Representative jobs in Suffolk, VA - 701 jobs

**Lead Customer Service Representative (Dispatch Operations)** **Schedule:** Tuesday - Saturday | 6:00 AM - 3:00 PM **Pay Rate:** Starting at **$** **21.00/hr** **Assignment Type:** Onsite This is **not a traditional customer service role** . The **Lead CSR** plays a critical role in a **fast-paced Costco delivery warehouse** , serving as the central communication hub between in-home delivery driver teams, contractor leadership, and RXO operations. This role is **dispatch-heavy** , requires constant real-time decision-making, and demands a calm, confident communicator who can hold teams accountable while maintaining professionalism. The ideal candidate brings maturity, hands-on experience, and the ability to speak firmly and respectfully to a primarily male driver workforce. **Key Responsibilities** **Dispatch & Route Oversight** + Monitor **6-10 active delivery routes daily** + Maintain continuous phone contact with driver teams during deliveries + Keep teams on schedule, confirm delivery updates, reroute as needed, and document issues + Address performance concerns and escalate non-compliance to contractor leadership + Track and manage route exceptions, delays, and escalations in real time **Customer Escalation Support** + Communicate directly with customers during in-home deliveries when drivers need support + De-escalate complaints and clarify service expectations + Act as a liaison between customers and drivers to protect the customer experience and brand reputation **Warehouse Check-In Support (Morning Duties)** + Direct returning driver teams on trash segregation and haul-away drop zones + Ensure all drivers complete required Costco check-in procedures + Identify, document, and report missing assets or non-compliance issues **Team Leadership & Communication** + Serve as the lead resource for CSR support staff during the shift + Provide guidance, direction, and escalation support + Capture daily service disruptions, late departures, and unscanned badges + Share insights, issues, and recommendations with the Operations Manager **Required Qualifications** + **Fluent in both Spanish and English** (must speak, listen, and translate clearly) + **3+ years of experience** in dispatch, logistics, or field operations _(Appliance or furniture delivery experience strongly preferred)_ + Strong phone presence - calm under pressure, assertive, and professional + Comfortable working in a **warehouse environment** with live driver communication + Reliable, professional demeanor - this is a **customer-facing role** , even when behind the scenes **Preferred Experience** + Background in **appliance installation, furniture assembly, handyman, or trade work** + Previous leadership experience in dispatch, warehouse, or delivery operations + Familiarity with **Descartes Route Planner, CLX, or other TMS platforms** **Schedule & Flexibility** + **Tuesday - Saturday required** (Sunday off guaranteed) + Holiday periods may require a **6-day operation** + Ability to rotate hours based on operational needs + First Shift: **6:00 AM - 3:00 PM** **Ideal Candidate Profile** We're looking for a **mature, confident professional** who can command respect, communicate clearly, and stay composed in a high-pressure environment. Candidates with hands-on, real-world experience naturally succeed in this role. This position is critical to keeping one of our **busiest delivery operations** running smoothly in the Chesapeake market. **Apply today if you're ready to step into a leadership-focused dispatch role where your communication skills and operational judgment truly matter.** **Pay Details:** $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office - not remote. Customer Service, Service, Retail, Customer

Seeking a motivated individual for an opportunity to grow. Work Schedule: 7am-5pm Monday thru Thursday; 7am-4pm Friday Starting Pay: $18-22 depending on experience Our Ideal Candidate is: Solutions Oriented - You have good judgment and are a problem solver. Ability to think on your feet and find solutions. You are detail oriented and curious. Customer Service Driven - You are always looking to do what is right for the customer and the company. You act with a sense of urgency and confidence. You are trustworthy and are able to connect with customers via written and verbal communication. Team Player - You strive to work as a team and connect with your peers. You are able to work with all different personalities. You keep a positive attitude even during stressful situations. You are a quick learner and are not afraid to try new things. Proficient computer skills - including Typing, Email, record keeping, POS operation, word processing, and spreadsheets Experience with NetSuite POS is beneficial The position of inside sales representative requires you to proactively engage with customers via phone, email, and messaging throughout the entire sales cycle. Within this role you are providing superior customer service while growing your own book of business through using sales strategies. The position allows you to work with a variety of customers and products. The position will allow you to grow through product training and team-building. Job Duties: Learning the inventory. Assist customers within the showroom and process orders on the sales floor, phone calls, or email correspondence. Understand and demonstrate products to the customer Generating new sales opportunities Responsible for putting in customer orders and quotes. Communicating with customer and team with customers' requests/orders. Communicates with outside sales representatives on customer orders, requirements, and leads. Learn to identify and solve customer problems and what is needed per DOT spec. Research and qualify new leads. Help others with taking work load off them to help with quotes, cold calls, follow ups, etc. Resolve customer issues quickly to retain customer satisfaction and loyalty. Explaining and demonstrating features of products and services. Load/unload customer orders. Maintain a clean work environment. This will include sweeping, mopping, etc. work areas as needed. Clean, maintain and organize Warehouse stock, stockroom and showroom shelves. Develop meaningful customer relationships to encourage loyalty and grow sales. Assist with Annual Inventory Improve methods of storing/organizing material. Candidate must be able to learn field applications of products Follow up on leads Make outgoing calls to educate our customers on current promotions Qualifications & Suggested Skills: Good intrapersonal skills. Relationship Building Ability to do repeatedly lift up to 35 lbs. Ability to learn Word, Excel, Adobe, and any new technology the company may switch to. Organized Exceptional communication skills (verbally and written) Time management Positive attitude and work ethic Problem Solving Skills Working with a team Professionalism and ability to work with different personalities Ability to work independently within a fast paced team environment Equal Opportunity Employer Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience: Customer service: 1 year (Preferred) Ability to Relocate: Yorktown, VA 23692: Relocate before starting work (Required) Work Location: In person

TowneBank is seeking enthusiastic individuals with excellent communication skills who enjoy helping our TowneBank Members in a team-oriented, contact center environment. Towne Member Care Team Members are responsible for handling a wide variety of inbound calls regarding banking products and services in a prompt and courteous manner. Candidates must possess a solid history of customer service to include handling escalated, in-depth and detailed conversations. Essential Responsibilities: Telephone support for at least one of the following: Towne-Personal/Towne-Biz and all related products and services, Consumer Mobile Banking, Towne24 VRU, Card Services, Loan Services, and Deposit Services Provide online support to members via secure email Assist TowneBank Bankers with member requests Meet and/or exceed established goals for quality and productivity Identify, diagnose, and resolve member issues with a focus on First Call Resolution Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). Handle other duties and projects as assigned Minimum Required Skills & Competencies: High School Diploma or equivalent Computer skills (MS Windows, Word, Excel and Internet) Must possess PC Skills with the ability to toggle between multiple systems simultaneously Motivated team player Excellent communication skills Excellent organizational skills Strong member service skills and professional demeanor High level of time management, attendance, and punctuality Ability to multi-task Has a positive attitude, passion for helping, and a continuous improvement focus Desired Skills & Competencies: Previous experience in a customer service, call-center and/or banking environment is preferred College Degree in related field Bi-lingual (Spanish) skills Physical Requirements: Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. Not substantially exposed to adverse environmental conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities #LI-LP1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title Customer Service Representative Atlantic Tire Distributors located in Edenton North Carolina is currently seeking a full time Customer Service Representative We offer a comprehensive benefits package including Medical Dental and Vision insurance; 401k participation in our 100 employee owned Employee Stock Ownership Plan ESOP; paid holidays; vacation time; company paid life insurance; and short term disability Join a company where your hard work directly contributes to your future ownership and success Summary Customer Service Representatives are responsible for providing excellent customer service to existing as well as potential customers by managing order fulfillments developing relationships providing support guidance and recommending new opportunities and avenues for profit and service improvements Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the competencies and or ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Schedule 830a 530p Mon Fri this is not a remote position Essential Tasks and Responsibilities Maintain excellent working relationships with customers through regular contact in a pleasant and professional manner Manage the end to end operational relationship with the customerspartners to meet service commitment and improve customer satisfaction Captures the sales forecast requirement manages the order execution and coordinates the deliveries to ensure on time delivery Monitors the orders and loads in line with the commitments made to the customer by the business in terms of quantities and delivery dates Resolving and reducing invoicing disputes as well as customer claims Contributes to the achievement of short term sales Manage advanced stocks detect and clarify stock variance verify that changes to physical stock is visible to the logical stock Qualify the loads with customer preferred delivery dates Tackles exceptions outside of customer require dates make the necessary anticipation to resolve problems decide execution to satisfy customer needs and logistics cost Capture and resolve customer claims Reconcile customer disputes associated with claims and past due reconciliation Work Styles Dependability Job requires being reliable responsible and dependable as well as fulfilling obligations Attention to Detail Job requires being careful about detail and thorough in completing work tasks Cooperation Job requires being pleasant with others on the job and displaying a good natured cooperative attitude even in very difficult situations Independence Job requires guiding oneself with little or no supervision and depending on oneself to get things done Integrity Job requires treating people with respect keeping commitments working ethically and upholding organizational values Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations Education and Experience High school diploma or equivalent Prior knowledge in tire sales preferred but not required Bilingual candidates preferred Compensation Hourly commission pay VEVRAA CONTRACTORSUBCONTRACTOR REQUESTING PRIORITY REFERRAL OF PROTECTED VETERANS EOE Minoritieswomenprotected veteransindividuals with disabilities EEO Policy Statement Colony Tire Corporation provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws Colony Tire Corporation complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including but not limited to hiring placement promotion termination layoff recall transfer leaves of absence compensation and training Colony Tire Corporation expressly prohibits any form of unlawful employee harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status Improper interference with the ability of Colony Tires employees to perform their expected job duties is absolutely not tolerated View the EEO is The Law Poster httpwwwdolgovofccpregscomplianceposterspdfeeopostpd

Make an impact. Build trust. Change lives face to face. At Monogram Health, we help people with complex chronic conditions to get the care they deserve right in their homes. As a Field Sales Representative, you'll play a critical role in connecting eligible patients to a life-changing care program that improves outcomes, reduces hospitalizations, and supports patients beyond traditional healthcare settings. This is a field-based role ideal for someone who enjoys independence, meaningful conversations, and being part of a mission-driven team. WHY THIS ROLE MATTERS Many of the patients we serve don't respond to phone calls, emails, or traditional outreach. Your in-person engagement helps bridge that gap, educating patients, answering questions, and helping them feel confident enrolling in a program designed to support their health long term. Every visit is an opportunity to make a real difference. WHAT YOU'LL DO Conduct in-person outreach with eligible patients Build trust through face-to-face engagements Plan and complete 15 daily visits within your locality WHO THRIVES IN THIS ROLE You do not need prior healthcare experience to succeed here. This role is a strong fit for candidates with backgrounds in: Field Sales Customer Success Community Outreach SDR / BDR / Account Executive roles We're looking for someone who: Is comfortable speaking with people in person Enjoys working independently in the field Has strong communication and relationship-building skills Is motivated by results and impact Has a valid driver's license and reliable transportation COMPENSATION & BENEFITS Competitive base pay plus performance-based incentives Mileage reimbursement Paid training and onboarding support Tools and systems provided to help you succeed Opportunity to grow within a fast-growing healthcare organization

Office Furniture Outlet, based in Norfolk Virginia, has been a trusted provider of quality, affordable office furnishings since 1995. Known for having the largest office furniture inventory in Hampton Roads, we specialize in buying and selling new and used office furniture, including desks, chairs, file cabinets, workstations, and more. Our mission is to deliver exceptional service by helping every business and consumers find the perfect furniture solutions to meet their needs. Role Description This is a full-time, on-site role for a Showroom Sales Associate located in Norfolk, VA. The Showroom Sales Associate will assist customers in selecting furniture, provide product recommendations, and process sales transactions. Additional responsibilities include maintaining the organization and appearance of the showroom, updating inventory information, and addressing customer inquiries. The role also involves building strong customer relationships to ensure a positive shopping experience. Qualifications Strong customer service and interpersonal skills, with the ability to engage effectively with a diverse customer base. Experience in retail sales, business to business sales, or a related field is preferred. Excellent organization and time management skills to maintain showroom aesthetics and support sales goals. Outstanding verbal communication abilities and a professional demeanor. Basic knowledge of furniture trends, layout design, or interest in interior design is a plus. Familiarity with point-of-sale (POS) systems and general computer skills, including proficiency in email handling. Ability to work collaboratively in a team environment and thrive in a fast-paced retail setting.

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! Groundworks is seeking talented Call Center Representatives to join our tribe in Virginia Beach, VA! Our call center representatives, called Appointment Center Specialists, are responsible for are the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution. You will answer and place calls in a fast-paced call center environment, book appointments for new services, and sell service memberships to our customers. Duties and Responsibilities * Answer inbound calls and make warm outbound calls. All calls are warm, no cold calling! * Must be positive and motivated with excellent communications skills * Ability to adapt quickly to changes in work strategy * Maintain customer information * Performs other duties as assigned. * It is an essential function of this job that the employee regularly and reliably reports to work on time each working day Qualifications * Good phone skills and a competitive nature * Must be comfortable using computers * 1+ years of customer service experience or retail and/or customer facing experience that demonstrates ability to communicate with a customer with sensitive and potential sales environment Requirements & Perks * Average earners take home $20-23+/hr! ($14/hr + $3 bonus per each appointment booked & ran) * Full-time * Rotating weekends required * Onsite: 1741 Corporate Landing Pkwy, Virginia Beach, VA 23454 Physical Requirements * Ability to sit at a workstation and utilize keyboard, mouse, and computer. Continual daily use of computers in performing tasks. * Entering text or data using a keyboard. What we Provide: * Competitive Pay * Employee Company Ownership Opportunities * Industry Leading Training Programs * Leadership Development and Career Growth Tracks * Comprehensive and Affordable Benefits Package * Top Workplace with Award Winning Culture

ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay: $16/hour- please note this rate may be below your state's minimum wage. Consider this when applying. Some overtime may be required. Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! About the Role As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. Requirements: We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: • Previous call center experience with high-volume calls • Experience with healthcare or employer benefits (highly preferred) • Keyboarding and MS Office proficiency • Basic computer knowledge (command prompts, shortcuts, troubleshooting) • Excellent verbal and written communication skills • Strong problem-solving skills • Ability to multitask effectively • Ability to work independently with minimal supervision • High school diploma or GED • Successful background check & drug test (includes education and employment verification) • Must be 18 years of age or older Key Duties: • Help participants understand plan options and provisions • Respond to client inquiries via phone and web • Complete customer-related transactions with limited supervision • Meet accuracy and timeliness standards • Document calls thoroughly in the case management system • Complete callbacks promptly and escalate when necessary • Follow call center policies, procedures, and performance metrics • Provide guidance on required forms and next steps • Perform additional duties as assigned • Comply with all company policies and standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050.

Country USA State Virginia City Norfolk Descriptions & requirements About the role: Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************ What's in it for you: * $40,000 - $50,000 minimum compensation your first year, based on education * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Optional paid relocation with sign-on bonus to the Greater Cincinnati area with TQL's Fast Track Program * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 5700 Lake Wright Drive, Norfolk, Virginia 23502 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay: $16/hour- please note this rate may be below your state's minimum wage. Consider this when applying. Some overtime may be required. Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! About the Role As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. Requirements: We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: • Previous call center experience with high-volume calls • Experience with healthcare or employer benefits (highly preferred) • Keyboarding and MS Office proficiency • Basic computer knowledge (command prompts, shortcuts, troubleshooting) • Excellent verbal and written communication skills • Strong problem-solving skills • Ability to multitask effectively • Ability to work independently with minimal supervision • High school diploma or GED • Successful background check & drug test (includes education and employment verification) • Must be 18 years of age or older Key Duties: • Help participants understand plan options and provisions • Respond to client inquiries via phone and web • Complete customer-related transactions with limited supervision • Meet accuracy and timeliness standards • Document calls thoroughly in the case management system • Complete callbacks promptly and escalate when necessary • Follow call center policies, procedures, and performance metrics • Provide guidance on required forms and next steps • Perform additional duties as assigned • Comply with all company policies and standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050.

We are looking for an Inside Sales Representative to join our Gexpro team in Newport News, VA! Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: * Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate * Assist outside sales personnel by processing priority transactions * Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers * Prospect for new accounts within a specified geographical territory * Manage a defined customer base and establish and maintain customer relationships * Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis * Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle * Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends * Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge * Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 2+ years of customer service, sales, or electrical distribution experience * High School or GED - Required Knowledge, Skills & Abilities * Ability to handle basic/intermediate issues and problems * Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills * Ability to prioritize and manage multiple tasks and deadlines * Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence * Highly self-motivated * Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) * Ability to work overtime as needed Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Constantly - at least 51% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20% Weight and Force Demands: * Up to 10 pounds - Frequently - 21% to 50% * Up to 25 pounds - Frequently - 21% to 50% * Up to 50 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% * Handles or works with potentially dangerous equipment - Occasionally - up to 20% * Travels to offsite locations - Occasionally - up to 20% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Description We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude. Evaluate patient's needs and determine appropriate site and provider of care. Register patients by gathering demographic information with the highest possible proficiency, and verify existing data. Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines. Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients. Verify and/or confirm appointments for patients. Provide various types of information to assist patients. Arrange the services of an interpreter when deemed necessary Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart. Qualifications Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives. Athena experience preferred Previous experience as RN, LPN, Medical Assistant Must possess strong customer skills Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice. Acts as a full-time operator on a one or multi-position switchboard. Handles complaints and difficult problems arising out of the operation of the switchboard. Provides callers with routine non-technical information and refers to other questions to proper persons. Performs related clerical/typing responsibilities associated with the switchboard. Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System) Implements regulations and directives regarding the provision of switchboard services. Requirements: ANSWER AND PROCESS ALL INCOMING CALLS The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order. Incoming calls shall be routed appropriately throughout the facility. The candidate shall receive collect calls, only if authorized and obtain and record time and charges. The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios. The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors. The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible. The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS). The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension. JOB KNOWLEDGE The candidate shall have an understanding of Federal Telecommunications System (FTS) A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones. Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit. Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees. Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them. Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office. EQUIPMENT Intellidesk Console Keyboards NEC DT300 or DT700 Telephones Various paging and alarms systems (Symplex Alarm System) Basic Siemens Optiset Swiss phone voice pager EDUCATION, TRAINING, AND EXPERIENCE Completion of Secondary School is required Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required. BENEFITS Health benefits (Health Insurance Services) Vacation and Holiday Workers' compensation

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Benefits Call Center Representative** **ONSITE - Chesapeake, VA** **Monday - Friday | 8:30 AM - 5:30 PM EST** **Pay:** _$16/hour- please note this rate may be below your state's minimum wage. Consider this when applying._ _Some overtime may be required._ Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! **About the Role** As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. **Requirements:** We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: - Previous call center experience with high-volume calls - Experience with healthcare or employer benefits (highly preferred) - Keyboarding and MS Office proficiency - Basic computer knowledge (command prompts, shortcuts, troubleshooting) - Excellent verbal and written communication skills - Strong problem-solving skills - Ability to multitask effectively - Ability to work independently with minimal supervision - High school diploma or GED - Successful background check & drug test (includes education and employment verification) - Must be 18 years of age or older **Key Duties:** - Help participants understand plan options and provisions - Respond to client inquiries via phone and web - Complete customer-related transactions with limited supervision - Meet accuracy and timeliness standards - Document calls thoroughly in the case management system - Complete callbacks promptly and escalate when necessary - Follow call center policies, procedures, and performance metrics - Provide guidance on required forms and next steps - Perform additional duties as assigned - Comply with all company policies and standards _Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050._ Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Description We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude. Evaluate patient's needs and determine appropriate site and provider of care. Register patients by gathering demographic information with the highest possible proficiency, and verify existing data. Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines. Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients. Verify and/or confirm appointments for patients. Provide various types of information to assist patients. Arrange the services of an interpreter when deemed necessary Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart. Qualifications Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives. Athena experience preferred Previous experience as RN, LPN, Medical Assistant Must possess strong customer skills Additional Information All your information will be kept confidential according to EEO guidelines.

Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone. Ability to enunciate clearly in a well-modulated voice. Acts as a full-time operator on a one or multi-position switchboard. Handles complaints and difficult problems arising out of the operation of the switchboard. Provides callers with routine non-technical information and refers to other questions to proper persons. Performs related clerical/typing responsibilities associated with the switchboard. Operate attendant Intellidesk Console Keyboards, NEC DT300 or DT700 Telephones, Various paging and alarms systems (Symplex Alarm System) Implements regulations and directives regarding the provision of switchboard services. Requirements ANSWER AND PROCESS ALL INCOMING CALLS The candidate shall answer incoming calls politely, efficiently and in a friendly manner, even during heavy workload and crises periods. Calls shall be answered in priority order. Incoming calls shall be routed appropriately throughout the facility. The candidate shall receive collect calls, only if authorized and obtain and record time and charges. The candidate is responsible for immediate, professional responses to and recording the following: emergency alarms, codes, bomb threats, fires, and disasters. They shall also be required to receive and transmit over two-way radios. The candidate shall follow the instruction if a bomb threat is received. Written procedures and formats for this type of reporting are currently established in the telephone office. Operators are not authorized to place personal calls for employees, visitors or patients. Use of credit cards, collect calls and third-party calls are not permitted. Operators shall be polite and explain to callers when calls cannot be completed as requested. Operators shall be responsible for ensuring that no unauthorized long-distance calls are made through the switchboard. Personal calls while on duty shall be restricted for emergencies only. Information services include using the overhead paging system and Zetron radio paging system to relay messages, announcements and implement various procedures dictated by telecommunication and IT directives which include providing information concerning the health care system to patients and visitors. The candidate shall utilize the facility radio, overhead paging, pocket paging, and code-paging systems as required. Emergency Calls and Alarm Systems: Operators may also be required to receive and transmit over two-way radios. Written procedures for response to these emergencies will be provided by the client. Operators shall make announcements on the public address system. A scripted procedure will be provided for emergency paging and guidelines for announcements on the public address system. All announcements must be made in a clear, efficient and polite manner, and as quickly as possible. The candidate shall assist in placing various types of outgoing calls and coordinating and patching through one or more stations when necessary. Assist facility staff and patients, when necessary, in placing calls. Calls shall include but are not limited to, commercial and Federal Telecommunication Systems (FTS) calls. Politely, efficiently and in a friendly manner explain to users why calls cannot be completed as requested, if and when a situation of this type arises. The candidate shall maintain a log of all telephone equipment malfunctions and/or complaints regarding telephone service. Upon request of callers, verify telephone equipment malfunctions and report them to Information Resources Management Service (IRMS). The candidate shall become familiar with the functions of the different services within the facility. With this knowledge, determine the area within the campus when the caller does not know the telephone extension. JOB KNOWLEDGE The candidate shall have an understanding of Federal Telecommunications System (FTS) A complete understanding of the equipment presently installed: NEC DT300 or DT700 Telephones. Adequate technical expertise to be able to identify malfunctions and report them to the maintenance unit. Adequate knowledge of filing systems and procedures. Attention to details to ensure the accuracy of distributed documents/mail to the correct addressees. Well organized to prioritize the delivery of mail and documents. Attention to details to ensure the thoroughness and accuracy in placing various documents in the appropriate files and organizing them. Must develop a thorough knowledge of mission organizational structure and sufficient knowledge of specific jobs and individuals to effectively route incoming calls to the proper office. EQUIPMENT Intellidesk Console Keyboards NEC DT300 or DT700 Telephones Various paging and alarms systems (Symplex Alarm System) Basic Siemens Optiset Swiss phone voice pager EDUCATION, TRAINING, AND EXPERIENCE Completion of Secondary School is required Prior Work Experience: Six months to one-year Experience as a telephone operator/switchboard position and some exposure to the technical aspects of telephony to include trunking and key systems is required. BENEFITS Health benefits (Health Insurance Services) Vacation and Holiday Workers' compensation

Cintas is seeking an Accounts Receivable Representative. Responsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable. **Skills/Qualifications** Required + High School Diploma/GED + 2+ years' collections experience + Ability to use confidential information in a professional manner to achieve collections targets/goals + Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet Preferred + Accuracy and attention to detail + Excellent internal and external customer service skills + Experience with SAP and AS400 Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** Office Administration **Organization:** Operations **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift