Customer Service Representative
Representative job in Shreveport, LA
Benefits:
Competitive salary
Flexible schedule
Opportunity for advancement
At American Screening Corporation (ASC), we are committed to delivering excellence in drug testing, medical supplies, and fulfillment services. Guided by our core values of Integrity, Accountability, Teamwork, Innovation, and Customer Focus, we strive to provide exceptional support to our customers and partners.
Role Overview:
The Customer Service Representative is the front line of ASC, responsible for ensuring every customer receives timely, professional, and accurate support. This role involves handling customer inquiries, processing orders, and resolving issues with a focus on accuracy, efficiency, and service excellence.
Key Responsibilities:
· Respond promptly to customer inquiries via phone, email, or chat with professionalism and empathy.
· Process customer orders from start to finish - including order entry, confirmation, tracking, invoicing, and returns.
· Verify product availability, pricing, and shipping details before order completion.
· Resolve product or service issues by clarifying the customer's concern, determining the root cause, and identifying solutions.
· Collaborate with fulfillment, shipping, and accounting teams to ensure accurate and timely order processing.
· Maintain customer records and document interactions in CRM and order management systems.
· Provide product knowledge and guidance to customers with a focus on accuracy and compliance.
· Continuously seek ways to improve customer experience through feedback and innovative solutions.
Qualifications:
· High school diploma or equivalent required; associate or bachelor's degree preferred.
· 1-3 years of customer service and order processing experience (preferably in healthcare, fulfillment, or distribution).
· Strong verbal and written communication skills.
· Ability to multitask, prioritize, and manage time effectively.
· Proficiency with CRM systems, order management software, and Microsoft Office.
· Detail-oriented with a focus on accuracy in order entry and documentation.
· Positive, professional, and team-oriented attitude.
Core Values in Action:
· Integrity - Ensures accuracy and transparency in all order transactions.
· Accountability - Takes ownership of order processing and customer resolutions.
· Teamwork - Collaborates with operations, fulfillment, and shipping teams to deliver on commitments.
· Innovation - Identifies opportunities to streamline order workflows.
· Customer Focus - Provides seamless and reliable service from inquiry to order delivery. Compensation: $14.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The National Drug & Alcohol Screening Association (NDASA) is a member-owned, member-driven, member-operated organization whose mission is to advocate for safe and drug-free workplaces and communities through legislative advocacy, education, training and excellence in drug and alcohol screening services. We offer a multitude of member benefits and discounts, keeping our members informed with weekly communications, a quarterly newsletter, a weekly podcast and Town Hall Meeting, monthly educational webinars and an annual conference. Our training, certification and accreditation programs are second to none. Member participation opportunities include committees, State Affiliates program, course re-seller training, promotions & sponsorships, and regional training events.
Auto-ApplyT-Mobile Sales Representative
Representative job in Shreveport, LA
Job Description
MAKE EVERYDAY RIDICULOUSLY AMAZING.
AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR
NEW HIRE BONUS RAMP UP STRUCTURE!!
WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions)
HOW is this PAID? A simple $400 payout
Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be!
The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile!
There has never been a better time to join our team and grow your income!
Responsibilities
As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!!
Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control!
BENEFITS
We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow!
Bonus Incentives
Automatic Raises
Health Benefits
PTO
401k
Pay Advances
Discounted Phone Service
Rewards Trips / Contests
Promotion Opportunities!
Child Care FSA (DCA) Benefit
Required Qualifications:
Open work availability for mornings, evenings, weekends, and holidays as scheduled
At least 18 years of age
A background check may be performed as part of the hiring process
Must be able to stand for long periods of time in a retail store environment
Must be able to move and/or lift up to 25 pounds
*Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.
Customer Support Representative
Representative job in Homer, LA
**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills.
Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
Is it possible to find a career you love with a global organization that supports your continued growth and success?
ABSOLUTELY!
Where you ask? Look no further than John Hancock!
Have you considered a career with us?
**Position Responsibilities:**
+ Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty
+ Meet quality expectations to ensure a positive client experience
+ Meet productivity expectations to maximize team service levels
+ Provide effective and timely resolution of a range of customer inquiries
+ Strike a positive and cooperative tone with both customers and coworkers
+ Strive for first-call resolution of customer issues
+ Translate scenarios that require problem resolution to positive service experiences
+ Strengthen the perception of MANULIFE in the marketplace
+ Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently
+ Complete ongoing training to stay abreast of product, industry, service and policy changes
+ Other duties as assigned
**Required Qualifications:**
+ Post-secondary education or high school diploma
+ Customer Service or Financial Services experience a plus
+ Ability to thrive in a lively working environment and manage multiple tasks
+ Outstanding verbal communication skills and strong telephone etiquette
+ Possess the ability to multi-task
+ Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment
+ Demonstrated problem resolution skills
+ Effective listening skills
+ Demonstrated computer efficiency
+ Outstanding customer service skills
+ Business writing skills
**Preferred Qualifications:**
+ Current SIE, Series 6 or 7, Series 63
+ Working knowledge of IRAs & other retirement products
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
Ready to take the next step?
Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD)
Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST.
\#LI-JH
**About Manulife and John Hancock**
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ .
**Manulife is an Equal Opportunity Employer**
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ .
**Referenced Salary Location**
USA, Virginia - Full Time Remote
**Working Arrangement**
Remote
**Salary range is expected to be between**
$38,550.00 USD - $64,250.00 USD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
Company: John Hancock Life Insurance Company (U.S.A.)
Bilingual Call Center Representative
Representative job in Shreveport, LA
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyYouree Call Center Customer Service Representative
Representative job in Shreveport, LA
FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
Customer Service Representative Requirements:
Customer service experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
Auto-ApplySales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS
Representative job in Shreveport, LA
Country USA State Louisiana City Shreveport Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management.
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Sales Representative
Representative job in Shreveport, LA
:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
Sell select products in a geographical territory and/or assigned accounts.
May work in a team approach and assist other sales positions with territory management and communication.
Participate in corporate and local campaigns.
Make sales calls to qualify prospects in person and over the telephone. Generate leads. Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries.
Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters.
Collaborate with various departments within the branch.
Minimum Qualifications
Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.
Strong communication, organizational, and time management skills.
Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
Intermediate computer skills including a working knowledge of Microsoft Office Suite.
Ability and willingness to work outside normal business hours to prepare for sales activities
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Call Center Representative
Representative job in Bossier City, LA
As a Call Center Representative, you will be responsible for handling a diverse range of member service calls in a prompt and courteous manner. You will address and resolve member inquiries and issues related to accounts, orders, payments, products, and services, ensuring a high level of satisfaction. This role includes actively cross-selling products and services to enhance member relationships. This is a high contact position that requires the ability to deal effectively with members by telephone, in writing and via Internet. This role involves managing approximately 25,000 incoming calls and over 35,000 transactions annually.
Job Requirements:
High school graduate or equivalent.
At least one year experience in customer service or call center required.
Strong communication skills with a professional and courteous demeanor.
Ability to handle high call volumes and multiple tasks simultaneously.
Basic understanding of financial services and products provided by the credit union.
Proficiency in using computer applications and learning new software systems.
All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.
Benefits:
At Barksdale Federal Credit Union we care about our people - and that means offering more than just a paycheck. That's why we offer a benefits package designed to support your whole life - at work and beyond. From health and wellness, time off, and professional growth, you'll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Health & Wellness:
Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
Mental Health Support: Confidential support through our Employee Assistance Program (EAP) - available to you and your household.
Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.
Time Off & Balance
Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
Volunteer Time & Opportunities: Make a difference in your community - we make it easy to get involved. As well as we reward you for doing so!
Financial Benefits
401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.
Growth & Recognition
Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable - invest in your future without the financial stress.
Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
Employee Recognition & Milestones: We also honor employees' tenure milestones through our service anniversary program, celebrating their dedication to our mission.
NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.
Auto-ApplyCustomer Service Representative, LA Department of Revenue
Representative job in Bossier City, LA
The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR). The CSR provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies.
Essential Job Responsibilities and Duties
Handles customer inquiries which requires knowledge of the tax laws and departmental policies and procedures. In addition, knowledge of the LDOR information system (DELTA), LDOR filing and payment applications, and LDOR's website would be a plus.
Conducts detailed analysis of accounts for which returns have been processed, including researching the history on the taxpayer's account to provide accurate information and instructions.
Reviews original and amended tax returns to ensure changes are in compliance with the current tax laws. Corrects returns that are not in compliance and notifies the taxpayer.
Calculates correct taxes, penalty, interest, and fees due based on applicable knowledge of the specific tax.
Confers with and educates taxpayers or tax professionals in the use of LDOR filing and payment applications, LDOR's website, use of the proper form(s), applicable tax laws, and departmental policies.
Corrects records held within LDOR's information system (DELTA) to accurately reflect amounts reported and due. In addition, it may require eliminating assessments issued in error, correcting data entry errors, and online entry of returns
Completes mandatory training requirements within the established deadlines.
Regular and timely attendance
Other duties as assigned
Required Education
Minimum Qualification - One year of college or business school preferred or equivalent work experience in a business-related curriculum
Required Experience
Preferred - One year of call center or customer service experience or in which clerical work was a major duty
Familiarity with tax laws or accounting/bookkeeping or banking is a plus, but not required.
Strong computer skills and typing proficiency required
Must be able to type at least 30 words per minute
Please note: Any applicant who receives and accepts a conditional offer of employment will be required to successfully pass a completed criminal history records check prior to his or her first day of work. The completed history records check includes, but is not limited to, fingerprints, state background check, FBI background check, and Tax Clearance for suitability to access Federal Tax Information (FTI).
Auto-ApplySales Representative
Representative job in Shreveport, LA
Responsibilities (will include but are not limited to the following)
Maximize sales in assigned accounts by increasing distribution, shelf space, displays, securing price points, merchandising, etc. while on relief routes
Responsible for executing account level objectives while on routes
Maintain regular call frequency on all assigned retail accounts to meet sales obligations and customer needs
Ensure product freshness standards in all assigned retail accounts
Build displays, participate in shelf resets, and other merchandising activities as required
Re-pack product in the market to maintain high company standards and package integrity
Sustain proper inventory levels at retail accounts to ensure there are no out-of-stock/over-stock situations
Provide periodic feedback regarding competitive market data
Work with all departments to resolve customer service issues (e.g. credit/collection, deliveries, etc.)
Maintain accurate inventory levels in Mobility handheld
Attend sales/team meetings as directed by management along with daily interaction with manager to discuss sales issues, competitive activities, and opportunities to maximize sales efforts
Participate in evening and weekend promotions as necessary
Safety awareness and prevention is the duty of all employees. As an employee of Eagle Distributing, it is incumbent of you to think safe, be safe, act safe and be aware of all situations that could put safety in jeopardy to any employee or our customers. Perform pre- and post-trip inspections on company vehicles. Follow all traffic laws, ordinances and regulations of Local, State, Federal and Company.
Qualifications
Must be 21 years of age and have a valid driver's license and safe driving record
Highly self-motivated and results oriented with the ability to set priorities, coordinate multiple tasks simultaneously, and be attentive to details
Strong selling and negotiation skills
Good math skills and computer skills - Microsoft Office programs (Excel, Outlook, PowerPoint and Word) preferred
Ability and willingness to work flexible hours
Strong customer service skills and the ability to work in a team environment and strong verbal and written communication skills
Physical requirements include: Repetitive bending, lifting up to 20 lbs, pulling/pushing up to 250 pounds on a two-wheeler, hanging point of sale merchandise
Work Experience Requirements
Prior selling or merchandising experience preferred
Education Requirements
High school diploma or GED certificate required; College degree preferred
Compensation: $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyInside Sales Representative
Representative job in Shreveport, LA
For over 75 years, Purvis Industries is proud to be a family-owned and operated industrial distributor that does business the old-fashioned way: sell quality, top-tier manufacturers, know the products and the application challenges the products solve, and have the product available on the local branches' shelf. Today, the company has 101 locations in 17 states and is one of the largest independent bearing and power transmission distributors in the country. As we grow and continue to expand, our customers find that we stay true to what George Purvis told us more than 75 years ago: if you sell the best products, know the products and how to apply them, and keep those products on your shelf so you can take care of your customer, you will be successful. Let Purvis Industries show you how we put these principles into practice every day!
The Inside Sales Representative will contribute to the increase of sales and customer satisfaction by efficiently and courteously assisting telephone customers, walk-in customers, and outside sales in the selection and acquisition of needed products.
Responsibilities include but are not limited to:
• Assist and conduct counter sales as needed and as required.
• Process all incoming internal and external customer inquiries via phone, fax, email, mail, or online, and assist outside sales in quotes and/or orders.
• Input customer orders, quotes, bid, etc. for products.
• Purchase of product to fill said orders.
• Quote and sell our supplier's products that provide value to our customers and a fair profit to the Company.
• Identify, contact, provide quotes, and close orders on potential and targeted customers.
• Use electronic and published catalogs to provide product, pricing and availability information to customers.
• Solve or request management's assistance to quickly solve customers' problems.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products.
• Promote and sell overages and discontinued items.
• Handle customer complaints and returns, while showing a positive attitude.
• Provide after-hours support for internal and external customers, as needed.
• Maintain and expand knowledge of Purvis products, so that these products can be presented professionally to our customers and potential customers.
• Obtain knowledge of competition's pricing provided to customers, along with their products, financial data, sales numbers, and profit margins.
• Provide the best service in the industry to our customers.
• Adherence and compliance with the company's Certificate of Conflicts of Interest, Confidentiality and Standards of Business Ethics, and Hiring Standards.
• Delivers superior customer service.
• Effective listening and good phone skills.
• Able to handle difficult customers with diplomacy and tact.
• Team player who works productively with wide range of people.
• Professional demeanor.
• Comfortable in fast-paced environment.
• Capable of following written instructions and documented procedures.
• Understand basic inventory, warehousing, and stocking procedures.
• Accuracy and attention to detail.
• Technical expertise and knowledge of company products.
• Demonstrated understanding and application of effective selling strategies and techniques.
Requirements
• Employee must be able to lift product up to 70 pounds on a daily basis.
• Heavy products are stocked from ground height to 6' in height.
• Product to be delivered must be lifted into back of trucks approximately 3' height for ¾ ton truck and 4' height for large trucks.
• Ability to climb stairs with products in hand to be delivered at customer locations or at our location.
• Legally Authorized to work in the US.
• Must be able to pass a background check.
Benefits
• Paid time off
• 401(k) enrollment
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Ability to set up a Flexible spending Account
You will be a valued member of a stable and established company. We are committed to our employees' professional development and will provide you with ongoing training as well as opportunities for advancement. Purvis Industries is an Equal Opportunity Employer, and promotes a drug free workplace.
Auto-ApplyInside Sales Representative
Representative job in Shreveport, LA
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
About Generator Supercenter Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide professional experience every step of the way. Our mission is . To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.
Job description
Generator Supercenter is looking for a result driven Inside Sales Representative to actively work in our call center.
Main job tasks and responsibilities:
Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
Communicating with customers to understand their needs and requirements and identify sales opportunities.
Proper phone etiquette.
Answering customers questions, resolving their concerns, and providing additional information via calls and emails.
Explaining and demonstrating the functions and features of products and services.
Maintaining and improving the database of prospects and researching new leads.
Keeping up to date with product and service information and competitor offers.
Excellent customer service skills and computer literacy skills. Tend to high volume of calls.
Basic understanding of Microsoft Excel and Word.
Monday Friday, Hours are from 8-5
or
9-6. Occasional Saturdays as needed.
Competitive Pay: Hourly + Commission
Availability for growth.
We are the Largest Residential Generator Installer in the state of Texas and are rapidly expanding across the US. Come be a part of our team!
PCR Sales Representative
Representative job in Shreveport, LA
We are hiring a PCR SALES REPRESENTATIVE to join our patient care team in the Alexandria, LA area!
Why Join Us?
At St. Joseph Hospice, we invest in our people through an Employee Stock Ownership Plan (ESOP) a unique benefit that makes you a true employee-owner.
As part of our team, you ll receive company stock at no cost to you, with benefits that include:
Building long-term wealth for your future
Enjoying a retirement benefit you don t pay for
Sharing directly in the success you help create every day
We offer you: a competitive base salary plus generous incentives, Employee Stock Ownership Plan (ESOP), 401k, Paid Time off (PTO), health, dental, life and short-term disability insurance, as well as a mileage and phone reimbursement package.
Essential duties include:
Build sales relationships by daily interactions with physicians and discharge planners at the hospital to ensure referral/admissions
Maintain consistency with market analysis, reflecting referral source targets
Maintain sales territory in order to meet census goals and comfortable with sales techniques such as cold calling and contact planning.
Public speaking, give presentations to organizations, businesses, healthcare professionals (MD s, RN s, Hospital Executives)
Daily visits physician offices/hospitals/assisted livings facilities and SNF s to educate and inform referral sources and patients of home health options
Qualifications:
Bachelor s Degree in Business Administration, Marketing or have two years of progressive experience in marketing and sales
At least four years of medical marketing experience, preferably hospice.
Documented sales success: Candidates should have verifiable sales success/awards from previous positions
General Computer skills with a working knowledge of Microsoft Office
Experience with formal sales training preferred
Cold calling as well for business generation
Must be a highly ethical, self-motivated team player
Make a difference in the lives of others and your own with St. Joseph Hospice. Apply today!
Sales Development Rep
Representative job in Bossier City, LA
As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging lasting relationships with our customers.
What You'll Do:
As the Sales Development Representative (SDR), you will take ownership of nurturing and cultivating relationships with our prospects throughout their entire journey, from initial contact to post-sale support. Your pivotal role involves creating a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team.
Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.
Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services.
Utilize provided scripts and talking points for both initiating and receiving phone calls.
Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions. Maintaining accurate and up-to-date data is essential for efficient follow-up and tracking.
Stay up-to-date with all ongoing marketing campaigns and promotions. Align your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.
Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.
Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.
VinSolutions experience is a huge plus!
What You Need to Have for the Role:
Clear and concise written and verbal communication
Results driven and motivated for sales
Excellent customer service
Effectively manages responsibilities with time management to reach goals
Ability to multi-task while demonstrating strong organizational skills
Has prior CRM experience and is very computer savvy
Previous sales experience a plus
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $10,000 - $20,000 or more.
Pay Range:
$14.00-$16.53 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyInside Sales Representative
Representative job in Haughton, LA
Job Description
SAGE Rental Services is looking for an Inside Sales Representative to join our team. The Inside Sales Representative will be based out of our Shreveport, LA office and will be responsible for processing rental requests from our Outside Sales team as well as directly from customers.
Responsibilities
(including, but not limited to)
:
Customer Service
Assist walk-in customers and callers with counter sales and technical support
Responsible for answering branch phone and routing calls to appropriate personnel
Demonstrate products to customers upon request
Estimate date of delivery to customer based on knowledge of branch's production and delivery schedules
Act as a liaison between customers and other operations of the branch to ensure customer expectations are met, or exceeded, and maintain good will for future business
Administrative Duties
Emphasize salable features, quote prices and credit terms; prepare sales orders for transactions obtained by the Outside Sales team
Work with Outside Sales Representatives to keep account activities and literature up to date
Knowledgeable of company products, inventory, pricing, and delivery capabilities
Dispatch service calls as required and maintain appropriate call logs
Formulate bids on new and existing jobs and projects
Responsible for the day-to-day operation of the branch in the absence of a Branch Manager
Perform other tasks and duties as assigned
Requirements:
Must be 21 years of age and have a valid driver's license with a clean driving record
Must pass a pre-employment criminal background check and drug screen
High school diploma or GED with some college coursework
Must be able to work independently, prioritize and have the ability to work effectively with a variety of people
One to three years of work-related skill, knowledge, or customer service experience
Technical/computer literacy skills, including but not limited to Microsoft Office, engine, rental industry software, etc.
Ability to build strong relationships with customers and display excellent communication skills
Ability to manage workflow in a timely and consistent manner and work well in a team environment
Strong level of recordkeeping and document control to ensure compliance with company policies, procedures, and weekly goal expectations
Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site
Preferred:
Combination of education and customer service experience
3-5 years of experience; Rental industry experience favorable
SAGE Rental Services specializes in the rental and sale of pumping, trench safety and general heavy equipment to the construction, municipal and industrial markets. We are dedicated to upholding our
“Core Values”, to Work Honest, Work Safe, Work Smart & Work Together
.
We provide Medical, Dental, Vision, Life, Disability and Supplemental benefits, along with a 401k option and employer match program.
SAGE is an Equal Opportunity Employer.
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Inside Sales Representative
Representative job in Frierson, LA
SUMMARY OF ESSENTIAL FUNCTIONS:
Extending customer service to both walk in customers and those calling in orders. Building and maintaining good vendor relationships.
SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Take orders by phone or walk in
Coordinate the delivery of the material to jobsite
Source, locate, and procure any non stock item that a customer requests
Discretion to make decisions regarding order fulfillment
Requirements
EHS REQUIREMENTS:
Complete all work in a safe manner and follow all safety requirements consistent with supporting the company's TRIR goals
Follow all environmental requirements consistent with supporting the company's environmental performance goals
Complete, and actively participate in all the company's safety training requirements
Maintain a clean driving record in accordance with company insurance policy
POSITION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
4 years experience working in a supply store environment
2 years experience working specially with PVF
2 years experience utilizing Microsoft Office with an emphasis on Excel
Ability to lift over 50 lbs
Ability to operate power equipment to move materials if needed
Ability to sit or stand for long periods of time
WORK ENVIRONMENT:
This job will be performed in a Bell Supply store and warehouse.
Youree Call Center Customer Service Representative
Representative job in Shreveport, LA
Job Description
FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
Customer Service Representative Requirements:
Customer service experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
Sales Representative
Representative job in Shreveport, LA
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
* Sell select products in a geographical territory and/or assigned accounts.
* May work in a team approach and assist other sales positions with territory management and communication.
* Participate in corporate and local campaigns.
* Make sales calls to qualify prospects in person and over the telephone. Generate leads. Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries.
* Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters.
* Collaborate with various departments within the branch.
Minimum Qualifications
* Less than 2 years related experience
* High school diploma or equivalent
* Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
* Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.
* Strong communication, organizational, and time management skills.
* Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
* Intermediate computer skills including a working knowledge of Microsoft Office Suite.
* Ability and willingness to work outside normal business hours to prepare for sales activities
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Shreveport
Job Segment: Sales Rep, Warehouse, Outside Sales, Business Manager, Sales, Manufacturing, Management
PCR Sales Representative
Representative job in Shreveport, LA
We
are
hiring
a
PCR
SALES
REPRESENTATIVE
to
join
our
patient
care
team
in
the
Alexandria
LA
area
Why
Join
Us
At
St
Joseph
Hospice
we
invest
in
our
people
through
an
Employee
Stock
Ownership
Plan
ESOP
a
unique
benefit
that
makes
you
a
true
employee
owner
As
part
of
our
team
youll
receive
company
stock
at
no
cost to you with benefits that include Building long term wealth for your future Enjoying a retirement benefit you dont pay for Sharing directly in the success you help create every day We offer you a competitive base salary plus generous incentives Employee Stock Ownership Plan ESOP 401k Paid Time off PTO health dental life and short term disability insurance as well as a mileage and phone reimbursement package Essential duties include Build sales relationships by daily interactions with physicians and discharge planners at the hospital to ensure referraladmissions Maintain consistency with market analysis reflecting referral source targets Maintain sales territory in order to meet census goals and comfortable with sales techniques such as cold calling and contact planning Public speaking give presentations to organizations businesses healthcare professionals MDs RNs Hospital ExecutivesDaily visits physician officeshospitalsassisted livings facilities and SNFs to educate and inform referral sources and patients of home health options Qualifications Bachelors Degree in Business Administration Marketing or have two years of progressive experience in marketing and sales At least four years of medical marketing experience preferably hospice Documented sales success Candidates should have verifiable sales successawards from previous positions General Computer skills with a working knowledge of Microsoft OfficeExperience with formal sales training preferred Cold calling as well for business generation Must be a highly ethical self motivated team player Make a difference in the lives of others and your own with St Joseph Hospice Apply today
Inside Sales Representative
Representative job in Frierson, LA
Requirements
EHS REQUIREMENTS:
Complete all work in a safe manner and follow all safety requirements consistent with supporting the company's TRIR goals
Follow all environmental requirements consistent with supporting the company's environmental performance goals
Complete, and actively participate in all the company's safety training requirements
Maintain a clean driving record in accordance with company insurance policy
POSITION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
4 years experience working in a supply store environment
2 years experience working specially with PVF
2 years experience utilizing Microsoft Office with an emphasis on Excel
Ability to lift over 50 lbs
Ability to operate power equipment to move materials if needed
Ability to sit or stand for long periods of time
WORK ENVIRONMENT:
This job will be performed in a Bell Supply store and warehouse.