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Representative jobs in Wilmington, NC

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  • Respiratory Sales Representative

    Viemed Careers 3.8company rating

    Representative job in Wilmington, NC

    VieMed Healthcare is the largest independent specialized provider of non-invasive ventilation (NIV) in the US home respiratory health care industry. We specialize in treating the most challenging respiratory patients inside the home by pairing the best-in-class technology & equipment with the clinical care of a full-time Respiratory Therapist. We are always aiming to be the leading provider in post-acute in-home care with the implementation of palliative services. Our Disease Management program has earned national attention, making us the number one independent ventilation provider in the United States. In recent random studies of our patient population, we have shown a 30-day COPD re-admission rate of 5.7% compared to the industry average of 20-22%*. Over 93% of our patients share that they actually “Breathe Better” on our treatment program! While our Respiratory Therapists provide the highest level of clinical care and support for our patients, our Sales Representatives work in conjunction with healthcare decision-makers to ensure a comfortable transition for the patient from the hospital to their home. This achieves better management of the length of stay and re-admission rates to hospitals, which reduces costs for patients and brings personalized clinical care directly to the patient from the comfort of their own home. Our mission is to educate, nurture, and inspire our patients to lead better lives. Position Summary: This position is a field-based, business development, hands-on clinical sales position that requires a candidate with the drive and skill to be a patient advocate, and positive representative of VieMed. This position is responsible for identifying & initiating one-on-one dialog with new potential referral sources and maintaining positive relationships with existing referral sources. They will leverage their clinical and sales expertise to design/develop cutting edge sales strategies to drive VieMed's disease management program and respiratory products to new market potential to grow the business within the assigned territory. The candidate will spend most of their time (80% or more) in the field: networking, building relationships, and educating referral sources* within the hospital on all the benefits of VieMed's disease management program will improve the lives of their patients with Chronic Respiratory Failure. Hospital Referral Sources: Pulmonologist, Hospitalist, Critical Care Physicians, Case Managers, and Social Workers. Essential Sales Duties and Responsibilities: Market VieMed's disease management program to potential and existing referral sources Develop sales territory action plans and call strategies to maintain ongoing business with current accounts and apply working knowledge of clinical, consultative, and strategic selling skills to drive new market potential to grow the business within assigned territory Coordinate and provide educational presentations and in-services for healthcare providers Responsible for account activity, sales documentation, reports, and territory management Partners with all clinical, managerial, sales staff, and other internal departments within to promote and market our home respiratory therapy services to all referral sources to drive sales growth Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage Required to provide availability for patient contact and response to patient needs Maintain a level of performance that meets or exceeds the sales quotas Other duties/projects as assigned Competencies: Demonstrated ability to build and maintain solid working relationships with internal and external referral sources geographically located within assigned territory Exhibits effective oral and written communication with physicians, location staff, patients, and all referral sources to ensure questions and concerns are processed promptly Ability to plan, implement, and execute strategies independently to achieve sales goals effectively Exhibit a sense of urgency for goal achievement with a strong commitment to results Builds relationships with referral sources, patients, and caregivers Strong organizational, prioritizing, and territory management skills Be flexible, self-driven, accountable for results, autonomous, yet supportive of team efforts Requirements: The qualified candidate: Must be a resourceful problem solver who thrives in a fast-paced environment. Must be well-connected and have established relationships with the Pulmonary, Critical Care, & Hospitalist physicians within the territory (required) Must be able to provide three informal letters of recommendation from Pulmonologist (required) Must have a current, valid, active state driver's license with a clean driving record and own reliable transportation is required Sales Experience: A proven track record of successful sales experience in a health care setting, and experience working with physicians, nursing management, discharge planners, case managers, and social workers Two or more years demonstrated full life cycle healthcare sales experience from lead generation, educating the referral source, persistent follow-up, and follow through on all leads, issues, and success stories Two or more years of experience as a Clinical Liaison, preferably within the LTACH level of care Previous marketing and/or LTACH marketing experience Previous clinical/clinical liaison experience preferred with demonstrated skills in clinical patient assessment Formal sales training preferred Preferred Licensure & Education: The preferred applicant would be a Respiratory Therapist or Nurse with Adult Critical Care experience with business development/physician marketing experience or have a proven sales record in the local Home Medical Equipment market Clinical Licensure Preferred (RT, RRT, CRT, RCP, RN, LPN) Work Environment: Sales: This job operates in the field by calling on, marketing to both existing and potential referral sources: i.e., Pulmonologist, Hospitalist, Critical Care Physicians, Hospitals, Case Managers, Social Workers, etc. VieMed Offers: Competitive Base Salary Uncapped Commissions Excellent Orientation Program Health, Dental, & Vision Insurance PTO 401K Retirement Plan Monthly Cell Phone Allowance Marketing Allowance Life Insurance And Much More! You will be expected to work during regular business hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
    $39k-50k yearly est. 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Representative job in Wilmington, NC

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $18.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16-18 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Pro-Serv Food Equipment 4.1company rating

    Representative job in Wilmington, NC

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Vision insurance Paid time off Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $26k-34k yearly est. 31d ago
  • Customer Success Representative

    Anza Mortgage Insurance Corporation

    Representative job in Wilmington, NC

    About the role This is a rewarding opportunity in our Wilmington, NC, company headquarters. As a customer success representative, you will be directly responsible for solving lender-specific issues as well as promoting new opportunities to non-using / low-usage customers with the goal of strengthening long-term relationships. This role is ideal for a recent college graduate, individual with great interpersonal skills, the ability to easily develop relationships, and a focus on detail. What you'll do Key responsibilities include: Regional, Key, and Local Account Management: Cultivate and expand relationships with mortgage lenders to begin a business relationship that leads to new business with an ongoing responsibility of bringing long-term value to our lender customers. Tracking and Reporting: Maintain a record of outbound account-specific calls to develop relationships and record of inbound calls from customers to address and solve customer needs. Work in a team environment, focusing on achieving predetermined corporate and team / individual goals. Qualifications College Degree with the ability to understand mortgage lending processes, terminology, and lender-specific technology. Travel as needed to local, regional, or national mortgage lending and corporate events. Exceptional communication and interpersonal skills, with the ability to influence both externally and internally. Competitive base salary plus performance-based incentives tied to achievement of predetermined goals.
    $31k-50k yearly est. 36d ago
  • Customer Service & Sales Representative

    SPI LLC 4.0company rating

    Representative job in Wilmington, NC

    Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt
    $28k-35k yearly est. 7d ago
  • Customer Service Representative (Full Time)

    Liberty Medical Specialties 4.1company rating

    Representative job in Wilmington, NC

    Job DescriptionSalary: Liberty Medical Specialties, Inc. - a leading provider of home medical equipment, supplies and services - is looking for a full time Customer Service Representative in Wilmington, NC! The position of Customer Service Representative (CSR) performs the initial intake of patient referrals and customers, processes insurance benefits verification and provides basic equipment demonstration. The CSR is also responsible for preparing and managing paperwork and other documentation required for effective billing and collections. Duties of the CSR position include, but are not limited to, the following: Order taking and basic customer service functions, including collections of patient demographic, medical and therapy information, as well as insurance financial information and documentation. Process retail sales transactions and maintain retail inventory when applicable. Coordinate with warehouse/distribution to ensure proper delivery, set-up/pick-up of equipment and/or supplies Coordinate (via telephone or in person) with customers and referral sources concerning updates and/or changes, as well as received orders for changes or discontinuance of services. Participate in weekly on-call rotation ( not effective immediately: only after successful completion of training requirements). MUST HAVES: Basic knowledge/familiarity with medical terminology and diagnostic codes. Recent experience with insurance verification, healthcare benefits assessment and paperwork/documentation for billing Medicare, Medicaid and private insurances Good organizational skills Effective communication skills Dependable attendance High School Diploma Must pass drug test DESIRED QUALIFICATIONS (will be given preference): At least some college education At least 6 months of recent, related experience. FULL TIME POSITION - benefits (medical, dental, vision, life insurance, PTO, Holiday pay, 401(k) & more) COMPENSATION - Hourly wage APPLY ONLINE TODAY! Simply Click "Apply" at the top of this page. No phone calls please. Liberty Medical Specialties is a family-owned company that opened in October of 1993 with one location. Today, the company services patients throughout the Carolinas and beyond with branches across the state. We are dedicated to providing quality care to our patients; from our family to yours. We comply with the Equal Employment Opportunity Commission and are dedicated to a fair hiring process. We do not make hiring decisions based on race, color, religion, sex ( including pregnancy), national origin, age, disability or genetic information.
    $24k-32k yearly est. 6d ago
  • Bilingual Call Center Representative

    Maximus 4.3company rating

    Representative job in Wilmington, NC

    Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50
    $23k-30k yearly est. Easy Apply 3d ago
  • Service Center Representative I

    Excite Credit Union 3.3company rating

    Representative job in Wilmington, NC

    Full-time Description The Service Center Representative I provides a broad range of Credit Union services to members and non-members via incoming telephone calls, email and secure online banking messages. Provides guidance and troubleshooting of Credit Union electronic services. Assists financial center and other department team members with general information and research as well as miscellaneous duties as needed. Reasonable accommodations may be made to enable individuals with disabilities. Key Performance Expectations: Responsible for being knowledgeable of, and ensuring that Service Standards, as defined and established by the credit union, are actively pursued and routinely achieved in the day-to-day performance of job duties Actively supports the Purpose, Values and Strategic Plan of Excite Credit Union Contributes to the overall success of the department through exceptional member service and sales Assists members and non-members with a variety of requests including account transactions, balance information, problem resolution, policy and procedure questions, and the building of account relationships through the introduction of additional products and services Responsible for maintaining the department's expectation for daily Logged On Time in an effort to maintain a high level of availability which results in acceptable Service Level and Abandoned Rate statistics for the department Responsible for remaining current on all promotional campaigns, department/credit union policies and procedures for processing telephone transactions Responsible for achieving the department's monthly thresholds for individual cross-selling performance Responsible for accurate and efficient phone usage (holds, conferencing, transfers) and exercising sound judgment when department is experiencing high call volume Performs a variety of other teller functions on a daily basis between incoming phone calls Establishes and maintains ongoing professional relationships with staff and management. Communicates thoughts and ideas to others in a manner that is respectful and that fosters a productive and supportive environment. Demonstrates the highest commitment to exceptional internal and external member service Takes responsibility for individual career development and training and seeks opportunities to learn new skills by attending training classes to further enhance job knowledge and leadership abilities in order to provide an increased level of service to our members Ensures that the Service Center is open and ready to conduct business each business day as well as ensures that office/building opening and closing procedures are followed as necessary Actively participates in team meetings Requirements Required Experience and Education 1 year customer service experience Strong technical acumen Demonstrated ability to be fiscally responsible Desired Experience and Education Credit Union/Financial Services experience Bilingual a plus Salary Description $20.74 - $24.74
    $27k-33k yearly est. 56d ago
  • Auto Customer Service Reps

    Deacon Jones Chevrolet GMC of Kinston

    Representative job in Jacksonville, NC

    1053 U.S. 258, Kinston, NC 28504 General Motors / GM Certified Service Technician / MechanicGenerous Pay Plan + Great Benefits! Up to $5,000 Sign-on Bonus for Qualified Candidates! $35 - $45 per hour! Do you have GM Tech Experience and would like to continue your Career with a Great Company? If so, please apply online today!Dont miss this great Career Opportunity! Walk-in Applicants are Welcome! Deacon Jones, one of the most renowned dealership groups, has recently purchased Sale Auto Mall in Kinston, NC. We sell and service BMW, KIA, Chevrolet, Ford, and a wide variety of certified used vehicles. We need to hire GM-Certified Service Technicians/ Mechanics and look forward to having you join our team to ensure that our customers continue to enjoy excellent customer service. We value our employees and invest in their success. Apply Online Today! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. We offer: Generous pay plan! $35 - $45 per hour! Relocation assistance available Up to $5,000 sign-on bonus for the right candidate Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities GM-Certified Service Technician: Perform work as outlined on repair order accurately in accordance with dealership and factory standards Diagnose cause of any malfunction and perform repair Efficiently repair automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards. This includes diesel vehicles. Communicate with parts department to obtain needed parts Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required Notify service advisor immediately if repairs cannot be completed within the time promised Document work performed Keep shop area neat, clean and be able to account for all dealership-owned tools at all times Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor Qualifications/Requirements GM-Certified Service Technician: GM certification and experience is required Ability to read and comprehend instructions and information Must be a team player Valid driver's license and good driving record Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $26k-35k yearly est. 13d ago
  • Field Representative / Part Time / U.S.

    Rdsolutions

    Representative job in Jacksonville, NC

    Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are seeking individuals to join our team who are self-motivated, detail oriented and most importantly dependable. We have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data. What will you be doing? * On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information. * There will be specific criteria that you will be asked to follow to capture information such as item prices, displayed promotions and potentially pictures of product merchandising and/or displays. * Once you have successfully met the criteria of the project you simply transmit the file electronically to our corporate office for review and packaging to our clients. What does RDSolutions Offer You? * A comprehensive initial training program to ensure you fully understand the expectations of the position. * Competitive productivity-based compensation that has a guaranteed minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. * As a part-time team member, you are offered identity theft protection and 401k with match. * Optimized, flexible work schedules that enable a healthy work-life balance. * Paid drive time and mileage reimbursement. * Opportunities for employee learning and development. What Does RDSolutions Require? * At least 18 years of age. * High school diploma, or equivalent. * Smartphone with ability to download company pricing app and collect work assignments. * Valid driver's license, clean driving record, reliable transportation, and valid automobile insurance. * Reliability to start and finish assignments on time with the detail needed to satisfy the project criteria. * Ability to stand throughout the work shift and lift up to 40 pounds intermittently. * Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity Statement: RDSolutions is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.
    $40k-64k yearly est. 4d ago
  • Patient & Family Representative (casual, part-time)

    The Nemours Foundation

    Representative job in Wilmington, NC

    Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization. This is a part-time role, casual, Saturday and Sunday every other weekend, 1:30PM to 8:00PM Position Responsibilities Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center. Completes inpatient visitor badging process to ensure patient and associate safety. Keep families comfortable in Welcome Center, including during the bed assignment process, etc. Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc. Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours. Provide bedside admissions to families as assigned during normal business hours. May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit. Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room. Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion. Position Requirements High School Diploma required Minimum of 6 months customer service experience required #LI-AE1
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Sales Rep - RD

    TCH Group, LLC 2.9company rating

    Representative job in Wilmington, NC

    This employee is responsible for sales to hospitals, oncology, rehabilitation centers, and referral sources with enteral patient needs. Responsible for all aspects of enteral nutrition care for the home tube fed patient and other medical nutrition related activities Identify and develop new referral sources Responsible for obtaining a predetermined number of enteral setups from new referral sources each month Prepare for and participate in vendor fairs, exhibits, and luncheons Conducts in-service for referral sources educating them in the use and application of enteral equipment Recognize and respect patient rights during the provision of care or services and conducting business relationships with patient and the public in an ethical manner Works in a designated territory performing sales activities, tracking daily sales activity via Sales Force, promotes Enteral Services to physicians, hospitals, home health and cancer centers, and maintains market information through the Sales Force Monitor patient's response to the care or services provided, the actions or interventions taken, and the outcome of the care or service provided Educate patients with relation to their enteral feeding to facilitate safe and effective use and desired care, treatment, and service outcomes Provide patient care, treatment, and service in a continuous and coordinate manner, in settings appropriate to meet patient needs Responsible for community education regarding all aspects of medical nutrition services provided by company Responsible for maintaining and managing a minimum monthly patient admits/census Promote safe, effective patient and organizational environments and feeding equipment use Participate in on-going education, including in-services, training, and other activities in order to maintain and improve individual competence Obtain, utilize, and update patient information in a confidential and secure manner for utilization in patient care applications Recognize and implement infection control practices that reduce the risk of infections in patients and organizational staff Drives to admit, deliver, and pickup such items as enteral formula, feeding pump(s), IV poles, related feeding supplies to patient's home or place of business Records sales or deliveries information on daily sales or delivery record Listens to and resolves service complaints appropriate to scope of practice Sets up merchandise and sales promotion displays or issues sales promotion materials to customers Issues or obtains customer signature on admission, pickup, or delivery May have to communicate or interact with Enteral Intake Team #SLS
    $45k-76k yearly est. 9h ago
  • Patient Representative Specialist

    Onslow Memorial Hospital 4.0company rating

    Representative job in Jacksonville, NC

    Job Details Onslow Memorial Hospital - Jacksonville, NC Full Time 1.0 DayDescription Patient Representative is knowledgeable of all Customer Service processes as it relates to collection practices, early out accounts, bad debt accounts and patient assistance screening. Acts as a liaison between patient/families and Business Office for gathering current insurance information, verifying demographics are accurate, and resolving patient's billing/care concerns. Must possess the ability to work with demanding customers and under pressure. Qualifications Education/Certification: High School graduate Experience: Prior Customer Service experience a must. At least 1 year of relevant experience in a physician or hospital setting.
    $29k-33k yearly est. 60d+ ago
  • Sales Rep - RD

    Carsonvalleyhealth

    Representative job in Wilmington, NC

    This employee is responsible for sales to hospitals, oncology, rehabilitation centers, and referral sources with enteral patient needs. Responsible for all aspects of enteral nutrition care for the home tube fed patient and other medical nutrition related activities Identify and develop new referral sources Responsible for obtaining a predetermined number of enteral setups from new referral sources each month Prepare for and participate in vendor fairs, exhibits, and luncheons Conducts in-service for referral sources educating them in the use and application of enteral equipment Recognize and respect patient rights during the provision of care or services and conducting business relationships with patient and the public in an ethical manner Works in a designated territory performing sales activities, tracking daily sales activity via Sales Force, promotes Enteral Services to physicians, hospitals, home health and cancer centers, and maintains market information through the Sales Force Monitor patient's response to the care or services provided, the actions or interventions taken, and the outcome of the care or service provided Educate patients with relation to their enteral feeding to facilitate safe and effective use and desired care, treatment, and service outcomes Provide patient care, treatment, and service in a continuous and coordinate manner, in settings appropriate to meet patient needs Responsible for community education regarding all aspects of medical nutrition services provided by company Responsible for maintaining and managing a minimum monthly patient admits/census Promote safe, effective patient and organizational environments and feeding equipment use Participate in on-going education, including in-services, training, and other activities in order to maintain and improve individual competence Obtain, utilize, and update patient information in a confidential and secure manner for utilization in patient care applications Recognize and implement infection control practices that reduce the risk of infections in patients and organizational staff Drives to admit, deliver, and pickup such items as enteral formula, feeding pump(s), IV poles, related feeding supplies to patient's home or place of business Records sales or deliveries information on daily sales or delivery record Listens to and resolves service complaints appropriate to scope of practice Sets up merchandise and sales promotion displays or issues sales promotion materials to customers Issues or obtains customer signature on admission, pickup, or delivery May have to communicate or interact with Enteral Intake Team #SLS
    $42k-66k yearly est. 9h ago
  • Orthopedic Associate Sales Representative

    Tricoast Surgical

    Representative job in Wilmington, NC

    Arthrex Raleigh-Durham is seeking a highly motivated sales representative to join our fast-paced, dedicated team. At Arthrex Raleigh-Durham, our focus is on people and the impact they can make to fulfill the mission of helping surgeons treat their patients better. This entry-level sales position will assist their team to achieve predetermined sales goals and quotas within the assigned territory. Associate Sales Representatives must establish, build, and maintain customer relations through constant communications and in-person appointments. This individual will be responsible for learning the sales process and working with a sales team to prioritize targets and maximize sales opportunities. The right candidates will work with their assigned teams to increase territory results by building and maintaining strong business relationships. This position is specifically responsible for maintaining expert knowledge of Arthrex's industry-leading product portfolio that includes but is not limited to the following categories: shoulder, trauma, knee and hip, distal extremities, orthobiologics, and capital equipment. Responsibilities: Represent Arthrex Raleigh-Durham, an independent regional distributor for Arthrex, a leader in the orthopedic industry, and by working with a sophisticated audience comprised of surgeons and healthcare professionals. Support the assigned team by delivering instruments/implants to/from accounts in preparation for or after the completion of surgical cases. Take an active role in all product and sales training opportunities provided by Arthrex Raleigh-Durham and Arthrex. Increase territory results by building and maintaining strong business relationships with surgeons, physician assistants, nurses, technologists, key administration and purchasing personnel, in order to grow and develop business. Communicate with current and new customer accounts regarding a variety of topics, including product updates and changes to product portfolio. Support new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives. Cross-sell additional products or manage new product introductions as they become available. Cultivate selling skills with the support and mentoring of experienced sales representatives and managers. Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licensing requirements, and company policies & procedures. Attend trainings in sales skills, product features/benefits, and other critical business applications. Maintain credentialing requirements for ongoing access to all accounts. The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management. Requirements Bachelor's Degree required 2-4 years demonstrated sales success in competitive B2B industry preferred Knowledge and background of human anatomy preferred Sales background in sports, sports medicine or competition preferred Must be comfortable in surgery/operating room environment Advanced knowledge of Microsoft Office Suite Excellent interpersonal and communication skills Desire to learn and command a high level of technical information, anatomy and indications as it relates to surgery and procedures Valid US drivers license with clear motor vehicle record Ability to lift up to 35 pounds on a regular basis Must have received or willing to receive the Covid-19 vaccination, Flu vaccination, TDAP, MMR, Varicella, Hep B, by date of hire to be considered. Proof of vaccination required.
    $35k-51k yearly est. 2d ago
  • Sales Rep Trainee - New Bern, Morehead City.

    Empire Distributors 4.3company rating

    Representative job in Wilmington, NC

    Empire Distributors Inc, A Leading Beverage Distributor is now hiring a Sales Representative Trainee. Our company offers excellent benefits, competitive wages and the potential for growth opportunities. The sales territory for this role is New Bern, Morehead City, and the Surrounding areas. (Requires Weekend Work) Pay Rate - $18.00 Hourly Essential Duties and Responsibilities * As needed will travel through designated territories daily to call on regular and prospective customers to solicit orders, present items for distribution, and handle damages and off-condition product. * Quotes prices and payment terms for orders obtained. * Confers with District Manager to resolve customer problems. * Investigates and resolves customer problems with deliveries. * Identifies and respond to customers' needs. * Assist with tracking reports (daily, weekly, monthly). * Assists in sales plans and maintain accounts according to company standards. * Assists in tracking progress of goals on a weekly basis. * Participates in supplier work-withs. * Continually maintains training and product knowledge. * Delivers emergency orders when needed. * Attends trade show. * Conducts business according to local and state laws. * Assists with store re-sets. * Distributes point-of sale materials for use in the market, and builds displays. * Maintains shelf displays. * Other duties as assigned by District Manager. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, Registrations State ABC license, valid driver's license Computer Skills To perform this job successfully, an individual should have knowledge of Order processing systems. " Empire is proud to be an equal opportunity employer and a drug free workplace. We are committed to ensuring that all employment decisions are made on the basis of qualification, merit, and business need; without regard to race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status or any other basis covered by appropriate law. "
    $18 hourly 16d ago
  • Clinical Call Center Representative (CCMA)

    LRMC

    Representative job in Little River, SC

    The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs. This includes receiving calls, reviewing charts, prioritizing call backs, and routing calls and or telephone encounters to appropriate clinical staff for response. WHY LRMC: Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to Change Lives and Serve Our Communities. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Assist patients calling in a pleasant and professional manner. * Telephone duties will include assisting patients with scheduling appointments, medication refills, referrals and communicating necessary information to clinical staff and providers. * Strives to retrieve messages and return calls to patients in a timely manner. * Review charts of patients requiring assistance or requesting a call back. * Documents call criteria in EMR within a timely manner. * Maintains a neat/well organized work area. * Attends all training courses as required. * Always maintain patient confidentiality. * Maintains Center confidentiality and Code of Compliance per policy. * Follows established policy and procedures. * Performs other duties, as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team-oriented environment. EDUCATION and/or EXPERIENCE: * High School diploma or GED. * Certified Clinical Medical Assistant minimum * Worked in medical office clinical setting minimum 2 years. * Bilingual English/Spanish is a plus, but not required. LRMC offers benefits such as: * Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date. * Employer matched 403B Retirement Plan. * Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave. * Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.
    $23k-31k yearly est. 23d ago
  • New Construction Sales Representative

    CPI Security 4.7company rating

    Representative job in Wilmington, NC

    CPI Security, a leader in the security and automation solutions industry, is looking for a New Home Construction Sales Representative to join our team in Wilmington, North Carolina! Our New Home Construction Sales Representative will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As a Construction Security Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” - it's your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you're an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you. What you'll do: Effectively communicate CPI Security's value, product vision, and capabilities to potential customers Cultivate relationships with builders, contractors, and developers to promote our products and services. Self-generate customer connect opportunities, in addition to company leads, to meet or exceed sales targets Develop and maintain outstanding working relationship with customers and potential customers to ensure complete satisfaction Maintain a schedule of weekly appointments with accounts in assigned location Merchandise product sections and build displays to stimulate sales Work closely with Sales Manager and team to ensure goal is achieved What's In It For You: $60,000 to $90,000 annual average earnings 30k base salary guarantee plus commissions on top. Company fuel card, company equipment provided (i.e. iphone, ipad) Comprehensive and on-going training when you start, includes leadership development. Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO). Free monitored security system after 90 days. What We Are Looking For: High school diploma 1-2 years of outside sales experience preferred, but will train the right individual Highly driven and motivated, with a strong work ethic and integrity Strong time-management, organizational and prioritization abilities Demonstrates strong communications skills and professional credibility to influence sales leaders and professionals Detail-oriented, creative, and decisive Experience working with a CRM system (i.e. Salesforce) is a plus
    $21k-27k yearly est. Auto-Apply 55d ago
  • Financial Services Representative - 100% Commission (TSG-262040)

    Strickland Group LLC 3.7company rating

    Representative job in Jacksonville, NC

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. We combine modern technology, AI-assisted systems, and real human connection to change how families protect their futures. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You're building your own book of business with the support, training, and infrastructure of a proven organization. We specialize in life insurance, mortgage protection, final expense, and retirement solutions, helping middle-America families create generational wealth. What you'll do - Call and connect with warm leads who have requested information. - Conduct virtual or in-person appointments to understand clients' goals. - Present tailored insurance and financial protection solutions. - Submit applications, follow up with carriers, and serve clients long-term. What we provide - Remote, flexible schedule (full-time or part-time). - Commission-only structure with uncapped earning potential. - World-class training, mentorship, and personal development culture. - Clear path to build and grow your own agency if desired. Who this is for - Self-motivated, coachable individuals with strong integrity. - People who want more time, freedom, and income than a traditional W-2 job. - Those who are serious about personal growth and breaking generational poverty. Compensation is 100% commission with scalable income based on activity, skill, and leadership development.
    $29k-42k yearly est. 10d ago
  • Marketing Representative

    Puroclean 3.7company rating

    Representative job in Southport, NC

    Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a ‘One Team' mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: Communicate and build relationships with customers, clients, and Centers of Influence Generate revenue through effective consultative and objective to objective marketing Build, maintain and service a ‘top 25 client' list and provide lunch and learns and promote continued education courses. Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business. Understanding, adhering to and promoting safety and guidelines while in the office and traveling Building brand awareness, promoting the ‘One Team' culture and having a genuine willingness to make a difference in your community through service. Qualifications: Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message'. Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business. Comfortable with setting and running appointments, educational classes and community events in a group setting Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting. Benefits: Learn and develop new professional skills in a fast-paced environment Serve your community in their time of need. ‘Servant Based Leadership' Be a part of a winning team with the ‘One Team' mentality. We serve together Competitive pay, benefits and flexible hours Additional benefits and perks based on perf Compensation: $30,000+ per year “We Build Careers” - Steve White, President and COO With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
    $30k yearly Auto-Apply 60d+ ago

Learn more about representative jobs

How much does a representative earn in Wilmington, NC?

The average representative in Wilmington, NC earns between $24,000 and $64,000 annually. This compares to the national average representative range of $23,000 to $55,000.

Average representative salary in Wilmington, NC

$39,000

What are the biggest employers of Representatives in Wilmington, NC?

The biggest employers of Representatives in Wilmington, NC are:
  1. Quest Diagnostics
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