Representative jobs in Parma, OH - 1,484 jobs

Job title: Customer Support Rep Duration: 6+ months * Military specific to support CX onboarding, * Returns and Credits specific to support CX onboarding, * Aftermarket Growth for APAC (airlines) Job Core Responsibilities The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers' buyers and supply chain personnel. Coordinate site visits to facilities and set-up customer meetings as required. Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied. Track and reconcile internal and external customer score cards, which includes verification of the metrics by which is judged. Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required in order to terms and conditions. Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations) Job Specifications Education Level: (Required): Bachelor's Degree or at least 1-2 years of relevant industry experience (Preferred): Bachelor's Degree and equivalent experience Field of Study/Area of Experience: Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line 2+ years of experience in customer service Skills, Knowledge and Abilities Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) Ability to understand and follow specific instructions and proce Experience processing orders for foreign entities and ensuring export compliance

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Streamkey Inc specializes in custom engineered water and wastewater systems tailored for diverse commercial and residential needs. Our expertise and customer-centered approach make us a trusted partner in providing sustainable and reliable systems for our clients. Joining Streamkey Inc means being part of a team dedicated to excellence in water and wastewater engineering. Job type: Full Time- Office Setting Role Description This is a full-time in office role for an Inside Sales & Technical Support professional at Streamkey Inc. based in our Cincinnati or Cleveland location. In this role, you will be responsible for: Inside sales and technical support for our customers Become well-versed with StreamKey's products and systems. Prepare job quotations for customers. Regular follow-up on current projects Work closely with StreamKey sales staff on project management Qualifications Experience in Inside Sales Strong skills in Customer Service and ensuring Customer Satisfaction Exceptional Communication skills, including verbal and written proficiency Ability to address customer inquiries effectively and provide technical support Proficiency in using Microsoft office, sales software and CRM tools is a plus Strong problem-solving capabilities and a proactive approach to challenges Previous experience in water or wastewater systems is advantageous but not required High school diploma required; bachelor's degree in a related field is preferred Must be able to lift 50 lbs.

Job Description Universal Energy Solutions is seeking an enthusiastic and results-driven Client Retention Representative to join our team in Cleveland, OH. In this role, you will be instrumental in building and maintaining long-term relationships with our clients, ensuring they receive exceptional service and support for our sustainable energy solutions. Your primary focus will be to engage with existing and new sales customers, addressing their needs, resolving concerns, and promoting the value of our services and sales. By fostering effective communication and understanding customer experiences, you will help drive customer loyalty and minimize attrition rates. Responsibilities Proactively reach out to clients to assess satisfaction and gather feedback on our products and services. Engaging B2B sales with current and new customers. Handle inquiries and complaints effectively and professionally, ensuring swift resolution. Develop personalized retention strategies to encourage client renewals and upgrades. Coordinate with internal teams to relay client feedback and advocate for customer needs. Analyze client data and retention metrics to identify trends and suggest improvements. Participate in the development and execution of customer loyalty programs. Keep abreast of industry trends and best practices in customer retention. Requirements Proven experience in customer service, account management, or a similar retention-focused role, preferably in the energy sector Excellent communication and interpersonal skills Strong analytical skills with the ability to interpret data and client feedback Problem-solving attitude and a commitment to delivering exceptional customer experiences Ability to work independently as well as part of a team Creative approach to developing client retention strategies Benefits Rapid advancement opportunities Professional sales training curriculum Paid Training Weekly Pay

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. **Meet the Team** At Cisco Security, we are redefining the future of cybersecurity by delivering powerful protection for users, workloads, devices, and networks-wherever they are. Our team is our greatest asset, bringing together diverse skills, experiences, and perspectives to tackle one of the most pressing challenges of our time: transforming the security industry. From creatives to analysts, from low-key to high-energy, we work together to build solutions that are simple, effective, trustworthy, and enduring. This is why Cisco is not just the most trusted name in cybersecurity-we're also the most loved. **Your Impact** As an **Outbound Sales Development Representative (SDR)** supporting **Cisco's** **Incubation** **Security Sales team** , you'll be part of a dynamic, high-energy group of motivated SDRs focused on building a qualified pipeline for Cisco's newest and most innovative Security products. Your mission will be to connect with prospects and generate excitement for Cisco's solutions using multiple channels, including phone, email, LinkedIn, and any other creative methods you can think of...that works! In this role, you will: + **Prospect across industries and verticals** , leveraging insights, internal tools, and cutting-edge technology to uncover new opportunities. + **Collaborate closely with Inside Security Sellers** **and cross-functional teams** , driving impact and expanding your assigned territory. + Master Cisco's Security product portfolio, including solutions like Duo and Identity Intelligence, XDR, AI Defense, and Hypershield, and position these products based on the value and outcomes they deliver-not just their features. You'll also develop trusted relationships internally and externally, becoming a true subject matter expert and storyteller, capable of positioning new, incubated products to solve today's most pressing cybersecurity challenges. This is your opportunity to make a real impact, accelerate your career in cybersecurity, and help customers protect what matters most in an ever-evolving digital world. But don't worry-you won't be doing it alone. This is an incredible opportunity to make a tangible impact, accelerate your career in the thriving cybersecurity industry, and help customers protect what matters most in an ever-evolving digital world. But don't worry-you'll have everything you need to succeed. At Cisco, we set you up for success with: + Comprehensive **Sales Boot Camp** and ongoing product training. + Opportunities to **shadow and learn from security experts** . + A supportive network of **mentors and teammates** who will cheer you on every step of the way-all the way up to our CEO! Are you ready to grow fast, learn even faster, and help shape the future of cybersecurity? Let's go. Are you ready to grow fast, learn even faster, and help shape the future of cybersecurity? Let's go. **Minimum Qualifications ** + Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 3 years of relevant experience, High School Diploma + 4 years of relevant experience, Bachelors + 2 years of relevant experience) or Masters + 0 years of relevant experience. + 1-2 year(s) of outbound sales and/ or lead-generation experience in a high-tech or SaaS company. + Fluent in English. + Able to legally live and work in the country for which you're applying, without visa support or sponsorship **Preferred Qualifications ** + Experience prospecting inthe cybersecurity space. + Demonstrated success with cold-calling andoutbound prospecting for new customers. + Familiarity with CRM tools like Salesforce (SFDC), HubSpot, or similar platforms. + You have a proven track record of meeting or exceeding ambitious (but achievable) targets + You are an ambitious, self-driven individual who thrives in a fast-paced, competitive environment. You embrace challenges with a hunter mentality, constantly seeking the next opportunity to drive impact + You are entrepreneurial, resilient, and excited by the unique opportunity to position innovative, incubated products in a rapidly evolving market **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

The Customer Experience Representative (CER) is the initial point of contact for our customers at Universal Windows Direct. As such, the CER is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. The Customer Experience Representative will assist customers while ensuring compliance with the policies and procedures of the organization. ESSENTIAL FUNCTIONS Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.). Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service. Manages the entire customer inquiry, complaint or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion. Collects, enters and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges. Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability. Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved. Collects balances due, and posts payments to customers accounts. Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies. Knowledgeable about company products, warranties and terms of sale. Participates in customer retention activities, escalating concerns to management when appropriate. Performs other related duties as assigned. POSITION QUALIFICATIONS EDUCATION High School Diploma or equivalent. EXPERIENCE Previous experience in a customer service role, experience working in a call center environment or reception experience seen favorably. Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams. Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful. ADDITIONAL REQUIREMENTS Positive attitude, self-motivated, follow through, and desire to assist customers. Ability to work independently and as a team. Consistent and reliable work attendance.

Candidates must be located near Brecksville, OH. This will involve up to 75% travel throughout the United States. Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Pay for the role is $50,000 with an additional discretionary bonus! Position Summary: The purpose of this position is to assist the AMT Surgical Division in customer development. Candidate must maintain an understanding of distribution channels and key industry leaders. Must be willing to travel as needed for tradeshows, conferences and in servicing events. Duties include inbound and outbound sales, training, account management and product strategy development. This will involve up to 75% travel throughout the United States. Incentive program and goals will be based on developing and sustaining profitable sales growth. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned Assist Surgical Sales division by setting up appointments in focus areas. Compile and forward sales leads to Surgical Sales team. Assist in generation of additional sales of AMT surgical products Assist in the creation of sales and marketing tools for AMT surgical products Perform an in-service and provide case coverage when needed by Surgical Sales team. Travel as needed and to at least one tradeshow/conference Assist with sales documents Generate miscellaneous sales reports Have product and market knowledge Have a positive attitude at all times Be professional when speaking with prospective accounts and all employees at AMT Be a team player at all times General office and other duties as assigned Requirements Preferred Requirements:· 1-2 years of inside sales experience Minimum Qualifications: Bachelor's degree (B.A.) from four-year college or university; or equivalent combination of education and experience. Thorough understanding of needs/analysis selling Excellent listening and communication skills An understanding of contract administration Business acumen with demonstrated leadership abilities. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations: Maintains a valid Driver's License. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, credit, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program Salary Description Starting at $50,000 with discretionary bonus

Summary of Company & Job Description Alpha Technologies is part of Indicor, a $1.1B diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. With decades of experience producing dependable, highly engineered solutions, Indicor businesses deliver performance and value that are difficult to find anywhere else. We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for identifying, qualifying, and nurturing new business opportunities to help drive revenue growth and expand Alpha Technologies' customer base. Reporting directly to the Regional Sales Manager - Americas, you will play a key role in building a strong sales funnel through targeted prospecting, strategic outreach, and effective lead management. Detailed Primary Responsibilities: Prospect and identify potential customers through research, outbound calls, emails, social outreach, and networking. Qualify inbound and outbound leads to ensure alignment with Alpha Technologies' target market and product offerings. Build and maintain a healthy pipeline of qualified opportunities to support regional sales targets. Collaborate closely with the Regional Sales Manager, Marketing, and Territory Sales Managers to develop tailored engagement strategies and hand off qualified leads. Utilize CRM tools to track, manage, and report on lead generation activities and progress. Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position Alpha Technologies' solutions. Participate in regular sales meetings and contribute to continuous process improvements for lead generation and conversion. Education & Experience: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). 1-3 years of experience in sales, business development, or a customer-facing role. (Preferred) Exceptional organizational, attention to detail, and time-management skills. Outstanding written and verbal communication skills. Proficient in Microsoft Office and advanced web applications. Location: U.S. Other: Travel: Compensation A competitive compensation package will be designed that includes base and bonus opportunity. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability

Join Our Winning Team! Are you hungry for success? Do you thrive in a fast-paced environment where hard work and hustle are rewarded? If you're self-motivated, ready to win, and looking for a career with unlimited growth potential , we want YOU on our team! At Home Genius Exteriors, we don't just hire employees - we build champions . Our Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. This is your chance to turn leads into winning results. What You'll Do: Be the first point of contact: Taking outbound calls with confidence and professionalism. Seal the deal: Overcome objections, build trust, and schedule consultations that lead to big wins. Keep it moving: Organize and document every interaction in our CRM like a pro. Level up your skills: Take what you learn in our paid training program and turn it into unstoppable success. Make an impact: Create positive experiences for every potential customer while crushing your goals. What We're Looking For: A winning attitude: Positive, coachable, and ready to hustle. Fearless communicators: You've got the gift of gab and know how to connect with anyone. Natural problem-solvers: Quick on your feet and always two steps ahead. Driven self-starters: You don't need someone looking over your shoulder - you bring the fire every day. Passionate learners: Always striving to improve and take on new challenges. Why You'll Love It Here: Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and uncapped commissions - the more you hustle, the more you earn! Paid training: We'll teach you everything you need to dominate. Exclusive rewards: Performance-based incentives like bonuses, luxury dinners, and exciting outings. Career growth: This is your launchpad - our top leaders started here! Full benefits: Medical insurance after 30 days + a flexible schedule. Ready to WIN with us? If you're ready to turn your hustle into success and grow with a company that rewards your ambition, apply now! This is more than a job - it's your next big move.

This position is the first point of contact with our insurance broker and direct to consumer customers. You are the first impression of our business and the start of a positive customer experience that will boost a customer's confidence in our service and product offerings. This position covers a multitude of duties and is very fast paced at times. This position must work in the Akron office 3 days per week. This is a bilingual in Spanish role. ESSENTIAL DUTIES AND RESPONSIBILITIES * Providing remote application and customer support to end-users of the cloud-based proprietary software. * Assisting users with error messages and notifying development of issues when necessary. * Instructing users on the proper use of the software via telephone, screenshare, and email. * Independently trouble shoot software to identify bugs and errors. * Following up with development and users to ensure each case is closed in a timely manner. * Meet department attendance requirements, including being prompt and available during scheduled shift. * Ability to meet multiple deadlines in a fast-paced environment. * Perform similar job-related duties and projects as assigned. * Support parent company's sales staff when questions or issues arise. * Learn and maintain familiarity with CMS compliance and protocol.

WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving. We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect. A career with NMG offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: The Call Center Representative will be responsible for answering inbound calls for customers within their region, utilizing automotive aftermarket cataloging and parts knowledge to complete customer orders. The representative will need to be customer service driven and have the ability to search for product across the region, internal or external to satisfy their customer's needs. The Call Center Representative will report directly to the Regional Sales Director and will be held accountable to daily, monthly and yearly individual sales goals. The role will require collaboration with branch managers to ensure service expectations of the customer base as well as strategic planning with Outside Sales Representatives to help build their book of business to meet sales expectations. The Call Center Representative will be expected to convert interactions into transactions and will need to implement outbound call strategies to ensure they are meeting their sales targets. RESPONSIBILITIES: Answer inbound calls and assist customers in completing their parts order Utilize aftermarket parts cataloging and parts knowledge to assist with their customer's needs and facilitate any necessary troubleshooting Remind customers of communicated corporate promotional opportunities Utilize outside vendor opportunities to help find a part that is not available internally Perform outbound calls to generate additional sales Meet sales quota expectations set by Regional Sales Director Provide consultation and expert advice to branch managers on any service related issues Recommend Transend Online Cataloging for customers that prefer online ordering. Generate revenue by soliciting and obtaining orders for various NMG products and services, understanding and interpreting technical requirements, providing technical information, and developing accounts for current and new customers. Handle and resolve customer complaints with authority to provide discounts. Cash and Check Deposits Inventory Management Dispatching Drivers KEY QUALIFICATIONS: · Minimum 3 years' experience in automotive aftermarket internal/counter sales. · High School Diploma, or equivalent work experience in role · Strong personal values that match those of NMG's; including Integrity, Commitment, Humility, Respect, and Optimism. SKILLS & ABILITIES: Experience using automotive aftermarket parts cataloging. Automotive aftermarket parts knowledge. Ability to multi-task, work under pressure. Relationship building. Experience using web based order portals. Strong customer service philosophy. Proven track record of meeting counter sales targets. Proficiency in POS order punch out platforms. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS : While performing the duties of this job the associate is regularly required to talk or hear. The associate is regularly required to sit, stand or walk. The associate is occasionally required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. TRAVEL REQUIREMENTS: Up to 10% of time.

WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving. We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect. A career with NMG offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: The Call Center Representative will be responsible for answering inbound calls for customers within their region, utilizing automotive aftermarket cataloging and parts knowledge to complete customer orders. The representative will need to be customer service driven and have the ability to search for product across the region, internal or external to satisfy their customer's needs. The Call Center Representative will report directly to the Regional Sales Director and will be held accountable to daily, monthly and yearly individual sales goals. The role will require collaboration with branch managers to ensure service expectations of the customer base as well as strategic planning with Outside Sales Representatives to help build their book of business to meet sales expectations. The Call Center Representative will be expected to convert interactions into transactions and will need to implement outbound call strategies to ensure they are meeting their sales targets. RESPONSIBILITIES: Answer inbound calls and assist customers in completing their parts order Utilize aftermarket parts cataloging and parts knowledge to assist with their customer's needs and facilitate any necessary troubleshooting Remind customers of communicated corporate promotional opportunities Utilize outside vendor opportunities to help find a part that is not available internally Perform outbound calls to generate additional sales Meet sales quota expectations set by Regional Sales Director Provide consultation and expert advice to branch managers on any service related issues Recommend Transend Online Cataloging for customers that prefer online ordering. Generate revenue by soliciting and obtaining orders for various NMG products and services, understanding and interpreting technical requirements, providing technical information, and developing accounts for current and new customers. Handle and resolve customer complaints with authority to provide discounts. Cash and Check Deposits Inventory Management Dispatching Drivers KEY QUALIFICATIONS: · Minimum 3 years' experience in automotive aftermarket internal/counter sales. · High School Diploma, or equivalent work experience in role · Strong personal values that match those of NMG's; including Integrity, Commitment, Humility, Respect, and Optimism. SKILLS & ABILITIES: Experience using automotive aftermarket parts cataloging. Automotive aftermarket parts knowledge. Ability to multi-task, work under pressure. Relationship building. Experience using web based order portals. Strong customer service philosophy. Proven track record of meeting counter sales targets. Proficiency in POS order punch out platforms. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS : While performing the duties of this job the associate is regularly required to talk or hear. The associate is regularly required to sit, stand or walk. The associate is occasionally required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. TRAVEL REQUIREMENTS: Up to 10% of time.

Job Description Minimum Qualifications: a. Formal Education Required: High School Diploma or equivalent b. Experience & Training Required: Minimum of one year of experience performing same or similar responsibilities. Relevant experience includes: Customer service experience in an information management industry, including call-center, receptionist or administrative support experience that includes customer service responsibilities. Experience in health insurance/healthcare preferred.

Job DescriptionDescription: Take customer calls and provide accurate, satisfactory answers to their queries and concerns Reserve appointments for the guest at their preferred location Call clients and customers to inform them about the company's new products & services Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information Collaborate with other call center professionals to improve customer service Marketing job duties as required Requirements: Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and organizational skills Adaptability and flexibility Comfortable working in fast-paced environments Troubleshooting skills, either basic or advanced, depending on the role and industry Computer literacy Phone skills, including familiarity with complex or multi-line phone systems In-depth knowledge of a company's products and/or services Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area

* Take customer calls and provide accurate, satisfactory answers to their queries and concerns * Reserve appointments for the guest at their preferred location * Call clients and customers to inform them about the company's new products & services * Guide callers through troubleshooting, navigating the company site or using the products or services * Review customer or client accounts, providing updates and information * Collaborate with other call center professionals to improve customer service * Marketing job duties as required Requirements * Strong communication, both written and verbal * Great active listening skills * Exceptional interpersonal and rapport building skills * A patient and empathetic attitude * Strong time management and organizational skills * Adaptability and flexibility * Comfortable working in fast-paced environments * Troubleshooting skills, either basic or advanced, depending on the role and industry * Computer literacy * Phone skills, including familiarity with complex or multi-line phone systems * In-depth knowledge of a company's products and/or services * Expertise in the customer service area they focus in, such as accounts, sales, technical support or another area

Universal Energy Solutions is seeking an enthusiastic and results-driven Client Retention Representative to join our team in Cleveland, OH. In this role, you will be instrumental in building and maintaining long-term relationships with our clients, ensuring they receive exceptional service and support for our sustainable energy solutions. Your primary focus will be to engage with existing and new sales customers, addressing their needs, resolving concerns, and promoting the value of our services and sales. By fostering effective communication and understanding customer experiences, you will help drive customer loyalty and minimize attrition rates. Responsibilities Proactively reach out to clients to assess satisfaction and gather feedback on our products and services. Engaging B2B sales with current and new customers. Handle inquiries and complaints effectively and professionally, ensuring swift resolution. Develop personalized retention strategies to encourage client renewals and upgrades. Coordinate with internal teams to relay client feedback and advocate for customer needs. Analyze client data and retention metrics to identify trends and suggest improvements. Participate in the development and execution of customer loyalty programs. Keep abreast of industry trends and best practices in customer retention. Requirements Proven experience in customer service, account management, or a similar retention-focused role, preferably in the energy sector Excellent communication and interpersonal skills Strong analytical skills with the ability to interpret data and client feedback Problem-solving attitude and a commitment to delivering exceptional customer experiences Ability to work independently as well as part of a team Creative approach to developing client retention strategies Benefits Rapid advancement opportunities Professional sales training curriculum Paid Training Weekly Pay

Join Our Winning Team! Are you hungry for success? Do you thrive in a fast-paced environment where hard work and hustle are rewarded? If you're self-motivated, ready to win, and looking for a career with unlimited growth potential , we want YOU on our team! At Home Genius Exteriors, we don't just hire employees - we build champions . Our Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. This is your chance to turn leads into winning results. What You'll Do: Be the first point of contact: Taking outbound calls with confidence and professionalism. Seal the deal: Overcome objections, build trust, and schedule consultations that lead to big wins. Keep it moving: Organize and document every interaction in our CRM like a pro. Level up your skills: Take what you learn in our paid training program and turn it into unstoppable success. Make an impact: Create positive experiences for every potential customer while crushing your goals. What We're Looking For: A winning attitude: Positive, coachable, and ready to hustle. Fearless communicators: You've got the gift of gab and know how to connect with anyone. Natural problem-solvers: Quick on your feet and always two steps ahead. Driven self-starters: You don't need someone looking over your shoulder - you bring the fire every day. Passionate learners: Always striving to improve and take on new challenges. Why You'll Love It Here: Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and commissions - the more you hustle, the more you earn! Paid training: We'll teach you everything you need to dominate. Exclusive rewards: Performance-based incentives like bonuses, luxury dinners, and exciting outings. Career growth: This is your launchpad - our top leaders started here! Full benefits: Medical insurance after 30 days + a flexible schedule. Ready to WIN with us? If you're ready to turn your hustle into success and grow with a company that rewards your ambition, apply now! This is more than a job - it's your next big move.

WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving . We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment , Humility , Optimism , Integrity , and Respect . A career with NMG offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: The Call Center Representative will be responsible for answering inbound calls for customers within their region, utilizing automotive aftermarket cataloging and parts knowledge to complete customer orders. The representative will need to be customer service driven and have the ability to search for product across the region, internal or external to satisfy their customer's needs. The Call Center Representative will report directly to the Regional Sales Director and will be held accountable to daily, monthly and yearly individual sales goals. The role will require collaboration with branch managers to ensure service expectations of the customer base as well as strategic planning with Outside Sales Representatives to help build their book of business to meet sales expectations. The Call Center Representative will be expected to convert interactions into transactions and will need to implement outbound call strategies to ensure they are meeting their sales targets. RESPONSIBILITIES: Answer inbound calls and assist customers in completing their parts order Utilize aftermarket parts cataloging and parts knowledge to assist with their customer's needs and facilitate any necessary troubleshooting Remind customers of communicated corporate promotional opportunities Utilize outside vendor opportunities to help find a part that is not available internally Perform outbound calls to generate additional sales Meet sales quota expectations set by Regional Sales Director Provide consultation and expert advice to branch managers on any service related issues Recommend Transend Online Cataloging for customers that prefer online ordering. Generate revenue by soliciting and obtaining orders for various NMG products and services, understanding and interpreting technical requirements, providing technical information, and developing accounts for current and new customers. Handle and resolve customer complaints with authority to provide discounts. Cash and Check Deposits Inventory Management Dispatching Drivers KEY QUALIFICATIONS: · Minimum 3 years' experience in automotive aftermarket internal/counter sales. · High School Diploma, or equivalent work experience in role · Strong personal values that match those of NMG's; including Integrity, Commitment, Humility, Respect, and Optimism. SKILLS & ABILITIES: Experience using automotive aftermarket parts cataloging. Automotive aftermarket parts knowledge. Ability to multi-task, work under pressure. Relationship building. Experience using web based order portals. Strong customer service philosophy. Proven track record of meeting counter sales targets. Proficiency in POS order punch out platforms. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: While performing the duties of this job the associate is regularly required to talk or hear. The associate is regularly required to sit, stand or walk. The associate is occasionally required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. TRAVEL REQUIREMENTS: Up to 10% of time.