Customer Support Representative
Representative job in North Canton, OH
We are looking for a Customer Care Specialist at our North Canton location!
The Customer Care Specialist is the first point of contact for inquiries via phone, email or in person. The Specialist is responsible for providing the highest level of customer service to all members, both external and internal and provides support to Girl Scouts of North East Ohio (GSNEO) members/volunteers as needed to effectively administer the goals of GSNEO.
Major Accountabilities:
Supports functions of a multi-channel contact center.
Answers incoming calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers.
Seeks and acknowledges the views and ideas from customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
Maintains contact center database by entering information accurately and quickly.
Supports the operation of their assigned service center with efforts such as the opening and closing of building, processing mail, maintaining office supplies and orders through approved channels, and reporting on property maintenance issues.
Provides Retail Shop coverage as needed.
Keeps current with GSUSA and GSNEO programs and products related to support of those.
Supports the conversion process from a lead to member/volunteer through a streamlined, customer-friendly process that meets the customer's needs.
Track and manage communication with current and potentials members to close leads and complete renewals using Volunteer Systems (
CRM).
Periodic travel and flexible scheduling to help with council initiatives is required, such as recruitment efforts, volunteer training, cookie program support. This support could be in person or virtually.
Any other duties as assigned to promote the successful implementation of GSNEO's goals/objectives.
Requirements:
High school diploma or general education degree (GED) and/or a combination of related work experience.
3-5 years of customer service and/or sales experience
Proven office administrative experience
Computer literacy and technical knowledge of computer software programs such as Microsoft Office, Work, Excel and PowerPoint. May need to know or be able to learn other software specific to GSUSA, including but not limited to Salesforce and OpSuite.
Ability to communicate the written and spoken word with tact, diplomacy, and/or authority when necessary (i.e. In person, verbal, written, phone, and/or via other electronic media); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
Ability to pay close attention to detail and maintain confidentiality
Commitment to inclusiveness
Transportation Representative
Representative job in Canfield, OH
Established in 1997, Cornerstone Systems has emerged as a premier transportation company in the United States. As an employee-owned and operated organization, we specialize in providing comprehensive transportation and logistics solutions nationwide. Our services include intermodal transportation, railcar consolidation, truck brokerage, container drayage, LTL, warehousing, and more. With a presence across the country and service coverage extending throughout North America, Cornerstone Systems is committed to delivering Rock Solid Transportation Solutions to our valued clients. Join us and become part of an award-winning company dedicated to delivering excellence.
Job Summary:
Cornerstone Systems is seeking a dedicated on-site Transportation Representative for our office located in Canfield, OH. The Surface Transportation Representative will report to the Branch Manager and will be responsible for all operational support, as well as sales initiatives and accounting tasks. The Transportation Representative will be accountable for helping build and maintain carrier and customer relationships, as well as ensuring the day to day execution of operations. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Responsibilities:
Follow up on load statuses and assure deliveries are made.
Evaluate and provide shipping instructions to the service provider.
Review documents submitted by carriers to assure accuracy, detail, and completeness.
Release load for billing when the load has been delivered and all information is accurate.
Manage, service, and grow current customer/carrier relationships.
Ensure compliance with all SOPs and daily adherence to requirements.
Source carrier capacity as needed to cover customer freight.
Understand market trends and seasonality of capacity.
Develop carrier relationships and contacts at multiple levels (dispatch, sales, and owner).
Understand the customer's shipping needs; identify service and/or cost improvement opportunities, and execute their highest priority initiatives.
Negotiate rates, find pain points and provide solutions to help the customer benefit from their supply chain.
Convert new carrier relationships into repeat business.
Prospect new sales opportunities, establish customer and carrier relationships, negotiate rates, problem solve and close loads to build personal book of business.
Prospect customers, source carriers, negotiate rates, problem solve, and manage problems.
Document and manage problematic events and issues during the life of a load. Escalate issues to the proper people at the right time. Seek input to determine best course of action and implement solutions.
When needed, must be willing to input shipment data in TMS and manage shipment from pickup to delivery.
Create new solutions to existing partnerships by further developing customer and carrier relationships; always ask questions, listen, never be satisfied.
Promote and display Cornerstone's Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied
Regular and reliable attendance expected
Other work-related duties as assigned by supervisor/manager
Minimum Knowledge, Abilities and Skills Required
Minimum Bachelor's Degree in Business, Transportation, Logistics or related field preferred, but not required.
Previous related experience preferred, but not required.
Driven, enthusiastic, possess a strong sense of urgency, and highly motivated.
Problem solver; critical thinker.
Effective oral and written communication skills.
Excellent customer service and interpersonal skills.
Strong organizational skills; can see big picture while managing tiny details, ensuring deadlines are met.
Demonstrated analytical skills and problem solving skills.
Strong negotiating skills; able to persuade, motivate and influence others in an ethical manner.
Able to work in a team environment, while also delivering independent results.
Able to manage multiple projects simultaneously; prioritize, multi-task and manage time wisely.
Proficient in Microsoft Office Suites
Why Join Cornerstone Systems?
Impactful Work: Your work directly contributes to our growth and success.
Culture of Excellence: Thrive in an environment that values integrity, honesty, and continuous improvement.
Career Growth: Opportunities for professional development in a company that appreciates and rewards high performance.
Competitive Compensation and Employee Owned: Attractive salary, benefits, and incentives aligned with your exceptional skill set.
Delivery Representative - CDL Required
Representative job in Mercer, PA
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 01/16/2026.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative in Mercer, PA.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
$2,500 employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
If you have questions, please call/text Bre 314-###-####
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $27.00 to $28.00 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
In Home Sales Representative
Representative job in Aliquippa, PA
Unlock Your Sales Potential with Home Genius Exteriors!
Ditch the cold calls and step into a full-time, high-opportunity W-2 sales role where 90% of the work is done for you before you ever meet the customer.
Be a part of our Pittsburgh, PA branch! Pittsburgh is one of our newest and quickest growing markets & we're looking for driven professionals ready to grow into leadership roles. Home Genius Exteriors grew from $2.7M in sales our first year to over $292M in six short years!
In this role, we're looking for closers.
What You'll Do:
Meet with 2-3 pre-qualified customers daily
Deliver engaging, in home sales presentations
Grow fast through elite training & mentorship (we only promote from within)
Enjoy a supportive, team-first environment
What You'll Get:
$100,000-$300,000+ per year with a 70% advance up front & no cap on commissions
Weekly pay every Friday
Monthly bonuses + performance rewards (trips, electronics, events)
Health, dental & vision insurance (after 30 days)
Paid training, flexible schedule, gas/toll reimbursement
Local Appointments based on where you live
If You Are:
A confident communicator and natural relationship-builder
Driven to succeed and grow
Experienced in sales (with the track record to prove it)
Ready to level up your sales career?
Apply now to join THE fastest-growing company in the industry.
Call Center Representative
Representative job in Youngstown, OH
MVP Home Improvements is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Youngstown, OH office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications We offer an hourly base pay plus uncapped commissions. The average call center representative makes $45k, and top performers make $60k+.
Auto-ApplyCall Center Representative
Representative job in Hudson, OH
At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.
What's in it for you?
No Cold Calling -All leads the customer has asked US to contact THEM!
No Experience Necessary - desire to win every day is required!
Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make
Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Casual Dress - Be comfortable while taking with potential customers
Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within!
Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.
Essential Duties and Responsibilities:
Focus efforts on maximizing lead conversion from initial contact to set appointment
Use learnings from comprehensive training program to successfully set customer leads
Initiate outbound calls for digital advertisement sales leads generated
Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
Serve as initial point of contact for potential customer via phone and email
Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
Document and update customer interaction within customer relationship management (CRM) system
Promote teamwork through consistency, reliability and group cohesiveness
Experience and Minimum Qualifications:
High School Diploma or equivalent
Ability to learn sales systems and processes for inside sales center
Ability to juggle various work activities
Ability to thrive in a fast-paced, high-energy, team-oriented
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand,
Excellent verbal and written communication skills are required for communicating with internal and external parties
Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Leaf Home Core Values
Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Custom Cabinet Sales Rep.
Representative job in Columbiana, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbia area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Inside Sales Representative
Representative job in Youngstown, OH
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description
Summary:
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.
What You'll Do:
* Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
* Assist outside sales personnel by processing priority transactions
* Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
* Prospect for new accounts within a specified geographical territory
* Manage a defined customer base and establish and maintain customer relationships
* Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
* Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
* Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
* Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
* Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
* Other duties as assigned
Qualifications
High School or GED - Required
* Ability to handle basic/intermediate issues and problems
* Basic/intermediate product and application knowledge essential
* Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
* Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
* Ability to prioritize and manage multiple tasks and deadlines
* Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
* Highly self-motivated
* Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
* Ability to work overtime as needed
Additional Information
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
Physical Demands:
* Sit: Must be able to remain in a stationary position - Constantly - at least 51%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20%
Weight and Force Demands:
* Up to 10 pounds - Frequently - 21% to 50%
* Up to 25 pounds - Frequently - 21% to 50%
* Up to 50 pounds - Occasionally - up to 20%
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
* Exposed to electrical hazards; risk of electrical shock - None
* Handles or works with potentially dangerous equipment - Occasionally - up to 20%
* Travels to offsite locations - Occasionally - up to 20%
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Call Center Representative- 3rd shift
Representative job in Youngstown, OH
Newsweek's list of Top 100 Most Loved Workplaces for 2024
On Site-3rd Shift
Pay Rate: $16.00 per hour
Handle incoming calls from drivers and/or customers with breakdown issues
Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties
Locate and follow up with service and fuel vendors
Set up rental units when needed
Set up and modify vendors in NATC locator
Establish work orders and create purchase orders
Assist drivers with direction to Aim Facilities & vendors
3rd shift hours
Full Time
1+ years of working experience in telecommunications
Good communication skills (phone skills)
Proficient in Microsoft office applications
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim's company culture has been nationally recognized by Newsweek and The Wall Street Journal. We offer high, consistent pay in a stable work environment. Aim has spent 40 years building a workplace where employees feel empowered, valued, and respected every day!
For more information about Aim Transportation Solutions, visit ****************
#otherjob
Order Entry Representative
Representative job in Cuyahoga Falls, OH
Who We Are
Join us at Associated Materials, LLC, where you can be AMazing!
At Associated Materials, we combine our rich history in innovation with an unwavering commitment to continuous improvement and the customer experience. For decades, we have provided exterior building products that have helped build homes and communities across North America, and we look toward the future with the same aspirations as we learn, grow, and set new standards of excellence.
As a leading manufacturer and distributor of exterior building products, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the AM team where you can be AMazing as we shape our future together.
Position Summary:
The Order Entry Representative serves as the connection point between our Sales team and Windows/Siding Manufacturing. The Order Entry position involves accurately and efficiently processing customer orders by entering data into our system, verifying details, and ensuring timely fulfillment of those orders. This role requires strong attention to detail, data entry skills, and the ability to multitask in a fast-paced environment.
What to Expect:
Accurately enter customer orders for both East and West coast window and siding products in a timely manner.
Review orders for completeness, accuracy, and adherence to company policies and pricing guidelines.
Communicate with customers, sales representatives, and internal departments to resolve order discrepancies or missing information.
Process order changes, cancellations, and returns as needed.
Maintain up-to-date knowledge of company products, policies, promotions, and pricing.
Be willing to cross train within the department and assist with other administrative or data entry tasks as required.
What We're Looking For:
High school diploma or equivalent required, associate or bachelor's degree preferred.
1-3 years of experience in order entry, customer service, or data entry roles.
Strong attention to detail and high level of accuracy in data entry.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Excel, Word, Outlook). Additional systems used include AS400, Paradigm, and Salesforce.
Strong problem solving and critical thinking skills.
About Us
When you join Associated Materials, LLC, you become part of a noble industry and a team of more than 3,500 employees who are proud to enhance the places we live with quality, innovative, and sustainable products. Headquartered in Cuyahoga Falls, Ohio, we are a leader in the building products industry, operating as three businesses: Associated Materials Innovations, Alside and Gentek Building Products. We are united by our core values that are all about being AMazing, which guide us to prioritize safety above all else, lead with trust, and speak the truth.
Additional Information
The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.
Call Center Representative- 3rd shift
Representative job in Girard, OH
Newsweek's list of Top 100 Most Loved Workplaces for 2024 On Site-3rd Shift Pay Rate: $16.00 per hour * Handle incoming calls from drivers and/or customers with breakdown issues * Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties
* Locate and follow up with service and fuel vendors
* Set up rental units when needed
* Set up and modify vendors in NATC locator
* Establish work orders and create purchase orders
* Assist drivers with direction to Aim Facilities & vendors
* 3rd shift hours
* Full Time
Pay Range: - , General Benefits:
Requirements
* 1+ years of working experience in telecommunications
* Good communication skills (phone skills)
* Proficient in Microsoft office applications
Benefits for Employee & Family:
* Anthem Blue Cross/Blue Shield Medical Coverage
* Dental and Vision
* 401K Company Match
* Paid Vacation and Holidays
* Company Paid Life Insurance
* Short-Term/Long-Term Disability
* Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at **********************.
Aim's company culture has been nationally recognized by Newsweek and The Wall Street Journal. We offer high, consistent pay in a stable work environment. Aim has spent 40 years building a workplace where employees feel empowered, valued, and respected every day!
For more information about Aim Transportation Solutions, visit ****************
#otherjob
Easy ApplyCall Center Representative
Representative job in Fernway, PA
Cellular Sales
Call Center Representative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
Auto-ApplyCUSTOMER SUCCESS TEAM- REPRESENTATIVE
Representative job in Grove City, PA
Job Description
The Customer Success Team (CST) member is responsible for accurately and efficiently processing customer orders submitted by our sales staff in a designated region. This support will be achieved through a combination of Inventory Management (MRP), Logistics and Customer Service efforts. The ideal candidate will be self-motivated, organized, and have impeccable communication and time management skills.
Responsibilities and Duties
All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Responsibilities (include but are not limited to):
Processing Customer Orders submitted by our sales staff in a specified region. This includes but is not limited to:
Verification of Customer Information including Billing Address, Shipping Address, Payment Terms, Expected Timing of Delivery, Customer Point of Contact, Customer Accounts Payable Contact, and Delivery Contact.
Reviewing inventory from production facilities to ensure Customer Delivery Timeframe is realistic.
Communicating with the Material Requirements Planning (MRP) team about any large projects and providing accurate request and ship dates to ensure materials are available.
Review Quantity of Product, Pricing, Delivery or Pick-up and Sales Tax status.
Ensure proper documentation has been received. This includes signed quotes, purchase orders, customer deposits, tax exemption forms, credit applications, etc.
Work with Freight Vendors to determine the best carrier(s) and the appropriately sized trucks to use to deliver the material in a timely manner.
Monitor open orders to ensure accurate anticipated ship dates and update ship dates as needed and close out items that have shipped.
Manage Customer Orders from the time the order was placed until invoicing while ensuring that Orders are invoiced as efficiently as possible.
Manage Purchase Orders for Freight Vendors for accurate costing.
Other office duties as required
Sales Development Representative
Representative job in Hudson, OH
Summary of Company & Job Description
Alpha Technologies is part of Indicor, a $1.1B diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. With decades of experience producing dependable, highly engineered solutions, Indicor businesses deliver performance and value that are difficult to find anywhere else.
We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for identifying, qualifying, and nurturing new business opportunities to help drive revenue growth and expand Alpha Technologies' customer base. Reporting directly to the Regional Sales Manager - Americas, you will play a key role in building a strong sales funnel through targeted prospecting, strategic outreach, and effective lead management.
Detailed Primary Responsibilities:
Prospect and identify potential customers through research, outbound calls, emails, social outreach, and networking.
Qualify inbound and outbound leads to ensure alignment with Alpha Technologies' target market and product offerings.
Build and maintain a healthy pipeline of qualified opportunities to support regional sales targets.
Collaborate closely with the Regional Sales Manager, Marketing, and Territory Sales Managers to develop tailored engagement strategies and hand off qualified leads.
Utilize CRM tools to track, manage, and report on lead generation activities and progress.
Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position Alpha Technologies' solutions.
Participate in regular sales meetings and contribute to continuous process improvements for lead generation and conversion.
Education & Experience:
Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
1-3 years of experience in sales, business development, or a customer-facing role. (Preferred)
Exceptional organizational, attention to detail, and time-management skills.
Outstanding written and verbal communication skills.
Proficient in Microsoft Office and advanced web applications.
Location:
U.S.
Other:
Travel:
Compensation
A competitive compensation package will be designed that includes base and bonus opportunity.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability
Customer Sales and Service Representative
Representative job in Grove City, PA
Description:
Customer Sales and Service representatives provide front line sales and service to customers via inbound telephone calls, chat and email. These agents are responsible for maintaining high standards of performance, sales and service levels. Customer Service Representatives help our customers by offering solutions, identifying opportunities while serving multiple customers at one time. This role is responsible for resolving needs (questions, concerns, transactional issues, etc.), engaging the customer and confidently recommending a solution within the span of InkPixi process and policies. This key position represents the voice and philosophy of Ink Pixi to its customers.
Essential Duties and Responsibilities
Provide a consistently high level of quality customer service
Navigate, lookup and enter orders into the customer order entry system
Answer multiple chat queries simultaneously, while maintaining a focus on customer support
Remain current with new customer sales and service procedures
Maximize sales opportunities by offering customer upsells
Meet and sustain minimum performance, attendance and other metrics
Requirements:
Knowledge, Skills & Abilities
• 1 to 2 years' experience in customer service, call center and sales or relevant experience
• GED or High School Diploma. Some College preferred.
• Demonstrates excellence in grammar and email etiquette
• Oral Communication Skills - Rate and clarity of speech, tone, inflection and grammar
• Ability to multitask and simultaneously navigate within multiple computer applications
• PC Skills - Prior experience with computers and/or data entry
• Composure - Ability to work in high paced environment and competently service customers
• Adaptability - Ability to handle change in routine & available to accommodate flexible work hours
• Ability to work independently as well as being a team player
• Minimum of 25 wpm - while maintaining both grammatical and spelling accuracy
• The ability to solve problems while maintaining a positive attitude
Physical Requirements
This position is regularly required to sit at a desk/computer for extended periods and may require visibility on camera as needed.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job, with or without accommodation.
Please note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
InkPixi is an equal opportunity employer.
Call Center Representative with health insurance industry exp
Representative job in Akron, OH
Job Description
Minimum Qualifications:
a. Formal Education Required:
High School Diploma or equivalent b. Experience & Training Required:
Minimum of one year of experience performing same or similar responsibilities.
Relevant experience includes: Customer service experience in an information management industry, including call-center, receptionist or administrative support experience that includes customer service responsibilities.
Experience in health insurance/healthcare preferred.
Call Center Representative
Representative job in Butler, PA
Provides quality service by telephone to bank customers in an efficient and professional manner. Sells appropriate products via the telephone. Researches and resolves customer requests and answers customer inaqujiries with regard to account maintenance, balance transfers, stop paymenets, statement requests, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Receives and fields incoming customer service calls.
Researches and resolves customer inquiries.
Accepts inbound and makes outbound calls to develop client relationships. Provides follow-up to ensure cusomter satisfaction.
Responsible for knowledge and expertise in utilizing technology and numerous software packages used by the bank.
Resets customer passwords on the Internet Banking Platform.
Accepts and processes customer check orders.
Performs other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
Attend seminars and meetings as appropriate
Maintain confidentiality in accordance with the Code of Ethics
Adhere to established security procedures
Participate in proactive team efforts to achieve departmental and company goals
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communication- Strong verbal and written communication skills and organizational skills.
Computers/Technical --- Personal computer skills, and all company computer applications as necessary, i.e. email; intranet.
Banking -- Knowledge of financial industry and bank dynamics, and a thorough knowledge of bank's products and services, and bank security and transaction policies.
Bank Secrecy Act - In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent
Availability to work flexible hours
PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to sit, talk and hear frequently, lift up to 10 lbs. occasionally; may be required to work weekends and attend remote meetings.
Auto-ApplySales Representative
Representative job in Jefferson, OH
Come join a growing company where earnings potential is unlimited!
AM Ford of Ashtabula County is actively looking for Professional Sales People to join our team! Prior experience is helpful but not necessary. If you're willing we're able. Your life experiences, combined with our deep knowledge of the automobile industry, along with our collective sales abilities, guarantee a successful, long-term partnership.
Are you able to honestly answer yes to these questions?
Are you a top-performing professional?
Are you capable of developing three to four appointments each day?
Does the thought of representing a Ford vehicle excite you?
Do you possess the wherewithal to deliver a world-class vehicle buying experience?
Will you masterfully demonstrate Ford vehicles to an upscale clientele?
If you have answered yes, read on. Our Consultants' general responsibilities include:
Deliver memorable test drives.
Ensure timely follow-up and maintain strong relationships with previous and prospective clients.
Track clients and manage follow-up on a state-of-the-art CRM system.
Stay up-to-date with the latest Ford products, features, and accessories.
Attend product and training courses.
Maintain the appearance and cleanliness of the store showroom and vehicle lot.
Ensure clients understand the vehicle's main features and warranty.
Master all vehicle product knowledge prior to delivery for the client.
Personalize the vehicle delivery to the client's needs.
Deliver an exceptional Ford experience.
Oversee the client's first real interaction with their new Ford.
Utilize all resources and applications to assist in product information support.
Provide a smooth transition to the appropriate Specialist for future information or concerns.
Maintain a collection of product information and resources to assist in explanations.
Follow up with customers to ensure satisfaction with delivery and to build a long-term relationship.
What are the requirements for this job?
Previous professional sales experience
Proven ability to provide an exceptional client experience
Ability to set and achieve targeted goals
Experience and desire to work with technology
Outgoing personality with expertise in developing relationships (i.e., a “people person”)
Excellent appearance, verbal/written communication, and strong presentation skills
Mastery of technology, especially automotive and personal electronics
Demonstrate excellent communication and interpersonal skills
Strong organization and follow-up skills
Must be willing to submit to a pre-employment background check, BMV screen, and drug screen. Must have a valid driver's license and maintain an acceptable, safe driving record.
Paid Training and Certifications
Highly compensated commission and bonus structure. Health, Dental, Vision, Paid Vacation.
Apply on this site, upload your resume now!
Auto-ApplyIn Home Sales Representative
Representative job in Cranberry, PA
Unlock Your Sales Potential with Home Genius Exteriors!
Ditch the cold calls and step into a full-time, high-opportunity W-2 sales role where 90% of the work is done for you before you ever meet the customer.
Be a part of our Pittsburgh, PA branch! Pittsburgh is one of our newest and quickest growing markets & we're looking for driven professionals ready to grow into leadership roles. Home Genius Exteriors grew from $2.7M in sales our first year to over $292M in six short years!
In this role, we're looking for closers.
What You'll Do:
Meet with 2-3 pre-qualified customers daily
Deliver engaging, in home sales presentations
Grow fast through elite training & mentorship (we only promote from within)
Enjoy a supportive, team-first environment
What You'll Get:
$100,000-$300,000+ per year with a 70% advance up front & no cap on commissions
Weekly pay every Friday
Monthly bonuses + performance rewards (trips, electronics, events)
Health, dental & vision insurance (after 30 days)
Paid training, flexible schedule, gas/toll reimbursement
Local Appointments based on where you live
If You Are:
A confident communicator and natural relationship-builder
Driven to succeed and grow
Experienced in sales (with the track record to prove it)
Ready to level up your sales career?
Apply now to join THE fastest-growing company in the industry.
Call Center Representative
Representative job in Youngstown, OH
Job DescriptionCall Center Representative MVP Home Improvements is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.
We are looking for a Call Center Representative for our Youngstown, OH office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications We offer an hourly base pay plus uncapped commissions. The average call center representative makes $45k, and top performers make $60k+.
Powered by JazzHR
Vl6fbAa0P9