Patient Experience Representative II-Ambulatory (Needham)
Representative job in Needham, MA
Under general supervision, provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Actively participates in and contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring in-depth knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Recognizes opportunities and recommends process improvement opportunities to enhance operational efficiency while maintaining accuracy.
Key Responsibilities:
ยทCustomer Service: Greets, screens, and directs patients, families, and visitors, and provides effective customer service in person and on the phone.
ยทRegistration: Registers new patients, verifies insurance information, and collects co-payments.
ยทPatient Coordination: Monitors clinic activity, schedules appointments, and assists with patient flow to ensure a positive experience.
ยทAdministrative Tasks: Answers calls, manages calendars, schedules meetings and events, and provides clerical support.
ยทRecords Management: Collects and organizes patient medical records, processes letters, and handles prescription refill requests.
ยทTechnology Use: Utilizes office technology, including phone systems and various software applications, and enrolls patients in the patient portal.
ยทProcess Improvement: Contributes to departmental projects aimed at improving processes and systems.
Minimum Qualifications
Education:
High School Diploma / GED
Experience:
Internal: Minimum 6 months as a PER;
External: Minimum of 6 months relevant healthcare experience
This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Customer Service Representative- Merrimack, NH
Representative job in Merrimack, NH
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expectโฆ
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More)
Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Entry Level Customer Service Representative- Merrimack, NH
Representative job in Merrimack, NH
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expectโฆ
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More)
Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Order Resolution Representative
Representative job in Manchester, NH
Responsible for resolving order discrepancies (pricing, part numbers, units of measure, shipping details) for both manual and EDI orders. Handles customer inquiries, monitors workflow queues, escalates issues when necessary, and collaborates with team members to balance workloads. Provides backup support for phone, web chat, and email communications.
A Day In The Life
Maintain professionalism and composure in a fast-paced environment while managing complex situations.
Monitor and manage workflow queues for manual orders, EDI transactions, and customer inquiries.
Review and resolve EDI error logs, addressing both immediate issues and root causes.
Respond to general product and pricing inquiries from customers and the sales team.
Coordinate resolution of customer complaints, returns, and order discrepancies.
Interpret and communicate ERP system data effectively to internal and external customers.
Utilize and interpret information from the customer portal to support inquiries.
Collaborate with Marketing, Quality, and Manufacturing teams to resolve customer issues.
Communicate special order requirements, including shipping instructions and urgent delivery needs.
Prepare and deliver special reports for customers as requested.
Provide overflow support for calls, web chat, and email to maintain service levels.
Participate in ongoing product training to enhance customer support capabilities.
Support team efforts to achieve departmental goals and maintain balanced workflow.
What will help you thrive in this role?
Education: Minimum high school diploma or equivalent (GED) required; college coursework or degree preferred.
Experience: 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience.
Communication: Excellent verbal and written communication skills with the ability to interact effectively across teams and with customers.
Technical Proficiency: Strong knowledge of Microsoft Office Suite, email platforms, and other PC applications; ability to learn and adapt to new systems quickly.
Customer Service Representative
Representative job in Marlborough, MA
Qualifications:
Must have SAP experience and be able to work with Microsoft office systems.
Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping.
We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented.
This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company.
We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process.
This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge.
In addition, we would prefer this person to be able to contribute in a corporate setting.
Patient Service Representative-Bilingual
Representative job in Boston, MA
Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions.
The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives.
**Must be fluent in Mandarin OR Arabic
*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).
*Must be able to commute to Boston (parking is limited but very accessible via public transportation).
Key Responsibilities
Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed.
Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed
Requirements
BA/BS Degree preferred
Bilingual/Fluent in Mandarin or Arabic
1-2 years of administrative or customer service experience ideal
Excellent verbal and written communication skills
Computer skills including the Microsoft Office Suite
Long-term interest in working in a healthcare setting
**Full Job Description will be shared prior to an interview with my client
**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered
Retail Sales - Natick Mall - $250 Sign-On Bonus
Representative job in Boston, MA
Earn a $250 Sign-On Bonus when you join our team! Bonus will be paid following 30 days of employment, as administratively possible.
Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team-someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot.
A day in the lifeโฆ
Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
Build lasting relationships with customers
Give the best service to our customers on their terms-wicked friendly, honest, and always helpful
Provide honest and confident feedback to customers about style and fit
Seek fashion and product knowledge to build your expertise-like a true local who knows where to get the best lobster roll and the best denim.
Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
Grow relationships by opening new Nordstrom Rewards program accounts
The hours and schedule for this position will vary by week depending on business needs
This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into
You own this if you haveโฆ
Excellent communication and people skills
A self-motivated, goal-oriented focus-we love a good work ethic-just like our hometown team loves a comeback
Strong interest to use networking and technology to achieve sales goals
The ability to excel in a team environment
The ability to prioritize multiple tasks in a fast-paced environment
Organization and follow-through-like mapping out a day trip to the Berkshires-ya gotta have a plan!
The ability to work a flexible schedule based on business needs
Physical Requirements:
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Why Nordstrom?
Career Growth - We promote from within and offer development opportunities at every level.
Team Culture - Join a supportive, inclusive team that values collaboration and celebrates success.
Local Pride - Be part of a company that values community-whether you're from Boston, the South Shore, or anywhere in between.
We've got you coveredโฆ
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
ยฉ 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Applications are accepted on an ongoing basis.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
Youtube Link:
Outside Sales Representative - Hardscape & Masonry Products
Representative job in Boston, MA
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (โCIโ) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Ultra-low Carbon Concrete & Carbon Reduction Solutions | CarbonBuilt!
About CarbonBuilt
CarbonBuilt is building deeply decarbonized concrete manufacturing of the future. Through our proprietary low-carbon concrete technology, focus on data analytics and robotics, and active acquisition of concrete masonry plants, we are scaling solutions that dramatically reduce embodied carbon while also reducing costs. Rooted in science, CarbonBuilt was established after years of Department of Energy-backed research at UCLA's Institute for Carbon Management. CarbonBuilt showcased its technology during the five-year long COSIA NRG Carbon XPRIZE competition, in which it was awarded the Grand Prize in 2021. CarbonBuilt has raised capital from leading Investors and Venture Capital firms.
Our Vision - a world in which global economic prosperity is no longer a threat to the climate.
Our Mission - to enable concrete manufacturing to drive large-scale emissions reductions through the cost-effective use of industrial byproducts and COโ.
CarbonBuilt's Reversa Binder, a patented, low-carbon alternative to cement, creates concrete with a 70-100% lower carbon footprint, reducing costs by 10-30% while meeting performance standards. Our product has been commercially available since 2023 and can be rapidly adopted by the nearly 800 concrete plants in the U.S. alone.
Location: Boston, Northern RI, South of Boston area (Headquarters is in Danielson, Connecticut)
Key Responsibilities
Develop and grow sales within a designated territory by actively prospecting, securing, and managing key accounts in the architectural, commercial, and contractor segments with a special focus on higher margin architectural and hardscape products.
Leverage your existing network of industry contacts to drive immediate business opportunities and long-term partnerships.
Represent our sustainable product offerings with confidence and technical expertise, tailoring presentations to the needs of architects, specifiers, GCs, and distribution partners.
Stay current on industry trends, materials standards, and competitor activity to position our brand as a leader in environmentally responsible hardscape solutions.
Collaborate closely with internal teams (including technical support, operations, and marketing) to ensure a seamless customer experience and accurate project execution.
Utilize CRM tools to track opportunities, manage pipeline activity, and report on key metrics.
Attend relevant industry events, tradeshows, and customer meetings to strengthen relationships and promote the brand.
Qualifications
5+ years of experience in outside sales within the building materials, hardscape, masonry, or related construction sectors.
A strong and active book of business in the architectural, GC, or building materials space.
Demonstrated โhunterโ sales mentality with a proven ability to generate leads, build relationships, and close deals.
Solid understanding of the concrete and construction industry sustainability trends and technical considerations.
Ability to interpret and discuss technical specs, site drawings, and project details with clients.
Self-motivated, goal-oriented, and capable of managing a territory independently.
Excellent communication, negotiation, and presentation skills.
Proficiency in NetSuite and Microsoft Office Suite.
Compensation
Salary of $110,000-130,000 depending on experience and geographical location, plus highly competitive variable compensation based on sales as well as a car allowance, medical, dental, vision insurance for you and your dependents.
CarbonBuilt is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Design Sales Representative
Representative job in Cambridge, MA
3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we've successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.
*
We are offering a $3,000 sign-on bonus for new Design Consultants who are part of the Cambridge market. Terms are as follows: $1500 will be paid out after 30 days and an additional $1,500 will be paid after 60 days of service and good-standing and active employment with 3 Day Blinds.
* Inter/intra-department, Company transfers, and re-hires will not be considered new and therefore not eligible for any sign-on bonus. 3 Day Blinds reserves the right to alter or terminate this program at its sole discretion, with or without prior notice.
Do you love design and the idea of being an entrepreneur within the resources of a global company? At 3 Day Blinds, you'll help clients transform their homes and workspaces with stylish, functional window treatments-while building a high-earning career. With qualified leads from our award-winning marketing team, you'll spend your time doing what you do best: creating beautiful designs and turning inspiration into results. You are also highly rewarded for building your own book of business by generating your own appointments.
We'll set you up for success with expert training, fresh product lines, and hands-on support from leaders who want you to win. Every project is a chance to showcase your creativity, build relationships, and make a sale you can feel proud of. And with our generous compensation plan and robust benefits, your drive and talent are rewarded every step of the way.
Design. Sell. Succeed-with 3 Day Blinds.
*What you'll do*
* *Match clients with solutions that fit like a glove -* showcase how our products and services bring their vision to life.
* *Close with confidence -* win appointments by selling our unique value proposition, while building trust and long-term credibility.
* *Run a smooth sales process -* execute proven systems that keep clients thrilled, orders accurate, and our reputation strong.
* *Measure and deliver with precision -* record and configure specs quickly and flawlessly.
* *Deliver five-star service -* follow up with clients and teammates in a professional, upbeat, and timely way that sets us apart.
* *Be a sales hunter -* proactively generate new business through referrals, networking, and smart research to build your own winning pipeline alongside company leads.
* *Stay agile and ready to win* - adapt to business needs with flexible scheduling, training, and team collaboration.
* *Bring our Core Values to life -* Integrity, One Team, Excellence, Passion, and creating a Superior Client Experience that keeps customers coming back.
* *Play to win within our playbook -* understand and execute company policies and processes that drive success.
*Who you are*
* *Designer's eye* background or passion in design and dรฉcor is a big advantage.
* *Think on your feet* - strong critical thinking and problem-solving skills that help you win the sale.
* *Be adaptable and unstoppable* - quick learner, self-reliant, and resourceful while juggling multiple priorities.
* *Communicate with impact *- understand instructions, ask smart questions, and keep the conversation positive and productive.
* *Thrive solo or as part of the team *- independence and collaboration come naturally to you.
* *Be hungry for success* - full-time availability, including one weekend day, to maximize opportunities.
* *Tech-savvy seller *- confident with PCs, Windows programs, and eager to master new sales technology.
* *Go where the clients are* - flexible with travel, from local canvassing to longer drives, always with reliable transportation, a valid license, and proof of insurance.
* *Ready to roll up your sleeves *- able to lift and carry up to 20 pounds when needed.
* *Experience that aligns well with our role* (including but not limited to)*:*
* Any sales roles, especially in home improvement/dรฉcor, and anything field based or in-home
* Customer service focused backgrounds
* Hospitality - are you a reformed bartender or waiter/waitress?
* Teachers! Put your superpowers to good use
* Did you work in security systems or solar? Move to the front of the line
*What's in it for you?*
* We offer a *generous uncapped compensation plan *and bi-weekly draw while you ramp up your expertise.
* You will be provided with *quality company generated appointments* and are *greatly rewarded for self-generated appointments* as part of our lucrative monthly bonus plan.
* Design Consultants at 3 Day Blinds are earning a *nationwide average of $80,000-90,000 annually in commission and bonus*. The District Sales Manager can speak more directly to you about the territory's historical earning potential, but the biggest variable in the equation will be you.
* You'll receive *4-weeks of paid, world class training *and be provided with state-of-the-art tools, including a laptop, smartphone, product samples, and other resources necessary for your success. We also provide mileage reimbursement.
* You'll receive a *competitive benefits package* including medical, dental, vision, time off with pay, and a 401(k) plan with a degree of employer matching.
* We provide *short- and long-term disability benefits* at no cost to you! In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well.
* We offer eligible employees *six weeks of paid parental leave* to bond with a child following birth, adoption, or foster placement.
* Enjoy amazing *discounts on our 3 Day Blinds products* as well as access to various other exclusive discounts!
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate's education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
#L1-CL1
#Li-hybrid
By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text โSTOPโ to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, [ or terms of use [
Sales Representative
Representative job in Medford, MA
We are a trusted business development firm that has played a pivotal role in driving growth and implementing new telecommunications options within the Boston region. As our largest client expands its products and services, we strive to connect the community with the most advanced technology available. Our team of Verizon Wireless Sales Representatives and managers identifies areas where they can provide assistance and solutions to prospective customers through service, sales, and product information.
We equip our Verizon Wireless Sales Representatives with the comprehensive knowledge and resources necessary to succeed in their positions. This support is designed to help our clients promote their innovations, achieve their overall sales, outreach, and customer service goals.
*Verizon Wireless Sales Representative Responsibilities:*
* Initiate and complete the sales and customer service process by communicating with residential consumers regarding their connectivity needs
* Utilize client-provided information, devices, and resources to provide proper and knowledgeable service to customers
* Discuss client offerings, promotions, and services with the consumer base to provide practical solutions to their current issues
* Meet with management and members of the team for training on required client operations, sales, and product knowledge
* Become familiar with telecommunications industry trends, competing firms and their offers, and new products to answer consumer questions and negotiate the best service solutions
* Achieve development goals by measuring and tracking sales metrics, consumer outreach, and market trends
*What We Look for in a Verizon Wireless Sales Representative:*
* Have 1-2 years of entry-level experience in customer service, sales, account management, business, or communications
* Be ready to learn and implement entry-level business training to serve the client properly
* Build an understanding of the telecommunications field and continue to check on industry trends
* Ability to work with other team members to build and achieve client goals in sales, product visibility, and service metrics
* Desire to expand their knowledge and skills past the entry-level through training and proper guidance
* Have professional and friendly communication skills, both with customers and with team members within the office
* Be reliable in time management to ensure all sales, consumer outreach, and advancement goals are met within the expected time
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
Auto Customer Service Reps
Representative job in Norton, MA
117 W Main St., Norton, MA 02766
Automotive Technicians, All Skill LevelsSign-on Bonus after 90 days! Up to $50 per hour! Competitive Salary! Guaranteed 40+ hours per week!No Weekends! Off at 5:00pm, Monday - Friday!
High Tech Automotive in Norton, MA is family-owned and a GREAT place to have a rewarding career! We perform domestic and foreign vehicle repairs and maintenance using the latest technology available. We are booming with business and seeking Automotive Technicians, with all skill levels (Master, Certified, A, B, C, Lube, and Apprentice) to diagnose auto problems and perform repairs and maintenance according to experience, skills and certifications. Enjoy being off at 5:00pm, Monday - Friday, and off every weekend!
Give us ONE interview to see how we ensure your financial success! Apply now and drive your career forward with this great opportunity!
Responsibilities - Automotive Technicians, All Skill Levels:
Diagnose problems and perform auto maintenance and repairs according to experience, skills and certifications
Keep shop area neat and clean and account for tools
Qualifications - Automotive Technicians, All Skill Levels:
Automotive technicians with ALL Skill Levels should apply!
A passion for auto mechanics and collaborative team participant
Energetic with a good work ethic and communication skills
Valid driver's license and insurance
High school diploma
Full-time Benefits:
Sign-on Bonus after 90 days based on experience!
Up to $50 per hour based on experience and work ethic
Competitive salary
No weekends!
Off at 5:00pm, Monday - Friday!
Guaranteed 40+ hours per week
Referral bonuses
Health, dental and vision insurance
Paid vacation and holidays
Family-owned
Employee discounts
Career growth
And more!
RequiredPreferredJob Industries
Customer Service
Bilingual Call Center Representative/Member Advocate
Representative job in Quincy, MA
Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year.
Join Our Dynamic Team and Make a Meaningful Impact!
Are you a compassionate individual with a passion for helping others in need? Do you believe in the power of advocacy and want to transform lives in your community? If so, we have an exciting opportunity for you!
At HFI, we are relentless advocates for individuals, their families, and our communities. We specialize in providing access to government sponsored benefits, income, and services for low-income and disabled individuals. We consider it our calling and life's work to improve their quality of life, and we're honored to do so.
What You'll Do
Participate in inbound/outbound call center operations to interview and screen members via phone to determine potential eligibility for entitlement programs.
Educate members and their family on applicable Medicare programs and the importance of applying for the programs.
Identify appropriate Medicare entitlement programs for members and facilitate enrollment if applicable.
What We're Looking For
Strong Communicator: Able to clearly articulate value, actively listen, and adapt messaging to different audiences.
Resilient & Persistent: Handles rejection well and remains motivated to achieve goals despite objections.
Persuasive & Solution: Oriented - Identifies pain points and positions solutions that meet member needs.
Highly Organized & Efficient: Manages multiple leads, follows up consistently, and tracks progress in CRM systems.
Minimum Qualifications
Associate degree or equivalent work experience.
2+ years of call center experience handling high call volumes.
Strong computer skills, including MS Office and web-based applications.
Bilingual candidates (Spanish, Portuguese, Vietnamese, Chinese, Russian) are highly encouraged to apply.
Work Schedule: Full-Time Hours (40 hrs./week) Monday - Friday. Variable Shifts: 11 am -7 pm or 12-8 pm.
Why Join Us
Make a Difference: Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services.
Collaborative Environment: Work with a supportive team dedicated to the same cause and share your ideas to create positive change.
Equal Opportunity: We value diversity and foster an inclusive work environment.
Professional Growth: We encourage personal and professional development and provide opportunities for advancement within the organization.
Competitive Compensation: Enjoy a competitive salary package with benefits.
Flexible work options: Remote or Hybrid.
At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).
Our Massachusetts based starting salary for this role ranges from $45K - $47K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options.
EEO Statement
HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
Auto-ApplyAuto Customer Service Reps
Representative job in North Reading, MA
260 Main Street, North Reading, MA 01864
Automotive Service Technician / Mechanic Hiring All Skill LevelsGenerous Pay Plan + Great Benefits! Earn up to $38 per hour depending on experience!5-day Work Week with Rotating Saturdays! Experience Required
We provide Training where Necessary and will help you get Certified
North Reading Subarus reputation for excellent customer service, automotive expertise, and customer-friendly financing has made us a go-to dealership since our establishment.We have assisted countless drivers in this area in finding their next Subaru vehicle, as well as service their vehicles.
We need to hire Service Technicians / Mechanicsfor our busy shop.If you want to be appreciated for your hard work, look no further! Apply online today!
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise. The 2024 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru.
We offer:
Generous pay plan!
Earn up to $38 per hour depending on experience!
5-day work week with rotating Saturdays
Medical, Dental and Vision Insurance
401(k) retirement plan
Employee purchase program
Paid Vacation / Sick time
Opportunity for advancement
Responsibilities - Service Technician:
Perform work as outlined on repair order accurately in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform repair
Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards
Communicate with parts department to obtain needed parts
Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required
Notify service advisor immediately if repairs cannot be completed within the time promised
Document work performed
Keep shop area neat, clean and be able to account for all dealership-owned tools at all times
Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
Qualifications/Requirements - Service Technician:
Service Technician experience required - candidates will be experienced in all aspects of maintenance and repair, from simple brake pad replacements to detailed engine overhauls.
Subaru (Import) experience is a plus!
Ability to read and comprehend instructions and information
Must be a team player
Valid driver's license and good driving record
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Welcome Center Representative
Representative job in Woburn, MA
Job DescriptionDescriptionPosition: Welcome Center Representative Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.
Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends
Expectations For All YMCA Staff:
Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
Ability to Multitask and work in a fast-paced environment.
Use Listen First skills to build relationships with members, program participants and prospects.
Make eye contact with members as much as possible when talking to them.
Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
Key ResponsibilitiesPrinciple Duties:
Present a welcoming and friendly demeanor when greeting and serving members and program participants
Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
Enforce YMCA safety and membership policies at all times
Ability to work independently and to problem solve to serve our Y members
Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
Conduct prospective member tours, as needed.
Take member and non-member phone calls per YMCA policies.
Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
Maintain an orderly and neat workspace during your shift and clean up when leaving.
Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
Attend all staff meetings and be able to work as a team player.
Perform all other duties as assigned.
Skills, Knowledge and Expertise#indcd
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
Customer Development Representative
Representative job in Nashua, NH
At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers.
What You'll Do
Sales & Growth Focus
Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts.
Identify and close upsell and cross-sell opportunities for additional products and value-add services.
Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account.
Partner with sales and service leadership to develop customized customer-growth plans and closing strategies.
Collaborate with production and service teams to ensure a smooth rollout of new business wins.
Customer Engagement & Value Creation
Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence.
Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow.
Position Crown Linen as a strategic business partner, not just a vendor.
Gather customer feedback and relay insights that drive innovation and service improvements.
Sales Execution & Reporting
Maintain a healthy pipeline of opportunities within assigned routes and accounts.
Log all activity in the CRM, including visits, proposals, and closed business.
Meet or exceed monthly and quarterly goals for incremental revenue growth.
Provide weekly updates highlighting wins, opportunities, and competitive activity.
What You'll Bring
2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries.
Proven record of success upselling, cross-selling, or expanding services within an existing customer base.
Exceptional relationship-building and consultative selling skills.
Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike.
Self-starter with a hunter's mindset and a passion for achieving measurable results.
Valid driver's license and clean driving record.
Proficiency with CRM systems, Microsoft Office, and route-management tools.
How You'll Be Measured
Incremental revenue growth (upsell/cross-sell)
Product placement growth per account
Share-of-wallet expansion
Number of qualified opportunities identified and closed
Customer visit frequency and engagement quality
Why You'll Love It Here
Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE).
Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence.
Supportive leadership, extensive training, and the freedom to own your territory.
The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day.
Call Center Representative
Representative job in Woburn, MA
Call Center Representative - Woburn, MA! Earn up to $60,000 to $80,000/yr!
8a-4p or 11a-7p Tuesday-Saturday Schedule!
Join Rite Window, a proud division of Renuity Home, where opportunity and work-life balance thrive. Here, we believe that work should be enjoyable, mission-driven, and financially rewarding.
Celebrating over 15 years as a top brand in the multi-billion-dollar exterior remodeling industry, we generate more than $40 million in annual revenue and are well positioned for explosive growth, backed by industry leader Renuity. At Rite Window, we live by our core values, which extend to personal joy, knowledge, value, and performance for the employees who proudly wear the Rite Window logo.
The Role
Hiring Immediately - As a full-time Call Center Representative, you'll play a crucial role in expanding our market reach while contributing to our current growth. You will empower potential customers seeking home renovations with exceptional experiences and compelling information. With our world-class training program to guide you, you will be at the forefront of representing the Rite Window brand directly with customers! Get ready to steer your journey toward a successful career with one of the fastest-growing home remodeling companies in the country!
Does This Sound Like You?
Personality: Confident, organized, dependable, empathetic, driven
Track Record:
Consistently exceed personal goals
Thrive in team settings
Build exceptional relationships effortlessly
Naturally persuasive and skilled at assisting potential customers
Incredibly organized and self-motivated, achieving ambitious KPIs
Confident and outgoing-able to sell anything to anyone!
Self-starter who excels without micromanagement
If this resonates with you, then this opportunity is a perfect match! Read on for the responsibilities and qualifications and apply now-we're actively interviewing for just 5 available positions.
Responsibilities
Deliver engaging conversations on our products to potential customers, aiming to schedule FREE product estimates
Collaborate with our sales teams to cultivate opportunities for customer growth
Participate in weekly training sessions to enhance production and purpose
Engage in team building and mentorship initiatives
Qualifications
Outgoing individual who thrives on human interaction
Confident public speaker with persuasive communication skills
Competitive spirit-set ambitious goals and break records!
Self-motivated, disciplined, and focused on career advancement
Tech-savvy, familiar with CRM tools
Weekend availability required
Individuals with experience in the following areas are encouraged to apply:
Call Center Agent
Appointment Setter
Customer Service Representative
Dispatch Coordinator
Confirmations Specialist
Customer Care Specialist
What We Offer Once Hired Permanently through Rite Window
Comprehensive medical, dental, life, and disability insurance tailored to you and your family's needs
Paid parental leave
Robust 401(k) retirement savings program
Generous paid vacation and holidays
Growth potential-qualify for advancement within 6 months!
Continuous learning and development
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact ******************************.
If you have a question regarding your application, please contact ******************
To access Renuity's Privacy Policy, please click here:
Privacy Policy
Auto-ApplyFull-Time Bilingual Customer Action Representative (Portuguese/English)
Representative job in Lawrence, MA
Learn more about us here! (***********************************************************************
Bilingual Customer Action Representative (Portuguese)
Customer Action ยท Lawrence, Massachusetts
Do you want to advance racial and economic justice while tackling climate change? All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women.
We're seeking a caring and detail-oriented, fully bilingual Customer Action Representative to help Portuguese- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts' generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Portuguese at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs.
Responsibilities consist of supporting residents through every step of their home energy journey, in English and Portuguese:
Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office.
Conduct eligibility screenings for clients to help them better understand what programs are available to them.
Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment.
Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessments
Follow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes.
Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings.
Assist clients with qualification and application support for rebates, incentives, and financing for their projects.
Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures.
Co-manage projects with partner organizations and vendors to give and receive updates for the clients.
Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges.
Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors.
Miscellaneous tasks associated with executing our programs, as needed.
Required Qualifications:
Bilingual professional fluency in English and Portuguese, both written and spoken
Passion for addressing global climate change, equitable clean energy access, or economic and environmental justice
Ability and desire to speak with strangers on the phone or in person, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissions
Demonstrate ability to creatively problem solve and overcome obstacles
Ability to work independently and as a part of a small, nimble team
Detail-oriented and able to keep tasks, records, and systems organized
Preferred Qualifications:
Experience communicating with the residents of low-income and/or majority-minority communities
Sales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraising
Experience working with key performance indicators (KPIs)
Experience with phone banking, voter registration calls, or other phone-based outreach
Experience with Customer Relationship Management (CRM) systems like Salesforce
Basic knowledge of how homes use and lose energy
Fluency also in Spanish and/or Khmer
Hours, Benefits, Compensation
Full-time (night and weekend availability preferred)
$27.89/hour
Paid sick time, vacation time, retirement, and technology benefits
Health, dental, and vision insurance
Required attendance in the Lawrence office, occasional work from home is possible
For a detailed list of benefits, go to bit.ly/AIEbenefits
Service Center Representative
Representative job in Wakefield, MA
Location Note: This is a hybrid or remote role. Work hours are Monday-Friday, 10:30am-7:00pm EST. Open to candidates in the following US states: Massachusetts, New York, Michigan, Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Washington.
The Purpose of Your Role:
We are seeking an outgoing, highly motivated individual to join our company as part of our Service Center team. This individual will work in a team-oriented environment while acting as the point of contact for our clients' participant inquiries relating to employee benefits, including 401(k), Flexible Spending Account and COBRA Plans. The ideal candidate will be committed to providing superior customer service while being self-motivated to learn industry material to grow within Sentinel.
What you'll bring to Sentinel:
Customer-centric attitude and commitment to doing what is right for our participants
Positive and fun perspective to your daily interactions
Team player and continuous learner - you share your knowledge with your team and our participants and are always looking to further your own knowledge
Ability to both provide and accept feedback and apply that feedback to better your work process. Openness to new learning opportunities and desire to grow within the company
Quick learner, able to multitask, comfortable working in multiple applications
What you'll be responsible for:
Respond to our clients via telephone and electronic inquiry tools for multiple lines of business.
Use problem solving skills to assist participants with their requests. This will entail applying knowledge of the industry, our systems and processes, and all other available resources to provide complete and accurate solutions to our participants.
Act as the face of Sentinel to our participants, knowing that each interaction you have is an opportunity to demonstrate our superior level of quality service.
Serve as a liaison between participants and various internal departments by building relationships
About you:
We are looking for innovative thinkers to drive our business forward-someone with an entrepreneurial spirit, customer focus, drive, determination, and the strength of character to challenge the status quo. The financial services industry is forever changing and we are looking for someone who is flexible and willing to embrace change.
Preferred qualifications:
Participant facing customer service experience
A sincere interest in working within/ learning about the financial service industry
A passion for customer service
Team-oriented attitude and ability to work well with others towards common goals
Nice to haves:
Experience in benefits administration, human resources, investment services, and/or other related fields is preferred
A Bachelor's degree is preferred but not required
What you'll be part of:
Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization.
Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020 and 2023. In 2021, 2022, 2023 and 2024, Sentinel earned a Top Workplace USA Award from Energage.
At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do.
Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Some of our Benefits:
PTO (vacation, sick, personal time bank)
FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service
12 Paid Holidays (10 stated and 2 floating holidays)
2 Community Volunteer Days
5 Summer Half Days
Medical, Dental, Vision
Life Insurance
LTD & STD
Retirement Plan with 4% Employer Match
Parental Leave
See What We Stand For: ****************************************************
Who we are:
Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you.
Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are.
Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).
Auto-ApplyLoan Servicing Representative
Representative job in Newburyport, MA
The Institution for Savings, one of the oldest and most successful community banks in the region, is seeking a full-time Loan Servicing Representative to work with our Commercial and Residential team at the Bank's Newburyport Lending. Duties include but are not limited to:
Loan Set Up
Payment Processing
Tax & Insurance Processing
Payoff/Discharge Processing
Construction Loan Processing
Post-Closing Review
Quality Control
HELOC Renewals/Extensions
Investor Reporting
File Maintenance
Respond to Customer Calls/Emails
Payment Portal Review
This position is full-time with fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; and generous vacation and paid-time off.
The Institution for Savings is an Equal Opportunity Employer. Member FDIC. Member DIF
Auto-ApplyCustomer Sales & Service Rep II
Representative job in Cambridge, MA
Job Description
East Cambridge Savings Bank's Retail Division is actively recruiting for Customer Sales & Service Representative II
Assigned work location may include Arlington, Belmont, Cambridge, Chelsea, Malden, Medford, Somerville, Waltham, or Woburn.
Function:
Under the direction of the Business Development Sales Manager, perform a variety of service related functions, identify customer needs and respond to those needs in an efficient and pleasing manner with an emphasis on cross sales.
We are looking for a candidate with:
3 years experience in a Retail environment or a bachelor's degree with 1 year experience in a Retail environment.
3years customer service and sales experience in an incentive-based role. Retail banking preferred.
Working knowledge of digital banking products
Demonstrated ability to meet individual sales goals on a Monthly/Annual basis
Demonstrated knowledge of the Bank's products and services
Ability to perform a variety of tasks simultaneously and prioritize activities as required
Excellent interpersonal and verbal communication skills
If applicable, able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.
Must be available to work until closing and Saturday
Spanish speaking preferred
Essential Job Functions:
Greet and assist customers in a professional and personally responsive manner in accordance with the Bank's Customer Service Standards, provide information on a variety of banking products/services. Make referrals as needed.
Be knowledgeable and understanding of the customers' needs by conducting a needs analysis and recommend products/services as appropriate. Sell and cross-sell products and services to existing and new customers toward established sales goals. Ensure that mystery shop service standards are achieved.
Responsible for attaining predetermined sales goals on a monthly/annual basis in accordance with the Bank's Customer Service Standards. Assist with Banking Center sales promotion strategies.
Complete all required Bank Secrecy Act training annually and maintain knowledge of current BSA related policies and procedures. To assist with Bank Secrecy Act compliance, recognize and document currency transactions and checks purchased in excess of $10,000, as well as checks purchased between $3,000-$10,000. Identify and report potential suspicious activity.
Train new Customer Sales & Service Representatives, Customer Service Associates and Clerk/Tellers in entry-level work and customer service standards; and review new procedures and services with trained staff. Evaluate work performance.
Conduct loan interviews, accept loan applications, respond to mortgage inquiries.
Follow up on referrals for personal sales opportunities and from other retail Banking Center employees. Contact customers by letter, telephone and other means to strengthen account relationships.
Responsible for effective handling of telephone calls pertaining to requests for information, problems, questions regarding service, policies, procedures, etc.
Ensure on daily basis, proper documentation and accuracy of transactions and balance work. Verify all cash transactions and that cash is in proof.
Maintain compliance with Bank policies and procedures, federal, state and local laws and regulations, including but not limited to the S.A.F.E. Act and its registration, renewal and updating requirements if applicable. Maintain knowledge of current industry practices and trends as well as Bank products and services by attending training seminars as needed.
Maintain compliance with Bank policies and procedures. Maintain knowledge of current industry practices and trends as well as Bank products and services by attending training seminars as needed.
Assist with promoting East Cambridge Savings Bank products/services to local businesses. Arrange appointments with customers, utilizing branch locations most convenient to them. Inform management of progress toward goals and ask for assistance as needed. Report sales activity to investment planning and retail management on a weekly basis. Maintain proper documentation.
Contact our Human Resources Division or visit ******************** for more details and to apply.
Or submit your resume to:
Email: **************** Fax: ************ Phone: ************
East Cambridge Savings Bank, Attn: Human Resources
344 Cambridge Street Cambridge, MA 02141
East Cambridge Savings Bank is an Equal Opportunity Employer/Veterans/Disabled
Easy Apply