Representative jobs in The Hammocks, FL

Verifi Concrete is a leading provider of cutting-edge digital solutions for the concrete industry, revolutionizing how concrete is monitored, managed, and optimized. Our technology enables real-time tracking of concrete properties, enhancing quality control, efficiency, and sustainability across construction projects. With a strong focus on innovation, automation, and data-driven insights, Verifi Concrete empowers clients to reduce material waste, improve operational performance, and drive cost efficiencies. As we continue our global expansion, we are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology. Candidate must be located in the Southern FL area with a preference of bilingual (English / Spanish) Business Management: Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer . Monitoring competitor activity and ensuring appropriate action is taken. Building long-term relationships with customers ensuring that value needs are fulfilled, helping provide process', structure and value support Networking through active participation in industry association events and committee assignments Working directly with Field Service Managers and Field Service Technicians to bring value to customer Commercial & Excellence in Execution: Actively works with other departments including Sales, Field Service, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues Works with Customer Success Manager to create process' and plans to promote value, derived from Joint Business plans with Client Engagement Managers Coordinates initiatives with team members in Client Engagement and Customer Success Manager Leads the development and implementation of the account plans and value actions. The assigned Account(s) initiatives and success will be the responsibility of the Customer Success Representative Leveraging local relationships to generate leads in current markets up to the Client Engagement Manager and Business Development. Is this job for you ? Education Required High School Diploma or Equivalent Preferred Bachelor's Degree - Engineering or Business Work Experience Required Microsoft Excel/Outlook Bilingual - English / Spanish Preferred Business knowledge - Business, sales experience 5+ years of product engineering experience with electro-mechanical system, preferably in the industrial sector 3+ years Ready mix or equal experience Tableau/Power BI Licenses and Certifications Osha 10 - Preferred

Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it. We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect. If you share these beliefs and want to join us to make a difference, please take some time to read the post below. REESPONSIBILITIES: The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Essential Functions: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party. Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc. Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served. Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client. Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc. Education and/ or Experience: High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred. Ability to work on word processing/internet software is needed for this position. Bilingual : English / Spanish Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Vision insurance Work Location: In person

BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community. About the Role: The PHS Customer Service Representative will be responsible for providing high-quality service and support to our life insurance policyholders. He/she will be handling inquiries, processing policy change service requests, resolving issues, and delivering accurate information efficiently and professionally. The PHS Customer Service Representative must be able to work in a high performance, customer-focused team environment, helping to maintain a positive customer experience while ensuring compliance with company standards and regulatory requirements. This is a 100% IN- OFFICE opportunity - Applying candidates MUST live in Miami, FL and be fluent in Spanish and English. Responsibilities: Respond to incoming emails, calls, and inquiries from policyholders, agents, and other stakeholders. Provide clear and accurate information regarding life plans, including billing, coverage details, and policy changes. Process policy service requests such as beneficiary updates, payment method changes, address changes, policy assignments, in-force illustrations, benefit payments, and other policy changes. Document all customer interactions and actions taken in the customer relationship management (CRM) system Assist with outbound calls or follow-ups as required. Provide limited customer service support to company local office affiliates. Assist with special projects as assigned. Contribute to team goals for service, accuracy, and customer satisfaction. Qualifications: Bilingual- Excellent written and verbal communication in Spanish and English a must. Associate or Bachelor's Business Degree Preferred Experience in customer service (minimum two years) preferably in the insurance or financial services sector. Previous customer service experience with LATAM customers a PLUS Knowledge of life insurance products and terminology. Customer focused mindset with empathy and patience. Ability to multi-task and manage time effectively. Attention to detail and high level of accuracy in data entry and documentation. Familiarity with CRM systems and Microsoft Office software Committed team player who actively supports colleagues and contributes to team goals.

The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction What you'll be doing: Broker & Agency Support: Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs. Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation. Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits. Group Account Management: Support new group onboarding, including application review, census validation, and carrier submissions. Assist with open enrollment meetings, renewal reviews, and plan comparison tools. Maintain accurate group records, policy details, and service notes. Track renewals, missing documents, billing issues, and enrollment updates. Carrier & Vendor Coordination: Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues. Facilitate resolution of escalated member and employer concerns. Ensure compliance with carrier guidelines and timelines. Administrative & Operational Tasks: Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers. Maintain CRM activity logs, follow-up tasks, and documentation. Assist the Group Sales Director in tracking KPI metrics and service SLAs Requirements: Must know all carriers. Traditional group insurance Must have knowledge of working with a census Customer service experience 215 License required Reliable transportation Qualifications: Salesforce knowledge helpful Ichra knowledge helpful Business development experience 5-10 years of experience in health insurance, group benefits, or employee benefits administration (preferred). Knowledge of medical, dental, vision, GAP, and ancillary products. Strong communication skills-professional, clear, and customer focused. Ability to manage multiple priorities with attention to detail and deadlines. Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus. Bilingual (English/Spanish) Salary range: $55-$75k + Commission Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days. January start date

Etico Management & Atlas Atlantic On-Target Earnings: $79,000 About the Role Etico Management, in partnership with Fausto Commercial, is seeking a high-energy, driven, and relationship-focused Business Development Representative to help expand our rapidly growing portfolio. This is a rare opportunity to join two respected real estate companies and play a key role in generating new business across multiple verticals-while positioning yourself for long-term career growth. What You'll Do As a BDR, you will drive revenue by introducing property owners, investors, and landlords to our full suite of services. You won't be limited to one product-you'll have multiple ways to close deals, giving you a strong advantage in the field. Your responsibilities will include: Core Responsibilities Proactively identify and engage potential clients through outreach, networking, and marketing efforts Sell Property Management Services, providing owners with fully hands-off solutions Sell Leasing Services, helping landlords secure qualified tenants efficiently Sell Property Insurance Policies, offering clients added protection and value Build and maintain a strong pipeline of prospects using CRM tools Conduct discovery conversations to understand client needs and deliver tailored solutions Collaborate closely with the operations and marketing teams to ensure seamless customer onboarding Attend industry events, investor meetups, and networking functions to expand your reach Provide consistent follow-up to nurture leads and close business effectively, in addition to heads down calling of up to 100 leads per day. Why This Role Is Different This isn't a typical single-track sales position. Here, you'll have a diverse product portfolio, which means: More ways to generate revenue Higher conversion potential Faster career advancement A chance to build a well-rounded real estate & sales skill set Compensation & Growth On-Target Earnings: $79,000 annual Competitive base + commission structure Additional upsell opportunities across multiple service categories Clear career path with leadership and senior sales opportunities Work directly with seasoned real estate professionals and investors Ideal Candidate We're looking for someone who is: Motivated, ambitious, and hungry to close deals Comfortable with outreach and proactive communication Professional, articulate, and confident in client-facing environments Interested in real estate, sales, or business development Able to learn quickly and present solutions clearly About Us Etico Management and Fausto Commercial offer a unique, collaborative approach to property management, leasing, investment strategy, and real estate marketing. Together, we serve clients across South Florida, delivering professional, high-quality services tailored to today's rental and investment markets. Joining our team means becoming part of two innovative, growth-minded companies with a strong foothold in the Miami real estate landscape.

We are seeking a Customer Service Representative will be fully on-site at our Deerfield Beach, FL Corporate Headquarters. Responsible for the timely and accurate processing of customer orders and for providing effective verbal and written communications with internal and external customers to support product selection, demand, and order fulfillment activities. Position reports to the National Customer Service Manager and provides very close liaison with the following departments: Sales, R&D, Production/Shipping & Receiving, Transportation, and Purchasing What You Get To Do: Enter and manage customer orders, sample requests, demo requests, credit, and debit memos in AS-400. Act as the first point of contact for our customers and sales staff, including but not limited to: basic troubleshooting response and follow-up, providing technical data sheets/documentation, etc. Provide the input and assistance required to accurately and timely process, update the Customer Claims Tracker and Claims/RMA forms as needed, investigate, and resolve customer satisfaction issues. Provides support for avoiding and eliminating aging and aged Finished Goods Inventory. Assure that all internal/external inquiries are directed to the appropriate personnel for timely action. This includes inquiries from customers, sales representatives, management, etc. Manage customer accounts professionally and efficiently. Promote a proactive approach with customers to help reduce inventory levels, accounts receivable, and customer complaints. Partner with the National Customer Service Manager to continuously improve the effectiveness of the Customer Service Department. Promote the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures. Manage sales solicitation of customer base, including existing accounts, dormant accounts, and potential new customers. Determine customer satisfaction through the observation of daily communication and customer claims. Supply quotes to Field Sales and to our customer base upon request. Performs other duties as required What You Bring To The Team: High School Diploma or GED required. Proficiency with Microsoft Office 365 Suite, including Outlook, Word, Excel, PowerPoint, and Teams. Minimum of two years of industry experience or any equivalent combination of related training and experience. Minimum of two (2) years' experience as a Customer Service Representative. AS-400 or other CRM enterprise-wide system experience strongly preferred. Bachelor's degree from a four-year college or university or the equivalent preferred. Inside sales experience preferred Take a look at why so many of our team members continue their careers with Mapei-Polyglass! Life at Polyglass

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients and guarantors in the hospital, ambulatory or medical office setting. The PFSR engages with the patient or guarantor to obtain pertinent information and answer any questions in an effort to ensure that all required demographic, financial, and insurance eligibility information is gathered and verified. Ensures all required notices and consent forms are signed accordingly. Responsibilities Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner. May guide the patient to appropriate destination for services.Obtains pre-certification and authorization.Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active. Determines correct insurance filing order, if multiple insurance coverages are effective for that service.Explains polices including all regulatory and financial consent forms; secures all required signatures.May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals.Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card.May confirm physician and prescription orders ensuring accuracy.May schedule walk-in appointments for services offered.Collects patient out-of-pocket responsibility per collection guidelines. Provides patient estimates as requested. Prepares and balances a daily deposit of all payment collections. Competencies ACCOUNTABILITY, ACCURACY & QUALITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK Education And Certification Requirements High School Diploma or Equivalent (Required) Additional Job Information Complexity of Work: Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively. Required Work Experience: No experience required. One (1) year of related hospital, medical office, or customer service experience preferred. Other Information: In Memorial Physician Group (specialty practices), additional responsibilities include: (1) obtain specialty authorizations (2) authorization denial and peer to peer process (3) patient care navigation ex: surgical and procedural coordination and scheduling for patient specific populations (4) handle all incoming calls and physician and hospital back line (5) obtain and confirm referrals In the Hospital, additional responsibilities include: (1) Upon validation of patient identity, place identification band on patient (2) obtain signatures for hospital specific regulatory forms not required in an ambulatory or office setting (3) obtain authorizations for walk-in appointments (4) determine when financial assistance is needed.In Memorial Primary Care, additional responsibilities include: (1) MIH-MPC program patient referral, payment collection and eligibility scheduling (2) process referral work-ques and same day access requests (3) work with Patient Access Center on real time patient requests (4) address prescription refill requests, patient advice requests through MyChart, and provider scheduling template. Working Conditions And Physical Requirements Bending and Stooping = 60% Climbing = 0% Keyboard Entry = 100% Kneeling = 0% Lifting/Carrying Patients 35 Pounds or Greater = 60% Lifting or Carrying 0 - 25 lbs Non-Patient = 80% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40% Lifting or Carrying > 75 lbs Non-Patient = 0% Pushing or Pulling 0 - 25 lbs Non-Patient = 80% Pushing or Pulling 26 - 75 lbs Non-Patient = 80% Pushing or Pulling > 75 lbs Non-Patient = 0% Reaching = 80% Repetitive Movement Foot/Leg = 0% Repetitive Movement Hand/Arm = 80% Running = 0% Sitting = 80% Squatting = 80% Standing = 80% Walking = 80% Audible Speech = 80% Hearing Acuity = 80% Smelling Acuity = 0% Taste Discrimination = 0% Depth Perception = 80% Distinguish Color = 0% Seeing - Far = 80% Seeing - Near = 80% Bio hazardous Waste = 60% Biological Hazards - Respiratory = 60% Biological Hazards - Skin or Ingestion = 60% Blood and/or Bodily Fluids = 60% Communicable Diseases and/or Pathogens = 60% Asbestos = 0% Cytotoxic Chemicals = 0% Dust = 0% Gas/Vapors/Fumes = 60% Hazardous Chemicals = 60% Hazardous Medication = 60% Latex = 60% Computer Monitor = 100% Domestic Animals = 0% Extreme Heat/Cold = 0% Fire Risk = 0% Hazardous Noise = 0% Heating Devices = 0% Hypoxia = 0% Laser/High Intensity Lights = 0% Magnetic Fields = 0% Moving Mechanical Parts = 0% Needles/Sharp Objects = 60% Potential Electric Shock = 0% Potential for Physical Assault = 40% Radiation = 0% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 40% Shift Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************

Sales Associate - Electrical Marketplace Position Type: Full-time / On-site Schedule: Full-time, 7am-4pm Salary: Competitive + sales commissions About Us Electrical Marketplace is a dynamic and growing company specializing in the sale of electrical materials in the U.S. We focus on providing contractors, electricians, and businesses with a fast, professional, and efficient buying experience. We are seeking a proactive, results-driven Sales Associate who is passionate about building relationships, identifying opportunities, and driving sales growth. This is an on-site role that may require visiting contractors, builders, and active project locations to develop business and maintain strong customer relationships. Responsibilities Prospect and generate leads through in-person visits, phone calls, and email outreach. Visit contractors, builders, and active project sites to present products and identify opportunities. Follow up on existing customer accounts to generate repeat business. Prepare and send quotes, proposals, and product information. Maintain a pipeline of potential clients and track opportunities in the CRM. Build and maintain strong, long-term customer relationships by providing excellent service. Collaborate with the operations team to ensure accurate and timely order fulfillment. Stay updated on product knowledge and industry trends to present the best solutions. Meet or exceed monthly and quarterly sales targets. Requirements Proven sales experience (B2B, wholesale, or electrical products preferred). Excellent communication, presentation, and negotiation skills. Ability to travel locally to client locations and job sites as needed. Strong organizational and time management abilities. Familiarity with Google Workspace, spreadsheets, and email platforms. Experience with Shopify, QuickBooks, or CRM tools is a plus. Self-motivated, goal-oriented, and able to work independently. How to Apply Send your CV and a brief cover letter (max. 3 paragraphs) telling us: Why you want to work with Electrical Marketplace Your sales experience and the tools you are familiar with Your availability (hours/days) 📧 Email: ************************* Subject: SALES - [Your Name]

Inbound Sales Agent Terms: Full-time ; Minimum 6 months customer service experience required Pay: Make $17/hr plus Weekly Commission! With our top earners pulling in $320 more each week, that's up to $25/hr! Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of our team, you'll engage with potential customers, turn every call into a sale, and promote products based on customer needs. Responsibilities Engage with potential customers, transforming every call into a meaningful sales opportunity. Deliver fast, friendly, and accurate service by tailoring solutions to each customer's unique needs. Promotes and sell products by clearly highlighting their features and benefits, driving customer excitement. Qualifications A minimum of 6 months of customer service experience is required High school diploma or GED Preferred experience in industries such as insurance, real estate, or other commission-based sales environments Strong computer navigational skills Solid business and sales knowledge Conversational, patient, and confident, with a positive attitude Ability to build rapport quickly, overcome objections, and be persuasive to finalize the sale Work Environment Regular work performed in a climate-controlled, call-center environment. Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Benefits Health, dental, and vision coverage/HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly #AloricaJobs #MiamiDade #Hiring DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Working Title: CALL CENTER SERVICES REPRESENTATIVE II - 60069501 Pay Plan: Career Service 60069501 Salary: $36,216.96 annually Total Compensation Estimator Tool THIS IS AN INTERNAL AGENCY OPPORTUNITY ONLY CURRENT DCF EMPLOYEES WILL BE ELIGIBLE Department of Children and Families CALL CENTER SERVICES REPRESENTATIVE II This posting will be used to fill Career Service vacancies. Multiple positions available. This position is full-time, working 40 hours per week. This position is for the Customer Contact Center and can be located anywhere in the State. Current employees will be compensated in accordance with the DCF salary policy. Minimum qualifications: * Must be a current Florida Dept. of Children and Families, Economic Self Sufficiency (ESS) Program Call Center employee, AND * One (1) year Call Center experience in determining eligibility and/or processing changes as a Call Center Services Representative I (CCSR I). Preference will be given to candidates with the following: * More than 2 years (2+) of experience as an CCSR I or higher position. What you will do: This is an internal professional position in the ESS Statewide Customer Contact Center. The work includes reviewing and analyzing cases to evaluate the quality of services, conducting training and mentoring staff. The position also requires planning, evaluating, leading, and guiding staff towards continuous quality improvement. This position has been designated as an essential position. Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days. The Contact Center serves the public from 8:00 AM - 5:00 PM EST, Monday - Friday. DUTIES AND RESPONSIBILITIES: * Assists the Supervisor in mentoring and developing staff appropriately. Reviews cases as assigned and tracks data as needed. Serves as the supervisory back-up. Utilizes the FLORIDA computer system conducting comprehensive interviews, completing forms to verify information and documentation for purpose of collecting/updating data on applicants/recipients and their household members. Assists clients in obtaining documentation when necessary. * Determines eligibility and authorizes timely and accurate benefits. This is evaluated based on the current performance indicators policy, and procedures for public assistance programs. * Maintains assigned work responsibilities by taking prompt action on all case management activities. * Conducts special desk reviews as needed, i.e., changes, alerts, data exchanges, sanctions, fraud referrals, etc. * Processes special reports and maintains case records. * Maintains required procedural materials. Identifies cases of possible fraud overpayment and over issuance for referral to the Benefit Recovery Unit. Responds to customer communications in a professional and timely manner and makes referrals to community partners as appropriate. Takes corrective action on quality control reports and monitoring reports. * Attends and participates in supervisory conferences, meetings, trainings, workgroups, and quality initiatives. * Handle customer inquiry calls. * Complete other related duties as assigned. Your People First Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. DCF Employment Requirements: * We hire only U.S. citizens and lawfully authorized alien workers. * If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement. * The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. * SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* * BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for State and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national rap back program, providing real-time arrest hit notifications. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. * BENEFIT RECOVERY SCREENING: Candidates applying to positions in the Economic Self-Sufficiency Program will have a Benefit Recovery check completed. If you experience problems applying online, please call the People First Service Center at **************. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Company DescriptionJobs for Humanity is partnering with Teleperformance USA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Teleperformance USA Job DescriptionCategory : Customer Service/Support Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required What We're Looking for High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer

Leading provider of Freight Forwarding/Logistics services, LILLY + Associates International, is looking to hire someone for our sales team to work with a fast-growing company that has its international headquarters in Miami Job Description LILLY + Associates is seeking Bilingual (Spanish) Professionals to join our top notch team of Sales professionals. If you enjoy interacting with he public AND enjoy talking on the phone,working diligently to resolve member problems or questions, this is the job for you. As a Professional Sales Rep you will assist customers via telephone, fax and email providing them with shipping information and up-sell products and services that meet or exceed our member's needs. Excellent opportunities for career growth. Qualifications Minimum 1-3 years prior Customer Service experience required. 6 months of call center/telesales a plus. Strong verbal and written communications skills. Ability to multi-task and meet multiple demands. Ability to identify, analyze and resolve errors. Strong organizational skills. Ability to recognize needs and/or sell products or services. Strong sales aptitude. Fully bilingual (English, Spanish). Computer Equipment and Software Requirements: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM Software Education and Experience Required: High school diploma. College degree a strong plus. Additional Information FULL BENEFITS PACKAGE AVAILABLE!!! (Medical, Dental, Vision, Paid time off, 401K with up to 4% company match and much more)

About our Company: At Tone Talk Tel, we're not just your average call center provider. We're a team of enthusiastic communicators, tech wizards, and customer service aficionados who are passionate about creating positive interactions. Whether you're a small startup or a large corporation, we're here to help you manage your calls with a touch of personality and a whole lot of professionalism. Job Title: Call Center Representative Location: Miami, FL Job Type: Full-Time Department: Customer Service Job Summary: We are seeking a motivated and customer-focused Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Answer Inbound Calls: Respond to customer inquiries, provide information, and resolve issues in a professional and timely manner. Customer Support: Assist customers with product or service inquiries, troubleshoot problems, and guide them through solutions. Data Entry: Accurately input customer information, call notes, and other relevant data into the system. Problem Resolution: Escalate complex issues to the appropriate department or supervisor when necessary and follow up to ensure resolution. Customer Satisfaction: Strive to exceed customer expectations by providing outstanding service and ensuring a positive customer experience. Team Collaboration: Work closely with team members to achieve departmental goals and contribute to a positive work environment. Adherence to Scripts: Follow company-provided scripts when applicable while also using discretion to personalize customer interactions. Qualifications: Education: High school diploma or equivalent required; associate or bachelor's degree preferred. Communication Skills: Excellent verbal and written communication skills with a strong command of the English language. Technical Skills: Proficiency in using computers, call center software, and other relevant technology. Problem-Solving: Ability to think critically, troubleshoot issues, and make sound decisions. Time Management: Strong organizational skills and the ability to manage multiple tasks simultaneously. Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, if required.

Summary: Call Center Representative(s) work in a fast-paced environment, providing excellent customer service with an outgoing and upbeat personality to a large patient population. Responsibilities Responsible to do appointment scheduling and reschedules Glaucoma Retina Cornea Minor Procedures Oculoplastic Eye Injections Diagnostic Testing Laser Responsible to call back all appointment requests via\ email, patient portal and voicemails. Responsible for insurance verification online, email or phone. Care Plus 2020 Eye Care Broward Care Plus Premier (Dade) Diagnostic Testing Simply Medicare Premier Responsible for uploading all insurance verification into NextGen. Responsible for Appointment confirmations Will confirm appointments for patients, Doctor's office and/or Insurances. Responsible for monthly mail outs for all locations Triage Emergency Calls prior to transferring to the ER Scheduling Department. Responsible for correcting demographics and creating alerts when returned mail is received for new and established patients. Minimum Demonstrated Skills Customer Service experienced Medical terminology knowledge ICD10/CPT code knowledge HMO guidelines knowledge Insurance verification (HMO, PPO, POS, EPO, etc.) Ability to handle multiple tasks simultaneously in a fast paced environment Ability to handle and diffuse patient complaints and disagreements Exceptional communication and interpersonal skills. Experience navigating Electronic Medical Records and Outlook English/Spanish is a must. Education: High School Diploma required Schedule: Full-time (40 hours per week) Working Hours: M-F (8:00 am - 5:00 pm)

Job Description Starting Salary $41,500 Reports To: Call Center Manager/Call Center Assistant Manager Purpose and Scope: Call Center Specialist for client services will provide direct service to clients seeking assistance through the phone with their transactional assistance. Qualifications and Experience: At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver's license. In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103. This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment. Essential Functions: Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments. Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports. Maintains current knowledge of TCO product lines and applicable laws and procedures. Critical Competencies for Success: Interpersonal Skills: Strong commitment to client service (internal and external). Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding. Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment. Demonstrates a sense of urgency and commitment to achieve goals. Takes initiative to pro-actively address client concerns and issues. Learning: Proactively continues growth by seeking opportunities to learn and practice new skills. Puts new concepts and information to use quickly. Adapts easily to statutory changes and interpretation of procedures. Teamwork: Works cooperatively with others. Listens and is open to team members' ideas. Offers constructive feedback. Willingly provides assistance. Critical Thinking: Ability to calculate and determine data and make reasonable judgments about subsequent actions. Ability to use a wide variety of reference materials and information. Ability to perform mathematical functions including calculation of percentages. Ability to perform generally pre-defined duties and exercise prudent judgment in the face of varied circumstances. Work Conditions: Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver's license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR BFhXuDXnwe

Job Description Bistro Delight in Miami, FL is looking for one call center representative to join our team. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company's new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service Help to train new employees and inform them about the company's customer management policies Qualifications High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. We are looking forward to hearing from you.

Call Center Representative must efficiently handle high-volume, in-bound phone calls from current and new patient and will be the liaison between our company and its current and new patients. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints and inquiries; keeping patient satisfaction at the core of every decision and behavior. Both call-center software, and scheduling and billing platforms will be utilized. Customer service skills must be of the highest standard; candidate must possess the ability and willingness to demonstrate an appropriate level of empathy and patience for a diverse patient population. Job requires being seated for majority of day. Candidate must be patient-focused, professional, articulate, flexible, enjoy a fast-paced work environment, and demonstrate a true team-player attitude. Position is located in corporate setting with expectations of professional behavior and dress. Polished grammar and diction are prerequisites. Responsibilities: Handle high-volume, in-bound phone calls from current and new patients. Set new appointments. Verify insurance acceptance. Confirm/cancel/reschedule appointments for multiple practitioners located in various offices. Make outbound calls to address on-line appointment requests. Follow-up on authorizations. Gather needed patient information. Make appointment reminders. Works to ensure regulatory compliance with HIPAA. Ensures that all contact with patients, senior leadership, managers, the public, physicians and other personnel is carried out in a friendly, courteous, helpful and considerate manner. Displays concern and provides assistance or explains procedures as appropriate to callers. Dedicated to meeting the expectations and requirements of providers, patients, and managers. Works with colleagues and patients to identify problem areas and recommend solutions. Works with a sense of urgency to respond to requests and execute operational objectives. Work to apply policies and principles to solve everyday problems and deal with a variety of situations. Work to establish priorities and coordinate work activities. Qualifications Qualifications: Minimum 3 years of prior experience in a call center Experience operating under HIPAA, OSHA, and PCI guidelines is strongly desired. High School Diploma or GED equivalent. Demonstrated skill using MS Office products including Excel and Word Type minimum of 25 wpm and possess intermediate computer skills Demonstrated knowledge of healthcare management systems. Working knowledge of insurances: HMO/PPO/EPO Understanding of electronic medical record and billing systems and related applications Excellent written and verbal communication skills Excellent organizational skills with the ability to gather, analyze and interpret information Prior medical office scheduling/front-desk experience is a plus Must be available Mon-Sat 7am to 7pm Type minimum of 25 wpm and possess intermediate computer skills Bilingual English/Spanish is a plus Benefits Health Insurance/Dental Insurance/Vision Insurance Paid time off/All major holidays Retirement plan Health Savings Account Comfortable working environment

Home Inspection Outreach Representative Looking for a career that pays well without the pressure of selling? Join our team and earn $50K to $75K per year - no selling involved! Responsibilities: • Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows & roofing • Schedule FREE inspections Qualifications: • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule (No Weekends!) • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.

Job Description CALL CENTER REPRESENTATIVE FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role. If you are an ambitious, results- oriented collector that enjoys being number 1 in results while helping our customers to build better credit and better lives, then this is the role for you! We believe in paying our top performers which means a competitive base and off the charts bonus potential. Our corporate office offers a fantastic work environment, a talented team and we have plenty of fun while we work. We also love the fact that we are helping people every day build better credit and better lives! Ready to join us? WHAT YOU'LL BE DOING Your main objective is to collect past due payments to prevent your accounts from rolling forward to the next bucket of delinquency. Contact customers using various methods (phone, email, text) to obtain payment arrangements and prevent delinquency. Work proactively with customer to prevent repossessions and losses through negotiation and utilization of available programs. Participating in dialer campaigns to quickly collect payments and resolve outstanding delinquencies. Actively work up to 80 accounts per day. Follow all company policies and state and federal laws applicable to debt collection. Overcome objections and negotiate payments to help the customer regain current account status. Attend team meetings, support other company initiatives as needed. Perform other duties as assigned. ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL The ability to negotiate and provide above average customer service while helping customers to bring their accounts current or make payment arrangements. Proven success in a collections role (that involved consumer collections). Previous experience in meeting and exceeding your monthly goals. Excellent communication, customer service and negotiation skills required. Must be able to successfully collect on past due accounts. Strong organizational and task management skills required. Strong internal motivation and hustle - desire to be very successful and collect on past due accounts. High comfort level on the phone for long periods of time. Some Saturdays and late shifts availability Bilingual Spanish is required. WHAT WE'RE OFFERING Business casual office environment (so yes you can wear jeans and your Nikes). Work life balance is a real thing here, not just something we say to get your resume. Ability to move up within the Team based on performance. Up to $4,000 a month in bonus potential based on meeting your individual goals. The standard stuff that everyone tells you of course; benefits, paid time off, 401k and all that good stuff. EEO Statement We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance. Job Type: Full-time Pay: Hourly pay + bonus + benefits