Representative jobs in Roseville, CA

Account Representative Builder Segment is responsible for uncompromisingly upholding the visions, values and objectives as stated in the Burlingame Industries VVO handbook. EAGLE ACCOUNT REPRESENTATIVE BUILDERS (ARB) PRIMARY FUNCTIONS: Communication: • ARB is expected to returns calls and respond to internal and external requests in a timely fashion • ARB is expected to utilize CRM to record all sales activities, share successes and challenges, post reports as requested and maintain current account and contact list • ARB is required to utilize cell phone in “hands free” mode only • ARB is forbidden from texting or emailing while driving Performance and Skills Development Expectations: • ARB must read, understand and sign the latest Eagle Quota Development and Monthly Commission Program Summary and Acknowledgement form. • ARB is expected to achieve the assigned annual sales volume (squares) targets as established by Regional Sales or Regional Segment Manager • ARB is expected to achieve the assigned annual average selling price (ASP) targets as assigned by Regional Sales Manager or Regional Segment Manager • ARB is expected to achieve the assigned annual components sales volume targets as assigned by Regional Sales or Regional Segment Manager • ARB is expected to write and successfully implement an annual Territory Sales/Business Plan inclusive of strategic account initiatives as agreed with Regional Sales or Segment Manager • ARB should be a self-starter that consistently exhibits strong time management skills • ARB is expected to engage in social capital while maintaining expenses within assigned budget • ARB is expected to develop a thorough understanding of industry dynamics including but not limited to the competitive landscape of the entire sloped roofing segment • ARB is expected to develop a thorough understanding that the asphalt shingle industry is our primary competitor that currently comprises 95% of the sloped roofing market and represents our biggest opportunity for the growth of the tile roofing industry and our company • ARB must be capable of making “Blue Ocean” (new business conversion) cold calls towards the goal of expanding Eagle's customer base, as well as maintaining and growing existing customers. • ARB is responsible for completing all assigned tasks on time, with full ownership and responsibility. Pricing Integrity: • ARB must follow and comply with latest issued price and discount matrix for the volume builder segment as determined and issued by VP of National Accounts or VP of Sales and Marketing. Any deviations must be pre-approved. Intangibles: • ARB must demonstrate a “can do” positive attitude towards internal and external customers • ARB must be driven to succeed • ARB should be computer literate and willing to learn and utilize the latest tools designed to enhance the productivity and professionalism of his/her position. • ARB must possess a strong desire to learn and is expected to develop extensive knowledge of the building and roofing industry (from sales, manufacturing to installation) including but not limited to the TRI manual certification class. Training will be provided both from co-workers as well as outside vendor partners. • ARB will maintain an element of professionalism when confronted with petty competitive banter, complaints from customers, suppliers, distributors or when dealing with uncomfortable situations. ESSENTIAL FUNCTIONS OF AN ACCOUNT REPRESENTATIVE BUILDERS: To include but not limited to the following: • ARB will assume primary responsibility for all communication with regional and national builder accounts and the volume roofing contractor accounts that service regional and national builders • ARB must be willing to travel occasionally and represent Eagle at industry trade functions • ARB should plan to spend approximately 80% of his/her selling time in the field maintaining and growing the customer base. • ARB must be willing to gradually develop reputation as industry roof tile expert, thereby increasing his/her value to our customers and establishing Eagle as their brand of choice. • ARB is required to attend monthly sales meeting or any meeting as directed by the Sales Manager. • ARB is required to submit monthly forecast to Regional Sales Manager as directed. • ARB is required to respond to all complaints within 24 hours. Respond to complaint for resolution within 48 hours of notification of complaint. Coordinate the resolution and expedite the complaint form and necessary paperwork to complete the issue. Alert management immediately to any situation that could potentially cost more than $1000 to settle. • ARB must be willing to accept any and all requests from management to undertake any project, task or challenge. These assignments are to be fully completed by taking ownership of and completing each on time. • ARB position requires the operation of a Company vehicle for which they must have and maintain a clean driving record and a valid driver's license for purposes of insurability with our carrier and to maintain continued employment. Education and/ or Experience: Bachelor's degree (B.A.) from four-year college or university, or 5 to 10 years of related experience and/or training; or equivalent combination of education and experience is a plus, but is not required Physical Requirements: Must be able to sit for extended periods of time operating company vehicle. Must be able to pick up, carry and lift 20-40 lbs. of tile, sample boxes, brochure boxes. Requires repetitive use of hands and use of devices such as phone, computer, and hand tools for the building and set-up of displays. Requires being on feet for extended periods of time during presentations or at industry trade shows. Language Skills: Ability to read, analyze and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to prepare and make effective speeches on controversial or complex topics to management and or professional organizations or customers. Reasoning Ability Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions. Communication: Must possess the communication skills, both verbal and written, needed to relay information to all other employees in a professional, positive and constructive manner, such that all communiqué is clear, concise and conclusive. Teamwork: Must work harmoniously with all personnel, including all other departments, and follow all company rules, regulations and procedures associated with professional sales/marketing methods and requirements. If you meet the qualifications submit your resume for review.

THE ROLE OF Customer Service Representative 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. * Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Six months related experience and/or training. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Why Work at SMA America At SMA America, we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power - we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you. POSTITION OVERVIEW We are seeking a Technical Service Representative who is responsible for providing the highest quality of customer support through the technical support telephone hotline. Duties include answering incoming calls to the service line and resolving all types of customer issues, providing assistance to installers in the field, providing technical training to internal personnel, creating tickets to dispatch to field service teams and providing support to other departments PRIMARY DUTIES / RESPONSIBILITIES Maintains the technical support hotline and uses communication skills to provide customer support to users, installers, and customers of SMA. Creates documentation as needed for publication in document- and web-based media, describing common technical issues and solutions, and to create technical field reports. Provides technical training to internal personnel on the technical aspects of SMA's product line and develops training materials. Provides support to the Sales and Marketing departments by serving as an SMA products generalist and building familiarity with competitors' products. Other duties as may be required or assigned. REQUIRED QUALIFICATIONS An associate degree is required A four-year degree in a technology-related field is preferred Experience in the field of solar electric (PV) installation, system design and/or inspection equivalent to this level of education can be used in lieu of the requirement. Experience in renewable energy is preferred but not required. PREFERRED QUALIFICATIONS Knowledge of solar electric (PV) installation, system design and/or inspection is preferred. Knowledge of mathematical concepts, including graphical representation of data, is preferred. Knowledge of basic electrical theory is required. Proficiency in the English both written and verbal, is required. Spanish language, both written and verbal, is preferred. German language skills are a plus. Customer focus and a service-oriented attitude are required. Ability to communicate on the phone with customers while taking detailed notes is required. Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required. Attention to detail and a high level of accuracy are required. Excellent interpersonal, communication and presentation skills are required. Excellent organizational skills are required. Ability to analyze and solve problems. Ability to work under time pressure and stress. Ability to handle multiple projects in parallel. Ability to work individually as well as part of a team NABCEP certification is a plus. WE OFFER Pay Range: $27.43 - $33.41, hourly, dependent upon experience Comprehensive benefits including health, dental and vision coverage (including $0 premium options) Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

Job DescriptionWe are hiring EXPERIENCED & ENTRY LEVEL applicants! Taubman Financial is a company with a proven process you can leverage to earn both time and money. You can grow your income and advance your career. All at your own pace based off your results, no politics just results. Use your skills to help people, have fun, and make a great income within a balanced schedule. We stay ahead of the innovations necessary to continue to be a relevant resource to our clients. We have industry leading tools and technology that allow us to serve our clients remotely so they can get Life Insurance, Critical Illness, Annuities, Mortgage Protection, Debt Free Life and much, much more Responsibilities Contact potential clients and create rapport by utilizing our lead system, generating referrals, networking, etc. Collect information from clients on their risk profiles to offer them proper solutions Identify and meet their needs with a simple, proven process Deliver client-focused, comprehensive, budget conscious solutions Create long-lasting relationships Retain continuous awareness of transactions, sales and terms and keep relative records Check insurance claims to solidify trust and safeguard reputation Frequently replenish job-specific knowledge and apply it in the field Do you have what it takes to be a part of our winning team? Send in your resume and schedule an initial interview, one of our hiring managers will contact you within 24 hours. Commission only. RequirementsRequirements Ability to connect with a wide variety of people Excellent skills in communication and presentation Ability to work with computers Hunger - High work ethic Humility - Coach-ability Integrity - Character Goal-oriented State licensed or the ability to obtain a license

Join Our Team as a Sales and Customer Service Representative! Solstice Marketing, inc is one of the nation's fastest-growing firms in the industry. We are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to expand throughout the territory while simultaneously cultivating the next generation of leaders within our field. Solstice Marketing, inc is seeking a passionate and ambitious Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will create positive interactions with customers when introducing premier telecommunications products and facilitating the sales process. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients. What does a typical day look like for our Sales and Customer Service Representative? Let's break it down: Meet with new and existing customers to guide them through the sales process & ensure superior customer satisfaction Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention Recommend telecommunications products and services to customers based on their needs, and focus on quality and transparency in pricing Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Sales and Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Sales and Customer Service Representative: High School Diploma Previous customer service, account management, or relevant sales experience is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Customer Sales Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and who desire to grow in their career and professional portfolio. This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Sales and Customer Service Representative role is for you!

Why Join Us? Because It's “Where You Belong”! · Earning Potential: Market-leading base pay plus commission. Top performers in 2024 earned over $ 120,000! · Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off · Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe. · Career Growth: Ongoing training and development to help you thrive · Collaboration: Encouraging, unified, and uplifting-where every success is shared. Schedule Details: Our Vacation Sales Ambassadors must be available to work a flexible schedule, including nights, weekends, and holidays. What We're Looking For · High school diploma or equivalent; college a plus · 1 year sales experience is a plus, but a positive demeanor and willingness to learn are even more important · Proven ability to communicate clearly and professionally with guests, team members, and leadership. · Comfortable using a computer for everyday tasks · Many of our top-performing sales professionals come from a wide range of industries, including finance, investments, real estate, luxury goods, fundraising, entrepreneurship, premium automotive sales, hospitality, and personal services We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What You'll Do · Greet and engage with Bass Pro Shops customers to promote vacation ownership opportunities in a friendly and professional manner · Deliver compelling presentations that highlight the benefits of vacation ownership · Establish trust with guests and identify their travel interests and needs · Meet or exceed individual and team sales goals · Provide concierge-style service by recommending local attractions and offering discounted vacation packages · Participate in training to sharpen your skills and stay informed on our offerings

Department: Customer Service & Experience Position Type: Full-Time, Non-Exempt Plunge is a rapidly growing health and wellness brand focused on delivering innovative cold plunges and saunas that help people feel their best and “find their edge.” We design and manufacture our products with a focus on quality, reliability, and an exceptional customer experience, supporting both residential and commercial customers around the world. Role Overview The Customer Success Representative II is an experienced, senior-level member of the Customer Service & Experience team. This role is one level above the Customer Success Representative I and is expected to handle more complex customer situations, lead by example on quality and ownership, and serve as a go-to resource for peers. You will manage escalated tickets, advanced troubleshooting, and sensitive customer situations while maintaining a world-class experience. You'll also contribute to improving our processes, documentation, and feedback loops to make things better for customers and the team. Key Responsibilities Advanced Customer Interaction & Support Provide prompt, accurate, and empathetic support via phone, email, chat, and occasionally in person. Take ownership of complex and high-impact customer inquiries, ensuring clear expectations, regular updates, and complete resolution. Model best-in-class communication, tone, and professionalism for the broader CS team. Complex Issue Resolution & Escalations Investigate and resolve escalated complaints, technical issues, and unique use cases that go beyond standard scripts or macros. Partner closely with Technical Support, Manufacturing, Logistics, and other teams to drive root cause resolutions. Use sound judgment in applying warranty policies, goodwill gestures, and exception handling while balancing customer satisfaction and business needs. Serve as an escalation point for Customer Success Representative I team members when cases require deeper experience or additional judgment. Product & Service Expertise Maintain an in-depth understanding of Plunge products (cold plunges, saunas, accessories), including configuration, installation, and common failure modes. Stay current on product updates, new releases, policies, and process changes. Contribute to creating and updating internal and external documentation (troubleshooting guides, FAQs, macros, and templates) for recurring customer inquiries. Customer Feedback & Continuous Improvement Capture and clearly document customer feedback and recurring pain points; identify trends and share them with the Director of CS and cross-functional partners. Recommend improvements to policies, workflows, and tools to reduce future issues and improve the customer journey. Participate in and occasionally lead small projects or pilots aimed at improving support quality, speed, or efficiency. Quality, Coaching & Team Support Consistently meet or exceed KPIs (CSAT, response time, resolution time, quality scores, documentation accuracy). Help informally coach or support newer team members by answering questions, reviewing complex cases, and sharing best practices (no formal people-management responsibilities). Participate in QA reviews, calibration sessions, and training to help elevate overall team performance. Our Ideal Candidate 2-4+ years of experience in customer success, customer support, or a closely related role, ideally supporting physical products or hardware. Demonstrated success handling complex, escalated, or high-stakes customer situations. Excellent written and verbal communication skills; able to simplify complex topics and keep customers informed. Strong problem-solving skills and attention to detail-able to dig into the “why” behind issues, not just treat symptoms. Comfort using CRM/ticketing tools and working with multiple systems at once. Ability to collaborate effectively across departments (Technical Support, Engineering, Operations, Logistics, etc.). Takes ownership and follows through until issues are fully resolved. Calm, composed, and solutions-oriented in the face of frustrated or upset customers. Thrives in a fast-paced, evolving startup environment with changing priorities. Willingness to work a flexible schedule (including weekends/holidays) based on customer and team needs. Benefits, Perks & Time Off Comprehensive health insurance: medical, dental, and vision (shared cost). Life/AD&D, Short-Term Disability (STD), and Long-Term Disability (LTD). Additional voluntary plans for employee and dependents. 401(k) plan with 3% match after 6 months. Monthly: 1 free float at Capitol Floats (Sacramento or Auburn). Health reimbursement for gym, supplements, or other health-related expenses. “Get Paid to Plunge” bonus program. Quarterly catered lunches with raffle prizes. Educational reimbursement up to $700/year.

We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position. Qualifications: - High school diploma or equivalent - Prior experience in a customer service or administrative role is preferred - Proficient in computer skills, including knowledge of electronic medical record systems - Strong attention to detail and accuracy - Excellent verbal and written communication skills - Ability to handle confidential information with discretion - Demonstrated ability to multitask effectively - Empathy and compassion when interacting with patients - Familiarity with medical terminology and insurance procedures is a plus Responsibilities: - Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process - Collect and accurately input patient demographic and insurance information into the system - Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies - Collect patient payments accurately and ensure compliance with procedures - Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed - Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality - Collaborate with the healthcare team to ensure seamless patient flow and optimal experience - Stay updated on insurance regulations to effectively navigate insurance processes - Participate in ongoing training and professional development opportunities to enhance job knowledge and skills Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!

Job SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Selling Appliance and accessories to customers Qualifications: Minimum two years office experience Appliance sales experience (recommended) Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Compensation: $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

New Accounts Representative - Roseville Branch Oak Valley Community Bank Roseville, CA | Full-Time | Retail Banking Group Salary Range: $41,000 - $55,000 annually- Non-exempt Schedule: Monday-Friday About the Role Are you ready to take the next step in your banking career? Oak Valley Community Bank is excited to open a new branch in Roseville, CA, and we're looking for a motivated New Accounts Representative to join our team. This is a great opportunity for current Tellers or New Accounts staff who are passionate about customer service and eager to grow within the organization. As a New Accounts Representative, you'll be the face of the bank for new customers, helping them open and manage accounts, cross-sell products, and build lasting relationships. You'll also perform teller transactions and support the branch team in delivering exceptional service. What You'll Do Open, maintain, and close various account types (checking, savings, IRAs, CDs, etc.) Interview customers to understand their financial needs and recommend appropriate services Cross-sell bank products and services, including safe deposit boxes Process check orders, verify customer information, and maintain accurate records Perform teller duties including cash handling, deposits, and withdrawals Ensure compliance with bank policies and federal regulations (including BSA) Provide excellent customer service and follow up on customer inquiries Maintain a positive, solutions-oriented attitude and take initiative daily Minimum Requirements High school diploma or GED 1+ year of experience in banking, or financial operations Basic knowledge of banking regulations and compliance Intermediate computer and typing skills Strong math and cash handling abilities Excellent verbal and written communication skills Ability to work independently and manage time effectively Preferred Qualifications Experience as a Teller or New Accounts Representative Familiarity with ChexSystems and online check ordering Proven ability to cross-sell financial products Knowledge of general office practices and banking software systems

The role of the Call Center Representative at HealthFlex is pivotal to our organization's engagement with healthcare partners, patients and their families. In this position, you will be the central point of contact for our diverse customer base, offering vital assistance, information, and support regarding our healthcare services. You will engage with customers through multiple communication channels, including phone calls, emails, chat, or in-person interactions. Your primary objective is to ensure a positive customer experience, swiftly address inquiries, and resolve issues in a professional manner. Consequently, your contributions will directly influence the quality of services provided by HealthFlex and help maintain our strong reputation in the market. Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of this job. Manages a high call volume from various customers including but not limited to; patients, families, and healthcare providers regarding services, scheduling, and general inquiries. Provides general information about HealthFlex's services to potential and existing patients/clients, as well as addressing questions and concerns. Address and resolve patient complaints, issues, or concerns promptly and professionally. Managing HealthFlex's incoming faxes and disseminating them to the correct department. Performs data entry duties in a timely and accurate manner across various systems. Ensures all emails from HealthFlex's after-hour services are handled in a timely and sensitive manner. Flagging any urgent issues with relevant team managers. Collaborates with other members of the HealthFlex team to ensure smooth patient care and communication. Conducts timely follow-up on all customer calls that require additional information. Maintained records of customer interactions, inquiries, and results. Ensures that all relevant information is accurately recorded. Ensuring that all communication, daily practices, interactions comply with HIPAA rules and regulations. Be empathetic and understanding to patients and their families, particularly in challenging ro sensitive situations. Ordering and management of office medical supply inventory, assisting clinicians with bagging supplies, and other office related tasks. Performing general office management duties such as, but not limited to: faxing, photocopying, handling confidential documents. Escalates matters to appropriate leadership team members as appropriate. Schedule: Monday-Friday 9 am to 5 pm, with two weekend day shift a month (Saturday or Sunday) Requirements Experience demonstrating a customer service centric mindset, organizational skills and team collaboration Bachelor's degree in a relevant field such as Health Administration and Business Administration desired Salary Description $22-$25/hr

Job Description Are you looking for a career not just another job? Do you want to be part of a growing industry where you can build long-term success, develop new skills, and make a real impact on clients lives? If so, the Denise Ibsen Farmers Insurance Agency is looking for you to join our team in Woodland, CA as a Customer Sales & Service Representative (CSSR)! About the Role This is primarily a customer service and support position, focused on helping clients understand their coverage, handle policy changes, and provide excellent service. While sales is an important part of the role, its not your main focus. You'll occasionally identify opportunities to recommend additional coverage or products that genuinely benefit the client but your day-to-day work will center on building relationships, solving problems, and delivering outstanding client care. Were looking for motivated professionals who enjoy helping others, want to learn new skills, and are eager to grow within a supportive, high-performing team. What You'll Gain Hands-on experience in both customer service and insurance fundamentals Training and development opportunities to help you succeed and advance A positive, team-oriented environment that encourages learning and growth A meaningful career where you can make a real difference in peoples lives If you're ready to expand your knowledge and build a rewarding career, this is the opportunity for you! Why Join Us? Health, dental, vision, and retirement benefits. A supportive, fun, and competitive work environment. Opportunities for career growth and development within the insurance industry. Be part of a team that values professionalism, integrity, and long-term success. How to Apply: Submit your resume. Complete the personality profile, problem-solving assessment, and short-answer responses (instructions provided after resume submission). Schedule your phone interview via Calendly (link provided after assessment completion). Call in at the scheduled timewe cant wait to meet you! This is a long-term career opportunity for driven individuals who want to grow in the insurance industry. If thats you, apply now! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Hands on Training Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Provide exceptional customer service while maintaining a positive and professional demeanor. Assist clients with policy changes, coverage additions, and identifying gaps in coverage. Engage in cross-sales and up-sales to help clients maximize their protection. Communicate via phone, email, and text with customers while documenting interactions in our CRM systems (strong typing and computer skills are essential). Build strong client relationships to drive retention and referrals. Work in a team-oriented environment that values growth, competition, professional development and fun. Continuously learn new things about insurance products, sales techniques, and customer service strategies. Requirements Career-focused individuals onlywe are looking for someone who wants to build a future in the insurance industry, not just another job. California Property & Casualty Insurance License (must be obtained within 30 days of hire if not already licensed). California Life, Health & Accident Insurance License (must be obtained within 60 days of hire if not already licensed). Sales Mindset: This is not just a customer service role. You must be comfortable offering and closing sales opportunities. Strong Office & Tech Skills: Prior office experience, strong computer proficiency, and familiarity with Microsoft 365. Professionalism: You must carry yourself professionally in both appearance and communication. Critical Thinking & Problem Solving: Ability to think on your feet, follow processes, and prioritize multiple tasks efficiently. Coachability: Willingness to learn, take feedback, and grow with our agency. Trustworthy & Ethical Behavior: We value honesty and integrity in everything we do. Bilingual (English & Spanish) is a plus but not required.

Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when you go in and collect the work! We provide detailed training to ensure you will achieve maximum efficiency in each store you will collect. You will control how much money you are able to collect per hour! Great gig to earn extra money by working independently, good for anyone with flexible time to spare! As a Research Associate, you can enjoy the flexibility of choosing when and how much you earn. All you need is reliable transportation to start making money. Why scan with RDSolutions? Choose your own hours! When you work is totally up to you within our clients window Easy to get started! We will provide detailed training Earn extra money! Achieve your short-term or long-term goals while collecting with RDSolutions Make a guaranteed hourly minimum! (only for areas with wage floor) Benefits: * A comprehensive initial training program to ensure you fully understand the expectations of the position. * Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. * As a part-time team member, you are offered identity theft protection and 401k with match. * Optimized, flexible work schedules that enable a healthy work-life balance. * Paid drive time and mileage reimbursement. * Opportunities for employee learning and development. Come work for an essential business! We put an emphasis on A.R.T = Accountability, Respect, Trust! Requirements: * At least 18 years of age. * High school diploma, or equivalent. * Smartphone with ability to download company pricing app and collect work assignments. * Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. * Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. * Ability to stand throughout the work shift and lift up to 40 pounds intermittently. * Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.

Pay Transparency: $16.50 - $17.00 per hour (DOE) Role and Responsibilities The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membership sales. This person has the responsibility of being responsive to members; checking members in and acting as a resource for members' needs of goods and services while in the club facilities. The Service Desk Representative acts as the clubs first line of communication with members and creates a friendly and welcoming environment. Specific Responsibilities Essential Functions * Greet members/guests enthusiastically and efficiently handle the check-in process * Answer telephone and field calls * Schedule services appointments and take reservations either in person or by phone * Assist members with purchases of retail goods and club services * Present membership information to prospective members, as well as refer them to Member Sales Department * Be knowledgeable about all programs and activities offered throughout the center * Promote club services and activities * Assist with keeping the club well stocked and clean * Inventory of food items as well as locker and laundry service * Maintain communication log and lost & found ledger * Handle member injury and illness incident reporting * Administer emergency care to members and guests in need of assistance * Work as a TEAM with all other departments * Other duties and responsibilities as assigned by supervisor Other Functions * Promote club services and activities * Assist with keeping the club well stocked and clean * Attend Active Wellness site meetings and trainings * Handle injury and illness and security incident reporting Qualifications Qualifications and Education Requirements * Previous health club personal training experience is a plus. * Previous experience with Member Management Systems is a plus. * Basic accounting skills, customer service skills, results oriented, basic computer skills, ability to multitask, and commitment to the fitness industry * Minimum GED/High School Diploma or equivalent * Must be detail oriented, organized and highly responsive with a commitment to customer service * Strong verbal communication skills * Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry * AED/CPR/First Aid Certified * Proof of citizenship or legal status Physical and Working Conditions * Ability to take the responsibility for the health and safety of others * Ability to stand for several hours in a same shift; ability to lift 25 lbs * Fitness club environment * Must follow OSHA and Active Wellness safety standards This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Active Wellness LLC is an equal opportunity employer.

Job Description Call Center Representative Rose Remodeling is a home remodeling company serving the Sacramento, North Bay, and San Joaquin, CA areas. With decades of experience, the company delivers high-quality remodeling services completed by skilled professionals. Rose Remodeling takes pride in transforming spaces, combining craftsmanship with a client-focused approach. The team is dedicated to turning customers' home renovation visions into reality with efficiency and attention to detail. Role Description This is a part-time and full-time, on-site role for a Call Center Representative located in Elk Grove, CA. In this position, you will handle inbound and outbound customer calls, address inquiries, and provide information about the company's services. Key responsibilities include resolving customer issues, delivering excellent customer service, accurately recording interactions, and coordinating with other departments as needed to ensure customer satisfaction. Qualifications Strong customer service, customer satisfaction, and customer support skills Excellent interpersonal skills and the ability to build rapport with customers Proficiency in computer literacy, including familiarity with basic office software and customer management tools Outstanding verbal and written communication abilities Reliable, detail-oriented, and able to work in a fast-paced environment Previous experience in a call center or customer service role is a plus must have call center experience 2+ Years. Pay is $19.00-$20.00 DOE plus generous commission structure. Powered by JazzHR DZslk6dttB

On-Site in Yuba City, CA. Remote work not available. Takes a team role in the department to maintain a positive working environment and provides exceptional member service experience while minimizing losses and errors. Use judgment and knowledge based on training to interpret policies and procedures. Essential Functions 1. Working time is spent as follows: a. 90% of total working time is spent on the phone using the following equipment: i. Headset ii. Computer iii. Printer b. 10% of total working time is spent: i. Researching member questions. ii. Preparing and mailing member correspondence. 2. Maintains a high standard of member service in the department and takes ownership of work. 3. Maintains a high level of productivity in the department. 4. Practices proactive cross-selling. 5. Be knowledgeable in Sierra Central Product and Services. 6. Be knowledgeable and adheres to policies, procedures and security controls. 7. Processes member requests and makes adjustments to accounts when necessary. 8. Engage in ongoing training. 9. Contribute to regularly scheduled department meetings and team efficiency. 10. Utilize tact and experience-based knowledge to resolve member complaints and explain specific policies and procedures. 11. Practice proper security and processing controls for negotiable items. 12. Responsible for timely processing of mail, email action requests and inter-office courier bags. 13. Ensure that all mailed information is complete and in accordance with established policies and procedures while proper records are accurately maintained. 14. Actively listen to member requests or concerns and provide solutions. 15. Must handle a minimum of 75 calls per day, with an average "wrap-up" time of 45 seconds or less. 16. Adhere to the Call Evaluation form at a 90% or better score. 17. Must be able to adhere to a flexible schedule, including nights and weekends. 18. Perform other duties as assigned by supervisor Requirements Starting pay is $19.56 - $26.50 an hour depending on experience. Required Skills and Abilities 1. Skilled at professional communication both verbal and written at all times. 2. Ability to work well under pressure with high call volumes 3. Must demonstrate proficiency in all current Call Center programs, such as but not limited to: * DNA or current Core System * Talk Desk or current Phone System * Chat On-Line * Visa On-Line * Zelle * Payment by phone portal * Architect * Card Valet * Mobile Banking * Client Central * Experian * Paylocity 4. Excellent telephone etiquette. 5. Professional communication skills both verbal and written. 6. Accuracy with numbers. 7. Detail-orientated. 8. Proven ability to work effectively and cooperatively with public and co-workers. Education and Experience 1. High school diploma or equivalent. 2. Has successfully completed requirements of Call Center Representative I. Physical Requirements and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods of sitting at a desk and working on a computer - 7 to 8 hours per day. * Light lifting, carrying, pushing and/or pulling objects up to 25 lbs. * Intermittent walking and bending. * General office environment: works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels. The preceding list of duties does not include all tasks and responsibilities that may be required with this position. Additional tasks may be assigned, as departmental and operational needs require. Salary Description $19.56 - $26.50 an hour depending on experience

As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging lasting relationships with our customers. What You'll Do: As the Sales Development Representative (SDR), you will take ownership of nurturing and cultivating relationships with our prospects throughout their entire journey, from initial contact to post-sale support. Your pivotal role involves creating a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team. Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques. Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services. Utilize provided scripts and talking points for both initiating and receiving phone calls. Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments. Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions. Maintaining accurate and up-to-date data is essential for efficient follow-up and tracking. Stay up-to-date with all ongoing marketing campaigns and promotions. Align your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion. Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements. Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success. Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale. VinSolutions experience is a huge plus! What You Need to Have for the Role: Clear and concise written and verbal communication Results driven and motivated for sales Excellent customer service Effectively manages responsibilities with time management to reach goals Ability to multi-task while demonstrating strong organizational skills Has prior CRM experience and is very computer savvy Previous sales experience a plus May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $10,000 - $20,000 or more. Pay Range: $14.00-$19.14 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.