Outside Sales Representative
Representative job in Salt Lake City, UT
CMA is hiring a sales representative based in or around the SLC area.
We are looking for sales driven individuals for a road sales position for our Utah/S ID territory and a true desire to work with a winning company and team of sales professionals. This is a great entry level position to start in B2B sales!
Candidates will be expected to:
Increase existing door sales
Be highly self-driven and motivated - no micro management
Aggressively and creatively search, find and open new retail business opportunities
Omni Channel selling by writing orders each and every week while being OUT ON THE ROAD
Establish and maintain strong retailer and vendor relationships
Unlimited financial growth potential based on personal performance
Several compensation packages available
THIS JOB IS NOT RIGHT FOR EVERYONE; if you feel you can meet these requirements and want to join a great industry, please submit your CONFIDENTIAL resume to us at ************************** .
Sales and Marketing Development Representative - Draper, UT
Representative job in Draper, UT
In this role, you'll be the voice and energy behind WorkBay's growth! You'll connect with curious business owners, share the story of how WorkBay can help them thrive, and turn interest into opportunity. From creating eye-catching marketing ads to having meaningful conversations with leads, you'll use your communication skills to build real connections. You'll work side-by-side with our marketing and sales teams to guide small business owners toward finding their perfect space-and taking the next big step in their journey!
About WorkBay:
We are a commercial real estate company that paves the way for new, small, or growing businesses to succeed. Our mission is to make the leasing process seamless and accessible for any business owner in need of the right workspace.
This position is ideal for someone ready to take their first step into the world of commercial real estate and make a real impact in the industry. At WorkBay, you'll be part of a dynamic, fast-growing team with many opportunities for professional development and growth within the company!
What will you be doing?
•Create targeted social media ad listings to drive leads and increase engagement
•Quickly identify, qualify, and follow up on inbound leads via social media, telephone, text, email, etc.
•Meet quotas for showings set by delivering high-quality showings and opportunities
•Deliver a best-in-class customer experience for prospects and customers of WorkBay
•Document all interactions and findings with leads in our CRM
•Maintain an up-to-date knowledge of our product and its value proposition to customers
•Partner with Marketing, Sales, and Operations to iterate on strategy, optimize deal flow, and improve lead quality
Qualifications
-Prefer previous experience in a sales/marketing-related role (or real estate experience is a plus)
-Preferred but not required, Spanish and English speaking
-Exposure in Canva to design social media graphics, ads, and marketing materials that align with our brand
-A bachelor's degree preferred or pursuing one in Sales, Marketing, Business, or a related field is a plus
-Capable of assisting in campaign planning, competitor research, and promotional strategy
-Excellent phone etiquette and demonstrated customer service skills
-Strong attention to detail; self-directed; and the ability to multitask
-Experience with Hubspot or comparable CRM tools to manage pipelines is preferred, but not required
Compensation
-$40,000 base salary- OTE $50,000+
Outside Sales Representative (B2C)
Representative job in Salt Lake City, UT
Pella Windows and Doors of Utah is expanding our Outside Sales (B2C) team in the Salt Lake City market. Our branch is established, growing, and ready to add experienced sales professionals who know how to build a book of business and close high-value home improvement projects.
This is a consultative, in-home sales role working directly with homeowners on window and door replacement projects. You will manage the full sales process, from initial appointment and design consultation through contract and installation. Success in this role comes from experience, strong follow-through, and the ability to earn trust quickly and close with confidence.
We are looking for reps who have already proven themselves in B2C or in-home sales. You understand pipeline management, are comfortable working independently in the field, and take pride in representing a premium brand. In return, Pella offers a respected name, high-quality products, operational support, and a growing market with room to increase earnings and influence.
If you are a seasoned sales professional ready to plug into a stable operation that is scaling the right way, this is an opportunity worth a closer look.
What You'll Do:
Deliver Exceptional Customer Experiences: Serve as the primary point of contact for homeowners, guiding them through the sales and installation process with professionalism and expertise.
Provide Tailored Design Solutions: Conduct in-home consultations and showroom presentations to assess homeowner needs, offer personalized design recommendations, and present detailed quotes.
Oversee Projects from Start to Finish: Manage each project through every stage, from initial sale to final installation, ensuring it meets Pella's high standards for quality and customer satisfaction.
Collaborate with Cross-Functional Teams: Work closely with internal departments to ensure smooth project execution and alignment with operational goals.
Drive Sales and Earn Rewards: Capitalize on an attractive commission structure that directly rewards your sales performance and customer success.
Joining Pella in Salt Lake City means becoming a vital part of our expansion into a thriving market while helping homeowners bring their design visions to life with our premium window and door solutions.
Work Environment:
This role blends remote work from your home office and in-field engagement with clients. Candidate must live in the Salt Lake City and/or surrounding area. You'll need reliable transportation to connect with customers and attend appointments on a daily basis.
Compensation:
Begin with a $5000/per month (paid bi-weekly) forgivable draw for the initial six months, transitioning to a straight commission after 6 months. On average, representatives earn $100,000/year in their first year (note: this figure is an average and not guaranteed).
What We're Looking For:
Professionalism and Customer Focus: A motivated and independent professional who takes pride in delivering exceptional customer service and building lasting relationships.
Education and Experience: A bachelor's degree or an equivalent combination of education and relevant experience, with 1-2 years of sales experience, ideally in a B2C environment.
Strong Communication and Presentation Skills: The ability to deliver compelling presentations and effectively communicate with homeowners in a home setting.
Organizational and Project Management Abilities: Proven skills in managing multiple projects with attention to detail and a commitment to meeting deadlines.
Mechanical Aptitude: A solid understanding of technical and product details to provide informed recommendations to customers.
Reliable Transportation: A valid driver's license, reliable vehicle, and a clean motor vehicle record that meets company standards. Company car may be provided but not gauranteed.
Outstanding Benefits to Support Your Success:
Extensive Training Opportunities: Benefit from comprehensive onboarding and ongoing training programs that equip you with the knowledge and skills needed to excel in your role and stay ahead in the trade industry.
Outstanding Health Benefits: Enjoy medical, dental, and vision coverage, along with a comprehensive Employee Assistance Program for you and your family to support life's ups and downs. Benefits start the 1st of the month after your initial date of hire.
Employee Well-Being Program through Nice Healthcare: 100% paid coverage with Nice Healthcare, providing free virtual and in-home primary care visits, including mental health support, and over 500 free prescriptions -- bringing medical services directly to you with community clinicians.
401(k) Match: Invest in your future with our company-matched retirement savings plan.
Short-term/Long-term Disability Insurance - premiums are company paid.
Tuition Reimbursement: Advance your professional development with educational support.
Why Pella?
Join a legacy of excellence and innovation that has defined our company for nearly 100 years. At Pella, we don't just deliver products; we deliver a community that values your contributions, offers competitive benefits, and invests in your career growth. Be part of the launch of our new Salt Lake City office and join a dynamic, growing team. This role offers a unique chance to help shape our local presence, contribute to a thriving new market, and grow alongside us. With ample opportunities for professional development and career advancement, you'll play a pivotal role in our expansion and success in Salt Lake City.
EEO Statement
Pella Windows & Doors is an Equal Opportunity Employer and supports a diverse workplace free from all forms of unlawful discrimination. All employment decisions at Pella Windows & Doors are based on business needs, job requirements, and individual qualifications, without regard to race, color, genetic information, national origin, creed, religion, sex, sexual orientation, gender identity or expression, marital status, family or parental status, veteran status, disability status, political affiliation or any other status protected by the laws or regulations in the locations where we operate. Pella Windows & Doors will not tolerate discrimination or harassment based on any of these characteristics. Pella Windows & Doors encourages applicants of all ages.
Customer Support Representative
Representative job in West Jordan, UT
Since creating our first quilting frame, The Grace Company has been dedicated to connecting people with their passions through innovative solutions. We are a company focused on enriching lives, and we find joy in seeing our customers' crafts enrich the lives of others. Our goal is to make quilting and crafting more accessible to a wider community. From product design to customer service, we are committed to providing the best possible experience.
Position Overview:
Are you a problem-solver with a passion for helping people? As a Customer Support Representative, you will be the friendly and knowledgeable voice of The Grace Company. You'll be responsible for responding to inbound calls from our valued customers, providing support for our range of products, including quilting frames, machines, software, and accessories. This role is perfect for someone with a technical aptitude who enjoys troubleshooting and is comfortable learning new software applications.
What You'll Do:
Professionally handle inbound customer calls with a polite and clear communication style.
Become a product expert by gaining a deep understanding of our quilting frames, machines, and software.
Utilize your troubleshooting skills to diagnose and resolve customer issues effectively.
Clearly communicate technical solutions to customers with varying levels of technical expertise.
Document customer interactions and solutions accurately.
What You'll Bring:
A minimum of one year of experience in a customer service role.
Excellent verbal and written communication skills.
Strong troubleshooting and problem-solving abilities.
Proficiency with Microsoft products.
A comfort and willingness to learn new software applications.
A positive attitude and a commitment to providing exceptional customer service.
Why You'll Love Working Here:
Great Work Environment: Join a friendly and supportive team.
Competitive Pay: Starting at $18.00 per hour.
Time Off: We offer paid holidays and vacation after a minimal employment period, plus a personal-time accrual program.
Convenient Location: Our office is conveniently located on Redwood Road in West Jordan.
Customer Support Representative
Representative job in Salt Lake City, UT
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry.
Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports.
Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports.
Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input.
Qualifications
The ideal candidate will have a passion for building strong customer relationships through exceptional listening, utilizing strong written and verbal communication and problem solving.
The ideal candidate will provide a personalized customer experience through easy, quick and enthusiastic interactions that allow our customer's to accomplish their goals.
Candidate must be able to manage multiple tasks simultaneously in a fast paced environment with minimal supervision and a high attention to detail.
In addition, the candidate must be web savvy and proficient navigating in a Windows environment. Duties may include but are not limited to: tracking customer package requests and assisting with delivery solutions, facilitating package investigations, answering My Choice customer inquiries, providing rate quotes and scheduling package pick-ups, as well as resolving customer concerns while cultivating positive customer relationships.
Additional Information
If interested please contact:
Roj Lopez
************
Customer Success Rep C
Representative job in Draper, UT
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
• Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
• Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
• Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
• Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
• Proactively identify potential issues and resolve them before escalation.
Communication and Support
• Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
• Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
• Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
• Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
• Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
• Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
• Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
• Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
• Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
• Proactively share customer feedback and insights with the team to improve overall service quality.
• Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to guide, motivate, and develop team members.
• Expertise in managing and resolving disputes effectively.
• Flexible and creative problem-solving skills and a proactive, customer-focused mindset
• Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
• Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
• Comfort in presenting ideas and solutions to management and stakeholders.
• Exceptional active listening skills and the ability to empathize with customers.
• Time management and multitasking skills to handle multiple requests efficiently.
• Build trust and rapport with both customers and internal teams.
• Positive, solution-focused attitude with a commitment to accountability and self-improvement.
• Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
• Associate degree or equivalent experience.
• Minimum of 5 years of relevant customer service experience required.
• Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
• Prolonged periods of sitting while working on a computer.
• Occasional standing, bending, and other physical activities to support office or service-related tasks.
• Repetitive hand movements associated with data entry and computer work.
• Ability to lift and move up to 45 lbs. without assistance.
Working Environment
• Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
• Minimal travel may be required for training or customer support activities
Auto-ApplyCPC Processor Customer Support
Representative job in Salt Lake City, UT
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This is a Remote role (Call Center)
- Full-Time: Monday - Friday 8am-4:30pm CST
- Comfortable working in a high-volume production environment.
- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
- Documenting information in multiple platforms using two computer monitors.
- Proficient in Microsoft office (including Word and Excel)
We offer:
Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Customer Support Representative
Representative job in Salt Lake City, UT
About Scrunch
Scrunch, a venture-backed startup, is on a mission to bring brands to an AI-first future-where people increasingly rely on LLMs to discover, understand, and act on information that matters to them.
As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more-working
with
AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet.
With $26M in backing from Mayfield Fund, Decibel, Homebrew, GTM Capital, and leading Silicon Valley founders and operators, Scrunch has scaled rapidly since commercial launch. Today, more than 500 paying brands-including Fortune 500 companies like Lenovo, category-defining brands like Skims, and breakout startups like Clerk-use the platform.
About the Role
We're hiring a Customer Support Representative to deliver high-quality, responsive support to our customers and ensure they receive maximum value from the Scrunch platform. This is an individual contributor role focused on frontline customer assistance, troubleshooting, product enablement, and customer advocacy.
What You'll DoCustomer Support & Issue Resolution
Serve as the initial point of contact for customer inquiries via email, chat, and ticketing systems.
Diagnose technical and usability issues, working cross-functionally to drive timely resolution and provide feedback to our product and education teams.
Maintain a high standard of professionalism, accuracy, and clarity in every customer interaction.
Product Expertise & Enablement
Develop deep, up-to-date knowledge of the Scrunch platform, use cases, and feature set.
Translate technical concepts into clear, user-friendly explanations for customers with varying levels of technical proficiency.
Create and contribute to support documentation, FAQs, quick-start guides, and help-center resources.
Identify common user patterns and propose improvements to the customer experience.
Operational Excellence
Manage, prioritize, and resolve a high volume of inbound tickets within defined SLAs.
Track issues and trends to support internal reporting, root-cause analysis, and workflow optimization.
Assist with onboarding activities by answering setup questions and reinforcing best practices.
Support proactive outreach to ensure customers are informed about product changes, updates, and new features.
Cross-Functional Collaboration
Partner with Customer Success on escalations and customer-specific needs.
Provide the product team with insight into recurring issues, usability gaps, and feature requests informed by real-world customer interactions.
Participate in testing new features, helping validate functionality and assess customer impact.
What You'll Bring
1-2 years of experience in customer support, technical support, SaaS support, or a related customer-facing role.
Strong problem-solving and troubleshooting abilities, with the ability to navigate ambiguous or complex issues.
Excellent written and verbal communication skills; able to translate technical details into clear customer guidance.
High level of empathy, patience, and customer-centricity.
Comfortable working in a fast-paced, evolving startup environment with shifting priorities.
Familiarity with SaaS tools, ticketing systems, and basic technical concepts is a plus.
What Success Looks Like
High customer satisfaction scores and consistent adherence to response and resolution SLAs.
Clear, accurate, and helpful guidance delivered across all customer interactions.
Documented improvements to support processes, knowledge base resources, and user workflows.
Strong internal reputation as a reliable problem solver and customer advocate.
Measurable contributions to improving the customer experience and reducing friction points across the platform.
Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyClaims and Customer Solutions Representative
Representative job in Salt Lake City, UT
DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints.
We have an opening for a Claims and Customer Solutions Representative to work in the MISSIONARY MEDICAL Department.
In addition to embracing the mission and values of the company, Missionary Medical also strives to (1) make sure the missionary/member receives the best possible care, (2) be financially responsible and (3) lighten the burden of the mission leaders. These goals are achieved through operational excellence.
JOB DESCRIPTION:
This position on the Claims and Customer Solutions team works directly with our Missionary and Mission President plans. In collaboration with other team members, representatives provide customer service support and process claims for our customers, which include missionaries, mission office staff, families, ecclesiastical leaders, health care providers and insurance companies. The position will also be expected to help evaluate processes for improvement and occasionally assist team members with other plans if needed.
REQUIRED QUALIFICATIONS:
Positive, energetic, and customer-focused attitude
Exceptional follow through skills
Effectively work with others in a team environment
Strong grammar and communication skills (verbal & written)
Ability to work with and safeguard confidential customer information
Sensitivity to LDS missionary culture
Effective manager of time and priorities
Self-motivated, self-directed, and accountable, with a passion for excellence
Proficient in Microsoft Office applications and programs
High School graduate or equivalent
PREFERRED QUALIFICATIONS:
Healthcare operations knowledge (claims adjudication/processing, enrollment, medical management, customer service, COB policy, and plan design)
Associates or Bachelor's degree
What We Offer:
Competitive pay
Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
Award winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
Tuition reimbursement
Career development through company sponsored programs and over 5000 on-demand online training courses.
Hybrid work schedules available depending on position
Employee Assistance Program
Job Posted by ApplicantPro
Customer Experience Representative (Onsite Monday - Friday)
Representative job in Salt Lake City, UT
Why you will love Sierra Forest Products:
As North America's premier distributor of globally sourced specialty forest products, we are committed to sustainability, innovation, and the future of our workforce. Our products are responsibly sourced, ensuring environmental integrity while supporting the next generation of industry leaders.
We take pride in fostering career growth, advancing our team members, and creating opportunities for professional development. Driven by innovation and a deep sense of responsibility, we strive to make a lasting, positive impact on our people, customers, and communities.
Your Impact:
As a Customer Experience Representative for Sierra Forest Products, you will have the opportunity to expand your skillset and enhance our overall customer experience.
The Customer Experience Representative's responsibilities include supporting sales, promoting customer satisfaction, and establishing and growing a base of accounts that do not require direct visits from a Sales Representative. The Customer Experience Representative is expected to be independently knowledgeable about a broad range of our products and capable of selling the benefits to our customers.
Role & Responsibilities:
Deliver exceptional and quality customer service to existing customers and clients.
Handle inbound sales inquiries and customer inquiries.
Process and enter sales orders.
Resolve order-related issues (delays, credits, and returns).
Collaborate with cross function teams (logistics, warehouse, and purchasing to ensure overall operational success).
Actively sell and grow an existing account base.
Become a brand ambassador with a comprehensive knowledge of our products and specifications.
Provide overall sales support to the outside sales team.
Your Unique Skills:
Driven, positive and energetic individual.
Ability to resolve problems and conflicts as they occur.
Proven experience in sales and/or the building products industry.
Passion for relationship building.
Ability to work in a fast paced, team driven environment.
Hard working and entrepreneurial.
Some of our awesome Benefits:
Comprehensive Health & Dental Care Plans
Incentive Plans
Tuition Assistance
Career Development Plan
Paid Volunteer Day
Achievement & Service Recognition
Life Insurance Plan
401k Program
Wellness & Mental Health Assistance
Discount Programs
Maternity Leave Plan
Much more!
Not sure if you qualify? Think about applying anyway:
At Sierra Forest Products, we recognize that every career journey is unique-and not everyone enters a role with 100% of the required skills and experience. That's why we embrace and welcome all workplace backgrounds and experiences to apply.
Auto-ApplySales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS
Representative job in Logan, UT
Country USA State Utah City Logan Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management.
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Customer Sales Representative
Representative job in Sandy, UT
Job Description
As a Customer Sales Representative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles.
Primary Responsibilities:
- Greet customers with a warm and welcoming attitude, ensuring a fabulous experience.
-Proactively promote and attempt to sell car washes, detail services, and other promotional items.
-Encourage customers to download our app and enroll in our loyalty program.
- Assist customers with fueling their vehicles.
- Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts.
- Maintain cleanliness of the fuel island
-Miscellaneous duties as assigned
Benefits:
- Fabulous advancement opportunities.
- Enjoy a casual and fun workplace atmosphere.
- Receive free employee car washes every pay period.
- Access employee discounts on in-store products.
- 401K, health, and dental benefits based on eligibility.
- Earn paid time off based on eligibility.
Job Requirements:
- Ability to stand, walk, stoop, kneel, and crouch as needed during shifts.
- Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting.
- Willingness to work outdoors in various weather conditions.
Sales Rep - Career Services
Representative job in Salt Lake City, UT
Job Description
We are currently seeking a remote part-time Sales Representative, offering the flexibility to set your own working hours. This role includes a competitive base pay along with a commission on your sales. Additionally, you'll earn a retention commission, as the service you are selling is a subscription-based model. As a Sales Representative, you will play a vital role in driving business growth. Your primary focus will be identifying, engaging, and qualifying prospective clients who are a strong fit for our high-value services. Working closely with our management and marketing teams, you will help generate leads and contribute to achieving our revenue goals. This position is ideal for an experienced sales professional with a proven track record in consultative selling and closing high-ticket deals.
Key Responsibilities:
Identify and qualify potential clients through inbound calls, warm and cold leads, outreach campaign responses, and networking efforts.
Engage with leads via calls, texts, emails, and social media to build relationships and generate interest.
Conduct comprehensive needs assessments to align our solutions with client challenges and goals.
Collaborate with internal teams to develop closing strategies and achieve sales targets.
Maintain up-to-date and accurate records of all sales activities in the CRM system.
Build and maintain a strong pipeline of qualified leads to ensure ongoing success.
Stay informed on industry trends, market conditions, and competitive landscape.
Represent the company at industry events, webinars, and conferences to expand your network.
Qualifications:
Minimum of 5 years of experience in B2C sales, with a focus on high-ticket items such as enterprise software, luxury goods, or premium services.
Proven ability to successfully close high-value deals through consultative selling techniques.
Strong understanding of the sales process, from initial contact to closing.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients.
Proficiency in CRM platforms such as Monday.com or Salesforce.
Ability to excel in a fast-paced, dynamic environment both independently and collaboratively.
Strong problem-solving skills and strategic thinking abilities.
Highly self-motivated, results-driven, and goal-oriented.
A bachelor's degree in Business, Marketing, or a related field is preferred.
What We Offer:
The opportunity to make a meaningful impact by helping people achieve their career goals.
A competitive commission structure with earning potential based on performance.
A flexible work schedule that fits your lifestyle.
Opportunities for professional growth and career advancement.
A supportive, team-oriented, and collaborative work environment.
If this opportunity aligns with your skills and career goals, we'd love to hear from you.
Sales Representative
Representative job in Logan, UT
Description
DEX
Job Title
Sales Representative
Job grade
Job Family
Job Sub - Family
Job ID
Effective Date
03/04/2022
JOB SUMMARY
Sales Representatives must be extremely reliable and trustworthy. This representative should be comfortable working independently and have excellent communication skills. This position requires an aptitude for establishing and maintaining sales volume, product mix, and selling price. Sales Representatives will keep current with supply and demand, changing trends, economic indicators, and competitors by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Identifies revenue opportunities within customers' communities through communications, programs, and other activities as needed.
Prospects qualify and generate sales within the company's established clientele and partners.
Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
Contacts prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
Works closely with sales support, management, and business developers to identify and close additional purchases of products and services.
Responds to requests from customers for information and gives onsite presentations.
Remains knowledgeable and up to date on changes and developments in the B2B sales industries.
Keeps management informed of all activity, including timely preparation of reports.
Identifies revenue opportunities within customers' populations through business analytics programs, and other activities as needed.
Prospects, qualifies and generates sales within the company's established trading partners.
Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to Management Direct Supervisor job title(s) Typically include: TITLE
Job is directly responsible for managing other employees (e.g., hiring/termination and/pay decisions, performance management. Job title example(s) of employees directly supervised:
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
Ability to establish and maintain effective working relationships with employees, businesses, and the community.
Ability to communicate clearly and concisely both in oral and written form.
Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws.
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems.
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Completes additional tasks and assignments as requested by Regional Sales Director.
EDUCATION AND EXPERIENCE REQUIREMENTS
WORKING CONDITIONS
Regular business hours. Some additional hours may be required.
Travel requirements: Domestic: Up to 20%
Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
Sitting
Up to 7 hour(s) a day
Lifting
Up to .5 hour(s) a day, up to 50lbs max. ^
Walking
Up to 2 hour(s) a day
Pushing/ Pulling
Up to .5 hour(s) a day, up to 50lbs max. ^
Standing
Up to 4 hour(s) a day
Climbing
Up to .5 hour(s) a day
Bending/ Squatting/Stooping
Up to 1 hour(s) a day
Stairs
Up to .5 hour(s) a day
Reaching
Up to 2 hour(s) a day
Ladder
Will not apply generally
Balancing
Will not apply generally
Step stool
Will not apply generally
Twisting
Up to 1 hour(s) a day
Excessive heat exposure
Will not apply generally
Crawling
Will not apply generally
Excessive cold exposure
Will not apply generally
Hands in water
Will not apply generally
Dust exposure
Will not apply generally
Kneeling
Up to 1 hour(s) a day
Lound noise exposure
Will not apply generally
Data Entry/Typing
Up to 4 hour(s) a day
Humidity exposure
Will not apply generally
Unusual hearting or vison demands: None Specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position.
DISCLAIMER
The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
Page 1 of 2
Auto-ApplyInside Sales Representative
Representative job in Salt Lake City, UT
Advanced Composites, Inc. (ACI) is seeking an energetic Inside Sales Rep to grow with our company. This position is full-time, Monday through Friday 8:00 am to 5:00 pm, working onsite and at this time will not be a work from home position. ACI manufactures composites products for military, prosthetic, industrial, and recreational markets. In the recreational market we supply top-quality outdoor gear to people all over the world. As a member of our sales team, your primary responsibilities will be with ACI's outdoor brands: Wound Up Composites and Cataract Oars.
Responsibilities
Act as the primary contact for ACI product inquiries, purchases, and all other issues that may arise by both email and phone for Cataract Oars, Wound Up Composites, ACI Pin Rings, and other items as they are developed and released for sale.
Understand and effectively communicate accurate information about ACI's programs, products, and services to customers by both phone and email.
Handle all warranty issues for ACI product lines by issuing return authorization numbers, coordinating returned product inspection, and completing all required paperwork associated with returns.
Communicate all known customer or product issues to ACI sales team to continually improve product and customer satisfaction.
Build mutually beneficial collaborative long-term business partnerships with dealers and customers.
Input sales orders, price changes, and pricing tier adjustments for products and dealers as needed.
Generate SKUs and Barcodes for all necessary product items.
Perform, track, and report monthly sales for ACI products.
Act as the expediter for shipping ACI products as needed.
Attend product trade shows and events as needed to promote ACI products and work to expand dealer network.
Qualifications
You may be right for the job if you:
Are an outgoing skilled communicator in both written and verbal form.
Have 1+ years of experience in customer service (in-person, telephone, and/or electronic) with proven track record of excellent customer care. Or equivalent.
Can multitask and manage time in a fast-paced work environment.
Are proficient with QuickBooks and have a working knowledge of excel.
Want to grow with a fun and active company.
Enjoy cycling and water sports (huge plus).
Additional Information:
Benefits of working at Advanced Composites, Inc. include: Competitive Health Plan, 2 Different Dental Plan Options, Paid Time Off, Catered Luncheons, Excellent 401K Match and Profit Sharing Opportunity, Uniform and Laundering Service, Bonus Reward Programs, Summer and Christmas Parties, Onsite Free Gym Access, Charitable Events, and more! Advanced Composites, Inc. is an Equal Opportunity Employer.
ITAR Compliance
This position requires access to or use of information which is subject to the federal International Traffic in Arms Regulations (ITAR). All applicants for this position must be U.S. Persons within the meaning of ITAR. ITAR defines "U.S. Person" as U.S. citizen, lawful permanent resident of the U.S., person admitted as a refugee to the U.S., person granted asylum in the U.S., or person granted the status of alien lawfully admitted for temporary residence to the U.S. under 8 U.S.C. 1160(a) (for special agricultural workers) or 8 U.S.C. 1255(a)(1) (an amnesty program).
Experienced Sales Reps - Uncapped Commissions
Representative job in Salt Lake City, UT
Sales Representative - Join Utah's Fastest Growing Sales Team at Hero Home!
Are you an ambitious, driven individual looking to excel in a high-performance culture? Hero Home, one of Utah's Top 100 Fastest Growing Companies with "Emerging Elite" status, is seeking top-tier talent to join our door-to-door sales team. If you have an athletic mindset, thrive on competition, and are committed to growing your career, we want to hear from you!
The Ideal Candidate:
Athletically-Minded & Competitive: We're looking for individuals who perform best under pressure and enjoy the thrill of competition.
High-Achieving Mindset: If you aim to break records, exceed goals, and push beyond the limits, this is the role for you.
Growth-Oriented: Our company is designed for those who want to climb the ladder, taking on leadership roles and building a long-term career.
Strong Communicator: You can connect with people, build trust quickly, and guide potential customers to the right solutions for their homes.
What You'll Do:
Provide Expert Solutions: Uncover customers' needs and present our top-quality home improvement services, including roofing, siding, windows, and solar.
Own Your Earnings: This role comes with uncapped commission potential, putting you in charge of your income.
Develop Leadership Skills: Our fast-growth environment offers rapid advancement opportunities for those who want to lead. Progress through structured Becoming a Closer and Market Leader Programs
Why Hero Home?
Emerging Elite: Join a team that's recognized as one of Utah's fastest-growing companies, providing you the platform to grow.
Top Earners: First-year reps can make $100-$150k annually, with top performers earning $300k+ annually.
Mentorship & Career Development: Work with experienced leaders who provide ongoing mentorship and the resources to help you succeed beyond your current role.
Requirements:
Transportation: Valid driver's license, auto insurance, and reliable vehicle.
Tech-Savvy: A working cell phone with data for seamless communication.
Ready to Travel: Willingness to work in your designated sales territory.
Take the leap with Hero Home and transform your potential into a six-figure career with endless leadership opportunities. Apply today to start your journey!
Auto-ApplyRepresentative - Inside Sales
Representative job in Murray, UT
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.
Responsibilities:
Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
Increases orders by suggesting related items, explaining features, and checks customer's buying history.
Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
Identifies ways for continuous improvement of processes.
Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date.
Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
Reports industry trends, competitive pricing and customer feedback to management.
Qualifications:
High School Degree or Equivalent required; Bachelors' degree preferred
Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
Familiar with Microsoft Office, and ability to perform basic computer skills
Ability to perform multiple tasks simultaneously
Working in team environment
Communicate clearly, both verbally and in written form
Attention to detail
Ability to prospect and market concepts to existing and potentially new accounts
Take action and solve a range of problems that may be difficult but are not typically complex
Identify and define problems and possible solutions independently; chooses among existing solutions
Ability to work independently with general supervision
Ability to travel 0% - 25%
#LI-GS1
Auto-ApplyCollections Representative (UT, 11/17 Start Date)
Representative job in Draper, UT
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.
Job Description
We are currently hiring Collections Representatives to help grow our company and ensure our mission is achieved!
This role is a work from home position and can be performed remotely within a 60-mile radius of Draper, Utah.
Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.
WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!
YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.
YOUR DAY-TO-DAY:
Responsible for outbound and inbound calls, collecting on accounts that are past due
Provide top tier support and service to our customers
THE DETAILS:
Start Date: Monday, November 17, 2025
Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required
Full Time Shifts Available: Monday through Friday, either 8:00AM-4:30PM, 10:00AM-6:30PM or 11:30AM-8:00PM
Saturdays Required: 6:30AM-3:00PM
Compensation: $17.00/HR + BONUS
YOU'LL BRING:
Customer Service and prior collections experience with impeccable interpersonal skills
Excellent verbal and written communication skills
Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
Phone experience in a customer service/call center environment
High school diploma or GED equivalent, must also be 18 years or older
REQUIREMENTS FOR WORK FROM HOME:
You must be located within a 60-mile radius of Draper, UT
You must have a designated home-based workspace (preferably one that is quiet and free from distractions)
You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)
WE OFFER:
Competitive Compensation
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services
Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
Auto-ApplyCustomer Success Rep C
Representative job in Draper, UT
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
* Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
* Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
* Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
* Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
* Proactively identify potential issues and resolve them before escalation.
Communication and Support
* Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
* Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
* Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
* Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
* Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
* Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
* Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
* Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
* Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
* Proactively share customer feedback and insights with the team to improve overall service quality.
* Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
* Proficient in Microsoft Office applications (Word, Excel, Outlook).
* Ability to guide, motivate, and develop team members.
* Expertise in managing and resolving disputes effectively.
* Flexible and creative problem-solving skills and a proactive, customer-focused mindset
* Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
* Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
* Comfort in presenting ideas and solutions to management and stakeholders.
* Exceptional active listening skills and the ability to empathize with customers.
* Time management and multitasking skills to handle multiple requests efficiently.
* Build trust and rapport with both customers and internal teams.
* Positive, solution-focused attitude with a commitment to accountability and self-improvement.
* Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
* Associate degree or equivalent experience.
* Minimum of 5 years of relevant customer service experience required.
* Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
* Prolonged periods of sitting while working on a computer.
* Occasional standing, bending, and other physical activities to support office or service-related tasks.
* Repetitive hand movements associated with data entry and computer work.
* Ability to lift and move up to 45 lbs. without assistance.
Working Environment
* Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
* Minimal travel may be required for training or customer support activities
Claims and Customer Solutions Representative
Representative job in Salt Lake City, UT
DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints. We have an opening for a Claims and Customer Solutions Representative to work in the MISSIONARY MEDICAL Department.
In addition to embracing the mission and values of the company, Missionary Medical also strives to (1) make sure the missionary/member receives the best possible care, (2) be financially responsible and (3) lighten the burden of the mission leaders. These goals are achieved through operational excellence.
JOB DESCRIPTION:
This position on the Claims and Customer Solutions team works directly with our Missionary and Mission President plans. In collaboration with other team members, representatives provide customer service support and process claims for our customers, which include missionaries, mission office staff, families, ecclesiastical leaders, health care providers and insurance companies. The position will also be expected to help evaluate processes for improvement and occasionally assist team members with other plans if needed.
REQUIRED QUALIFICATIONS:
* Positive, energetic, and customer-focused attitude
* Exceptional follow through skills
* Effectively work with others in a team environment
* Strong grammar and communication skills (verbal & written)
* Ability to work with and safeguard confidential customer information
* Sensitivity to LDS missionary culture
* Effective manager of time and priorities
* Self-motivated, self-directed, and accountable, with a passion for excellence
* Proficient in Microsoft Office applications and programs
* High School graduate or equivalent
PREFERRED QUALIFICATIONS:
* Healthcare operations knowledge (claims adjudication/processing, enrollment, medical management, customer service, COB policy, and plan design)
* Associates or Bachelor's degree
What We Offer:
* Competitive pay
* Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
* Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
* Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
* Award winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
* Tuition reimbursement
* Career development through company sponsored programs and over 5000 on-demand online training courses.
* Hybrid work schedules available depending on position
* Employee Assistance Program