communication Mastery: Skilled in prospecting, engaging prospects, and presenting solutions with clarity and confidence.
Self-Driven, Organized, Coachable, Accountable: We value autonomy, and we also expect process alignment and a team-first mentality.
Valid driver's license + reliable vehicle
Key Behaviors of High Performers (Drawn From Industry Best Practices)
Our top reps share the following traits:
Disciplined time management and high-output daily activity
CRM mastery and exceptional follow-up
Confidence without ego
Empathy and consultative communication
Professional appearance and conduct
Ownership mentality, no excuses, only solutions
Strong teamwork with estimators, operations, and leadership
What Greatness Looks Like
Existing book of business or strong relational equity
Self-generating opportunities
Winning 50%+ of qualified estimates
Clean, accurate project documentation
Consistently hitting revenue, profit & activity targets
High client retention
About A.G. Williams Painting Company
A.G. Williams is a fourth-generation, family-owned leader in commercial, industrial, and institutional painting. For 120 years, we have built our name on professionalism, consistency, craftsmanship, integrity, and long-term partnerships.
Our commercial division focuses on direct-to-owner repaint work across corporate offices, industrial buildings, hospitals, schools, multifamily properties, country clubs, religious institutions, municipalities, and more.
Benefits & Professional Growth
Unlimited income potential
Stable pipeline support and high-quality inbound opportunities
Career path with continuous mentorship and performance coaching
Ongoing paid training: coatings systems, manufacturer certifications, LRRP, lift certifications, OSHA, and other skill-development programs
Strong operations team to ensure projects are delivered professionally and on time
Sell a respected brand with 120 years of excellence
A value proposition built on quality, trust and professionalism
Family culture and strong team support
Flexible PTO and paid holidays
To Apply
Apply on our company website, directly on LinkedIn, or on Indeed. You can also send your résumé and a brief note to ******************************** with the subject line “Your Next Commercial Sales Representative”.
$43k-83k yearly est. 3d ago
Sales Development Representative (SDR)
Courted
Representative job in New York, NY
Sales Development Representative (SDR) at Courted
The Courted team is a group of ambitious real estate experts, data scientists, developers, designers, and product managers. Our mission is to give every real estate entrepreneur an equal chance to grow and succeed in their business.
Courted has been recognized as Inman Innovator of the Year 2024, Inman Best of PropTech 2024, and HousingWire Rising Star 2024-affirming our position as a leader in transforming the real estate industry.
Courted has launched a best-in-class brokerage Talent Solutions platform designed to drive recruiting, retention, and market research. As one of the fastest-growing companies in proptech, we're seeking driven individuals with an ownership mindset to help build a disruptive force in the $40T+ residential real estate industry.
Over the past year, we've scaled to serve hundreds of customers across 100+ markets nationwide. We partner with some of the most influential brokerages in the country, including Sotheby's, SERHANT, @Properties, and more!
Courted is an exciting, dynamic workplace, and there's no better time to join the team. We've hit major revenue milestones and are poised to scale even higher in the coming months. As a company in the top 10% of the fastest-growing tech startups globally, we invite you to help us shape the future of real estate.
About the Role
We are seeking a Sales Development Representative (SDR) to join the Courted team. This is an incredible opportunity to join a rapidly growing startup and make a direct impact on our success.
As an SDR at Courted, you'll be on the front lines of our growth engine-identifying, engaging, and qualifying new opportunities for our sales team. This is a challenging and rewarding position with excellent career growth potential.
Key expectations of this role:
You will make a minimum of 150 outbound calls per day.
The typical tenure for this position is 9-18 months, after which successful SDRs have multiple career path opportunities within Courted across SDR leadership, Sales, Account Management, Customer Success, and more.
Compensation
On-Target Earnings (OTE): $50,000-$85,000
Key ResponsibilitiesLead Generation
Proactively research and identify potential leads and prospects through channels such as cold calling, email outreach, social media, and inbound inquiries.
Qualification
Conduct initial qualification of leads by understanding their needs, pain points, and business priorities to determine if they're a fit for Courted.
Outreach
Initiate outbound communication with prospects through phone calls, emails, and personalized messaging to introduce them to Courted and generate interest.
Relationship Building
Build and maintain relationships with leads and prospects, nurturing them through the sales funnel and positioning Courted as a trusted partner.
Appointment Setting
Schedule meetings and product demos for the sales team with qualified prospects, ensuring a seamless handoff.
Data Management
Keep accurate, up-to-date records of all interactions and activities in our CRM.
Collaboration
Work closely with the Sales and Marketing teams to develop targeted outreach strategies and campaigns.
Market Research
Stay informed on industry trends, competitors, and market dynamics to identify new opportunities.
Requirements
Bachelor's degree in Business, Marketing, or a related field preferred.
1+ year of experience in a Sales Development, Lead Generation, or similar role.
Excellent communication and interpersonal skills.
Strong problem-solving and organizational abilities.
Self-motivated and target-driven with a passion for sales.
Familiarity with CRM software (e.g., Salesforce) is a plus.
Ability to work collaboratively in a fast-paced team environment.
High level of enthusiasm and a strong work ethic.
If you're a dynamic and motivated sales professional eager to grow your career in a high-growth startup environment, we'd love to hear from you.
$50k-85k yearly 2d ago
Sales Development Representative
Scale Ai, Inc. 4.1
Representative job in New York, NY
Scale is looking for a self-starter SDR with a demonstrated track record of top performance, ability to receive and incorporate feedback, and excitement to grow a career in the Machine Learning and Artificial Intelligence space.
This position will report to the Head of Enterprise Business Development and will be responsible for outbound prospecting, identifying, and qualifying sales opportunities for the Enterprise Sales team.
You will:
Generate new business opportunities by prospecting, researching, and outbounding into some of the largest Enterprise accounts.
Ability to write highly tailored and personalized cold outbound messaging to book meetings with target personas.
Conduct high level qualification conversations with Senior Executives in target accounts.
Effectively communicate the value of Scale and our products to potential customers.
Align and collaborate with stakeholders across sales, product, and marketing.
Achieve or exceed monthly and quarterly quotas of qualified opportunities.
Ideally you'd have:
Bachelor's degree or equivalent work experience.
1-2+ years of sales experience in a fast-paced Enterprise software or technical environment.
Track record of consistent top performance.
Excellent outbound phone and email communication skills.
Extremely flexible with an ability to multitask, prioritize, and manage time effectively.
Experience prospecting into large technical enterprise organizations.
Process oriented, organized, and able to work well in unstructured environments
Nice to haves:
Experience in AI, Computer Vision, or SaaS technologies.
Self motivated, persistent, and resilient mindset.
Collaborative team player who is open to feedback and coaching.
Excitement for sales and friendly competition.
Experience with Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo.
Sales Commission: This role is eligible to earn commissions.
The base salary range for this full-time position in the location of San Francisco, New York, or Seattle is [ ]. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Scale employees are also granted Stock Options that are awarded upon board of director approval. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$176,000-$220,000 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.