We're on the lookout for business partners who are ready to grow and hit their personal goals. We're over the typical 'sales pitch' job ads and the same old noise - it's time for something better. At Mission, you'll get the stability of a 9-to-5 with the excitement of unlimited earning potential. If you're driven, ambitious, and ready to build something real, let's make it happen.
What Mission Has to Offer:
Autonomy: We treat you like the adult you are. No micromanaging, just a supportive management team available when you need them.
Flexibility: Your schedule is in your hands. Out in the work and enjoy time off when you want it.
Teamwork: Collaborate with driven colleagues who enjoy working together and strengthening the team.
Training: We pay you while you train, and we don't throw you to the wolves when you're done.
Should You Apply?
Previous experience needed? No
Strong work ethic needed? Yes
Do I need equipment? All needed equipment will be provided
We kept this job description short and sweet, hoping you'll give it a good read before applying. We thought about adding a "secret code word" to make sure people actually read it, but we're going to trust that if you apply, you're genuinely interested. Look, we even put it in bold. Pickles.
The following is required by law. Disclaimer:
Note that earnings for Sales Representatives vary based on individual performance. We are an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, genetic information, gender identity, sexual orientation, marital status, pregnancy, veteran status, or any other legally protected characteristic. We base our hiring decisions on qualifications, skills, and job-related experience. We adhere to all federal, state, and local laws regarding nondiscrimination in employment.
$41k-77k yearly est. 1d ago
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Business Development Representative
RGS Title, LLC
Representative job in Alexandria, VA
Job Duties and Responsibilities
(Essential Job Functions)
Build and maintain relationships with prospects, existing customers, Real Estate brokerages, Realtors and lenders.
Increase market share within the assigned region.
Demonstrate knowledge of Company, as well as competitors' products and services.
Develop leads and sales opportunities and follow through with defined sales plan.
Report business development and sales activity.
Represent RGS Title in the market and at industry events.
Promote open communication maintain mutually beneficial, productive internal relationships.
Conduct real estate closings.
Offer real estate educational seminars for brokers and realtors.
Adhere to company policies and procedures and perform other duties as requested or assigned.
Performance Expectations:
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications:
Education:
Bachelor's Degree or equivalent work experience required.
Experience:
3-5 years sales experience, real estate background preferred.
Knowledge and Skills:
Self-starter with good follow-through skills
Social Media Savvy; proficient with establishing and maintaining a marketing database platform
Proficiency with Microsoft Office programs such as Word, Excel, and Outlook
Possess working knowledge of RESPA and other federal, state and industry compliance requirements
Strong customer service, communication, organization and analytical skills with attention to detail.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
Notary Public Certification Preferred
Possess and maintain valid driver's license and vehicle insurance.
Reliable vehicle and ability to travel on a daily basis through assigned territory on a scheduled or unscheduled basis.
Title Insurance License with ability to obtain appointment with company underwriter, if does not hold license must obtain title insurance license within allotted number of days of hire
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
$38k-73k yearly est. 4d ago
HVAC Service Sales Representative
Warwick Mechanical Group
Representative job in Richmond, VA
Objective:
This position is responsible for generating new business and expanding existing client relationships through business development, cold calling, and strategic prospecting. The ideal candidate will have a strong understanding of commercial HVAC systems, a solid sales track record, and the ability to build long-term partnerships with building owners, property managers, facility directors, and decision-makers across various industries.
Key Responsibilities:
Business Development:
Develop and maintain relationships with owners, facility managers, property managers, engineers, and general contractors.
Generate leads through cold calling, networking, referrals, and industry events.
Conduct client meetings, presentations, and site visits to assess client needs and promote services.
Project Sales:
Identify and sell retrofit, replacement, and HVAC projects by understanding client needs and offering tailored service solutions.
Collaborate with operations, engineering, and estimating teams to develop proposals and deliver solutions tailored to client needs.
Qualifications and Experience:
3+ years of B2B sales experience in the HVAC, mechanical, or building services industry required.
Experience selling service contracts and/or HVAC retrofit projects strongly preferred.
Strong knowledge of commercial HVAC systems, terminology, and industry trends.
Excellent communication, negotiation, and relationship-building skills.
Proven ability to meet or exceed sales goals.
Self-starter with strong time management and organizational skills.
Proficiency in Microsoft Office and Timberline - Service Management.
Valid driver's license and ability to travel throughout Central Virginia.
Comfortable working independently and as part of a team in a fast-paced, performance-driven environment.
Join our team and help drive HVAC service and project growth through meaningful relationships and technical solutions that improve comfort, reliability, and efficiency for our clients.
EEO Policy Statement
Warwick Mechanical Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Warwick Mechanical Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Warwick Mechanical Group expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to Warwick Mechanical Group employees to perform their expected job duties is absolutely not tolerated.
$41k-77k yearly est. 4d ago
Transportation Rep
Adecco Us, Inc. 4.3
Representative job in Smithfield, VA
**Job Title:** Transportation Representative
**Company:** Adecco Staffing
Adecco Staffing is seeking a **Transportation Representative** to support our clients operations. This role plays a key part in ensuring timely, cost-effective product delivery by coordinating with carriers, sales teams, brokers, and customer service.
**Key Responsibilities:**
+ Serve as the primary point of contact between transportation carriers and sales teams
+ Track shipments in real time using FourKites and provide status updates
+ Identify, communicate, and help resolve delivery and service issues
+ Enter and manage delivery data; support decisions on missed appointments
+ Coordinate and reschedule delivery appointments as needed
+ Monitor high-profile accounts and provide enhanced follow-up on service issues
**Qualifications:**
+ High school diploma or GED required; Bachelor's degree preferred
+ 2+ years of experience in transportation, logistics, or customer service
+ Strong written and verbal communication skills
+ Proficiency with Microsoft Office (Excel, Word) and order processing systems
+ Ability to multitask, analyze situations, and solve problems in a fast-paced environment
+ Team-oriented mindset with strong collaboration skills
**Apply today** to join Adecco Staffing and support a leading manufacturing company's transportation and logistics operations.
**Pay Details:** $24.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$24 hourly 3d ago
Inside Sales Representative
Helix Traffic Solutions, LLC
Representative job in Yorktown, VA
Seeking a motivated individual for an opportunity to grow.
Work Schedule: 7am-5pm Monday thru Thursday; 7am-4pm Friday
Starting Pay: $18-22 depending on experience
Our Ideal Candidate is:
Solutions Oriented - You have good judgment and are a problem solver. Ability to think on your feet and find solutions. You are detail oriented and curious.
Customer Service Driven - You are always looking to do what is right for the customer and the company. You act with a sense of urgency and confidence. You are trustworthy and are able to connect with customers via written and verbal communication.
Team Player - You strive to work as a team and connect with your peers. You are able to work with all different personalities. You keep a positive attitude even during stressful situations. You are a quick learner and are not afraid to try new things.
Proficient computer skills - including Typing, Email, record keeping, POS operation, word processing, and spreadsheets
Experience with NetSuite POS is beneficial
The position of
inside sales representative
requires you to proactively engage with customers via phone, email, and messaging throughout the entire sales cycle. Within this role you are providing superior customer service while growing your own book of business through using sales strategies. The position allows you to work with a variety of customers and products. The position will allow you to grow through product training and team-building.
Job Duties:
Learning the inventory.
Assist customers within the showroom and process orders on the sales floor, phone calls, or email correspondence.
Understand and demonstrate products to the customer
Generating new sales opportunities
Responsible for putting in customer orders and quotes.
Communicating with customer and team with customers' requests/orders.
Communicates with outside sales representatives on customer orders, requirements, and leads.
Learn to identify and solve customer problems and what is needed per DOT spec.
Research and qualify new leads.
Help others with taking work load off them to help with quotes, cold calls, follow ups, etc.
Resolve customer issues quickly to retain customer satisfaction and loyalty.
Explaining and demonstrating features of products and services.
Load/unload customer orders.
Maintain a clean work environment. This will include sweeping, mopping, etc. work areas as needed.
Clean, maintain and organize Warehouse stock, stockroom and showroom shelves.
Develop meaningful customer relationships to encourage loyalty and grow sales.
Assist with Annual Inventory
Improve methods of storing/organizing material.
Candidate must be able to learn field applications of products
Follow up on leads
Make outgoing calls to educate our customers on current promotions
Qualifications & Suggested Skills:
Good intrapersonal skills.
Relationship Building
Ability to do repeatedly lift up to 35 lbs.
Ability to learn Word, Excel, Adobe, and any new technology the company may switch to.
Organized
Exceptional communication skills (verbally and written)
Time management
Positive attitude and work ethic
Problem Solving Skills
Working with a team
Professionalism and ability to work with different personalities
Ability to work independently within a fast paced team environment
Equal Opportunity Employer
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Ability to Relocate:
Yorktown, VA 23692: Relocate before starting work (Required)
Work Location: In person
$18-22 hourly 4d ago
Field Sales Representative
Monogram Health 3.7
Representative job in Norfolk, VA
Make an impact. Build trust. Change lives face to face.
At Monogram Health, we help people with complex chronic conditions to get the care they deserve right in their homes. As a Field Sales Representative, you'll play a critical role in connecting eligible patients to a life-changing care program that improves outcomes, reduces hospitalizations, and supports patients beyond traditional healthcare settings. This is a field-based role ideal for someone who enjoys independence, meaningful conversations, and being part of a mission-driven team.
WHY THIS ROLE MATTERS
Many of the patients we serve don't respond to phone calls, emails, or traditional outreach. Your in-person engagement helps bridge that gap, educating patients, answering questions, and helping them feel confident enrolling in a program designed to support their health long term. Every visit is an opportunity to make a real difference.
WHAT YOU'LL DO
Conduct in-person outreach with eligible patients
Build trust through face-to-face engagements
Plan and complete 15 daily visits within your locality
WHO THRIVES IN THIS ROLE
You do not need prior healthcare experience to succeed here.
This role is a strong fit for candidates with backgrounds in:
Field Sales
Customer Success
Community Outreach
SDR / BDR / Account Executive roles
We're looking for someone who:
Is comfortable speaking with people in person
Enjoys working independently in the field
Has strong communication and relationship-building skills
Is motivated by results and impact
Has a valid driver's license and reliable transportation
COMPENSATION & BENEFITS
Competitive base pay plus performance-based incentives
Mileage reimbursement
Paid training and onboarding support
Tools and systems provided to help you succeed
Opportunity to grow within a fast-growing healthcare organization
$45k-85k yearly est. 2d ago
Call Center Representative
Groundworks 4.2
Representative job in Virginia
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
Groundworks is seeking talented Call Center Representatives to join our tribe in Virginia Beach, VA!
Our call center representatives, called Appointment Center Specialists, are responsible for are the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution. You will answer and place calls in a fast-paced call center environment, book appointments for new services, and sell service memberships to our customers.
Duties and Responsibilities
Answer inbound calls and make warm outbound calls. All calls are warm, no cold calling!
Must be positive and motivated with excellent communications skills
Ability to adapt quickly to changes in work strategy
Maintain customer information
Performs other duties as assigned.
It is an essential function of this job that the employee regularly and reliably reports to work on time each working day
Qualifications
Good phone skills and a competitive nature
Must be comfortable using computers
1+ years of customer service experience or retail and/or customer facing experience that demonstrates ability to communicate with a customer with sensitive and potential sales environment
Requirements & Perks
Average earners take home $20-23+/hr! ($14/hr + $3 bonus per each appointment booked & ran)
Full-time
Rotating weekends required
Onsite: 1741 Corporate Landing Pkwy, Virginia Beach, VA 23454
Physical Requirements
Ability to sit at a workstation and utilize keyboard, mouse, and computer. Continual daily use of computers in performing tasks.
Entering text or data using a keyboard.
What we Provide:
Competitive Pay
Employee Company Ownership Opportunities
Industry Leading Training Programs
Leadership Development and Career Growth Tracks
Comprehensive and Affordable Benefits Package
Top Workplace with Award Winning Culture
$20-23 hourly Auto-Apply 8d ago
Representative, Customer TLS
Estes Forwarding Worldwide 4.4
Representative job in Richmond, VA
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Responsibilities
The Representative, Customer TLS, reports directly to the Customer Operations Manager, TLS or Station Manager, TLS. a Customer Representative, TLS, you will work as part of a team to manage Truckload Services business within EFW Truckload, a division of Estes Forwarding Worldwide. You will be responsible for all aspects of operation with the EFW Truckload Services division which will focus primarily on customer service and shipment management. You will ensure proper execution of standard operating procedures, key performance indicators, and other account metrics on a daily basis.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Implement strategies to maintain and/or expand profitability and promote EFW transportation services, specifically for EFW Truckload Brokerage.
Expedite the resolution of customer concerns and exceptions to ensure customer and account satisfaction.
Interface with both internal and external customers to understand the customer's overall objectives and requirements.
Responsible for developing, managing, and fostering relationships with customers and accounts to ensure retention and create organic growth.
Share details with customers on additional offerings to provide value added service. Collaborate with the appropriate Enterprise parties to ensure the customer's transportations needs are taken care of.
Responsible for a book of Truckload Brokerage business in an effort to support operational and financial objectives of the regional operating center.
Provide information to support claims mediation between carrier, customer, and EFW Claims Department.
Through a network of internal and external transportation suppliers, determine the most efficient, cost effective service provider for the requested EFW Truckload Brokerage service.
Evaluate multiple options regarding transportation services.
Promote world-class customer care.
Meet and exceed predetermined account goals and objectives.
Maintain good communication and positive relationships with employees to promote employee morale and retention.
Support and promote company core values.
On-call schedule required as requested.
Regular attendance is required.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.
Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications.
Must have a strong work ethic and good problem-solving skills.
Must be able to interact well with others.
Must desire to show leadership and team-building abilities.
Must have good communication and organizational skills.
Must be able to work independently, or in a team setting.
Must be capable of working under tight time constraints in a high volume environment with multiple priorities.
Ability to read and interpret general business documents.
Ability to write routine reports and general business correspondence.
Ability to work with peers and communicate basic concepts.
Ability to solve practical problems through standardized solutions that require limited judgment.
Ability to follow prescribed and detailed procedures to solve routine problems.
Must be eligible to work in the United States.
At this time, EFW will not sponsor a new applicant for employment authorization for this position.
EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of a Bachelor's degree (or equivalent) and 3-5 years of experience in transportation, logistics, or other transportation business or activity with a clear understanding of multiple modes and services within the transportation/logistics industry. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table. Intermittently sitting, standing, walking, stooping.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation.
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
$32k-49k yearly est. Auto-Apply 12d ago
Senior Loan Fulfillment Representative
Langley Federal Credit Union 4.2
Representative job in Newport News, VA
Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.
Langley Federal Credit Union is one of the 100 largest credit unions in the United States, with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.
Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:
Investing in You:
Educational Assistance, encompassing books, lab fees, registration costs, and more.
Support for Student Loan Repayment.
Abundant Career Growth Opportunities.
Time Off That Matters:
Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
Paid Sick Time for all team members.
Financial Security:
Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
Company-covered short- and long-term disability insurance.
Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
Flexible Health Care and Dependent Care benefits.
Langley Federal Credit Union is currently hiring for a Full Time Senior Loan Fulfillment Representative to work a hybrid schedule from our Oyster Point office in Newport News, VA.
Job Summary:
Coordinates and processes a high volume of loan products and services in the Loan Fulfillment department to support Consumer Lending, while serving as a senior-level subject matter expert in funding operations. In addition to performing all core Loan Fulfillment Representative duties, the Senior Loan Fulfillment Representative plays a key role in ensuring operational excellence, accuracy, compliance, and continuous process improvement across the team.
Essential Functions, Duties, and Responsibilities:
Performs all duties of a Loan Fulfillment Representative.
Trains and mentors both new and existing Loan Fulfillment Representatives, providing onboarding support, ongoing coaching, knowledge reinforcement, and performance guidance.
Maintains, reviews, and updates training material to ensure accuracy, compliance, and operational consistency.
Assists leadership with reporting, tracking, and auditing functions.
Partners with leadership to conduct quality reviews and delivers feedback to team members to improve accuracy and performance.
Assists with deterring, identifying, and escalating potential fraudulent activity.
Conducts a meticulous second layer of verification on high-risk transactions.
Handles and resolves escalated member and internal service issues, exercising sound judgment and professionalism.
Assumes operational responsibility in the absence of the manager.
Identifies opportunities for process improvement and efficiency within the department and collaborates with leadership for implementation.
Demonstrates strong leadership abilities by modeling expected behaviors and fostering a positive, high-performing team environment.
Qualifications:
Associate's degree and two years of experience in consumer lending operations, loan funding, or a related high-volume financial services role required, or an equivalent combination of education and experience.
Experience must include:
Performing verification, auditing, or quality control functions within loan processing or funding.
Training or onboarding employees in a loan operations or financial services environment.
Independently resolving complex or escalated loan funding scenarios.
Our Keys to Success:
Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
Langley Ambassadors - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
Continuous Learners - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.
Physical Requirements:
The physical demands described here must be met by an employee to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is constantly required to sit or stand for extended periods of time and use their arms, hands, and fingers to operate standard office equipment like a mouse, keyboard, phone, etc. Specific vision requirements for the job include close vision (at twenty inches or less). Hearing and speaking clearly is needed to interact with coworkers, members, and vendors.
Working Conditions:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is generally performed in a climate-controlled office environment where the noise level is typically quiet to moderate.
This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required by the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice.
$33k-40k yearly est. 7d ago
Customer Service Representative / Store Associate (Closer)
E E Wine Inc. 3.8
Representative job in Bealeton, VA
Description:
A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.
The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.
The typical shift for this position is 4pm - midnight. Reliable transportation is a must.
Essential Duties and Responsibilities
· Provides prompt, courteous customer service
· Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.
· Performs multi-function operation of the fuel console.
· Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.
· Assists in maintaining proper inventory levels and shift audits.
· Controls merchandise, cash shortages, and other selling expenses.
· Performs all duties with minimum supervision and works irregular hours as needed.
· Stand and/or walk up to eight hours per day.
· Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)
· Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.
· Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).
· Other duties as assigned.
Requirements:
· High School graduate or equivalent.
· Perform the four basic arithmetic operations.
· Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed.
· Excellent verbal communication skills.
· Excellent customer service skills.
· Ability to understand and follow instructions as given.
· Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.
· Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.
· Ability to perform the essential duties and to work under the conditions described.
EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.
EOE/Veteran/Disability
$30k-43k yearly est. 27d ago
Associate Customer Service Representative Everyday Banking
Wells Fargo Bank 4.6
Representative job in Roanoke, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative Everyday Banking in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Training and Schedule:
You will receive in-depth classroom training, continue on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 02/02 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 6:00 am - 12:00 am (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
Compensation:
Starting rate $20.00 per hour
Posting Location(s):
7711 Plantation Rd Roanoke VA 24019
@RWF22
Posting End Date:
18 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$20 hourly 38d ago
Associate Customer Service Representative Credit Cards
W.F. Young 3.5
Representative job in Roanoke, VA
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Training Schedule:
Training class will be for 8 weeks, 8:00am - 4:30pm Monday-Friday. Work schedule after training will be provided prior to start date.
We're open from Sunday - Saturday, 7:00 am - 8:00pm (EST).
Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
7711 Plantation Rd Roanoke VA 24019
@RWF22
Posting End Date:
11 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$29k-34k yearly est. Auto-Apply 13d ago
Inbound Sales Representative
Cox Holdings, Inc. 4.4
Representative job in Chesapeake, VA
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Inbound Sales Representative - CCI
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly pay rate is $16.58. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $15,348.00.
Job Description
What You'll Do
You'll make residential customers feel “at home” with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls.
This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer.
You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching.
What's In It for You?
You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who “get you”. At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a “selling machine” isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex.
You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the “flying solo” nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns.
Others look to you for leadership, guidance, and support when needed.
Qualifications:
Minimum:
• High school diploma, GED, or relevant work experience.
• Excellent computer skills.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Excellent ability to persuade others through direct/indirect influence.
• Ability to quickly establish customer relationships in a fast environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
Preferred:
• Telecommunications industry experience.
• 1+ years in a sales quota environment.
• 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.).
Join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$16.6 hourly Auto-Apply 40d ago
Call Center Representative
Neighborhood Health 4.3
Representative job in Alexandria, VA
PRIMARY FUNCTIONS: Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs. Promoting ANHSI services by consulting, gathering information, and evaluating patient needs over the phone.
Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health.
DUTIES/ RESPONSIBILITIES: ( Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job).
Greets patients as they contact the center by telephone.
Schedule appointments as per established policies and procedures.
Answer all incoming calls and route them to the appropriate staff as needed.
Register all patients per registration protocols over the phone.
Work closely with other departments on appointment scheduling and services offered to ensure smooth patient flow and cut down on waiting time.
Respond to patients' inquiries, requests, and disputes over the phone and route it to the appropriate department or staff.
Explain the services available, payment categories, and billing procedures.
OTHER DUTIES:
Assist with developing, coordinating and recommending changes for the improvement of workflow in the program or section area.
May be assigned to various project lead roles to advance the development of the department and support ad hoc needs.
Able to work under minimal supervision.
Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances.
QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:
High school graduate/GED with a minimum of 1-year one year of customer service experience in medical office settings.
Ability to relate to patients through familiarity with medical terminology and triage procedure.
Demonstrated ability to build and maintain good customer rapport.
Ability to work under pressure.
Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base.
Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations.
Knowledge of local healthcare environment.
Ability to speak, read, and write in English or Spanish is desirable.
$26k-32k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Kenworth Sales Company 4.6
Representative job in Chesapeake, VA
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Chesapeake, VA location.
The primary function of the call center customer service advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities.
**Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.
Schedule: 3pm - 11:30pm
Duties and Responsibilities:
Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues
Coordinate the development of the program with all Kenworth Sales Company Branches.
Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets.
Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions.
Work directly with and assist each Corporate Service Director and District Service Manager as needed.
Communicate effectively with Fleets, PACCAR Breakdown, and tow companies.
Keeps a log of the details of communication with customer/dealer throughout the repair process.
Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer.
Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes.
Qualifications:
Ability to read and comprehend English instructions and information.
High school diploma or equivalent.
Must have a working knowledge of all heavy truck repair methods.
Must have a highly technical background with good troubleshooting skills.
Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat.
Must have the ability to identify and meet Customer needs and requirements.
Must be a hard worker and a self-starter and a problem solver.
Excellent organizational, communication, and time management skills.
Exceptional phone and Customer service skills required.
Appearance must meet company requirements.
BENEFITS:
Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
Veterans are encouraged to apply!
About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions.
An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
$23k-30k yearly est. 18d ago
Independent Sales Representative
Nezic & Company
Representative job in Harrisonburg, VA
Pay: $750-$1000 per week
We are a Sales and Marketing company specializing in air purification products. No prior experience is required; were looking to train, coach, and mentor new professionals. We are looking for
self-motivated
,
highly energetic
,
ambitious,
and
results-driven
individuals.
We want to help you grow within our company and along your personal career path. As a representative of the company, you will attend pre-set appointments with our customers where you will present our products, explain the dangers of indoor air pollution, identify the needs of our customers, and take orders as needed.
Requirements:
-Valid Driver's License
-Personal vehicle
-Working cellphone
-Eagerness to work and learn
Compensation: Base pay of $750 Weekly, Commissions, and Bonuses
Job Types: Full-time, Part-time (In person)
Benefits:
Flexible schedule, create your own hours
Commission pay and uncapped bonus opportunities
Travel opportunities and bonus vacations
Schedule: Day shift, working around your availability
Ability to Relocate:
Harrisonburg, VA 22802: Relocate before starting work (Required)
Required qualifications:
Legally authorized to work in the United States
18 years or older
Own a personal vehicle
Valid driver's license
$750-1k weekly 6d ago
Call Center Representative
Atlantic Vision Partners LLC 4.5
Representative job in Mechanicsville, VA
This position is often the first point of contact with Atlantic Vision Partners and plays an essential role creating a welcoming and creating a quality patient experience. Call Center Associates play an essential role in accommodating patient, provider, and staff needs by scheduling appointments timely and efficiently.
ESSENTIAL FUNCTIONS:
1. Acute focus to manage and maintain the scheduling templates.
2. Forecasting potential schedule conflicts and proactively communicating with the Practice Manager to minimize inefficiency and/or a poor patient experience.
3. Answers and manages large amounts of incoming patient and provider calls professionally and effectively.
4. Documents call details clearly and concisely in alignment with AVP standards
5. Enters patient data into registration and medical records systems.
6. Obtains necessary information from patients, physicians, and/or staff to identify prerequisites and time requirements for scheduling specific appointments.
7. Schedules patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients
8. Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
9. Modifies the schedule to accommodate emergency situations.
10. Provides patients with pre-service instructions and confirms appointment details
11. Investigate and direct patient inquiries to appropriate medical staff members and follow up to ensure satisfactory resolution
12. Collect and report data on topics such as patient encounters and inter-organizational problems, making recommendations for change when appropriate
13. Makes initial contact with cold call referrals
14. Conducts annual exam reminder calls
15. Exercises utmost diplomacy and tact to provide excellent customer service for patients
16. Initiate and maintain strong communication between Clinic Lead and Practice Manager, ensuring tactful solutions are created and implemented that benefit the overall clinic flow and patient experience.
17. Practices confidentiality and privacy protocols in all activities in compliance with AVP policies and HIPAA requirements.
18. Completes other functions as requested by management
SKILLS AND ABILITIES:
1. Strong communication and out-going, positive interpersonal skills.
2. Problem-solving and analytical skills.
3. Attention to detail.
4. Ability to retain information and work with minimal supervision, after training
5. Empathetic personality with attention to patient's needs.
6. Strong organizational skills with attention to detail; ability to prioritize tasks.
7. Ability to work as a team member and uphold organizational standards and values.
8. Demonstrated computer literacy.
REQUIRED COMPETENCIES
1. Excellent judgment, dependability, and conscientiousness.
2. Demonstrated high ethical standards and integrity.
3. Demonstrated accuracy and thoroughness; monitors own work to ensure quality.
4. Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy
5. Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed.
6. Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect.
EDUCATION AND EXPERIENCE
Minimum of high school education or GED. One year office experience, medical or ophthalmology preferred. Medical terminology helpful. Certificate(s) in medical office administration or similar is bonus. Ability to become quickly proficient on various computer and electronic health record systems.
Job Details & Benefits
• Seeking full-time applicants
• Full-Time employees are eligible for:
• Medical, Dental, and 401(k) through the company
• Generous PTO plans and paid holidays
$22k-26k yearly est. Auto-Apply 60d+ ago
Call Center Representative
Groundworks 4.2
Representative job in Virginia Beach, VA
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
Groundworks is seeking talented Call Center Representatives to join our tribe in Virginia Beach, VA!
Our call center representatives, called Appointment Center Specialists, are responsible for are the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution. You will answer and place calls in a fast-paced call center environment, book appointments for new services, and sell service memberships to our customers.
Duties and Responsibilities
* Answer inbound calls and make warm outbound calls. All calls are warm, no cold calling!
* Must be positive and motivated with excellent communications skills
* Ability to adapt quickly to changes in work strategy
* Maintain customer information
* Performs other duties as assigned.
* It is an essential function of this job that the employee regularly and reliably reports to work on time each working day
Qualifications
* Good phone skills and a competitive nature
* Must be comfortable using computers
* 1+ years of customer service experience or retail and/or customer facing experience that demonstrates ability to communicate with a customer with sensitive and potential sales environment
Requirements & Perks
* Average earners take home $20-23+/hr! ($14/hr + $3 bonus per each appointment booked & ran)
* Full-time
* Rotating weekends required
* Onsite: 1741 Corporate Landing Pkwy, Virginia Beach, VA 23454
Physical Requirements
* Ability to sit at a workstation and utilize keyboard, mouse, and computer. Continual daily use of computers in performing tasks.
* Entering text or data using a keyboard.
What we Provide:
* Competitive Pay
* Employee Company Ownership Opportunities
* Industry Leading Training Programs
* Leadership Development and Career Growth Tracks
* Comprehensive and Affordable Benefits Package
* Top Workplace with Award Winning Culture
$20-23 hourly Auto-Apply 6d ago
Customer Service Representative / Store Associate (Closer)
E E Wine 3.8
Representative job in Bealeton, VA
Full-time, Part-time Description
A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs.
The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold.
The typical shift for this position is 4pm - midnight. Reliable transportation is a must.
Essential Duties and Responsibilities
· Provides prompt, courteous customer service
· Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold.
· Performs multi-function operation of the fuel console.
· Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store.
· Assists in maintaining proper inventory levels and shift audits.
· Controls merchandise, cash shortages, and other selling expenses.
· Performs all duties with minimum supervision and works irregular hours as needed.
· Stand and/or walk up to eight hours per day.
· Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels)
· Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer.
· Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day).
· Other duties as assigned.
Requirements
· High School graduate or equivalent.
· Perform the four basic arithmetic operations.
· Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed.
· Excellent verbal communication skills.
· Excellent customer service skills.
· Ability to understand and follow instructions as given.
· Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc.
· Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc.
· Ability to perform the essential duties and to work under the conditions described.
EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity.
EOE/Veteran/Disability
$30k-43k yearly est. 60d+ ago
Associate Customer Service Representative Credit Cards
Wells Fargo 4.6
Representative job in Roanoke, VA
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Roanoke. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
In this role you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with team on basic information, plus internal or external customers
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
* Ability to execute in a fast paced, high demand, metric driven call center environment
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
* Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
* Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
* Must be able to attend full duration of required training period
* This position is not eligible for Visa sponsorship
* Ability to work additional hours as needed
* Schedule may be eligible for a shift differential under the terms of the shift differential policy
* Must work on-site at the location posted
Training Schedule:
* Training class will be for 8 weeks, 8:00am - 4:30pm Monday-Friday. Work schedule after training will be provided prior to start date.
* We're open from Sunday - Saturday, 7:00 am - 8:00pm (EST).
* Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
* 7711 Plantation Rd Roanoke VA 24019
@RWF22
Posting End Date:
11 Feb 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.