Representative jobs in West Haven, CT - 1,552 jobs

This role is an IT Support / Help Desk position where you'll be the first point of contact for employees or customers who need technical help. On a day-to-day basis, you'll be answering calls and tickets related to hardware, software, network connectivity, and application issues-anything from password resets and Microsoft Office issues to basic networking or device troubleshooting. You'll document every request, work to resolve issues yourself when possible, and escalate more complex problems to senior engineers or vendors while still owning the follow-up. A big part of the job is making sure the user feels supported-tracking issues through resolution and checking back in to confirm everything is working. The role requires someone who's comfortable working independently, managing multiple requests, and prioritizing tasks in a fast-paced environment. While you'll have guidance and your work will be reviewed by more senior IT staff, you're expected to take initiative and use good judgment when troubleshooting. From a technical standpoint, they're looking for experience with Windows operating systems, Microsoft Office, basic networking, and PC/LAN support. An A+ certification is a plus, but hands-on experience and strong troubleshooting skills matter just as much.

JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

Renewal by Andersen of Westchester Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world's largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. We're looking for motivated sales professionals to join our highly successful sales force in the growing home improvement industry. Our Design Consultants go to pre-scheduled appointments in residential homes and conduct sales presentations. They provide all of the necessary information for homeowners to make a same-day decision on their window and door replacement projects. Primary Responsibilities: - Travel to and from your residence to company-generated, pre-confirmed appointments with homeowners - no cold calling or door knocking! - Perform product demonstrations and discuss custom quotes during in-home consultations - Follow a value-based selling process embodying honesty and integrity - Attend trainings and regular sales meetings - Other duties as assigned Qualifications: - Hold a valid driver's license (required) - Comfortable traveling up to 2 hours for appointments on a daily basis (required) - Ability to lift and carry at least 40-60 lbs. of sample materials (required) - Capable of navigating various applications on an iPad (required) - Previous outside sales experience is a plus - Willingness to learn a structured and proven sales process - A strong desire and ability to close the sale Compensation and Benefits: - Paid 8-week training with continued coaching and mentorship - Uncapped full-commission structure with current consultants earning $150,000-$250,000+ - Performance-based bonus opportunities - Full benefits package, including medical, vision, dental, life insurance, & 401(k) Schedule: - Flexibility on a weekly basis - Evening and weekend availability (required) To see a day in the life of a Renewal by Andersen Design Consultant, check out our video: ******************************************* If this sounds like an exciting challenge to you, apply now! We are always looking for motivated talent to join our team.

We are located in Melville, NY. 145 Pinelawn Rd., Suite #330 North in Melville, NY. The Job at a Glance: Our Inside Sales Reps sell advertising space within professional team game day programs and yearbooks sold inside the stadiums and appear on the official team websites. These include over 100 professional sports franchises in the NFL, NBA, MLB and NHL. As well as, the top 500 College Football and Basketball teams in the country. Knowledge of sports is a plus. The ideal candidate must be comfortable on the phone and able to converse professionally with top level executives at major businesses and corporations. Reps go through an extensive and on-going training program designed to optimize sales. No lead generation is required. Qualified leads are provided enabling Reps to focus on the sales and closing cycle and establishing relationships with clients. Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation is a starting salary of $70,000 per year based on experience. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off. What We Are Looking For/Elements of the Job: MUST HAVE AT LEAST 1 YEAR INSIDE SALES EXPERIENCE. We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment. Able to thrive in a competitive environment that fosters results. Enjoys challenges, incentives and rewards. You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation. Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel We are looking for someone who loves a challenge. - Professional Sports Publications training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure. Qualifications: Self motivated - Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success Outgoing, sociable, and fun - you pride yourself on being able to strike up a conversation with just about anyone Able to handle a fast paced work environment and adapt quickly to change Minimum Requirements: Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Perks: The opportunity to talk sports with clients. Awesome incentives for both sales made and referrals Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica ,* *Cancun ,* *Miami ,* *Puerto Rico and many more! (FOLLOW US ON INSTAGRAM @PSPSPORTS FOR PICTURES OF COMPANY TRIPS AND OUTINGS). Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Officewide social events including company happy hours, bowling, BBQ's, basketball tournaments, boat cruises and more Uncapped commissions for unlimited earning potential, and opportunity for advancement Casual dress code - no suit, no tie, no problem! There is a great work/life balance because this is not a “take your work home” type of job Company: Professional Sports Publications is an authorized sales agent for the premier publishers of high quality sports and other publications. Our portfolio includes over 500 colleges, universities, athletic conferences and professional sports franchises nationwide. We specialize in the development and production of game programs, yearbooks and annuals covering all sports and special events. We strive to develop and produce quality sports publications that meet the needs of our clients. Our publications assist our clients in promoting themselves and their sports programs to fans, students, alumni, the media and the general public. We offer a wide range of services including advertising sales, layout, graphics and production. Our staff possesses the necessary expertise and technical background to assist our clients in developing quality, cost effective publications or improving existing ones. FOR MORE INFORMATION ABOUT OUR COMPANY, PLEASE VISIT WWW.PSPSPORTS.COM Professional Sports Publications is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Professional Sports Publications will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.

We are seeking a Call Center Representative to join our dynamic team! in Connecticut, training onsite) The Call Center Representative works closely .with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to: Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system Accurately acquire, confirm and input demographic and insurance information for all patients. Perform other related duties as assigned. Qualifications High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required. Physical Requirements/Work Environment Variable 8 hr. shifts between 7am-8pm, including weekends as needed Minimal physical effort Must be able to operate computer and telephone continuously District travel as necessary Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more. Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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Hamilton Connections in Hamden is seeking reliable Customer Service/ Call Center agents in East Haven to join our team. In this role, you will be responsible for handling calls and scheduling appointments. Responsibilities Take inbound calls from customers Provide exceptional customer service throughout the appointment-setting process Explain pricing and services to customers Skills Strong communication skills Computer knowledge and data entry Administrative experience Excellent customer service skills Fluency in English is required; additional language skills are a plus Must be reliable Detail $18.00 35 - 45+ hours per week Can be scheduled anytime between 7:30am to 5:00pm Monday - Saturday (rotating Saturdays through most of the year) Long term position

Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services. Responsibilities: Handle inbound and outbound calls in a professional and friendly manner Assist customers with scheduling service and sales appointments Provide accurate information about dealership services, promotions, and inventory Document all customer interactions in the CRM system Support dealership teams by following up with leads and ensuring excellent customer service Qualifications: Previous call center or customer service experience preferred Excellent communication and problem-solving skills Ability to multitask in a fast-paced environment Computer and data entry skills required Reliable, positive, and team-oriented attitude Benefits Top Rated Medical/Dental Benefits $25,000 Free Life Insurance 401(k) with company match after one year Paid Vacation Fun, energetic environment with lots of employee appreciation events Employee referral program Much more! About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart. We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Key Cars Auto Group is looking for an enthusiastic and customer-focused Call Center Representative to join our growing team. This position is based out of our location in Milford, CT. As the first point of contact for our dealerships, you'll play an important role in creating a positive customer experience by answering calls, scheduling appointments, and providing information about our products and services. Responsibilities: Handle inbound and outbound calls in a professional and friendly manner Assist customers with scheduling service and sales appointments Provide accurate information about dealership services, promotions, and inventory Document all customer interactions in the CRM system Support dealership teams by following up with leads and ensuring excellent customer service Qualifications: Previous call center or customer service experience preferred Excellent communication and problem-solving skills Ability to multitask in a fast-paced environment Computer and data entry skills required Reliable, positive, and team-oriented attitude Benefits Top Rated Medical/Dental Benefits $25,000 Free Life Insurance 401(k) with company match after one year Paid Vacation Fun, energetic environment with lots of employee appreciation events Employee referral program Much more! About Us: Key Cars Auto Group is one of the fastest-growing retail automotive dealer groups in Connecticut. Our mission is to provide solutions rather than simply pushing products, believing that everyone deserves to drive a nicer, newer car. As an Internet Sales Appointment Coordinator, you will be an essential part of ensuring our customers find the right transportation solutions. At Key Cars, we strive for excellence in everything we do, and our commitment to exceptional service and solutions sets us apart. We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description About Company: Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m. LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare. About the Role: The Call Center Representative plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves handling inbound and outbound calls, addressing customer inquiries, and resolving issues efficiently. Representatives are expected to maintain a positive attitude while managing a high volume of calls, ensuring that each interaction is handled with care and professionalism. The ultimate goal is to enhance the customer experience, leading to increased retention and positive brand perception. By effectively communicating and problem-solving, the Call Center Representative contributes significantly to the overall success of the organization. Minimum Qualifications: High school diploma or equivalent. Proven experience in a customer service role, preferably in a call center environment. Strong verbal communication skills and a friendly demeanor. Preferred Qualifications: Associate's degree or higher in a related field. Experience with customer relationship management (CRM) software. Bilingual abilities in English and another language. Responsibilities: Answer incoming calls and respond to customer inquiries in a timely and professional manner. Provide accurate information regarding products and services and assist customers with their needs. Document customer interactions and maintain detailed records of conversations and resolutions. Resolve customer complaints and issues by identifying the root cause and providing appropriate solutions. Collaborate with team members and other departments to ensure a seamless customer experience. Schedules appointments for patients: Obtains & enters accurate demographic information into the EMR Identifies client needs, clarifies information, research issues and provides solutions. Identifies appropriate insurance as needed and re-verifies accordingly Schedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointments Reviews appointment details with caller prior to hanging up Updates patient registration/demographic info with new/terminated insurance policies, copay information Makes reminder phone calls as requested Reschedules appointments when necessary Processes new patient registration forms, HIPAA, privacy notice, and demographic forms. Communicates Sliding Scale policy to patients, requests documentation. All other duties as assigned by the Patient Services Management team. Skills: The required skills for this role include strong communication and interpersonal abilities, which are essential for effectively engaging with customers and addressing their needs. Problem-solving skills are utilized daily to identify issues and provide timely solutions, ensuring customer satisfaction. Attention to detail is crucial when documenting interactions and maintaining accurate records. Preferred skills, such as familiarity with CRM software, enhance the efficiency of managing customer information and tracking interactions. Bilingual skills can significantly improve communication with a diverse customer base, further enriching the customer experience.

First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Monday through Friday schedule (no evenings or weekends) The hourly range for this position is $17.00 - $19.50/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Experience working in a call center or customer-support role. Strong active-listening and verbal-communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. Experience and Training: Bilingual English/Spanish preferred Call center: 1 year (Preferred) Experience in a Healthcare setting a plus! Customer service: 1 year (Preferred) Minimum HS Diploma or GED equivalent required Standard Job Duties: Answers all incoming calls in a timely manner in a call center setting. Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. Obtains and verifies required information, such as patient demographics, during call. Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. Refer to phone triage list for calls referred to nurse or Provider. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. We test for marijuana as part of our drug-free workplace policy. COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

: Call Center Representative - Direct Hire (Hybrid) Farmington, CT $20.00/hour Monday-Friday | 10:00 AM - 6:00 PM Hybrid schedule available after training Why You'll Love This Job Direct hire opportunity with full benefits $20/hour starting pay Health, dental, and vision insurance Fast-paced, team-oriented call center environment Bilingual (English/Spanish) candidates encouraged Job Description We are hiring Call Center Representatives to manage a high volume of inbound and outbound calls. This role is ideal for candidates with strong communication skills who thrive in a phone-based, fast-paced setting. Responsibilities Handle 50-60 calls per day Provide professional and friendly customer service Accurately document calls and follow up as needed Follow company procedures and performance standards Work collaboratively with the call center team Qualifications Call center or high-volume phone experience preferred Comfortable speaking on the phone for extended periods Strong verbal communication skills Reliable and punctual Bilingual English/Spanish a plus Job Type: Full-time, Direct Hire, Hybrid AFTER training Pay: From $20.00 per hour Benefits: Health, Dental, Vision Job Type: Full-time Benefits: Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience: Call center: 1 year (Required) Data entry: 1 year (Required) Ability to Commute: Farmington, CT (Required) Work Location: In person

Call Center Representative (Part-time to Full-time) Bath Planet of Metro New York is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We are looking for a Call Center Representative to join our winning team. Join our team of professionals and earn a substantial income while helping homeowners improve their homes. This is an opportunity to make money, grow your skills, and be part of a fun, high-energy environment. General Purpose: Customer service skills are a must. Contact homeowners by telephone and set up qualified appointments for free consultations. Input lead information, update reports, and answer incoming calls from advertisements. Responsibilities: Deliver scripted pitch to the homeowners Adjust scripted pitch to meet needs of specific homeowners Handle homeowner's questions and objections Obtain homeowners' information including names, addresses, phone numbers, etc. Receive and input appointment details into the system Input homeowners' information and notes from the conversation Confirm appointments placed with canvassers or sales reps Issue appointments for reps to meet with prospective homeowners Conduct quality control phone calls Answer inbound telephone calls from advertising responses Follow up on initial contacts with homeowners Maintain accurate and updated lead information and reports Qualifications: Knowledge of sales and marketing principles and strategies Relevant work experience in telemarketing, inside sales, customer service, or promotions Proficiency in relevant computer applications Product knowledge - Training provided "Smile and dial" mindset - must be comfortable and confident on the phone Excellent verbal communication skills Strong note-taking abilities for accurate follow-up Effective time management and ability to prioritize tasks Consistent follow-up on leads is essential Well-spoken with an engaging, upbeat personality that shines through the phone Positive, self-motivated attitude with a strong work ethic Results-driven mindset - ability to turn conversations into opportunities and influence homeowners on the value of scheduling a visit with our outside sales team Perks: Performance-based biweekly bonuses Fun games and incentive rewards Growth opportunities as they arise Positive, supportive work environment 90-day review with potential for role and compensation advancement Ready to join a winning team? Apply today and start making a difference while building your future!

Call Center Representative needs call center/dispatcher experience. Call Center Representative requires; Must be able to pass 27-30 wpm typing test. Must be able to pass a customer service assessment Must be able to successfully pass a criminal background check and drug test. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from consumers. Call Center Representative duties; Act as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs. Provide one-to-one telephone contact with consumers and providers. Assist with password resets. Accurately respond to incoming calls received by the call center. Accurately document all interactions with consumers.

Job Title: Call Center Representative Reports To: Director Location(s): The Vascular Experts Pay Status: Full Time / Hourly Non-Exempt Incumbent consistently provides courteous, informative and professional service and responsiveness to all calls from patients, family members or other callers. Schedules appointments for callers as required. Principal Duties & Responsibilities: Answers multi phone lines, greets all callers politely and quickly determines the needs of the caller. Schedules appointments for callers with the appropriate physician or provider. Uses mail/e-mail/faxes to deliver paperwork to all new patients of the practice Introduces patients to our patient portal and its associated functions. Accurately documents all necessary patient information into the appointment notes. Promptly notifies the appropriate staff/physicians of any emergency calls from a hospital, facility, physician and/or patient. Retrieves messages from the patient portal and responds to them in a timely manner. Directs phones calls that require assistance from office personnel to appropriate office staff. Performs other related duties as assigned by direct manager or other authorized manager of TVE. Required Experience, Education & Licensure: Incumbent must possess a minimum education of a High School Diploma (or GED), with a minimum of two (2) years of prior experience in a customer service call center or a receptionist position. Must demonstrate effective communication skills and the ability to interact tactfully with a variety of callers and the ability to independently schedule appointments or resolve patient/family member questions.

The Connecticut Humane Society is looking for a dynamic, customer service oriented individual to work in our Call Center. This position will be located at our Newington location. The candidate will be responsible for answering and handling all incoming call, and re-routing them as needed. They will provide general information on the society and answer questions about our programs and services. When the call volume is low this position will place follow up calls to adopters and do short phone surveys with clinic clients. This position will also rotate through the general call answering, follow up calls and working directly to set up client appointment in the clinic. They will need to perform administrative tasks such as entering client or animal date into our clinic or shelter software. Position Overview Title: Call Center Representative Overview: This full time position is benefit eligible. This position is ideal for who is able to deal with different communication styles. We are looking for a customer service oriented individual who can work well within a team. Interested individuals must be able to handle multiple priorities and enjoy a busy call center environment. This position includes a weekend schedule. Connecticut Humane Society is an Equal Opportunity Employer M/F/D/V. Location: UNITED STATES, Newington, CT Position Type: Full Time Pay Type: Hourly (Non-Exempt) Pay Range: $17-20/hr US Schedule: Friday through Tuesday, 8:30am to 5:00pm. Qualifications Education: High school diploma/GED Experience: One to two years' experience working in a customer service position. Prior reception or call center experience preferred Technology: Microsoft Office, basic office machinery, data entry and multi line phone systems.

Are you looking for a fast-paced environment with great earning potential? The demand for automotive services is increasing!!! -- Nissan of Smithtown is looking for several Call Center Representatives to keep up with the demand in phone traffic. Apply to be a member of our service or sales team today! JOB DESCRIPTION: Do you have experience in being a Telemarketer or Appointment Setter? We have the phone traffic to keep you busy. We operate the one of largest Nissan Sales and Service departments on Long Island. Salary and lucrative bonuses -- if you're motivated by money --Earn $40,000+ /year apply today. Responsibilities (include but not limited to): Prospect daily for potential customers Call and email prospects in an effort to set an appointment. Learn to overcome objections and ask for the appointment. Prepare follow up literature to market to these clients. Track activity and complete reports. Follow all company policies and procedures. Requirements: Some telemarketing experience preferred Outstanding communication skills in both verbal and written. Confidence in your ability to be successful. A desire to work in a commission, performance based, environment. Great attitude with high energy personality. Excellent customer service skills. Professional appearance and work ethic. Self-starter and self-motivated. Ability to work well in a process driven environment. Compensation: Huge Earning Potential Full Training & Support

Job Description We are seeking a Call Center Representative to join our dynamic team! in Connecticut, training onsite) The Call Center Representative works closely .with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to: Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system Accurately acquire, confirm and input demographic and insurance information for all patients. Perform other related duties as assigned. Qualifications High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required. Physical Requirements/Work Environment Variable 8 hr. shifts between 7am-8pm, including weekends as needed Minimal physical effort Must be able to operate computer and telephone continuously District travel as necessary Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more. Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR 6dVt1bePvb

Job Description First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of patient contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Paid Time Off, 8 Paid Holidays, and 2 Floating Days per year Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Monday through Friday schedule (no evenings or weekends) The hourly range for this position is $17.00 - $19.50/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Experience working in a call center or customer-support role. Strong active-listening and verbal-communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. Experience and Training: Bilingual English/Spanish preferred Call center: 1 year (Preferred) Experience in a Healthcare setting a plus! Customer service: 1 year (Preferred) Minimum HS Diploma or GED equivalent required Standard Job Duties: Answers all incoming calls in a timely manner in a call center setting. Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner. Obtains and verifies required information, such as patient demographics, during call. Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. Refer to phone triage list for calls referred to nurse or Provider. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. We test for marijuana as part of our drug-free workplace policy. COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro