Customer Experience Representative
Representative job in North Haven, CT
About Us: Summit Handling Systems, Inc. is an award-winning, third-generation, family-owned business with a nearly 70-year legacy in the Northeast. As a trusted leader in the material handling industry, we are proud to be an authorized dealer of top-tier brands, including Toyota Material Handling, Bobcat, Doosan, Genie, JLG, and Advance. With five locations, over 180 employees, and continued growth, Summit is an essential player in the nation's supply chain. Learn more at ***********************
Salary Range:
$52,000 - 65,000 a year.
Join the Summit Handling Systems team as a Customer Experience (CX) Representative and help deliver the exceptional service our customers have come to expect. In this inside sales and customer service role, you'll be the first point of contact for incoming customer inquiries, playing a critical part in shaping positive customer experiences and driving business growth. You'll manage customer interactions from initial inquiry through the sales process and beyond, ensuring every customer touchpoint reflects our brand values and builds lasting relationships.
Job Summary:
The Customer Experience (CX) Representative plays a vital role in managing the full customer journey - from responding to inbound leads to building and maintaining strong relationships with existing clients. As the first point of contact for many customers, you'll deliver exceptional service while proactively identifying opportunities to support sales growth. In addition, you'll oversee our Customer Satisfaction Program, ensuring we consistently meet and exceed customer expectations while driving long-term loyalty.
General Duties and Responsibilities:
· Customer Engagement: Interact with customers across multiple channels, handling both inbound and outbound communication to provide outstanding service, support, and timely assistance.
· Sales Development: Support sales growth by identifying and qualifying leads, sharing first-touch information with the sales team, and recommending additional products and services to meet customer needs.
· Lead Generation & Prospecting: Conduct research and leverage available tools to identify new business opportunities, helping to grow Summit's customer base and expand market presence.
· CRM Administration: Accurately enter and maintain lead, account, and contact information in the CRM system to ensure organized, up-to-date records that support sales and follow-up efforts.
· Brand Promotion: Actively promote Summit Handling's full range of products and services to current and prospective customers, strengthening brand awareness and customer loyalty.
· Post-Sale Follow-Up: Conduct proactive follow-up with customers after the sale, manage satisfaction surveys, and promptly address any concerns or issues to ensure a positive customer experience.
· Lead Coordination: Assign leads to the appropriate sales team member based on opportunity type, helping to optimize sales pipeline management and response times.
Qualifications:
· Proven experience in customer service and sales, preferably in a B2B environment
· Strong communication and interpersonal skills
· Proficiency in CRM systems and Microsoft Office Suite
· Ability to multitask and prioritize in a fast-paced environment
· Motivated self-starter with a proactive approach to problem-solving
· Bachelor's degree in Business Administration or related field (preferred)
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid holidays
Retirement plan
Vision insurance
Join us at Summit Handling Systems and be part of a dynamic team dedicated to delivering excellence in customer service and driving business growth. Apply now to embark on a rewarding career journey with us.
Summit Handling Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, age, religion, gender identity or orientation, veteran status, or disability.
Pay Range
$52,000 - $65,000 USD
Auto-ApplyCustomer Fulfillment Representative
Representative job in Huntington, NY
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets.
iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees - and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s).
We currently have an opening for a Customer Fulfillment Representative in our PPI facility, located in Huntington, NY. This position is critical to the success of PPI and will be supporting customer engagement, account management, and internal coordination to drive revenue growth. The Customer Fulfillment Representative serves as a key point of contact for customers, ensuring accurate order fulfillment, timely communication, and support throughout the sales process. This role reports directly to the Director of Program Management .
The ideal candidate for this position should be technically proficient with a strong understanding of electronic components, experienced in managing customer accounts and driving sales growth, highly organized, detail-oriented, and results-driven. The candidate should also be skilled in building relationships, collaborating with cross-functional teams, and comfortable working in a fast-paced, technical sales environment.
Details of the Role: The Customer Fulfillment Representative will be responsible for receiving & shipping product, preparing and issuing customer quotes, confirming and processing orders, rescheduling, and providing responsive customer service. This role emphasizes virtual communication and proactive outreach to maintain and grow relationships with OEMs, distributors, and contract manufacturers. You will coordinate and respond to customer requests for pricing and delivery, ensure compliance with export regulations and update CRM systems. Daily activities include direct communication with customers via phone, email, and electronic portals, coordinating with internal departments to meet customer requirements, and supporting outside sales representatives with information and leads.
Duties and Responsibilities:
Shipping:
Receive parts from manufacturers and process documentation in ERP system.
Allocate parts to orders, coordinate and adjust orders as needed to meet customer demands and requests.
Knowledge of domestic and international shipping procedures required.
Communicate with internal teams to ensure customer requirements and delivery expectations are met.
Identify and collaborate change orders to meet customer demand internally with team members.
Ensure compliance with export regulations and government/military contract requirements as instructed.
Apply high attention to detail in reviewing orders to ensure accuracy and efficiency.
Additional duties as instructed by management.
Inside Sales:
Serve as the primary point of contact for assigned customer accounts.
Coordinate and respond to customer requests for price and delivery quotations, ensuring margin targets are met.
Prepare and deliver accurate quotes and proposals and follow up to secure new orders.
Process customer orders and maintain up-to-date account information in CRM tools.
Expedite orders with suppliers when necessary.
Support outside sales representatives with information and leads.
Respond promptly to customer inquiries and resolve issues professionally both verbally and via email.
Qualifying Attributes and Skills
Bachelor's Degree in Business, or equivalent work-related experience (High School Diploma minimum; BA preferred).
Minimum of 5 years of experience in customer facing shipping position(s) & customer service , preferably in electronic components or manufacturing.
Strong understanding of electronic components and familiarity with defense, aerospace, and high-reliability markets.
Excellent communication skills (oral and written) and strong interpersonal skills.
Proficiency in shipping software, preferably Starship.
Proficiency in Microsoft Office Suite and CRM tools.
Excellent attention to detail and organizational skills, identifying issues, adjusting changes, and pivoting to different demands as they arise.
Ability to manage multiple accounts, prioritize effectively, and meet deadlines.
Positive and professional attitude with strong problem-solving skills.
Ability to work independently and as part of a team.
Some knowledge of compliance requirements for government and military contracts, including export regulations.
iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees.
Excellent earning potential with qualifying annual bonuses
Health, Dental, and Vision Benefits
Elective Flexible Spending and Dependent Care Accounts
Company paid and elective buy-up Life & AD&D Insurance
Company paid Short-Term Disability and Elective Long-Term Disability
Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits
401(k) Retirement Savings Plan with qualifying Company match
Company paid mental health and Employee Assistance Program (EAP)
Paid Holidays and paid time off (PTO)
Employee Discount Program (LifeMart via ADP)
iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.
Auto-ApplyCustomer Fulfillment Representative
Representative job in Huntington, NY
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets.
iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees - and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s).
We currently have an opening for a Customer Fulfillment Representative in our PPI facility, located in Huntington, NY. This position is critical to the success of PPI and will be supporting customer engagement, account management, and internal coordination to drive revenue growth. The Customer Fulfillment Representative serves as a key point of contact for customers, ensuring accurate order fulfillment, timely communication, and support throughout the sales process. This role reports directly to the Director of Program Management .
The ideal candidate for this position should be technically proficient with a strong understanding of electronic components, experienced in managing customer accounts and driving sales growth, highly organized, detail-oriented, and results-driven. The candidate should also be skilled in building relationships, collaborating with cross-functional teams, and comfortable working in a fast-paced, technical sales environment.
Details of the Role: The Customer Fulfillment Representative will be responsible for receiving & shipping product, preparing and issuing customer quotes, confirming and processing orders, rescheduling, and providing responsive customer service. This role emphasizes virtual communication and proactive outreach to maintain and grow relationships with OEMs, distributors, and contract manufacturers. You will coordinate and respond to customer requests for pricing and delivery, ensure compliance with export regulations and update CRM systems. Daily activities include direct communication with customers via phone, email, and electronic portals, coordinating with internal departments to meet customer requirements, and supporting outside sales representatives with information and leads.
Duties and Responsibilities:
Shipping:
Receive parts from manufacturers and process documentation in ERP system.
Allocate parts to orders, coordinate and adjust orders as needed to meet customer demands and requests.
Knowledge of domestic and international shipping procedures required.
Communicate with internal teams to ensure customer requirements and delivery expectations are met.
Identify and collaborate change orders to meet customer demand internally with team members.
Ensure compliance with export regulations and government/military contract requirements as instructed.
Apply high attention to detail in reviewing orders to ensure accuracy and efficiency.
Additional duties as instructed by management.
Inside Sales:
Serve as the primary point of contact for assigned customer accounts.
Coordinate and respond to customer requests for price and delivery quotations, ensuring margin targets are met.
Prepare and deliver accurate quotes and proposals and follow up to secure new orders.
Process customer orders and maintain up-to-date account information in CRM tools.
Expedite orders with suppliers when necessary.
Support outside sales representatives with information and leads.
Respond promptly to customer inquiries and resolve issues professionally both verbally and via email.
Qualifying Attributes and Skills
Bachelor's Degree in Business, or equivalent work-related experience (High School Diploma minimum; BA preferred).
Minimum of 5 years of experience in customer facing shipping position(s) & customer service , preferably in electronic components or manufacturing.
Strong understanding of electronic components and familiarity with defense, aerospace, and high-reliability markets.
Excellent communication skills (oral and written) and strong interpersonal skills.
Proficiency in shipping software, preferably Starship.
Proficiency in Microsoft Office Suite and CRM tools.
Excellent attention to detail and organizational skills, identifying issues, adjusting changes, and pivoting to different demands as they arise.
Ability to manage multiple accounts, prioritize effectively, and meet deadlines.
Positive and professional attitude with strong problem-solving skills.
Ability to work independently and as part of a team.
Some knowledge of compliance requirements for government and military contracts, including export regulations.
iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees.
Excellent earning potential with qualifying annual bonuses
Health, Dental, and Vision Benefits
Elective Flexible Spending and Dependent Care Accounts
Company paid and elective buy-up Life & AD&D Insurance
Company paid Short-Term Disability and Elective Long-Term Disability
Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits
401(k) Retirement Savings Plan with qualifying Company match
Company paid mental health and Employee Assistance Program (EAP)
Paid Holidays and paid time off (PTO)
Employee Discount Program (LifeMart via ADP)
iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.
Auto-ApplyCustomer Fulfillment Representative
Representative job in Huntington, NY
Job Description
iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets.
iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees - and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s).
We currently have an opening for a Customer Fulfillment Representative in our PPI facility, located in Huntington, NY. This position is critical to the success of PPI and will be supporting customer engagement, account management, and internal coordination to drive revenue growth. The Customer Fulfillment Representative serves as a key point of contact for customers, ensuring accurate order fulfillment, timely communication, and support throughout the sales process. This role reports directly to the Director of Program Management.
The ideal candidate for this position should be technically proficient with a strong understanding of electronic components, experienced in managing customer accounts and driving sales growth, highly organized, detail-oriented, and results-driven. The candidate should also be skilled in building relationships, collaborating with cross-functional teams, and comfortable working in a fast-paced, technical sales environment.
Details of the Role: The Customer Fulfillment Representative will be responsible for receiving & shipping product, preparing and issuing customer quotes, confirming and processing orders, rescheduling, and providing responsive customer service. This role emphasizes virtual communication and proactive outreach to maintain and grow relationships with OEMs, distributors, and contract manufacturers. You will coordinate and respond to customer requests for pricing and delivery, ensure compliance with export regulations and update CRM systems. Daily activities include direct communication with customers via phone, email, and electronic portals, coordinating with internal departments to meet customer requirements, and supporting outside sales representatives with information and leads.
Duties and Responsibilities:
Shipping:
Receive parts from manufacturers and process documentation in ERP system.
Allocate parts to orders, coordinate and adjust orders as needed to meet customer demands and requests.
Knowledge of domestic and international shipping procedures required.
Communicate with internal teams to ensure customer requirements and delivery expectations are met.
Identify and collaborate change orders to meet customer demand internally with team members.
Ensure compliance with export regulations and government/military contract requirements as instructed.
Apply high attention to detail in reviewing orders to ensure accuracy and efficiency.
Additional duties as instructed by management.
Inside Sales:
Serve as the primary point of contact for assigned customer accounts.
Coordinate and respond to customer requests for price and delivery quotations, ensuring margin targets are met.
Prepare and deliver accurate quotes and proposals and follow up to secure new orders.
Process customer orders and maintain up-to-date account information in CRM tools.
Expedite orders with suppliers when necessary.
Support outside sales representatives with information and leads.
Respond promptly to customer inquiries and resolve issues professionally both verbally and via email.
Qualifying Attributes and Skills
Bachelor's Degree in Business, or equivalent work-related experience (High School Diploma minimum; BA preferred).
Minimum of 5 years of experience in customer facing shipping position(s) & customer service, preferably in electronic components or manufacturing.
Strong understanding of electronic components and familiarity with defense, aerospace, and high-reliability markets.
Excellent communication skills (oral and written) and strong interpersonal skills.
Proficiency in shipping software, preferably Starship.
Proficiency in Microsoft Office Suite and CRM tools.
Excellent attention to detail and organizational skills, identifying issues, adjusting changes, and pivoting to different demands as they arise.
Ability to manage multiple accounts, prioritize effectively, and meet deadlines.
Positive and professional attitude with strong problem-solving skills.
Ability to work independently and as part of a team.
Some knowledge of compliance requirements for government and military contracts, including export regulations.
iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees.
Excellent earning potential with qualifying annual bonuses
Health, Dental, and Vision Benefits
Elective Flexible Spending and Dependent Care Accounts
Company paid and elective buy-up Life & AD&D Insurance
Company paid Short-Term Disability and Elective Long-Term Disability
Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits
401(k) Retirement Savings Plan with qualifying Company match
Company paid mental health and Employee Assistance Program (EAP)
Paid Holidays and paid time off (PTO)
Employee Discount Program (LifeMart via ADP)
iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.
Customer Experience Representative
Representative job in Hauppauge, NY
Customer Experience Representative
Hybrid Office Environment - Hauppauge, NY Office
Who We Are
United States Luggage Company is a 3
rd
generation, family-owned business, that owns and the industry leading brand, Briggs & Riley. At Briggs & Riley, we don't just make luggage - we craft lifelong travel companions. Known for our iconic designs and our true
lifetime guarantee
, we set the industry standard for premium travel products. Now we're looking for a Customer Experience Representative to be the voice of Briggs & Riley and deliver the exceptional service our travelers deserve.
What We Offer
At US Luggage, you can forge a career path that is based on you, your strengths, and ambitions. We thrive on innovation, creativity and most of all, family values. The average tenure of our team members is 10+ years, and as a 5-time winner of Top Workplaces on Long Island, our secret sauce is our culture and our core values.
For our employees, it's not just a job, it's about making a significant contribution to the performance of our company. We are always looking to add talented individuals to our team who are curious, self-motivated and want to help us change the future of travel.
Are you ready to begin your journey with us?
What to Expect
We are looking for a creative, detailed and passionate individual to join our world-renowned culture as a Customer Experience Representative. As a Customer Experience Representative, you'll be the voice of Briggs & Riley, helping travelers worldwide with the service and support that reflect our premium brand.
Your day-to-day may include:
Being the first point of contact for customers (primarily via phone, occasionally by email).
Handling a high volume of inquiries during peak travel seasons.
Assisting with product questions, returns, and our iconic lifetime guarantee.
Referring customers to local repair facilities or directing them to our website/retailers.
Processing orders, tracking repairs, and resolving issues with accuracy and empathy.
Partnering with warehouses, retailers, and repair centers to ensure seamless solutions.
Reviewing and resolving backorders and open order reports.
Meeting daily communication KPIs while ensuring every interaction reflects our premium service standards.
Who You Are
You are highly organized and passionate about providing an exceptional customer experience
You are a curious problem solver who loves to find solutions
You have exceptional communication skills and like interacting with diverse teams
You have a strong understanding of accountability by taking ownership of your actions and choices
You're open to new ideas, love a challenge, and realize that we all bring different strengths to the table
You have the ability and judgment to seek clarification or assistance when needed
Qualifications
3+ years of telephone-based customer service experience, ideally with consumer good
Passionate about helping people, with empathy, patience, and strong problem-solving skills
Highly organized, detail-oriented, and able to manage multiple priorities with ease and sense of urgency
Strong communication skills- especially over the phone, but also with polished written skills
Previous experience working with or knowledge of luggage, handbags or similar travel products is a plus
Previous experience working with parts and components is a plus
Customer centric approach with the ability to adapt/respond to different types of customers
Possess the ability to find creative solutions for customer issues
Computer programs/software- AS400, Zendesk, Excel, Outlook, and other web-based tools
Why Join Us?
Competitive salary plus bonus incentive
Generous PTO
9 Paid Holidays
Competitive health plan, including medical, dental, and vision
Ancillary benefits including paid Short Term Disability and Life Insurance
Voluntary Long Term Disability & Identity Insurance
Flexible Spending Accounts
401K with company match
Profit Sharing Plan
Hybrid Work Schedule in Hauppauge Office
Learning and development opportunities
Fun team building events
Employee Discounts
$5,000 Employee Referral Bonus
Scholarship Program for Employee's children
A knowledgeable, high-achieving, experienced team
Our Core Values
Family
Keep your Commitments
Whatever It Takes
Respect & Dignity
Smart & Steady
Do the Right Thing
Passion, Pride & Loyalty
Humility
Philanthropy
As a US Luggage team member, you will be part of our community efforts that are committed to giving back to the communities where we live, work and travel. We have a Spirit Committee focused on helping us to give back in such programs as:
Make a Wish Foundation
Juvenile Diabetes Research Foundation
Comfort Cases
RewearAble Program with ACLD
Auto-ApplyCall Center Representative
Representative job in New Haven, CT
We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records.
Duties and responsibilities
The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to:
* Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center
* Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system
* Accurately acquire, confirm and input demographic and insurance information for all patients.
* Perform other related duties as assigned.
Qualifications
High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required.
Physical Requirements/Work Environment
* Variable 8 hr. shifts between 7am-8pm, including weekends as needed
* Minimal physical effort
* Must be able to operate computer and telephone continuously
* District travel as necessary
Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more.
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Call Center Representative - Hauppauge (Based On Site)
Representative job in Riverhead, NY
Job Description
About Company:
Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m.
LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare.
About the Role:
The Call Center Representative plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves handling inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently. Representatives are expected to maintain a positive attitude while managing a high volume of calls, ensuring that each interaction is handled with care and professionalism. The ultimate goal is to enhance the customer experience, leading to increased retention and positive brand perception. By effectively communicating and problem-solving, the Call Center Representative contributes significantly to the overall success of the organization.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in a customer service role, preferably in a call center environment.
Strong verbal communication skills and a friendly demeanor.
Preferred Qualifications:
Associate's degree or higher in a related field.
Experience with customer relationship management (CRM) software.
Bilingual abilities in English and another language.
Responsibilities:
Answer incoming calls and respond to customer inquiries in a timely and professional manner.
Provide accurate information regarding products and services and assist customers with their needs.
Document customer interactions and maintain detailed records of conversations and resolutions.
Resolve customer complaints and issues by identifying the root cause and providing appropriate solutions.
Collaborate with team members and other departments to ensure a seamless customer experience.
Schedules appointments for patients:
Obtains & enters accurate demographic information into the EMR
Identifies client needs, clarifies information, research issues and
provides solutions.
Identifies appropriate insurance as needed and re-verifies accordingly
Schedules appointments correctly, clearly documenting the reason for the
appointment, verifies entered data coincides with appointments
Reviews appointment details with caller prior to hanging up
Updates patient registration/demographic info with new/terminated insurance policies, copay information
Makes reminder phone calls as requested
Reschedules appointments when necessary
Processes new patient registration forms, HIPAA, privacy notice, and demographic forms.
Communicates Sliding Scale policy to patients, requests documentation.
All other duties as assigned by the Patient Services Management team.
Skills:
The required skills for this role include strong communication and interpersonal abilities, which are essential for effectively engaging with customers and addressing their needs. Problem-solving skills are utilized daily to identify issues and provide timely solutions, ensuring customer satisfaction. Attention to detail is crucial when documenting interactions and maintaining accurate records. Preferred skills, such as familiarity with CRM software, enhance the efficiency of managing customer information and tracking interactions. Bilingual skills can significantly improve communication with a diverse customer base, further enriching the customer experience.
Call Center Representative
Representative job in New Haven, CT
Call Center Representative - Bilingual (English/Spanish)
Schedule: Variable shifts between 7am-8pm, Monday-Saturday
Are you looking to join a team where your communication skills and compassion make a real difference? We're hiring Bilingual Call Center Representatives (English/Spanish required) to be the first point of contact for patients and families in a fast-paced healthcare setting.
These contract to hire openings offer $22.30 per hour.
What You'll Do:
Answer and triage high-volume incoming calls with professionalism and empathy
Schedule new and existing patient appointments accurately
Collect and update patient demographic and insurance information
Direct calls to the right departments and providers
Deliver excellent customer service with every interaction
What We're Looking For:
Bilingual in English & Spanish (required)
High School diploma or GED (Associate's degree preferred)
1-2 years' experience in a high-volume medical call center (strongly preferred)
Strong phone etiquette and ability to multitask in a busy environment
Exceptional organizational and communication skills
Tech-savvy with appointment scheduling systems and data entry
Ready to bring your customer service skills to a mission-driven healthcare team? Apply today for immediate consideration!
A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.
#R1
Call Center Representative
Representative job in New Haven, CT
Job DescriptionCall Center Representative - Bilingual (English/Spanish)
Schedule: Variable shifts between 7am-8pm, Monday-Saturday
Are you looking to join a team where your communication skills and compassion make a real difference? We're hiring Bilingual Call Center Representatives (English/Spanish required) to be the first point of contact for patients and families in a fast-paced healthcare setting.
These contract to hire openings offer $22.30 per hour.
What You'll Do:
Answer and triage high-volume incoming calls with professionalism and empathy
Schedule new and existing patient appointments accurately
Collect and update patient demographic and insurance information
Direct calls to the right departments and providers
Deliver excellent customer service with every interaction
What We're Looking For:
Bilingual in English & Spanish (required)
High School diploma or GED (Associate's degree preferred)
1-2 years' experience in a high-volume medical call center (strongly preferred)
Strong phone etiquette and ability to multitask in a busy environment
Exceptional organizational and communication skills
Tech-savvy with appointment scheduling systems and data entry
Ready to bring your customer service skills to a mission-driven healthcare team? Apply today for immediate consideration!
A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.
#R1
Call Center Rep - Data Entry
Representative job in East Haven, CT
Hamilton Connections in Hamden is seeking reliable Customer Service/ Call Center agents in East Haven to join our team. In this role, you will be responsible for handling calls and scheduling appointments. A $250 signing bonus is being offered to new hires!
Responsibilities
Take inbound calls from customers
Provide exceptional customer service throughout the appointment-setting process
Explain pricing and services to customers
Skills
Strong communication skills
Computer knowledge and data entry
Administrative experience
Excellent customer service skills
Fluency in English is required; additional language skills are a plus
Must be reliable
Detail
$18.00
35 - 45+ hours per week
Can be scheduled anytime between 7:30am to 5:00pm
Monday - Saturday (rotating Saturdays through most of the year)
Long term position
Call Center Representative
Representative job in East Haven, CT
Customer Service Representative - Medical Call Center (onsite)
Join CPa Medical Billing, a leading provider of medical billing services, as a Customer Service Representative in our dynamic call center team. We are committed to delivering exceptional support to healthcare providers and patients alike. If you have a passion for healthcare, excellent communication skills, and experience in medical call centers, we invite you to become a vital part of our growing organization.
Key Responsibilities:
- Handle inbound and outbound calls related to medical billing inquiries, patient account questions, and provider support
- Assist healthcare providers and patients with billing issues, insurance claims, and payment processing
- Document all interactions accurately in the electronic health record (EHR) systems
- Collaborate with team members to resolve complex billing and account issues efficiently
- Maintain up-to-date knowledge of medical billing procedures, insurance policies, and compliance standards
- Ensure high levels of customer satisfaction through professional and empathetic communication
Skills and Qualifications:
- Minimum of 1 year of experience in a medical call center environment
- Proficiency with electronic health record systems such as eCW (eClinicalWorks) or Epic
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Knowledge of medical billing, coding, and insurance processes
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
At CPa Medical Billing, we foster a collaborative and supportive work environment that encourages professional growth. We offer competitive benefits and opportunities for advancement, making it an excellent place to develop your career in healthcare support.
Requirements
Skills and Qualifications:
- Minimum of 1 year of experience in a medical call center environment
- Proficiency with electronic health record systems such as eCW (eClinicalWorks) or Epic
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Knowledge of medical billing, coding, and insurance processes
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
Call Center Representative
Representative job in Hauppauge, NY
Job Description
Call Center Representative (Part-time to Full-time)
Bath Planet of Metro New York is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free.
We are looking for a Call Center Representative to join our winning team. Join our team of professionals and earn a substantial income while helping homeowners improve their homes. This is an opportunity to make money, grow your skills, and be part of a fun, high-energy environment.
General Purpose:
Customer service skills are a must. Contact homeowners by telephone and set up qualified appointments for free consultations. Input lead information, update reports, and answer incoming calls from advertisements.
Responsibilities:
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet needs of specific homeowners
Handle homeowner's questions and objections
Obtain homeowners' information including names, addresses, phone numbers, etc.
Receive and input appointment details into the system
Input homeowners' information and notes from the conversation
Confirm appointments placed with canvassers or sales reps
Issue appointments for reps to meet with prospective homeowners
Conduct quality control phone calls
Answer inbound telephone calls from advertising responses
Follow up on initial contacts with homeowners
Maintain accurate and updated lead information and reports
Qualifications:
Knowledge of sales and marketing principles and strategies
Relevant work experience in telemarketing, inside sales, customer service, or promotions
Proficiency in relevant computer applications
Product knowledge -
Training provided
"Smile and dial" mindset - must be comfortable and confident on the phone
Excellent verbal communication skills
Strong note-taking abilities for accurate follow-up
Effective time management and ability to prioritize tasks
Consistent follow-up on leads is essential
Well-spoken with an engaging, upbeat personality that shines through the phone
Positive, self-motivated attitude with a strong work ethic
Results-driven mindset - ability to turn conversations into opportunities and influence homeowners on the value of scheduling a visit with our outside sales team
Perks:
Performance-based biweekly bonuses
Fun games and incentive rewards
Growth opportunities as they arise
Positive, supportive work environment
90-day review with potential for role and compensation advancement
Ready to join a winning team? Apply today and start making a difference while building your future!
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Call Center Representative
Representative job in Milford, CT
Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services.
Responsibilities:
Handle inbound and outbound calls in a professional and friendly manner
Assist customers with scheduling service and sales appointments
Provide accurate information about dealership services, promotions, and inventory
Document all customer interactions in the CRM system
Support dealership teams by following up with leads and ensuring excellent customer service
Qualifications:
Previous call center or customer service experience preferred
Excellent communication and problem-solving skills
Ability to multitask in a fast-paced environment
Computer and data entry skills required
Reliable, positive, and team-oriented attitude
Benefits
Top Rated Medical/Dental Benefits
$25,000 Free Life Insurance
401(k) with company match after one year
Paid Vacation
Fun, energetic environment with lots of employee appreciation events
Employee referral program
Much more!
About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCall Center Representative
Representative job in Milford, CT
Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services.
Responsibilities:
Handle inbound and outbound calls in a professional and friendly manner
Assist customers with scheduling service and sales appointments
Provide accurate information about dealership services, promotions, and inventory
Document all customer interactions in the CRM system
Support dealership teams by following up with leads and ensuring excellent customer service
Qualifications:
Previous call center or customer service experience preferred
Excellent communication and problem-solving skills
Ability to multitask in a fast-paced environment
Computer and data entry skills required
Reliable, positive, and team-oriented attitude
Benefits
Top Rated Medical/Dental Benefits
$25,000 Free Life Insurance
401(k) with company match after one year
Paid Vacation
Fun, energetic environment with lots of employee appreciation events
Employee referral program
Much more!
About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCall Center Representative
Representative job in Milford, CT
Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services.
Responsibilities:
Handle inbound and outbound calls in a professional and friendly manner
Assist customers with scheduling service and sales appointments
Provide accurate information about dealership services, promotions, and inventory
Document all customer interactions in the CRM system
Support dealership teams by following up with leads and ensuring excellent customer service
Qualifications:
Previous call center or customer service experience preferred
Excellent communication and problem-solving skills
Ability to multitask in a fast-paced environment
Computer and data entry skills required
Reliable, positive, and team-oriented attitude
Benefits
Top Rated Medical/Dental Benefits
$25,000 Free Life Insurance
401(k) with company match after one year
Paid Vacation
Fun, energetic environment with lots of employee appreciation events
Employee referral program
Much more!
About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCall Center Representative
Representative job in Milford, CT
Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services.
Responsibilities:
Handle inbound and outbound calls in a professional and friendly manner
Assist customers with scheduling service and sales appointments
Provide accurate information about dealership services, promotions, and inventory
Document all customer interactions in the CRM system
Support dealership teams by following up with leads and ensuring excellent customer service
Qualifications:
Previous call center or customer service experience preferred
Excellent communication and problem-solving skills
Ability to multitask in a fast-paced environment
Computer and data entry skills required
Reliable, positive, and team-oriented attitude
Benefits
Top Rated Medical/Dental Benefits
$25,000 Free Life Insurance
401(k) with company match after one year
Paid Vacation
Fun, energetic environment with lots of employee appreciation events
Employee referral program
Much more!
About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart.
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyBilingual Call Center Representative
Representative job in Bridgeport, CT
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyNew Car Dealer BDC Call Center Representative
Representative job in Saint James, NY
Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic.
Apply to be a member of our service or sales team today!
JOB DESCRIPTION:
Do you have experience in being a Telemarketer or Appointment Setter? We have the phone traffic to keep you busy. We operate the one of largest Nissan Sales and Service departments on Long Island.
Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today.
Responsibilities (include but not limited to):
Prospect daily for potential customers
Call and email prospects in an effort to set an appointment.
Learn to overcome objections and ask for the appointment.
Prepare follow up literature to market to these clients.
Track activity and complete reports.
Follow all company policies and procedures.
Requirements:
Some telemarketing experience preferred
Outstanding communication skills in both verbal and written.
Confidence in your ability to be successful.
A desire to work in a commission, performance based, environment.
Great attitude with high energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Self-starter and self-motivated.
Ability to work well in a process driven environment.
Compensation:
Huge Earning Potential
Full Training & Support
Call Center Representative
Representative job in New Haven, CT
Job Description
We are seeking a Call Center Representative to join our dynamic team!
The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records.
Duties and responsibilities
The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to:
Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center
Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system
Accurately acquire, confirm and input demographic and insurance information for all patients.
Perform other related duties as assigned.
Qualifications
High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required.
Physical Requirements/Work Environment
Variable 8 hr. shifts between 7am-8pm, including weekends as needed
Minimal physical effort
Must be able to operate computer and telephone continuously
District travel as necessary
Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more.
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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New Car Dealer BDC Call Center Representative
Representative job in Saint James, NY
Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic.
Apply to be a member of our service or sales team today!
JOB DESCRIPTION:
Do you have experience in being a Telemarketer or Appointment Setter? We have the phone traffic to keep you busy. We operate the one of largest Nissan Sales and Service departments on Long Island.
Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today.
Responsibilities (include but not limited to):
Prospect daily for potential customers
Call and email prospects in an effort to set an appointment.
Learn to overcome objections and ask for the appointment.
Prepare follow up literature to market to these clients.
Track activity and complete reports.
Follow all company policies and procedures.
Requirements:
Some telemarketing experience preferred
Outstanding communication skills in both verbal and written.
Confidence in your ability to be successful.
A desire to work in a commission, performance based, environment.
Great attitude with high energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Self-starter and self-motivated.
Ability to work well in a process driven environment.
Compensation:
Huge Earning Potential
Full Training & Support