Representative jobs in San Bernardino, CA

Customer Service/Routing Rep will work closely with the Customer Service Manager along with the Shipping and Operations Team in the performance of a wide-range from preparing and scheduling of shipment, drop off-pickups along with other operational tasks. The Customer Service Manager will lead the team of any office activities and direct team to motivate for results or daily goals. Roles and Responsibilities include but are not limited to: Must be able to take responsibility and ownership of their work Ability to multi-task in a fast-paced environment Possesses a high degree of dependability and integrity Must be able to work with little supervision Excellent verbal and written communication skills Ability to speak effectively in front of groups of employees. Proficient in Microsoft Applications is a plus. Basic Math skills to determine pallets to be shipped based system dimensions for orders shipping Respond to customer/carrier emails in timely manner Respond to all major retailers' messages within 24 hours Identify and assess customers' needs to achieve satisfaction Schedule all shipments with customers/carriers ensuring that daily capacity for production/shipping is not exceeded. Often working under the pressure of competing and sometimes conflicting priorities Highly motivated, a team player and motivated self-starter Experience using a WMS (Warehouse Management System) and multiple routing portals. Knowledge of warehouse related software Knowledge of the apparel industry Experience with E-Commerce businesses Bi-lingual preferred but not required. Serves as the back up for Customer Service Manager Ensures company is staying compliant with Customers requirements, auditing label placements. SHIFT: M-F 6:00am-2:30pm, Sundays as needed SHIFT: M-F 8:00am-4:30pm, Sundays as needed *Schedule flexibility depending on projects and peak season. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires periodic stooping/ bending and frequent walking/standing throughout day. Requires occasional lifting of objects less than 50lbs. May on occasion require lifting, with assistance, of objects weighing 50 to 75 pounds. Work involves activities that require special safety precautions which include working around moving parts. Requires use of personal protective equipment. Work towards thriving and driving towards continuous improvements. Occasional weekends Schedule flexibility depending on projects and peak season. Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups, customers, or employees of the organization. Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to walk and talk or hear. The employee must be able to perform daily each of the warehouse functions in the area in which they are assigned. They are required to lift and/or move up to 50 pounds. Operate MHE throughout the shift. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work Environment: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, extreme cold, extreme heat, and dust. The noise level in the work environment is usually moderate to loud. The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

Onsite in Anaheim, CA 92806 W2 Contract 6+ months M-F 8am-5pm Start ASAP $21/hr -Weekly Pay and Benefits! Our leading Electrical and Electronics Manufacturing client is growing and hiring a Customer Service Rep to join their smart, diligent and collaborative team. As a Customer Service Representative, you will play a key role in interacting with both new and existing customers. You will leverage your in-depth knowledge of the product lines to deliver accurate, timely information and solutions. With a customer-first mindset, you'll provide support across up to three communication channels-voice, chat, and email- while maintaining an empathetic approach. Your keen attention to detail will ensure customer concerns and inquiries are thoroughly documented and shared with management, helping to represent the voice of the customer and drive improvements within the organization. Job Duties: · Handle inbound customer inquiries via live chat and email, addressing product education, troubleshooting, and warranty or return-related questions. · Assess customer needs by asking insightful questions, ensuring satisfaction through active listening and tailored solutions. · Build strong rapport with customers, fostering positive experiences and brand loyalty. · Collaborate with peers and consult knowledge articles to resolve inquiries accurately when answers are unclear · Develop in-depth knowledge of the product line to provide informed and effective support. · Ensure clarity by thoroughly understanding company policies and communicating them clearly to customers. Requirements: · Interfaced directly with customers, effectively deescalating challenging situations. · Demonstrated strong leadership through empathetic communication and support. · Skilled in managing and prioritizing multiple customer cases simultaneously. · Proficient in using various platforms to resolve customer inquiries efficiently. · Excellent written and verbal communication skills. · Proven experience troubleshooting complex issues and guiding customers to resolution. · Accurately documented customer interactions within case records for future reference. · Fluent in English with proficiency in email and chat communication. · Strong proficiency in Microsoft Office Suite. · Capable of typing at approximately 40 words per minute. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Title: Customer Service Representative - B2B / Dealer Support Employment Type: Temp (Covering Leave Until End of December) Schedule: Monday-Friday; flexible start at 6:00 AM or 7:00 AM Compensation: $22.00 per hour Company Overview: A well-known tire manufacturer with a global presence, producing a wide range of tires for passenger cars, trucks, SUVs, and high-performance vehicles. Recognized across the automotive industry for quality and innovation, the company focuses on performance, durability, and safety. Job Summary: The Customer Service Representative plays a pivotal role in supporting the dealer network by ensuring accurate and efficient order fulfillment. Serving as a primary point of contact, this position addresses inquiries, resolves issues, and contributes to overall customer satisfaction. Success in this role requires strong communication skills, attention to detail, and an understanding of B2B client needs in a fast-paced environment. Key Responsibilities: Receive and process telephone, email, and fax orders. Verify stock availability, locate inventory, and confirm credit approval for invoicing dealer warehouse orders. Handle container and consignment orders and monitor/process back orders. Process inventory returns and billing corrections. Provide dealers and sales personnel with order status updates; track and trace shipments. Keep dealers informed about container status, special promotions, discontinued inventory, and sales program deadlines. Address dealer inquiries and resolve complaints within department authority. Manage pricing code entry and maintenance for assigned dealers. Maintain regular communication with Regional Sales Managers on daily order receipts, shipping schedules, dealer inquiries/complaints, and issue resolution. Make inventory production recommendations and handle warehouse transfer requests. Process Federal Excise Tax (FET), city/county/state commission credits, and other credit memos. Maintain dealer order files and current pricing files. Respond to management inquiries; prepare sales history reports and other documentation as needed. Perform other duties as assigned. Qualifications Required: High school diploma or equivalent. Minimum 3 years of experience in customer service order processing (B2B preferred). Ability to work independently and collaboratively as a team player. Exceptional organizational and time-management skills with the ability to prioritize. Strong written, oral, and presentation skills. Intermediate proficiency in Microsoft Office (Excel, Outlook, Word). Willingness to work overtime as business needs require. Adherence to company policies and safety guidelines. Ability to read/interpret simple instructions, correspondence, and memos; write clear correspondence. Effective one-on-one and small-group presentation skills. Proficiency in basic math: addition, subtraction, multiplication, division, fractions, and decimals. Apply common-sense understanding to carry out instructions in written, oral, or diagram form. Address problems involving several concrete variables in standardized situations. Regularly required to sit, use hands/fingers, handle or feel, and talk/hear. Occasionally required to stand, walk, or reach with hands/arms. Ability to lift and/or move up to 25 lbs. Specific vision abilities include close, distance, color, peripheral vision, depth perception, and focus adjustment. Ability to work in an office/warehouse support environment with a moderate noise level.

Customer Support & Product Specialist The Opportunity The Customer Support & Product Specialist at BIORAY plays a vital role in delivering exceptional, compassionate service to customers and practitioners by providing timely, accurate information about the company's liquid herbal supplements and supporting customers throughout their journey. This in-office, full-time role is responsible for responding to inquiries, onboarding new customers, resolving issues, creating helpful product documentation, and collaborating closely with sales, marketing, and product development to ensure a cohesive, educational experience that aligns with BIORAY's mission to help people find their unique path to healing. The ideal candidate brings at least two years of customer support experience, strong communication and problem-solving skills, technical aptitude, and a proactive, empathetic approach that reflects BIORAY's values of Curiosity, Honor, Ownership, Fun, Listening, Leadership, and Communication. What you will bring: • 2+ years of customer support experience or a related field. • Strong communication and interpersonal skills. • Excellent problem-solving abilities. • Zoho and Shopify experience a plus. • Technical aptitude and the ability to learn and understand complex products. • Proven ability to multitask and manage time effectively. • Familiarity with BIORAY products is a plus. The Company BIORAY is a purpose-driven health and wellness company based in Irvine, California, specializing in liquid herbal supplements that detoxify the body, support organ systems, and vitalize hormones. Founded in 1991 by Stephanie Ray, BCN, CNHP, BIORAY blends traditional Chinese herbalism with modern science to create safe, effective products for individuals across all life stages-from infants to adults. With over 30 years of expertise, the company maintains a strong commitment to sustainability, ingredient transparency, and holistic well-being. BIORAY operates in-house manufacturing and fosters a collaborative, fast-paced environment where employees are encouraged to live the core values, prioritize self-care, and make a meaningful impact in the world. Why you'll love it here: • Growth & Innovation: Join a company that is actively expanding with new land for ingredient cultivation and enhanced facilities to drive its mission of wellness and natural health solutions. • Commitment to Quality & Education: BIORAY maintains rigorous quality standards while promoting continuous learning and professional growth for its team members. • Exceptional Benefits: Enjoy a comprehensive benefits package, including profit sharing, funding for continued education, and acupuncture and chiropractic care coverage. • Purpose-Driven Culture: Be part of a team dedicated to improving lives through innovative, natural solutions that prioritize health and wellness. Our Core Values BIORAY 's core values center on harmonizing nature and science to create safe and effective herbal supplements that support health, vitality, and environmental well-being. The company is dedicated to helping individuals discover their unique path to healing, emphasizing sustainability, ingredient transparency, and holistic wellness. BIORAY fosters a collaborative and fast-paced work environment where employees are encouraged to embody these values, prioritize self-care, and contribute meaningfully to making the world a better place. What the Role Entails The following are detailed performance objectives for this role. When measuring overall aptitude and cultural fit, all candidates will be benchmarked using these standards. Performance Objectives: Deliver Exceptional Customer Response Times: Within the first 60 days, maintain an average response time of under 2 business hours for all customer inquiries received via phone, email, or chat, ensuring that at least 95% of customer issues are acknowledged and resolved or appropriately escalated within 24 hours. Enhance Customer Product Knowledge & Onboarding: Develop, update, and publish at least 3 new user guides or tutorials within the first 90 days to improve customer understanding of BIORAY's products and onboarding experience. Track usage of these materials and aim for at least 80% of new customers to access and use these resources within their first month. Support Continuous Improvement & Cross-Team Collaboration: Actively identify and document at least 5 recurring customer pain points or feedback themes within the first 6 months and collaborate with sales, marketing, and product development teams to recommend actionable improvements that enhance overall customer satisfaction and support BIORAY's mission of helping people find their unique path to healing.

Job Title: Manufacturing Customer Service Representative Compensation: $21-$24 per hour Employment Type: Contract-to-Hire About the Role A well-established manufacturing company in Corona is seeking a detail-oriented and customer-focused Customer Service Representative. This contract-to-hire position is ideal for someone who thrives in a fast-paced environment and enjoys supporting clients and internal teams with accuracy and professionalism. Key Responsibilities Respond to customer inquiries via phone and email regarding orders, shipments, and product information Process purchase orders and coordinate with production and shipping departments Resolve issues related to delivery, returns, and product availability Maintain accurate records in ERP and CRM systems Collaborate with internal teams to ensure customer satisfaction and timely fulfillment Support account managers and sales teams with administrative tasks Qualifications 2+ years of customer service experience in a manufacturing or distribution environment Strong communication and problem-solving skills Proficiency in Microsoft Office and experience with ERP systems (SAP, Oracle, or similar) Ability to multitask and manage priorities in a deadline-driven setting High school diploma required; associate degree or higher preferred Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Ultimate Staffing Services is actively seeking a dedicated Customer Service Representative to join their client's team in California. This role is essential in ensuring that customer inquiries are handled promptly and efficiently, maintaining a high level of customer satisfaction. Responsibilities Responding to customer inquiries through various communication channels, including phone and email. Assisting customers with their questions and concerns to provide satisfactory solutions. Maintaining and updating customer records accurately in the company's database. Collaborating with team members to ensure smooth operations and customer satisfaction. Adapting to different customer situations and providing appropriate solutions. Ensuring all interactions comply with company standards and policies. Providing feedback to help improve overall customer service processes. Qualifications High School diploma or equivalent required. Experience in a customer service role is preferred. Strong communication and interpersonal skills. Proficiency in basic computer applications, including Microsoft Office Suite. Ability to handle a high volume of customer interactions with patience and professionalism. Required Work Hours The position requires working full-time hours, Monday through Friday. Benefits The company offers competitive pay and a supportive work environment. Additional benefits may include healthcare options, paid time off, and opportunities for professional development. Additional Details Salary Range: $20 - $23 per hour ``` All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent

Job Title: Member Service Representative (Bilingual - Vietnamese and Spanish) Target Compensation Range: $25.00-$28.00/hour, depending on the level of relevant qualifications and experience. About Us: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community, we prioritize accessibility, affordability, and quality in all aspects of our services. Join us in our mission to transform healthcare delivery and make a meaningful difference in the lives of our members. SUMMARY: The Member Service Specialist is responsible for answering telephonic inquiries from current and potential members and providers regarding Medicare Advantage benefits, eligibility, enrollment, claims, referral, prior authorizations, appeals & grievances and other related concerns. Our Member Service Specialists ensure customer satisfaction by providing excellent customer service, displaying a desire to help and maintaining a professional demeanor. Member Service Specialists will be expected to maintain quality and performance standards. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Handle inbound and outbound phone calls, emails and other necessary communications with members and providers Clearly identify and act on customer needs to achieve satisfaction. Clearly explain all details of the Medicare Advantage Plan including procedures, protocols, benefits, and any other necessary information to the member or provider during inbound and outbound calls. Fully understand all aspects of Medicare Advantage including but not limited to benefits, prior authorization, referrals, claims, enrollment, eligibility, appeals & grievances, providers networks and pharmacy services. Provide accurate and complete information using the tools provided Keep detailed written records of each telephone encounter during the call Adhere to all call center metrics as set forth by CMS regulation and call center leadership. Attempt to resolve the member's issue completely during the first phone call. Go above and beyond to provide exceptional customer service. EDUCATION and/or EXPERIENCE: 2+ years customer service experience Minimum 1+ years' experience with Medicare Advantage Health Plan experience. Excellent verbal and written communication skills including active listening and probing techniques. Ability to multi-tasks, time manage and prioritize. Ability to document information while on the phone with the member. Ability to build rapport with members Fluent in Vietnamese or Spanish (verbal and/or written) BENEFITS: 401(k) Dental Insurance Health Insurance Life Insurance Vision Insurance Paid Time Off

About the Opportunity: Vaco is working with one of our valued clients to add a Customer Service Representative to their team. This is a great opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and is looking to grow within a reputable and supportive organization. The ideal candidate is dependable, solutions-oriented, and able to communicate clearly and professionally with both internal teams and external customers. Responsibilities: Serve as the primary point of contact for customers via phone, email, or chat. Respond promptly to customer inquiries, resolving issues efficiently and professionally. Process orders, returns, and account updates with accuracy and attention to detail. Provide product or service information and troubleshoot issues as needed. Maintain detailed and organized customer records in CRM or internal systems. Collaborate with other departments (Sales, Logistics, Accounting, etc.) to ensure customer satisfaction. Identify opportunities to improve the customer experience and recommend solutions. Meet or exceed individual and team performance goals related to service, quality, and productivity. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree preferred. 1-3 years of experience in a customer service, call center, or administrative support role. Strong verbal and written communication skills. Proficient in Microsoft Office and comfortable using CRM or ERP systems. Excellent problem-solving and time management abilities. Strong attention to detail and commitment to accuracy. Team player with a positive, professional attitude and a customer-first mindset. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

The sales representative is an essential role at The Fragrance Boutique that will help to create and enhance the customer experience. In this role, the sales representative will become knowledgeable on fragrance notes and blends to help guide the customer in creating their perfect scent. Another job duty is that you will also be responsible for showcasing and selling artwork while sharing the stories and inspiration behind each piece. You'll also handle day-to-day shop responsibilities including appointment scheduling, phone support, and maintaining a clean space. Key Responsibilities: ● Custom Fragrance Creation: Craft personalized fragrances based on individual customer preferences using our in-house fragrance components. ● Representing Art: You will be responsible for selling artwork and sharing the story behind each piece, connecting clients to the artist's vision and creating an engaging gallery experience. ● Customer Service: Deliver a high-quality, personalized experience to each customer. Assist with fragrance consultations and guide them through the creation process. ● Phone & Appointment Management: Answer incoming calls, respond to inquiries, and schedule customer appointments efficiently and courteously. ● Shop Maintenance: Keep the boutique clean, well-organized, and visually inviting. Ensure that workspaces, fragrance stations, and displays are tidy and well-stocked. ● Team Collaboration: Work closely with other team members to support a smooth and enjoyable boutique environment. This position will require weekend hours.

Pacific Acquisitions in Woodland Hills, California is expanding! We are a dynamic marketing and sales company focused on building strong client relationships and surpassing our weekly targets. We're looking to add 3-5 driven and competitive individuals to our growing team. As a Sales Representative, you will start at the entry level, learning the ropes from the ground up. You'll help execute our clients' sales campaigns in top retail locations, connecting with a growing consumer base. Your role involves not only building relationships with new and existing customers but also presenting tailored promotions that best suit each individual. With paid training, you'll master the core principles of direct-to-consumer marketing, sales, and customer service. We offer long-term career paths with opportunities for advancement based on performance. We're constantly seeking motivated, goal-oriented people to join our team and thrive! Entry-Level Sales Representative Responsibilities: Engage with customers daily at our clients' top retail locations Present current promotions to potential new customers Deliver excellent customer service Attend team and client meetings Track individual and team sales goals weekly Expand brand awareness to generate new leads Build lasting relationships with customers and clients Desired Skills and Characteristics: Strong communication and interpersonal skills. Previous experience in sales, customer service, or retail is a plus. Proven ability to work effectively in a team and individually. Enthusiastic and positive attitude with a genuine desire to assist customers. Adaptability and a willingness to learn and grow in a fast-paced environment. Basic knowledge of marketing concepts is an advantage. Perks & Benefits: Weekly pay Travel opportunities Regular networking with industry leaders nationwide Leadership and growth opportunities

The South Coast Plaza Seasonal Sales Support provides administrative and logistical support for the Retail Store Operations Staff. Additionally, the Seasonal Sales Support will assist with client hospitality to ensure an exceptional client experience. Full-time opportunities are available. The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays. Responsibilities: Enters sales at POS. Answers and properly directs all incoming calls. Assists on the sales floor when necessary, in order to satisfy clients' needs such as providing hospitality. Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times. Assists Sales and Operations team wrap client packages. Assists Sales and Operations team with the cleaning of client jewelry. Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders). Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes). Assists the Operations team with the unwrapping of David Yurman Bags for easy access. Assists the Operations team with the putting together of DY Pocket Folders. Assists Operations team package and ship client packages. Assists Operations team in inventorying office supply needs. Assists Operations team in inventorying packaging needs. Assists Operations team in inventorying stationary needs. Assists Operations team identify client jewelry repairs. Assists store in maintaining a clean case line. Assists Sales and Operations team organize understock. Assists Operations team with Inventory Serial Case Audits. Ensures organization and cleanliness of jewelry cleaning area. Qualifications Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred Computer skills: Proficient in Microsoft Excel and Outlook Ability to be detail-oriented, adapt and prioritize in a fast-paced environment Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,). Expected base pay for the role is $20.00 - $23.00/hour.

California Mantel & Fireplace, Inc. has been a trusted whole hearth supplier for 30 years, manufacturing and installing mantels and leading fireplace brands, Heatilator and Heat & Glo. Our goal is to provide a centerpiece of warmth and class for every home, creating the desired look and feel for our customers. We are recognized by the building industry as setting the highest standard in value, quality, and customer service. Based in Sacramento, CA with a division in Anaheim, CA, we service the nation's largest developers, custom homeowners, and homebuilders. Our extensive selection of styles, finishes, and colors ensures an elegant fireplace mantel that is custom-fitted and installed with precision and care by trained professionals. Role Description This is a full-time, on-site role for a Sales Representative located in Anaheim, CA. The Sales Representative will be responsible for building and maintaining relationships with customers, identifying sales opportunities, presenting and explaining the features and benefits of our products, and completing sales transactions. The Sales Representative will also provide exceptional customer service, follow up on leads, and stay up-to-date with industry trends and product knowledge to address customer inquiries effectively. Qualifications Proven experience in sales, preferably in a related industry Strong communication and interpersonal skills Ability to build and maintain relationships with customers Excellent customer service skills Knowledge of fireplace mantels and hearth products is a plus Self-motivated, goal-oriented, and able to work independently Familiarity with CRM software and sales processes High school diploma or equivalent; bachelor's degree preferred Ability to work on-site in Sacramento, CA

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as an Open Order Representative. The ideal candidate will enjoy working with clients, both internal and external; be detail oriented; and is driven to meet tight deadlines in a fast paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. This is an in-office position located in Irvine, CA. A DAY IN THE LIFE In this role, you will… · Open incoming mail, sort and assign to our recording team members. · Perform quality control checks of documents · Perform data entry into our data bases and other documents as required. · Utilize UPS for tracking of incoming and outgoing documents. · Answer phone calls and emails from our clients. · Close out orders and maintain manifests of documents being sent back to clients. WHO YOU ARE You possess … · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients. · Excellent verbal and written communication skills. · The ability to react to change. Responsibilities · Open incoming mail, sort and assign to our recording team members. · Perform quality control checks of documents · Perform data entry into our data bases and other documents as required. · Utilize UPS for tracking of incoming and outgoing documents. · Answer phone calls and emails from our clients. · Close out orders and maintain manifests of documents being sent back to clients. · All other duties as assigned Qualifications · High School diploma or equivalent required. · 1 -2 years' experience working in an office environment. · 1-2 years' recording experience is preferred. · Familiarity with the Loan Modification Process is a plus. · Proven customer service skills. · Must be able to use and have basic computer skills and be proficient in the Microsoft software products. · Must be able to multi-task. · Must be capable of meeting daily production goals with a high level of accuracy. · Critical reasoning and thinking skills required.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender located in Upland, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 141 W Foothill Boulevard, Upland CA 91786 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $ 18.56/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE : Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com

ADP is hiring customer service professionals for their Associate Client Support Consultants positions. Hybrid position - 3 days in the office/2 days at home, Monday thru Friday work week. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will work in a hybrid setting (work part of the week in the office, the other part at home), while serving as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. Fluent in both English and Spanish is a plus.

Job Description Entry-Level Associate Broker/CSR - Irvine, CA (In-Office) An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space. What You'll Do: Support senior and inside brokers with day-to-day servicing tasks Handle policy issuance, processing, and documentation Learn how to build submissions and market accounts to carriers over time Gain exposure to a wide variety of E&S accounts and client types What We're Looking For: No prior insurance experience required - open to motivated entry-level candidates Backgrounds in sales, customer service, or office administration are a plus Must be ambitious, detail-oriented, and eager to learn Strong communicator who thrives in a collaborative, in-office environment Compensation: Base: Competitive Salary Bonus potential after initial ramp-up period Opportunity for long-term career growth within a fast-paced brokerage team Location: 100% in-office - Irvine, CA Ideal for someone who values team culture, energy, and hands-on learning If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.

Customer Service Representative (Call Center | Temp-to-Hire | Irvine, CA | M-F 8:00am-5:00pm) Kickstart a Long-Term Career in Customer Service Are you someone who enjoys helping others and wants to turn that passion into a career? Our client's Irvine-based team is looking for motivated Customer Service Representatives to join their growing Customer Support call center. This is a full-time, temp-to-hire position with excellent long-term potential - perfect for anyone eager to start or grow their customer service career. You'll receive full training, supportive leadership, and a clear path for advancement. Responsibilities Manage inbound and outbound customer calls in a friendly, professional manner Assist customers with questions, orders, and account inquiries Accurately document information and follow up as needed Meet or exceed performance metrics and call quality standards Work collaboratively with your team to ensure excellent customer experiences Take part in ongoing training and coaching to develop your skills Qualifications No prior pindustry experience needed - we'll provide complete training Reliable, punctual, and committed to excellent attendance Great communicator with a positive attitude and willingness to learn Comfortable using computers and navigating multiple systems at once How to Apply If you're ready to take the next step toward a stable, rewarding career in customer service, we'd love to hear from you! Apply today and start your journey with a company that truly values its people and rewards performance. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

We're seeking an experienced, hands-on Customer Service Lead for an amazing company in Fullerton! In this pivotal role, you'll oversee daily operations, resolve complex customer issues, and ensure seamless experience for every client we serve. You'll act as a key liaison between customers, internal departments, and team members, continuously improving processes to uphold the highest standards of service. This is an exciting opportunity for a team-oriented leader ready to make a lasting impact in a fast-paced, growth-driven environment. Team Supervision & Support Lead, mentor, and support a team of customer service representatives Monitor individual and team performance, providing real-time feedback and coaching Assist in onboarding, training, and developing new team members Foster a positive, accountable, and collaborative team culture Customer Issue Resolution Handle escalated customer concerns and complex service inquiries Ensure prompt and professional resolution of customer issues Uphold a customer-first approach in all interactions Performance Monitoring & Reporting Track and analyze key metrics such as order accuracy, response time, and customer satisfaction Identify trends and areas for improvement, and implement corrective actions when needed Communication & Cross-Functional Collaboration Collaborate with Sales, Operations, and other departments to resolve issues and streamline communication Clearly communicate policy updates, process changes, and service improvements to the team. Core Competencies: Excellent communicator and team player Self-motivated, organized, and able to juggle multiple priorities High level of integrity and interpersonal skills Process-oriented mindset with a focus on continuous improvement Results-driven and accountable Education & Experience: Minimum 2 years' experience in Customer Service or Sales Support within a manufacturing setting Minimum 2 years' experience in retail or food service distribution is highly preferred Proven experience handling escalated issues and team supervision is a must College Degree highly preferred Benefits: Benefit offerings include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay: $25.00 - $28.00 per hour Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance