Customer Relations Representative - State Farm Agent Team Member
Representative Job 19 miles from Oshkosh
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Matt Holtebeck - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Relations Representative - State Farm Agent Team Member
Representative Job 19 miles from Oshkosh
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Relations Representative - State Farm Agent Team Member
Representative Job 21 miles from Oshkosh
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Wellness resources
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Erik Hosking - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Health benefits
Valuable career-building experience
Customer Service Representative
Representative Job 43 miles from Oshkosh
Job Description
This position requires a self-driven, well organized Customer Service Representative who can exercise decision making skills, follow-through on key customer communication & reporting, follow ups, new product support and other tactical matters. Excellent verbal and written communication skills are required. This position reports to the Customer Experience Manager. This position supports the company with the responsibilities that are included below.
Primary Responsibilities:
Serves as a key point of contact for a wide variety of customer contacts and provides back up support for other members of the Customer Service team.
Works closely with a group of Outside Sales Reps to service accounts by answering incoming calls and emails as well as making outbound phone calls when needed.
Provides reliable answers to questions about product, pricing and availability, and sends additional information to customers when needed via email or mail.
Responsible for entering all sales orders in the dedicated Sales territory.
Works closely with Accounting team members to troubleshoot complex or escalated billing, deduction, and collection issues. Supports the Accounts Receivable teams in resolving discrepancies and escalating collection of past-due invoices as needed.
Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
Maintains a robust working knowledge of key products to answer questions, troubleshoot customer issues, and upsell products and services.
Portrays a positive and professional image of the company and self when interacting with customers and colleagues.
Complies with corporate/plant safety standards and with applicable regulatory requirements while following the company’s Good Manufacturing Practices.
Other duties as assigned.
Skills & Qualifications:
High School Diploma
Associates Degree preferred
3-5 years’ Experience in Sales or Customer Service
Food manufacturing background is a plus
Strong organizational and analytical skills with the ability to prioritize projects and adapt to changing deadlines
Proficiency using Microsoft Office Tools including Excel and Word
Demonstrated sense of urgency, flexibility, and ability to multi-task
Results driven and understands the link between action and results
Must be able to multitask and handle fast paced sales and customer service work environment
Prior successful customer relations experienced is required
Must be customer driven with a positive attitude, show accountability and professionalism
Data entry skills with accuracy and speed
Excellent verbal and written communication skills
Ability to effectively communicate and interact when working with cross-functional teams
Ability to take initiative and work independently
This position is mostly sedentary however some tasks may require lifting, bending, or standing
This position is located onsite at our Iron Ridge Facility.
Customer Relations Representative - State Farm Agent Team Member
Representative Job 12 miles from Oshkosh
Job DescriptionROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Dave Mader - State Farm Agent, As an esteemed member of our team, your primary focus will be on providing outstanding client experiences that contribute to the continued success of our insurance and financial services agency. Your dedication to precision, customer service expertise, and genuine desire to assist others make you an excellent match for this position. In this role, you will have the opportunity to advance your career by effectively addressing customer inquiries, working closely with other agency team members, and proactively anticipating the needs of the community members you serve.
JOB VISION AND COMPANY INFORMATION:
To work as an employee at Dave Mader State Farm, assisting in servicing, selling, and marketing State Farm products and services, while providing quality service to customers. This position also offers the opportunity to become an independent contractor State Farm agent.
This successful organization is hiring for a full-time team member. Whether you envision a long-term career with Dave Mader State Farm Agency or aspire to become your own independent contractor agent with State Farm, this opportunity offers a great way to kickstart your insurance and financial services career. Under the guidance of agent Dave Mader and his team, you will have the opportunity to learn and develop.
Dave Mader State Farm Agency has a track record of success. Owner Dave Mader, a Wisconsin Badgers basketball player, started his own agency with State Farm after graduating with a personal finance degree. Over the past 21 years, the agency has become a leading State Farm Agency in Wisconsin and nationally, earning numerous awards and recognition. The team has grown to include 9 members.
STATE FARM & DAVE MADER AGENCY INFORMATION
Please check out State Farms company overview: Company Overview - State Farm & our agency site: Home, Auto Insurance & More in WI | Dave Mader State Farm
EXPERIENCE AND KNOWLEDGE:
Experience in retail sales, marketing, or customer service is desirable, but not required.
Proficient keyboard typing skills and experience with Microsoft Office and other popular computer software.
SKILLS AND ABILITIES:
Ability to learn and apply product, industry, and market knowledge to make professional recommendations to prospects and policyholders and to satisfy insurance licensing requirements.
Ability to influence others.
Ability to create professional business relationships with prospects and policyholders.
Strong listening, oral and written communication skills.
Ability to take initiative and act effectively in various circumstances without direction.
Self-confidence/perseverance/strong work ethic-remain positive and maintain progress towards a goal despite obstacles and adversity.
Goal oriented-highly motivated and resourceful to achieve results.
Proven track record of trustworthiness, dependability, and ethical behavior.
Proven problem-solving ability-apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative.
Ability to multi-task.
Ability to pay close attention to detail and accuracy.
JOB RELATED TRAINING COURSES AND PROGRAMS
Successfully complete all company, state, and federal requirements (licenses) to sell and service designated State Farm products and continue to be licensed in good standing as required.
DUTIES AND RESPONSIBILITIES
Provide prompt, accurate, friendly, cost-effective service and utilize it as a basis for establishing a marketing opportunity.
Work with agent's computer system to update information in customer databases.
Prepare quotes, forms, policies, and endorsements when required.
Conduct needs-based sales presentations in or outside the agent's office supported by technology.
Generate and follow up on leads and prospects, schedule appointments, identify client needs, and market appropriate products.
Close the sale with current prospective customers.
Meet & exceed marketing & sales goals set by the agent.
Network and build business referral relationships.
Implement the agency's marketing/sales plan at direction of the agent.
WORK SCHEDULE
Full time position with a 40-hour work week.
Office Hours are Monday through Friday, 8:30 AM to 5:00 PM. Weeknights and Saturdays by Appointment.
COMPENSATION AND BENEFITS
Solid base salary + Uncapped Commission + Bonus Opportunities
Paid time off (holidays and personal/sick days) with the opportunity to earn additional time off
Long Term Disability Coverage
Life Insurance
401(k) Plan
Shared company vehicle
Growth potential/opportunities for advancement within our company
Technical Service Representative
Representative Job 19 miles from Oshkosh
Job Description
Technical Service Representative in the Midwest
Duties & Qualifications
Must be knowledgeable about water-based and solvent-based liquid coatings and all application methods and equipment used in OEM industrial coating applications.
Excel at troubleshooting, conducting line audits and trials, training, recommending productivity and quality enhancements, and providing responsive customer support in the assigned territory.
Provide technical support to existing and prospective customers, including but not limited to troubleshooting, conducting line audits and trials, implementing SOPs, and data collection programs, and recommending productivity and quality enhancements.
Partner with Sales to set territory plans to achieve annual business objectives.
Coordinate daily and weekly activities to provide technical support to customers and prospects in the territory.
10 years’ experience in liquid Industrial Coatings in a field technical capacity.
Degree in a related field.
Reside in either the upper Midwest territory, ideally WI, southern MN, or eastern IA.
Join this dynamic team today and be part of an exciting journey as they push the boundaries of product development and make a real difference in the market.
Apply now to unleash your potential as a Technical Service Representative!
Customer Service Rep(02029) - 1179 S Washburn St
Representative Job In Oshkosh, WI
Customer Service Representative/Pizza Maker- Domino’s Pizza
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age
-A winning smile, great attitude and customer focused personality
-Excellent attendance & punctuality
-Basic math & money skills
-Ability to work in a fast-paced environment
BENNEFTS
-Flexible schedule
-Growth opportunities
-Pizza discounts
-Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch.
JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Representative Job 43 miles from Oshkosh
Benefits:
Bonus based on performance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Customer Service Representative Job Summary: Are you someone who thrives on making a meaningful impact in customers' lives? Do you love assisting and finding solutions that truly meet customers' needs? Join us at the Stanley & Associates LLC with American Family Insurance in Manitowoc, WI! We're seeking passionate individuals like you to be part of our customer-centric team.
Job Description: As a customer service representative, you'll engage with customers, answering their inquiries and discussing tailored product offerings that suit their unique requirements. You'll have the opportunity to coordinate prospecting efforts, handle insurance reviews, and manage crucial administrative tasks that drive our success.
Compensation & Benefits:
Competitive starting pay from $17/hour depending on experience, plus commission opportunities.
Comprehensive paid training to equip you for success.
Generous Paid Time Off to enjoy a healthy work-life balance.
No nights or weekends
On-the-job training
Short & Long Term disability available
Vision, Dental and Life Insurance available
Position Requirements:
High school diploma or equivalent.
Preferred: Two years of customer service experience.
Computer literate
Preferred: Possession of Property and Casualty insurance licensing (required after starting employment). If youre not currently licensed, you must be willing to obtain your license. The cost of obtaining the license is covered by the agency.
Sales experience is a plus
We strongly believe in the value of every individual within our organization. At the Stanley & Associates LLC, we foster a diverse and inclusive culture that values ideas, experiences, and innovation. We're dedicated to empowering our team, from our CEO to our agency force, to inspire, protect, and fulfill our customers' dreams in ways beyond imagination.
Please note: The customer service representative is a valued member of our agency team and not an employee of American Family Insurance.
If you're ready to contribute to a culture of excellence and make a difference, we invite you to apply today and be part of a team that's driven by a passion for customer satisfaction and positive impact. Join us and let's shape a brighter future together!
Customer Service Representative - State Farm Agent Team Member
Representative Job 41 miles from Oshkosh
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Licensed Customer Service Representative
Representative Job 45 miles from Oshkosh
Job DescriptionLicensed Customer Service Representative: West Bend, WIOur customer in West Bend, Wisconsin is seeking motivated individuals to join their team. We’re recruiting Licensed Customer Service Representatives to work full-time on 1st shift. As a Licensed Customer Service Representative, you will be responsible for providing excellent customer service by answering inquiries via phone, email, or chat, and resolving issues related to insurance policies, coverage, and claims. They are seeking motivated individuals to join their team who can contribute to the overall success of the company. Responsibilities of the Licensed Customer Service Representative:
Answering phones
Assisting clients with claims documentation and follow-up
Ensuring accurate and timely updates to client records
Supporting the sales team via policy coverage recommendations
Maintaining knowledge of current industry requirements
Providing solutions to potential issues or discrepancies
Educating clients about their insurance policies, coverage options, and risk management strategies
Licensed Customer Service Representative Requirements and Qualifications:
High school diploma or GED required
Active Property and Casualty Insurance License required
Prior customer service experience, insurance industry preferred
Excellent problem-solving abilities
Proficiency in insurance software and Microsoft Office Suite
Ability to effectively multi-task would be a benefit in this role
Outstanding written and verbal communication skills
High attention to detail and accuracy required
Time management skills.
Pay for Licensed Customer Service Representative: $20/hour. Licensed Customer Service Representative Benefits:
Paid weekly.
Direct deposit.
Paid time off.
Paid training.
Type: 1st Shift, Part-time (30 hours/week), Flexible Schedule: Monday - Friday from 8am - 5pm.Apply now!Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you’ll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online and complete our application. We’ll be in touch soon!
Customer Service Rep.
Representative Job 19 miles from Oshkosh
Job Description
Labelink (previously known as Pro Label LLC) is looking to add to the CSR team.
Pay starts at $19.50 but will to negotiate based on experience.
Hours are Monday through Thursday 8:00 am to 4:00 pm and Friday 7:00 to 3:00 pm (with a paid 30 minute break).
Labelink is currently looking for a Full-Time Customer Service Representative (this is not a call-center position). As part of our customer service team, daily interaction with key customers will be a top priority. Providing timely solutions to challenges, due dates, pricing, and other customer related functions is critical. This position also involves repeated and regular contact with other Labelink employees, providing support as needed.
Entails daily contact with a wide variety of customers and products through telephone conversation and email.
Timely communication and response is necessary.
All written and verbal communications are expected to follow a high level of business acumen. Exceptional follow up and follow through skills are a must.
Requires the entering of production job information on a daily basis into our 4D print management software.
Timeliness and accuracy are essential requirements of this task.
Providing timely solutions to questions, challenges, due dates, pricing and other customer-based requirements and needs is another very important aspect of this role.
Hours are Monday through Thursday 8am-4pm and Friday 7am-3pm.
Exceeding our customer’s expectations is what Labelink constantly strives for. We want each and every customer to feel great about all Pro Label experiences and to be excited about the next time they contact us for help or to place an order. The customer service role at Labelink is also one of a “company ambassador”.
REQUIREMENTS:
High School diploma or equivalent.
2- 5 years Customer Service experience in manufacturing setting.
Strong written and verbal communication skills.
Extremely accurate with your work.
Strong attention to detail.
Professional and effective communicator.
Proficient computer skills such as MS Office and other common office equipment and software.
Strong math skills.
Ability to efficiently multitask.
Act effectively and in a positive manner always with customers, suppliers, and co-workers.
Manage all aspects of deadlines correctly and accurately.
Properly utilize company software to enter customer orders.
Capable of working in a team environment.
Ability to prioritize tasks to effectively meet critical deadlines.
Excited about learning new systems, products, and methods.
Someone who excels in a fast paced, demanding environment.
Follow Company policies and procedures.
Integrity and honesty are critical in this environment.
Ability to work under pressure and contribute to a culture focused on a sense of urgency and accountability for key metrics.
Able to demonstrate consistent quality time management.
Knowledge of flexographic printing is an asset.
Committed to providing excellent customer service and an outstanding customer experience.
Requirements
REQUIREMENTS:
High School diploma or equivalent.
2- 5 years Customer Service experience in manufacturing setting.
Strong written and verbal communication skills.
Extremely accurate with your work.
Strong attention to detail.
Professional and effective communicator.
Proficient computer skills such as MS Office and other common office equipment and software.
Strong math skills.
Ability to efficiently multitask.
Act effectively and in a positive manner always with customers, suppliers, and co-workers.
Manage all aspects of deadlines correctly and accurately.
Properly utilize company software to enter customer orders.
Capable of working in a team environment.
Ability to prioritize tasks to effectively meet critical deadlines.
Excited about learning new systems, products, and methods.
Someone who excels in a fast paced, demanding environment.
Follow Company policies and procedures.
Integrity and honesty are critical in this environment.
Ability to work under pressure and contribute to a culture focused on a sense of urgency and accountability for key metrics.
Able to demonstrate consistent quality time management.
Knowledge of flexographic printing is an asset.
Committed to providing excellent customer service and an outstanding customer experience.
Benefits
Our Benefits Include:
Health Insurance (employee, spouse, and/or dependents)
H.S.A. and H.R.A
Dental Insurance (employee, spouse, and/or dependents)
Vision Insurance (employee, spouse, and/or dependents)
Life Insurance/AD&D (100% employer paid)
Supplemental Insurance
Short-term Disability
Voluntary Life Insurance (employee, spouse, and/or dependents)
Accident Insurance (employee, spouse, and/or dependents)
Critical Illness Insurance (employee, spouse, and/or dependents)
Hospital Indemnity Insurance (employee, spouse, and/or dependents)
401k with employer match (after a year of employment; the company will match $0.50 on the dollar up to 10%)
Paid Vacation
Paid Holidays (eligible from day one)
Year End Bonus Opportunities
Continuous Advancement Opportunities
Licensed Insurance Customer Service Rep
Representative Job 18 miles from Oshkosh
Job Description
Join our winning team in Fond du Lac and Ripon
At American Family Insurance, we believe in protecting dreams. As an Agent with AmFam Group, our mission is to inspire, protect, and restore our customers' dreams. We are looking for a dedicated and enthusiastic Customer Service Representative to join our team and help us achieve this mission.
As a Customer Service Representative, you will be the first point of contact for our customers. You will provide exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Your role is crucial in maintaining the positive reputation of our agency and fostering long-term relationships with our clients.
Base salary from $42,000 - 45,000 based on experience and licensing(with bonuses on top)
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Tuition Reimbursement
Retirement Plan
Evenings Off
Parental Leave
Responsibilities
Respond to customer inquiries via phone, email, and in-person.
Provide information about insurance products and services.
Assist customers with policy changes, claims, and billing inquiries.
Process insurance applications and renewals.
Maintain accurate customer records and documentation.
Collaborate with the agency team to achieve sales and service goals.
Handle customer complaints and provide appropriate solutions.
Requirements
High school diploma or equivalent; college degree preferred.
Previous customer service experience, preferably in the insurance industry.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency in using computer systems and software applications.
Ability to work independently and as part of a team.
Insurance licensing (agency covers all licensing costs).
Sales Rep
Representative Job In Oshkosh, WI
Job Description
Holiday Workers Need!!!
Weekly Pay!!!
No experience
TSG is a new company in Oshkosh area. Excited to announce a job opening for a Sales Representative position within our dynamic team. Seeking a motivated and energetic individual, this role represents a marvelous opportunity to contribute to a thriving business environment and enhance career growth in sales management. This is a Full-Time position, located within our company headquarters. Please note, this is not a remote job, candidates will be expected to work onsite to closely interact with our current client base and respond swiftly to their needs using our resources and products.
Duties and Responsibilities
Conduct daily client visits to maintain and establish positive and professional relationships.
Prepare and deliver presentations on our product range to enhance client understanding and interest.
Assemble and demonstrate functioning and advantages of our products to clients accurately to ensure product comprehension.
Diligently gather customer requirements and feedback to relay back to the development and production teams.
Track sales opportunities within a designated territory and actively work to develop new business prospects.
Attend sales meetings and training programs necessary for professional and skills development.
Uphold company values and strive to achieve the mission and vision of TSG through proactive client engagement and exceptional service delivery.
Requirements
Excellent communication, interpersonal, and customer service skills, with the ability to engage effectively with varied clients.
Technical proficiency to assemble and demonstrate product features to customers.
Bring effort and a willingness to learn and grow
High level of personal integrity, professionalism, and accountability.
Physical ability to transport and demonstrate products, which involves lifting and managing sample equipment.
Sales Representative - Lehigh Bilingual Spanish/English
Representative Job 19 miles from Oshkosh
Job Description
Essential Duties and Responsibilities
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include the following, other duties may be assigned:
Assist the sales team to help attain sales goals.
Travel on-site to business-to-business customer locations to assist in selling products and services to end users.
Build friendly, professional relationships with on-site contacts and customers while promoting our CustomFit program
Overcome employee objections to the CustomFit service model.
Provide employees with safety footwear information and advice for product.
Collaborate effectively with the Key Account Executives, RAM’s and Inside Sales Support team.
Assist in resolving any customer complaints by communicating with the appropriate team members.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Associate’s Degree or equivalent from a two-year college or technical school is preferred, but not required.
Previous experience in sales is a plus, but we are also open to those looking to start their career.
Ability to Speak both English and Spanish fluently.
Valid Driver’s License is required.
The ability to travel 80% of the time and overnight.
PC skills including intermediate skill level of experience using Microsoft Suite applications.
Self-motivated with a desire to learn and grow.
Strong time management and multitasking abilities.
Good communication and interpersonal skills.
Ability to lift and carry up to 50 pounds.
Must be able to secure a rental car.
HVAC CSR - Customer Service Rep
Representative Job 43 miles from Oshkosh
Job Description
Elevate your professional journey as an HVAC CSR - Customer Service Rep at Wesley Heating & Cooling! Nestled in the heart of Green Bay, Wisconsin, we're seeking a dynamic individual to join our esteemed team.
Brace yourself for a competitive salary ranging from $18 to $23 per hour, complemented by a comprehensive benefits package featuring health insurance, paid vacations, and a 401k plan with an impressive 10% company match. If you're ready to make a mark in the HVAC industry, continue reading-your next career move awaits.
ABOUT OUR COMPANY
Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution!
DAY-TO-DAY
As the HVAC CSR - Customer Service Rep, you'll enjoy a full-time commitment from 8 am to 4:30 pm, offering you a balanced work-life harmony.
Picture yourself orchestrating excellence in HVAC service satisfaction. Your day commences with precision as you answer calls, meticulously schedule service appointments, and ensure seamless communication between clients and our skilled technicians. A call comes in-a satisfied client commending your exceptional service coordination. Your day unfolds as a symphony of organization, dispatching, and delivering unparalleled customer experiences. As the HVAC CSR - Customer Service Rep, you are the linchpin, ensuring Wesley Heating & Cooling stands out in every client interaction.
MINIMUM REQUIREMENTS TO BE CONSIDERED
High school diploma
Experience dealing with clients
Data processing skills and familiarity with Microsoft Office products
Above-average communication skills
Preferred qualifications? We're impressed if you've got experience booking and dispatching calls, the ability to type sales agreements, and can handle a sometimes fast-changing environment.
Does this sound like the right fit for you? If so, and you meet the above requirements, apply now with our quick, mobile-friendly initial application. Don't wait, we want to hear from you today!
Client Service Representative (FT Seasonal)
Representative Job 43 miles from Oshkosh
Job DescriptionSalary: $17-21/hr
TMS Financial is a growing independent tax, accounting and financial advisory firm with over 30 years of experience. We create and maintain meaningful long-term relationships with our clients and help them achieve their financial goals.
TMS Financial is currently accepting applications for a Customer Service Representative/Receptionist. The Customer Service Representative is a critical member of our team, ensuring our clients receive exceptional service and leave our offices with positive lasting impressions.
The Ideal candidate:
Brings a positivity to work daily
Values organization and a clean work space
Strong communicator
Detail-oriented and thorough with a desire for greatest degree of accuracy
Proven analytic and problem-solving skills
Ability to adapt throughout the day and prioritize tasks
Ability to work independently as well as collaboratively as part of our team
Performs well under pressure and follows through to meet deadlines
Responsibilities:
Answer telephone calls, schedule appointments and answer general inquiries related to tax return status and turnaround
Collect and process client paperwork and payments
Administrative tasks including scanning and filing
Process incoming and outgoing mail
Maintains confidentiality
Identify areas for improvement and assist with implementation
Other duties as assigned
Qualifications:
Minimum high school degree
Minimum of 2 years of customer service experience
Experience with Microsoft Office, including Outlook, Word and Excel
Apply NOW to be our next impact player!
Customer Service Representative
Representative Job 19 miles from Oshkosh
Job Description
About Lucent Health
Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that enables health plan participants to make smarter, cost-saving healthcare decisions. Continuous data analytics offer ongoing insights, ensuring participants receive the right care, at the right cost, at the right time. Join us as we build a company that aims to be a better health benefits partner for self-insured employers.
Company Culture
We believe that the success of Lucent Health relies on having employees who are honest, ethical and hardworking. These values are the foundation of Lucent Health.
Honest
Transparent Communication: be open and clear in all interactions without withholding crucial information
Integrity: ensure accuracy in reporting, work outputs and any tasks assigned
Truthfulness: provide honest feedback and report any issues or challenges as they arise
Trustworthiness: build and maintain trust by consistently demonstrating reliable behavior
Ethical
Fair Decision Making: ensure all actions and decisions respect company policies and values
Accountability: own up to mistakes and take responsibility for rectifying them
Respect: treat colleagues, clients and partners with fairness and dignity
Confidentiality: safeguard sensitive information and avoid conflicts of interest
Hardworking
Consistency: meet or exceed deadlines, maintaining high productivity levels
Proactiveness: take initiative to tackle challenges without waiting to be asked
Willingness: voluntarily offer to assist in additional projects or tasks when needed
Adaptability: work efficiently under pressure or in changing environments
Summary:
The Customer (Member) Service Representatives is a key part of the company’s successful operation. The Member Service Representative is in daily contact with members, clients and providers, and are very often the initial contact with our office. A cheerful, competent and compassionate attitude will directly impact the satisfaction level of our clients and retention of our accounts. Attendance can also directly impact the satisfaction level of our clients and retention of our accounts.
Job Responsibilities:
Handle incoming and outbound group health plan customer service calls. Minimum calls per shift = 45
Answer questions concerning claims status and medical pre-certification
Interpret benefit eligibility based on the client's Summary Plan Description (SPD)
Explain benefit determinations
Contact providers, clients and insurance carriers as needed
Research written and verbal inquiries in response to complex customer calls
Answers phone calls utilizing efficient interpersonal and communication skills, as well as excellent telephone and customer service skills and etiquette
Manages time and resources efficiently, while exhibiting a high level of attention to detail.
Maintains effective relationships with our callers and co-workers; always ethical, professional, courteous, and nice
Participates as a Team Member to ensure the smooth operation of the entire department
References internal and external proprietary systems to obtain claim and eligibility information
Maintains and enters notes with details and accuracy on call log tracking application
Utilizes internal databases to provide efficient and effective information
Analyzes claim and eligibility information in the LuminX system
Handles competently all calls including those relating to potential stop loss issues, TPL issues and high dollar claims
Assesses and handle challenging callers and/or any other calls which may need to be escalated to the manager. In the case of the manager’s absence, report to the customer service team lead
Complies with company and department policies and procedures
Performs special projects at the request of management
Regular, predictable attendance is required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1-2 years previous Health/Dental Insurance experience or experience in medical and dental terminology, coding, and/or claims processing preferred.
Thorough understanding of Self-Funding Insurance and Third-Party Administrating concepts.
Strong organizational skills, problem solving, and decision-making skills required.
Ability to navigate through and utilize 25+ PC applications efficiently. Knowledge in Excel and Word.
Self-direction and self-starter skills required.
Demonstrated written and oral communication skills required.
Equal Employment Opportunity Policy Statement
Lucent Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity, gender expression, transgender status, sexual orientation, marital status, military service and veteran status.
Customer service representative-CSR
Representative Job 43 miles from Oshkosh
Job Description
***HELP WANTED FOR THE HOLIDAY***
WEEKLY PAY STARTING AT $750
NO EXPERIENCE NECESSARY, WILL TRAIN
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be essential in ensuring a positive experience for our clients. This position requires a commitment to client satisfaction and the ability to work in a fast-paced environment.
Duties- Assist clients with inquiries, providing accurate information and solutions.- Perform data entry tasks efficiently while maintaining attention to detail.- Analyze customer issues and provide effective resolutions.- Maintain client transactions.- Collaborate with team members to enhance client services and improve processes.
Skills- Strong communication skills in English- Experience with in-person client engagement.- Proficient in completing contracts and paperwork with a keen eye for detail.- Familiarity with teamwork environment and client service practices.- Ability to analyze situations quickly and provide appropriate solutions.- Competence in interpersonal skills to help clients with product recommendations and/or upgrade.
Join us as we strive to deliver outstanding customer service while fostering a supportive work environment. Your contributions will play a vital role in enhancing our client relationships and overall success.
SCHEDULE YOUR INTERVIEW TODAY!
Sales and Service Representative
Representative Job 18 miles from Oshkosh
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free food & snacks
Free uniforms
Paid time off
Training & development
Sales and Service Representative
Job Summary:
Are you passionate about helping others and building strong relationships? Do you enjoy the satisfaction of providing top-notch service and support for products and services you believe in? If these values resonate with you, apply for our Sales and Service Representative opportunity today.
Job Description:
Join the Travis Vandynhoven Agency with American Family Insurance in Fond du Lac, WI!
As a Sales and Service Representative, you will develop a deep understanding of the local market, prospect for new business, and use consultative selling techniques. This role involves not just selling but also ensuring our customers receive excellent service and support.
Position Requirements:
High school diploma or equivalent
One year of experience in a sales or service environment, ideally with exposure to marketing, prospecting, cold calling, networking, preparing quotes, and delivering presentations
Property and Casualty insurance license preferred before starting and required after beginning employment
Compensation & Benefits:
Competitive hourly pay rate based on experience, plus commission and bonus opportunities
First-Year Earnings: Expected to be between $40K to $60K
Paid training
Paid Time Off
Flexible work schedule part-time and full-time available
Supportive and inclusive work environment
Why Join Us:
We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to growing a diverse and inclusive culture that empowers innovation. Join us to inspire, protect, and restore our customers dreams in ways never imagined.
The Sales and Service Representative is a staff member working for the agency owner and is not an employee of American Family Insurance.
Customer Service Representative - State Farm Agent Team Member
Representative Job 43 miles from Oshkosh
Job DescriptionBenefits:
Paid time off
Training & development
ROLE DESCRIPTION: As a customer retention specialist with Christina Lindauer State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.