Exciting Career Opportunity: Call Center Agent
Compensation: $19-$21/hr
Job Type: Part-Time, Onsite
Industry: Consumer Services / Construction / Customer Service
Why Join Us?
TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world-class first impression. What sets us apart:
High Earning Potential: $19-$21 per hour
Monthly Bonuses: Earn an extra $150/month by hitting team-wide quality and speed goals
Professional Growth: Comprehensive training on our "Torq Touch" communication standards
Stability: A key role in a rapidly scaling business that values discipline and reliability
Culture: Work in an environment built on T.O.U.G.H. values where team success is celebrated
Your Role: What You'll Be Doing
Answer inbound calls within 60 seconds, following high-standard communication protocols
Convert leads into qualified appointments for our Design Consultant team using proven scripts
Proactively follow up on missed leads, voicemails, and aging leads to maximize conversion
Maintain 95%+ accuracy in CRM documentation (BuilderPrime) using our 5-Point Note System
Build immediate trust with customers through warm, clear, and confident phone presence
Support the team during call spikes to ensure no lead is left behind
Minimum Requirements
1-2+ years of experience in customer service, call center, or inbound/outbound sales
Strong technical proficiency; comfortable navigating CRM systems like BuilderPrime or JobNimbus
Proven ability to follow scripts and workflows consistently without cutting corners
Exceptional phone presence - able to sound natural, professional, and warm while multitasking
High level of reliability and discipline regarding schedules and shift attendance
A coachable mindset with the ability to accept and implement feedback immediately
Compensation & Schedule
Earnings: $19-$21/hr
Benefits: Monthly team bonuses ($150), career development, and a culture built on T.O.U.G.H. values
Schedule: Part-Time (20-32 hours/week), Onsite in Lombard, IL
Our Core Values
TENACITY: We push through challenges
OWNERSHIP: We take responsibility for results
UNITY: We win together, not alone
GRIT: We put in the sweat that earns respect
HEART: We love what we build & who we build it for
Ready to Build Your Career While Making a Local Impact?
This isn't just a phone role-it's your opportunity to be the face of TORQ Coatings and drive the growth of a premium brand. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence.
APPLY HERE!
#CallCenterAgent #CustomerService #HiringLombard #AppointmentSetter #JobOpening #CustomerSuccess #SalesSupport #LeadManagement #HiringImmediately #PartTimeJobs #CareerGrowth #ConstructionIndustry #LombardIL #CustomerSupport #JoinOurTeam
$19-21 hourly 1d ago
Customer Service Representative
North Bridge Staffing Group
Representative job in Chicago, IL
Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood.
Hybrid schedule, 2/3-days a week in office.
Temporary: ASAP - 3 months
$20-$22/hour based on experience
Job description
We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Make outbound membership renewal calls
Inbound calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Schedule
Monday-Friday, 8:30am-5pm
$20-22 hourly 3d ago
Patient Access Specialist
Us Tech Solutions 4.4
Representative job in Chicago, IL
Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues, as necessary.
Responsibilities:
Maintains patient confidentiality per HIPAA regulations.
Provides exceptional customer service to patients which establishes a positive first impression of clients.
Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Interacts with various hospital departments and physician's offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
Reaches out to patients to schedule an appointment as defined.
Performs medical necessity checks as necessary for scheduled services, communicate options to patient if appointment fails.
Inform patients of any issues with securing the financial account for their encounter.
Completes out-of-pocket estimations as requested by patients.
Provides training and education as needed.
Manages work schedule efficiently, completing tasks and assignments on time.
Completes other duties assigned by manager. Cross training between various departments will take place to ensure coverage.
Participates in Quality Assurance reviews to ensure integrity of patient data information.
Use effective service recovery skills to solve problems or service breakdowns when they occur.
Utilizes department and hospital policies and procedures to complete assigned tasks.
Adherence to all department policies and compliance requirements.
Avoids putting patients in financial or safety risk.
Experience:
2-3 years customer service or medical office experience.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in computer data-entry/typing.
Excellent verbal and written communication skills.
Ability to read, write, and communicate effectively in English.
Basic Computer Skills.
Ability to type 40 wpm.
Ability to multi-task.
Customer service oriented.
Excellent organizational, time management, analytical, and problem-solving skills.
Education:
High School diploma or equivalent.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Job ID: 25-55226
Recruiter Name: Muskan Gupta
Contact: **************
$31k-37k yearly est. 3d ago
Customer Service Representative
Connect Search, LLC 4.1
Representative job in Naperville, IL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$30k-37k yearly est. 1d ago
Client Service/Account Representative
The Chicago Hire Company
Representative job in Chicago, IL
Are you experienced in stellar customer service and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) &
Fluency in French is preferred.
This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you!
RESPONSIBILITIES:
Handle customer calls regarding general inquiries, invoices, payments, and other questions.
Use the company's web system to identify, research, and resolve customer issues.
Promptly process new business and manage one or more administrator accounts.
Collaborate with the team to meet mid-month and end-of-month deadlines.
Establish and maintain strong relationships with administrators and dealers through effective communication.
QUALIFICATIONS:
MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad).
Fluency in speaking and writing French highly preferred
Polished, professional, and motivated
Great organization and written/verbal communication abilities to solve inter-departmental problems.
Patient and self-motivated, can work and explain financial information to customers
$29k-42k yearly est. 2d ago
Call Center Customer Service Representative
Bcforward 4.7
Representative job in Chicago, IL
Role: Customer Service Representative
Onsite
Pay rate: $21 - 22/h
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Demonstrate consistent good quality and performance results.
Provide consistent service that is customer focused and professional.
Supporting Field Sales agents with insurance product information
SKILLS
• Ability to effectively communicate and build strong partnerships with newer employees.
• Basic computer skills and knowledge of database software.
• Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relation situations that may arise.
• Demonstrated attention to detail, organizational skills, and time management skills.
• Ability to work a flexible schedule to meet the needs of the business and performance requirements.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
experience in a contact center environment preferred.
- HVAC Commercial/Industrial Services Sales Representative
Reports To: Sales Manager
Department: Sales
Employment Type: Full-Time
, PLEASE EMAIL RESUME TO: *********************
Position Summary:
We are seeking a results-driven HVAC Commercial/Industrial Services Sales Representative to join our team at Admiral Heating, a union shop. This individual will be responsible for developing new business opportunities, maintaining strong client relationships, and promoting HVAC service solutions tailored to the commercial and industrial sectors. The ideal candidate has a solid understanding of HVAC mechanical systems, a strong network in the market, and the ability to navigate both union shop dynamics and the technical requirements of HVAC services.
Admiral Heating and Ventilating has been delivering high-quality heating and air conditioning solutions to industrial and commercial clients in the greater Chicagoland area for over 70 years. Our comprehensive services include equipment repair and replacement, design building, 24/7 emergency response, and customized preventive maintenance programs, all aimed at ensuring optimal performance and efficiency of HVAC systems.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Key Responsibilities:
Develop and execute sales strategies to grow service and preventative maintenance agreement business in the commercial and industrial HVAC markets.
Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers, building owners, general contractors, and property management firms.
Conduct site assessments to understand customer needs and recommend appropriate HVAC service solutions.
Prepare and present proposals, quotes, and presentations to clients.
Maintain accurate records of all sales activities and customer interactions in CRM software or other tools as assigned.
Collaborate with operations, marketing, service technicians, and project managers to ensure smooth transition from sales to service delivery.
Stay up to date with industry trends, code changes, and union labor practices.
Attend trade shows, networking events, and industry association meetings to build brand awareness and generate leads.
Qualifications:
Proven success in HVAC or mechanical services sales (5+ years preferred).
Familiarity with union shop environments and related labor agreements.
Strong understanding of commercial/industrial mechanical systems and service contracts.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and manage multiple sales cycles simultaneously.
Proficiency with CRM tools and Microsoft Office Suite.
Valid driver's license and reliable transportation.
Preferred Qualifications:
Degree in Mechanical Engineering, Business, or related field.
Experience working with unionized service teams.
Existing network of industry contacts in the territory.
Compensation and Benefits:
Competitive base salary of $60k-80k plus commission
Comprehensive health benefits (health, dental, vision)
Expenses for vehicle, phone, and business development
Paid time off and holidays
401K
Profit sharing
Professional development opportunities
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office environment.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
This does not list all the duties of the job. You may be asked by managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.
IF INTERESTED IN THIS POSITION, PLEASE EMAIL RESUME TO: *********************
Salary and Benefits:
Base Salary of $60,000-$80,000
Unlimited Commission
Fidelity 401k Plan with all fees paid by Admiral
401k Safe Harbor Match of 4%
BCBS PPO and HMO Health Insurance Options (Admiral pays 75%)
Dental and Vision Plans (Admiral pays 75%)
Tuition Reimbursement
Generous PTO Policy
Paid Holiday's
100% Admiral paid Long and Short Term and Short
$20,000 Admiral Paid Life Insurance
Flexible Spending and Dependent Care Accounts
Employee Assistance Plan
CTA and Parking Reimbursement
Employee events throughout the year
$60k-80k yearly 2d ago
Patient Access Representative
Adventhealth 4.7
Representative job in La Grange, IL
**Our promise to you:**
Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Part time
**Shift:**
Day (United States of America)
**Address:**
5101 WILLOW SPRINGS RD
**City:**
LA GRANGE
**State:**
Illinois
**Postal Code:**
60525
**Job Description:**
**Schedule: Part Time 40 hours per pay period;** **Monday from 12:30pm -5:00pm, Wednesday 8:30am - 5:00pm, Thursday 12:30pm - 8:30pm; with flexibility to work Saturday 8:30am - 12:30pm** **(when needed for fill in)**
+ Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
+ Works daily reports as assigned and trains in other Patient Access areas.
+ Conducts charge audits using Health Information Management staff and Nurse Auditors to resolve issues.
+ Demonstrates the importance of quality and integrity in capturing patient information while maintaining patient confidentiality.
+ Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, First Aid CPR AED (CPR AED) - EV Accredited Issuing Body
**Pay Range:**
$16.97 - $27.15
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Financial Services
**Organization:** UChicago Medicine AdventHealth La Grange
**Schedule:** Part time
**Shift:** Day
**Req ID:** 150662194
$17-27.2 hourly 1d ago
Oncology Sales Representative - Chicago/Milwaukee
Eversana 4.5
Representative job in Chicago, IL
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions.
The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients.
Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory.
Essential Duties And Responsibilities
Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US.
Utilize the customer relationship management system to keep call records including account planning.
Ensure a high level of expertise and customer service is delivered to all customers.
Responsible for collaborating effectively and mobilizing all appropriate resources.
Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders.
Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product.
Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary
Hours (40 Hours per week potentially including weekend medical meetings)
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred
Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network.
Consistent track record of quantifiable/documented sales accomplishments is preferred
Demonstrated ability to plan, analyze and act upon sales data within an assigned geography
Solid and persuasive business communication with physicians and providers
Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities
Familiarity with a Sales Force Automation (SFA) application is preferred
Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint
Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required.
Clinical Knowledge: Ability to complete a clinical product sell
Established Relationships: A proven track record in territory.
Technology/Equipment: Strong knowledge of VEEVA systems.
Additional Information
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient's best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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$50k-88k yearly est. 2d ago
CSR & Sales Associate
AGI 4.0
Representative job in Chicago, IL
Are you outgoing, ambitious, and ready to build a career that lets you grow, travel, and earn great money?
At AGI, we're not just hiring - we're developing tomorrow's leaders. Our company helps young professionals build real-world sales, communication, and leadership skills through hands-on customer interaction.
You'll be part of a fun, high-energy team that represents top brands in the field. If you're someone who thrives on face-to-face connections, teamwork, and learning fast, this opportunity is for you. We train you from the ground up, so no prior experience is needed.
Compensation & Benefits
Hourly or Commission-Only Options (depending on experience)
Average Weekly Pay: $800-$1,500
Bonus Incentives: cash prizes, team trips, and contests
Paid Training and continuous mentorship from industry leaders
Career Growth: opportunities to move into leadership or management
Travel Opportunities - regional events, retreats, and conferences
Fun, supportive environment - team nights, networking, and recognition events
Engage with customers to understand their needs and provide tailored solutions.
Represent top brands with professionalism and enthusiasm during face-to-face interactions.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Participate in ongoing training sessions to refine your sales and communication skills.
Contribute to a positive team environment by sharing insights and supporting colleagues.
Track and report sales activities and outcomes to ensure transparency and accountability.
Adapt to changing market trends and customer preferences to maintain a competitive edge.
Experience in customer service or sales is a plus, but not required.
Ability to engage and communicate effectively with diverse customers.
Proven track record of working collaboratively in a team setting.
Strong problem-solving skills to tailor solutions to customer needs.
Willingness to learn and adapt to new sales techniques and market trends.
Ability to maintain professionalism and enthusiasm in face-to-face interactions.
Comfortable with tracking and reporting sales activities for transparency and growth.
$800-1.5k weekly 60d+ ago
Home Care Rep
European Service at Home 4.3
Representative job in Chicago, IL
European Service at Home (ESAH) is a well-established mid-sized to large family services company. We provide the hands-on experience to set you up for success with our company's planned and implemented Care Program, which includes direct supervision of Caregivers. The Home Care Service Representative commutes to our office to schedule client appointments and coordinate their daily schedule. The right candidate will also travel throughout towns to conduct in-home visits at each client's home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs.
Bilingual is a plus
Start rate: $21-22 (BOE)
BENEFITS:
Working in a friendly team environment with a collective Diversity Program
Job Training
Medical, Dental, vision, and Life Insurance
Vacation & Paid Time Off
Paid Holidays
Bereavement Leave
Job duties:
Serves as a resource for technical questions, applications, and problem-solving
Insures client and employee safety, assesses possible risks, and works on its prevention
Makes home visits, as necessary, to provide hands-on training and assistance
Personally substitutes HCA, if necessary
Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members, clients, and employees
Works in a team to assure accomplishment of the company's goals
Qualifications:
Excellent communication skills in English
bilingual is a plus
Must have a vehicle
A high school diploma or general education diploma
Willingness to substitute caregiver
Basic computer skills
Some office experience
$21-22 hourly Auto-Apply 16d ago
Call Center Sales & Retention Representative
Att
Representative job in Chicago, IL
Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Chicago, IL area on Wednesday, February 4th, 2026. Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT!
Join us at our AT&T Call Center:
10 S Canal Street
Chicago IL 60606
Date: Wednesday, February 4th, 2026
Time: 10:00am -3:00pm CST
Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome!
This position reports to our 10 S Canal Street, Chicago IL 60606 location. If selected, you must be able to report to this work location.
This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency:
Our Customer Care Associate earn 19.17 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You'll Make an Impact:
As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key expectations to succeed:
Commissioned sales experience highly preferred
Unwavering Customer Focus
Strong Work Ethic
Adaptability
Problem-Solving Skills
Attention to Details
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Weekly Hours:
40
Time Type:
Regular
Location:
Chicago, Illinois
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
$62.3k yearly Auto-Apply 7d ago
Call Center Representative_Pharma exp_Lake forest IL
360 It Professionals 3.6
Representative job in Lake Forest, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for Call Center Representative in Lake Forest IL.
Qualifications
At least 1 year of relevant experience with Pharma related customer service.
Additional Information
In person interview is acceptable.
$30k-36k yearly est. 13h ago
Call Center Representative
Four Seasons Heating, Air Conditioning, Plumbing, Electric 3.4
Representative job in Chicago, IL
The ideal applicant should have 1-2 years of experience and be able to perform a variety of tasks within a very busy atmosphere, make quick/accurate decisions, and have the flexibility to provide adequate coverage including some evenings and weekends, especially during peak weather. If you are someone who adds value through flexibility and the ability to perform well under pressure, then we look forward to meeting you!
Pay & Benefits:
$13 per hour starting pay, plus incentives. Hourly rate assigned based on experience.
Health insurance - Blue Cross, Blue Shield
401K with minimum 3% match
Free life insurance - 25K
Free vision insurance
Free dental insurance
Paid vacation and holidays
Opportunity for advancement!
Requirements:
Ability and willingness to learn and multi-task
Experience and knowledge in Microsoft Excel, Access, and Word
Excellent organizational and documentation skills
Excellent communication skills both verbal and written
Excellent and confident customer support skills and positive disposition
Flexibility for On-Call responsibilities
Ability to handle high call volume
Tasks Include, But Not Limited To :
Identify, research, and resolve customer questions
Complete call logs and reports
Recognize, document, and alert supervisor of trends in customer calls
Recommend process improvements
Transfer calls correctly to the appropriate staff when necessary
Provide customers with basic information regarding the nature of our business
"Other duties as required."
Reasonable Accommodation: Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ************ Ext 5010. Covid-19/Coronavirus update: Four Seasons will remain open as an essential business to service the Chicagoland area. Through continuous and careful planning, we continue to adapt to the quickly changing landscape of the world today to maintain the safest work environment for our employees. We have hand sanitizer at all work stations and we provide Personal Protective Equipment (PPE) which include face masks and gloves to all employees to help insure their health & safety in these uncertain times.
$13 hourly 60d+ ago
Call Center Representative
A ANDI Medical Transportation Inc.
Representative job in Palos Hills, IL
Job DescriptionBenefits:
401(k)
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.
Responsibilities
Receive inbound calls and place outbound calls
Identify the reason for the customers call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Upsell products and services when appropriate
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Call Center Representative or in a similar role is preferred
Excellent phone and verbal communication skills
Understanding of active listening techniques
Familiarity with Customer Relationship Management (CRM) programs
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
$28k-37k yearly est. 11d ago
Call Center Representative Bilingual
RTR Management & Consulting Services LLC
Representative job in Chicago, IL
Job DescriptionDescription:
Hybrid. Only 1 day a month on site after training. Office located in near Wabash and Michigan Avenue.
Overview: We are seeking for Full-Time and Part-Time Bilingual Call Center Representative for a healthcare service provider. The ideal candidate is fluent in English and Spanish. They must be able to read a Spanish and English script. The call center representative will assist customers and providers with general inquiries and specific account troubleshooting. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions.
Temp to Perm Role: Based on strong performance in this role, you may be offered the opportunity to transition to a permanent position after the first six months.
Schedule: Full-Time, Monday-Friday regular business hours
Paid Training Schedule: Monday-Friday on site 1st week only, rest remote.
Pay: $18.20/hour if bi-lingual in English and Spanish
Benefits:
Paid Leave
Paid Sick Leave
Promotional possibilities
Good hours of operation - no late nights or overnight
Weekends and holidays off
Additional benefits available if an employee transfers to a permanent position.
What you will do:
Answer incoming calls from customers, general public, and providers
Complete and/or process new applications for health care coverage via the telephone and interpret eligibility determinations made by the Marketplace, and enrollment into health plans.
Facilitate the fulfillment of caller requests for materials via mail, email, or download
Track and document all inquiries using the applicable systems
Transfer/refer consumers to appropriate entities according to the established guidelines
Escalate calls or issues to the appropriate designated staff for resolution as needed
Complete associated tasks according to the established guidelines
Meet Quality Assurance (QA) and other key performance metrics
Follow all policies, procedures, and protocol when engaging with caller
Attend meetings and training as requested and maintain up-to-date knowledge of all programs and systems.
Additional Information:
Equipment (computer, headset) provided by the company
Must have own internet access
RTR HR and Staffing Services is a well established Staffing Agency located in Chicago, Illinois. RTR has extensive experience placing temporary and permanent employees for the past 15 years, and helping our employees achieve their career objectives.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Requirements:
What You Need:
Be fluent in English and Spanish
Can read English and Spanish
High School diploma or equivalent
1 year of experience in call center environment or 1 year of experience in customer service
Highly proficient in the latest version of Microsoft Office 365
Ability to work with multiple screens
Typing requirement of a minimum of 25 wpm
Comfortable being on camera during work shift
Internet speed of at least 20MBPS for remote work
Must be able to commute to the South Loop of Chicago when needed
Excellent verbal and written communication skills
A genuine desire to help others
$18.2 hourly 16d ago
Call Center Representative
Legacy Parking Company LLC
Representative job in Chicago, IL
Job DescriptionDescription:
Legacy Parking is a quickly growing parking management company that is looking to add a Call Center Representative to our team in Downtown Chicago. Our Call Center team is the voice of our company, and we are looking to hire someone who has a positive attitude and give off a cheerful demeanor. It's crucial that the person in this position is customer service oriented and has the ability to communicate effectively in English (Spanish is a plus).
Primary Responsibilities:
Answer a high volume of inbound calls
Resolve customer concerns while providing top of the line service
Navigate internal database and input customer information
Utilize customer service experience to assist coworkers and teammates with issues they are unable to resolve
Provide an excellent customer experience with every call
Qualifications:
Technical Troubleshooting Experience and an understanding of Windows based PC hardware and Software.
Ability to work in fast paced environment
Ability to navigate multiple internet-based applications simultaneously
Excellent verbal and written communication skills
Must have weekend and night availability - shift differential for weekend and/or overnight shifts. Part-time hours needed.
This is not a remote position. It is required to be onsite.
Requirements:
$28k-37k yearly est. 2d ago
Temporary Call Center Representative
Trova
Representative job in Bedford Park, IL
Job DescriptionTemporary Call Center Representative , approximately 1 month long.
Answer inbound calls from customers, providing information and assistance in a professional and courteous manner.
Resolve customer inquiries, complaints, and requests efficiently while following company policies and procedures.
Maintain accurate records of customer interactions and update databases as needed.
Collaborate with team members and supervisors to ensure high-quality service and support.
Requirements:
High school diploma or equivalent.
Excellent verbal and written communication skills.
Strong problem-solving skills and ability to handle difficult situations calmly.
Basic computer skills and familiarity with call center software or CRM systems.
Contact InformationTo be considered for this opportunity, please reach out to Trova Advisory Group by sending an email to ********************** with your resume, the position you are applying for, and a brief introduction.
When contacting us, please ask for the hiring team to ensure your application is directed to the right person. We look forward to hearing from you!
About Trova Advisory GroupTrova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at ***************** Include the nature of your request and your contact information, and we will be happy to assist you.Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.
$28k-37k yearly est. Easy Apply 7d ago
Patient Service Representative
Connect Search, LLC 4.1
Representative job in Warrenville, IL
Job Title: Patient Service Representative
Type: Full-Time Contract to Hire
Schedule: Monday - Friday and Rotating weekends
Pay Range: $19-20/hr
Benefits: For eligible employees, we offer Health, Dental and Vision insurances, in addition to a 401(k).
Connect Search LLC has partnered with a major health system in the Chicagoland area and is seeking dedicated Patient Service Representatives. These roles are vital to ensuring a seamless patient registration process and delivering top-notch customer service.
Job Responsibilities
Greet and check in patients upon arrival.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance coverage and process billing information.
Collect copays, outstanding balances, and process payments.
Maintain and update patient records in the electronic health system (EPIC).
Answer phone calls, respond to inquiries, and provide general assistance.
Coordinate referrals and pre-authorizations with insurance providers.
Assist with patient registration, consent forms, and documentation.
Communicate with healthcare providers to facilitate patient care.
Ensure HIPAA compliance and maintain patient confidentiality.
Required Skills & Qualifications
Strong customer service and communication skills.
Experience with medical office procedures and insurance verification.
Proficiency in using scheduling and electronic medical records (EPIC) software.
Ability to multitask and work in a fast-paced environment.
Knowledge of HIPAA regulations and medical terminology.
High school diploma or equivalent; some roles may require healthcare-related certification.
How much does a representative earn in Tinley Park, IL?
The average representative in Tinley Park, IL earns between $28,000 and $66,000 annually. This compares to the national average representative range of $23,000 to $55,000.
Average representative salary in Tinley Park, IL
$43,000
What are the biggest employers of Representatives in Tinley Park, IL?
The biggest employers of Representatives in Tinley Park, IL are: