Customer Support Representative
Representative job in Southaven, MS
Netlink Voice is a leading provider of innovative VoIP and unified communications solutions for businesses across the U.S. We pride ourselves on delivering reliable technology backed by responsive, personable customer support. As we continue to grow, we're expanding our team to ensure every customer experiences a seamless, stress-free onboarding journey.
Position Overview
The Customer Service Representative - VoIP Onboarding is responsible for guiding new customers through the setup and activation of their Netlink Voice VoIP services. This role combines customer service, technical coordination, and project management to ensure new clients are configured correctly, trained effectively, and set up for long-term success. You will serve as the primary point of contact during the onboarding process, ensuring exceptional communication and a positive customer experience.
Key Responsibilities
Serve as the main point of contact for new customers during the onboarding and VoIP system setup process.
Coordinate account setup, service activation, porting, and provisioning of new users, devices, and features.
Conduct onboarding calls or virtual meetings to review requirements, gather customer information, and explain next steps.
Troubleshoot basic VoIP setup issues and escalate technical matters to Tier 2/Tier 3 support when needed.
Work closely with internal teams-including Sales, Technical Support, Provisioning, and Billing-to ensure a smooth customer transition.
Provide clear instructions and training on using Netlink Voice features, portals, phones, and applications.
Track onboarding progress, keep customers informed, and ensure deadlines and expectations are met.
Document all customer communications, setup details, and service configurations in CRM and ticketing systems.
Follow up after onboarding completion to confirm customer satisfaction and hand off to ongoing support teams.
Identify opportunities for service improvements and contribute feedback to enhance the onboarding process.
Qualifications
Required:
1-2 years of customer service, onboarding, or account support experience.
Strong communication skills-professional, clear, and customer-focused.
Basic understanding of VoIP, hosted PBX, or networking concepts (or willingness to learn quickly).
Ability to multitask, prioritize, and manage multiple onboarding projects simultaneously.
Strong organizational skills and attention to detail.
Comfort using CRM systems, ticketing tools, and communication platforms.
Sales Representative - Commercial Roofing
Representative job in Memphis, TN
Sales Representative - Commercial
Memphis, TN
$70k - $90k
Grow a business, grow a career, grow a future
This position is for a driven commercial sales person with a strong hunter mentality and a relationship-oriented attitude
Join a business on the rise with career progression potential to Sales Manager and beyond as the business grows
Collaboration, integrity and quality are the name of the game here - you will be supported, trained and given the freedom to be the best you can be in this position
What's in it for you?
Discretionary bonus/commission
401k with company match
Vehicle + gas card
Expense card
Health, dental and vision insurance
PTO
What you will be doing
You will be hunting for new business across the Tennessee market from the branch in Memphis
A focus on service, maintenance and re-roofing sales projects
Be instrumental in the growth of the Memphis location
What you'll need
2+ years of experience in commercial roofing sales, commercial construction or related industry
Driving license with ability to be insured on company vehicle
Hunter mindset and ability to self-generate leads
Contacts within the local market related to commercial roofing/building maintenance
Comfortable and able to spend time on a roof and climb ladders
Company Story
Founded back in the 70's, this contractor has grown to a team of 250 people at peak roofing season and a revenue of over $75million. With 2 brick and mortar branches, they work on projects from Texas to Pennsylvania and beyond.
This contractor works within multiple industries including; Education, Government, Manufacturing, Warehouses, Offices and Retail. With a focus on the service, maintenance and re-roofing market and opportunities for new construction roles as well, there is no limit to the ambition of this business or the heights you career can reach as part of the team.
With a culture routed around people, the office is a diverse space full of people who want to be their best selves. They focus on quality work and high levels of customer service and have a family-centric atmosphere that knows and appreciate you have a life outside of work.
Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly:
*******************************
Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
Inside Sales Representative
Representative job in Memphis, TN
General Shale, Inc., the nation's leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative for our Memphis, TN location. The successful candidate must acquire an in-depth knowledge of General Shale products and interact professionally with customers in a fast-paced sales environment.
Responsibilities will include:
Inside sales
Invoicing
Answering the phone
Data entry in SAP computer system
Cash sales
Liaising with outside sales team
Job Requirements:
2-5 years customer service experience; inside sales experience
Must be a self-starter who possesses excellent PC skills; knowledge of SAP a plus
Strong communication skills, including both written and verbal communications
Associate or Bachelor's degree in Business, Marketing or related curriculum preferred
We offer competitive compensation as well as a comprehensive benefits package.
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Customer Success Team Representative
Representative job in Southaven, MS
Department:
Call Center
Reports to:
Call Center Supervisor
Positions Supervised :
None
Employee Classification:
☐ Temporary ☒ Regular Full Time ☐ Part-Time
FLSA Status:
☒ Non-Exempt ☐ Salary ☒ Hourly ☐ Exempt ☐ Commission
Position Summary:
The Call Center Representative and/or the Switchboard Operator must handle customer calls in an efficient and professional manner. They must have good listening skills and speak clearly. They must be able to work under pressure due to high call volume, must be a quick learner, have experience with Microsoft Office products, as well as able to operate a multi-line phone.
Essential Functions-Primary Responsibilities and Accountabilities (90%):
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations can be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Task Statement(s)
Branch Credit/Ownership (80%)
Assists customer with account inquiries, internet banking and Bill Pay issues, funds transfers, stop payments, loan payments, debit card limit increases and cancellations, and ordering checks.
Retrieves and responds to voice mails and emails from customers.
Assists the switchboard operator in his/her absence.
Provides ongoing processing support for the Bank's various technology options.
Market the Bank's various products and services to call-in customers.
Research customer and branch inquiries as needed.
Ensure bank is in compliance with federal banking regulations including, but not limited to Bank Secrecy Act, OFAC, Community Reinvestment Act, American with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, the Federal Reserve's “lettered” regulations, and Call Center Representative roles and responsibilities relating to each act.
Customer Service (10%)
Represent Guaranty Bank & Trust Company professionally, efficiently, and tactfully
Acknowledge and greet customers with a smile, call customer by their name, ask if they need any additional assistance, thank customer at end of every conversation
Ensure continuing development of professional relationships with management and colleagues.
Follow all bank policies and procedures
Answer and assist incoming callers with questions and requests; subsequently route callers, as appropriate.
Receive incoming bank visitors and assist in directing them appropriately.
Additional Functions-Secondary Responsibilities and Accountabilities (10%)
Additional Task Statement(s)
Work overtime, as needed.
Ability to work on Saturday rotation schedule.
Follow all bank policies and procedures
Provide assistance to other departments as needed.
Perform other duties that may be assigned and requested.
Position Qualifications
Education: Required - High School Diploma or equivalent.
Preferred - Post -secondary certificate or degree, experience will be considered.
Experience: Required - 1 to 2 years of experience in banking or related field.
Preferred - 3 to 5 years of experience in banking or a related area
Licenses and
Certifications: Required - None
Preferred - None
Position Requirements
Competency Statement(s)
Accountability (core value) - Always do what we say and hold one another accountable.
Accuracy - Thorough with strict attention to detail; does work right the first time; identifies and corrects errors; produces complete and error free work.
Active Listening - Gives full attention to what others are saying, attentive to others' ideas and concerns; asks questions to clarify understanding.
Conceptual Thinking - Notices similarities between different and apparently unrelated situations.
Confidentiality (Core Value) - Always maintains strict confidentiality .
Community Development (Core Value) - Always committed to community development.
Critical Thinking - Apply rules and logic to situations; considers factors beyond the initial information given.
Data entry - Proficient alpha/numeric data entry skills.
Detail oriented - Concentrates on routing work details; carefully monitors and examines one's own and others' work; ensures accuracy in documentation and data.
Ethical Conduct - Conducts oneself consistently with sound banking practices and standards, upholding the values of Guaranty Bank.
Integrity (Core Value) - Always act with integrity and honesty.
Respect (Core Value) - Always treats others with respect.
Physical Requirements:
Physical requirements needed to perform the above essential duties, with or without reasonable accommodation, may be requested from Human Resources.
Frequency
Lbs.
Sitting
30%
Standing
60%
Walking
10%
Fine Manipulation of hands
80%
Lifting
Daily
25 lbs.
Carrying
Daily
25 lbs.
Pushing/Pulling
Seldom
75 lbs.
Bending/Squatting
Frequent
Reaching/Overhead
Occasional
Stress Level
High at times
General notice:
The bank has reviewed the to ensure the essential functions and basic duties are current. This describes the general nature and level of work performed by the employee holding this position. It provides guidelines for the job expectations and the knowledge, skills, and abilities necessary to perform successfully in this position. This job description in no way states or implies that these are the only duties to be performed. Additional duties and responsibilities may be assigned by supervisors as deemed appropriate. This position does not constitute an employment agreement between the Bank and employee. This position description is subject to change as the needs of the bank and the requirements of the position change.
Auto-ApplyCustomer Sales and Service Representative
Representative job in Memphis, TN
We are the world's largest Fluid Power Distributor and we are looking to hire a Customer Sales & Service Representative to add to our team! Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
As a member of the Applied Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized. While the majority of your interactions will take place over the phone, this is not a call center environment, but rather a service and parts center.
Why join us?
There is a reason we have been named a Best Workplace multiple times. For all that you bring to your work, you'll receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay and all the benefits you'd expect from an industry leader (401K, insurance, time off, etc.) we also provide:
A LASTING CAREER - Career path for this role is moving up to a sales or management career.
Professional development and training
Great work/life balance
What you'll do:
This isn't a typical call center role. Our guiding principle of taking care of the customer allows you to do far more than just field complaints. You will act as an inside sales partner and provide our customers with assistance to a wide variety of questions and problems and will build ongoing business relationships with our customers. You will also occasionally do some hands-on work that will require mechanical aptitude - (don't worry, as long as you don't feel overwhelmed at assembling furniture, that's enough of an aptitude for us to teach you.)
Requirements:
6 months + of customer service, call center or inside sales experience
High school diploma or equivalent
Excellent interpersonal and communication abilities
Solid organizational skills, including the ability to manage multiple competing priorities
Apply now for our industrial customer service rep role and watch your ideas and input drive what's next for our business.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
Auto-ApplySales Representative - Uncapped Commission
Representative job in Memphis, TN
Country USA State Tennessee City Memphis Descriptions & requirements About the role: Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics.
What's in it for you:
* $40,000 - $50,000 minimum compensation your first year, based on education
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Optional paid relocation with sign-on bonus to the Greater Cincinnati area with TQL's Fast Track Program
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 3175 Lenox Park Boulevard, Memphis, Tennessee 38115
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Custom Cabinet Sales Rep.
Representative job in Memphis, TN
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Memphis area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Customer Sales and Service Representative
Representative job in Memphis, TN
Job Description
A Farmers Insurance Customer Sales and Service Representative provides customer support by answering inquiries, resolving issues, and managing accounts, while also generating sales by providing quotes, cross-selling products, and asking for referrals. Key responsibilities include handling a variety of customer interactions via phone and email, documenting records, maintaining product knowledge, and meeting sales goals.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Develop new Financial Services opportunities.
Take premium payments from customers.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products and services.
Prospecting and generating new business through leads & referral sources.
Provide exceptional customer service and support.
Develop and maintain client relationships.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Exceptional Business Writing and Editing Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
A Property & Casualty insurance license is required.
A Life & Health Insurance license is required.
Strong work ethic and leadership skills.
Customer Service Representative
Representative job in Memphis, TN
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Entry Level Sales Representative - Memphis
Representative job in Memphis, TN
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Entry Level Sales Representative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays.
Specific Duties Include:
Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales.
Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales.
Sell “previous owner” Sentricon sales as needed to support the real estate program.
Work additional creative sales programs as determined by sales management.
Inspect all properties accurately before submitting sales proposals.
Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports.
Price all services and products as listed on company pricing schedules.
Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority.
Assist the Sales Manager or District Manager in recruiting new sales representatives as needed.
Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction.
Comply with all company policies and instructions; always maintaining a neat and professional appearance.
Cooperate with all personnel at the district and department level, as well as other divisions.
Assume obligations of good citizenship and participating in worthwhile community activities.
Other duties as assigned.
Qualifications
No experience? No problem! Cook's offers the best training in the industry!
High School Diploma or GED
Valid Driver's License
Excellent Communication Skills
A Great Attitude and Work Ethic
An acceptable Drug Test, Criminal Background check and Driving Record
Additional Information
Along with a great place to work, Cook's ELSR's enjoy:
Starting Pay - $22/hour
After training, competitive base pay + commission (Potential to earn up to $80,000 or more!)
Company Provided Vehicle and Gas Card (for business use)
Health, Dental, Vision, Life, Disability and Flexible Spending Account
401(k) Retirement Plan with Company Match
Generous Paid Time Off + Holidays
Mentorship & Advancement opportunities
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Local Delivery Representative - Class A CDL Required
Representative job in Memphis, TN
Job Details Experienced Memphis - Memphis, TN Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Day UndisclosedDescription
This position is accountable for spot sales, delivery and merchandising of all products on an assigned route.
The DR-lII's primary duties include adherence to Company programs and policies that will result in the safe execution of timely delivery, maximized sales and minimized returns. The DR-III will conduct a daily Pre-Trip Inspection of his assigned vehicle and will ensure all required tools and equipment are available on the truck. He will maintain a driving record that is acceptable to the company; he will possess a current valid Class-A CDL and personal automobile insurance; and he will adhere to all DOT regulations (including regulations regarding driver time of service).
The DR-III will follow the approved Delivery Structure and Processes and will identify and fulfill spot sales opportunities. The DR-III will maintain product freshness and will move product as necessary. The DR-III will remain conscious of the Company's image and will ensure a high level of neatness and cleanliness in each store's displays and coolers. The DR-III will participate in "work with" and "ride with" days with the Delivery Manager to obtain coaching and training opportunities in the field.
Note: Duties of all positions may be adjusted as needed to meet business objectives.
Qualifications
The following factors, among others, will be considered when selecting the successful candidate(s) for this position.
• Market Knowledge
• Delivery Structure and Processes Execution
• Product Delivery and Sales Results
• Relationships with Customers
• Safety Knowledge and Execution
• DOT and CDL Knowledge and Execution
Call Center Representative
Representative job in Memphis, TN
Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Customer Service Representative to join our in-house call center team! In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule service appointments while delivering exceptional customer service. Your workday will be from 9 AM to 6 PM, Monday to Friday, with one Saturday per month to keep things exciting. Don't worry-you'll get a day off during the week to maintain that perfect work-life balance. If you're ready to chat, connect, and keep our customers happy, we want to hear from you!
What We Offer:
Health insurance to keep you feeling your best.
Dental insurance because a healthy smile is always in style!
Vision insurance so you can stay sharp.
A 401(k) plan to help you plan for the future.
Opportunities for career growth-your potential is limitless.
Get involved in the community and make a real difference.
Paid vacation days because everyone needs a little R&R.
An epic Annual Christmas Party-celebrate the season in style!
Christmas Bonus based on tenure-rewarding your loyalty.
Employee Vehicle Purchase Program (yes, you could be driving a sweet ride!).
Discounts on parts and services to keep your wheels turning smoothly!
Free lunches every Saturday, because we believe in fueling your greatness.
Production bonuses with
huge
potential earnings-seriously, the sky's the limit!
Responsibilities:
Respond to customer inquiries via phone, email, or chat with lightning speed and top-notch professionalism.
Schedule service appointments like a pro to keep everything running like a well-oiled machine.
Channel your inner detective by making follow-up and retention calls to keep our customers happy and coming back.
Keep those customer satisfaction levels sky-high by listening carefully, providing accurate info, and delivering stellar service with a smile.
Collaborate with Service Advisors and the Parts Department to ensure appointments are scheduled smoothly and customers are in the loop about any changes.
Keep our database sharp! Maintain accurate, up-to-date customer info like it's second nature.
Crush your monthly performance goals like a champ and keep raising the bar!
Requirements:
A high school diploma or equivalent.
A valid driver's license.
The ability to rock your assigned shift with punctuality and reliability.
Excellent communication skills-whether talking, typing, or texting, you've got it!
The talent to juggle multiple tasks like a pro in a fast-paced environment.
Organizational wizardry with an eagle eye for the details!
Computer skills that would make a tech guru proud.
Bonus points if you've got experience in the automotive industry-but if not, we'll teach you the ropes!
If you're a self-starter who's all about delivering awesome customer service or if you're looking to break into the automotive industry, this is the golden opportunity you've been waiting for! Whether you're just starting out or eager to make your mark, we want to hear from you. Apply today and gear up to join our incredible team!
Auto-ApplyCall Center Representative - Mays and Schnapp
Representative job in Memphis, TN
Job DescriptionResolve Pain Solutions is committed to improving the quality of life for individuals experiencing chronic and acute pain. We are seeking a dynamic Call Center Representative for a growing, multi-site healthcare organization. This position will be based at our Mays & Schnapp location in Memphis, TN.
We offer comprehensive, patient-centered care through innovative treatment plans, clinical expertise, and compassionate service. Our team of healthcare professionals strives to ensure every patient feels heard, respected, and supported on their journey to pain relief.
Position Summary
As a Call Center Representative at Resolve Pain Solutions, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism.
Key Responsibilities
Answer inbound calls for all locations and respond to patient inquiries in a courteous, compassionate, and professional manner.
Schedule, reschedule, and confirm appointments according to provider availability and patient needs.
Verify insurance eligibility and coverage and collect or update patient demographic and contact information.
Triage calls appropriately, transferring to clinical staff or other departments as needed.
Document all patient interactions accurately in the electronic medical record (EMR) system.
Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care.
Manage high call volume while maintaining quality service standards and productivity metrics.
Qualifications
High school diploma or equivalent (required).
Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting.
Familiarity with medical terminology, insurance verification, and EMR systems is a plus.
Bilingual in English and Spanish is a strong advantage.
Excellent verbal and written communication skills.
Ability to handle confidential information with discretion and comply with HIPAA regulations.
Strong organizational and multitasking abilities.
Compassionate, patient-focused mindset.
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Bilingual Call Center Representative
Representative job in Memphis, TN
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyCall Center Representative
Representative job in Bartlett, TN
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone.**
Earn a **$1 raise after your first 30 days** - plus **another $1 after 90 days!** We love celebrating progress and commitment early on.
**What are we looking for?**
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
+ You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our customers that their orders and concerns are your number one priority. Helping to solve customers' problems is an essential part of your job.
+ You're enthusiastic about our products and have a desire to share your enthusiasm with customers. Explaining special offers and making suggestions helps our customers place the orders they want and get the most value from our menu. You understand the importance of order accuracy.
+ You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
+ You must be at least 16 years of age.
**Responsibilities:**
+ Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
+ Ability to achieve and maintain performance standards
+ A Customer Maniac who can work independently
+ Support marketing of products
+ Able to interact with all levels of management and customers in a professional manner
+ Assist and mentor new call center representatives
+ Adhere to company processes and guidelines
**Job Requirements Qualifications:**
+ Customer Relations and interpersonal skills
+ Personal Computer skills
+ Communication (verbal and written) skills
+ Mathematical skills
+ Work both independently and within a team environment
+ Call center experience preferred
+ Strong work ethic
+ Flexibility with schedule
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Nuclear Sales Representative
Representative job in Memphis, TN
About this Job: Are you an elite sales professional who enjoys the challenge of complex selling from the field to the executive offices? Do you desire a long-term career with a company that believes in its Core Values including “Profit with a Purpose”? Are you looking to work for the best and to be the best in a place where culture matters? If so, Barnhart could be the company in which your skills and abilities can provide you a great career and help build industry across the USA.
Summary of this Opportunity: We are seeking professional salespersons with the ability to develop accounts in heavy industrial and energy markets with high potential for repeat business. Barnhart is among the largest domestic providers of heavy lift and heavy transport work in America, employing over 1,500 people at over 55 locations across the USA. This team includes a full staff of operational support, including the largest staff of engineers and industry experts geared to help you succeed. We provide transportation and lifting services to move large components via road, rail and water and we work within all types of operating industrial and energy facilities to remove and replace major machinery that require special tools, skills and innovation.
Job Description:
Develop strategies and tactics to penetrate targeted accounts
Create and execute an annual sales plan with defined goals and objectives
Prospect and qualify warm leads
Conduct discovery meetings with existing and new customers to uncover needs
Create and deliver solutions and proposal presentations to customer's decision-making team
Develop the potential solutions, estimate and prepare tailored proposals
Close sales by selling value and overcoming objections
Coordinate front-end project development with our Operations team
Barnhart Offers:
Competitive salary and performance bonus
401(k) program with company match up to 10% of pay
Family medical, dental and vision insurance
Paid time off and other benefits
Company vehicle
Barnhart CARES family care and community service opportunities
Preferred Experience and Skills:
Proven track record of business development results including prospecting new business and closing profitable work
Skilled in identifying, approaching, presenting and building relationships with decision makers within a complex sales environment. Must be comfortable with all levels from field craft to executives
Mechanically inclined and a proven track record of success in rigging, lifting, fabrication, maintenance or transportation execution
Excellent oral and written communication skills
Computer Software and Management Reporting expertise in CRM tools
Education - Bachelor's degree or sufficient experience required
Experience - Three to five years of experience preferably in industrial sales, construction, manufacturing, or professional services. And the skills to be a self-starting and self-motivated sales professional.
PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.
MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry.
NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development.
CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.
EOE/AA Minority/Female/Disability/Veteran
#LI-HS1
Deposit Review Representative
Representative job in Senatobia, MS
Job Description
BASIC PURPOSE: Assist in the review of documents provided by customers to open, update, or gain access to accounts, ensuring that compliance is maintained.
PRINCIPLE ACCOUNTABILITIES
As a Deposit Review and Compliance Representative, you will be an essential member of the BankFirst Operations team. As such, you will provide support to frontline staff with a variety of deposit related needs, including, but not limited to:
Review and verify documentation required for opening new Trust, Estate, and accounts with Power of Attorney..
Review and verify legal documentation.
Consult with legal council as needed
Provide support to frontline branch personnel.
Ensure compliance with policies and procedures
Review new accounts for accuracy and ensure compliance
Review a variety of maintenance on accounts to ensure accuracy
Performs multiple tasks, duties, and jobs within the department that pertains to Deposit Operations
EDUCATION, EXPERIENCE, SKILLS: Must have good computer skills, specifically Excel, Word, Adobe Sign. Should be detail oriented and be able to multi-task. Have excellent communications skills, written and verbal.
BankFirst is an EOE, including vets/ disability
Representative- Scheduler II
Representative job in Memphis, TN
Obtains accurate demographic, insurance, and clinical information and enters into the computer system to create the new patient account and financial record. Schedules patient with the appropriate specialty provider across the BMG system. Performs other duties as assigned.
Responsibilities
Provides coordination of patient flow by following established scheduling procedures and protocols for specialty providers.
Handles phone calls for all internal and external customers into the department.
Competently uses the hospital information and telecommunications systems to maintain records, correspondence, and reports to facilitate timely communication and accurate documentation.
Communicates with staff and customers by maintaining, receiving, conveying and recording information accurately.
Completes assigned goals.
Performs other duties as assigned.
Specifications
Experience
Minimum Required
1 year of business experience in a healthcare environment.
Preferred/Desired
2-3 year of business experience in a healthcare environment.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Additional business/college courses preferred. Knowledge of medical terminology preferred.
Training
Minimum Required
None
Preferred/Desired
Knowledge of EPIC or other electronic medical records. Front desk clinical clinical scheduling experience preferred.
Special Skills
Minimum Required
Basic computer skills, ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.
Preferred/Desired
Licensure
None
Minimum Required
Preferred/Desired
Loan Sales Representative - Hernando, MS
Representative job in Hernando, MS
Join the 1
st
Franklin team as a Loan Sales Representative.
Salary: $14.00 to $15.75 per hour
This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.
Principal Accountabilities and Key Activities
Recommends product and services to support individual, branch sales goals, and customer expectations
Markets branch products and services to customers and potential customers
Conducts assigned collection calls of customer accounts to arrange payment
Seeks opportunities to originate new loans with new and existing customers
Develop knowledge of credit underwriting methods and sales tools
Ensures customer information is correct and documents interactions
Consistently meets or exceeds branch and individual goals
Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
Builds internal and external relationships
Ensures customer confidentiality and privileged information is maintained
Adheres to all 1FFC policies and procedures dialogues
Complies with all State and Federal regulations
Participates in personal development
Exhibits knowledge of all 1FFC products
Seeks additional opportunities and responsibilities
Education, Qualifications and Experience
High School Diploma or equivalent
Ability to meet current Licensing requirements of various States and Federal regulators
Demonstrate the ability to analyze relevant information and apply individual judgment
Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
Ability to maintain confidential business and personal information
Action and result focused
Strong communication skills (verbal / written / interpersonal)
Proficient with MS Office Suite products
Must possess a valid driver's license and the ability to operate an automobile
#IND003
About Us:
1
st
Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
Parts Representative
Representative job in Wynne, AR
Responsibilities
Sells and records products and/or services to meet customer needs.
Assists with preparing and maintaining merchandise displays.
Verifies receipting-in of shipments and assists with placing Machine Down orders and adds input to the inventory analyst on Stock orders.
Participates in all job-related training and development.
Maintain parts warehouse including but not limited to stocking parts, etc.
Qualifications
Exceptional customer service skills.
At least 1-year experience in Parts Department operations preferred.
Ability to analyze and interpret basic Parts Department reports.
Capable of putting up stock order
Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.
It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Please watch the following video for more information about this position:
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