Representative jobs in Richmond, VA - 668 jobs

Are you passionate about providing exceptional service? Do you thrive in a fast-paced, environment? Do you love to solve problems? Look no further! We're seeking a Customer Service Representative to join our team. About us: We are a growing acoustical product manufacturer who is forward thinking, believes in continuous improvement that values integrity and innovation. Brief Summary: The CSR or Customer Service Representative serves as the first point of contact for customers who have questions or issues related to a company's products or services. ACTIVITES/TASKS Manage a high volume of incoming phone calls. Answers / manages phone calls, voice mails, emails, and other communications. Fields all customer inquiries and responds to / manages same. Directs customers to other staff when additional technical assistance is needed. Generate sales leads or upsell opportunities if possible Identify and assess customer needs to achieve satisfaction Build sustainable relationships with customer accounts through open and interactive communication Troubleshoot and investigate customer inquiries or complaints. Ensure excellent service standards and maintain high customer satisfaction. Participates in the daily management process every day. As for all team members, this role also tracks / plots data as assigned, and leads problem solving initiatives as assigned. Supports and fully participates in the company's continuous improvement processes. “Follows and Lives” the company's stated values. Flexibility to work extended hours and overtime as required to support inquiries Nationwide Uses customer complaints and review feedback to improve website design, service offerings, and customer satisfaction. Assists with responses and resolution of customer issues and complaints. Oversees corrections and improvements to product offerings to ensure accurate, competitive product positioning. Regularly evaluates competitors with respect to pricing, delivery, service, quality, etc. and works with required production, sourcing, and web developers to offer best value in the industry. Other duties and projects as may be assigned. PHYSICAL REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Extensive time spent sitting at a desk typing and speaking on phone Ability to work in a high stress, face paced environment Periodically subject to construction or warehouse environments PROFESSIONAL COMPETENCIES DESIRED AS degree in related field or relevant work experience in manufacturing / ERP environment. BS degree preferred but not required. APICS or similar certifications preferred. (Company supports earning or continuing relevant certifications) A minimum of 3 years' work experience in a customer service role required. High proficiency in Microsoft Office suite required. ERP data entry experience preferred. Self-motivated, high-energy level and a “willingness to go the extra mile”. Excellent writing and verbal communication skills. Strong follow-through skills to complete tasks “on time” and accurately. Knowledge of Bill of Materials and Production Routers. Excellent communication skills and a positive attitude Strong problem-solving abilities Patience and empathy Ability to multitask and prioritize effectively Quick learner who pays attention to detail SAFETY REQUIREMENTS Adheres to Acoustical Solutions Health & Safety manual Attends all company safety meetings. Ability to lift 25 pounds. Wears appropriate PPE when required. PERKS: Competitive salary and benefits package Opportunities for growth and advancement Fun supportive team culture

Objective: This position is responsible for generating new business and expanding existing client relationships through business development, cold calling, and strategic prospecting. The ideal candidate will have a strong understanding of commercial HVAC systems, a solid sales track record, and the ability to build long-term partnerships with building owners, property managers, facility directors, and decision-makers across various industries. Key Responsibilities: Business Development: Develop and maintain relationships with owners, facility managers, property managers, engineers, and general contractors. Generate leads through cold calling, networking, referrals, and industry events. Conduct client meetings, presentations, and site visits to assess client needs and promote services. Project Sales: Identify and sell retrofit, replacement, and HVAC projects by understanding client needs and offering tailored service solutions. Collaborate with operations, engineering, and estimating teams to develop proposals and deliver solutions tailored to client needs. Qualifications and Experience: 3+ years of B2B sales experience in the HVAC, mechanical, or building services industry required. Experience selling service contracts and/or HVAC retrofit projects strongly preferred. Strong knowledge of commercial HVAC systems, terminology, and industry trends. Excellent communication, negotiation, and relationship-building skills. Proven ability to meet or exceed sales goals. Self-starter with strong time management and organizational skills. Proficiency in Microsoft Office and Timberline - Service Management. Valid driver's license and ability to travel throughout Central Virginia. Comfortable working independently and as part of a team in a fast-paced, performance-driven environment. Join our team and help drive HVAC service and project growth through meaningful relationships and technical solutions that improve comfort, reliability, and efficiency for our clients. EEO Policy Statement Warwick Mechanical Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Warwick Mechanical Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Warwick Mechanical Group expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to Warwick Mechanical Group employees to perform their expected job duties is absolutely not tolerated.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 5226 Monticello Avenue Suite F-100, Williamsburg, Virginia 23188 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Showroom Sales Representative About Schumacher Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home”. Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what's come before, a drive to make our products with enormous care and attention for detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally. Our competitive advantage in the industry is people. We believe that our employees are our most valuable asset. F. Schumacher & Co is deeply anchored in our company core values which are as follows: Preserve The Entrepreneurial Spirit Take Ownership & Accountability Be Solutions-Oriented Demonstrate Courage Practice Adaptability Embrace Collaboration We empower our employees to live these values daily because we understand how it will positively impact the customer journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company. About the Role: The Showroom Sales Representative (SSR) plays a key role in delivering exceptional client service, generating revenue, and promoting brand awareness across Schumacher. This full-time role is based in Richmond and works in partnership with our Account Executive. The SSR will report directly to the Managing Director, Mid-Atlantic and work closely with outside Account Executive to develop new business, service accounts, and drive growth across the Mid-Atlantic market and surrounding territory. About the Position This Sales Representative will be responsible for growing Mid-Atlantic sales through engaging client interactions, strategic outreach, proactive account management, and event hosting alongside the Account Executive. Success in this role will be defined by meeting or exceeding monthly sales targets, relationship-building with the interior design community, consistent sales follow-through, and a strong command of product knowledge and brand storytelling. The ideal candidate is a self-starter with an entrepreneurial spirit-someone eager to build relationships, provide high-touch service, and close sales with confidence and professionalism. Outreach for Sales & Lead Development Collaborate with Account Executives to grow the client base across Mid-Atlantic. Conduct proactive outreach to generate new business and identify project opportunities. Build outreach strategies aligned with sales funnel needs to move leads toward conversion. Follow up daily on project shops, external quotes, and reserves. Place sample requests and scheme product groupings for client project needs. Log all outreach and follow-up activities consistently into the Contact Log. Maintain an active sales pipeline by tracking contacts, shops, reserves, and quotes. Refer Patterson Flynn leads to the appropriate sales contact while promoting cross-brand opportunities. Client Service & Sales Support Act as a polished brand ambassador for Schumacher. Provide personalized service to trade clients, offering support across textiles, wallcoverings, rugs, trim, and furniture. Assist clients with selections, sample orders, and order placement. Ensure timely follow-up to help convert sampling activity into closed orders. Support both residential and commercial clients with white-glove attention to detail. Territory Sales Strategy & Relationship Building Establish the Schumacher brand and build regional presence in Mid-Atlantic. Proactively engage new interior designers and maintain strong relationships with existing accounts. Use client outreach, sales data, and cross-selling to create and execute territory sales plans. Build customer loyalty through consistent communication, quality service, and thoughtful follow-up. Partner closely with clients to understand and meet their project needs. Maintain up-to-date account awareness by regularly introducing new product and initiatives through targeted outreach. Digital Engagement & Event Activation Help expand Schumacher's brand awareness through email marketing, digital tools, and social media engagement. Represent the brand at local design events, showroom functions, and regional trade gatherings. Host and support events that build visibility and community engagement with local designers. Cross-Functional Collaboration Share updates and insights with Account Executives and Patterson Flynn reps on sales activity and opportunities. Participate in team meetings, sales check-ins, and regional strategy sessions. Offer market feedback to leadership to support Mid-Atlantic growth planning. Administrative Responsibilities Enter and process client quotes, orders, and sample requests promptly and accurately. Maintain clean and current records in the Contact Log Collaborate with internal teams to troubleshoot issues and ensure client satisfaction. Review Reports and Dashboards to guide where action is needed in the Sales Funnel Our Schumacher North America Sales Team Culture Statements: Adaptable I am an adaptable person- I'm open to, and excited by change. I consider myself flexible-I adjust and pivot my approach as needed to achieve positive outcomes. I'm not stuck in my own way of doing things. I am open to feedback, learning, and correcting courses. Entrepreneurial I love innovation, change, and a healthy dose of positive chaos. I make and encourage speedy decisions and take calculated risks. I prioritize and encourage progress over perfection. I am externally aware, looking for new ideas from everywhere, and am not limited by “we don't do that here.” Collaborative I believe my team is the sum of its parts. Our team success is determined by how well everyone works together, shares ideas, and communicates with one another. I believe in taking customer interactions beyond transactional and strive to develop meaningful, collaborative relationships. I strongly believe in one team, one dream mentality; no job is too small or outside of scope. When someone needs help, I show up. I treat my teammates and clients with respect and empathy. Motivated I am motivated to meet or exceed my goals. I'm a go-getter who is driven to succeed and to help my teammates succeed. I'm hungry to learn and grow in my role. I take the initiative to turn ideas into action Accountable I take responsibility for my decisions and actions. I follow through on my commitments and responsibilities without being prompted to do so. Inspirational & Celebratory I strive to create a positive team culture in which employees are encouraged to do their best. I celebrate wins and my teammates' successes. I don't hesitate to share positive feedback. Resilient I am not deterred by challenges- I am motivated by them. I am a persistent person who strives to overcome obstacles. YOU HAVE/ARE: Knowledgeable and enthusiastic about the luxury interior design industry Exceptional organizational, time management, and follow-through skills Exceptional selling skills and the ability to manage client expectations High level of ownership, accountability, and initiative Proficiency in MS Windows and Office suite Great phone skills Strong verbal and written communication skills A goal-oriented, team player with a positive attitude Passionate about delivering an amazing experience for each client Ability to operate in a fast-paced environment, adapt to change, and wear many “hats” Ability to identify growth opportunities including high potential customers & new accounts Showroom Sales Representative Benefits Package Your well-being is our top priority. Our benefits and total compensation are designed for the whole person, caring for both you and your family. Wealth Benefits: Competitive Salary Corporate Annual Profit Sharing 401K Plan Health Benefits: Dental Coverage Medical Coverage Prescription Drug Plan Vision Coverage Health Savings Account (HSA) TELADOC Other Benefits: 15 Days Paid Time Off (PTO) 10 Company Holidays Bereavement Leave Life Insurance Flexible Spending Accounts (FSA) AFLAC Plans (Accident and Critical Illness Plans) Pet Insurance Short-Term Disability (STD) Long Term Disability (LTD) Parental Medical Leave Child Bonding Leave Employee Discount We are an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Representative, Customer TLS, reports directly to the Customer Operations Manager, TLS or Station Manager, TLS. a Customer Representative, TLS, you will work as part of a team to manage Truckload Services business within EFW Truckload, a division of Estes Forwarding Worldwide. You will be responsible for all aspects of operation with the EFW Truckload Services division which will focus primarily on customer service and shipment management. You will ensure proper execution of standard operating procedures, key performance indicators, and other account metrics on a daily basis. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Implement strategies to maintain and/or expand profitability and promote EFW transportation services, specifically for EFW Truckload Brokerage. Expedite the resolution of customer concerns and exceptions to ensure customer and account satisfaction. Interface with both internal and external customers to understand the customer's overall objectives and requirements. Responsible for developing, managing, and fostering relationships with customers and accounts to ensure retention and create organic growth. Share details with customers on additional offerings to provide value added service. Collaborate with the appropriate Enterprise parties to ensure the customer's transportations needs are taken care of. Responsible for a book of Truckload Brokerage business in an effort to support operational and financial objectives of the regional operating center. Provide information to support claims mediation between carrier, customer, and EFW Claims Department. Through a network of internal and external transportation suppliers, determine the most efficient, cost effective service provider for the requested EFW Truckload Brokerage service. Evaluate multiple options regarding transportation services. Promote world-class customer care. Meet and exceed predetermined account goals and objectives. Maintain good communication and positive relationships with employees to promote employee morale and retention. Support and promote company core values. On-call schedule required as requested. Regular attendance is required. Comply with company C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications. Must have a strong work ethic and good problem-solving skills. Must be able to interact well with others. Must desire to show leadership and team-building abilities. Must have good communication and organizational skills. Must be able to work independently, or in a team setting. Must be capable of working under tight time constraints in a high volume environment with multiple priorities. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a Bachelor's degree (or equivalent) and 3-5 years of experience in transportation, logistics, or other transportation business or activity with a clear understanding of multiple modes and services within the transportation/logistics industry. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking, stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service, we want to hear from you! Key Responsibilities: Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person, including travel options, destinations, and special requests. Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers. Issue Resolution: Address any customer concerns or complaints promptly, ensuring swift and satisfactory resolutions. Personalized Service: Offer customized travel recommendations based on customer preferences and needs. Documentation & Billing: Accurately process bookings, issue invoices, and handle payment transactions. Relationship Building: Foster long-term relationships with customers, enhancing customer retention and satisfaction. Stay Informed: Keep up-to-date with the latest travel trends, industry regulations, and product offerings to better serve customers. Qualifications: Previous experience in a customer service or travel-related role is preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work under pressure and handle customer issues efficiently. Knowledge of travel booking systems and industry regulations is a plus.

Country USA State Virginia City Richmond Descriptions & requirements About the role: Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************ What's in it for you: * $40,000 - $50,000 minimum compensation your first year, based on education * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Optional paid relocation with sign-on bonus to the Greater Cincinnati area with TQL's Fast Track Program * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 300 Arboretum Place, Richmond, Virginia 23236 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

This position receives calls and assists customers with request for services. This job documents all incoming call request promptly, following all SRC policies and guidelines. This job coordinates and dispatches appropriate Plant Operations, Food & Nutrition, Transportation or other Support Services personnel as needed. This job also prioritizes the appropriate level of service to be consistent with the immediate need.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of work experience in a healthcare setting Minimum of two (2) years experience using a personal computer and typing 45+ WPM (typing test may be required) Previous experience with a variety of software applications including word processing, spreadsheets, database, e-mail, etc. Experience PREFERRED: Previous experience preferably in a very active Call Center environment Previous experience in call/radio dispatching Previous experience using medical terminology Education/training REQUIRED: High school diploma or equivalent Education/training PREFERRED: Completion of some college course work Independent action(s) required: Answers incoming calls courtesy and respectfully, introducing self and welcome greeting. Updates and maintains information in departmental database. Handles and dispatches work orders within specified guidelines as outline by departmental policies and procedures. Uses independent judgment in responding to emergencies. Supervisory responsibilities (if applicable): N/A Additional position requirements: Incumbent must be flexible with work schedules according to department staffing of shift requirements and will be required to work some weekends and holidays as assigned. Must maintain a neat and tidy working environment and adheres to the dress code requirements in accordance with VCUHS and departmental policies and procedures. Age Specific groups served:All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change, Noisy environment EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Job DescriptionDescription: ABOUT US: Our focus is to provide our patients with the best healthcare experience through innovation, professionalism and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled and empathetic to our patient needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training. POSITION SUMMARY The Patient Communications Representative I for the Call Center will contribute to the fulfillment of all patient schedules. They play an important role in patient experience within the revenue cycle. They are a welcoming voice for all our patients and set the tone for patient care. KEY RESPONSIBILITIES: Always positive and friendly with patients, co-workers and anyone who calls in to Verifies patient information and confirms insurance information and referral status.?? Obtains and retains knowledge of insurance company participation and requirements including when an authorization is needed, or when a referral is needed. Registers patients correctly in the computer, providing consistency for patient listing and billing information- including name, DOB, address, phone number, email address, insurance Answers general questions for patients following established guidelines. Assists with answering and triaging incoming telephone calls and routing them according Answers and screens telephone calls appropriately and gives non-medical instructions to patients in preparation for their visit to the office. Serves as primary appointment scheduler for all physicians and other resources in clinic, using the provided scheduling guide. Answers questions regarding insurance billing and office financial policies Provides the highest level of customer service to all patients. Ensures confidentiality of medical records and patient information in accordance with HIPAA. Performs regular schedule optimization REQUIREMENTS: High school diploma or equivalent required.? Positive attitude and a love for helping others! Prior experience in a fast-paced medical office and in electronic health record preferred.? KNOWLEDGE, SKILLS, AND ABILITIES: Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication. Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership. Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances. Excellent Communication Skills - written & verbal. Focus on active listening to better understand the needs of co-workers and patients. Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. OWNERSHIP SKILLS: Help foster a positive workplace environment that encourages accountability, collaboration and transparency. Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses. Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner. Aligning job responsibilities and projects with the company's goal and mission. Pro-active measures in daily work that anticipates problems and develops solutions. Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays. Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback. Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities. Offer solutions to problems rather than presenting issues. Ask for constructive feedback regarding job performance. Share responsibility for actively maintaining "workload items" for clinical and support buckets. PHYSICAL REQUIREMENT: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Must be able to be stationary for prolonged periods of time COGNITIVE REQUIREMENT: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily BENEFITS & PERKS: Generous PTO allowance Holiday Pay Health, Dental & Vision Life Insurance Short-term disability Long-term disability 401k with discretionary match Uniform Allowance (clinic only) Professional Development SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law. Requirements:

The ideal candidate will be responsible for assiting customers in a busy call center environment and being able to determine the nature of the call and directing accordingly. Duties may include but not limited to: Processing the complaints Filing requests for customers and distribution centers Tracking shipments and orders Preparing reports Various administrative duties: distributing mail, filing, faxing, processing forms, auditing documents, and data input ***This position requires candidates with a great work ethic and a great attendance record.*** Qualifications 3+ years experience in the customer service field Previous administrative and/or call center experience is a major plus Additional Information Shift: Monday-Friday, any time between 7:00AM-7:30PM Pay Rate: $10.00

The ideal candidate will be responsible for assiting customers in a busy call center environment and being able to determine the nature of the call and directing accordingly. Duties may include but not limited to: Processing the complaints Filing requests for customers and distribution centers Tracking shipments and orders Preparing reports Various administrative duties: distributing mail, filing, faxing, processing forms, auditing documents, and data input ***This position requires candidates with a great work ethic and a great attendance record.*** Qualifications 3+ years experience in the customer service field Previous administrative and/or call center experience is a major plus Additional Information Shift: Monday-Friday, any time between 7:00AM-7:30PM Pay Rate: $10.00

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Partner / Sales Development Representative The Partner Development organization develops innovative sales and marketing strategies to generate new business opportunities for EAB and Seramount (an EAB business offering employee-centric talent solutions to help leading companies unlock what's possible with a truly engaged workforce). As a key team member, the Partner Development Representative (PDR) is responsible for initiating relationships with prospective partners and optimizing team interactions. PDRs identify executives who may benefit from EAB or Seramount products and services, leverage resources to connect with qualified leads, and schedule meetings for Partner Development Executives (PDEs) to meet and further advance those prospective relationships. PDRs can expect to acquire deep insight into the education industry and/or corporate workplace best practices, while refining their commercial outreach skills. Assignment to EAB or Seramount is primarily based on business need, and candidates should indicate whether they have an interest in the education sector and/or the corporate sector. This role is based in Washington, D.C. or Richmond, VA. Primary Responsibilities: * Schedule sales meetings for PDEs to meet with prospective partners, working towards weekly, monthly, and quarterly goals * Leverage all available resources - such as Salesforce, external sources (e.g. social media, news alerts, etc.), and predictive modeling tools - to strategically identify and contact qualified executives and organizations * Communicate with current and prospective partners via cold calling, email and social media * Create and execute strategic outreach plans to support new business acquisition goals * Follow up with inbound leads within designated time periods * Maintain and update prospect records in Salesforce; update Salesforce with relevant research and scheduling information * Participate in regular PDR training and coaching sessions to hone demand generation skills * Attend Partner Development organization team meetings and territory strategy sessions * Learn EAB and EAB Seramount product content and research * Complete additional product-specific responsibilities as needed (e.g. creating proposals and RFPs, booking contracts, etc.) Basic Qualifications: * Bachelor's Degree with excellent academic record * Strong oral and written communication skills * Goal-oriented nature * Proven experience managing multiple, competing priorities * Must possess at least three of the following: * Sales or fundraising experience * Customer service experience * Experience working in a team environment * Experience in an office setting * Leadership experience Ideal Qualifications: * Proven ability to meet or exceed a quantitative goal * Ability to effectively communicate and persuade by email and phone with executives * Demonstrates poise, maturity, and resilience with internal and external audiences * Experience with Salesforce * Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The compensation package for this role includes a starting salary (base) range of $42,000-$46,000 per year plus eligibility for variable compensation. The anticipated on-target earnings are $52,000 - $59,000 at or above target levels of performance against commercial goals in a full and typical fiscal year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: * Medical, dental, and vision insurance plans; dependents and domestic partners eligible * 20+ days of PTO annually, in addition to paid firm and floating holidays * Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) * 401(k) retirement savings plan with annual discretionary company matching contribution * Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans * Employee assistance program with counseling services and resources available to all employees and immediate family * Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation * Fertility treatment coverage and adoption or surrogacy assistance * Paid parental leave with phase back to work program for birthing and non-birthing parents * Access to milk shipping service to support nursing employees during business travel * Discounted pet health insurance coverage for dog and cat family members * Company-provided life, AD&D, and disability insurance * Financial wellness resources and membership in a robust employee discount program * Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

PURPOSE The SMC Sales Development Program is a sales development program designed to provide training on our extensive product line, proficiency of our corporate sales strategies, familiarity of our manufacturing methods, and competency of our internal support processes. This is an entry- level outside sales position at SMC, with ample opportunity for growth once at the branch. The SMC Sales Development Program training is both classroom-based and hands-on, accommodating the varied learning styles of trainees. Unlike other sales training programs, the SMC Sales Development Program provides training through work-experience; you will spend time with each of SMC's departments working and building relationships throughout your time at headquarters. These cross-departmental relationships and knowledge will make you invaluable to customers while in the field. The SMC Sales Development Program exists to prepare a person for a career in outside sales with SMC Corporation of America-we welcome interested individuals with all levels of experience and backgrounds to apply. The SMC Sales Development Program is a great opportunity for those looking to gain an understanding of automation in manufacturing, regardless of their prior education or work experience. We are looking for curious-minded individuals who are looking to join a company dedicated to sustainable automation. ESSENTIAL DUTIES The Sales trainee will receive training that ranges from sales skills development and corporate culture to SMC's applications, product line, and target industries served. They will learn about sales strategy, marketing and manufacturing production and order fulfillment. Specifically, the trainee will be required to participate in the following training activities: During the 12 weeks in training, participants develop selling skills, learn SMC target industries, the SMC product line and its applications, and beyond. Importantly, there is extensive training on our product line and its applications in the manufacturing environment. Actively participate in learning activities which demonstrate sales operations and supply chain functionality Complete written and practical training in supply chain policy and procedures Actively participate in learning the activities of a technical support role Complete basic pneumatics training and other technical training as directed by SMC sales management Review product catalogs & manuals to gain a basic understanding of SMC product Work with our internal support team to learn how to demonstrate "best in class" customer support Partner with experienced SMC sales professionals on customer & distributor visits Collaboration with cohort members to present a customer pitch to SMC leadership Complete short-term work assignments in all functional areas of the business (such as production, warehouse, customer service, etc.) Participate in simulated selling scenarios onsite with Sales Division leadership and SMC's successful sales team members Cross-departmental and internal collaboration between teams to build strong relationships at headquarters that will be key to success in the field Available Branches for assignment after graduating the Sales Academy: Atlanta, GA Austin, TX Birmingham, AL* Boston, MA Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Dallas, TX Denver, CO* El Paso, NM* Indianapolis, IN Kansas City, MO* Knoxville, TN* Los Angeles, CA Milwaukee, WI Minneapolis, MN Nashville, TN New Jersey (multiple locations) Phoenix, AZ Portland, OR Richmond, VA* Rochester, NY San Jose, CA St. Louis, MO Tampa, FL * Some of the listed branches are satellite branches and will be hiring trainees on a case by case basis PHYSICAL DEMANDS/WORK ENVIRONMENT Fast paced environment (includes both office and field work) Occasional travel in a team training environment may be required Physically capable of lifting SMC products and displays up to 50 lbs. Varying work hours MINIMUM REQUIREMENTS Two (2) year Technical degree or equivalent work experience, four (4) year degree preferred Excellent communication skills Proficient in the use of computers and ability to learn new programs and tools as required For Internal Use only: SalesAcad001, Sales001

Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Ashland, VA location. The primary function of the call center customer service advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities. **Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening. Schedule: 3pm - 11:30pm Duties and Responsibilities: Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues Coordinate the development of the program with all Kenworth Sales Company Branches. Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets. Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions. Work directly with and assist each Corporate Service Director and District Service Manager as needed. Communicate effectively with Fleets, PACCAR Breakdown, and tow companies. Keeps a log of the details of communication with customer/dealer throughout the repair process. Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer. Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes. Qualifications: Ability to read and comprehend English instructions and information. High school diploma or equivalent. Must have a working knowledge of all heavy truck repair methods. Must have a highly technical background with good troubleshooting skills. Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat. Must have the ability to identify and meet Customer needs and requirements. Must be a hard worker and a self-starter and a problem solver. Excellent organizational, communication, and time management skills. Exceptional phone and Customer service skills required. Appearance must meet company requirements. BENEFITS: Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development. Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion. History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service. Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans. Veterans are encouraged to apply! About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions. An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

PRIMARY FUNCTION: The Universal Branch Representative performs the duties of both a Teller and Member Service Representative (platform). This role is vital in the delivery of an exceptional member experience while supporting branch sales and service strategies. JOB DUTIES AND RESPONSIBILITIES: Teller Responsibilities: Establishes member relationships through quality service and cross selling VACU products/services to meet member needs Handles each transaction proficiently and accurately, exercising good judgment and seeking approval for any transaction exceeding assigned levels of authority Performs paying and receiving functions with accurate balancing and reporting, including but not limited to deposits, check cashing, loan payments, miscellaneous sales, cash advances, etc. Disburses cash accurately and maintains a cash drawer, balancing it daily Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies. Maintains adequate cash and/or cash limits as required by VACU policy Evaluates needs of existing and prospective members and makes daily referrals to Member Service Representatives Member Service Responsibilities: Responsible for opening Memberships Responsible for opening all types of deposit accounts Able to provide assistance and maintenance on all deposit and loan accounts Referral based lending knowledge Assesses each member's financial needs to identify, cross-sell opportunities and expand relationships Make appropriate referrals to deepen member relationships Demonstrates the ability to make appropriate decisions in the best interest of VACU and the membership Engage members and prospective members in a professional and courteous manner in person and over the phone Demonstrates flexibility around the daily needs of the members and the branch Possesses leadership skills to properly self-manage and guide co-workers consistently Possesses lobby leadership skills in order to maximize exceptional member experience Demonstrates appropriate knowledge of all VACU policies and procedures related to the platform and teller line, including Security and Information Security Answers member inquiries and cross-sells products and services of the credit union when appropriate. Responsible for handling member transactions quickly and efficiently in a courteous manner within established policies and procedures and to identify and assist in member needs in a proficient and professional manner Meets member needs by maintaining appropriate knowledge of all VACU products and services Answers the phone and responds to member phone inquiries professionally and accurately Building and retaining member relationships by performing follow - up and courtesy calls to members. Meets expectations in all areas of teller and MSR performance documentation including service quality, operations, and sales Provides quality service by following all member service expectations Handles troubleshooting and special assignments in support of supervisor. Responsible for ensuring that business goals and individual member service and sales goals are consistently met. Responsible for delivering high quality service and needs based sales to members Required notary certification. Must stay informed of all notary rules and regulations. Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies. Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security. Report all Risk Management Policy violations in accordance with policy. Must develop and maintain a working knowledge of all applicable federal and state regulations including corporate policies and procedures. Stay up to date on all required loan documents, systems, credit reports and related lending documents. Other duties may be required and assigned by the supervisor JOB QUALIFICATIONS: Knowledge: Thorough understanding of products and services offered by financial institutions preferred Skills: Satisfactory computer skills required. Abilities: Positive and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills. Sound judgment. Ability to handle difficult situations. Ability to handle multiple tasks. Professional appearance and manner. Minimum Education and Experience: Minimum of high school diploma or equivalent. Some college education or business courses preferred. Customer/member service experience, preferably at a financial institution Cash handling/business experience at a financial institution Knowledge of TCD transaction and settlement procedures PHYSICAL REQUIREMENTS: This job requires the ability to sit and stand for long periods of time. This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.

This position is often the first point of contact with Atlantic Vision Partners and plays an essential role creating a welcoming and creating a quality patient experience. Call Center Associates play an essential role in accommodating patient, provider, and staff needs by scheduling appointments timely and efficiently. ESSENTIAL FUNCTIONS: 1. Acute focus to manage and maintain the scheduling templates. 2. Forecasting potential schedule conflicts and proactively communicating with the Practice Manager to minimize inefficiency and/or a poor patient experience. 3. Answers and manages large amounts of incoming patient and provider calls professionally and effectively. 4. Documents call details clearly and concisely in alignment with AVP standards 5. Enters patient data into registration and medical records systems. 6. Obtains necessary information from patients, physicians, and/or staff to identify prerequisites and time requirements for scheduling specific appointments. 7. Schedules patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients 8. Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. 9. Modifies the schedule to accommodate emergency situations. 10. Provides patients with pre-service instructions and confirms appointment details 11. Investigate and direct patient inquiries to appropriate medical staff members and follow up to ensure satisfactory resolution 12. Collect and report data on topics such as patient encounters and inter-organizational problems, making recommendations for change when appropriate 13. Makes initial contact with cold call referrals 14. Conducts annual exam reminder calls 15. Exercises utmost diplomacy and tact to provide excellent customer service for patients 16. Initiate and maintain strong communication between Clinic Lead and Practice Manager, ensuring tactful solutions are created and implemented that benefit the overall clinic flow and patient experience. 17. Practices confidentiality and privacy protocols in all activities in compliance with AVP policies and HIPAA requirements. 18. Completes other functions as requested by management SKILLS AND ABILITIES: 1. Strong communication and out-going, positive interpersonal skills. 2. Problem-solving and analytical skills. 3. Attention to detail. 4. Ability to retain information and work with minimal supervision, after training 5. Empathetic personality with attention to patient's needs. 6. Strong organizational skills with attention to detail; ability to prioritize tasks. 7. Ability to work as a team member and uphold organizational standards and values. 8. Demonstrated computer literacy. REQUIRED COMPETENCIES 1. Excellent judgment, dependability, and conscientiousness. 2. Demonstrated high ethical standards and integrity. 3. Demonstrated accuracy and thoroughness; monitors own work to ensure quality. 4. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy 5. Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed. 6. Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect. EDUCATION AND EXPERIENCE Minimum of high school education or GED. One year office experience, medical or ophthalmology preferred. Medical terminology helpful. Certificate(s) in medical office administration or similar is bonus. Ability to become quickly proficient on various computer and electronic health record systems. Job Details & Benefits • Seeking full-time applicants • Full-Time employees are eligible for: • Medical, Dental, and 401(k) through the company • Generous PTO plans and paid holidays

Join the 1 st Franklin team as a Loan Sales Representative. Who We Are: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include: Competitive pay Bonus potential Medical, dental, vision 401(k) and 401(k) matching Paid time off Paid holidays Paid volunteer time Salary: Starting at $17.00 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Recommends product and services to support individual, branch sales goals, and customer expectations Markets branch products and services to customers and potential customers Conducts assigned collection calls of customer accounts to arrange payment Seeks opportunities to originate new loans with new and existing customers Develop knowledge of credit underwriting methods and sales tools Ensures customer information is correct and documents interactions Consistently meets or exceeds branch and individual goals Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and privileged information is maintained Adheres to all 1FFC policies and procedures dialogues Complies with all State and Federal regulations Participates in personal development Exhibits knowledge of all 1FFC products Seeks additional opportunities and responsibilities Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances) Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products #IND002 Desirable: Possess a valid driver's license and the ability to operate an automobile

OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry. We are seeking a motivated Inside Sales Representative to serve as a key customer contact and resource for our clients in the greater Richmond, VA area. This role requires a positive and outgoing attitude, attention to detail, the ability to be a team player and to provide excellent customer service, act as the subject matter expert for our product lines and services as well as ensure customer satisfaction through quality work and timely order fulfillment. Responsibilities will include but may not be limited to the following: Duties and Responsibilities Building key relationships to provide outstanding customer service. Receiving, placing, and filling customer orders. Providing and recommending solutions to the customer. Placing and receiving purchase orders. Quoting and invoice processing. Data entry and other miscellaneous office management tasks as needed. Required Skills and Abilities Proven success in a sales and customer focused environment. Excellent listening and communication skills. Intermediate proficiency in Microsoft Office Suite. Strong work ethic and a “can-do” attitude. Ability to work in both a team environment and independently. Education and Experience 1-2+ years of sales experience required. Construction supply and equipment industry knowledge preferred. Experience with RentalMan (Wynne Software) a plus. Knowledge of Coupa (P2P software) preferred. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Full-time Description ABOUT US: Our focus is to provide our patients with the best healthcare experience through innovation, professionalism and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled and empathetic to our patient needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training. POSITION SUMMARY The Patient Communications Representative I for the Call Center will contribute to the fulfillment of all patient schedules. They play an important role in patient experience within the revenue cycle. They are a welcoming voice for all our patients and set the tone for patient care. KEY RESPONSIBILITIES: Always positive and friendly with patients, co-workers and anyone who calls in to Verifies patient information and confirms insurance information and referral status.?? Obtains and retains knowledge of insurance company participation and requirements including when an authorization is needed, or when a referral is needed. Registers patients correctly in the computer, providing consistency for patient listing and billing information- including name, DOB, address, phone number, email address, insurance Answers general questions for patients following established guidelines. Assists with answering and triaging incoming telephone calls and routing them according Answers and screens telephone calls appropriately and gives non-medical instructions to patients in preparation for their visit to the office. Serves as primary appointment scheduler for all physicians and other resources in clinic, using the provided scheduling guide. Answers questions regarding insurance billing and office financial policies Provides the highest level of customer service to all patients. Ensures confidentiality of medical records and patient information in accordance with HIPAA. Performs regular schedule optimization REQUIREMENTS: High school diploma or equivalent required.? Positive attitude and a love for helping others! Prior experience in a fast-paced medical office and in electronic health record preferred.? KNOWLEDGE, SKILLS, AND ABILITIES: Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication. Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership. Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances. Excellent Communication Skills - written & verbal. Focus on active listening to better understand the needs of co-workers and patients. Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. OWNERSHIP SKILLS: Help foster a positive workplace environment that encourages accountability, collaboration and transparency. Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses. Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner. Aligning job responsibilities and projects with the company's goal and mission. Pro-active measures in daily work that anticipates problems and develops solutions. Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays. Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback. Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities. Offer solutions to problems rather than presenting issues. Ask for constructive feedback regarding job performance. Share responsibility for actively maintaining "workload items" for clinical and support buckets. PHYSICAL REQUIREMENT: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Must be able to be stationary for prolonged periods of time COGNITIVE REQUIREMENT: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily BENEFITS & PERKS: Generous PTO allowance Holiday Pay Health, Dental & Vision Life Insurance Short-term disability Long-term disability 401k with discretionary match Uniform Allowance (clinic only) Professional Development SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.