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Technical Service Representative
Condair USA/Ca
Representative job in Racine, WI
Purpose of Role
Under the direction of the Manager, the Technical Support position responds to agent's inquiries and performs a variety of technical duties relating to the Technical Services Department.
Key Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Provide technical support for Condair products and services ensuring that all Condair equipment functions correctly and to the satisfaction of the customer. Service support/troubleshooting is provided over the phone, via e-mail, and Video conferencing.
Identify and resolve technical issues related to BMS and Controls offered by Condair.
Occasional travel to sites for installation and providing service for Condair products.
Look at all aspects of any situation, be it from the customers' point of view or the agents' while, at the same time, representing the Company and its best interests.
Provide product information to customers, agents, OEM and house accounts, design engineers, and Condair staff.
Co-ordinate with Marketing and Sales, Engineering, Production, Purchasing, and Testing regarding specials and irregular orders.
Travel approximately 20% of the time. A valid driver's license and passport is required. Must be able to travel within Canada and the US unrestricted.
Reasonable working knowledge of MS Word, Excel, and Outlook. Experience using database software; SAP experience and exposure to BMS is considered an asset.
Adhere to Condair's Quality Assurance and Health and Safety systems.
Prepare and deliver technical training plans and materials for agents.
Conduct technical training sessions.
Submit all necessary reports and documentation, including but not limited to service reports and reports communicating end users' concerns.
Other duties as assigned by Management.
Professional Skills, Qualifications, and Competencies
Education and Experience: Minimum of 3 years' experience within the mechanical industry. Experience with humidifiers, dehumidifiers, etc. Technician's diploma or study in Building Automation System Operation or Electrical Engineering Technologist.
Language Skills: Fluent in English (reading, writing, spoken) required. Can communicate clearly and professionally in writing, in person and over the phone; use language appropriately in variable situations. Demonstrates ability to communicate technically, in writing and verbally.
Ability to Reason: The ability to remain calm and focused under stress, providing technical support over the phone. Tact, courtesy, initiative, and the ability to work efficiently and accurately in an environment of frequent interruptions.
Computer Skills: Intermediate working knowledge of MS Suite, Word, Excel, Outlook, and SharePoint. SAP experience an asset.
Certificates/Licenses: Valid and up to date passport, and ability to travel within North America and internationally is required.
Personal Characteristics
Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Offers to help others to achieve common goals.
Drive: Exhibits a drive to do all work required to achieve success. Aims to do the right thing without being told. Works well independently and is self-motivated.
Ethics: Works with integrity and strong morals/ethics.
Professionalism: Approaches others in a tactful manner. Reacts well under pressure and follows through on commitments. Treats others with respect and consideration regardless of their position. Accepts responsibility for own actions and asks for help when needed.
Safety: Observes safety and security procedures. Uses equipment and materials properly and as instructed.
Dependability: Is consistently at work and on time and completes work in a timely manner. Able to deal with change, delays, and unexpected events.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
While performing the duties of the job, the employee is required to:
Primary:
Sitting/Standing at a workstation.
Computer work, data entry.
Listening - use of ear/head mounted phone receiver.
Talking in person and over the phone.
Utilizing production floor for training or research.
Occasional:
Kneeling, reaching, lifting up to 40lbs, stooping, and climbing ladders when working on units for the purpose of troubleshooting, testing, training, and learning.
Exposure to weather, heat/cold, wet/humid.
Heights, small spaces.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the job duties, the employee is regularly exposed to:
A regulated indoor climate.
Benefits/Perks
Condair is pleased to provide the following benefits to all full-time employees (subject to change):
Medical benefits
Dental benefits
Vision benefits
Short-term disability insurance
Long-term disability insurance
Life insurance/AD&D
Flexible healthcare spending account
401K
Free snacks and beverages
Paid vacation
Paid sick leave
Accommodation
We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Human Resources at ***************** or call ************ and ask to speak with Human Resources.
Acknowledgement
This job description reflects the immediate requirements of the post. As the duties of the post develop and requirements of the company change, the post holder will be required to carry out other duties.
About the Company
Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual, holistic solutions that customers can trust through the entire lifecycle. With optimal humidity, we increase productivity and create healthier built environments.
Condair Group has production sites in Europe, North America and China, its own sales and service organizations in 23 countries, and representatives in over
50 locatio
ns worldwide.
Our Vision: To create healthier built environments and increase productivity with the optimal humidity for a better life.
Our Mission: Driven by our customers' needs and supported by science, we engineer reliable, sustainable solutions.
Slogan:
Humidity for a better life.
Our Values:
We act on our vision
We are reliable
We are result-oriented
We empower our people
We improve human life
$35k-62k yearly est. 2d ago
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Customer Service Representative
Graff 3.6
Representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service.
The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customer service to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customer service skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customer service experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 4d ago
Delivery Representative
Amerigas Propane 4.1
Representative job in Gurnee, IL
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 02/27/2026.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
Employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $32.00 to $33.00 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
$32-33 hourly 8d ago
Customer Service Representative
Spectrum Staffing Services/Hrstaffers Inc.
Representative job in Elm Grove, WI
This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration.
RESPONSIBILITIES
Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions.
Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems.
Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups.
Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions.
Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations.
Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records.
Receive, unpack, sort, and identify incoming customer tools and materials for processing.
Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed.
Provide administrative and operational support to leadership to ensure daily production and customer service goals are met.
Develop and maintain working knowledge of products, services, and reconditioning capabilities.
QUALIFICATIONS
Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred.
Strong communication skills with the ability to professionally interact with customers and internal teams.
High attention to detail and accuracy when managing orders, documentation, and system data.
Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment.
Proficiency with basic computer systems and order management or ERP platforms is a plus.
BENEFITS
Full-time, day-shift schedule providing work-life balance.
Opportunity to gain experience in manufacturing operations and production coordination.
Collaborative team environment with exposure to multiple departments.
Stable role within an established organization offering long-term growth potential.
Hands-on involvement in processes that directly impact customer satisfaction and operational success.
$29k-38k yearly est. 2d ago
Inside Sales Representative
Great Lakes Roofing Corporation
Representative job in Richfield, WI
About the Company
Great Lakes Roofing Corp. has been a trusted leader in the commercial and industrial roofing industry for over 40 years. We service customers across the upper Midwest offering custom, tailor-fit roofing solutions. We operate centered between 4 Pillars: Safety, Quality, Customer Service, and Employee Experience. Ask us about living our values; we walk the walk we talk. We're people-centric and believe in supporting our teammates. At GLRC you'll find encouraging coworkers who push you to find fulfillment and success both professionally and personally. Work-life flexibility means this next step on your career path will continue to meet your needs for many years to come. A laptop and headset will be provided; Microsoft Teams and Office 365 are used for internal communication. Paid training and supportive leadership will help you launch this local service branch.
About the Role
It's a great time to be a part of something Great! We're growing and looking for an Inside Sales: Appointment Setter (BDR) professional to support our commercial roofing customers across the Midwest. Who? An engaging, intrinsically motivated keystone for our sales and service team. Someone who values building relationships and proactively places outbound calls consistently creating the 'next opportunity'. Your leadership skills and successful appointment setting will set the pace. IF that sounds like YOU.... Apply today!
Responsibilities
Generate lead flow - Prospect new sales leads via initial phone contact. As the spearhead of the sales team, you'll engage the account and prepare them for a visit from their trained Field Technician.
Support current accounts - Stay in close contact with existing accounts or leads to cultivate brand trust. Answer calls and emails, identify the issue, and suggest product or service solutions.
Branch Leadership - Fuel GLRC's presence in Iowa and grow your service team through a willingness to wear many hats, captivate potential, and thrive on independence.
Qualifications
Outbound calling experience, and/or lead generation
Polished listening skills to identify challenges that clients & prospects are facing, so we can deliver solutions.
Attention to detail, ability to execute a process, and empower your sense of entrepreneurialism.
Excellent written and verbal communication, and interpersonal skills for both internal and external recipients.
Required Skills
This is NOT a receptionist role. Your hunter efforts will convert leads into appointments for your Outside Sales partner. Your heightened sense of urgency will set the pace creating measurable results to reach (or exceed!) commission/bonus targets.
Preferred Skills
None specified.
Pay range and compensation package
Benefits for Inside Sales: Appointment Setter (BDR): Uncapped Commission, Flexible, hybrid schedule and casual office setting, Benefits like insurance, 401K, PTO, and more, Quarterly and Annual Bonuses... all on top of your base wage, which is paid weekly.
Equal Opportunity Statement
Great Lakes Roofing Corporation is an Equal Opportunity Employer.
LeafFilter Gutters and Gutter protection No cold calling- no sweepstake giveaway- real people confirming your leads. Are you tired of cold calling looking for new business? Tired of the constant follow up, pay cuts, or unqualified leads? Tired of 3-5 hour meetings? LeafFilter by Leaf Home is North America's largest direct to consumer entity and the largest home remodeling company in North America. LeafFilter pays the best rates, for less time in the field and less time in the home. If you are a sales PROFESSIONAL ready to be paid for your talents apply now and come join a team of the highest paid and most valued design consultants in home remodeling sales. We consider all applicants from all backgrounds, do not hesitate to apply. Some of our best consultants come from very different backgrounds, we have the training you need if you believe you have the talent!
We're looking for motivated sales professionals to join our highly successful sales force in the growing, home improvement industry. Our Design Consultants go to pre-scheduled appointments in residential homes and conduct sales presentations. They provide all of the necessary information for homeowners to make a same-day decision on their gutter protection needs.
Primary Responsibilities:
- Travel to and from your residence to company-generated, pre-qualified appointments with homeowners
- Perform product demonstrations and discuss custom quotes during in-home consultations
- Follow a value-based selling process embodying honesty and integrity
- Attend trainings and regular sales meetings
- Other duties as assigned
Qualifications:
- Hold a valid driver's license (required)
- Comfortable traveling up to 2 hours for appointments on a daily basis (required)
- Ability to lift and carry at least 20-60 lbs. of sample materials (required)
- Capable of navigating various applications on an iPad (required)
- Previous outside sales experience is not a requirement
- Willingness to learn a structured and proven sales process
- A strong desire and ability to close the sale
Compensation:
- Uncapped, full commission structure with current consultants earning $80,000-$220,000 plus.
- Performance-based bonus opportunities
- ICBA Contractors insurance offering
Schedule:
- Flexibility on a weekly basis
- Evening and weekend availability (required)
Job Type: Full-time
Compensation package:
Bonus opportunities
Commission only
Commission pay
Uncapped commission
Schedule:
Day shift
Evening shift
Monday to Saturday as needed
$63k-75k yearly est. 2d ago
Customer Support Representative - Full Time
Dohrn Transfer 4.4
Representative job in Oak Creek, WI
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is currently seeking a Full Time Customer Support Representative at our Milwaukee, WI terminal.
Monday - Friday, hours can vary between 7:00am - 5:00pm
Pay is $18.00/Hour
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.
POSITION SUMMARY:
To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company.
Responsibilities
ESSENTIAL FUNCTIONS:
Field inbound emails, chats and calls providing exceptional customer experience
Respond to inquiries with excellent verbal & written communication skills
Trace and monitor accounts to ensure on-time delivery
Assist with scheduling pickups and completing deliveries
Educate, when possible, self-service options available to Customers
Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day
Conduct account research & document fulfillment request
Perform other duties as needed
Excellent communication and active listening skills.
May require occasional travel
Qualifications
MINIMUM REQUIREMENTS
High School education or equivalent
Valid Driver License
Excellent communication skills- verbal, written & active listening
Excellent Mindset
Detail-oriented
Proficient in Microsoft applications along with proficient computer systems and data entry
Excellent attendance
Strong problem-solving and conflict-resolution abilities.
Patience and empathy to handle stressful situations calmly.
Ability to multitask, manage time, and stay organized.
Ability to work both independently and as part of a team
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
Primarily sedentary work, which involves sitting most of the time
May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;
Visual Acuity including regular use of items including a computer screen or monitor
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
$18 hourly Auto-Apply 60d+ ago
Funeral Sales Representative
Precoa 4.1
Representative job in South Milwaukee, WI
at Molthen-Bell and Son Funeral Home
Quality leads you can trust so you can earn what you want.
You're an ambitious professional who always strives to hit your goals. But, without qualified leads and community connections, are those goals even possible?
Imagine what you could do with a dedicated team supporting your efforts with qualified leads, appointment setting, and strategic marketing resources!
You'll be working in a recession-proof industry so the sky's the limit to growing your earning potential!
What you'll do (and why you'll love doing it)
Make what you want: Earn competitive compensation that you control by closing pre-set appointments (typical average of $45,000 - $75,000/annually with no earning cap)
Live Flexibly: Enjoy the freedom of being your own boss, setting your schedule and balancing work and life priorities
Capitalize on our support: Lead generation programs and strategic marketing programs provided at no cost - you'll be representing one of our premier funeral home partners in qualified meetings with clients that typically last 90 mins
Experience recognition of a lifetime: Precoa Escapes Sales Incentive Trips for you and your family
Advance your career: A current life insurance license or ability to obtain one will give you professional credentials to use now and in the future
Be independent, not alone
As an Advanced Funeral Planner, you have a dedicated team of over 50 agents setting appointments and helping you know as much as possible about your clients. Precoa's field management provides you with organizational tools, mentorship, and coaching to succeed in a unique and growing industry.
You can focus on what you do best - connecting with clients to plan their final wishes and provide peace of mind for their loved ones.
If you have these skills, we want to talk with you!
Current life insurance license or ability to obtain one
5+ years consultative sales experience is a bonus!
Strong interpersonal sales abilities, listening skills and relationship development skills
Ability to effectively close pre-set appointments
Excellent listening and persuasion skills, lead generation, and networking abilities
Ready for work to change your life?
About Precoa:
Precoa is a national sales and marketing company within the preneed insurance/funeral planning industry. We establish partnerships with premier, market-leading funeral homes and implement a lead generation and marketing system called Proactive Preneed. Our goal is to help as many families as possible prearrange and put into place intentional plans to help their families begin healing at the time of loss.
$45k-75k yearly Auto-Apply 7d ago
Customer Support Representative
Citizens Bank 3.7
Representative job in Mukwonago, WI
The Customer Support Representative handles all customer calls that come into the Bank needing support for their accounts and services. The Customer Support Representatives provide account support for both business and consumer customers on deposit accounts and loans. The Customer Support Representative's primary responsibilities include account maintenance, reconciling and researching accounts, debit card maintenance and electronic banking support. In addition the Customer Support Representative is responsible for recognizing customer needs and cross-selling products and services that align with their customer's financial goals.
Hours:
Business hours: Monday - Friday 8am-5:30pm, Saturday 9am-1pm
Typically 15-29 hours per week. This position will typically work every Saturday.
*Hours may vary based on business needs and may change at any time
Essential Duties and Responsibilities:
Listen effectively to customers' requests and promptly take the necessary action to assist them.
Effectively cross sell bank products and services
Educate customers on utilizing bank products and services
Escalate issues immediately and take necessary steps to prevent and/or minimize loss to the bank and/or the customer
Take the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction
Adapt to the concepts and procedures, notifying management when additional training is needed on product and service knowledge
Any other duties as assigned
Requirements:
High School Diploma or GED
2+ years of Personal Banking experience required
Knowledge of banking products and services including loans
Call center experience preferred
Strong verbal communication skills
Ability to cross sell products and services
Ability to multitask
Critical Competencies:
Customer Service Excellence
Communication
Listening Skills
Confidentiality
****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****
Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at *********************************************************************************************
$35k-39k yearly est. Auto-Apply 34d ago
Customer Support Representative
First Federal Bank of Wisconsin 3.7
Representative job in Milwaukee, WI
Full-time Description
As the first contact for callers, to support the Bank customers in a professional, friendly, courteous and confident manner. To assist customers with account concerns and information on Bank services available and deal diplomatically with customer complaints. Perform a variety of duties in a branch support and clerical capacity. Comply with regulations and policies of Bank as established. Provide administrative support including special projects. Comply with regulations and policies of Bank as established.
Requirements
PRIMARY RESPONSIBILITIES
May perform any or all of the following duties:
1. Respond to incoming calls and direct to proper department for assistance.
2. Respond to customers and vendors and direct to proper department for assistance.
3. Document drafting, report preparation and document verification as needed.
4. Clerical and filing duties as needed.
5. Handle customer support inquiries, as well as researching and resolving customer concerns via telephone and mail.
6. Act as the customer liaison between other Bank departments when necessary.
7. Assist customers and employees with inquiries and issues related to deposit accounts (excluding IRA and HSA), loans, debit/ATM cards and electronic banking products.
8. Cross-sell Bank products and services based on the needs of the customer, as well as meet sales and referral goals as assigned.
9. Maintain, update, and verify customer and account maintenance.
10. Provide feedback to management of critical issues, interest, and concerns of customer to support ongoing efforts to improve products and services.
11. Assist customers and employees with inquiries and issues related to deceased customers.
12. Perform Banker duties if staffing demands require.
13. Perform other duties as assigned.
OTHER RESPONSIBILITIES
Follow First Federal Bank of Wisconsin policies and procedures.
Follow all state and federal banking regulations.
REQUIREMENTS / CORE COMPETENCIES
High School Diploma or equivalent. At least one year financial service experience. General clerical experience. Accuracy and attention to detail.
OTHER QUALIFICATIONS / SKILLS
Sound knowledge of Bank financial services and philosophy. Proficiency in Microsoft Office including Excel and Word. Ability to prioritize, aptitude for detail work, good communication and listening skills. Tact and diplomacy in dealing with both customers and employees. Strong organizational skills. Ability to work well under pressure. Pleasant telephone manner. Problem solving skills. Flexibility and ability to multitask.
$35k-40k yearly est. 6d ago
Call Center Representative_Pharma exp_Lake forest IL
360 It Professionals 3.6
Representative job in Lake Forest, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for Call Center Representative in Lake Forest IL.
Qualifications
At least 1 year of relevant experience with Pharma related customer service.
Additional Information
In person interview is acceptable.
$30k-36k yearly est. 3d ago
Automotive Call Center Representative
Russ Darrow Group 4.3
Representative job in Greenfield, WI
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you! Summary Do you enjoy working with new technologies and providing top-notch customer service? We are seeking energetic individuals to join our fast-paced Service BDC team. This is a fantastic opportunity to start or grow your career in the automotive industry and gain valuable experience in dealership operations. In this role, you will be the crucial link between customers and the service department. You'll assist customers with scheduling maintenance, answering service-related inquiries, and ensuring a seamless service experience. Our in-house training team is dedicated to your success, offering online and on-site programs to help you excel in your role. We are looking to fill 1 full-time position and 1 part-time position. Location: 9201 W Brown Deer Rd, Milwaukee, WI 53224 Responsibilities Assist customers online and over the phone with service inquiries and scheduling appointments. Answer incoming service calls, build customer relationships, and deliver exceptional customer service. Respond to customer inquiries via email, phone, text, and live chat. Schedule service appointments and coordinate with service advisors to ensure smooth operations. Use dealership software to provide customers with accurate information regarding services, pricing, and promotions. Collaborate with the service team, other BDC staff, and management to ensure customer satisfaction. Attend department training sessions to stay updated on dealership processes and technologies. Perform other duties as assigned.
Requirements
* Strong work ethic
* Strong internet and computer skills
* Strong and professional communication skills
* Attention to detail
* Enthusiastic to learn and desire for ongoing training
* Maintain a clean and professional appearance
* Self-motivated and goal oriented
* Desire for a long-term position
* Must be able to work flexible hours, including some evenings and Saturdays
* Prior customer service, call center or telecommunications experience is required
* Prior automotive experience is preferred, but not required
* Ability to pass a background check and drug screening
Benefits
* Competitive Compensation Plans
* Full Benefits Package
* Medical, Dental & Vision
* 401k with Company Match
* HSA with Company Contribution
* PTO from day one!!!
* Growth and Advancement Opportunities
* Continuous Training and Development
$30k-36k yearly est. 35d ago
Call Center Representative - Seasonal
Diggers Hotline 3.7
Representative job in New Berlin, WI
Full-time Description
Have you heard “Call Before You Dig”?
If you're safety-conscious, like helping people, and can stay calm + accurate in a fast-moving environment-this could be your fit. Diggers Hotline is Wisconsin's One Call Notification Center. We help protect people and underground utilities by making sure excavation starts with the right locate request. You'll answer inbound calls and create utility-locate requests for excavators across Wisconsin so they can dig safely and avoid damaging buried utilities.
What you'll do
Take inbound calls in a fast-paced contact center
Ask clear questions and capture accurate details
Use computer systems for data entry and program navigation
Follow policies and procedures to produce a correct request-every time
We are looking for Full Time and Part Time, 1st and 2nd Shift Team Members
Requirements
Quick self-check: Are you qualified?
You'll do well here if you can confidently say “yes” to these:
I can read and interpret documents like policy/procedure manuals
I can read a map and identify north, south, east, and west (this is vital)
I show up on time and can consistently adhere to a set schedule
I listen well, problem-solve, and communicate with confidence and tact
I have strong computer skills (keyboarding + navigating multiple programs)
This is a safety-sensitive role-I can pass a pre-employment drug screen
Preferred: customer service experience and/or call center background.
If you answered “YES” to all of the above…we want to talk to you.
Paid training: $18.50/hour You must be available every day for the full 4-week classroom training
Training begins: February 2
Training schedule options (Mon-Fri):
8:00 AM - 2:30 PM
or
3:00 PM - 9:30 PM (includes a 30-minute unpaid lunch)
After training: $19.00/hour
Earned after successfully completing 4-week training class plus 4 weeks taking live calls
General shift availability will be discussed during phone and in-person interviews.
Ask about the potential for permanent hire
A couple important notes
Diggers Hotline is a drug-free environment
No phone calls, please (qualified applicants will be contacted)
EOE
$18.5-19 hourly 13d ago
Call Center Representative- Inbound/Outbound
Bath Concepts Independent Dealers
Representative job in Milwaukee, WI
Empire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and willing to provide a white glove level of service that our homeowners deserve and expect.
We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time positions available, and are looking for some amazing new talent. Duties include interacting with our potential customers in a call center environment/near our job sites/at special events, answering questions and scheduling appointments. No sales involved. Fun work environment. Guaranteed base pay + bonus
structure.
Responsibilities:
Strong communication skills
Attention to detail
Experience in a call center
Customer service
Ambitious and money-motivated
Trainable
Dedication to being on time and strong work ethic
High energy and great attitude
$30k-39k yearly est. Auto-Apply 60d+ ago
Call Center Rep II
Excite Credit Union 3.3
Representative job in Racine, WI
Shift 10:00am ET - 7:00pm ET The Service Center Representative provides a broad range of Credit Union services to members and non-members via incoming telephone calls, email and secure online banking messages. Provides guidance and troubleshooting of Credit Union electronic services. Assists financial center and other department team members with general information and research as well as miscellaneous duties as needed. Reasonable accommodations may be made to enable individuals with disabilities.
Key Performance Expectations:
* Responsible for being knowledgeable of, and ensuring that Service Standards, as defined and established by the credit union, are actively pursued and routinely achieved in the day-to-day performance of job duties.
* Actively supports the Purpose, Values and Strategic Plan of Excite Credit Union
* Contributes to the overall success of the department through exceptional member service and sales.
* Assists members and non-members with a variety of requests including account transactions, balance information, problem resolution, policy and procedure questions, and the building of account relationships through the introduction of additional products and services.
* Responsible for maintaining the department's expectation for daily Logged On Time in an effort to maintain a high level of availability which results in acceptable Service Level and Abandoned Rate statistics for the department.
* Responsible for remaining current on all promotional campaigns, department/credit union policies and procedures for processing telephone transactions.
* Responsible for achieving the department's monthly thresholds for individual cross-selling performance.
* Responsible for accurate and efficient phone usage (holds, conferencing, transfers) and exercising sound judgment when department is experiencing high call volume.
* Performs a variety of other teller functions on a daily basis between incoming phone calls.
* Establishes and maintains ongoing professional relationships with staff and management. Communicates thoughts and ideas to others in a manner that is respectful and that fosters a productive and supportive environment. Demonstrates the highest commitment to exceptional internal and external member service.
* Takes responsibility for individual career development and training and seeks opportunities to learn new skills by attending training classes to further enhance job knowledge and leadership abilities in order to provide an increased level of service to our members.
* Ensures that the Service Center is open and ready to conduct business each business day as well as ensures that office/building opening and closing procedures are followed as necessary.
* Actively participates in team meetings.
* Perform other duties, as assigned
Requirements
* 2 years customer service experience with a financial institution
* 2 years demonstrated success in the sales of financial products and services
* Strong technical acumen
* Demonstrated ability to be fiscally responsible
Salary Description
$20.74 - $24.74
$29k-38k yearly est. 9d ago
HR Service Center Rep
CWI Landholdings 3.0
Representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
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Provides cross-functional HR services to workforce by playing a pivotal role in supporting the HR functions in their resolution of worker inquiries and requests. This role is the first line of contact with employees and leaders to solve their cases and ensure a seamless employee experience in solving, escalating, or transferring the requests.
Minimum Job Requirements:
Education: High school diploma or equivalent (GED) required.
Experience:
1 year relevant experience.
Knowledge / Skills / Abilities:
Understanding of the HR function and elementary employee requests, benefits, and HR lifecycle
Ability to organize and prioritize activities
Requires social sensitivity and confidentiality to employee's personal information and situations
Ability to communicate in an effective and professional manner
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$30k-36k yearly est. Auto-Apply 10d ago
Mortgage Loan Servicing Representative - To 50K - Milwaukee, WI - Job 3583
The Symicor Group
Representative job in Milwaukee, WI
Mortgage Loan Servicing Representative - To $50K - Milwaukee, WI - Job # 3583Who We Are
The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!
We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.
The PositionOur community bank client is seeking to fill a Mortgage Loan Servicing Representative role in the Milwaukee, WI market. The successful candidate will be Responsible for escrow and loan servicing tasks, responding to internal and external customer inquiries related to mortgage and consumer loans, providing high-quality customer service and supporting insurance and investor servicing functions as needed.The position includes a generous salary of up to $50K plus incentives and an excellent benefits program. (This is not a remote position)
Mortgage Loan Servicing Representative responsibilities include:
Escrow management for the Mortgage and Consumer Loan Portfolio:
Establish and maintain escrow accounts within the bank's core system.
Perform escrow analyses and ensure timely disbursement of property taxes.
Track and address delinquent property taxes.
PMI Administration:
Activate, disburse, and close PMI.
Regulatory and Policy Compliance:
Ability to adhere to all regulations, investor requirements, and internal policies.
Investor Servicing Support:
Assist in the management of investor servicing portfolios, including:
Monitoring and maintaining Freddie Mac and FHLB portfolios and associated payment activity.
Remitting payments, payoffs, and other transactions to the secondary market, and resolving any edit requests.
Performing a variety of investor servicing functions as needed to support ongoing operations.
Compiling and forwarding audit documentation in accordance with investor requirements.
Executing monthly investor accounting cycles and processing related invoices.
Reviewing and working investor-related reports to maintain up-to-date and accurate data.
Staying current on investor servicing guidelines and reporting obligations.
Perform A+ Warehouse lending responsibilities as needed.
Insurance Monitoring:
Monitor, disburse, and scan hazard and homeowners insurance documentation.
Establish force-placed flood insurance coverage in compliance with regulatory guidelines.
Reporting and Reconciliation:
Reconcile internal investor and ledger accounts.
Review various reports to identify and resolve exceptions, errors, and out-of-balance items.
Loan Servicing Support:
Verify year-end loan documentation and work internal loan reports.
Perform servicing tasks such as:
Credit references and mortgage verifications.
Generating and applying payoff requests (via check or wire).
File maintenance and construction draw processing.
Responding to customer inquiries and servicing requests.
Provide excellent internal and external customer service.
Any other duties as assigned.
Who Are You?
You're someone who wants to influence your own development. You're looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
High School diploma or equivalent required.
Six months to two years related experience and/or training; or equivalent combination of education and experience.
Experience with Jack Henry SilverLake a plus.
Strong problem-solving and critical thinking skills.
Self-starter, inquisitive, decisive, and accountable.
Ability to prioritize and organize workflow, complete simultaneous projects by required deadlines.
Regular, dependable attendance and flexibility in schedule when required.
Professionalism in written and verbal communication, demeanor, and appearance; able to interact positively with coworkers and customers.
Strong analytical skills, numerical aptitude, and ability to plan ahead and solve problems.
High attention to detail and a strong commitment to accuracy.
Demonstrates teamwork and initiative to support branch or department success.
Take the initiative to learn and share industry knowledge.
Accept and deliver constructive criticism with tact and respect. Ability to retain knowledge gained from corrections or errors.Handles confidential conversations and information in a professional and ethical manner, in line with bank policies.
The next step is yours. Email us your current resume along with the position you are considering to:
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$50k yearly Auto-Apply 60d+ ago
Call Center Representative
Serigraph 4.2
Representative job in West Bend, WI
Join Serigraph as a Call Center Representative and play a vital role in delivering fast, accurate, and friendly support to our eCommerce and call center customers. You'll be part of a team that values precision, professionalism, and exceptional service; making a direct impact on our customers' experience and our company's success.Call Center Representative Responsibilities -
Set up new eCommerce customers and manage new customer location openings.
Process eCommerce order entry using the ez POP framework for call center customers.
Prepare and review production paperwork, rerun requests, and customer account documentation.
Expedite products and coordinate shipments to meet customer requirements.
Communicate clearly and professionally with internal and external customers, sales representatives, and operations regarding orders and issues.
Ensure accurate reporting and review of production reports related to customer accounts.
Support environmental practices by handling and disposing of materials per procedures.
Ensure quality and stop production to correct quality concerns. Inform management of products and/or processes that do not conform to requirements.
Ensure all environmental practices and materials are handled and disposed of per appropriate procedures in your area.
Support Serigraph current quality business system and understand use of SPECS, the Serigraph quality manual.
What we are looking for in a Call Center Representative -
High school diploma or equivalent.
Two or more years of call center or customer service experience.
Strong communication skills for professional interaction with customers, sales, and operations.
Experience with eCommerce platforms and Microsoft Excel (formulas, formatting, analysis).
Excellent attention to detail, problem-solving, and critical thinking skills.
Knowledge of good departmental and company safety/housekeeping/PPE practices.
Understand departmental procedures and policies.
Preferred Qualifications of a Call Center Representative -
Minimum of three years of experience in a printing environment with technical knowledge of materials and constructions, or equivalent experience and education.
Understanding of commercial challenges and PCI (Payment Card Industry) compliance.
Strong continuous improvement mindset.
Ability to thrive in high-pressure environments with multitasking and prioritization.
Energetic, self-motivated, and adaptable in ambiguous situations.
Ready to Make an Impact?At Serigraph, your work matters. If you're passionate about customer service, thrive in a fast-paced environment, and want to grow with a company that values continuous improvement and accountability, we want to hear from you. Apply today and help us deliver service that stands out.
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer's brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference-because that's the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*
$32k-39k yearly est. Auto-Apply 32d ago
Inside Sales Representative Full Time
Capital Construction Services Holdings, Inc. 4.4
Representative job in Menomonee Falls, WI
Capital Heating, Cooling, Electric & Plumbing is a leading employer in the Milwaukee Metro area and is looking to add a Full Time Inside Sales Representative to our team! Earning BizTimes Future 50 and honored as one of 2020's Fastest Growing Firms by the Milwaukee Business Journal, we are the PREFERRED workplace destination!
$15/Hr.
Hours Vary Between 7am - 7pm AND Rotating Weekends
Paid Training
Holidays Off
Start as early as 10/02/2025
Bi-Weekly Payday
Office Atmosphere
Position Summary: 50+ phone conversations/day required. Responsible for generating appointments and sales for Capital Heating Cooling Electric & Plumbing products & services by converting inbound inquiries to sales, and making multiple outbound calls. This role is responsible for establishing and maintaining excellent customer relationships by becoming a trusted advisor. Learn our industry and apply your talent.
Required Qualifications:
Professional phone etiquette, intelligence and business acumen
Some phone experience talking to consumers about Products & Service
Excellent verbal & written communication skills and active listening
Money motivated with an ethical approach toward business
Ability to work independently and plan your day
Ability to learn and communicate HVAC products and services - HVAC experience NOT required; this is NOT a technical role
Organized with attention to detail
Comfortable learning new software & operating multiple applications simultaneously
Appointment setting experience helpful
High school diploma or equivalent required
Comprehensive Benefits Package:
Medical Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Holidays
401K w/ Company Match
Continual professional development and education
An AMAZING company culture
$15 hourly Auto-Apply 14d ago
Inside Sale Rep
Fastsigns 4.1
Representative job in Wauwatosa, WI
Benefits: * 401(k) matching * Bonus based on performance * Health insurance * Paid time off FASTSIGNS #300102 is excited to announce an opening for an Inside Sales Representative to become an integral part of our team! What We Offer: Competitive Pay Paid Vacation and Holidays
Performance bonuses
Continuous training opportunities
As a FASTSIGNS Inside Sales Representative, You Will:
Be the first point of contact for both existing and prospective customers at our FASTSIGNS Center
Develop skills to prepare estimates, manage work orders, and ensure orders are delivered on time
Participate in team meetings, contribute to business and marketing strategies, and play a key role in the FASTSIGNS Center's success
Engage with customers via email, phone, and face-to-face
Foster long-lasting client relationships
What We're Looking For:
Ideally, 1-2 years of sales experience
High school diploma
Someone who is outgoing, eager to learn, responsive, and skilled in building relationships
Strong listening and organizational skills
Ability to sit and view a computer screen for extended periods
Ability to maintain composure under pressure and produce high-volume, high-quality work
Are you passionate about working with people and providing solutions through advice and consultation? Are you seeking a job that offers ongoing learning, skill development, and a career? If so, we want passionate individuals like you to join the dynamic sign industry. Apply today!
How much does a representative earn in South Milwaukee, WI?
The average representative in South Milwaukee, WI earns between $26,000 and $61,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in South Milwaukee, WI
$39,000
What are the biggest employers of Representatives in South Milwaukee, WI?
The biggest employers of Representatives in South Milwaukee, WI are: