Rate: $21 per hour to $23 per hour upon completion of training (60 days)
Schedule: 8:30AM-5PM
Who We're Looking For
We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you'll work in a supportive, positive culture surrounded by people who care about doing great work and helping others.
We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role-not someone just looking to clock in and out. If you're ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you.
Position Summary
As a Customer Service Representative at Medicare Joe , you'll be the first point of contact for our clients-providing high-quality service and support as they navigate their Medicare coverage. You'll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you'll advance into the Advisor role where you'll handle more complex service needs and provide internal support to our sales team.
This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations.
About Medicare Joe
We are Medicare Joe , one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity.
We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity.
We Provide:
Hands-on training and development for the Medicare space
Clear promotion track from Trainee to Advisor within 60-90 days
Structured support from managers and senior team members
Opportunities for long-term growth in operations, licensing, or leadership
A professional yet fun and collaborative work environment
Performance Objectives
Learn and apply basic Medicare knowledge
Complete our 60-day onboarding and training curriculum
Handle 20-40 calls and texts/day with professionalism
Complete 20-30 daily client service tasks and follow-ups
Answer Medicare-related questions with confidence and clarity
Support agents by prepping clients for transfers and resolving escalated issues
Handle claim and carrier concerns with efficiency and ownership
Use internal systems (CRM, GHL) to manage all client documentation
Take full ownership of your customer interactions and tasks by end of day
Collaborate with leadership to resolve client issues
Participate in feedback sessions and ongoing coaching
Key Competencies
Professional, friendly communication-both written and verbal
Organized and efficient with daily task management
Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation
Strong problem-solving skills and ability to take initiative
Willingness to learn and grow through coaching
Ability to manage high volume and multitask under pressure
Detail-oriented and accurate with documentation
Team player with a positive attitude
Committed to delivering a high standard of service
Education & Experience
Bachelor's degree (preferred)
1+ year in customer service, admin, or healthcare support roles
Experience with CRM tools or inbound call handling is a plus
Must be comfortable working in a fast-paced, collaborative office
Physical Requirements
Prolonged periods sitting at a desk, using a computer and phone
Must be able to communicate clearly over the phone and in person
Onsite presence required in our Lincoln, RI office (this is not a remote role)
Benefits
401(k) with company match
Paid vacation time (2 weeks after 3 months of employment)
Paid holidays
Paid professional training & development
Paid continuing education for compliance and licensing
Company and individual performance incentives
$21-23 hourly 4d ago
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Call center representative
Collabera 4.5
Representative job in Warwick, RI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Start/End Dates: 10/12/2015 - 4/11/2016
Work Location: West Warwick RI-MLSTD-USA-00759
Position: Administrative/Clerical - Call Center Rep
Job Description: The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours.
Training will be between 8am - 5pm - this will consist of 5 weeks of classroom training, with 2 weeks of on-phone nesting with job coaches after that.
This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound calls regarding claims and billing for a variety of insurance products.
Provide service and information to customers regarding MetLife products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions. This position may also support campaigns to increase revenue, generate sales and conserve existing assets. Responsibilities include: Provide service to customers who possess a policy through MetLife by responding to requests via telephone regarding insurance and other financial service products and benefit plans; Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc.; Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing; Efficiently access multiple electronic systems and LAN/PC to provide complete response; Work at all times to enhance and strengthen the relationship between the customer and MetLife; Support special campaigns as needed, or if solicited by the customer; Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills. Skills required include: Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations; Excellent oral & written communication skills; Superior telephone etiquette; Excellent listening skills and ability to articulate ideas; Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of MetLife; Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers; Strong organizational skills; Strong ability to multi-task; Demonstrated ability to manage stress; Basic computer skills; Ability to “think out of the box” to generate innovative process improvements; Strong solid math and analytical skills; Ability to work various shifts within hours of operation. Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it. Previous Call Center experience preferred
Release Comments: The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours.
Training will be between 8am - 5pm - this will consist of 5 weeks of classroom training, with 2 weeks of on-phone nesting with job coaches after that.
This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound calls regarding claims and billing for a variety of insurance products.
Qualifications
- passing a drug test
- verify work history
-verify education
- passing a criminal background check
- reliable transpiration
Additional Information
If interested please contact me
Kristie Schneider
************ ext: 3318
$30k-37k yearly est. 60d+ ago
Order Processing Representative - Part Time!
Pet Food Experts 4.2
Representative job in Pawtucket, RI
Distribution is our expertise, but people are our focus. At Pet Food Experts, we invest in the relationships that build businesses, support people and grow our industry. With a thoughtful approach to creating deep, long-lasting value, we put people at the center of everything we do. Because we know that when we do right by people, we ultimately do right by pets!
Position Summary:
If you enjoy routine and familiarity in your day with a consistent work pace and strong attention to detail, this is the role for you. The ideal person for this role will produce high-quality, precise work using established processes and procedures. The Order Processing Representative will be responsible for accurately processing orders, discrepancy credits, and interacting with business partners in a professional manner where the focus is on expedient and accurate completion of tasks.
Schedule: Onsite Monday-Wednesday, 8:30AM - 3:00PM
Summary of Essential Functions:
Quickly, efficiently, and accurately process orders and delivery discrepancies for retailers, vendors, and sales team
Keep all account notes up to date as related to order processing
Communicate any item catalog updates in a timely manner to ensure accurate orders and optimal fill rates
Share recalled product information as needed with retailers
Maximize positive relationships through a shared commitment to provide a world class customer experience
Superior data entry focus with the ability to understand varied situations, respond appropriately, and problem solve in a dynamic environment
Strong initiative and self-direction with a commitment to results
Manage daily tasks to maximize productivity and ensure optimal organization and time management
Remain current on product catalog, such as descriptions, case quantities, discontinued items, and product substitutions
Collaborate with peers to leverage customer knowledge to enhance positive customer relationships
Use of established processes and procedures to aid in decision making
Claims entry support as needed
Knowledge, Skills, and Abilities Required:
Demonstrate problem solving, decision-making, and teamwork experience.
Work in an environment where individuals take accountability of impact to the company's performance
Excellent planning, multitasking, communication, and organizational skills
Work both autonomously and in a collaborative environment
Professional telephone, email, and interpersonal etiquette
Computer proficiency, Google Suite, and Excel experience
Strong focus on repeatable, high quality results
Benefits and Perks:
Paid Holidays
Paid Time Off
Paid parental leave
Pet perks product discounts
Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
All offers of employment are contingent upon passing a required criminal background check.
Salary Description $20 per hour
$20 hourly 11d ago
Customer Support Representatives
M2W 4.1
Representative job in Barrington, RI
Come collaborate with M2W, Inc. on how we please our clients. Our first concern is selecting a customer service representative that is friendly and committed. Strong connections with clients depend on your ability to react quickly, show empathy, and transmit messages across all media in this capacity. As the main point of contact for clients that reach out by phone, email, social media, or live chat, it is imperative that you be able to respond to their questions, point them in the correct route, and guarantee their pleasure regardless of what.
For someone who enjoys working in a customer-centric workplace, takes pride in their work, and thrives under challenge, this is a great prospect.
Completed homework:
- Provide expert-level help, including the courteous and effective handling of consumer complaints, questions about goods or services, and diagnosis of technical difficulties.
- Tell customers M2W, Inc.'s service procedures, account preferences, and features offered.
- Good notes in internal systems on client contacts and comments will help trends to be followed and continuous development supported.
- Tell the relevant internal departments any unsolved problems; also, guarantee quick follow-up to fix them.
- You should be aware of any changes to products, announcements, or processes if you wish to ensure that everyone is obtaining current knowledge.
- Work with several organizations to enhance services and please consumers.
- Engage in courses in professional development and ongoing education to refine your customer service and product knowledge.
- By highlighting regularly occurring problems and providing recommendations for how present practices could be improved, help to foster a growth mentality.
Capability for critical analysis:
- One either needs an associate's degree or its equivalent; a bachelor's degree is ideal.
- An ideal applicant will have worked for at least a year in a contact center, customer service department, or help desk and have expertise dealing with consumers.
- Quite skilled in oral and written presentation; excellent in using appropriate words and tone.
- Being able regularly to keep professionalism, sensitivity, and a good mood.
- Adept at using customer relationship management systems, Google Workspace, and Microsoft Office among other office programs.
- Excellent organizing and time management; adept in handling several questions at once.
- Mastery of working both individually and in groups.
- Including vacations and weekends, I am accessible any hour of the day or night.
Recommendations on Competencies:
- Used customer service tools such as Zendesk, HubSpot, Intercom, Freshdesk, and others.
- One really gains from knowing ticketing systems and support manuals.
- One advantage is bilingualism.
- Having worked in the software as a service (SaaS), online retail, or telecommunications sectors is valuable.
Potential M2W, Inc. clients:
- A vibrant, friendly workplace for every competent professional.
- There are chances for professional growth and career promotion within the organization.
- Guidelines and tools for practical knowledge acquisition.
- Possibility to participate in events and staff wellness projects.
- An opportunity to affect consumer satisfaction as well as company operations.
$34k-42k yearly est. Auto-Apply 60d+ ago
Wellness Representative Sales and Customer Service
Restore Hyper Wellness
Representative job in Cranston, RI
Position includes shifts at Rhode Island Restore locations in East Greenwich and Cranston-Garden City. Weekend Availability is Required. This position is a sales and customer service position in a cutting edge wellness healthcare environment. You must be an outgoing person who thrives on helping others.
Are you a skilled and compassionate person looking for an exciting career in wellness? At Restore Hyper Wellness, we're on a mission to help people take control of their health, performance, recovery, and longevity. We're seeking dedicated people to join our team at our Cranston (Garden City) and East Greenwich locations.
Why Join Us?
A Unique Experience: Move beyond traditional settings and be part of a dynamic, wellness-focused environment.
Meaningful Client Interactions: Spend quality time with clients who are proactive about their health and wellness.
Exciting Work Environment: Work with top health and wellness organizations, professional athletes, and active individuals who value their well-being.
Wellness Benefits for Our Employees: At Restore Hyper Wellness, we believe in practicing what we preach. As part of our team, you'll have access to a variety of wellness benefits to keep you feeling your best:
Unlimited Use of Our Therapies: Enjoy Red Light Therapy, Cryotherapy, Compression Therapy, Infrared Sauna, and Mild Hyperbaric Oxygen Therapy at no cost.
Complimentary Gym Membership: Get a FREE membership to Healthtrax East Greenwich/Warwick, including access to yoga, pilates, spin classes, and more.
Free & Discounted Wellness Services: Receive one FREE IV Drip and one FREE IM Shot per month, along with discounted rates on additional treatments.
Skincare Perks: Take advantage of discounted facial services and products from our expert Estheticians.
Exclusive Employee Discounts: Enjoy reduced pricing on all other products and services offered at our locations.
Who We're Looking For:
Someone with an outgoing, friendly personality who thrives in a fast-paced, multitasking environment.
A compassionate person who enjoys helping clients on their wellness journey.
A team player who values professionalism, communication, and high ethical standards.
We are looking for candidates for part-time (including mandatory weekend shifts) at our East Greenwich and Cranston (Garden City) locations. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part of a dynamic team to help people feel their best.
We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body's natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.
Restore's unique retail locations are the antithesis of a traditional doctor's office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.
We were awarded the Employee Health & Wellness Award by the Austin Chamber of Commerce for the 2019 Greater Austin Business Awards!
We've also made the Inc. 5000 list of fastest-growing companies in the United States! Coming in at #113 overall, #11 in Texas business and #1 in the Texas health industry! We've got a bright and busy future ahead of us!
Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door.
Responsibilities
Maintaining a professional and courteous relationship with every client
Answering the phone and returning voicemails, text messages, and emails
Booking, rescheduling and canceling appointments
On-boarding new clients, obtain waivers, and create Client Profiles in our POS
Checking-in and retailing out customer sessions on our POS
Greeting customers and ushering them to their service of choice
Administering all non-medical and non-specialty services
Providing service tours, selling packages & memberships
Executing opening and closing duties
Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
Educate clients on all Restore modalities
When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts
Qualifications:
Availability to work weekends
A love for health and wellness
At least one year of customer service experience in a retail/service environment.
Excellent communication skills
Compensation & Benefits
Competitive salary plus commission
Access to complementary and discounted in-store services
Opportunity for growth
Country USA State Rhode Island City Providence Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-55k yearly 60d+ ago
Sales Representative / Focus on Dewatering and Bypass
Mersino Dewatering LLC 4.1
Representative job in Providence, RI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Territory: Connecticut / Rhode Island
Job Summary:
The primary responsibility of the Sales Representative (Sales Rep) is to drive business development within the assigned territory; to serve as a representative of the company, ultimately acting as our clients' agents ensuring they receive premium products with a high degree of customer satisfaction in a manner that is profitable for the company. In this capacity, the Sales Rep owns the outcome of every single job/project/rental, including finding the opportunities, quoting the job, procuring an order, coordinating the logistical details the project requires, ensuring quality workmanship by our crews in a productive fashion, resulting in profitable execution when meeting clients' needs.
The Sales Rep will assist with strategic planning, competitor analysis, market analysis, and event planning. The Sales Rep is always responsible for prompt attention and response to customer inquiries, needs, and desires. Essentially, the responsibility of the Sales Rep is to drive profitable revenue growth in their assigned territory.
Typical Duties and Responsibilities:
* Develop the skills and product/service offerings knowledge necessary to become a technical expert in our business
* Respond immediately to customer phone calls, emails, questions, issues, and concerns
* Prepare and submit to the SM a weekly schedule detailing their plan of attack for the next week
* Submit reports detailing each and every call that is made to prospective customers via the CRM
* Regularly maintain the CRM to ensure quality information is entered and that proper follow up / follow through occurs in a timely fashion
* Scour their territory for all leads, staying on top of the bid spec market, cold calling new prospects, and maintaining long-time clients
* Attend pre-bids, meets with prospective clients at their office to review jobs, visits job sites prior to bidding, etc.
* Immediately responds to customers when they have an issue with an active project by dealing with the challenges head-on and bringing the right resources to the forefront as required
* Research, obtain, organize, analyze and report sales/marketing data for their respective territory
* Assist in identification and development of customer base
* Develop comprehensive business plans for meeting objectives at the beginning of each quarter
* Plan and coordinate special events
* Attend industry functions to help promote the image and recognition of the company within the branch territory
* Ensure that safety programs are adhered to on all projects
* Secure change orders for any work that falls outside of the original scope of work as required, utilizing company resources as necessary
* Complete the sales cycle by assisting in the collection process to ensure outstanding receivables are collected
* Plan and execute ongoing strategic and operational sales planning and management activities
* Prepare regular and periodic reports detailing performance of assigned territory and accounts
* Prepare and submit quotations and reports to senior management and customer representatives
* Evaluate financial and sales management data and prepares relevant analyses and reports
* Prepare invoices, financial reports, sales reports and analyses in support of territorial goals and activities
* Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
* Associate's degree in related field or equivalent experience
* Experience in construction equipment rental, sales, manufacturing, or managing construction projects
* Planning and organizational skills in handling multiple projects
* Proficient in PC software applications
* Ability to work effectively with others
* Ability to read schematics, blueprints, and/or technical manuals
* Knowledge of budgeting, cost estimating and bidding procedures
* Skills in workflow analysis and management
* Knowledge of contract documents and specifications
* Use assigned computers, equipment and software in performance of all assigned duties
* Specific Expectations:
* A professional demeanor
* Excellent written and verbal communication skills
* The ability to work under pressure to meet deadlines
* Ability to work flexible schedule to meet job requirements
* Ability to travel
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
$63k-109k yearly est. 30d ago
Call Center Representative - Entry level ($63,000+)
Hiregy
Representative job in Warwick, RI
Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year-with uncapped potential for top performers. Start with $20.70/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs. Build a long-term career with advancement opportunities, professional development, and the backing of a brand known for stability, integrity, and success.
Inbound Sales Representative
Inbound Sales Consultant
Location: Warwick, RI 02886
This position is hybrid, (3) days onsite required weekly after training
Pay: $63,000 average yearly earnings (uncapped earnings)
Top performers earn $100,000+ yearly
Starting base pay is $20.70 per hour
Commission is monthly
Type: Direct hire
Schedule: Will be assigned a (40) hour work week after training, must be open to department hours
M-F or Tues-Sat, 7:00am - 9:00pm CST / 8:00am to 10:00pm EST
Training schedule: M-F, 9:30am - 6:00pm CST / 10:30am - 7:00pm EST for approx. 9 weeks
Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.
Start date: March 2026
Job description
Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.
What does success look like?
You will be evaluated based on the following key performance indicators (KPIs):
Number of policies converted - Successfully binding new insurance policies.
Total premium converted - The dollar amount of premium generated from sales.
Unplanned shrink - Minimizing time away from taking calls to ensure productivity.
Cross-sell performance - Ability to identify and sell additional products to existing customers.
Ramp up period:
First month: 70% of goals
Three months: 90% of goals
Six months: Meeting or exceeding targets
Nice to have:
Bachelor's Degree
P&C License
Salesforce
Requirements:
Must have (1)+ years of sales experience in retail, hospitality, other industries
Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales.
Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
Must have professional verbal and written communication skills with strong sales acumen.
High school diploma or equivalent
Background check required
Education verification required
$28k-36k yearly est. 7d ago
Core Sales Representative
Unum Group 4.4
Representative job in Providence, RI
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
+ Award-winning culture
+ Inclusion and diversity as a priority
+ Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
+ Generous PTO (including paid time to volunteer!)
+ Up to 9.5% 401(k) employer contribution
+ Mental health support
+ Career advancement opportunities
+ Student loan repayment options
+ Tuition reimbursement
+ Flexible work environments
**_*All the benefits listed above are subject to the terms of their individual Plans_** **.**
And that's just the beginning...
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
**General Summary:**
The Unum Sales Representative is responsible for contributing to sales goals, through building relationships with other insurance professionals - brokers, financial planners, agents, stockbrokers, consultants, enrollment firms and other Unum sales professionals. The Sales Representative is the marketing and technical expert who represents Unum, educating and motivating other professionals to sell our products to their clients with particular focus on selling the full portfolio of integrated products. The Sales Representative is responsible for achieving profitable revenue growth through ethical operations and balance of Unum's risk objectives with integrated sales goals attainment.
This role is remote eligible, with preference for candidates based in or willing to relocate to Birmingham, AL.
Existing remote employees and field-based employees are eligible to apply.
**Principal Duties and Responsibilities**
+ Build, maintain and enhance strong producer relationships through superior product and services knowledge, territory management practices, and excellent customer service.
+ Achieve office and personal sales goals through consultation, negotiations and positioning of Unum offerings within profit and product design guidelines.
+ Identify and procure new customer sales opportunities in partnership with brokers in territory
+ Execute on the annual renewal strategy in support of office renewal goals.
+ Manage the inforce block of business to build new/integrated sales opportunities with existing clients
+ Manage a high volume quote/sales activity territory with primary focus on small to mid-sized employers
+ Represent both Group, Dental/Vision and Voluntary products in the local market
+ Operating within reliable business acquisition and retention processes, effectively utilize technology, financial analysis practices, marketing tools, and the support infrastructure, including full knowledge of the enrollment process to generate successful product and service solutions for our customers.
+ Effectively understand and collaborate with all Field and Home Office resources in the acquisition and retention of business.
+ Build strong field sales/service team partnership. Energize the sales, enrollment and service support team by clarifying the broader purpose and mission of their work. Encourage high standards of performance.
+ Develop solution selling skills by understanding employee benefit challenges and issues facing employers and provide solutions to these challenges.
**Job Specifications**
+ Bachelors degree required
+ Licensed to solicit insurance in the states within assigned territory (use Field Comp Policy & Practice document for specific details on licensing requirements)
+ Able to articulate Unum's value proposition as it relates to employee benefits, exhibits a thorough, deep understanding of Unum's products and services
+ Ability to demonstrate a leadership presence with internal and external partners with strong ability to create relationships and be a team player
+ Superior interpersonal, communication and presentation skills
+ Ability to quickly analyze, adapt, incorporate and apply new information and concepts
+ Strength in applying accurate logic and common sense in making decisions
+ Ability to excel in a highly charged, fast paced environment, handling multiple, often competing priorities
+ Excellent time management, organization and project management abilities
+ Ability to aggregate a variety of statistical data and draw accurate conclusions
+ Demonstrate a willingness to experiment with new ideas, within acceptable boundaries
+ Full understanding of underwriting and risk concepts.
+ Demonstrate a "can-do" spirit, a sense of optimism, ownership and commitment
+ Ability to travel
\#LI-FF1
-IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Annual Draw $65,000 - $90,000
This role pays an annual draw in the range above that pays out on a bi-weekly basis. The role is 100% incentive based, so this draw must be validated with actual sales production. Any compensation earned over and above the draw amount will be paid out in bonus 7 times a year.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$65k-90k yearly 10d ago
Call Center Representative
Manufacturing Inc. 3.8
Representative job in East Providence, RI
Job Description
We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.
What's In It For You
Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty.
Skill Development: Gain valuable professional experience in communication, problem-solving, and relationship management.
Supportive Team Environment: Work alongside a collaborative and friendly team committed to mutual success.
Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement.
Responsibilities Include
Answering inbound customer calls, emails, and chats promptly and professionally.
Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions.
Managing and resolving complex customer complaints and inquiries with patience and diplomacy.
Documenting all interactions and transactions accurately in the customer relationship management (CRM) system.
Maintaining a high level of product and service knowledge to provide accurate information.
Following established communication procedures, guidelines, and policies.
Skills and Qualifications
High school diploma or equivalent.
Minimum of 1 year of experience in a customer service or call center environment.
Exceptional verbal and written communication skills.
Strong active listening and problem-solving abilities.
Proficiency with standard office software (e.g., Microsoft Office Suite).
Ability to sit for extended periods and manage high call volumes efficiently.
Experience with a major CRM system (e.g., Salesforce, Zendesk).
Associate's or Bachelor's degree a definite plus!
Compensation and Benefits
Pay Rate: The expected hourly wage is $19/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE.
Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility).
Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
$19 hourly 26d ago
Call Center Rep
Coastal1 Credit Union
Representative job in Pawtucket, RI
Coastal1 Credit Union is seeking to hire a Call Center Representative in our Contact Center!
Our Call Center Reps provide quality service to members by providing information, resolving problems, and selling Credit Union products, maintain existing member relationships - provide superior level of financial services, represent the image, products, and services of Coastal1 to membership, maintain an awareness of laws and regulations affecting the department and/or areas of responsibility.
This is an on-site, in office position.
Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA.
We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve.
Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more!
Duties and Responsibilities
Provide accurate, efficient quality customer service to members and prospective members over the phone.
Be a Subject Matter Expert to resolve member issues and inquiries on accounts to include account activity, fraud disputes, debit card issues and Online Banking issues and resolution within level of authority. Forward inquiries to appropriate department for resolution beyond area of authority, access, or knowledge.
Order checks and complete account maintenance and transaction slips accurately and in a timely manner. Accept and process loan payments through Orbipay loan payment system.
Make recommendations and/or decision fee reversal requests and provide alternate overdraft solutions.
Educate members on account criteria, features, benefits and recommend alternate solutions to member concerns.
Recognize referral opportunities, complete VISA applications over the phone, cross sell other Coastal1 products and services such as Online Banking enrollment and achieve minimum required referral goals.
Demonstrate knowledge of Credit Union products and services, policies, and procedures.
Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy and related procedures, Member Identification Program and Office of Foreign Assets Control screening and record keeping requirements.
Perform other duties as required.
Education and Experience Requirements
Minimum of a high school diploma or equivalent required.
At least 2 years demonstrated successful work experience as a Teller with a strong background in customer service.
Demonstrated ability to manage multiple projects simultaneously with time management/organizational/multi-tasking skills.
Familiarity with basic math concepts required.
Must be able to focus and pay attention to detail when processing a high volume of work, occasionally work under pressure and have the ability to meet tight deadlines.
Familiarity with PC's and basic office software such as MS Office.
Must have the ability to learn new and changed procedures and methods for processing member transactions.
Ability to maintain a high level of professionalism and excellent customer service skills, demeanor, appropriate business appearance, and demonstrated knowledge of Coastal1's products and services, policies, and procedures.
Ability to maintain a positive and upbeat Credit union image.
Ability to handle confidential information securely.
Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions.
Ability to work independently and as a team member.
Bi-lingual helpful
Equal Opportunity Employer
$28k-36k yearly est. Auto-Apply 7d ago
Sales Rep/Designer
Closets By Design Boston 4.1
Representative job in Cranston, RI
Job DescriptionBenefits:
401(k)
401(k) matching
Employee discounts
Training & development
Are you a people person? Are you creative, with good communication skills and like helping people?
Closets by Design is hiring Outside Sales Representatives.
You can help others organize their home. As a Closets by Design Designer, you can enjoy the flexibility of working from home. We provide pre-set appointments with nice people just like you, close to your home. You will receive complete sales and design training, so no experience is necessary.
Benefits
Direct track to become a Senior Sales Designer with pay/bonus increase.
On the Road position with an open and flexible schedule.
12-week paid sales training and ongoing mentorship.
Pre-set appointments with new and repeat clients.
No Cold Calling.
Work close to home.
We are currently hiring for training that will take place FEBRUARY 9-13, 2026!
A Day In The Life
Begin the sales route with appointments (all leads and marketing materials are provided).
Build rapport with the customer to understand their organizational needs.
Walk through the home to assess opportunities.
Educate customers on our products and services.
Follow our Sales Training and use communication skills to help residential customers with their home organizational needs.
Requirements
No degree, certification, or sales experience is needed.
We are looking for coachable candidates.
Growth mindset with willingness to complete 12-week paid sales training.
Reliable access to Motor Vehicle, with a valid driver's license and auto insurance.
The ability to attend training in Shirley, MA
Closets by Design - Overview
Closets by Design is a nationally recognized leader in home organizing systems.
We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall beds, garage cabinetry, and more.
Flexible work from home options available.
$52k-97k yearly est. 13d ago
WtX Account Management
Kanadevia Inova
Representative job in Burrillville, RI
Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas. KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery. KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant.
The Account Manager is responsible for developing and maintaining strong relationships with customers while ensuring the timely and cost-effective sales & execution of service activities such as annual outages, shutdowns, spare parts, and overhauls. This role also includes driving sales of Categories 4 (mechanical retrofit projects), 5 (MRO services), 6 (Spare Parts), and 8 (Digital) service works, expanding business opportunities within these categories. Acting as the single point of contact for customers, the Account Manager coordinates with WtX Regional Management, subcontractors, and internal teams to deliver high-quality service execution. The role focuses on increasing share-of-wallet, driving long-term relationships, and ensuring commercial success.
Sales & Customer Relationship Management:
Drive sales of Category 4, 5, 6, and 8 service works, expanding business opportunities.
Identify and pursue new business opportunities to increase share-of-wallet with assigned customers.
Act as the primary point of contact for customers, building and maintaining strong relationships.
Conduct customer visits, i and sales presentations to assess needs and offer solutions.
Lead contract negotiations and manage service agreements to ensure long-term partnerships.
Stay informed about market trends, industry conditions, and competitor activities to drive sales strategy.
Service Execution & Project Coordination:
Oversee the planning and execution of service projects, including outages, shutdowns, and overhauls.
Ensure projects are completed on time, within budget, and meet quality and safety standards.
Coordinate personnel, tools, documentation, and time schedules to ensure seamless execution.
Work closely with Field Service and Technical Service, Warehouse & Procurement, Finance, etc. to support timely project delivery.
Monitor financial performance, track costs, and manage milestone-based invoicing.
Proactively identify risks and implement solutions to mitigate delays or cost overruns.
Compliance & Collaboration:
Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations.
Document lessons learned from completed projects to refine and optimize future service execution.
Analyze project performance metrics and implement best practices for operational excellence.
Work closely with Field Service and Technical Service, other RSCs, BL WtX, BL Spare Parts, Pools, and Support Functions to ensure alignment and optimize service delivery.
Key Performance Indicators (KPIs):
Customer satisfaction and retention.
On-time and within budget project execution.
Increase in service contracts and overall revenue.
Efficiency in cost tracking, invoicing, and contract execution.
Achievement of Order Intake (OI), Contribution Margin (CM), and Net Sales targets.
Operational efficiency and risk management in outages and shutdowns
Qualifications
Qualifications & Experiences:
Bachelor Degree in Mechanical, Process, or Electro-Mechanical OR Business Degree with strong technical affinity.
5+ years in service-related positions such as project manager or services sales, preferably in Power Plants, or Waste-to-Energy Environment.
Proven coordination experience in project and service execution.
Strong knowledge of WtX (Waste-to-Energy) technology, local regulations, and service operations.
Expertise in contract management, negotiations, and financial planning.
Hands-on experience in budgeting, cost estimation, and revenue forecasting.
Strong communication and influencing skills, with an ability to lead cross-functional teams.
Experience with working in a matrix organization.
Proficient in ERP (preferably IFS), Microsoft Office, and project management tools.
Fluent in the local language and english, another language is a plus.
Personal Attributes:
Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.
Customer-focused, proactive, and adaptable.
Excellent communication and interpersonal skills.
Self-motivated and organized with strong prioritization abilities.
Collaborative team player with creative problem-solving skills .
Willingness to travel within the designated region (20-40%).
This is indicative and not exhaustive. The Employee's duties and responsibilities may evolve according to the Company's needs, in line with his skills and qualifications
Additional Information
We Offer:
Responsible challenge with diversified field of activity
Team-oriented working atmosphere in an international Company
Personal development opportunities through own Inova Academy
Opportunity to gain an insight into various technical disciplines
Excellent employment conditions
Attractive working place (central, good transport links)
Modern infrastructure
Physical Demands:
Frequently required to talk or hear, sit, use hands to finger, handle or feel, reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Working Conditions:
Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The noise level in the work environment is usually moderate.
Statement regarding individuals with disabilities:
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate the physical and mental limitations of an employee or an applicant. However, no accommodations will be made which may pose serious health safety or environmental risks to the employee or others or which impose undue hardships on the organization.
Statement regarding Equal Employment Opportunity
Equal Opportunity Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance.
Note: This job description is not intended to fully and completely describe all duties of the position. Other duties not specifically described herein may be required from time-to-time or as required.
For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.
$47k-86k yearly est. 60d ago
Sales Development Representative
Rxvantage
Representative job in Providence, RI
We're looking for a Sales Development Representative who will help build our Sales Development organization. This is a vital role within the company as we continue to scale.
The ideal candidate is someone who has natural sales instincts and sound business insight. The members of our team who have found the most success have had a persuasive personality, a passion for winning, and are not only able to get prospects excited about our free product, but can also convert that into a booked demo with one of our incredible Account Executives.
What you'll be doing:
As an SDR, you'll work with our marketing and sales teams to identify and conduct outreach to medical practices that are a fit for our free platform. You'll need great communication and organizational skills, and can function both independently as well as a member of a team. Failure doesn't deter you, and you are always prepared and professional. You want to be the best.
Generate new sales leads through a mixture of outbound calling and emailing, following up on marketing campaigns and inbound inquiries
Create a great first impression to our prospects by inspiring them to learn how RxVantage can benefit their business
Understand RxVantage's offerings and effectively communicate and apply them to each prospects needs
Schedule meetings and product demos for Account Executives
Accurately enter, update, and maintain daily activity and prospect information in Salesforce.com, and outreach.io, including comprehensive and up-to-date client information
Achieve and exceed monthly quotas and objectives
Work closely with Sales and Marketing team members to achieve organizational goals
The ideal candidate:
6+ months in a qualifying or prospecting role required
A BA/BS degree or equivalent practical experience
Intellect, passion, curiosity, hunger, and grit
Critical thinking and strong decision-making abilities
A resilient and persuasive personality
Benefits:
Competitive Salary
100% Company-Paid Premium Option for Employee's Medical, Vision, and Dental Plans
Short-term and Long-term Disability
Life Insurance
401k Matching
Work from Anywhere within the US
Flexible PTO
100% Paid Parental Leave
Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period
Charitable donation matching
Location:
Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country's top talent and allow them to create an environment within the U.S. where they can do their best work.
About Our Organization:
At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We've built a software platform that's changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care.
We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you!
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RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.
$50k-78k yearly est. Auto-Apply 60d+ ago
Aftermarket Sales Rep Branch
Crown Equipment Corporation 4.8
Representative job in Providence, RI
Who We Are: Be part of an innovative, technology-driven and growing organization! As one of the world's largest lift truck manufacturers, our innovative and diverse workforce is dedicated to defining the future of the material handling industry. We have a reputation for award-winning product design, advanced engineering and technology and commitment to sustainability.
With more than 20 manufacturing facilities worldwide and over 500 retail locations in 80 plus countries, we take pride in providing our customers a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
At Crown, we know that our employees are the driving force behind our success. We support our employees and their professional goals because an investment in our people is an investment in our future.
Job Posting External
Job Duties
* This business-to-business sales position is responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales.
* Pursue new business and develop key existing accounts in an assigned territory.
* Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
* Develop sales strategies, proposals, and forecasts.
* Develop and conduct product demonstrations and sales presentations.
* Prepare quotations, cost reports, performance reports and customer correspondence.
* Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction.
* Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
* Discuss sales activities with management.
Minimum Qualifications
* Less than 2 years related experience.
* High School diploma or equivalency.
Preferred Qualifications
* Good communication, interpersonal, organizational, and computer skills.
* Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
* Ability and willingness to work outside normal business hours to prepare for sales activities.
* Possess several years of successful sales experience; business to business (B2B) experience; problem solving capabilities; strong sense of urgency, responsibility, and self -motivation; and the ability to work in a team environment.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Benefits include:
* Competitive Wages. The pay range for this position starts at $900- $1,100 per week, but is commensurate with skills and related experience.
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
401K Retirement Savings Plan
Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings
Paid Parental Leave
Paid Holidays
Paid Vacation
Employee Assistance Program (EAP)
Tuition Reimbursement up to $5,250 per calendar year
EOE Veterans/Disabilities
Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island
Job Segment: Sales Rep, Warehouse, Outside Sales, Engineer, Sales, Manufacturing, Engineering
$900-1.1k weekly 10d ago
Sales Representative
Tasca Ford Cranston 3.9
Representative job in Cranston, RI
Tasca Family Commitment Tasca Automotive Group was founded in 1943 by Bob Tasca, Sr. In 1953 Bob opened the original Tasca Ford in Bristol, Rhode Island. Just one year later this dealership was completely destroyed by Hurricane Carol. Bob relocated and ultimately opened up the new Tasca Ford at 777 Taunton Avenue in East Providence, Rhode Island. It was here that Bob and his team became the second largest Ford dealership in the world in the 1960's. This was also the birthplace of the Tasca Racing program and many historic muscle cars such as the Ford Cobra Jet, Tasca Street Boss, and Mystery race cars.
Bob opened Tasca Lincoln Mercury in Seekonk, Massachusetts in 1972. TLM became the highest volume Lincoln Mercury dealership in the world in 1986, and repeated again in 1987 and 1988 while also winning the Ford President's Award for outstanding customer satisfaction. This fulfilled Bob's dream of saying "None Bigger, None Better." It was also at the Seekonk store that Bob launched the innovative Pre-Trade program, pioneering the concept of short term trade cycles and leasing. He was also joined in the business by his three sons, thus fulfilling another of his dreams to build a successful family business.
In 2002 Bob opened his flagship dealership in Cranston, RI. Featuring Ford, Lincoln, Mercury, Mazda, and Volvo the Cranston location was one of the most high tech and largest facilities in the country. It featured amenities such as drive in service write up, an in house Italian café, drive through carwash, and spacious customer lounge. It was at this time that Bob was joined in the business by his grandsons and granddaughters, continuing his dream of a family business. When Bob Tasca, Sr. passed away in 2010 he left a proud legacy of honesty, integrity, and customer satisfaction.
70 years and three generations later the Tasca Family continues to grow. We have been blessed over the past seven decades with great customers and great employees. We would like to thank the members of our team who continue to work so hard to satisfy our customers. We would also like to thank the thousands of families who have trusted us over the past 70 years. We humbly look forward to keeping our commitment that YOU WILL BE SATISFIED.
EOE STATEMENTWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Job Description
Job Title: Sales Representative
SUMMARY
Sells new vehicles at dealership gross profit, volume, and customer satisfaction standards.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Utilizes dealership sales control and follow-up systems.
Attends product and sales training courses as requested by sales manager.
Keeps up-to-date on new products and services within the industry.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of new-vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Fully explains product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws that govern retail auto sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork.
Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post-delivery items, tag/title work, "we-owes,",and special requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
MARGINAL DUTIES
Marginal Duties include the following. Other duties may be assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
* ?No prior experience or training.
* ?High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
* ?One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
* ?Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
* ?Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
* ?Two to four years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
* ?Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
* ?Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
* ?Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* ?Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
* ?Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
* ?Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
* ?Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
* ?Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* ?Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
State Sales License
Valid Driver's License
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$22k-56k yearly est. 60d+ ago
Sales Development Representative
Dodge Construction Network
Representative job in Providence, RI
Dodge Construction Network is seeking a Sales Development Representative (SDR) to join our dynamic New Business Sales team. This entry-level role serves as a key stepping stone toward a career in sales within our organization. As the first point of contact for potential clients, the SDR plays a critical role in upholding our brand standards while identifying and qualifying new SaaS sales opportunities to support our Account Executives.
This is a full-time position and reports directly to the Manager, Sales Development.
**_Preferred Location_**
This is a remote, home-office role and candidates located in the continental US will be considered. For this position, there is a strong preference to hire in the Pacific and Mountain Time Zones.
**_Travel Requirements_**
Expected travel is 5% for this role.
**_Essential Functions_**
+ Drive lead opportunities and develop new business via inbound and outbound phone (50/50) and utilize mass communications tools such as email, social media, Salesloft, etc. to introduce Dodge products/services and drive demos
+ Generate top-of-funnel pipeline growth by executing high-volume outbound and inbound prospecting through calls, texts, and emails, with the goal of engaging and qualifying potential buyers for handoff to the sales team
+ Achieve daily, weekly, monthly activity, and sales lead quotas and update within Salesforce
+ Learn and apply solution-based selling by using a consultative prospecting approach
+ Improve performance results by continuous self-monitoring
+ Follow the standard operating procedures as set forth by management to achieve the highest % success factors
+ Attain all Key Performance Indicators (KPI's) in order to reach and demo the desired number of prospects per day, improve our lead to opportunity ratio, and our opportunity to win ratio
**_Education Requirement_**
Bachelor's degree or equivalent combination of education and relevant experience
**_Required Experience, Knowledge and Skills_**
+ Must demonstrate a strong passion for pursuing a career in Sales, with a high level of motivation and drive to succeed
+ Strong interpersonal skills and sales aptitude
+ Ability to handle a high volume of cold calling to build a resourceful pipeline
+ Adaptability for learning job responsibilities and processes
+ Exceptional written/verbal communication skills
+ Exemplary decision making, problem-solving, and organizational skills
+ Results-driven with the ability to adapt to a fast-changing work setting
**_Preferred Experience, Knowledge and Skills_**
+ Proficiency in a CRM as well as desktop software programs including Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)/Web with a tech savvy with an aptitude to learn new SaaS products
+ Some successful inside sales experience; having worked within large SaaS organizations is a huge plus
+ Knowledge of the construction industry
+ Bilingual (English/Spanish) a plus
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary Range: $45,000 + UNCAPPED COMMISSIONS!_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-24
$45k yearly 3d ago
Inside Sales Representative
Artech Information System 4.8
Representative job in Smithfield, RI
Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Job Description
Primary responsibility:
· Help HSP exceed sales & profit objectives by leading our sales strategy & effort in selected accounts and supporting all sales managers & key accounts as needed.
· Inside Sales is professional sales done from an office.
· Detailed Responsibilities & Department Interactions
Account Manager:
· Build business relationship with key customer managers and specifiers.
· Present and keep customer current with product & program offerings.
· Negotiate joint objectives, strategies, promotional schedule, & support programs.
· Coordinate follow up efforts with internal departments and document in salesforce.com
Field Support:
· With NSM & Channel Mgr., define support role for key accounts and field support.
· Manage field support requests such as cross references, bid pricing requests, product addition data, and sample request.
· Support field presence with trade shows preparation & attendance and customer & rep training.
· Manage special projects such as new product & price increase roll outs.
Customer Care & Credit
· Coordinate with customer care to ensure all customer requirements are defined, agreed to, and communicated thru the customer support team.
· Support customer care in documenting / validating / resolving customer discrepancies in pricing, credits, and returns.
· Coordinate proper documentation and compliance to customer contracts, both during on-boarding and annually.
· Ensure proper set up & on-boarding of all new accounts.
· Coordinate with credit on timeliness of credits & payment issues.
Member - Consumer & Commercial Steering Team:
· Participate in defining/implementing strategies (product, program, packaging) to penetrate the different consumer channels & customer.
· Communicate with & educate HSP associates to retail market trends and needs.
Knowledge/Experience Requirements:
· Looking for 5 years general business experience, preferably in a sales or customer facing role
· Strong phone, relationship building & management skills
· Solid knowledge of or ability to quickly learn the full HSP line with emphasis on eyewear, hearing, and first aid products.
· Solid organization, project & time management skills
· Strong communication skills - verbal, written, presentation, and listening
· Comfort working with unstructured data - putting structure to, analysing, summarizing, & presenting
· Proficient with Microsoft Office programs
· Able to quickly become proficient in salesforce.com & Business Objects
· Ability to travel - 10%
Qualifications
Looking for 5 years general business experience, preferably in a sales or customer facing role
Strong phone, relationship building & management skills
Solid knowledge of or ability to quickly learn the full HSP line with emphasis on eyewear, hearing, and first aid products.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-47k yearly est. 60d+ ago
Call center representative
Collabera 4.5
Representative job in Warwick, RI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Start/End Dates: 10/12/2015 - 4/11/2016
Work Location: West Warwick RI-MLSTD-USA-00759
Position: Administrative/Clerical - Call Center Rep
Job Description: The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours.
Training will be between 8am - 5pm - this will consist of 5 weeks of classroom training, with 2 weeks of on-phone nesting with job coaches after that.
This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound calls regarding claims and billing for a variety of insurance products.
Provide service and information to customers regarding MetLife products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions. This position may also support campaigns to increase revenue, generate sales and conserve existing assets. Responsibilities include: Provide service to customers who possess a policy through MetLife by responding to requests via telephone regarding insurance and other financial service products and benefit plans; Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc.; Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing; Efficiently access multiple electronic systems and LAN/PC to provide complete response; Work at all times to enhance and strengthen the relationship between the customer and MetLife; Support special campaigns as needed, or if solicited by the customer; Workers are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills. Skills required include: Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations; Excellent oral & written communication skills; Superior telephone etiquette; Excellent listening skills and ability to articulate ideas; Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of MetLife; Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers; Strong organizational skills; Strong ability to multi-task; Demonstrated ability to manage stress; Basic computer skills; Ability to “think out of the box” to generate innovative process improvements; Strong solid math and analytical skills; Ability to work various shifts within hours of operation. Flexibility is a must, as your shift can/will change to meet business needs and additional hours may be expected if a business need requires it. Previous Call Center experience preferred
Release Comments: The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours.
Training will be between 8am - 5pm - this will consist of 5 weeks of classroom training, with 2 weeks of on-phone nesting with job coaches after that.
This position will be in Metlfe Long-Term Care and Voluntary Benefits Position will handle inbound calls regarding claims and billing for a variety of insurance products.
Qualifications
- passing a drug test
- verify work history
-verify education
- passing a criminal background check
- reliable transpiration
Additional Information
If interested please contact me
Kristie Schneider
************ ext: 3318
$30k-37k yearly est. 5h ago
Call Center Representative ($60k+)
Hiregy
Representative job in Warwick, RI
#IND123
Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year-with uncapped potential for top performers. Start with $20.70/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs. Build a long-term career with advancement opportunities, professional development, and the backing of a brand known for stability, integrity, and success.
Inbound Sales Representative
Inbound Sales Consultant
Location: Warwick, RI 02886
This position is hybrid, (3) days onsite required weekly after training
Pay: $63,000 average yearly earnings (uncapped earnings)
Top performers earn $100,000+ yearly
Starting base pay is $20.70 per hour
Commission is monthly
Type: Direct hire
Schedule: Will be assigned a (40) hour work week after training, must be open to department hours
M-F or Tues-Sat, 7:00am - 9:00pm CST / 8:00am to 10:00pm EST
Training schedule: M-F, 9:30am - 6:00pm CST / 10:30am - 7:00pm EST for approx. 9 weeks
Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.
Job description
Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.
What does success look like?
You will be evaluated based on the following key performance indicators (KPIs):
Number of policies converted - Successfully binding new insurance policies.
Total premium converted - The dollar amount of premium generated from sales.
Unplanned shrink - Minimizing time away from taking calls to ensure productivity.
Cross-sell performance - Ability to identify and sell additional products to existing customers.
Ramp up period:
First month: 70% of goals
Three months: 90% of goals
Six months: Meeting or exceeding targets
Nice to have:
Bachelor's Degree
P&C License
Salesforce
Requirements:
Must have (1)+ years of sales experience in retail, hospitality, other industries
Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales.
Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
Must have professional verbal and written communication skills with strong sales acumen.
High school diploma or equivalent
Background check required
Education verification required