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Customer Service Representative
Ava 4.5
Representative job in Missouri City, MO
Full job description : Customer Service Representative
We are seeking a highly organised and motivated Customer Service Representative to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will be the first point of contact for clients and visitors, demonstrating professionalism and a welcoming demeanor. This position requires strong Customer Service Representative administrative skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. This position is opened to any person seeking short-term, work at home, part-time or full-time job. The hours are flexible and no previous experience is required. Our paid market survey participants come from all backgrounds and markets including Customer Service Representative, Data entry clerk, administrative assistant, receptionist, sales assistant...
-If you are seeking a versatile part time work from home work, this is a fantastic position for earning a good side earnings.
DUTIES/RESPONSIBILITIES:
- Compile, sort and verify the accuracy of customer issues & data before it is entered
- Act as an assistant to the HR Manager
- Maintain logs of activities and completed work
- Typing/Data Entry of confidential client and financial data
- Perform other administrative task as assigned
- General work
- Data entry
- Receive calls, texts & emails on my behalf
- Book appointments & Flight reservation
REQUIREMENTS:
- Ability to maintain confidentiality concerning financial information
- Must display a high level of integrity and honesty
- Must be organised and able to prfioritize tasks efficiently and follow through on commitments
- Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems
- Must be flexible, adaptable and actively intervene to create and energise positive change
Requirements :
Computer - laptop - tablet or smart phone is required to perform work
Internet connection required. Any connection is fine as long as it is secure
You should be okay working on your own from home without immediate in person supervision (who doesn't want that!)
Read and follow written instructions
Typing is essential - data entry of at least 25 words per minute.
$33k-39k yearly est. Auto-Apply 60d+ ago
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Service Writer / Customer Support Representative
Clarke Power Services 4.3
Representative job in Kansas City, MO
Service Writer / Customer Support RepresentativeUp to $28 per hour depending on experience Day shift Monday- Friday
When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Service Writer Customer Support Representative to keep up our level of commitment to customer service. In these roles, the rep would interpret customer needs on telephone or in Customer Support Center to fulfill the parts and service needs of the customer.
What are the Duties?
ESSENTIAL DUTIES:
Retail focus - Customer Relationship
Solicit sale of new or additional parts or services.
Utilizes computer system for entering and updating customer orders, maintaining accurate inventory, and closing invoices to customer.
Strong data entry skills are a must.
Communicating with customer in person, over the phone and using electronic (web-based) tools.
Handle /resolve inventory issues at the location
While performing the duties of this job the employee is required to write an accurate, descriptive and clear repair order for work to be performed.
Ability to effectively work in a team environment.
EDUCATION and/or EXPERIENCE
2 years related experience with Service Writing will be helpful.
Experience with warranty work and invoicing needed
A technical background with engines will be helpful
Must be able to obtain DOT Med Card
High school diploma or general education degree (GED)
PHYSICAL and SAFETY REQUIREMENTS
While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms.
The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance.
The associate must be able to read and write reports.
Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions. ?
The employee is occasionally required to safely operate warehouse equipment including 2-wheel and 4-wheel carts, forklift truck, etc.
Certificates, Licenses, Registrations
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the last 3 years.
No drug or alcohol-related conviction on driving record in the past 5 years (ie., DUI/DWI).
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Why should you apply? Clarke Power is headquartered in Cincinnati and has branches across the country! Clarke is over 60 years strong and growing. We provide training, highly competitive salary, Hiring Bonus, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include:
Health Insurance (medical, dental, vision)
Healthcare Savings Account Option
Paid Holidays & Vacation
Life insurance
A great 401K plan
Benefits start the first day of the month following your start date!
We promote a clean & safe environment in a friendly and professional team atmosphere
You Belong with Clarke!
Clarke Power is an Equal Opportunity employer
Salary Description Up to $28 per hour, depending upon experience
$28 hourly 60d+ ago
Inbound Sales Representative
Hiregy
Representative job in Kansas City, KS
Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year-with uncapped potential for top performers. Start with $19.36/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs.
Title: Inbound Sales Consultant
QUALITY LEADS PROVIDED - Customers calling in to buy insurance
Start date: 4/13/2026
Location: Kansas City, Kansas 66111
This position is hybrid, (3) days onsite required weekly after training
Pay: $63,000 average yearly earnings (uncapped earnings)
Top performers earn $100,000+ yearly
Base starting at $19.36 per hour
Type: Direct hire
Schedule: Will be assigned a (40) hour work week after training, must be open to department hours
M-F or Tues-Sat, 7:00am - 9:00pm CST /Saturday hours 8am-4:30pm CST
Training schedule: M-F, 9:30am - 6:00pm CST for approx. 9 weeks
Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.
Job description
Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.
Candidates who do well in this role: Retail sales people, Car Salesmen, Call center sales, Insurance sales, someone very upbeat and motivated by commission.
Requirements:
Must have (1)+ years of sales experience in retail, hospitality, other industries .
Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales.
Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
Must have professional verbal and written communication skills with strong sales acumen.
High school diploma or equivalent
Background check required
Education verification required
$63k-100k yearly 10d ago
Inside Sales Representative
Fortune International, LLC 4.5
Representative job in Riverside, MO
The Inside Sales Representative will support the company's mission of providing outstanding service to our customers and drivers. This will be achieved by courteously receiving incoming calls from customers, entering orders, and working with other Fortune employees to satisfy customer needs. The Customer Service associate will communicate with both dispatch and drivers to ensure maximum customer service.
Duties & Responsibilities
Provide excellent and courteous customer service by receiving calls and understanding customer requirements and needs. This will include correctly capturing customer requests in the company's ERP system - Sea soft.
Learn and maintain high levels of product knowledge to properly service customers.
Develop and maintain professional relations with customer to grow relationships.
Working as an advisor, inform customer of items not ordered or out of stock per regular ordering process. Offer appropriate alternatives that meet customer needs.
Ensure accuracy of customer information and ensure data entry into company ERP is correct.
Partner with Drivers and Outside Sales to ensure customer requirements are met in a timely fashion.
Perform other duties as required.
Minimum Requirements:
Experience: Demonstrated phone-based customer service. Knowledge of seafood preferred, but not required. Full training is available
Education: High School diploma or equivalent.
Work Ethic: Demonstrated desire to work in an exciting fast-paced environment.
Communications: Have highly developed English verbal communication skills.
Technical: High proficiency in using personal computer and Microsoft Office Suite, including high internet fluency. ERP experience a plus.
Any combination of the above criteria will also be considered.
Fortune Fish & Gourmet is an equal opportunity employer.
$89k-106k yearly est. Auto-Apply 7d ago
Rep, Customer Ser I
Rbglobal
Representative job in Kansas City, KS
Here at IAA, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.
Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.
Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser (vimeo.com)
What Do IAA Customer Service Reps Do?
Provide a variety of customer support services through the mail, telephone, and direct personal contact
Process orders and assignments and enter data into our internal computer systems
Reference pricing and delivery information
Respond to customer questions, inquiries, and requests
Set up new and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process paperwork in preparation for auction day, securing necessary approvals
Assist with other duties around the office to help out
What are the Requirements?
Ability to communicate comfortably with customers
A phenomenal teammate, willing to assist your peers
Digital literacy
Time management skills
Positive attitude
Ability to work independently
Strong interpersonal skills
Professional and clean appearance
We'd also love someone open to learning automobile titling as part of their development!
Education and Certification Requirements:
A high school diploma is awesome, but equivalent work experience would be great too!
0-2 years' previous work experience
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.
About IAA, an RB Global, Inc. company:
IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Country USA State Missouri City Kansas City Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
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$50k-55k yearly 60d+ ago
Customer Service Representative
Fastsigns 4.1
Representative job in Kansas City, KS
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance
Wellness resources
Do you like helping customers find what they need, driving sales, and keeping things fun? For over 30 years, FASTSIGNS of Kansas City has been a part of the KC community, and we're looking for someone to join our team!
At FASTSIGNS of Kansas City, we've worked hard to create a customer-focused culture while having fun with our team. This has allowed us to become a million-dollar-plus center that ranks in the top 100 FASTSIGNS centers while retaining fantastic team members who get the job done. Our production team is rich in knowledge and possesses the technical expertise to conquer even the most complex challenges. Our Inside Sales Team has been dedicated to us for several years and has developed personal relationships with many of our customers, always finding innovative solutions to their problems. When not hard at work, we enjoy team-building activities, such as supporting local eateries or hosting backyard barbecues.
We are currently located in Westport. However, our team is searching for a new space close by we can move into at the beginning of 2024. We seek an inspiring new space with larger working areas to accommodate our rapidly growing business. The new space will offer significantly more square footage of workspace, updated equipment, and an expanded vehicle wrap bay. We constantly seek input from team members on making our new space more than just an office; we want to make it something we're proud to show off!
If this sounds like a place you'd like to work, please review the position details and send us your resume!
Duties include:
Greet and assist walk-in, email, E-commerce, and phone customers.
Chat and connect with customers and decision-makers.
Recommend excellent products and follow Brand Standards.
Find and contact sales prospects creatively.
Build and manage a leads list through referrals, calls, mail, and email.
Follow up on new leads from calls, marketing, and emails.
Learn pricing and proposal models inside out.
Handle project paperwork and follow procedures from start to finish.
Prepare estimates and follow up on them.
Update customers on order status and schedule changes.
Execute fun marketing tasks: mailers, thank-you cards, call-mail-call programs, press releases, and campaigns.
Keep the retail space clean, organized, and inviting.
Support the team with reports, invoicing, and regular paperwork.
Prepare and share status reports for weekly team meetings.
Assist with the company's marketing plans when needed.
Conduct market research, competitive shopping, and customer surveys.
Resolve customer issues with a smile.
Build great relationships with support departments.
Follow all company policies and ethics codes.
Check-in with customers within 3-5 days for satisfaction.
Embrace the “Everybody Sells” mindset and spot sales opportunities.
Answer phones and help at the front counter when needed.
Understand the sales process to provide customer solutions.
Previous Customer Service Experience:
Previous customer service experience in retail, hospitality, reception, barista, host, or server.
Face-to-face customer interaction experience.
Administrative tasks experience, including scheduling, correspondence, and data entry.
Professional experience with handling calls, call routing, and message taking.
Experience in taking and processing job orders.
What we're offering:
$13 to $20 per hour, depending on experience.
Paid Health Insurance.
Profit sharing
Paid vacation and sick days.
Full time.
Monday through Friday.
FASTSIGNS is the franchise industry leader with over 700 locations. We have the most extensive training programs, both online and in-person, in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS, we pride ourselves on providing the best customer service in the sign industry, and to prove it, we survey our customers to ensure we constantly improve our service.
Compensation: $13.00 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$13-20 hourly Auto-Apply 60d+ ago
Senior Customer Sales Representative
Avenue Logistics
Representative job in Kansas City, KS
Job Title: Senior Customer Sales Representative - Avenue Logistics
Avenue Logistics is not your typical logistics provider. Located in the heart of Kansas City in the Power and Light District, we stand out as a dynamic, fast-growing, and innovative company, led by an executive team with decades of experience. As a relatively young company, you will have the chance to tap into an emerging market and secure new business prospects, all while benefiting from the industry's highest paying commission plan. Avenue Logistics provides a unique opportunity for individuals who are passionate about earning substantial income while working alongside the very best in the logistics industry.
Our Mission:
Our mission is simple but powerful: we aim to redefine success in the logistics industry by recognizing the value of hard work. At Avenue Logistics, we don't just offer jobs; we provide a chance to be part of a team that's changing the game. We measure success through our unwavering commitment to exceptional customer service standards. We firmly believe that our success is intrinsically tied to your success.
In this position:
As a Senior Customer Sales Representative at Avenue Logistics, you will play a vital role in our success story. Your responsibilities will include developing and maintaining long-lasting relationships with customers, securing capacity, negotiating rates, and tracking freight to provide the best service to our customers. We offer a comprehensive training program, including traditional classroom training and hands-on mentorship, to ensure you're set up for success. You'll also focus on the fast-paced brokerage aspect of our business, utilizing our in-house CRM and proprietary software to help customers move their inventory in the most cost-effective way by identifying and providing logistics solutions.
Key Responsibilities:
Act as the intermediary between shippers and transportation companies, ensuring seamless material delivery from A to B
Seek new customers, partners, and vendors to expand Avenue's customer network
Continuously build and expand their book of business by adding new leads
Develop, maintain, and manage customer relationships through strong communication skills and exceptional customer service
Competitively negotiate rates with customers based on market trends
Drive new account growth via prospecting, sourcing, and account development
Collaborate with carrier partners and shippers to continually seek new solutions and opportunities for their business
Improve the quality of our transportation partners and shipper base
Requirements:
5+ years experience at a 3PL in a sales-focused role; preferably direct experience in Customer Sales or Business Development at a top ten freight brokerage
Motivation to earn a substantial income through a commission-driven compensation plan
Experience developing, maintaining, and servicing your own customer accounts while growing existing accounts
Demonstrated ability to solve complex problems under pressure as our industry can be time sensitive and heavily impacted by outside factors i.e. bad weather, traffic delays, and tight delivery deadlines
Analytical and critical thinking abilities
Strong customer service and relationship-building skills
Effective communication skills (verbal, written, and presentation)
Competitive and intrinsically motivated mentality
Motivated by money and driven by numbers
Ability to be personable, persistent, and assertive on all calls
Self-motivated, ability to manage own time, organizational skills
Thrives in a fast-paced environment that requires problem-solving and decision making
Ability to work both independently and in a team setting
Knowledge of market and industry trends
Ability to price lanes effectively and strategically
Avenue will provide you with:
A competitive salary + uncapped commission
A fun, energetic, and casual work environment
An opportunity to make an immediate impact with a growing company and the opportunity for unlimited growth
Work in the heart of downtown Kansas City, MO (Power and Light District)
Train and develop alongside experts in the logistics industry
Excellent benefits package- Medical, Dental, Vision, Disability, Life Insurance
401K matching
Transit Program
Why Choose Avenue Logistics:
High Commission Plan: We offer the highest paying commission plan in the industry, providing a unique opportunity for individuals driven by financial success
Ownership by Industry Pioneers: Our company is owned and operated by industry pioneers, with over decades of experience
Dynamic and Innovative Environment: We are a dynamic, fast-growing, and innovative company that thrives on change and innovation
Commitment to Customer Service: We prioritize outstanding customer service and believe that our success is closely tied to the success of our team members
Individualized Training: We set you up for success from day one with our comprehensive training program, enabling you to make an impact right away
Join Avenue Logistics and be part of a team that's redefining success in the logistics industry. If you're passionate about making a substantial income, working in a dynamic environment, and being rewarded for your hard work, Avenue Logistics is the place for you. Don't just find a job; start a career with us and help change the game. Apply today and be part of something extraordinary!
$34k-47k yearly est. 10d ago
Call Center Representative
Polestar Plumbing Heating & Cooling
Representative job in Kansas City, MO
Full-time Description
Who We Are:
Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers-delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.
Why Join Us:
$21-$23 per hour
PTO and Paid Holidays
Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages.
Paid $15,000 Life Insurance and Long-Term Disability coverage
What You'll Be Doing
Answer incoming calls and respond to customer inquiries in a professional and efficient manner
Schedule service appointments and dispatch technicians using industry-specific software
Communicate effectively with customers, technicians, and internal teams to ensure timely service
Handle service follow-ups, warranty claims, and customer complaints with a solutions-oriented approach
Maintain accurate records of customer interactions, jobs, and billing details
Provide support to field teams and assist with general administrative tasks as needed
Our 3 Step Hiring Process: At Polestar, we know great talent moves fast-and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24-48 hours!
Apply Submit your application online or via email with your resume and relevant details. (***************************)
Phone Screen If your experience is a match, our team will reach out-often the same day-for a brief phone interview.
In-Person Interview If the phone screen goes well, we'll schedule an in-person interview-usually within 24 hours. You'll meet with team members, ask questions, and learn more about working at Polestar.
Requirements:
MUST HAVE NIGHT AND WEEKEND SHIFT AVAILABILITY. This is NOT going to be a Monday-Friday schedule
Strong understanding of HVAC terminology, services, and scheduling practices
Excellent communication and interpersonal skills
Ability to work in a high-volume, fast-paced environment
Proficiency with dispatching and CRM software (e.g., Service Titan, Housecall Pro, etc.)
Strong organizational skills and attention to detail
Location:
7252 W Frontage Rd, Merriam, KS 66203
Think you'd be a great fit? So do we! Come grow with us at Polestar-apply now!
Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.
Salary Description $21.00-$25.00
$21-23 hourly Easy Apply 10d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Representative job in Kansas City, MO
Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Kansas City area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$33k-45k yearly est. 60d+ ago
Funeral Sales Representative
Precoa 4.1
Representative job in Kansas City, MO
at Lawrence A. Jones & Sons Funeral Chapels
Quality leads you can trust so you can earn what you want.
You're an ambitious professional who always strives to hit your goals. But, without qualified leads and community connections, are those goals even possible?
Imagine what you could do with a dedicated team supporting your efforts with qualified leads, appointment setting, and strategic marketing resources!
You'll be working in a recession-proof industry so the sky's the limit to growing your earning potential!
What you'll do (and why you'll love doing it)
Make what you want: Earn competitive compensation that you control by closing pre-set appointments (typical average of $65,000 - $70,000/annually with no earning cap)
Live Flexibly: Enjoy the freedom of being your own boss, setting your schedule and balancing work and life priorities
Capitalize on our support: Lead generation programs and strategic marketing programs provided at no cost - you'll be representing one of our premier funeral home partners in qualified meetings with clients that typically last 90 mins
Experience recognition of a lifetime: Precoa Escapes Sales Incentive Trips for you and your family
Advance your career: A current life insurance license or ability to obtain one will give you professional credentials to use now and in the future
Be independent, not alone
As an Advanced Funeral Planner, you have a dedicated team of over 50 agents setting appointments and helping you know as much as possible about your clients. Precoa's field management provides you with organizational tools, mentorship, and coaching to succeed in a unique and growing industry.
You can focus on what you do best - connecting with clients to plan their final wishes and provide peace of mind for their loved ones.
If you have these skills, we want to talk with you!
Current life insurance license or ability to obtain one
5+ years consultative sales experience is a bonus!
Strong interpersonal sales abilities, listening skills and relationship development skills
Ability to effectively close pre-set appointments
Excellent listening and persuasion skills, lead generation, and networking abilities
Ready for work to change your life?
About Lawrence A. Jones & Sons Funeral Chapels
For more than 70 years, Lawrence A. Jones & Sons Funeral Chapels has served the Kansas City community with deep compassion, integrity, and care. Founded in 1950 by Lawrence A. Jones Sr. and his wife Nettie, this family-owned funeral home was built on a belief that every family deserves dignity, clarity, and support-no matter their circumstances.
That legacy lives on today through a commitment to honoring life thoughtfully and helping families plan ahead with confidence and peace of mind. For those drawn to preneed work, this is a place where conversations matter, relationships last, and planning ahead truly becomes a gift to the families you serve.
$65k-70k yearly Auto-Apply 22d ago
HP Customer Sales Representative
2020Companies
Representative job in Kansas City, MO
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
#TAYNP
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly Auto-Apply 3d ago
Aftermarket Inside Sales Representative
Hillenbrand 4.8
Representative job in Kansas City, MO
Coperion is currently seeking an Aftermarket Inside Sales Representative to support our Kansas City, MO location. The role focuses on achieving regional aftermarket sales targets for manufactured products, parts, and accessories. This is a hybrid position, working an average of 3 days in the office per week.
Role located in Kansas City, MO or Whitewater, WI
Monday - Friday: 8a-5p
Work You'll Do:
Identify and pursue aftermarket sales opportunities with existing customers and new prospects.
Prepare quotations for components and parts, whether manufactured in-house or sourced from outside suppliers.
Coordinate and communicate within the organization to achieve and exceed sales goals.
Maintain strong customer relationships, attend trade shows, and visit customers as required.
Support other duties as assigned by the manager.
Team:
This role will be part of the Coperion Sales & Relationship Management team, collaborating closely with technical support and sales colleagues to drive growth and customer satisfaction.
Basic Qualifications:
Bachelor's degree or equivalent experience.
At least two years of proven customer service or sales experience.
Self-starter with a results-driven mindset.
Technical background preferred, with excellent verbal and written communication skills, detail orientation, and strong organizational skills.
Proficiency in Microsoft Office Suite and SAP
Bilingual in Spanish is preferred
#LI-AW1 #LI-HYBRID #IND123
Who we are:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion's divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow™ - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: ********************
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
$40k-62k yearly est. Auto-Apply 18d ago
Biologics Sales Representative - Aesthetics & Regenerative Medicine
PC Wound Care 4.2
Representative job in Kansas City, MO
Job Description
PC Wound is seeking a motivated and results-driven Biologics Sales Representative to join our dynamic team within the Aesthetics & Regenerative Medicine division. In this role, you will be responsible for promoting our innovative biologic products to a diverse range of healthcare professionals, including dermatologists, plastic surgeons, and aesthetic clinics. Your expertise in aesthetics and regenerative medicine will enable you to educate potential clients on the benefits and applications of our products, ultimately contributing to patient care advancements. As a member of our sales team, you will leverage your strong communication and relationship-building skills to foster long-term partnerships with healthcare providers, ensuring they have access to the latest in biologic therapies. You will have the opportunity to work in a fast-paced environment, collaborating with other sales representatives and cross-functional teams to achieve our growth objectives. We are looking for someone who is passionate about the aesthetics field and is eager to make a meaningful impact in the industry. If you are driven, enthusiastic, and ready to take your sales career to the next level with a company that is at the forefront of medical innovation, we encourage you to apply for this exciting opportunity.
Responsibilities
Identify and generate new business opportunities within the aesthetics and regenerative medicine markets.
Establish and maintain relationships with healthcare professionals, including dermatologists and plastic surgeons.
Deliver product presentations and demonstrations to educate clients on biologic offerings.
Develop and implement effective sales strategies to meet or exceed sales targets.
Conduct market research to understand industry trends and competitor activities.
Collaborate with marketing teams to create targeted promotional materials and campaigns.
Provide exceptional customer service and support, addressing client inquiries and concerns promptly.
Requirements
Existing client relationships strongly preferred.
Proven sales experience in the medical or pharmaceutical industry, preferably in aesthetics or regenerative medicine.
Strong understanding of biologic products and their applications.
Excellent communication and interpersonal skills, with the ability to build rapport quickly.
Demonstrated ability to achieve and exceed sales goals and objectives.
Ability to travel as needed to meet with clients and attend industry conferences.
Benefits
High commission structure - unlimited earning potential
Independent Contractor (1099) role - flexibility and autonomy
Access to cutting-edge biologic and Mesenchymal Stem Cell (MSC)-based products
Marketing resources and clinical training provided
Be part of one of the fastest-growing fields in regenerative medicine and aesthetics
Flexible schedule
$46k-79k yearly est. 26d ago
988 Crisis Call Center Representative/Peer
Wyandot Behavioral Health Network 3.5
Representative job in Kansas City, KS
Purpose:
Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN.
Duties Include:
· Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support.
· Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers.
· Making the least restrictive level of care recommendations and coordinating care for the callers.
· Conduct outreach calls to individuals identified in need of support.
· Develops complex intervention plans to address the clinical needs of callers.
· Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers.
· Helps develop safety plans to best support the health and wellness of callers.
· Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals.
Maintains needed training to meet job expectations, compliance, and position competency.
Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes.
Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions.
Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices.
Performs other duties as assigned by immediate supervisor or designate.
Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day
Requirements
Job Requirements, Education, and Qualifications
· High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field.
· Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application.
· The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services.
· The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients.
· The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision.
· Clinician must be familiar with risk management issues and safety procedures to ensure
that consistent efforts are made for implementation. The Clinician is responsible for monitoring
the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe.
Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.
Salary Description 20.00 per hour based on experience
$27k-32k yearly est. 60d+ ago
Patient Access Acute Representative I
IHC Health Services 4.4
Representative job in Saint Joseph, MO
A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality.
Essential Functions
Greet and assist patients and visitors in a courteous and professional manner.
Obtain and verify patient demographic, financial, and insurance information.
Register and schedule patients for appointments, tests, and procedures.
Collect and process co-pays, deductibles, and balances due at the time of service.
Provide patients with information on financial assistance, payment plans, and charity care.
Explain and obtain signatures on consent forms, policies, and disclosures.
Provide patients with directions, maps, and parking information.
Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
Document and update patient records in the electronic health system.
Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
Skills
Interpersonal Skills
Customer Service
Insurance Verification
Computer Literacy
Payment Processing
Medical Billing
Problem Solving
Qualifications
High School diploma or equivalent is preferred.
Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
Experience with Epic preferred.
Customer service experience, preferably in a healthcare setting, is required.
Demonstrated ability to work in a fast-paced environment.
.Physical Requirements
Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles
Location:
Saint Joseph Hospital
Work City:
Denver
Work State:
Colorado
Scheduled Weekly Hours:
36
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$29k-33k yearly est. Auto-Apply 2d ago
Sales Development Trainee / Account Representative
SMC Corporation 4.6
Representative job in Kansas City, MO
PURPOSE The SMC Sales Development Program is a sales development program designed to provide training on our extensive product line, proficiency of our corporate sales strategies, familiarity of our manufacturing methods, and competency of our internal support processes. This is an entry- level outside sales position at SMC, with ample opportunity for growth once at the branch.
The SMC Sales Development Program training is both classroom-based and hands-on, accommodating the varied learning styles of trainees. Unlike other sales training programs, the SMC Sales Development Program provides training through work-experience; you will spend time with each of SMC's departments working and building relationships throughout your time at headquarters. These cross-departmental relationships and knowledge will make you invaluable to customers while in the field.
The SMC Sales Development Program exists to prepare a person for a career in outside sales with SMC Corporation of America-we welcome interested individuals with all levels of experience and backgrounds to apply. The SMC Sales Development Program is a great opportunity for those looking to gain an understanding of automation in manufacturing, regardless of their prior education or work experience. We are looking for curious-minded individuals who are looking to join a company dedicated to sustainable automation.
ESSENTIAL DUTIES
The Sales trainee will receive training that ranges from sales skills development and corporate culture to SMC's applications, product line, and target industries served. They will learn about sales strategy, marketing and manufacturing production and order fulfillment. Specifically, the trainee will be required to participate in the following training activities:
During the 12 weeks in training, participants develop selling skills, learn SMC target industries, the SMC product line and its applications, and beyond. Importantly, there is extensive training on our product line and its applications in the manufacturing environment.
Actively participate in learning activities which demonstrate sales operations and supply chain functionality
Complete written and practical training in supply chain policy and procedures
Actively participate in learning the activities of a technical support role
Complete basic pneumatics training and other technical training as directed by SMC sales management
Review product catalogs & manuals to gain a basic understanding of SMC product
Work with our internal support team to learn how to demonstrate "best in class" customer support
Partner with experienced SMC sales professionals on customer & distributor visits
Collaboration with cohort members to present a customer pitch to SMC leadership
Complete short-term work assignments in all functional areas of the business (such as production, warehouse, customer service, etc.)
Participate in simulated selling scenarios onsite with Sales Division leadership and SMC's successful sales team members
Cross-departmental and internal collaboration between teams to build strong relationships at headquarters that will be key to success in the field
Available Branches for assignment after graduating the Sales Academy:
Atlanta, GA
Austin, TX
Birmingham, AL*
Boston, MA
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Dallas, TX
Denver, CO*
El Paso, NM*
Indianapolis, IN
Kansas City, MO*
Knoxville, TN*
Los Angeles, CA
Milwaukee, WI
Minneapolis, MN
Nashville, TN
New Jersey (multiple locations)
Phoenix, AZ
Portland, OR
Richmond, VA*
Rochester, NY
San Jose, CA
St. Louis, MO
Tampa, FL
* Some of the listed branches are satellite branches and will be hiring trainees on a case by case basis
PHYSICAL DEMANDS/WORK ENVIRONMENT
Fast paced environment (includes both office and field work)
Occasional travel in a team training environment may be required
Physically capable of lifting SMC products and displays up to 50 lbs.
Varying work hours
MINIMUM REQUIREMENTS
Two (2) year Technical degree or equivalent work experience, four (4) year degree preferred
Excellent communication skills
Proficient in the use of computers and ability to learn new programs and tools as required
For Internal Use only: SalesAcad001, Sales001
$48k-70k yearly est. 43d ago
Leasing Representative
Prg Real Estate Management Inc. 4.4
Representative job in Kansas City, MO
Join the team at 45 Madison Apartments in Kansas City, MO as a Leasing Representative and play a key role in creating a welcoming, high-performing apartment community. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and enjoys building strong relationships with prospects and residents.
Responsibilities
Serve as the first point of contact for prospects, residents, and guests
Conduct tours, highlight community features, and close leases to meet occupancy goals
Manage the full leasing process: applications, verifications, move-ins, renewals, and move-outs
Maintain daily communication with prospects and follow up using CRM tools
Deliver excellent resident service and coordinate with maintenance on service requests
Ensure models, common areas, and vacant units are market-ready and presentable
Complete leasing paperwork, collect deposits and rent, and prepare required reports
Assist with community events, marketing initiatives, and market surveys
Uphold all policies, laws, and regulations including Fair Housing and ADA
Qualifications
2+ years of sales, leasing, or hospitality experience
Strong customer service and communication skills
Highly organized with attention to detail and deadlines
Proficient in Microsoft Office; Yardi or CRM experience preferred
High school diploma or equivalent required; college degree preferred
Ability to work weekends, evenings, and flexible hours as needed
Willingness to float between properties if required
Why Join Us?
Competitive pay with up to $2,000/year in quarterly bonuses
$100 leasing commissions, and $50 transfer commissions
70% company-paid medical premiums + HSA options
Robust PTO, 14+ paid holidays, and paid parental leave
Rent discounts + employee savings programs
Free virtual therapy and wellness resources
Paid training, certifications, and opportunities for advancement
Supportive, team-focused culture that invests in your growth
leasing agent leasing consultant real estate property hospitality sales
$2k monthly Auto-Apply 17d ago
Universal Banking Rep I
Dickinson Financial Corporation 4.4
Representative job in Leavenworth, KS
The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking interactions. Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking interactions. The agent will work as part of a team under the direction of the center manager and assigned team leads. The agent will be responsible for supporting department objectives through direct client interactions, adhering to quality standards, and performing light administrative tasks.
A successful agent will be a client focused team player who is comfortable interacting with clients through video and other forms of client-facing technology such as email and live chat in order to complete banking transactions provide client service, support and recommending other products and services. The agent must be focused on the delivering of exceptional client service during each client interaction.
Full‐time associates are eligible for our benefit package that includes: medical, dental, and vision insurance; 401(k) plan; Company paid life insurance, short and long term disability insurance; Company paid vacation, sick leave, holidays, and more! Position will remain open until a qualified applicant is hired.
Principal Accountabilities:
Delivers Fast, Easy, and Personal client service consistent with company's standards with each client and associate interaction.
Work as part of a team of client-facing associates who exhibit a strong professional and client-focused orientation in all client interactions.
Provide front-line cient support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels.
Receive, process, and fulfill client requests and product applications submitted through web forms, via email, fax, electronic support forms, and account applications, for all institutions. Representatives will work requests submitted through the web sites, outbound sales, and from the client care center.
Process client support requests and inquiries including, but not limited to: Reg E Inquires, Stop Payments, ACH inquires, Account Information. Close accounts, Password Resets etc.
Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, and deliver fulfillment materials, and upload approved accounts.
Perform all tasks necessary to process secured credit card collateral accounts and refer applications to the credit department for further processing.
Maintain a personally professional and presentable appearance in all internal and external client interactions.
Ethically conducts operational tasks related to protecting client and bank assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation.
Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates.
The ability to adhere to specific quality standards, codes of conduct and professionalism.
Be fully proficient in video teller and online banking tasks.
Engage with clients in a professional and friendly manner while providing a positive brand experience during each client interaction.
Process bank transactions including check cashing, withdrawals, account inquires and other transactions and inquiries in accordance with bank policies and procedures.
Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee handbook policies; and Operations, Audit, and Security policies through regular and thorough training.
Assist with troubleshooting and issue resolution tasks associated with Interactive Teller Machines and liaise appropriately with center management, branch, operations, and IT staff in problem identification and resolution.
Perform administrative tasks as assigned.
Work with individuals in other departments (retail branches, client care, online banking, and client relations) to address Universal Teller Center customer service issues and escalations.
The agent must be able to work a schedule commensurate with Retail Branch and Interactive Teller Machine hours of operation which may include evening and weekend shift assignments
Maintain customer confidentiality.
Ad hoc duties as assigned
Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.
$30k-33k yearly est. 1d ago
988 Crisis Call Center Representative/Peer
Wyandot Behavioral Health Network 3.5
Representative job in Kansas City, KS
Job DescriptionDescription:
Purpose:
Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN.
Duties Include:
· Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support.
· Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers.
· Making the least restrictive level of care recommendations and coordinating care for the callers.
· Conduct outreach calls to individuals identified in need of support.
· Develops complex intervention plans to address the clinical needs of callers.
· Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers.
· Helps develop safety plans to best support the health and wellness of callers.
· Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals.
Maintains needed training to meet job expectations, compliance, and position competency.
Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes.
Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions.
Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices.
Performs other duties as assigned by immediate supervisor or designate.
Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day
Requirements:
Job Requirements, Education, and Qualifications
· High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field.
· Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application.
· The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services.
· The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients.
· The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision.
· Clinician must be familiar with risk management issues and safety procedures to ensure
that consistent efforts are made for implementation. The Clinician is responsible for monitoring
the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe.
Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.
How much does a representative earn in Saint Joseph, MO?
The average representative in Saint Joseph, MO earns between $23,000 and $51,000 annually. This compares to the national average representative range of $23,000 to $55,000.