Client Services Representative
Representative job in Lakewood, WA
Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives! Join SeaTown, and you'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you'll be doing:
Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.
Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns.
Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
Proactively gain and maintain a complete understanding of our portfolio of products and services.
Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.
Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts
What we're looking for:
3-5 years of Call Center experience preferred
Weekend availability: 7am - 6pm (8hr or 10hr shifts)
HVAC & Plumbing Industry experience is a plus
Ability to talk and type accurately; typing speed of at least 45 wpm
Dedicated to providing superior client service
Ability to manage multiple priorities within a fast-paced environment
Strong judgment skills to make sound business decisions
Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
Bilingual Spanish is a plus
Consent to a pre-employment background check
Physical Requirements
Regularly required to sit; use hands to handle or feel and type
Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues
Frequently required to reach with hands and arms
Occasionally required to stand, walk and stoop, kneel, crouch, or crawl
May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Accrued PTO at 1 hour for every 40 hours worked
40 hours of vacation at 3 years and 80 hours at 5 years
7 Paid Holidays
Medical/Dental/Vision
Health Savings Account
401k with company 100% company match up to 3% and 50% match up to 5%
Prizes and giveaways
Fully stocked break room
Ongoing Training
Onsite Gym !!!!!!!!!!!
Working for a company that values the employees
#SEAP
Pay Range$18-$25 USD
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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Retail and Marketing Representative
Representative job in Tumwater, WA
At Marvin, we're driven by a powerful purpose: to imagine and create better ways of living. For over 100 years, we've been a family-owned and -led company committed to helping people live healthier, happier lives through thoughtful design, exceptional craftsmanship, and a deep understanding of how people live and work in their homes.
Marvin Replacement is our dedicated replacement window and door business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation-making the window replacement process simple, seamless, and satisfying.
We're looking for Brand Ambassadors who are personable, confident, and genuinely excited to connect with others. The ideal candidate is outgoing, authentic, and thrives in social settings-someone who can spark meaningful conversations, build trust quickly, and represent Marvin with pride.
Looking for a flexible, high-reward opportunity?
Whether you're launching a new career in sales, bringing experience to a growing team, or seeking a part-time role with serious earning potential-this position is built for you.
Highlights of your role:
Represent Marvin at retail stores, trade shows, and local events
Engage with shoppers and spark interest in our premium window and door solutions
Generate qualified leads by converting conversations into in-home consultation appointments
Set up and maintain professional, eye-catching displays
Why You'll Love This Role
Your Performance Drives Your Paycheck: Top performers regularly earn $1,000+ per week, even with a part-time schedule - and there's no cap on bonuses
Flexible Scheduling: Choose shifts that fit your life - days, evenings, and weekends
Career Growth or Side Hustle: Whether you're starting out or leveling up, this role grows with you
Paid Training: Get expert onboarding and support from day one
Toll Reimbursement: We've got your travel covered
You're a good fit if you have (or if you can):
Have reliable transportation - you'll be traveling to retail locations and events in your area.
Love starting conversations - you're naturally outgoing and enjoy connecting with new people.
Can handle rejection with confidence - you know that every “no” gets you closer to a “yes.”
Enjoy helping customers - you're energized by engaging with people and making a great first impression.
Can lift up to 40 lbs - setting up displays is part of the job.
Are comfortable on your feet - you'll be standing and moving around during your shift.
We also want to make sure you have:
18 years of age or older
Have a smartphone
Flexibility to work a minimum of 15 hours per week
We invite you to see yourself at Marvin:
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.
For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.
Ready to represent a premium brand and get rewarded for your hustle?
Apply today and start building a flexible, fulfilling future with Infinity from Marvin.
Marvin is an equal opportunity employer:
Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at ...@marvin.com.
Compensation: Earn $22 - $32+/hr - guaranteed hourly pay of $22/hr plus weekly bonuses for every qualified lead
Costco Free Sample Representative
Representative job in Seattle, WA
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak!
In this position, you'll:
Drive sales by engaging customers and bringing brands to life through live events and product sampling.
Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest.
What we offer:
Competitive wages: $ 21.26 per hour
Growth opportunities - We promote from within
No experience needed - we provide full training and team support
Weekend shifts on Friday, Saturday, Sunday
Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks
Now, about you:
Are friendly, enthusiastic, and comfortable interacting with customers and store management
Are 18 years or older
Available to work 2+ shifts per weekend, Friday through Sunday.
Available to work minimum 3 weekends per month.
Can lift up to 50 lbs. and stand for up to 6 hours
Are comfortable preparing, cooking, and cleaning work areas and equipment
Have reliable transportation
Demonstrate excellent customer service and teamwork
Are a motivated self-starter who works well independently and with others
Always put safety first in a retail environment
If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
Retail Representative
Representative job in Seattle, WA
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands andretail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $16.66 - $20.00 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Design Sales Representative
Representative job in Seattle, WA
3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we've successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.
We are offering a $3,000 sign-on bonus for new Design Consultants who are part of the Seattle market. Terms are as follows: $1500 will be paid out after 30 days and an additional $1,500 will be paid after 60 days of service and good-standing and active employment with 3 Day Blinds.
* Inter/intra-department, Company transfers, and re-hires will not be considered new and therefore not eligible for any sign-on bonus. 3 Day Blinds reserves the right to alter or terminate this program at its sole discretion, with or without prior notice.
Do you love design and the idea of being an entrepreneur within the resources of a global company? At 3 Day Blinds, you'll help clients transform their homes and workspaces with stylish, functional window treatments-while building a high-earning career. With qualified leads from our award-winning marketing team, you'll spend your time doing what you do best: creating beautiful designs and turning inspiration into results. You are also highly rewarded for building your own book of business by generating your own appointments.
We'll set you up for success with expert training, fresh product lines, and hands-on support from leaders who want you to win. Every project is a chance to showcase your creativity, build relationships, and make a sale you can feel proud of. And with our generous compensation plan and robust benefits, your drive and talent are rewarded every step of the way.
Design. Sell. Succeed-with 3 Day Blinds.
*What you'll do*
* *Match clients with solutions that fit like a glove -* showcase how our products and services bring their vision to life.
* *Close with confidence -* win appointments by selling our unique value proposition, while building trust and long-term credibility.
* *Run a smooth sales process -* execute proven systems that keep clients thrilled, orders accurate, and our reputation strong.
* *Measure and deliver with precision -* record and configure specs quickly and flawlessly.
* *Deliver five-star service -* follow up with clients and teammates in a professional, upbeat, and timely way that sets us apart.
* *Be a sales hunter -* proactively generate new business through referrals, networking, and smart research to build your own winning pipeline alongside company leads.
* *Stay agile and ready to win* - adapt to business needs with flexible scheduling, training, and team collaboration.
* *Bring our Core Values to life -* Integrity, One Team, Excellence, Passion, and creating a Superior Client Experience that keeps customers coming back.
* *Play to win within our playbook -* understand and execute company policies and processes that drive success.
*Who you are*
* *Designer's eye* background or passion in design and décor is a big advantage.
* *Think on your feet* - strong critical thinking and problem-solving skills that help you win the sale.
* *Be adaptable and unstoppable* - quick learner, self-reliant, and resourceful while juggling multiple priorities.
* *Communicate with impact *- understand instructions, ask smart questions, and keep the conversation positive and productive.
* *Thrive solo or as part of the team *- independence and collaboration come naturally to you.
* *Be hungry for success* - full-time availability, including one weekend day, to maximize opportunities.
* *Tech-savvy seller *- confident with PCs, Windows programs, and eager to master new sales technology.
* *Go where the clients are* - flexible with travel, from local canvassing to longer drives, always with reliable transportation, a valid license, and proof of insurance.
* *Ready to roll up your sleeves *- able to lift and carry up to 20 pounds when needed.
* *Experience that aligns well with our role* (including but not limited to)*:*
* Any sales roles, especially in home improvement/décor, and anything field based or in-home
* Customer service focused backgrounds
* Hospitality - are you a reformed bartender or waiter/waitress?
* Teachers! Put your superpowers to good use
* Did you work in security systems or solar? Move to the front of the line
*What's in it for you?*
* We offer a *generous uncapped compensation plan *and bi-weekly draw while you ramp up your expertise.
* You will be provided with *quality company generated appointments* and are *greatly rewarded for self-generated appointments* as part of our lucrative monthly bonus plan.
* Design Consultants at 3 Day Blinds are earning a *nationwide average of $80,000-90,000 annually in commission and bonus*. The District Sales Manager can speak more directly to you about the territory's historical earning potential, but the biggest variable in the equation will be you.
* You'll receive *4-weeks of paid, world class training *and be provided with state-of-the-art tools, including a laptop, smartphone, product samples, and other resources necessary for your success. We also provide mileage reimbursement.
* You'll receive a *competitive benefits package* including medical, dental, vision, time off with pay, and a 401(k) plan with a degree of employer matching.
* We provide *short- and long-term disability benefits* at no cost to you! In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well.
* We offer eligible employees *six weeks of paid parental leave* to bond with a child following birth, adoption, or foster placement.
* Enjoy amazing *discounts on our 3 Day Blinds products* as well as access to various other exclusive discounts!
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
#LI-kg1
#Li-hybrid
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Outside Sales Representative
Representative job in Seattle, WA
🚀 Now Hiring: Sales Client Representative | Commercial Construction 🚀
Are you a proven hunter with a track record of winning new business? We're seeking a Sales Client Representative to drive growth in commercial new construction projects valued at $1M-$1.5M.
About the Role
You'll manage the full sales cycle (6-18 months) within the
Seattle, WA territory
-prospecting, qualifying, and closing deals. Backed by an experienced estimating/bidding team, you'll build relationships with general contractors, project managers, landscape architects, developers, and C-level executives to deliver large-scale commercial landscaping projects.
Responsibilities
Build and manage a regional sales pipeline from lead to close
Develop and maintain relationships with key decision makers
Collaborate with internal teams to deliver winning proposals
Achieve and exceed individual and regional sales goals
Qualifications
2+ years of B2B outside sales in the construction industry
Proven success hitting and exceeding quotas
Experience managing long, complex sales cycles
Strong communication and presentation skills
High energy, persistence, and results-driven mindset
Why This Opportunity?
Partner with the #1 commercial landscaping company in North America
Contribute to high-profile projects-MLB stadiums, HQs, landmark parks, and more
Backed by a publicly traded, $1.5B+ organization with 20,000+ employees
📩 If you're ready to grow your career and close big deals, let's connect.
Please email me your resume at: ******************************
Outside Sales Representative
Representative job in Puyallup, WA
Nu-Ray Metals is a Northwest based metal roofing, siding and flashing manufacturer serving the West Coast for over 40 years. We are seeking an experienced outside sales representative based out of our Puyallup, Washington facility, to service our North End market. Come join our team as we continue to manufacture the highest quality architecturally appealing metal roofing and siding products in the market.
We are looking for a skilled individual to join our team as an Outside Sales Representative!
Essential Duties and Responsibilities
This position will perform Duties included but not limited to:
Research, identify, and develop new customers, projects and opportunities.
Manage leads and acquire new business by making calls, scheduling meetings and follow up appointments; excel in cold call tactics.
Educate, develop and build long-lasting relationships with new and existing customers; provide documentation and samples to current and potential customers; schedule appointments with current customers to determine other opportunities.
Educate customers on new products and ideas that they may be unaware of.
Assist customers with purchasing questions; write sales orders and estimates; follow up with customers during and after estimates and projects; handle customer questions, complaints and concerns.
Liaison between dedicated inside sales representative and customer.
Organize records and create weekly activity reports.
Attend local building association meetings and dinners, work home and trade shows.
Reports directly to the Sales Manager.
Territory within Washington State.
This position will work with customers such as builders, architects, homeowners, as well as internal inventory, production, and office personnel.
Experience and Competencies:
A minimum of 3+ years of experience in outside sales. (Experience in building systems, and full scope construction with roofing and siding preferred)
Ability to read and understand construction documents and blueprints
Possesses professionalism, diplomacy, tactfulness and best techniques to maintain positive company image
Excellent customer service and social skills - Passion for helping people - Ability to connect with customer needs
Mathematical aptitude
Proficiency in Microsoft Office (Excel, Word and Outlook); Ability to navigate Point of Sales (POS) software
Resilience
Excellent organizational and communication (both written and verbal) skills
Good decision making, extremely organized, strong attention to detail, keeping track of multiple tasks while prioritizing projects
Able to work as part of team at the manufacturing facility
Confident in taking initiative, independent of direct supervision
A valid driver's license and favorable motor vehicle report for the past five years are a must
Ability to manage total sales process in assigned territory. Including but not limited to; forecasting, pricing, quotes, inquiries, follow-up and closing of sales.
Job is Monday through Friday, in field traveling 3-4 days per week, based on 40-hour work week dictated by workload with the ability to work outside the normal store hours as necessary.
Pre-employment drug test required as well as random drug testing.
Benefits of Working with Us
Competitive compensation including paid time off and holidays
Medical insurance (HDHP with HSA and PPO options)
Prescription drug coverage
Dental and Vision insurance
Pre-tax flexible spending account
401(k) retirement savings with employer match
Basic and supplemental life and AD&D insurance
Short-term and long-term disability insurance
Pre-tax dependent care flexible spending account
Wellness program with diabetes prevention, condition care, preventive care, and annual flu shot
Employee Assistance Program
Job Type
Full-time
Physical Requirements and Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
This position requires manual dexterity sufficient to operate phones, computers, and other office equipment.Must be able to talk, listen, and speak clearly on the telephone. Generally good working conditions with little or no safety/health hazards, some exposure to cooler or warmer weather dependent on physical work location. Pre-employment drug testing as required.
Nu-Ray Metals is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as defined by law.
Customer Experience Representative
Representative job in Tacoma, WA
Responsive recruiter Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company.
Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers.
Perks and Benefits:
Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs
Primary Duties and Responsibilities:
Answers telephones, emails and texts and responds to inquiries in a professional manner.
Conducts sales calls for prospective members.
Processes student registrations using effective sales/customer service techniques.
Resolves customer concerns/complaints using a professional approach.
Assists customers with purchases of merchandise and memberships.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms.
Makes calls to resolve open account problems
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Job Qualifications and Skills
Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Must pass background examinations prior to training
About Goldfish Swim School:
Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!
Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:
Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
Our pools are disinfected with chlorine to provide the safest swimming environment
Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensation: $17.50 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyField Execution Representative
Representative job in Tacoma, WA
Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the game-changers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As a Field Execution Representative at Monster Energy, you'll unleash your passion and drive to conquer sales distribution goals. You'll use your dynamic energy to expand our presence in retail outlets and boosting points of interruption. You'll also ensure that every executional element in our company/distributor commercial plans is flawlessly executed, making our brand stand out. With your enthusiasm for merchandising and eye for detail, you will invigorate product displays in cold vaults and coolers, creating eye-catching arrangements that capture attention. Your contribution will be vital in driving our brand's success and making a lasting impact in the market.
The Impact You'll Make:
Route level relationships with store managers on their specific route
Merchandising product in the cold vault and in coolers
Expanding cold space in all accounts where applicable
Management and placement of point of sale (POS) materials both in and outside of accounts
Responsibly care for program materials and assets of company
Punctuality, adherence to shift schedule demanded. Maintain the brand appearance and wear proper attire.
Ensure professionalism, exceptional communication, and proactive interactions with customers and internal team members
Who You Are:
Prefer a bachelor's degree in the field of --Business, Marketing, or related field of study
Experience Desired: Minimum 1 year of experience in sales
Additional Experience Desired: Minimum 1 year of experience in customer facing role
Preferred Certifications: Must have a clean driving record. Must be 21 years of age or older
Monster Energy provides a competitive total Compensation. This Position has a range of $19-$26/ hourly. The actual pay may vary depending on your skills, qualifications, experience, and work location.
Customer Success Representative
Representative job in Seattle, WA
Job Description
What you'll do
Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects.
Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities
Advise customers on solution features, configuration options, and system processes and procedures
Configure and customize new customer instances, as well as understand and configure interfaces to third-party applications
Manage changes to requested solutions, including following the documented change request process for scope and billing management
Onboard clients, including creating training material and conducting effective training calls and/or visits with clients
Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise
Provide proactive outreach at all stages of the customer lifecycle
Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions
Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels
Participate in customer support standby rotations when the regular support team is unavailable
Assist, if requested, in the sales process, providing technical sales support
Skills you'll need
Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution
One or more years of experience managing software implementation projects
Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment
Excellent communication and presentation skills
Must be personable and enjoy working with people in an entirely customer-facing role
Knowledge of project management/delivery methods and tools
Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
Working knowledge of Scrum and other Agile methodologies
Bonus: previous experience with programming, or ability to write simple database queries and scripts
Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
Experience in the Workforce Management domain preferred
Experience with Salesforce (or other CRM) desired
Ability to travel (job requires up to 30% travel)
Comfortable working as needed in a remote environment with video-conferencing tools
What you'll get
Competitive wages
ESPO (employee stock option program)
Medical/dental vision coverage
401(k)
Flexible PTO and 10 paid holidays per year
Career advancement opportunities
Customer Success Rep 1
Representative job in Lake Tapps, WA
As a Customer Success Rep 1 at CharacterStrong, you will play a critical role in ensuring our customers achieve meaningful impact and lasting value from our solutions. Embedded within our Small Accounts Team, you'll be part of a collaborative, team-based model responsible for supporting a large portfolio of customers. Your primary focus will be to drive retention through proactive renewal outreach and delivering impactful, scalable customer experiences that empower our customers to thrive.
CharacterStrong's Background & Mission
CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that makes PreK-12 digital, social-emotional learning curricula and offers professional learning opportunities to support schools with implementation. There's currently a team of more than 90 full-time employees and over 30 contractors and interns collaborating to bring this work to life. Our mission is to create a more loving world by equipping educators with tools to teach the critical social, emotional, and character skills necessary to foster a more empathetic, connected, and generous world. In less than 10 years, our aim is to have reached 50 million students and over 2 million educators. We were ranked by INC. as the 449th fastest-growing private company in the country.
At CharacterStrong, you will have the opportunity to positively impact education, both in the United States and internationally. CharacterStrong employees offer their innovation, dedication to excellence, and compassion to help produce transformational curricula and professional learning for educators.
CharacterStrong's Company Values & Norms
We Produce Excellence
- Producing timely, quality results and consistently asking the question, “How can we make this 1% better?”
We Take Full Ownership
- Taking initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and being proactive in closing identified gaps.
We Practice Kindness
- Exercising inclusion, care, and empathy with others, balancing honesty with compassion, and cultivating the well-being of self and others.
We Problem-Solve
- Identifying issues, analyzing for understanding, and taking action to implement the best possible solution.
Customer Success Rep 1 Responsibilities
Build Healthy Customer Relationships: Develop and nurture strong, long-lasting relationships with customers by delivering scalable and value-driven engagements.
Drive Adoption and Satisfaction: Proactively engage with customers to drive adoption of our products and services, ensuring our customers experience the full value of our offerings.
Manage a Book of Business and Renewals: Proactively manage a portfolio of customer accounts, ensuring timely renewals, accurate forecasting, and improved retention rates.
Serve as a Customer Advocate and Advisor: Act as the voice of the customer within CharacterStrong, advocating for their needs and providing feedback to relevant teams. Consult on how to increase adoption and improve customer ROI.
Monitor Progress and Adoption: Track customer success metrics and monitor their progress and adoption of our products or services, intervening as needed to drive desired outcomes.
Identify Upsells: Collaborate with our Sales team to identify opportunities for upselling or expanding services to existing customers, based on their evolving needs and goals.
Prepare and Facilitate Customer Meetings: Conduct regular check-ins with customers to fine-tune strategies to increase effectiveness and efficiency (e.g. account reviews, webinars, demos, and other proactive interactions).
Maintain in-depth knowledge of our products: Help effectively assist customers and inspire product loyalty.
Required Qualifications
Minimum 1-year experience in a customer-facing role, such as Customer Success, Account Management, Sales, or Professional Services
Ability to think on your feet and quickly grasp new concepts
Strong communication and interpersonal skills, with the ability to build rapport and trust with customers
Self-starter who is comfortable working independently
Extremely organized and consistent with strong attention to detail.
Produces timely, quality results and consistently asks the question, “How can I make this 1% better?”
EdTech (K-12) preferred
Efficient with CRM's, Google Suite applications and other business apps such as: Slack, Zoom, Notion, Quickbooks, and Hubspot preferred
Other Duties:
Performs other duties as assigned.
Salary & Benefits
Starting salary range $65,000 - $75,000 commensurate with experience
Employees are eligible to earn up to $25,000 annually by achieving retention-based performance metrics.
Laptop computer and other needed equipment
Education & Tuition Reimbursement up to $1,000 annually
401k Savings Plan with employer contribution
Medical, Dental, & Vision Insurance
Life, AD&D, and Disability Insurance
Employee Assistance Program, Mental Health Support, and Well-Being Programs
3 weeks Company-Paid Parental Leave
Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays
Visit CharacterStrong.com to learn more about us.
Customer Experience Representative
Representative job in Kent, WA
Why you will love Sierra Forest Products:
We are North Americas premier distributor of globally sourced specialty forest products. That means our products are not only sustainably sourced, but we are building a workforce for the future.
We stand proudly for our people and support their success through career advancement and development. From Innovation, diversity, equity & inclusion, we also strive to do what's best for our people, customers, and communities.
The impact you will have:
As a Customer Experience Representative for Sierra Forest Products, you will have the opportunity to expand your skillset and enhance our overall customer experience.
The Customer Experience Representative's responsibilities include supporting sales, promoting customer satisfaction, and establishing and growing a base of accounts that do not require direct visits from a Sales Representative. The Customer Experience Representative is expected to be independently knowledgeable about a broad range of our products and capable of selling the benefits to our customers.
What you will do:
Deliver exceptional and quality customer service to existing customers and clients.
Handle inbound sales inquiries and customer inquiries.
Process and enter sales orders.
Resolve order-related issues (delays, credits, and returns).
Collaborate with cross function teams (logistics, warehouse, and purchasing to ensure overall operational success).
Actively sell and grow an existing account base.
Become a brand ambassador with a comprehensive knowledge of our products and specifications.
Provide overall sales support to the outside sales team.
What you bring to the table:
Driven, positive and energetic individual.
Ability to resolve problems and conflicts as they occur.
Proven experience in sales and/or the building products industry.
Passion for relationship building.
Ability to work in a fast paced, team driven environment.
Hard working and entrepreneurial.
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experience for the role.
At Upper Sierra of workplace experiences and backgrounds. Whether you are new to Lumber Products, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why people love working here:
Comprehensive benefits.
Work life balance and no weekend work.
We offer meaningful work and opportunities for career growth.
Our team members have 1 paid volunteer day per year to give back to a cause of their choice.
We offer an opportunity to build and grow a career in the wood distribution industry.
The company provides uniforms and safety shoe allowance.
401K plan to help save for your future!
Driver Referral Incentive Pay.
Employee Recognition Program.
Tuition assistance.
And so much more!
Auto-ApplyCall Center Representative
Representative job in Tukwila, WA
Call Center Representative Luxury Bath of Seattle - Seattle, WA Luxury Bath is one of the fastest-growing brands in the acrylic bath remodeling industry. Our mission is simple: to help homeowners fall in love with their bathrooms again by providing beautiful, durable, and maintenance-free bath remodeling solutions. We're looking for sharp, driven people to join our team and grow with us.
We're hiring Call Center Representatives who thrive in fast-paced environments, love talking to people, and want to earn well above a standard hourly wage through performance-based bonuses and commissions. There is no ceiling on commission - your earning potential is entirely in your hands.
Compensation
• $42,000 base salary + significant commission
• Top performers regularly earn $60,000-$80,000+ annually
• Rapid advancement opportunities for strong performers
What You'll Do
• Make and receive calls with homeowners to schedule in-home design consultations
• Confirm and follow up on appointment leads generated from marketing campaigns
• Coordinate schedules with the sales team and keep calendars organized
• Provide excellent customer service and handle objections with confidence
• Hit (and exceed) weekly and monthly appointment goals
What We're Looking For
• Strong communication skills - clear, friendly, and persuasive
• Comfortable working evenings and weekends
• Confident with technology and CRM tools
• Team players with a competitive streak and a drive to win
• Prior call center, sales, or customer service experience preferred
Why Work With Us
• Uncapped earning potential
• Growth opportunities with a rapidly expanding company
• Supportive team culture and hands-on training
• Real opportunity to turn effort into income and advancement
Limited positions available - apply now and build a career, not just a job.
Auto-ApplyHealthcare Call Center Representative
Representative job in Seattle, WA
Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic.
We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve.
Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions.
The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients. This role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients' access to healthcare services. The Call Center Representative builds positive relationships with patients, delivering a seamless, compassionate experience that enhances clinic operations. This role will work on-site at one of our following clinics: Westlake (Seattle), Ballard (Seattle), Redmond, Federal Way, Wenatchee, North Country Homes (Spokane) or Spokane Valley.
What you'll do:
* Respond to incoming calls and messages from patients, answering questions related to appointments, services, billing, and general inquiries.
* Provide clear, compassionate, and respectful communication with each patient to ensure a positive experience.
* Achieve daily inbound call goals aligned with call volume demands.
* Schedule, reschedule, and confirm patient appointments efficiently, ensuring alignment with clinic availability and patient preferences.
* Coordinate with clinic staff to ensure timely patient inquiry follow-up and updating patients promptly if changes are required.
* Verify insurance information and patient records for accuracy, notifying patients of necessary pre-visit requirements.
* Enter patient information accurately into electronic medical records (EMR) systems, maintaining confidentiality and adhering to HIPAA regulations.
* Manage patient files, notes, and communication logs to support seamless care coordination.
* Update records as needed and ensure all patient interactions are documented for future reference.
* Provide general administrative support to the clinic, assisting with patient referrals, follow-up calls, co-pay collection and other tasks as needed.
* Communicate regularly with clinic staff to maintain up-to-date information on clinic operations, resources, and policies.
* Assist in developing improved communication processes to streamline patient services.
What you'll bring:
* High school diploma or equivalent.
* One year of customer service experience in a call center, medical office setting, or equivalent experience.
* Proficiency in Microsoft Office Suite.
* Understanding of healthcare customer service best practices, HIPAA regulations, and medical terminology.
* Strong verbal and written communication skills, active listening, problem-solving abilities, and proficiency in using healthcare-related software.
* Ability to manage high volumes of calls efficiently, maintain a calm and empathetic demeanor, work independently, and adapt to a fast-paced environment.
* Associate's degree in healthcare administration, customer service, or a related field. (Preferred)
* Two years of experience in a medical call center or similar environment. (Preferred)
* Knowledge of medical terminology and healthcare insurance processes. (Preferred)
* Experience using EPIC. (Preferred)
Working Environment
* Work is primarily performed in an office setting within a healthcare organization, which may include proximity to patient care areas.
* The work environment is generally quiet, but may involve some interruptions, high-paced demands and interactions with various departments.
* This role requires the ability to navigate within clinical or administrative areas of a healthcare organization.
Physical Requirements
The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:
* This is primarily a sedentary role with prolonged periods of sitting at a desk and working on a computer.
* Ability to life or carry items weighing up to 25 pounds; occasionally may need to bend, stoop, or reach to retrieve items.
* This role requires the ability to keyboard and computer for extended periods of time and to communicate clearly and understandably in person, and over the telephone.
* Manual dexterity for data entry and use of office equipment.
Vaccine Requirement:
Kinwell currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza, COVID-19, and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines.
Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process.
What we offer:
* Paid Time Off & Paid Holidays
* Medical/Vision/Dental Insurance
* Personal Funding Accounts (HSA, FSA, DCA)
* 401K
* Basic Life Insurance
* Disability-Short Term and Long-Term
* Supplemental Life and ADD&D
* Tuition Reimbursement for qualifying programs
* Employee Assistance
The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.
National Plus Salary Range:
$46,100.00 - $69,200.00
* National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.
Auto-ApplyCustomer Success Representative
Representative job in Seattle, WA
Job DescriptionDescription:
bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc.
Responsibilities include:
Customer / Seller Advocate in the Auction Service Center in support of Customer Success
Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all Customer Services and Seller Success
Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc.
Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
Assist with sales analysis/reports
Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
Assist with appraisal and valuation process: pictures, specifications, data entry, etc.
Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies
Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
Other duties as assigned in response to the sales team and to create repeat business.
Requirements:
Qualifications Include:
2+ years of experience in a B2B customer service role
1+ years of experience reviewing customer contracts
Intermediate experience with Microsoft Office Suite and GSuite
CRM experience- Salesforce preferred
Sales support experience
Collaborative, solution-based attitude
Bidadoo is an equal opportunity employer.
Call Center Representative
Representative job in Renton, WA
Job Details Administration - Renton, WA Full Time $20.76 - $26.16 Hourly
As a Call Center Representative, you will work in our Centralized Intake System to be the first-line response to homeless clients and partner agencies related to inquiries for our programs and referrals. This position also includes responding to Mission calls from the main line related to other departments such as donors, gift processing, marketing, outreach, aftercare and GIK. In addition, this position will ensure partnering agencies' questions are answered and will conduct the pre-intake process for guests entering our programs.
Scheduled: Monday - Friday 8:00 am - 5:00 pm
Starting pay: $21.68 per hour
How you will serve
Answer the Mission Central Intake hotline in a compassionate and professional manner.
Provide an average of four services to each caller:
Assess participant needs.
Provide supportive advocacy.
Start intake into program if applicable.
Offer information and appropriate referrals to community services if necessary or to a Mission location using warm handoffs when possible.
Return voicemail and emails from clients and community partners.
Respond to Mission calls from the main line related to other departments such as donors, gift processing, marketing, outreach, aftercare and GIK. Call back clients on list when shelter/program space is available.
Accurately obtain and record client demographic information for use in identifying service and geographic needs of callers
Enter accurate data and report to Call Center Manager and Director of External Affairs as requested for continuous improvement to our intake process.
Work with Mission Relationship Manager to provide comprehensive information and referral services.
Maintain a level of comfort and ability around basic technology (email, databases, etc.) as well as future systems as our technology needs progress.
Other tasks and projects assigned.
Participate in organizational meetings, training, and initiatives as required.
Perform other duties assigned to support the Mission's success.
How you qualify
Acknowledge and sign the Mission's Statement of Faith (see below).
High School Diploma or equivalent required.
1 - 2 years of experience in a call center environment (inbound and outbound calls). Experience with a service provider preferred.
Experience working with a complex or multi-line phone system required.
Experience working with a client tracking system Clarity or similar CRM preferred.
Proficient with Microsoft Office Suite (Outlook, Excel & Word)
The ability to speak multiple languages is highly preferred.
Knowledge of homeless services is a plus.
How we support each other
Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
Faithfully upholds The Mission and your team in prayer.
Participates in team devotions as schedule permits.
Demonstrates behavior aligned with the Mission's Statement of Faith, Standard of Conduct, policies, and expectations.
Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.
Benefits
All regular fulltime employees, you are eligible to participate in our generous benefits package:
Medical / Dental / Vision
Long Term Disability - 100% company paid
Basic Life Plan - 100% company paid
Voluntary Products
EAP and 24/7 Virtual Mental Health - 100% company paid
4 weeks of paid vacation (prorated based on hire date)
11 paid holidays + 1 Floating Holiday
Personal Day and Birthday holiday
Retirement benefits w/ company match
Continuing Education Reimbursement Program
Work Environment
While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Requires frequent use of computers, keyboarding, and talking on the telephone. Occasionally you will stand, balance, twist, stoop, kneel and reach with hands/arms. Occasionally lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the company. Requires frequent use of cognitive abilities including frequent memory recall and occasional decision making. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.
Statement of Faith
We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
We believe in the deity and humanity of our Lord Jesus Christ:
His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
His sinless life (Phil. 2:5-11)
His miracles (Matt. 4:23)
His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)
His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)
His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)
His future return in power and glory (1 Thess. 4:16-18)
We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)
We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23)
We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)
We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)
Mission Statement
To bring the love of Jesus and hope for a new life to our homeless neighbors.
Vision Statement
To see every homeless neighbor - beloved, redeemed, restored.
Pre-Employment
This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.
New Accounts Representative
Representative job in Kent, WA
Heritage Bank currently has an exciting opportunity to join our organization! At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Kent Branch is seeking a n ew accounts representative to help customers meet their financial goals by providing exceptional customer service, opening new accounts, and actively participating in branch sales activities.This position is Full Time; typical schedule is Monday - Thursday 8:30 a.m.- 5:15 p.m. Friday 8:30 a.m.- 5:45 p.m Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. This position is fully onsite in Kent, WA. Base Salary Range:
Level I - $20.00 - $23.84 - $28.61 per hour
Level II - $20.50 - $25.62 - $30.75 per hour
Depending on qualifications and experience, New Accounts Representative I or II may be considered.
The Role at a Glance:
Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards.
Open new accounts in accordance with all account opening and account ownership verification procedures and compliance requirements. Actively grow and cross-sell business transaction accounts as well as all bank products and services.
Partner with other lines of business to meet customer needs and to achieve established production goals.
Develop and maintain an in-depth knowledge of current Bank products and services.
Maintain confidentiality when handling customer requests and transactions.
Ensure compliance with applicable regulatory requirements and internal policies and procedures.
Participate in branch functions and community activities to promote the Bank's image and growth.
Receive checks and cash for deposit, verify amounts and endorsements, enter all necessary information in data processing system, issue receipts, cash checks and pay out money upon verification standards and balance in an accurate and complete manner.
Place holds on accounts as required and completes appropriate documentation for holds placed.
Core Skills and Qualifications:
Level I: 1+ years recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financial services industry - required.
Level II: 2+ years' recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financial services industry required.
In-depth working knowledge of related statutory banking and compliance regulations, operational policies and procedures and the Bank's products and services.
Detail oriented with strong organizational, problem solving and time management skills
Ability to read, write, speak and understand English well. Excellent written and oral communication skills. Multi-lingual (Spanish) is a plus, but not required.
Understanding and working knowledge of core processing/operating systems, i.e., Fiserv, DNA; with the ability to learn and adapt to new technologies quickly.
The position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter.
Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.
Working Environment/Conditions:
Climate controlled office environment.
Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. .
May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk.
Physical Demands/Effort:
Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day.
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
Ability to stand or sit for extended periods of time and duration of shift.
Ability to occasionally kneel, reach, bend, push, pull and carry.
Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.
At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!
As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment.
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.
Heritage Bank is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.
Job applicants have certain legal rights. Please click here for information regarding these rights.
If you need assistance completing the online application, please email: *******************************
Salary Range Disclaimer
The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
##JobCategory:Retail Banking##
##Street:415 W James St##
##City:Kent##
##State:WA##
##ZipCode:98032##
##Internal:false##
*mon
Key words: Personal Banker, Universal Banker, Financial Services Associate, Consumer and Business Accounts, New Accounts Associate, Financial Advisor experience
Auto-ApplyCall Center Representative - WFH
Representative job in Seattle, WA
We are seeking a motivated Call Center Representative / Appointment Setter to join our growing team. In this role, you will support our sales professionals by reaching out to prospective clients via phone and email, helping them stay on track with their monthly meeting goals. Your primary responsibility will be to connect with potential clients, determine their interest in our products and services, and schedule appointments with our Sales Representatives.
Key Responsibilities:
Make outbound calls to prospective clients using provided call lists.
Answer inbound calls and respond promptly to prospective client inquiries.
Keep accurate and detailed call logs, including attempts and outcomes.
Follow up with prospects who could not be reached initially.
Provide prospective clients with essential information about our products and services.
Schedule one-on-one or group consultations between clients and Sales Representatives.
Address basic questions and concerns to build interest and trust.
Requirements & Skills:
Strong verbal, written, and interpersonal communication skills.
Excellent listening skills with high attention to detail.
Professional phone etiquette and a courteous, confident demeanor.
Persuasive, results-driven, and able to handle rejection professionally.
Ability to learn and retain knowledge of products and services quickly.
Reliable telephone line with nationwide calling and a stable Wi-Fi connection.
Education & Experience:
High school diploma or equivalent (required).
Prior experience in customer service, telemarketing, or sales support (preferred).
Proficiency in relevant computer applications.
Strong knowledge of customer service principles and best practices.
Auto-ApplyBilingual Call Center Representative
Representative job in Seattle, WA
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyWholesale Phone Sales Representative
Representative job in Silverdale, WA
Schedule: Full-Time Non-Exempt Salary: $20- $25 per hour DOE + Commissions The Wholesale Phone Sales Representative applies extensive knowledge of our product lines and automotive knowledge. Wholesale Phone Sales Representatives assist our customers in finding the right products for their needs. Requires communicating with customers through phone and email, as well as receive inbound calls and follow up on sales quotes through outbound calls. This position reports up to the Director of Sales.
PRIMARY DUTIES & RESPONSIBILITIES
* Evaluate customers' needs and make recommendations for products explaining how the product will benefit the customer
* Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Secure and renew orders, place orders, and arrange for shipment
* Advise customer of the product, cost, shipping costs, availability, and sometimes payment terms
* Sell products requiring extensive technical expertise and support for installation and use, product compatibility and other related questions regarding technical knowledge to assist the customer
* Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, maintenance and other product related questions
* Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments
* Attend company training seminars to become familiar with product lines
* Identify resale opportunities and support them to achieve sales plans
* Document account activities, generate reports and keep records of business transactions with customers and suppliers
* Confer with customers by telephone, email, and Instant message, to provide information about products, product availability, shipping charges, tracking questions and/or other customer inquiries
* Take or enter orders, cancel orders, track orders, or obtain details of complaints. Keep records of interactions
* Follow up on quotes in order to promote products and increase customer satisfaction
* Work with internal departments and external business partners to resolve customer issues
* Identify additional sales opportunities based on customers purchases and needs and refer to Inside Sales Representatives as appropriate
* Other duties as assigned.
EDUCATION & EXPERIENCE QUALIFICATION
* High School Diploma or Equivalent
* 2 to 4 years of work-related experience and/or a combination of 2 to 4 years work related education
* Associates Degree in Applied Science, Mechanical training, and/or related degree
* Automotive Service Excellence (ASE) as a Master Technician or other related certifications.
JOB REQUIREMENTS
* Previous Call Center or Customer Service Experience
* Customer-oriented attitude, with a strong desire to go above and beyond the needs of customers
* Strong problem-solving skills with ability to analyze customers' needs and make recommendations based on your knowledge of the product, mechanical knowledge, and business goals and objectives
* Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
* Must be able to understand customers time restraints, budget, and goals.
BEHAVIORAL COMPETENCIES
* Excellent oral and written communication skills
* Strong needs analysis and problem-solving skills
* Strong math skills.
TECHNICAL COMPETENCIES
* Intermediate proficiency with MS Office suite: Excel, Word, Outlook, PowerPoint, instant messaging, and internet navigation.