Representative jobs in Rockville, MD - 2,568 jobs

Under the direction of the Vice President, Regional Director, or Regional Manager, the Field Services Representative handles accounts like those assigned to a Property Manager with specific limitations concerning interim, move-in, and move-out surveys; communicates with the owner(s) both orally and in writing and acts as a liaison between the Property Manager and the owner(s). Maintains communication with the Property Manager and Customer Experience department concerning on-site conditions and issues related to the management of the property and lease. Job Duties and Responsibilities (Essential Job Functions) Performs interim surveys, move-in surveys, move-out surveys, and repair verifications. - 30% Handles office duties as assigned including but not limited to correspondence, answering phones, delivering keys, installing, and removing lockboxes, dropping mail at post office or FedEx center for delivery and aiding customers and clients. - 10% Ensures onsite work orders are entered into the maintenance system of AppFolio for action by Customer Experience in cases of emergency, health/ habitability concerns, or dangerous issues found during surveys. - 10% Assures that the move-in-condition report has been completed prior to the new lease start date and the tenant taking possession of the property. - 15% Communicates with the owner(s) regarding survey results by posting reports in AppFolio and sharing them with the owner(s) via the online portal. Documents tenant damage and/ or issues found during the survey and confers with the Property Manager for initiating next steps in tenant notification and resolution including immediate repair/correction of the possible lease violation(s) by the tenant(s). Additionally, verifying and documenting the completion of corrective actions by the tenant(s). - 10% Becomes thoroughly familiar with the HomeServices Property Management Workflows and Processes. - 5% Keeps Vice President, Regional Director, or Regional Manager and Property Manager informed of facts concerning properties. - 20% Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers, and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all Qualifications Education: High School Diploma or equivalent combination of training and experience Experience: 3-5 years of property management experience Knowledge and Skills: Customer service experience. Effective verbal and written communications skills. Knowledge of property maintenance and improvements. Must be able to work independently and maintain a flexible schedule. Daily travel in a personal vehicle within the region is required. A real estate license is not required. We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer

Job Duties and Responsibilities (Essential Job Functions) Build and maintain relationships with prospects, existing customers, Real Estate brokerages, Realtors and lenders. Increase market share within the assigned region. Demonstrate knowledge of Company, as well as competitors' products and services. Develop leads and sales opportunities and follow through with defined sales plan. Report business development and sales activity. Represent RGS Title in the market and at industry events. Promote open communication maintain mutually beneficial, productive internal relationships. Conduct real estate closings. Offer real estate educational seminars for brokers and realtors. Adhere to company policies and procedures and perform other duties as requested or assigned. Performance Expectations: Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers, and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications: Education: Bachelor's Degree or equivalent work experience required. Experience: 3-5 years sales experience, real estate background preferred. Knowledge and Skills: Self-starter with good follow-through skills Social Media Savvy; proficient with establishing and maintaining a marketing database platform Proficiency with Microsoft Office programs such as Word, Excel, and Outlook Possess working knowledge of RESPA and other federal, state and industry compliance requirements Strong customer service, communication, organization and analytical skills with attention to detail. Other (licenses, certifications, schedule flexibility/OT, travel, etc.): Notary Public Certification Preferred Possess and maintain valid driver's license and vehicle insurance. Reliable vehicle and ability to travel on a daily basis through assigned territory on a scheduled or unscheduled basis. Title Insurance License with ability to obtain appointment with company underwriter, if does not hold license must obtain title insurance license within allotted number of days of hire We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer

**Who we want:** **Challengers** **.** People who seek out the hard projects and work to find just the right solutions. **Teammates** **.** Partners who listen to ideas, share thoughts and work together to move the business forward. **Charismatic networkers.** Relationship-savvy people who intentionally make connections with both internal partners and external contacts. **Strategic closers.** Salespeople who close profitable business and consistently exceed their performance objectives. **Customer-oriented achievers.** Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. **Game changers.** Persistent salespeople who will stop at nothing to live out Stryker's mission to make healthcare better. **What you will do:** As a Surgical Technologies Associate Sales Representative, you will assist in strategically promoting and selling Stryker ST products to meet our customers' needs. You confidently conduct product evaluations in OR and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your wins with your Sales Representatives and push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As an Associate Representative, you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better. **What you need:** + Bachelor's Degree from an Accredited university + 1-2 years in medical sales or b2b is preferred **Travel requirement:** + Approximately 20% travel. Must have a valid driver's license and be able to drive an automobile. **Physical requirements:** + Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects + Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention **Mental requirements:** + Exercise discretion and independence when applying professional expertise + Must be able to manage time, projects, stress and conflict + Must possess strong interpersonal skills, including written and oral communication + Must be able to bring tasks through to completion with minimal supervision + Must have the ability to prioritize work and keep detailed and confidential records + Must be able to communicate / present to large groups of people + Must possess unwavering ethics & integrity in a competitive and demanding work environment **Stryker will provide:** + In-house product training program + Field sales training Learn more about the Surgical Technologies products: ******************************************************** \#LIInstruments Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Job Description: Route Service Representative Trainer Job Type: Full-time Reports To: Route Sales Supervisor The Route Service Representative Trainer serves as a hands-on leader responsible for training and mentoring new and existing Route Service Representatives (RSRs) within our Baltimore facility. This role ensures that all RSRs meet Lord Baltimore Uniform's standards for safety, customer service, and operational efficiency. Responsibilities include onboarding, ride-alongs, performance evaluations, and route support. The Trainer promotes a culture of excellence and continuous improvement while reinforcing our "people first" values. This position includes a 90-day probationary period, during which performance, leadership, and training effectiveness will be evaluated. Upon successful completion, the role transitions to permanent status. Key Responsibilities: Deliver hands-on training and onboarding for new Route Service Representatives Reinforce safety protocols, DOT compliance, and proper vehicle operation Teach best practices for customer service, delivery accuracy, and route efficiency Conduct ride-alongs, route audits, and performance evaluations Maintain training documentation and progress reports Collaborate with Route Sales Supervisor to identify training needs and improve processes Serve as a backup Swing Driver to support route coverage Promote Lord Baltimore Uniform's "people first" culture in all interactions Ensure compliance with company policies and service standards Supervisory Responsibilities: Provide mentorship and coaching to new and junior Route Service Representatives Support performance reviews and development planning Assist with scheduling and workflow coordination during training periods Partner with Route Sales Supervisor on team development and continuous improvement Work Schedule: Must be available for flexible hours, including evenings and weekends Occasional coverage of multiple routes or shifts as needed Flexibility required for training schedules and route support Tools & Technical Proficiency: Familiarity with ZenduONE Fleet GPS-based delivery software and mobile delivery systems Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook) Strong understanding of DOT regulations and vehicle safety standards Performance Metrics: Successful onboarding and retention of new RSRs Route efficiency and customer satisfaction scores Safety compliance and incident reduction Accuracy of training documentation and evaluations Effective mentoring and team performance Qualifications: Required: Minimum 3 years of experience as a Route Service Representative or commercial driver Valid driver's license with clean driving record Valid DOT card or ability to obtain one Strong leadership, communication, and organizational skills High school diploma or equivalent Ability to lift and move heavy objects (up to 50 lbs.) Comfortable working flexible hours and in varying weather conditions Strong interpersonal skills and emotional intelligence Preferred: Experience with route optimization software or GPS-based delivery tools Familiarity with OSHA and DOT compliance training Ability to resolve conflict and coach underperforming team members Prior experience in training or mentoring roles Exposure to customer service and logistics best practices Physical Requirements: Able to stand, walk, bend, lift (up to 50 lbs.), and drive for extended periods Push/pull carts weighing 50 to 400 lbs. using a dolly Work in warm, humid, and noisy environments typical of industrial laundry operations Perform physical demonstrations during training sessions Comfortable working outdoors and in all weather conditions, including heat, cold, rain, and snow Benefits: 401(k) Profit Sharing Program Medical, Dental, and Vision Insurance Paid Vacation and Holidays Career Advancement Opportunities Local company with a people first mentality About Lord Baltimore Uniform At Lord Baltimore Uniform we realize that your business isn't just your business... It's your life. That's why we've dedicated ourselves to helping growing businesses by providing the highest quality linens, uniforms and apparel to help your company look and perform at its best. As an independent uniform laundry, we believe in investing in our local economy. And that investment doesn't end with our best-in-class service agreements. Every day, we reinvest in the community because we believe in the power of relationships and people. When you work with us, you'll get much more than world-class uniform & linen services at locally competitive pricing. You'll get the confidence of working with a business partner backed by a national network of best-in-class resources and the peace of mind of knowing you're doing business with a neighbor you can trust. Salary Description $55,000 to $57,200 per year

Personal Lines Client Service Representative A well-established insurance agency in Baltimore is seeking a proactive and detail-driven professional to join their personal lines team. This position is ideal for someone with a foundation in property and casualty insurance and a passion for providing excellent support to both internal teams and policyholders. You'll work closely with internal account managers, insurance carriers, and individual clients to ensure timely and accurate service for policies related to home, auto, and personal liability protection. Key Responsibilities Deliver responsive and high-quality service to clients via phone and email Assist with the intake, processing, and follow-up for policy updates, changes, and new account setup Maintain and update service records, documentation, and internal systems accurately Support service team in reviewing incoming policy data and troubleshooting issues Prepare routine correspondence, coverage summaries, and support documents Respond to carrier and client information requests in a timely, professional manner Help with premium comparisons, policy placement options, and remarketing efforts when needed Qualifications 2+ years of insurance experience required (personal lines) Active P&C license preferred but not required with the right experience Strong written and verbal communication skills Tech-savvy, detail-oriented, and organized Team-first mentality with a proactive and collaborative attitude Compensation & Benefits Competitive base pay range of $50,000 to $70,000 Full benefits package including health, dental, vision insurance and retirement contributions

AVAILABLE UPON CONTRACT AWARD Primary Location: Ft Bragg, NC Clearance Requirement: Active Top-Secret Clearance with SCI Eligibility BTS Software Solutions is seeking Foreign Disclosure Representatives to prepare and process foreign disclosure requests and propose recommendations to the Government per U.S. disclosure and release policies and guidance. The FDR reviews various products for release, ensuring All-Sources have been identified and appropriate security classification markings are applied and verifies sources against product content. The FDR maintains record archives of disclosure requests and adjudications and responds to requests for data; proposes disclosures or releases of information after technical and substantive reviews of information; advises on foreign disclosure policy and procedures in accordance with the Foreign Disclosure program; and tracks and maintains records for decisions concerning disclosure. The FDR possesses in-depth knowledge and experience in IC and DoD policies and procedures for determining the releasability of classified information. These positions support the J2 both CONUS at Ft Liberty, NC and OCONUS/TDY at a fixed location, on a 6-month rotational basis. Required Qualifications: Minimum of eight (8) years intelligence analyst or intelligence operations experience is highly desirable. Minimum of two (2) years working as a Foreign Disclosure Representative experience is highly desirable. Provide foreign disclosure recommendations after analyzing release requests for Classified Military Information (CMI) and Controlled Unclassified Information to support US Government information/intelligence sharing requirements. Manage actions related to facilitate foreign visit requests, provide, and assist in foreign disclosure training, provide foreign disclosure/technology security review of technology, TTPs and operational/intelligence products across CAT 1-8 areas IA W NDP-1. Conduct FDR duties IAW National Disclosure Policy One (NDP-1), CJCSI 2110.0 IE, DoDD 5230.11, ITAR, and USSOCOM policies. Collaborate with Government individuals responsible for foreign disclosure, technology transfer, and export control. Operate designated foreign disclosure database/management systems (i.e., Foreign Disclosure Management System, iDisclose, etc.) to log and provide foreign disclosure review and recommendations from varied sources, as directed by the Government. Provide recommendations on use of DoD National Sharing Policies in support of the SOF enterprise to ensure maximum sharing with key partner nations. Provide recommendations to Chief and/or Deputy Chief regarding foreign disclosure policies of controlled unclassified and classified information IAW applicable directives and policies per ICPG 403.1. Prepare responses to Freedom of Information Act (FOIA) requests. Company Overview: BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives. We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich peoples lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks. BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

At HardHat Workforce Solutions we specialize in providing top-tier construction staffing solutions that help contractors complete projects on time and on budget. With a strong reputation for over 20 years, we are continuing to grow and looking for motivated individuals ready to make an impact. Position Overview: We are seeking a results-driven Outside Sales Representative to join our expanding team. This is a ground-floor opportunity for someone hungry to build a book of business in an untapped market with unlimited commission potential. If you have a passion for sales, thrive on building long-term relationships, and understand the construction industry, or are eager to learn, we want to hear from you. What You'll Do: Identify and engage with general contractors, subcontractors, and project managers Develop new business through cold calling, networking, and in-person meetings Manage and grow client accounts, ensuring ongoing satisfaction and repeat business Partner with internal recruiters to match client needs with the right candidates Maintain accurate records in CRM and report sales metrics to leadership What We're Looking For: Construction or Proven B2B sales experience (construction or staffing industry a major plus) Strong communication and negotiation skills Ability to manage time effectively and work independently Comfortable working in the field and visiting job sites Self-starter mentality with a drive to win What We Offer: Competitive Base Salary (based on experience) Uncapped Commissions - No ceiling on your earning potential Car allowance + mileage reimbursement Health, dental, and vision benefits Paid time off and holidays Ongoing training and career development A supportive, fast-paced team culture where your voice is heard Why Join Us? This is not just another sales job, it's a chance to own your territory and build a six-figure career in one of the most resilient industries in the country. We're a company where performance is recognized, and opportunity is earned.

Are you looking for a company with unlimited compensation opportunity, weekly pay, and advancement to management roles? Leaf Home Water Solutions, a division of Leaf Home is looking to grow our team of Outside Sales Representatives TODAY! Why Work with Leaf Home Water Solutions? Working with Leaf Home Water Solutions is more than just another job - it is an opportunity to earn a sizable and consistent income, the freedom to grow your career on your terms, and a chance to put down roots in your community. We will supply you with pre-qualified leads and the necessary tools for success so you can set out and start earning!! While you're helping homeowners by providing clean, healthy and sustainable water for their families and increasing the performance of their plumbing and water-oriented appliances, you'll be backed by the support of Leaf Home and LeafFilter, the largest gutter protection company in North America. Demonstrate a product that sells itself with pre-set appointments that are provided to you! Our highly successful, multi-channel lead generation platform provides high-converting, and quality pre-set sales appointments. As a 3508 Direct Sales Representative, you can generate your own sales appointments. Best of all most sales close in an hour or less. What's in it for me? Prequalified scheduled leads - We provide all the quality leads you to want; you close the sale Short sales cycle - Appointments take one hour including paperwork with the install as soon as the same day Superior product - Our products are factory direct...there is no comparison! Financial Freedom - Earn an average of $75-100k+ in the first year...Our top rep earned $250k in 2022!! Weekly Pay - We pay weekly through direct deposit, so no more waiting weeks or months to be paid Advancement - Endless opportunity for growth and advancement (95% of our Sales Operations Managers start as Sales Reps) Essential Duties and Responsibilities: Meet with prospective customers using established sales methodology to educate, consult, inform, and sell! Responsible for using established sales methodology to sell customers the proper product that fits their needs Develop a rapport and conversation with the customer to facilitate one visit close Leverage industry-leading product samples, support, and technology to assist you in closing the sale Commitment to an outstanding customer service experience from beginning to end Minimum Skills and Competencies: Excellent communication and organizational skills Energetic and engaging interpersonal skills with the drive to succeed Ability to overcome objections in the sales process Travel within the assigned territory based on provided and self-generated leads Ability to operate successfully as an independent 3508 direct sales representative Are we your company? Life is full of uncertainties, but whether you provide clean, safe, and sustainable drinking water to your family shouldn't be one of them. Leaf Home Water Solutions installs solutions that provide the best water for families and their homes. As such, we strive to assemble a team of caring and compassionate individuals that share our mission of empowering homeowners. From our corporate team to our local teams, we have crafted a team of the very finest... and we hope you'll be joining that team!

Davies Claims North America seeks an experienced Claims Representative to manage claims related to MTA operations, including minor property damage and complex bodily injury. Reporting to the MTA Claims Supervisor, this role involves investigation, litigation management, and reserve evaluation for claims exceeding $25,000. Key Responsibilities: Handle a caseload of 150+ files, some with multiple claimants Investigate claims, manage litigation, and maintain detailed documentation Evaluate reserves and issue timely reports Uphold company values: Dynamic, Innovative, Connected, Collaborative Perform additional duties as assigned Requirements: High school diploma or equivalent Minimum 3 years of experience in auto property damage, bodily injury, and general liability claims Proficiency in Microsoft Office Familiarity with Medicare reporting requirements (Section 111) Benefits: Medical, dental, and vision coverage 401(k) with employer match Paid holidays and time off Life, short-term, and long-term disability insurance

General Job Information $20.00 PER HOUR This position is located in the District of Columbia Board of Elections (BOE), Office of the Executive Director, Election Worker Recruitment and Training Division, whose mission is to enfranchise eligible residents, conduct elections, and assure the integrity of the electoral process as mandated by both federal and local laws. The BOE is expanding its mission to increase civic participation and provide citizens of the District of Columbia with vital information and data for the purpose of enhancing the voter experience. The incumbent works closely with the Program Manager and the Election Training Coordinator. During each election cycle, the BOE must recruit, train, and place approximately 2,500 election workers in 75 Voter Centers located throughout Washington, D.C. Given the unique importance of the position of the Election Workers during the electoral process and the sensitivity of this highly visible position, BOE seeks individuals with call center/customer service experience to serve as a part of the election administration team. .DUTIES AND RESPONSIBILITIES The incumbent will contact potential election workers to schedule them for training, enter the critical election worker information into a secure database, confirming training dates, assign each election worker to a specific Voter Center location, monitor email and voicemail daily, respond to all messages either verbally or through email correspondence, log all communications in the Call Center record, assist with collecting and organizing post-election documents from all Vote Centers, maintain a well-organized filing system, and immediately following the election, collect all necessary information for the submission of election workers' payroll. Education AND Experience Incumbent should have call center and data entry experience. Three (3) years of service is experience preferred. Candidates should be comfortable working in high-performance, quota-based environments. Successful candidates must enjoy interacting with the public and have patience for resolving conflicts. Candidates also must be comfortable interacting with highly diverse populations. Licensure/Certification None Work Environment Work is primarily sedentary and performed in the normal office setting, and makes no unusual physical demands. Some standing, walking, handling, and carrying of light to moderately heavy objects (such as boxes of records, etc.) is required. No special physical demands are required to perform the work. Attendance at mandatory training sessions is required for all employees. OTHER SIGNIFICANT FACTS First Screening: Wednesday, January 28, 2026 Collective Bargaining: This position is NOT under a collective bargaining agreement Tour of Duty: Monday - Friday: 8:15 A.M. - 4:45 P.M. (30 - 40 Hours Per Week) (Some evenings, weekends, and holidays are required) The incumbent will be required to work an extended shift on Election Day. Incumbent MUST Be Punctual, Reliable, And Flexible. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

DescriptionJob Title: Call Center Representative Company: Tulip Soft Comms Welcome to Tulip Soft Comms, where innovation meets connectivity. As a leading communications company, we specialize in delivering cutting-edge solutions to connect individuals, businesses, and communities seamlessly. Job Description: We are seeking a motivated and compassionate Call Center Representative to join our dynamic team. In this role, you will be the first line of support for our customers, ensuring their inquiries are handled promptly and professionally. As a Call Center Representative, you will engage in meaningful interactions with our customers, assisting them with their questions, concerns, and product support. Salary Range: $750 - $1050 weekly Key Responsibilities Handle incoming calls and respond to customer inquiries promptly and professionally. Resolve customer issues by identifying problems and providing effective solutions. Maintain updated knowledge of company products and services to assist customers accurately. Document customer interactions in the database to ensure follow-up and resolution of concerns. Meet daily metrics for call handling, including quality and efficiency targets. Provide exceptional customer service, cultivating positive relationships with clients. Skills, Knowledge and Expertise High school diploma or equivalent; additional education or certifications are a plus. Excellent verbal and written communication skills. Strong problem-solving skills with the ability to think critically and act independently. Familiarity with customer relationship management (CRM) software and tools is a plus. Ability to handle a high volume of calls and work in a fast-paced environment. Benefits Benefits: Competitive salary Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Opportunities for professional development and advancement

A well-established organization is seeking a Contact Center Representative to join its high-performing member services team. In this role, you'll be the first point of contact for participants, spouses, attorneys, and representatives-delivering clear, empathetic, and accurate support via phone, email, and written correspondence.This is a high-volume inbound call environment, ideal for individuals who thrive on helping others, communicating clearly, and maintaining attention to detail in a fast-paced setting. Key ResponsibilitiesAnswer inbound calls promptly and professionally, delivering accurate information and excellent customer service.Document call activity and inquiries using internal systems.Provide information from internal knowledge bases and tools to address participant questions.Navigate organizational websites to support callers in real-time.Monitor call queues and ensure timely responses.Receive and respond to emails from participants and representatives.Route calls and inquiries to appropriate teams when necessary.Print and mail requested documents, such as statements and tax forms.Perform special projects and administrative tasks as needed. Qualifications1+ year of call center or high-volume phone experience required.Strong customer service skills with a clear, professional, and friendly phone voice.Excellent attention to detail and documentation accuracy.Ability to manage multiple tasks while maintaining a positive, service-oriented attitude.Strong communication skills, both verbal and written.Bilingual abilities are a plus, but not required.Proficiency with basic office equipment and computer systems. Why JoinWork with a collaborative and supportive team that values service excellence.Gain experience in a structured, mission-driven environment.Opportunities for professional development and internal growth.Competitive pay and benefits package.

Job Description ***THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME*** IS NOT REMOTE*** MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECU's success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition. Schedule: Mon, Tues, Wed & Fri 8:30am-2:00pm Thurs 8:00am-2:00pm Rotating: Sat 10:00am-1:00pm RESPONSIBILITIES: Under general supervision projecting a professional company image through telephone interactions with members. Performs outbound calling efforts and provides quality service to existing members by phone. The quality service provided will be accurate, efficient, and professional to consistently "delight" the member. Ability to survey and educate members. In addition to cross-selling available products based on the needs of the member, be able to investigate and resolve concerns pertaining to account status, products and services. Must demonstrate excellent phone and communication skills. QUALIFICATIONS: Minimum H.S. diploma, 18 months call center experience strongly preferred and 1-yr customer service experience required Exceptional customer service and interpersonal phone etiquette skills Strong computer application skills Strong oral/written communication skills Must be results oriented Quick learner and motivated to be a consistent performer Attendance and punctuality are a must COMPENSATION Salary Range per hour, depending on experience and qualifications Account Services Representative Outbound (Part-Time) - $16.00 - $19.61 BENEFITS AT MECU CREDIT UNION At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement. Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind. Tuition Assistance: Continue your education and professional development with our tuition assistance program. Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP. Parking Discounts: Enjoy discounted parking to make commuting easier. Long-Term Care Insurance: Prepare for the future with long-term care coverage options. Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance. Join MECU and enjoy benefits that truly support you and your family. PHYSICAL DEMANDS While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.

PRIMARY FUNCTIONS: Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs. Promoting ANHSI services by consulting, gathering information, and evaluating patient needs over the phone. Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health. DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job). Greets patients as they contact the center by telephone. Schedule appointments as per established policies and procedures. Answer all incoming calls and route them to the appropriate staff as needed. Register all patients per registration protocols over the phone. Work closely with other departments on appointment scheduling and services offered to ensure smooth patient flow and cut down on waiting time. Respond to patients' inquiries, requests, and disputes over the phone and route it to the appropriate department or staff. Explain the services available, payment categories, and billing procedures. OTHER DUTIES: Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area. May be assigned to various project lead roles to advance the development of the department and support ad hoc needs. Able to work under minimal supervision. Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances. QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS: High school graduate/GED with a minimum of 1-year one year of customer service experience in medical office settings. Ability to relate to patients through familiarity with medical terminology and triage procedure. Demonstrated ability to build and maintain good customer rapport. Ability to work under pressure. Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base. Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations. Knowledge of local healthcare environment. Ability to speak, read, and write in English or Spanish is desirable.

We're hiring CUSTOMER SERVICE REPRESENTATIVES! Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person'? Are you a confident and adaptable person who can close the deal? You're in luck! We are looking for exceptional customer service representatives that can register new clients and provide memorable experiences to our customers over the phone and in person. Job Description: As a Customer Service Representative, you will be the face of Workforce Solutions and the first point of contact for the majority of clients when they visit our facility. You will be entrusted with building relationships with our clients. You will also be responsible for retaining our clients by offering a warm, welcoming, and memorable experience. Primary Responsibilities: Ability to create relationships with new and existing clients both in person and over the phone that lead to customer loyalty and retention Demonstrate empathy in your interactions with clients Register, schedule, take payments, and problem solve family accounts at the front desk and verbally, over the phone Be willing and able to provide exceptional customer service in person and by phone Work effectively in a team environment to support achievement of lesson registration goals Maintain high customer satisfaction ratings based on explicit criteria set by the company Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution Recommend additional services to customers by understanding their needs Maintain a clean and safe facility at all times Boost morale and help maintain a positive work environment Understand and showcase knowledge in all of our programs and facilities Assist with time sensitive projects by deadlines given Provide effective rebuttals to customers who may not see the value in year-round swimming Stay up to date and pass all continual training by the deadlines provided General Qualifications: Must be at least 18 years old Must have at least 2 years of customer service experience Minimum of a high school diploma Able to exhibit a strong passion for helping others Possess a strong background in customer service Proficient in typing; at least 40 WPM Ability to “close the deal” and acquire new families that are interested in our services Ability to multi-task, prioritize and manage time effectively Open to coaching and training to increase customer acquisition performance Must have strong communication skills in person and over the phone Must be able to showcase the ability to actively listen Must have the ability to adapt and respond to different types of personalities Must always remain professional and courteous with customers A Few Other Things We Look At: We love people with a positive mindset who are fantastic team players A strong conversationalist who can be personable and connect with people Critical thinkers that can empathize with our families to ensure they have a positive experience with us Someone who is confident, adaptable, ambitious, and an achiever People who are committed and reliable Someone who is teachable, respectful, outgoing, and motivated Individuals who are open to receiving feedback and are always willing to learn Join Our Team! … Here's Why: Get paid well for doing something fun! Competitive compensation because we like to reward hard work. Advancement opportunities. We constantly are looking for strong individuals to join our leadership team! Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work! Additional benefits. We offer our full-time employees a benefits package that includes dental, vision, disability, 401K, and sick pay. We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesn't like that?

Job DescriptionDescription: Job Title: Medical Receptionist/Call Center Representative General Summary of Duties: Greet, instruct, direct, and schedule patients and visitors. As the first person that a patient sees when entering the office, the receptionist is to treat all patients, visitors, and staff in a professional and courteous manner. Employee will also conduct patient scheduling, receive calls, perform patient check-in/out, taking messages, verifying insurance information, enter charges and patient information into the EMR system, and answer patient questions. Serve as a liaison between patients, medical support staff, providers, and the public. Supervision Received: Report to Practice Manager, Call Center Supervisor or Front Office Supervisor. Supervision Exercised: None Typical Physical Demands: Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally may lift up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, ability to type, operate a calculator, telephone, copier, and other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view computer screens for long periods and to work in an environment which can be stressful. Typical Working Conditions: Work is performed in a reception area and involves frequent contact with patients and visitors. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Primary Duties/Responsibilities Include but not Limited to: Greet patients and visitors in a prompt, courteous, and helpful manner, maintaining excellent customer service skills. Check in patients, verify and update necessary information in the Company's electronic medical records system. Assist patients with ambulatory difficulties. Ensure correct insurance coverage information. Maintain patient appointments and follow office scheduling policies. Proper use of telephone system and acceptable telephone etiquette. Answer telephones, screens calls, takes messages, and provide information as needed. File, coordinate lab work, physician reports, etc., as needed. Screen visitors and respond to routine requests for information. Understand OSHA and HIPAA regulations and requirements. Maintain work area and waiting room in neat and orderly manner. Open, date, and distribute incoming mail. Have a basic understanding of medical office procedures. Have the ability to read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Understand HMO's/PPO's and participating health plans. Understand the medical claims process, including coding. Maintain excellent customer service skills in dealings with patients, coworkers, and the public. Maintain patient confidentiality. Answer telephones and assist with patient check-in/check-out, as needed. Direct patient requests or questions to the appropriate provider. Perform related work and other duties as required. Performance Requirements: Knowledge, Skills, and Abilities: Sound knowledge of business office policies and procedures. Knowledge of grammar, spelling, and punctuation. Skill in operating a computer and office equipment. Excellent customer service skills and ability to answer telephones in a pleasant and helpful manner. Ability to speak clearly and concisely; to read, understand, and follow oral and written instruction; and to establish and maintain effective working relationships with patients, employees and the public. Education: High school diploma or equivalent. Experience: One year experience, preferably in a medical office setting. Knowledge of medical terminology desirable and medical coding. Word processing and computer experience. Certifications/License: None Alternative to Minimum Qualifications: None Requirements: MMR and Flu vaccinations required (unless approved for a Medical or Religious exemption) PPD Background Check and Drug Screening required

Long Home is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling solutions that enrich lives with bathrooms that are attractive, durable, and maintenance-free. We are looking for a Call Center Representative to join our winning team in Savage, MD. Be part of a high-energy environment where your work makes a positive impact by helping homeowners improve their homes - and earn a substantial income doing it! General Purpose: Customer service and communication skills are a must. You will contact homeowners by phone to schedule qualified appointments for free consultations, input lead information, update reports, and respond to phone inquiries from ads. Responsibilities: Deliver a scripted pitch to homeowners Adjust the script as needed to meet homeowners' needs Handle homeowner questions and overcome objections Collect homeowner information (name, address, phone number, etc.) Receive and schedule appointments over the phone Enter appointment details and homeowner information into the system Confirm appointments with canvassers or sales representatives Assign appointments to sales representatives Make quality control calls Respond to incoming calls from potential homeowners Follow up with homeowners after initial contact Maintain and update lead information and reports Qualifications: Sales background required Previous sales experience preferred Previous telemarketing experience preferred Strong knowledge of sales and marketing principles and strategies Excellent communication and customer service skills Proficiency in relevant computer applications Product knowledge (training provided) Positive, professional attitude and team-oriented mindset Benefits: Medical Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Retirement Plan Paid Vacation Paid Sick Time Professional Development Opportunities

Under the direction of call center management, provides customer service via telephone to patients in need of care. Answers phones with a professional greeting and addresses the patients needs, both professionally and efficiently. The CCR acts as primary conduit for the transmission of information between all company locations and callers. Responsible for obtaining patient demographics, insurance information, and medical histories. Duties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Essential Duties and Responsibilities: Performs job in accordance with Company mission, vision and goal. Exercises confidentiality in all areas, abiding by HIPAA rules and regulations. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette. Accurately collects all required new patient information, including complete and accurate insurance data and verifies eligibility in real-time. Accurately provides patients with geographical directions to Company locations. Schedules patient appointments for applicable medical services. Triages a high volume of incoming telephone calls. Checks messages, as directed, and relays responses from the provider to the patient. Accurately describes, in detail, the reason for the patient call in the task. Expedites service in situations requiring urgent attention, as determined by management. Efficiently utilizes available resources to accurately and efficiently process necessary flows. Ensures first call resolution for all applicable calls. Escalates/routes appropriate calls/tasks to proper recipient(s) for resolution. Maintains high level of product and service knowledge. Maintains minimum quality standards, as determined by the Company. Conducts outbound calls, as needed. Communicates electronically with patients/customers via online portal or other Company communication methods. Assists with various administrative duties. Participate in and complete all required trainings and in-services. Other duties as assigned. Minimum Qualifications: High School Diploma, or equivalent One (1) year of related experience and/or training. Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook). Must have excellent written and oral communication skills. Must be able to work individually as well as within a team. Must be able to multi-task and prioritize. Must demonstrate extreme attention to detail. Must possess strong organization skills. Must be able to perform calculations, problem solve and use reasoning. Must have knowledge of medical practices and medical terminology. Must be able to meet predefined production and quality standards. Must be able to effectively manage and direct others. All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance. Preferred Qualifications: One (1) year of prior experience working with an Electronic Medical Record (EMR). One (1) year of call center experience in a medical practice. Driving/Travel: The employee must have reliable transportation. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations. Compensation and Benefits: Pay Range: $16.00/Hr - $18.00/Hr PTO: Up to 96 hours in first year (pro-rated based on start date) Holidays: 7 (New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day) Retirement: 401(k) with employer match Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family) Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity

As a Route Sales Representative, you will be responsible for managing and growing customer accounts in our Rental Service Department along a consistent route. This is a physical and fast-paced position in which you will deliver and pick up uniforms, shop towels, linens, and various other products. You must adhere to Lord Baltimore standards to ensure customer satisfaction. Your responsibilities also include growing our existing customer base by upselling and cross-selling additional products and services Reports to: Service Manager Responsibilities Ensure safe and on-time delivery of products to customers Comply with and enforce all safety policies and procedures Obey posted speed limits at all times and all other road rules Handle customer complaints or concerns in a professional and timely manner Manage and grow customer accounts along a consistent route Upsell and cross-sell additional products and services to existing customers Maintain accurate records of customer interactions and transactions Collaborate with the Service Manager to identify and resolve customer issues Maintain a clean and organized delivery vehicle Perform other duties as assigned Qualifications High school diploma or equivalent Valid driver's license and clean driving record Ability to lift up to 50 pounds Willingness to work a flexible schedule, including early mornings and weekends Excellent customer service and communication skills Ability to work independently and manage time effectively Basic computer skills Physical Requirements Prolonged periods standing and walking. The ability to stand for 7 hours of an 8-hour shift Ability to stretch, lift, twist, and bend continuously throughout the shift Must be able to push/pull up to 300 pounds on a rolling cart Must be able to follow written and oral directions Must be able to work in a fast-paced environment Benefits Competitive Pay 401k Profit Sharing Program Medical, Dental, Vision Health Insurance Programs Paid Vacations & Holidays Career Advancement Opportunities Local company with a people first mentality We are an equal opportunity employer and welcome all qualified candidates to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Lord Baltimore Uniform At Lord Baltimore Uniform we realize that your business isn't just your business... It's your life. That's why we've dedicated ourselves to helping growing businesses by providing the highest quality linens, uniforms and apparel to help your company look and perform at its best. As an independent uniform laundry, we believe in investing in our local economy. And that investment doesn't end with our best-in-class service agreements. Every day, we reinvest in the community because we believe in the power of relationships and people. When you work with us, you'll get much more than world-class uniform & linen services at locally competitive pricing. You'll get the confidence of working with a business partner backed by a national network of best in class resources and the peace of mind of knowing you're doing business with a neighbor you can trust. Salary Description $46,800.00 to $51,480.00