We are seeking a Commercial Lines CSR to join a collaborative and client-focused team. This role involves servicing existing commercial insurance accounts, supporting new business efforts, and maintaining strong client relationships. The ideal candidate is detail-oriented, responsive, and able to navigate policy changes, coverage questions, and renewal processes in a fast-paced environment.
Responsibilities
Assist clients with policy changes, billing inquiries, and general service needs
Maintain electronic records and documentation for client accounts
Respond to client requests via phone, email, and mail in a timely and professional manner
Facilitate the claims process, including reporting, carrier communication, and follow-up to ensure a smooth experience for the client
Use each client interaction as an opportunity to review coverage and identify cross-sell opportunities
Pre-qualify new business opportunities in line with agency standards
Educate clients on policy coverage, exclusions, and options based on their needs
Prepare proposals and complete insurance applications in coordination with producers
Submit applications to appropriate carriers and follow up on pending quotes or issued policies
Support lead generation and referral outreach efforts
Occasional travel may be required for client visits or industry events
Manage the renewal process by remarketing policies, verifying accuracy, and creating renewal proposals
Coordinate closely with producers to ensure client needs are met and policies are renewed on time
Maintain strong relationships with clients to support long-term retention and account growth
Qualifications/Requirements
Associate or Bachelor's degree preferred
Active Property & Casualty license preferred
Previous insurance or customer service experience is a plus
Strong communication skills, both written and verbal, with the ability to explain insurance-related concepts clearly
Highly organized with the ability to manage multiple tasks and deadlines
Proficient in using agency management systems and standard computer applications
Dependable and professional with a client-first mindset
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
#LI-DC2
$28k-36k yearly est. 5d ago
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In-Home Sales Representative
Pella Windows and Doors | Gunton Corporation 4.4
Representative job in Canfield, OH
Sales with Pella
At Pella Windows & Doors by Gunton Corporation, our Residential Sales Representatives deliver a world-class in-home buying experience by selling the Pella Promise:
The best product for your home and budget, a no-mess, no-guess installation, backed by a total care guarantee.
As the largest independent distributor of Pella Windows & Doors, Gunton Corporation has powered more than 90 years of success, and we're growing fast. If you want a career where your effort directly drives your income and your results matter, this is your moment.
Territory
We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas:
Akron, OH
Canfield, OH
Highland Heights, OH
Westlake, OH
What You'll Do - Own the Sale
Run high-impact, in-home sales appointments with qualified homeowners.
Execute the in-home sales process with confidence, urgency, and professionalism.
Present and sell premium Pella replacement products and Gunton services.
Maximize every opportunity through strong time management and CRM discipline.
Conduct evening and Saturday appointments assigned by your Area Sales Manager.
Build strong internal relationships to ensure seamless project execution.
Follow up during and after installation to deliver a World-Class Customer Experience.
Continuously sharpen your product knowledge and competitive edge.
Who Thrives Here
You're competitive, self-motivated, and results-driven.
You're comfortable asking for the sale and closing in the home.
You manage your time like a pro and take full ownership of your pipeline.
You value professionalism, integrity, and long-term customer relationships.
Preferred Experience
College degree (preferred, not required)
Outside or in-home sales experience
Construction, remodeling, or home improvement background a plus
Compensation
Expected first-year earning potential: $85,000+ with uncapped commission and bonus opportunity
Top performers earn $200,000 or more annually
What We Offer
Base salary plus uncapped commission and bonuses
No Overnight Travel
Small Geographical Territories
Paid Training
Vehicle Allowance
Phone and Laptop
Paid Vacation
Paid Parental Leave
Insurance (Health, Vision, Dental, Life)
Flexible Spending Account
401(k) & Profit Sharing
Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
$67k-79k yearly est. 2d ago
Associate Sales Representative
Summitville Tiles, Inc. 3.6
Representative job in Minerva, OH
Summitville, Minerva, OH
Are you ready to join a team that's redefining customer service and inside sales in the building materials industry? Summitville, part of General Shale and the global Wienerberger family, is seeking a positive, detail-oriented professional for our newly renovated Minerva, OH sales office-the hub for supporting our national distribution network and handling inquiries about our industry-leading thin brick, floor brick, and quarry tile products.
What Makes This Role Different?
This isn't just customer service. You'll build relationships with distributors across North America, serve as a trusted partner, and work closely with our external sales team, plant, and corporate office. Most of your work will focus on customer service and inside sales, helping you truly understand our customers and business. We offer comprehensive training and, for those who excel, there is a strong potential to move into an outside sales role-either at this location or another-after 18-24 months. While advancement isn't automatic, many of our team members have successfully made this transition as they've grown with us.
Key Responsibilities:
Answer product, order, pricing, and delivery inquiries
Process orders, quotes, and returns accurately
Collaborate with sales, production, and logistics for smooth deliveries
Troubleshoot and resolve customer issues
Maintain organized records and develop ongoing distributor relationships
Learn SAP systems and participate in sales training
Support and complete training with sales reps
Who Should Apply?
Open to recent college graduates seeking a career path into sales and those looking to start a sales career-no prior sales experience required, just a willingness to learn and help customers.
Company Culture:
Summitville combines the resources of the largest brick company in the country with a family-business feel. We pride ourselves on our products, service, and reputation for high-profile commercial projects. Our team values collaboration, positivity, and ongoing investment in people and facilities. You'll be part of a supportive environment where your growth is encouraged and your contributions matter.
Requirements & Benefits:
Detail-oriented, organized, and strong communicator
Proficient in Microsoft Office (Outlook, Excel, Teams)
Experience with SAP or building materials a plus
Bachelor's Degree preferred
Clean driving record and willingness to travel
Competitive pay, health/dental/vision insurance, retirement plan, paid time off, and more
If you're ready to make an impact and grow your career with a company that values its people, we want to hear from you! Apply today-this position is available immediately.
Learn more about General Shale and our portfolio of masonry and building solutions at *********************
$41k-52k yearly est. 1d ago
Call Center Representative
Bath Concepts Independent Dealers
Representative job in Youngstown, OH
Job DescriptionCall Center Representative MVP Home Improvements is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.
We are looking for a Call Center Representative for our Youngstown, OH office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications We offer an hourly base pay plus uncapped commissions. The average call center representative makes $45k, and top performers make $60k+.
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$45k-60k yearly 8d ago
Call Center Representative
Leaf Home 4.4
Representative job in Hudson, OH
At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.
What's in it for you?
No Cold Calling -All leads the customer has asked US to contact THEM!
No Experience Necessary - desire to win every day is required!
Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make
Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Casual Dress - Be comfortable while taking with potential customers
Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within!
Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.
Essential Duties and Responsibilities:
Focus efforts on maximizing lead conversion from initial contact to set appointment
Use learnings from comprehensive training program to successfully set customer leads
Initiate outbound calls for digital advertisement sales leads generated
Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
Serve as initial point of contact for potential customer via phone and email
Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
Document and update customer interaction within customer relationship management (CRM) system
Promote teamwork through consistency, reliability and group cohesiveness
Experience and Minimum Qualifications:
High School Diploma or equivalent
Ability to learn sales systems and processes for inside sales center
Ability to juggle various work activities
Ability to thrive in a fast-paced, high-energy, team-oriented
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand,
Excellent verbal and written communication skills are required for communicating with internal and external parties
Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Leaf Home Core Values
Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
$30 hourly 60d+ ago
Call Center Representative
Cellular Sales Verizon Authorized Retailer 4.5
Representative job in Fernway, PA
Call Center Representative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Salary Grade/Level/Family/Range
$17-$25 per hour
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
$17-25 hourly 11d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Representative job in Columbiana, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbia area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$30k-42k yearly est. 60d+ ago
Call Center Representative- 3rd shift
Aim Transportation Solutions
Representative job in Youngstown, OH
Newsweek's list of Top 100 Most Loved Workplaces for 2024
On Site-3rd Shift
Pay Rate: $16.00 per hour
Handle incoming calls from drivers and/or customers with breakdown issues
Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties
Locate and follow up with service and fuel vendors
Set up rental units when needed
Set up and modify vendors in NATC locator
Establish work orders and create purchase orders
Assist drivers with direction to Aim Facilities & vendors
3rd shift hours
Full Time
1+ years of working experience in telecommunications
Good communication skills (phone skills)
Proficient in Microsoft office applications
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K and Company Match
Paid Time Off
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim's company culture has been nationally recognized by Newsweek and The Wall Street Journal. We offer high, consistent pay in a stable work environment. Aim has spent 40 years building a workplace where employees feel empowered, valued, and respected every day!
For more information about Aim Transportation Solutions, visit ****************
#otherjob
$16 hourly 60d+ ago
Legal Billing and Collections Specialist
Creative Financial Staffing 4.6
Representative job in Akron, OH
Job Title: Legal Collections Specialist Schedule: Monday-Friday Salary: $60k-$70k depending on experience
Why This Opportunity Stands Out (Legal Collections Specialist): Billing & Collections Specialist
Key contributor to the firm's finance operations with a direct impact on billing and cash flow
Hands-on role in both billing and collections processes from start to finish
Opportunity to collaborate closely with attorneys and clients in a fast-paced professional environment
Join a stable, well-established firm with a team-oriented finance department
Exposure to legal billing systems and modern accounting tools
Work on a collaborative team that puts an emphasis on training
Key Responsibilities (Legal Collections Specialist): Billing & Collections Specialist
Process daily billing and electronic submissions for assigned attorneys
Prepare and distribute invoices, ledger reports, and client billing summaries
Manage client collections process in line with firm policies
Prepare and distribute monthly reminder statements and AR reports
Qualifications (Legal Collections Specialist): Billing & Collections Specialist
High school diploma or equivalent required
2+ years of relevant experience, preferably in a legal or professional services environment
Proficiency in Microsoft Office
For immediate and confidential consideration reach out to me, Kelley McEndree, at kmcendree@cfstaffing.com.
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.
This position is eligible for a hybrid work schedule.
This position is not eligible for relocation.
Purpose and Scope
This position exists to provide customer service and support to customers regarding their orders.
Responsibilities
Order Management
Process PO changes initiated by the customer with high-level of data integrity.
Perform contract validation
Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales)
Create and maintain in a positive relationship with our customers
Customer and Contact Data management
Customer contract, forecast and product line awareness
New opportunity processing / process inquiries along with inquiry assessment
Communicate re-promises, dispo, shortages and overages to customer
Provide accurate sales forecasts
Enter short term (this week & next) customer ship schedules into SAP
Shipment availability & release
Customer Service Interface - portal training, leads, call reports
Initiate continuous improvement
Participate in SOX audits as appropriate
May be required to provide data to management and provide information for KPIs as needed.
Communicate customer volume requirements timely and bring deviations to attention of DP
Lead continuous improvement efforts
Resource on IT projects that impact to our area
Train the team on changes that impact our area
Update training documents as appropriate
Technical Skills
Problem solving skills that lead to continuous improvement of processes and procedures.
Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc.
Strong communication skills.
SAP experience preferred
Minimum Qualifications
High School Diploma or GED with at least 2 years of customer service experience or related
Preferred Qualifications
High School Diploma or GED with at least 4 years of customer service experience or related
Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related
The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
$32k-50k yearly est. 60d+ ago
Order Entry Representative
Alside
Representative job in Cuyahoga Falls, OH
Who We Are
Join us at Associated Materials, LLC, where you can be AMazing!
At Associated Materials, we combine our rich history in innovation with an unwavering commitment to continuous improvement and the customer experience. For decades, we have provided exterior building products that have helped build homes and communities across North America, and we look toward the future with the same aspirations as we learn, grow, and set new standards of excellence.
As a leading manufacturer and distributor of exterior building products, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the AM team where you can be AMazing as we shape our future together.
Position Summary:
The Order Entry Representative serves as the connection point between our Sales team and Windows/Siding Manufacturing. The Order Entry position involves accurately and efficiently processing customer orders by entering data into our system, verifying details, and ensuring timely fulfillment of those orders. This role requires strong attention to detail, data entry skills, and the ability to multitask in a fast-paced environment.
What to Expect:
Accurately enter customer orders for both East and West coast window and siding products in a timely manner.
Review orders for completeness, accuracy, and adherence to company policies and pricing guidelines.
Communicate with customers, sales representatives, and internal departments to resolve order discrepancies or missing information.
Process order changes, cancellations, and returns as needed.
Maintain up-to-date knowledge of company products, policies, promotions, and pricing.
Be willing to cross train within the department and assist with other administrative or data entry tasks as required.
What We're Looking For:
High school diploma or equivalent required, associate or bachelor's degree preferred.
1-3 years of experience in order entry, customer service, or data entry roles.
Strong attention to detail and high level of accuracy in data entry.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite (Excel, Word, Outlook). Additional systems used include AS400, Paradigm, and Salesforce.
Strong problem solving and critical thinking skills.
About Us
When you join Associated Materials, LLC, you become part of a noble industry and a team of more than 3,500 employees who are proud to enhance the places we live with quality, innovative, and sustainable products. Headquartered in Cuyahoga Falls, Ohio, we are a leader in the building products industry, operating as three businesses: Associated Materials Innovations, Alside and Gentek Building Products. We are united by our core values that are all about being AMazing, which guide us to prioritize safety above all else, lead with trust, and speak the truth.
Additional Information
The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.
$30k-38k yearly est. 3d ago
Sales Development Representative
Alpha Technologies Services LLC 4.1
Representative job in Hudson, OH
Summary of Company & Job Description
Alpha Technologies is part of Indicor, a $1.1B diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. With decades of experience producing dependable, highly engineered solutions, Indicor businesses deliver performance and value that are difficult to find anywhere else.
We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for identifying, qualifying, and nurturing new business opportunities to help drive revenue growth and expand Alpha Technologies' customer base. Reporting directly to the Regional Sales Manager - Americas, you will play a key role in building a strong sales funnel through targeted prospecting, strategic outreach, and effective lead management.
Detailed Primary Responsibilities:
Prospect and identify potential customers through research, outbound calls, emails, social outreach, and networking.
Qualify inbound and outbound leads to ensure alignment with Alpha Technologies' target market and product offerings.
Build and maintain a healthy pipeline of qualified opportunities to support regional sales targets.
Collaborate closely with the Regional Sales Manager, Marketing, and Territory Sales Managers to develop tailored engagement strategies and hand off qualified leads.
Utilize CRM tools to track, manage, and report on lead generation activities and progress.
Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position Alpha Technologies' solutions.
Participate in regular sales meetings and contribute to continuous process improvements for lead generation and conversion.
Education & Experience:
Bachelor's degree in Business, Marketing, or a related field required.
1-3 years of experience in sales, business development, or a customer-facing role. (Preferred)
Exceptional organizational, attention to detail, and time-management skills.
Outstanding written and verbal communication skills.
Proficient in Microsoft Office and advanced web applications.
Location:
U.S.
Other:
Travel:
Compensation
A competitive compensation package will be designed that includes base and bonus opportunity.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability
$43k-74k yearly est. 11d ago
Call Center Representative
Home Genius Exteriors
Representative job in Akron, OH
Join Our Winning Team!
Are you hungry for success? Do you thrive in a fast-paced environment where hard work and hustle are rewarded? If you're self-motivated, ready to win, and looking for a career with
unlimited growth potential
, we want YOU on our team! At Home Genius Exteriors, we don't just hire employees - we build
champions
. Our Inside Sales Reps are the
powerhouse
behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. This is your chance to turn leads into winning results.
What You'll Do:
Be the first point of contact: Taking outbound calls with confidence and professionalism.
Seal the deal: Overcome objections, build trust, and schedule consultations that lead to big wins.
Keep it moving: Organize and document every interaction in our CRM like a pro.
Level up your skills: Take what you learn in our paid training program and turn it into unstoppable success.
Make an impact: Create positive experiences for every potential customer while crushing your goals.
What We're Looking For:
A winning attitude: Positive, coachable, and ready to hustle.
Fearless communicators: You've got the gift of gab and know how to connect with anyone.
Natural problem-solvers: Quick on your feet and always two steps ahead.
Driven self-starters: You don't need someone looking over your shoulder - you bring the fire every day.
Passionate learners: Always striving to improve and take on new challenges.
Why You'll Love It Here:
Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and commissions - the more you hustle, the more you earn!
Paid training: We'll teach you everything you need to dominate.
Exclusive rewards: Performance-based incentives like bonuses, luxury dinners, and exciting outings.
Career growth: This is your launchpad - our top leaders started here!
Full benefits: Medical insurance after 30 days + a flexible schedule.
Ready to WIN with us?
If you're ready to turn your hustle into success and grow with a company that rewards your ambition, apply now! This is more than a job - it's your next big move.
$17.5 hourly Auto-Apply 27d ago
Call Center Representative with health insurance industry exp
KLAP6Technologiesllc
Representative job in Akron, OH
Job Description
Minimum Qualifications:
a. Formal Education Required:
High School Diploma or equivalent b. Experience & Training Required:
Minimum of one year of experience performing same or similar responsibilities.
Relevant experience includes: Customer service experience in an information management industry, including call-center, receptionist or administrative support experience that includes customer service responsibilities.
Experience in health insurance/healthcare preferred.
$27k-35k yearly est. 28d ago
Call Center Representative
Nextier Bank 3.8
Representative job in Butler, PA
Provides quality service by telephone to bank customers in an efficient and professional manner. Sells appropriate products via the telephone. Researches and resolves customer requests and answers customer inaqujiries with regard to account maintenance, balance transfers, stop paymenets, statement requests, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Receives and fields incoming customer service calls.
Researches and resolves customer inquiries.
Accepts inbound and makes outbound calls to develop client relationships. Provides follow-up to ensure cusomter satisfaction.
Responsible for knowledge and expertise in utilizing technology and numerous software packages used by the bank.
Resets customer passwords on the Internet Banking Platform.
Accepts and processes customer check orders.
Performs other duties as assigned.
ADDITIONAL RESPONSIBILITIES:
Attend seminars and meetings as appropriate
Maintain confidentiality in accordance with the Code of Ethics
Adhere to established security procedures
Participate in proactive team efforts to achieve departmental and company goals
SUPERVISORY RESPONSIBILITIES:
No supervisory responsibilities
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Communication- Strong verbal and written communication skills and organizational skills.
Computers/Technical --- Personal computer skills, and all company computer applications as necessary, i.e. email; intranet.
Banking -- Knowledge of financial industry and bank dynamics, and a thorough knowledge of bank's products and services, and bank security and transaction policies.
Bank Secrecy Act - In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
EDUCATION AND EXPERIENCE:
High School diploma or equivalent
Availability to work flexible hours
PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to sit, talk and hear frequently, lift up to 10 lbs. occasionally; may be required to work weekends and attend remote meetings.
$28k-33k yearly est. Auto-Apply 60d+ ago
Sales Representative
AM Ford 4.3
Representative job in Jefferson, OH
Come join a growing company where earnings potential is unlimited!
AM Ford of Ashtabula County is actively looking for Professional Sales People to join our team! Prior experience is helpful but not necessary. If you're willing we're able. Your life experiences, combined with our deep knowledge of the automobile industry, along with our collective sales abilities, guarantee a successful, long-term partnership.
Are you able to honestly answer yes to these questions?
Are you a top-performing professional?
Are you capable of developing three to four appointments each day?
Does the thought of representing a Ford vehicle excite you?
Do you possess the wherewithal to deliver a world-class vehicle buying experience?
Will you masterfully demonstrate Ford vehicles to an upscale clientele?
If you have answered yes, read on. Our Consultants' general responsibilities include:
Deliver memorable test drives.
Ensure timely follow-up and maintain strong relationships with previous and prospective clients.
Track clients and manage follow-up on a state-of-the-art CRM system.
Stay up-to-date with the latest Ford products, features, and accessories.
Attend product and training courses.
Maintain the appearance and cleanliness of the store showroom and vehicle lot.
Ensure clients understand the vehicle's main features and warranty.
Master all vehicle product knowledge prior to delivery for the client.
Personalize the vehicle delivery to the client's needs.
Deliver an exceptional Ford experience.
Oversee the client's first real interaction with their new Ford.
Utilize all resources and applications to assist in product information support.
Provide a smooth transition to the appropriate Specialist for future information or concerns.
Maintain a collection of product information and resources to assist in explanations.
Follow up with customers to ensure satisfaction with delivery and to build a long-term relationship.
What are the requirements for this job?
Previous professional sales experience
Proven ability to provide an exceptional client experience
Ability to set and achieve targeted goals
Experience and desire to work with technology
Outgoing personality with expertise in developing relationships (i.e., a “people person”)
Excellent appearance, verbal/written communication, and strong presentation skills
Mastery of technology, especially automotive and personal electronics
Demonstrate excellent communication and interpersonal skills
Strong organization and follow-up skills
Must be willing to submit to a pre-employment background check, BMV screen, and drug screen. Must have a valid driver's license and maintain an acceptable, safe driving record.
Paid Training and Certifications
Highly compensated commission and bonus structure. Health, Dental, Vision, Paid Vacation.
Apply on this site, upload your resume now!
$43k-74k yearly est. Auto-Apply 60d+ ago
In-Home Sales Representative
Pella Windows and Doors | Gunton Corporation 4.4
Representative job in Akron, OH
Sales with Pella
At Pella Windows & Doors by Gunton Corporation, our Residential Sales Representatives deliver a world-class in-home buying experience by selling the Pella Promise:
The best product for your home and budget, a no-mess, no-guess installation, backed by a total care guarantee.
As the largest independent distributor of Pella Windows & Doors, Gunton Corporation has powered more than 90 years of success, and we're growing fast. If you want a career where your effort directly drives your income and your results matter, this is your moment.
Territory
We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas:
Akron, OH
Canfield, OH
Highland Heights, OH
Westlake, OH
What You'll Do - Own the Sale
Run high-impact, in-home sales appointments with qualified homeowners.
Execute the in-home sales process with confidence, urgency, and professionalism.
Present and sell premium Pella replacement products and Gunton services.
Maximize every opportunity through strong time management and CRM discipline.
Conduct evening and Saturday appointments assigned by your Area Sales Manager.
Build strong internal relationships to ensure seamless project execution.
Follow up during and after installation to deliver a World-Class Customer Experience.
Continuously sharpen your product knowledge and competitive edge.
Who Thrives Here
You're competitive, self-motivated, and results-driven.
You're comfortable asking for the sale and closing in the home.
You manage your time like a pro and take full ownership of your pipeline.
You value professionalism, integrity, and long-term customer relationships.
Preferred Experience
College degree (preferred, not required)
Outside or in-home sales experience
Construction, remodeling, or home improvement background a plus
Compensation
Expected first-year earning potential: $85,000+ with uncapped commission and bonus opportunity
Top performers earn $200,000 or more annually
What We Offer
Base salary plus uncapped commission and bonuses
No Overnight Travel
Small Geographical Territories
Paid Training
Vehicle Allowance
Phone and Laptop
Paid Vacation
Paid Parental Leave
Insurance (Health, Vision, Dental, Life)
Flexible Spending Account
401(k) & Profit Sharing
Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
$67k-79k yearly est. 2d ago
Call Center Representative
Bath Concepts Independent Dealers
Representative job in Youngstown, OH
MVP Home Improvements is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Youngstown, OH office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners' information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications We offer an hourly base pay plus uncapped commissions. The average call center representative makes $45k, and top performers make $60k+.
$45k-60k yearly Auto-Apply 60d+ ago
Call Center Representative
Cellular Sales 4.5
Representative job in Fernway, PA
Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Salary Grade/Level/Family/Range
$17-$25 per hour
JOB DESCRIPTION
Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of WorkThis is a full-time position.
TravelNo travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key)
Essentials
* Positive attitude
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Effective communication skills
* Interest and understanding of technology products and services
* Business ownership mentality
Compensation
* The highest in the wireless industry
$17-25 hourly Auto-Apply 25d ago
Collections Representative
Creative Financial Staffing 4.6
Representative job in Hudson, OH
Job title: Collections Representative Schedule: Monday-Friday Salary: $35,300 - $41,600 depending on experience Why This Opportunity Stands Out:
Hybrid role as a Collections Representative
Opportunity to work in a culture focused on personal growth, work-life balance, and collaboration
Supportive environment that promotes continuous learning and creativity
Empowerment to develop impactful solutions for a sustainable future
Responsible for managing past-due commercial credit accounts
Handle both inbound and outbound customer call interactions
Requires effective communication and negotiation skills
Strong emphasis on customer service excellence
On-site amenities (walking path, gym equipment, summer food trucks)
Regular team-building events and community service day
Key Responsibilities
(Collections Representative):
Manage inbound and outbound customer calls regarding delinquent credit accounts via a dialer system
Communicate effectively to determine causes of delinquency and establish payment arrangements
Accurately document all interactions and account statuses
Process electronic payments including debit, credit, and check by phone
Maintain professionalism in interactions with internal teams and customers
Perform additional duties as assigned
Qualifications
(Collections Representative):
High school diploma or equivalent required
Minimum of 6 months of call center collections experience preferred
Strong negotiation and communication skills
High level of integrity and accountability
Self-motivated and able to work independently and in a team environment
Must be available to work the specified hybrid shift
How much does a representative earn in Youngstown, OH?
The average representative in Youngstown, OH earns between $25,000 and $73,000 annually. This compares to the national average representative range of $23,000 to $55,000.