Client Success Representative
Representative job in Maitland, FL
We have an exciting opportunity for a motivated and professional Client Success Representative to join our Orlando, FL office team. At Travel Media Group, we take the development of our staff seriously. Our progressive culture encourages team members to achieve excellence in a B2B environment through training and growth opportunities.
Travel Media Group is a leading name in hospitality marketing platforms, specializing in comprehensive guest feedback management. We assist hotels, management companies, and brands in proactively managing guest feedback. Our comprehensive suite of solutions includes social media content creation, review responses, reputation management, websites, and more. TMG's offerings enable Hospitality clients to integrate and manage guest feedback with unmatched visibility, accountability, and support.
Position Summary:
The primary responsibility of the Client Success Representative is to develop and maintain excellent client relationships while ensuring positive experiences for both new and existing hotel clients throughout the customer lifecycle. This role requires regular communication with clients to retain and facilitate revenue growth in a designated portfolio. Additional responsibilities include product training, basic technical support, and marketing recommendations.
Responsibilities:
- Establish regular communication and collaboration with clients at all levels (users, departments, stakeholders) to foster trust, respect, and understanding.
- Acquire a comprehensive understanding of all Travel Media Group product offerings.
- Manage a portfolio of current clients, which includes onboarding, monthly calls/emails, and account reviews.
- Perform monthly account analyses and measure customer performance across campaigns.
- Participate in weekly and monthly team activities and meetings.
- Attend and conduct in-depth webinars on all products.
- Identify at-risk accounts and proactively work with clients to improve their performance and engagement.
- Collaborate seamlessly with other departments to better serve our clients and prospects.
- Ensure timely onboarding and conduct thorough training with new clients upon receipt of agreements.
- Facilitate discussions regarding continuous service improvements and client requests between clients and internal teams.
- Upsell and upgrade accounts as necessary.
- Process all client requests and changes efficiently, with attention to detail and adherence to company guidelines.
- Maintain accurate notes and client information on Salesforce.com.
Qualifications/Requirements:
- Demonstrated creative problem-solving and critical-thinking skills.
- Ability to effectively plan realistic short-term and long-term goals.
- Proficiency in disseminating information and sharing knowledge across various levels within the company.
- Strong cultural and organizational sensitivity.
- Commitment to a high-performance culture.
- Experience setting up business social media accounts is advantageous.
- Must be organized, capable of multitasking, and demonstrate superior attention to detail while adhering to deadlines.
- Must be self-directed, self-motivated, and focused on results.
- Proficiency in standard office communication technology (email, voicemail, Internet, etc.).
- Must exhibit a positive, cooperative, and friendly attitude.
- Strong verbal and written communication skills.
- Knowledge of Salesforce.com is a plus.
- Technical support experience is a plus.
- Hospitality industry experience is preferred.
- Retention management skills are preferred.
Benefits:
- Major medical, dental, and vision insurance.
- 401(k) plan with company match.
- Two weeks of paid vacation plus company-paid holidays.
- Ongoing training and development, including a Leadership Development Program.
- Competitive base salary with bonus opportunities.
- Career advancement opportunities.
We are actively seeking motivated individuals in the Orlando area. If you want to launch your career with a stable industry leader and want to learn more, please contact us today!
Travel Media Group is a division of Dominion Enterprises, a leading online marketing and software services company offering client solutions across multiple business verticals. We provide a dynamic work environment, excellent growth opportunities, competitive earnings, and a comprehensive benefits package with a generous 401(k). Dominion Enterprises is an equal-opportunity employer and supports a diverse workforce. Dominion Enterprises is also a drug-testing employer.
Customer Service Representative (Spanish)
Representative job in Orlando, FL
💼 Job Opening: Customer Service I
🕒 Shift: 8:00 AM - 4:30 PM
📅 Contract Duration: 06+ Months (Possibilities of extension/conversion)
Job Responsibilities:
• Assignment Synopsis: Customer Service phone agent to receive inbound calls from customers for supply orders or additional questions and perform outbound calls to the customer.
Would like target mid January start date after screenings have cleared.
• This role is a Customer Service role as well and includes some technical support on equipment. Knowledge of Apple products is a plus.
Please see the JD below for full Job Details
• Top skills you're looking for on resume: Time management, professional communication with good phone etiquette, attention to detail, good attendance and team oriented
• Interview process: Video Interview via Teams messenger
Job Description-
This position works out of our Orlando, FL location in the *** Heart Failure, Acelis Connected Health business.
Our Heart Failure solutions are helping address some of the World's greatest healthcare challenges.
As the VADWatch Customer Service Representative, you will support customers daily as they capture their health parameters and submit by way of the HealthCheck platform.
You will manage their customer experience in Remote Patient Monitoring from onboarding through discharge empowering them to take the lead in their plan of care.
You will also be accountable to deliver remote preventative maintenance to our equipment patients as well.
All this will be done while maintaining excellence in customer service standards and in compliance with HIPPA.
Principle Responsibilities :
• Maintain a customer base in the Remote Patient Monitoring platform
• Accountable for VW enrollment calls and equipment training / set up
• Accountable for Compliance follow up
• Conduct customer monthly calls
• Place supply and Equipment orders
• Follow up with Vendors as necessary
• Ability to work reports and follow through on orders placed
• Ordering, Shipping, Confirmation of Delivery and RMA if needed
• Perform outbound calls to customers to notify of shipping issues such as a delay or missing information.
• Resolve or report any problems that may occur.
• Assist with implementation of work flow productivity improvements.
• Follow all regulatory policies and procedures, privacy and security standards in accordance with Government agencies to include HIPAA requirements.
• Understand and adhere to all business processes and procedures.
• Maintain a culture of accountability.
• Adhere to the department metric standards set by your supervisor or manager.
Required Qualifications:
• Minimum of One year of Customer Service experience
• High School diploma or equivalent
• MS Office knowledge
• Ability to use thinking and reasoning skills to solve problems as well as work with other teams within the VAD department to successfully accomplish daily tasks
Preferred Qualifications:
• Associate degree or equivalent work history
• Some data processing experience preferred
• Spanish Speaking Preferred
Physical Requirements:
• Ability to sit for extended periods of time
Competencies:
• Excellent interpersonal and phone etiquette skills
• Detail & Team Oriented
• Professional communication Skills
• Excellent Time Management Skills
Additional information:
Will extend month to month- Need someone that is reliable, able to understand the systems and call expectations.
Do not need anyone that will be doing it their own way.
Someone that will handle the customer supply order calls, make outbound calls for customer follow ups and maintaining customers record and following work instructions.
Account Representative
Representative job in Kissimmee, FL
Opus Business Consulting is expanding and looking to hire a Customer Representative to assist our sales team! Our company has a longstanding reputation in the area helping customers and helping our employees reach their goals. Our focus is on coaching and developing our team in high level communication and negotiation skills.
Opus Business Consulting is a sales and marketing firm hired by nationwide corporations to mediate between clients' professional services and their account holders. Opus works to acquire and retain business clients to increase market share. As the company continues to grow and add more responsibilities, more and more management roles need to be filled.
We are hiring individuals to be trained in all company areas to prepare for the expansion and the upcoming management roles. Our comprehensive training program will equip you with the skills and knowledge you need to succeed. It will begin with client acquisition, retention, and sales negotiation and expand to public speaking, human resources, marketing management, finance management, and leadership training.
At Opus Business Consulting, we believe in recognizing and rewarding performance, not seniority. As a Sales Representative, you will start at the same level as your peers. However, your career progression will be based on your performance within the company rather than your resume. We value what you can do for us in the present and future, not just what you have done in the past. This approach ensures that your hard work and dedication are recognized and rewarded.
Responsibilities for our Sales Representative:
Customer Acquisition
Account Retention
Sales Negotiation
One-on-one presentations
Benefits for a Sales Representative:
Competitive Pay
Uncapped Commissions
In House Training
No Seniority
Unlimited Growth
Rapid Advancements Based on Performance, not credentials
Performance Bonuses
Daily and Weekly Performance Reviews one-on-one with the Manager
Requirements of a Sales Representative:
Because we have an excellent training program, we don't require experience. What we want most in a candidate is a positive attitude, an entrepreneurial spirit, and a willingness to learn and grow personally and professionally. While a four-year degree is preferred, we also consider candidates who are in the process of completing their degree.
Qualifications
Bachelor's degree in a related field
Proven experience in account management and sales
Strong leadership and communication skills
Ability to negotiate effectively
Experience in business development and B2B sales
Familiarity with marketing strategies
Proficiency in Salesforce or similar CRM systems
Technical sales experience is a plus
Strong analytical skills
Comfortable with warm calling
Public speaking experience would be beneficial
Front Desk Representative
Representative job in Winter Park, FL
📣 We're Hiring! Front Desk Receptionist / Administrative Assistant
Heartwell Cardiology
Heartwell Cardiology is growing, and we're looking for a warm, well-spoken, and energetic Front Desk Receptionist / Administrative Assistant to be the welcoming face of our practice.
If you're personable, organized, and love helping people, this is a perfect opportunity to join a modern, patient-focused cardiology practice dedicated to providing exceptional care.
⭐ What You'll Do
Greet patients with professionalism and warmth
Manage check-in/check-out and assist with paperwork
Schedule and confirm appointments
Answer and route phone calls
Support the clinical team with administrative tasks
Maintain an organized, clean front desk and lobby
Ensure a smooth and positive patient experience
⭐ What We're Looking For
Friendly, professional, and reliable
Excellent communication & customer service skills
Strong multitasking and organizational ability
Prior medical office or customer-facing experience preferred
Comfortable with technology, EMR systems, and Microsoft Office
Detail-oriented with a positive, patient-centered attitude
⭐ Why Join Heartwell Cardiology?
Work in a beautiful, modern, well-equipped office
Supportive, collaborative team environment
Meaningful work directly impacting patient care
Opportunities for growth in a reputable medical practice
📩 Interested candidates:
Apply directly through LinkedIn or send your resume to *****************************
💙 Join us in delivering exceptional cardiovascular care to the Central Florida community!
Dental Sales Representative -Flex Time
Representative job in Kissimmee, FL
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (13 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $30,000.00
Annual performance bonus of $5000.
Auto Allowance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
Human Resources Customer Service Representative
Representative job in Altamonte Springs, FL
Be the Voice of Support for Our Team
Are you a problem solver with a background in Human Resources or high-volume Contact Centers? We are looking for empathetic, quick-thinking professionals to serve as "First Responders" for our employees.
In this role, you will be the first point of contact for employees navigating their work life-from Annual Enrollment and benefits questions to payroll and data management. If you have a passion for helping people and the ability to remain calm under pressure, we want to hear from you.
What You Will Do
As an HR Customer Service Representative, you will handle high-volume inbound inquiries, analyzing employee needs to provide accurate resolutions or escalate complex issues.
Serve as the Expert: Act as the primary resource for inquiries regarding payroll, benefits, and employee data.
Solve Problems: Research federal, state, and local regulations to resolve issues of moderate complexity.
Provide World-Class Service: De-escalate stressful situations with patience and superior communication skills.
Manage Data: Utilize systems (knowledge of PeopleSoft is a plus!) to document cases and maintain strict confidentiality.
Support Annual Enrollment: Play a pivotal role in supporting our team during our busiest season of the year.
What We Are Looking For
The Ideal Candidate: You possess a unique blend of administrative precision and customer service warmth. You are comfortable working in a fast-paced environment and can type 50+ WPM while navigating multiple screens.
Required Education & Experience:
Education: Bachelor's Degree OR Associate's Degree + 2 years of additional relevant experience.
Experience: Minimum 2 years of experience in a Contact Center or Human Resources environment.
(Candidates with experience in
both
are highly preferred).
Required Skills:
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Strong web navigation and computer literacy.
Excellent written/verbal communication (spelling, grammar, and punctuation).
Ability to prioritize multiple projects under tight deadlines.
Schedule & Logistics
To ensure we are fully available to support our employees, this position is 100% Onsite.
Work Hours: Schedules vary based on availability. Shifts will fall between the hours of 8:00 AM - 6:00 PM (e.g., 8-5, 8:30-5:30, or 9-6).
Dress Code: Business-appropriate attire is required for the office and while on camera.
Ready to make a difference? Apply today to become a vital part of our HR Support Team!
Sales Representative
Representative job in Orlando, FL
Maxim Crane Works is seeking a Sales Representative in Orlando, Florida!
Working independently, the Sales Representative is the primary point of contact for existing and potential customers. Also responsible for establishing, growing and maintaining customer relationships at the local level by providing seamless and consistent service to the customer. This is primarily accomplished by making regular visits to existing customer job sites, and the offices of former and potential customers.
Duties and Responsibilities
Makes regular visits to the job sites of existing customers.
Visits offices/job sites of former and potential customers making sure they understand Maxim's capabilities and products.
Establishes, grows, and maintains customer relationships at the local level by providing seamless and consistent service to the customer.
Conducts/coordinates office visits, site visits, and job planning meetings with Branch Manager and/or Regional Sales and Marketing Director
Prepares bids and gives technical advice on crane types and lift solutions.
Advises on availability of assets by timeframe and location.
Advises on crane lifting plans (3D lift planning)
Resolves disputes that pertain to customer related issues.
Functions as the primary liaison between the customer and Maxim Crane
Performs other duties as assigned or required.
What are the perks?
We are proud to offer day one eligibility for medical, dental and vision plans. We also offer paid vacation, paid holidays, paid sick time, paid parental leave, and 401(k) plans with company match made every pay period. Maxim has other great offerings including life insurance, AD&D, flex and health savings accounts, wellness programs, critical illness and accident plans, and short-term and long-term disability, plus employee discounts. Additionally, we provide opportunities to expand your skillset and knowledge base.
Why Maxim?
Our work impacts our local communities, helping transform where people live, work and play. You'll be a part of some of the biggest, most high-profile construction sites across the country and have the opportunity to support our coast-to-coast team across 60 branches in the United States.
Minimum Requirements
Education:
BA/BS (Business, Marketing, Finance, or related field) or equivalent combination of education and experience.
Experience:
Minimum of 2+ years' prior crane sales experience is required
Skills/Knowledge:
Moderate level understanding of the regional market, clients, and competitors
Moderate level knowledge of MS Office and CRM software
Advanced level customer service skills
Advanced level written and verbal communication skills.
Advanced level analytical and problem-solving skills
Advanced level organizational skills and attention to detail
Other:
Current Driver's License and Maxim approved driving record must be maintained
Frequent local travel is required, occasional overnight travel may also be necessary
Language Skills:
Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization
Physical Demands:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of an outside sales job. Moderate physical effort required; including sitting, standing, walking, using a keyboard, and a phone are regular actions performed in this role. Occasional exposure to the elements may occur while visiting Maxim Depots or customer job sites. Must be alert and aware while driving on company business.
Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.
In-Home Sales Representative
Representative job in Orlando, FL
Patio Enclosures by Great Day Improvements - Orlando
$150K-$350K+ First-Year Earnings - 100% Commission (No Cap, Ever)
We don't pay you to show up.
We pay you to CLOSE.
Patio Enclosures by Great Day Improvements has been America's trusted name in custom sunrooms, screen rooms, patio enclosures, and pool enclosures since 1966-over 250,000 installs and growing fast. We need 5-10 proven closers who want to own their income in 2026.
What You'll Do (and Get Paid Big For):
• Run 2-3 pre-set, pre-qualified appointments daily (we book them, you close them)
• Sell high-ticket sunrooms, screen rooms, patio enclosures - average deal $12K-$35K
• Earn 10-15% commission on every sale (top reps clearing $25K-$45K+/month)
• No cold calling, no door knocking, no lead costs - ever
What We Give You:
• Company-generated leads (multi-million-dollar marketing machine)
• Fully PAID training & ramp-up period
• iPad, demo kits, proposal software, financing apps - all provided
• Bi-weekly paychecks (direct deposit)
• Full W-2 employee benefits package available
• Management opportunities available for proven producers
Who Thrives Here:
• 1+ years in-home sales experience (sunrooms, windows, roofing, baths, remodeling, etc.)
• Proven closer who has written $750K-$2M+ annually
• Valid driver's license and reliable vehicle (no mileage reimbursement or company car)
• You see 100% commission as freedom, not risk
This is a full-time W-2 position built for wolves, not sheep.
Average first-year rep earns $180K+. Top 10% clear $350K-$450K+.
We move fast. Interviews this week. Start running appointments in ~30 days after paid training.
Apply NOW - send resume + (optional) last 12 months production to:
*************************************
Spots fill in days, not weeks.
Patio Enclosures by Great Day Improvements
America's #1 Name in Outdoor Living Since 1966
Equal Opportunity Employer | Background & DMV check required
Sales and Marketing Development Representative - Orlando, FL
Representative job in Orlando, FL
In this role, you'll be the voice and energy behind WorkBay's growth! You'll connect with curious business owners, share the story of how WorkBay can help them thrive, and turn interest into opportunity. From creating eye-catching marketing ads to having meaningful conversations with leads, you'll use your communication skills to build real connections. You'll work side-by-side with our marketing and sales teams to guide small business owners toward finding their perfect space-and taking the next big step in their journey!
About WorkBay:
We are a commercial real estate company that paves the way for new, small, or growing businesses to succeed. Our mission is to make the leasing process seamless and accessible for any business owner in need of the right workspace.
This position is ideal for someone ready to take their first step into the world of commercial real estate and make a real impact in the industry. At WorkBay, you'll be part of a dynamic, fast-growing team with many opportunities for professional development and growth within the company!
What will you be doing?
•Create targeted social media ad listings to drive leads and increase engagement
•Quickly identify, qualify, and follow up on inbound leads via social media, telephone, text, email, etc.
•Meet quotas for showings set by delivering high-quality showings and opportunities
•Deliver a best-in-class customer experience for prospects and customers of WorkBay
•Document all interactions and findings with leads in our CRM
•Maintain an up-to-date knowledge of our product and its value proposition to customers
•Partner with Marketing, Sales, and Operations to iterate on strategy, optimize deal flow, and improve lead quality
Qualifications
-Prefer previous experience in a sales/marketing-related role (or real estate experience is a plus)
-Preferred but not required, Spanish and English speaking
-Exposure in Canva to design social media graphics, ads, and marketing materials that align with our brand
-A bachelor's degree preferred or pursuing one in Sales, Marketing, Business, or a related field is a plus
-Capable of assisting in campaign planning, competitor research, and promotional strategy
-Excellent phone etiquette and demonstrated customer service skills
-Strong attention to detail; self-directed; and the ability to multitask
-Experience with Hubspot or comparable CRM tools to manage pipelines is preferred, but not required
Compensation
-$40,000 base salary- OTE $50,000+
Commercial Flooring Sales Representative
Representative job in Merritt Island, FL
We're Hiring: Commercial Flooring Sales Professionals
Village Flooring Plus LLC is expanding in Central Florida and looking for experienced sales pros who want real freedom - not corporate limits.
We're a direct importer and full-service flooring contractor with in-house installers, estimators, and admin support (April and team) to back your success.
💼 This is a 100% commission opportunity - no cap, no ceiling, no politics.
You bring the relationships and drive; we provide the tools, materials, and platform to win.
If you know how to build strong GC and developer partnerships and want unlimited earning potential, we'd like to talk.
📍 Based in Merritt Island & Orlando
👉 Message Kathy Liu, CEO - Village Flooring Plus LLC
Outside Sales Representative
Representative job in Orlando, FL
Palm Build was founded by Michael Carr with a mission to deliver outstanding restoration services rooted in integrity and compassion. The company has grown from a small team into a trusted leader in the restoration industry. Palm Build supports communities in recovering and rebuilding from hurricanes, floods, fires, and other unexpected disasters. With in-house claims expertise, the company guides clients through the insurance process with clarity and confidence. Their success is reflected in the many properties restored and lives helped back on track.
Role Description
The Outside Sales Representative plays a critical front-line role in developing new business and generating restoration opportunities for Palm Build. This position is responsible for meeting homeowners and property managers on-site, explaining Palm Build's restoration and claims process, and obtaining signed work authorizations to begin restoration work.
This is a fast-paced, relationship-driven role ideal for confident communicators who thrive in the field and enjoy helping people navigate property damage situations.
Qualifications
Relationship Building and Customer Service skills
Strong Communication skills
Proactive and goal-oriented mindset
Compensation and Benefits
Annual salary is $45-55k
Commission potential $50k+, with on target earnings (OTE) of $100k+
Discretionary bonuses throughout the year
Health, Dental, and Vision Insurance
Flexible PTO structure
Business Development Representative
Representative job in Sanford, FL
Business Development Representative (BDR)
Sanford, Florida (Hybrid / Part-time Travel)
Full-time
Paradies and Company is a leading screen-printing and custom merchandise partner based in Central Florida, known for delivering high-quality products and creative solutions for brands, attractions, and businesses nationwide. We're growing, and we're looking for a motivated, relationship-driven Business Development Representative (BDR) to join our team.
About the Role
The BDR will play a key role in expanding Paradies and Company's presence in both B2B and B2C markets. This person will build relationships with new and existing clients, manage inbound leads from our website, and proactively seek opportunities to grow our customer base. You'll be part of a creative, fast-paced team that values initiative, integrity, and long-term partnerships.
Responsibilities:
Identify and pursue new business opportunities across B2B and B2C channels.
Build and maintain relationships with customers from initial outreach through repeat business.
Field and qualify inbound leads from our website, managing their journey from inquiry to ongoing account.
Collaborate with our sales and product development teams to present tailored merchandise solutions.
Attend trade shows, client meetings, and industry events to represent the company and generate leads.
Track activity, outreach, and follow-ups in CRM (Salesforce experience a plus).
Provide regular updates on sales progress and client feedback to leadership.
Experience:
1-3 years of experience in sales, business development, or account management (experience in screen printing, promotional products, or apparel is a plus).
Strong communication, presentation, and relationship-building skills.
Self-starter mindset with the ability to manage time and travel independently.
Basic understanding of the screen printing process, apparel, and promotional products.
Comfortable with technology (Salesforce/CRM systems, Microsoft Office, etc.).
Willingness to travel part-time to client sites, events, or trade shows
Why Join Us:
At Paradies and Company, we pride ourselves on being a family-owned business with a creative, entrepreneurial spirit. You'll join a collaborative team that celebrates big ideas, hard work, and the people behind them.
We offer:
Competitive base salary + commission structure
Employee Stock Ownership Plan (ESOP)
Health insurance benefits (medical, dental, and vision)
Monthly Travel Allowance
Flexible work schedule and travel
Opportunities for career growth
Supportive, creative work environment
Call Center Representative I
Representative job in Orlando, FL
Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come.
We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today!
Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success.
How Our Hiring Event Works
* Submit Your Application: Complete and submit your online application.
* Selection Process: Candidates who meet the qualifications will be invited to the hiring event.
* Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours.
Work Schedule
* Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m.
* After completing training, your schedule will fall within these operating hours.
* Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote
* Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Work Location
This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.).
Why You'll Love Working Here - A Few Highlights
* Competitive weekly pay & stable day shift schedule
* No late evenings or weekends
* Paid classroom and on-the-job training
* Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date)
* Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account
* Generous paid vacation, holidays, and sick time
* Tuition assistance
* Paid memberships in professional associations
Click here to view our Benefits Summary.
The Ideal Candidate Will Have:
* High School Diploma or GED
* An Associate degree or higher may substitute for one (1) year of experience
* 3+ years of customer call center or direct customer service experience
* Experience with higher-level service tasks such as:
* Servicing accounts
* Processing payments
* Investigating account issues
* Navigating complaint resolution
* Bilingual skills in Spanish (speaking, reading, and writing) are a plus
* Previous utility industry experience is highly valued
Pay Rate: $19.074 per hour
Work location: 3800 Gardenia Ave, Orlando, FL 32839
Please see below a complete Job description for this position.
Job Purpose:
Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior.
Primary Functions:
* Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints;
* Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers;
* Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
* Refer unresolved customer grievances to designated departments for further investigation;
* Transfer customer calls to the appropriate department when call concerns matters other than customer service;
* Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers)
* Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives;
* Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers;
* Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions;
* Handle returned correspondence and billing;
* Meet personal/team quantitative and qualitative goals set by management;
* Perform other duties as assigned.
Education/ Certification/ Years of Experience Requirements:
* High School Diploma or GED
* Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc.
* Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience
* Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred)
Technical Requirements:
Working knowledge of all, but not limited to the following:
* Call center operations;
* Customer service practices and principles;
Familiarity with all, but not limited to, the following:
* Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B);
* Equipment (i.e. Hands-free communication headset)
* Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures;
Ability to:
* Multitask in a fast-paced environment;
* Clearly articulate information to customers over the phone;
* Handle confidential customer information in an ethical manner;
* Utilize job aides and other resources to assist customers;
* Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
* Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.
EOE M/F/Vets/Disabled
Inbound Vacation Sales Representative ($55K-$100K+ per year)
Representative job in Orlando, FL
The Inbound Vacation Sales Representative role is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. This role is ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize their earning potential through a competitive commission structure. Successful candidates will utilize proven sales methodologies to achieve performance targets while delivering exceptional customer service.
Key Responsibilities
Sales and Guest Engagement:
Pre-qualify guests for vacation packages based on established criteria.
Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations.
Utilize company sales methodology to effectively present vacation packages and ownership benefits.
Sales Process Execution:
Follow proven sales scripts and best practices to achieve conversion targets.
Overcome objections professionally while maintaining positive guest relationships.
Document guest interactions and sales activities in company systems.
Meet or exceed established performance metrics for sales conversion and call quality.
Team Collaboration and Professionalism:
Maintain positive, professional relationships with guests, team members, and leaders.
Follow department policies and procedures consistently.
Contribute to a positive team environment.
Adapt to changing business needs and scheduling requirements.
Professional Development:
Complete new hire training and all subsequent skill enhancement training.
Participate in ongoing coaching and development sessions.
Apply feedback to enhance sales techniques and guest interactions.
Scope Factors - Revenue, Assets, Budget, Profit/Loss, Supervisory:
Individual contributor role focused on direct sales with high commission potential.
Responsible for meeting established sales targets and quality metrics.
No direct supervisory responsibilities.
Qualifications
Sales experience preferred, particularly in vacation ownership, call center, or marketing environments.
Experience in commission-based roles preferred.
Demonstrated track record of meeting or exceeding sales targets preferred.
Strong verbal communication skills with excellent voice tonality and inflection.
Proficiency with technology including:
Email and messaging platforms
Web-based application software
Multi-monitor computer operations
Demonstrated ability to:
Follow structured sales processes
Handle objections professionally
Multi-task in a fast-paced environment
Work independently while contributing to team goals
Self-motivated with a professionally competitive mindset
Why Join Us?
At Holiday Inn Club Vacations, we provide the tools and support to help you succeed. Our comprehensive benefits and career development opportunities ensure you have everything needed for long-term success in a rewarding sales career.
Comprehensive Training: Structured ramp-up period with ongoing coaching and mentorship.
High Earning Potential: Performance-driven commission structure rewards top sellers.
Flexible Work Options: Opportunity to transition to remote work after 90 days.
Career Growth: Advancement opportunities within a dynamic sales environment.
Exclusive Travel Perks: Earn vacation stays at any of our resorts with ClubGO points.
Discounts & Perks: Special IHG hotel discounts plus additional employee benefits.
Financial & Career Benefits:
Bi-weekly pay & 401K options.
Comprehensive health, dental, and vision plans.
Tuition reimbursement & continuing education courses.
Employee Assistance Program (EAP).
Paid Time Off (PTO).
Outstanding company culture!
#INDCCC
Call Center Representative
Representative job in Orlando, FL
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
As a leading airline and luggage service provider across the nation, we are seeking energetic and outgoing candidates to join our Call Center family. The role of a Customer Service Representative is answer and handle high volume of phone calls in a polite and professional manner ranging from customer service questions to answering support questions from our many customers and subcontractors throughout the United States. This also includes answer inquiries and questions, handle complaints, troubleshoot problems and provide information for airline passengers who require their luggage to be delivered.
The candidate will be self-motivated, have excellent customer service skills and have experience with working with computers. Our ideal candidate must have strong organizational skills, and be able to follow instructions & complete assignments and tasks in a timely manner. This is a team oriented, fast paced environment with a lot of hands on training, support and guidance.
Field incoming requests from end users and customers via telephone, e-mail or other established support channels
Document all relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution.
Utilize knowledgebase, FAQs, peers and all other available resources to aid in incident resolution to resolve customers' issues effectively and efficiently.
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test and resolve the calls
Create requests using our ticketed tracking system to create and track progress of request
Process requests that are created via email and communicate with end users
Create a positive customer service experience and build strong relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude
Answer incoming technical requests, quickly analyze, test and resolve the calls
Create requests using our ticketed tracking system to create and track progress of request
Monitor and manage orders following up on statuses and progress
Communicate to end users and customers providing updates and statuses on their inquiries.
Requires a patient and understanding individual who knows how to satisfy customers and maintain a cool demeanor
Accurately enter data to ensure the orders are placed correctly.
Collaborate with co-workers to ensure all orders are entered for the day.
Ability to work independently and be able to work under pressure
Utilize computer systems and multiple applications to manage orders
Handling instances that involve customers who have been separated from their luggage
Qualifications
Exceptional written and verbal communication skills.
Ability to work collaboratively in a team environment and support team decisions.
Solid multi-tasking, prioritization and organizational skills. .
Travel Industry experience is a plus
Must be available to work holidays and weekends
Must be available to work our evening shifts between 3 PM-11:30 PM & 4 PM - 12:30 AM
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Salary Range: $16.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
Call Center Representative
Representative job in Lake Mary, FL
Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients seriously and need individuals who want to learn our business, embrace our core values, and work within a team environment. If you can see every interaction as an opportunity to achieve client satisfaction, we want to talk with you!
New/Recent Graduates are encouraged to apply.
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here!
The first 4-6 weeks consist of training from 8:00 am to 4:30 pm EST Monday through Friday in office.
Note: After training is complete, you remain in the 8am-4:30pm EST shift but will work in a hybrid schedule (Tuesday-Thursday) in office.
The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams. Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Associates will handle requests from participants, financial advisors, and plan administrators seeking information or executing requests on specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices.
Essential Functions
Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year. Training would be provided, prior to any movement to support a new product. The requirements listed are representative of the knowledge, skills, and/or ability required. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Below functions are across all roles.
Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance filings, documentation and reports; or (b) administer payments based on plan information and documentation, in a timely manner.
Respond to all account owners and participant phone inquiries and requests in a timely and accurate manner. Meet department and individual service levels and quality goals and support department business objectives. Proactively engage participants, anticipate their needs, offer assistance and solutions.
Process financial and non-financial transactions timely and accurate.
Demonstrate flexibility and team-orientation.
Comply with plan document provisions, regulations, guidelines and company procedures. Maintain confidentiality and keep department, client and participant HIPAA compliant. Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Required Education and Experience
Associates/Bachelors degree or equivalent experience.
2-3 years of call center or customer service experience preferred
Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
Ability to handle stressful situations regarding urgent customer needs. Advanced proficiency with Excel and database applications, including formatting and formulas.
Computer proficiency is required
Excellent listening, verbal and written skills
Detail oriented, flexible, and self-motivated
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Auto-ApplyCall Center Representative
Representative job in Orlando, FL
Customer Service Representative
Schedule: 4 hour shifts covering Monday â Friday ( no weekends)
6:30 AM â 10:00 AM
2:00 PM â 6:00 PM
Company Overview: Our client has an exciting opportunity for a Customer Service Representative with Orange County Schools.
Position Summary: The ideal candidate for the Customer Service Representative position will have a professional presentation and pleasant demeanor, and a minimum of 2 years working in a high\-volume call environment.
Job Responsibilities:
· Answering inbound calls and directing them as needed
· Taking payments
· Explaining bills
· Answering questions
· Multitasking while on the phone
Job Requirements:
· A High School Diploma
· Strong computer skills including Microsoft Office Suite.
· 40~60 WPM typing speed
· The candidate should also establish and maintain an effective working relationship with co\-worker and represent the company professionally with a positive outlook.
· Be a dedicated, Detail Oriented and Hardworking Individual as well as an outstanding team player with strong interpersonal skills.
Sunshine Enterprise USA is an âEqual Opportunity EmployerâMinorities, Females, Veterans and Disabled Personsâ
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Welcome Center Representative
Representative job in Kissimmee, FL
Job Description
Join Our Growing Family
Recognized as a leader in the vacation ownership industry, Vacation Village Resorts at Vacatia has sent family and friends on memorable vacations since 1981. Our Company offers deeded real estate interests at more than 30 resort and affiliate properties and has generated a worldwide owner base that exceeds 400,000 families. From mountaintops to beachfront, our resorts are located in some of the most popular vacation destinations in the U.S.
At Vacation Village Resorts at Vacatia, we are committed to providing our employees with a workplace environment that is safe, inclusive, productive, challenging, rewarding, and fun. When you become a member of our family, you join a company that is as passionate about its employees as it is about its customers and owners.
Job Summary:
The Welcome Center Representative enters data for tour reservations into SPI, Olympus & Excel from logs
received from In-House and field Off-Site Personal Contact (“OPC”). The Welcome Center Representative
receives phone calls from the field, to make tour reservations and reschedule tours. Runs manifest reports to
send to the tour registration desk(s).
Essential Duties and Responsibilities:
Enters the tour reservations data from OPC reports and phone calls.
Searches existing owners to link customer records.
Enters tour reservation into Olympus and logs data in Excel spreadsheet.
Generates tour manifests and support paperwork for In-house OPC's.
Totals tour counts and forwards to the department Director daily.
Reviews daily and weekly data and reports for distribution including; the tour manifests,
daily results, gifts and deposits.
Ensures reports are sent to the Marketing Directors, Marketing Managers, and Timekeepers.
Performs other duties as assigned.
Requirements:
Equitable work experience with a HS Diploma or equivalent considered.
Basic computer skills, including working knowledge of Microsoft Word , Excel and general computer
applications.
Excellent customer service skills and professional phone etiquette are mandatory.
Strong attention to detail.
Ability to work well in a team environment.
Must be able to demonstrate prompt, reliable and motivational demeanor at all times.
Organizational skills are required and a general professional appearance and attitude must be maintained.
May be required to work weekends, holidays and extended hours, if needed.
Must have the ability to work at multiple designated local locations on a weekly basis as needed.
Prior experience with Systems Products International (SPI) software systems.
Benefits:
Paid Weekly
Flexible Schedule
Paid Training
Paid Time Off
Health/Dental/Vision/Life Insurance
Accidental/Pet Insurance
401k Retirement Plan
Employee Discounts
Call Center Representative
Representative job in Bartow, FL
Cellular Sales
Call Center Representative
Customer Service | Business Development
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
Auto-ApplyCall Center Sales Representative
Representative job in Lake Mary, FL
Currently recruiting for an upcoming training class to fill multiple call center sales roles. In this role, you will not actually be selling a product but you must be comfortable having sales oriented conversations with business customers in support of a major national brand. The job consists of telephone-based prospecting - cold calling - to small business owners and merchants.
The hourly page for this role is $11 per hour plus commission ($300 per month at goal) and bonuses for attendance. This will be a 5-6 month temporary role with a strong chance for top performers to move into a permanent role after 90 days (plus a pay and commission increase). This is a Mon-Fri role with no weekends or night shifts.
Qualifications
Sales skills/comfort with having business to business conversations to achieve an objective
Strong track record of attendance
Strong typing/data entry skills (test will be administered prior to your interview)
Additional Information
All your information will be kept confidential according to EEO guidelines.