Entry Level Representative (Recent grads needed)
Representative job in Columbus, OH
Job Title: Customer Support Representative
Pay Rate: $19/hour
Schedule
Start remotely with 4-5 weeks of training, then transition to full in-office work for hands-on experience and team collaboration. After 6 months, enjoy a hybrid schedule (3 days in-office, 2 days remote).
Responsibilities:
Handle a high volume of inbound calls.
Assist clients with Cash Management products, online/mobile access, and general inquiries.
Deliver top-tier customer service while meeting performance metrics.
Learn and adapt quickly to new tools and processes.
Work collaboratively with teammates to ensure client satisfaction.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Full-Cycle Sales Representative | B2B Fragrance/Retail
Representative job in Columbus, OH
Are you a scrappy B2B Hunter, looking to join a fun, dynamic sales team where each member has full ownership of everything A-Z giving yourself the ability to create your own success? We are looking for an entrepreneurial, full-cycle sales professional to grow our presence in the fragrance and personal care market. If you're someone who thrives on ownership & loves a new challenge, this is the role for you!
Your Mission (Responsibilities):
Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis.
“Go the extra mile” to drive sales.
Experience of managing customer accounts and creating new business in the B2B market both over the phone and face to face.
End-to-end Ownership of the Sales Cycle: Proactively identify, cold-call, pitch, and close new business Nationwide. (100% hunter role).
Expand current customer accounts through ongoing relationship development.
Work creatively with team members to secure the terms of sale.
Remain knowledgeable on products offered and discuss available options.
Process POS (point of sale) purchases and cross-sell products.
Handle all invoices, shipping, and customer success elements of your book of business.
Cultural Competence: Confidently work with and manage a highly diverse client base, including many customers who are bilingual.
Comply with inventory control procedures.
Suggest ways to improve sales and quotas.
Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintain flexibility to meet with clients and address urgent issues outside of typical 9-5 hours when required by the business.
Travel to trade shows and to visit top clients and accounts throughout the year, to enhance and nurture existing and future relationships.
The candidates we'd love to speak with are people who have the following skills, willingness to work onsite, and travel as needed:
A minimum of 2+ years of full-cycle B2B sales experience with a strong emphasis on new business development and cold outreach.
Excellent verbal, written, computer and technical communication and presentation skills.
Proven "Grit": The ability to handle constant rejection, pivot strategy quickly, and see a sales cycle through regardless of initial setbacks. Must be OK with NO.
Analytical ability in order to diagnosis business problems and propose appropriate solutions.
Adaptability - able to work in and with multiple departments.
Top earners can exceed $80,000+ in their first year.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Sr. Sales Development Representative
Representative job in Columbus, OH
Employer Partner: Leading Healthcare Marketplace Company
Powered by: SV Academy Residency Program
Role Type: Full-time, W2
Compensation: Competitive base + uncapped commission + travel/mileage stipend
SV Academy partners with high-growth, mission-driven companies to build inclusive pathways into sales. Through our Residency Program, you'll be employed full-time during the training and ramp period, receive hands-on coaching, and be set up for long-term success.
Our partner is revolutionizing healthcare staffing through a technology-driven marketplace-connecting healthcare facilities to qualified professionals in real time. As an Outside Sales Rep / Field Account Executive, you'll be central to scaling this marketplace, forging relationships with facilities, and driving revenue growth in your assigned territory.
What You'll Do (Day-to-Day)
Own a regional territory: prospect, cultivate, and close new healthcare facility partnerships (e.g. nursing homes, assisted living, long-term care facilities).
Conduct in-person visits, presentations, demonstrations, and meetings to showcase how the platform solves critical staffing needs.
Serve as a trusted advisor to decision-makers such as directors of nursing, facility administrators, etc.
Drive the full sales cycle: lead generation → qualification → negotiation → close → onboarding.
Build and execute a territory plan, set metrics, track progress, and iterate your approach.
Capture customer feedback, market trends, and insights; report patterns to leadership to help scale what works.
Maintain clean CRM records, forecast reliably, and collaborate cross-functionally to ensure smooth handoffs.
What SV Academy & the Partner Offer You
Structured Sales Training in communication, sales process, pipeline management, objection handling, etc.
1:1 Coaching & Mentorship through your first 12+ weeks on the job (and beyond).
Career Transition Support to help you land into a long-term sales role after Residency.
Access to the SV Academy alumni network, continuous learning, and job placement support.
Benefits & Perks: base + uncapped commission, travel reimbursement or stipend, flexible scheduling, remote/hybrid support when not in field.
Who You Are
Eager to break into an Account Executive role, your previous experience might be in any field, but you bring energy, hustle, and resilience.
Comfortable spending ~4 days/week in the field, driving, visiting facilities, and managing your own schedule.
Excellent communicator, you adapt to different stakeholders' needs and can tell a clear, persuasive story about value.
Curious, scrappy, and data-minded. You test, iterate, and optimize your approach.
Results-driven with high ownership: you're accountable, goal-oriented, and not deterred by “no.”
Passionate about healthcare, solving real-world problems, and contributing to mission-driven impact.
Why This is a Unique Opportunity
You'll join a high-growth health tech startup, helping lift up healthcare professionals and reduce staffing challenges in care settings.
The role combines purpose + performance = meaningful mission aligned with clear sales metrics.
As a field rep in a growing vertical, you'll help write the playbook and shape the go-to-market approach in your market.
Strong upside: with uncapped commission and territory ownership, your hard work directly translates to growth and career trajectory.
Delivery Representative
Representative job in Troy, OH
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 01/16/2026.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
Employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $25.50 to $26.50 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Financial Services Representative
Representative job in Columbus, OH
Immediate need for a talented Financial Services Representative. This is a 06+ months contract opportunity with long-term potential and is located in Colombus, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-93606
Pay Range: $18.50 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.
Key Responsibilities:
Hours: 8 hrs. per day || 40 hrs. in a week
Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process
Start date is flexible.
Looking for contingent worker to work 12 PM to 5 PM Monday through Friday.
Training will be in office but will only be required to come in 2 days per week either Monday and Tuesday or Tuesday and Wednesday after training is completed.
Provides prompt efficient service for assigned product and/or service center internal and external customers.
Follows up with appropriate internal administrative areas for completeness and accuracy of the end policy/account product.
Reviews, underwrites, and processes applications for client contracts, client withdrawals, and life withdrawals in accordance with government regulations, contract provisions, and internal procedures and controls.
Requests additional information when necessary.
Communicates with customers, other departments, regional and/or field offices and other industry companies through oral and written communications.
Maintains appropriate records.
Provides quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.
Researches and corrects errors.
Demonstrates the initiative and flexibility to identify situations that require exception processing and seek alternatives from more experienced personnel.
Performs other duties as requested.
Key Requirements and Technology Experience:
Key Skills; Customer Service, technical proficiency I.e MS office and excel, problem Solving
Four years of work experience.
Work experience with undergraduate studies preferred.
Knowledge: General office practices, customer service, and office equipment.
Information systems and insurance/financial services industry practices (i.e. annuities, mutual funds) preferred.
Basic mathematics and problem-solving techniques.
Excel skills preferred.
Ability to prioritize own work within standards.
Effective written and oral communication skills to interact with customers, team members, and management.
Decision making skills necessary for customer contacts.
Ability to identify and evaluate problems and analyze customer inquiries and determine the appropriate action.
Decision making skills necessary for problem identification and correction.
Proven ability to operate a CRT and PC.
Education: High school diploma. Undergraduate diploma desirable. Participation in technical coursework such as LOMA, CLU, ChFC desirable.
Our client is a leading Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Outside Sales Representative
Representative job in Columbus, OH
To Apply: Submit your resume to **************************
BNW Services is partnering with a family-owned company known for delivering high-performance safety and industrial solutions, including fall protection, abrasives, and PPE, to construction and industrial clients. We're seeking a motivated Outside Sales Representative to join their growing team and drive territory expansion in the Columbus, OHIO area.
Key Responsibilities:
“Get the sale” by using various customer sales methods, including cold calling, on-site visits, product presentations, and lead follow-ups
Prospect and build long-term relationships with contractors, project managers, and industrial buyers
Conduct jobsite visits to evaluate needs and present product solutions
Meet or exceed sales targets while growing the customer base and expanding existing accounts
Collaborate with the inside sales and logistics teams to ensure seamless order fulfillment
Maintain accurate records of client interactions, opportunities, and follow-ups in LeadSmart CRM
Stay current with product knowledge, safety trends, and industry developments by attending trainings, meetings, and events
Provide timely feedback to management regarding customer needs, market trends, and competitive activity
Qualifications:
2-5 years of B2B sales experience, ideally in the construction or industrial supply sectors
Familiarity with fall protection, PPE, abrasives, or related safety gear is highly preferred
Strong communication, negotiation, and presentation skills
Proven ability to work independently, manage a sales pipeline, and close deals
Valid driver's license and reliable transportation
Compensation & Benefits:
Competitive base salary + uncapped commission potential
Vehicle allowance or mileage reimbursement
Health benefits and PTO
Career growth with a stable, family-owned business that values service and performance
Traveling Retail Representative - Overnight
Representative job in Franklin, OH
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $17.50 per hour
Growth opportunities abound - We promote from within
Paid travel with overnight stays
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Interested in traveling within and outside of your home state, with overnight hotel stays
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Call Center Representative
Representative job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
GENERAL FUNCTION:
Provide exceptional customer service and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.)
MAJOR DUTIES AND RESPONSIBILITIES:
• Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers
• Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details
• Interface with providers to verify member eligibility and authorize services
• Review claims details, research payment issues, investigate provider network details
• Use system tools as appropriate to escalate issues between the various functional areas within EyeMed
• Must meet Customer Care Center productivity and quality goals
COMMUNICATIONS WITH OTHERS:
• INTERNAL - Call Center associates and other EyeMed functional areas
• EXTERNAL - Members/Providers
Qualifications
SKILLS & QUALIFICATIONS:
• Excellent verbal and written communication skills
• Excellent telephone skills
• Excellent active listening and comprehension skills
• Ability to demonstrate empathy to the caller's situation
• Ability to provide exceptional customer service
• Exhibit resourcefulness in resolving problem situations
• Manage time and multiple tasks effectively
EXPERIENCE:
• Call Center experience preferred
• 1 - 2 years of experience in a professional business environment preferred
• Knowledge of vision benefits and/or insurance industry a plus
EDUCATION:
• High School diploma required
• College or University degree (preferred )
Additional Information
All your information will be kept confidential according to EEO guidelines.
Inbound GWA- 4:30 AM - 1:00 PM
Representative job in Groveport, OH
Preferred Qualifications
Prior experience working in multiple departments in a distribution center.
Previous experience operating material handling equipment.
Ability to understand written material.
Job Summary
Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Operates material handling equipment to move inventory within the facility.
Major Tasks, Responsibilities, and Key Accountabilities
Uses material handling equipment to locate and deliver products, supplies, and equipment to designated areas.
Assists with staging and loading orders into trucks for customer delivery.
Verifies quantity and quality of incoming products from vendors and distribution centers.
Uses packing list information to collect items for customer orders, including building and wrapping pallets of products.
Examines and inspects stock items for wear and defects and notifies management of inventory issues.
Returns misplaced products to proper storage areas.
Maintains a clean working environment in accordance with company safety policies.
Performs inventory control functions as needed.
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
Work Environment
Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
No travel required.
Education and Experience
HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers:
Pay Range
$18.50-$21.25 Hourly
HDS provides the following benefits to all permanent full-time associates:
Medical (with Prescription drug coverage), dental, and vision plans
Health care and Dependent Care FSA (as applicable)
401(K) with company match
Paid Holiday, Vacation, Personal Time, and Wellness Day
Paid Sick Time
Life and Accidental Death & Dismemberment Insurance
Short and Long-term Disability Insurance
Critical Illness Insurance
Accident Insurance
Whole Life insurance
Commuter Benefits
Tuition Reimbursement
Employee Assistance Program
Adoption and Surrogacy Assistance
CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Auto-ApplyBenefit Services Account Representative
Representative job in Columbus, OH
STRS Ohio, STRS
STRS Ohio is seeking a Benefit Services Account Representative, to join the Member Benefits/Recipient Benefits Processing team.
Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest retirement systems, serving over 500,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.9 billion as of June 30, 2024, in assets and paying more than $7 billion in benefits annually.
STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.
Compensation:
$22.69/ hr. or Commensurate with education and experience
Work Schedule:
8:00am-5:00pm Monday through Friday (Onsite)
General Summary:
Under the direction of the assistant director, Recipient Benefits Processing, and the manager, Recipient Benefits Processing, analyze applications and records to process re-employment retiree benefits. Analyze documents in recipient records to process benefit changes, reports and recipient records to replace returned or rejected benefit payments, process federal and state tax withholding and refunds, bank and home address changes and additional death benefit applications.
Summary of Responsibilities:
Analyze reemployment payment applications and member records and pay the correct reemployment benefit. Process Required Minimum Distribution (RMD) payments for reemployed retirees according to the Internal Revenue Code.
Research and reissue returned benefit payments. Determine continued eligibility for the outstanding and stale dated payments and replace the payments as appropriate.
Analyze forms and make appropriate bank, address, tax withholding, power of attorney (POA), guardianship and beneficiary designation changes as appropriate.
Communicate with members, recipients, beneficiaries, reemployed retirees and other entities regarding data changes; beneficiary designations; reemployed applications and other forms; outstanding check issues and POA/guardianship documents.
Evaluate re-employed retiree accounts to determine if a reemployment violation exists, investigate the potential violation and communicate resolution with the recipient.
The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of associates under supervision.
Summary of Qualifications:
High school diploma or equivalent required.
Associate degree in business or related field preferred however, an equivalent combination of education, training and relevant STRS Ohio experience may be considered in lieu of a degree.
Demonstrated ability to analyze information and appropriately apply business rules to process requests such as, but not limited to, eligibility and benefit calculations.
Above-average mathematical aptitude required.
Above-average oral and written communication skills required.
Interpersonal skills necessary to deal effectively and courteously with internal and external contacts required.
Above-average organizational skills and a high degree of accuracy and attention to detail required to complete day-to-day and ad-hoc assignments.
Proven ability to operate Microsoft Office programs and standard office equipment required.
Equal Employment Opportunity Employer Statement
State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.
ADA Statement
STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Auto-ApplyCall Center Representative III
Representative job in Columbus, OH
Trustmark's mission is to improve wellbeing - for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
**About the role**
Trustmark is looking for a Call Center Representative to join the team.
Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer profile changes, or directing requests to other functional business teams. Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems.
**Key Accountabilities**
+ Researches and resolves high volume of complex customer inquiries and escalations, through a strong understanding of business rules, products and procedures. May be involved in retaining clients at risk of terminating. May support several blocks of business and multiple applications that administer those blocks.
+ Determines root cause and resolve client/customer issues, coordinating with internal departments as necessary.
+ Enters semi and non-routine client/customer updates into the appropriate system.
+ Serves as a team resource and mentor for new hires.
+ Participates in departmental/interdepartmental projects.
+ Provides back-up to the administrative processing area, when volumes increase.
**Minimum Requirements**
+ High School Diploma or GED with 4 - 6 years of related experience.
The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$24.38 - $35.23 per hour
The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.
Brand: Trustmark
In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.
Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.
Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
When you join Trustmark, you become part of an organization that makes a positive difference in people's lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we've changed their lives.
At Trustmark, you'll be part of a close-knit team. You'll enjoy abundant opportunities to grow your career. That's why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what's ahead - and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.
Call Center Representative
Representative job in Dayton, OH
We're excited you're interested in starting your new journey at Syncrotist! We wanted to give you a little information about what we do and what the training structure will generally look like. Syncrotist provides support services for many of the prominent companies for in-home care in a rapidly growing market. With over 350 current home care office clients, we are the only company dedicated completely to partnering within this marketplace. Our communication specialist will act as a liaison and manage calls from caregivers, clients, family/friends of clients, insurance companies, and more to answer questions, and resolve any emerging problems that our customer accounts might face with accuracy but also focus on being empathic. All candidates will be provided with paid training. We offer both part-time and full-time positions.
Due to our specialized focus on health care calls, our call center is not like most. We are the connection between the caller and the office, so it is up to us to precisely translate the phone call into an email form that will give the office accurate information so they can take over after the call. The overall structure of what we do is the same, however, each office may have different instructions on call handling for specific situations. We need agents who are adaptable, friendly, compassionate and efficient.
What kinds of calls would I be taking?
-Standard home health care intake calls
-Outbound lead calls: prospect calls as well as employment screenings
-Plus Service calls (enhanced): beyond handling standard calls, we provide a tailored service that includes completing subsequent steps within our workflow. This enhanced solution involves training on the office's scheduling system and ensuring a heightened focus to seamlessly integrate into their operations. By doing so, we aim to save the office time while maintaining accuracy and professionalism. We focus on utilizing 5 main CRMs: Wellsky, SwyftOps, AxisCare, eRSP, & HHA
-pCare: hospital support calls activating TV & phone services
What are the qualities we are looking for in a communication specialist?
- Excellent communication skills
- Writing skills: Grammar and punctuation, sentence structure, etc.
- Computer skills: Typing, computer navigation, site navigation, etc.
- Problem solving skills
- Empathetic & compassionate
- Strong interpersonal skills & emotional intelligence
- Detail oriented and have the ability to multitask
- Ability to self-manage as well as work with a team
- Strong work ethic: focus, dedication, dependability, self-discipline, goal-oriented, reliability, high productivity, punctuality, etc.
What will training look like?
- About one week in classroom training where you will be introduced to the Syncrotist portal, companies we service, call types & call reasons, internal software tools etc.
- We will focus on the following:
We service 17 companies with over 350 offices nationwide
Each office can have different processes and protocols to follow for call handling
- On the floor training includes, but is not limited to:
-Tethering with agents listening to live calls while QAing the call or typing the notes on the form in real time
-Tethering with an agent taking the calls and processing the forms yourself
-Processing live calls without tethering (with heavy supervisory oversight)
-Digital lead training (outbound employment & new client calls)
-Syncrotist+ calls (enhanced call follow-up procedures for certain offices)
Auto-ApplyCall Center Representative
Representative job in Columbus, OH
DescriptionJob Description: We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services.
Key Responsibilities
Responsibilities:
Answer incoming calls and respond to customer inquiries in a professional manner.
Provide information about products, services, and order statuses.
Resolve customer complaints and issues efficiently and courteously.
Maintain accurate records of customer interactions and transactions.
Follow up on customer inquiries to ensure satisfaction.
Collaborate with other departments to address customer needs and improve service.
Meet or exceed performance targets and metrics.
Skills, Knowledge and Expertise
Skills Required:
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to work effectively in a fast-paced environment.
Proficiency in using call center software and CRM systems.
Positive attitude and a passion for providing outstanding customer service.
Prior experience in a call center or customer service role is a plus.
Benefits
Benefits:
Competitive salary ranging from $35,000 to $42,000.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and development.
Supportive and friendly work environment.
If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!
Call Center Representative/Dispatcher/Scheduler/Quality Control
Representative job in Columbus, OH
Job Description
Dispatcher/Scheduler/Quality Control 7am - 3pm ($20.00/hr)
We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.
We want someone who
Has a keen eye for detail and an eagerness to learn
Is flexible and can keep up in a fast-paced environment
Is a team player
Takes initiative and can multi-task
Communicates professionally and efficiently in person and over the phone
If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities and Duties
Upon hire, our candidate will
Manage a high volume of phone calls
Schedule multilingual interpreters for assignments
Conduct inspections and ensure quality control
Collect, enter, and analyze data
Submit reports
Monitor and review progress and accuracy
Complete a background check and pass a drug screen
Qualifications and Skills
We need someone who
Has a high school diploma and customer service/dispatch experience
Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
Is willing to work from the office
Benefits
Our employee benefits include
Paid holidays after 90 days
Ten (10) days of Paid Time Off after 90 days
Medical, Dental, Vision, and Life
401K and Profit Sharing
Free parking
Account Service Representative (Columbus, Ohio)
Representative job in Columbus, OH
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account Service Representative (ASR) - Columbus, Ohio
Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
Principle Responsibilities:
Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees.
Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
Education: College degree in Business Management and or Marketing preferred but not required.
Experience: Previous outside service management in the medical field of 2 years preferred but not required.
Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Sales
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCall Center Representative ( FT or PT ) WFH
Representative job in Dublin, OH
The Call Center Representative is responsible for answering phone calls, making and rescheduling appointments, answering patient questions and routing phone calls to the appropriate staff. This position requires fluency in both English and Spanish to serve our patients' needs.
Compensation and Benefits
The compensation for this position is $22 per hour. WE offers competitive salary and benefits including medical, dental, vision, 10 vacation days for first year employees, 12 paid holidays, sick leave, life insurance, retirement plan with match, employee assistance program and free employee parking.
Education & Experience
High School Diploma or equivalent.
1 year of experience in a receptionist or similar role with customer service experience.
Prior work experience in Community Clinic or Doctor's office preferred.
Essential Position Responsibilities
Answer calls within prescribed time and always maintains professional, effective and polite communication.
Appropriately route calls, takes complete messages.
Confirm patient eligibility for medical insurance coverage.
Make appointments for patients on the phone and confirm future appointments.
Help to ensure provider schedules are at capacity and rearrange patient visits when appropriate.
Assist in rescheduling patients.
Coordinates patient transportation.
Collects copayments and donations electronically.
Helps enroll patients into Patient Portal and support telehealth visit education when necessary.
Enters data in the computer system to update patients' information.
Assist the clinician in following up with broken appointments, abnormal test results or routing follow-up care by contacting patients via telephone and documenting the information in the medical records and appropriate logs.
Maintains confidentiality of patient information and medical records according to HIPPA guidelines or according to our patient confidentiality policies.
Other duties as described.
Skills
Bilingual in English/Spanish required.
Ability to remain organized while managing multiple details.
Ability to communicate effectively.
Excellent customer service skills required.
Ability to handle multiple tasks while remaining calm and professional.
Knowledge of HIPAA privacy and confidentiality practices. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills.
Must be reliable and on-time.
Present a professional demeanor and appearance.
Account Service Representative
Representative job in Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
Bilingual Call Center Representative
Representative job in Columbus, OH
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyCall Center Representative
Representative job in Mason, OH
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
HOURS OF OPERATION: 9:00 AM - 7:00 PM Monday - Friday; 9:00 AM - 6:00 PM on Saturday.
Call Center Representative needs 1 year
Call Center Representative requires:
MS office
Customer service
Call center
Call Center Representative duties;
Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
Understand other functional areas to assist caller with concerns-
Assist supervisor/trainer with new hire on-the-job training. Specifications
Additional Information
$13/hr
6 months
Inbound Call Center Representative
Representative job in Columbus, OH
We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services.
Key Responsibilities:
Answer inbound customer calls in a professional and friendly manner.
Identify customer needs and provide appropriate solutions, information, and assistance.
Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system.
Process orders, updates, and account information efficiently while ensuring customer satisfaction.
Troubleshoot product or service issues and escalate complex matters when necessary.
Educate customers about our products, services, and promotions to enhance their experience.
Collaborate with team members and other departments to resolve customer inquiries effectively.
Meet performance metrics and targets while adhering to company policies and procedures.
Qualifications:
Proven experience in a call center or customer service role is highly desirable.
Excellent verbal communication skills and a friendly, engaging demeanour.
Strong problem-solving abilities and the ability to think on your feet.
Proficient in using computers and familiarity with call center technology and CRM systems.
Ability to handle high call volumes while maintaining professionalism and composure.