Customer Support Specialist jobs at Republic Services - 1218 jobs
Customer Service Representative
Waste Connections 4.1
Susanville, CA jobs
C&S Waste Solutions of Lassen County, a Waste Connections Company, is looking for a Customer Service Representative to join their team in Susanville, CA!
As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support for waste collection and disposal needs. You will handle inquiries, resolve issues, and ensure customer satisfaction while upholding the values of Waste Connections.
The schedule will be Monday-Friday 7:45 am-5:00 pm.Starting pay is $24.00 per hour.The pay range for this job category is $24.00 - $25.00 per hour.
Key Responsibilities:
Respond to inbound calls, emails, and online inquiries from residential and commercial customers.
Provide accurate information regarding service schedules, pricing, and company policies.
Process service requests, including new account setup, cancellations, and account changes.
Assist customers with billing inquiries, payments, and resolve discrepancies.
Accurately document all customer interactions in the company's CRM system.
Coordinate with dispatch and operations teams to resolve missed pickups, container issues, and other service concerns.
Escalate complex issues to supervisors or appropriate departments when necessary.
Maintain up-to-date knowledge of company services, local regulations, and safety guidelines.
Meet or exceed performance metrics such as call handling time, resolution rate, and customer satisfaction scores.
Perform other duties as assigned.
Qualifications:
High school diploma or equivalent; some college preferred.
1-2 years of customer service experience, preferably in utilities, waste management, or related industries.
Strong communication and problem-solving skills.
Proficiency in computer systems, including Microsoft Office Suite.
Ability to work in a fast-paced environment and handle high call volumes.
Professional, courteous, and customer-focused demeanor.
Work Environment:
Office setting with frequent phone and computer use.
May require occasional interaction with field staff or site visits.
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$24-25 hourly 6d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
Waste Connections 4.1
San Jose, CA jobs
Green Team of San Jose, a Waste Connections company, is looking for ahigh energy Customer ServiceRepresentativeto join our team in San Jose, CA!Previous waste experience would be a huge
plus
!
The schedule will be Monday-Friday 8 hour shift between the hours of 7am and 6pm.
The starting pay for this position is $40/hour.The pay range for this job category is $40-42/hour.
We also offer great family benefits, 401k with a company match, paid vacation time, etc.!
Why you should join us!
CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietaryoperational systems.
Interviews customers and records interview information into computer forcustomer service, talks with customers by phone and in person, to receiveordersforinstallation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collectsdeposits, prepares change of address records and issues discontinuanceorders.
Demonstrate effective use ofsoftware applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced,cooperative, high call volume environment. Solicit sale of new or additional services.
Key Responsibilities: Troubleshoot and resolve customer concerns while maintaining a positive attitude.
Professionalism: Ability to handle difficult situations with professionalism andempathy.
Cover for the reception desk when necessary.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lighted. OurCustomer ServiceReps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSRcall areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensurehigh standards.
Also, long periods spent sitting,typing, or looking at a computer screen are common.
Coaching& Feedback: CSRs will receive regular feedback andcoachingto ensure continuous improvement and excellent service delivery.
MINIMUM JOB REQUIREMENTS:
Bilingual Requirement: Bilingual (English/Spanish) preferred but not required. This position does not include additional pay for bilingual skills.
Ability to read, write, comprehend and communicate in English. High school diploma or equivalent preferred.
2 years of Customer Serviceexperience.
Experience with MS Word, Excel, and Email
preferred
.Typingand10-key skillsare required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
To be considered for any of our current openings you must complete an application at************************* Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$40-42 hourly 6d ago
Bilingual Customer Service Representative
Waste Connections 4.1
Canby, OR jobs
Kahut Waste Services, a Waste Connections company, is looking for a professional Bilingual Customer Service Representative with positive high energy to join our team in Canby, Oregon.
Schedule is Monday-Friday
Shift is 8:00 AM-5:00 PM
Bilingual Spanish/English starting pay is $21.75/hour.
DUTIES AND RESPONSIBILITIES:
This is an in-person position that requires attendance in a call center office setting.
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interact with new or existing customers over the phone, and record information in the computer for customer service billing or product information.
Chat with customers to activate, discontinue, or change services.
Fill out contract forms, determine charges for service requested, collect deposits, prepare change of address records and issue discontinuance orders.
Deliver services to customers in a manner that promotes goodwill.
Interact with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner.
Work in a fast paced, cooperative, high call volume environment with high attention to detail, while interacting with customers over the phone & by email.
Engage or assist with sales for new or additional services.
Prorate customer accounts based on account service changes.
Assist in other areas as needed
MINIMUM JOB REQUIREMENTS:
Ability to read, write, comprehend and communicate in English required.
Ability to read, write, comprehend and communicate in Spanish required.
Minimum typing speed of35 WPM (Words Per Minute)with95% accuracy.
Working knowledge of Microsoft applications such as Word, Excel & Outlook.
High school diploma or equivalent preferred.
2 years of customer service or call center experience preferred.
Fast and accurate typing, in addition to 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
General math skills required.
To be considered for any of our current openings you must complete an application at*************************
Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here:us/en/benefits
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#ACBoost
$21.8 hourly 6d ago
Customer Service Representative
Waste Connections 4.1
Wasilla, AK jobs
Alaska Waste, a Waste Connections company, is looking for a Customer Service Representative to join the team in Wasilla!
Schedule is 8am to 4:30pm, Monday through Friday.
Pay is $22.00per hour, depending on experience, with regular wage increases.
Waste Connections has many stable opportunities for qualified and motivated individuals who want to be part of a dynamic organization. We provide competitive benefits and lots of room for individual growth as the company expands. Because we operate with a highly decentralized structure, we look for individuals who are energetic and have individual initiative and creativity. Join us and be a part of a winning team!
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
Cover for the reception desk when necessary.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lit. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy, and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
Ability to read, write, comprehend, and communicate in English. High school diploma or equivalent preferred.
2 years of Customer Service experience.
Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
To be considered for any of our current openings you must complete an application at ************************* Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$22 hourly 6d ago
Customer Service Representative - In Office
Waste Connections 4.1
Tucson, AZ jobs
Waste Connections of Arizona is looking for a high energy Customer ServiceRepresentativeat our Tucson, Arizona facility.
This is an In OfficePosition on site in Tucson, Arizona.
Schedule: Monday - Friday 8:00am-4:00pm (40 hours per week)
Pay: $19.00 per hour with monthly performance bonuses up to $700 per month!
Why Choose Us?
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
What we need from you:
2 years ofhigh volume Customer Serviceexperience
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$19 hourly 6d ago
Customer Service Representative
Waste Connections 4.1
Portland, OR jobs
Arrow Sanitary, a Waste Connections company, is looking for aCustomer ServiceRepresentativeto work in our Call CenterinPortland, OR!
Schedule is Monday - Friday
Shift is8:00 AM to 5:00 PM
Starting wage is$21.00/hourwith a$.50 increaseafter6-monthsof employment.
Safety Sensitive:No
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interviews customers and records interview information into computer forcustomer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Wordand Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
Cover for the reception desk when necessary.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an In-Personoffice setting.
Areas are clean, ventilated, and well lighted. OurCustomer ServiceReps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
Ability to read, write, comprehend and communicate in English.
High school diploma or equivalent preferred.
2 years of Customer Serviceor Call Center experience.
Experience with MS Word, Excel, and Email preferred.
Typing and 10-key skills are required.
Minimum typing speed of 35 WPM (Words Per Minute) with 95% accuracy.
Excellent organization andcommunication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
To be considered for any of our current openings you must complete an application at*************************
Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here:us/en/benefits
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$21 hourly 6d ago
Customer Service Representative
Waste Connections 4.1
Rockford, IL jobs
Rock River Disposal / Waste Connections is looking for a Customer Service Representative to join the team in Rockford, IL!Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
Other duties as assigned
What we need from you:
2 years ofhigh volume Customer Serviceexperience preferred
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
Pay: $18.50/hr
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$18.5 hourly 6d ago
Customer Service Representative
Waste Connections 4.1
New York jobs
Pay: Starting $21.00/hr. (depending on relevant experience)
Hours: 8 AM - 5 PM
Days: Monday - Friday
Why Choose Us?
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
What we need from you:
2 years ofhigh volume Customer Serviceexperience
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
Bilingual preferred
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Insurance: Life, Short Term/Long Term Disability
If you are a motivated professional with a passion for customer service, we encourage you to apply today!
us/en
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$21 hourly 4d ago
Customer Service Representative
Waste Connections 4.1
Clearwater, FL jobs
Waste Connections is looking for individuals who have a passion for Customer Service Representative, career growth and share our #1 value:
SAFETY!
We are looking for a Customer Service Representative to join the team at our location in Clearwater, FL. This is a scripted call center position where you will handle inbound calls from our customers.
THE POSITION:
This position is the first point of contact for our customers. You will be handling high call volumes along with asteady flow of walk in customers.Additional administrative duties will be required as well. The position is Monday through Friday, 8am to 5pm. Location: Clearwater, FL
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
2 years of Customer Service experience in a high volume atmosphere.
Experience with MS Word, Excel, and Email
preferred
. Typing and 10-key skills are required.
Excellent organization and communication skills.
This position also requires excellent oral and written communication skills as well as ability to read and comprehend technical manuals.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
VETERANS are encouraged to apply.
Apply today
and Connect with Your Future!
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$29k-36k yearly est. 6d ago
Customer Service Representative
Waste Connections 4.1
Brookings, OR jobs
Curry Transfer & Recycling, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Brookings, Oregon. Previous waste experience would be a huge plus!
.
Schedule: Monday-Friday, 8:00am-5:00pm.
Starting pay: $21.00 per hour. +$0.50/hourfor bilingual applicants
Full Benefits: Medical, Dental, Vision, Life, Disability, FSA
Paid holidays off & Generous PTO.
401(k) with company match
Opportunities forcareer growthwithin a stable, nationwide company
A culture built onteamwork, respect, and integrity
.
DUTIES AND RESPONSIBILITIES:
Answers high volume incoming calls from customers.
Responds to voicemail & email inquiries from customers.
Provides information to the public regarding company services and rates.
Receives payments from customers.
Work in conjunction with other departments to resolve customer disputes.
Communicate with customers and complete orders such as starting, stopping, or changing service.
Accurately record & document communications with customers.
Prepare customer work orders, posts those orders to customer accounts, and assures timely communication of work orders to drivers;
Determine charges for service requested, take payments, prepare change, and manage the cash till.
Effectively navigate company specific computer operational systems.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Work in a fast-paced environment while maintaining high levels of detail.
Various office tasks in other areas as needed.
You should be able to start tasks on your own, work well by yourself and with others.
.
MINIMUM JOB REQUIREMENTS:
2 years of Customer Service experience in a high call volume atmosphere.
Arithmetic skill needed to calculate rate adjustments for discounted or partial service.
Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information.
Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an In-Officeacall center. (Not Remote) Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are very common.
.
To be considered for any of our current openings you must complete an application at: ************************
Application information and additional instructions can be found once you select your position of interest.
.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$21 hourly 6d ago
Customer Service Representative
Waste Connections 4.1
Thornton, CO jobs
Waste Connections is looking for a high energy Customer Service Representative to join our GROWING team in Henderson, Colorado.
PAY: $20.00 per hour
Plus incentive bonuses that are paid out monthly!
WHY YOU NEED TO JOIN US:
CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
*Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system.
*Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
*Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
*Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
*Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
*A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
WORKING CONDITIONS AND PHYSICAL EFFORT:
*Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
*CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
*Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
*2 years of Phone Customer Service experience preferred.
*Ability to read, write, comprehend and communicate in English.
*Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
*High School Diploma or GED required.
To be considered for any of our current openings you must complete an application at . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$20 hourly 6d ago
Customer Service Rep
Waste Connections 4.1
Kalispell, MT jobs
We are looking for a Customer Service Representativeto join the team at our location in Kalispell, MT. Previous waste experience would be a huge
plus
!
This position is full time and the schedule is Monday - Friday 7:00AM - 4:00PM.
Starting wage is $20.00/hour. We also offer great family benefits, 401k with a company match, paid vacation, etc.
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
Ability to read, write, comprehend and communicate in English.
2 years of Customer Service experience in a high call volume atmosphere.
Experience with MS Word, Excel, and Email
preferred
. Typing and 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
College degree strongly preferred.
Collections experience strongly preferred.
To be considered for any of our current openings you must complete an application at ************************ . Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)
$20 hourly 6d ago
Customer Service Representative
Waste Connections 4.1
Norfolk, VA jobs
Are you aHigh EnergyCSR?
Do you have Call Center experience?
Bay Disposal is looking for aHigh EnergyCustomer Service Representativeto join the team at our Hauling location in Norfolk, VA.
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
A typical schedule for this position is 8am-5pm Monday-Friday.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
This is an advanced customer service role. Minimum 2 years of Customer Service experience in a high call volume atmosphere required.
Experience with MS Word, Excel, and Email
required
. Typing and 10-key skills are required.
Excellent organization and communication skills.
This position requires excellent oral and written communication skills.
This position requires ability to read and comprehend technical manuals.
Bilingual
preferred.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
Apply todayand Connect with Your Future!
We offer excellent Family benefits including: medical, dental, vision, flexible spending account, short term & long term disability, life insurance, 401(k) retirement.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$29k-36k yearly est. 6d ago
Customer Service Representative
Waste Connections 4.1
Ocala, FL jobs
Join Our Team at Waste Connections
Pay: $17+ per hour (DOE) Schedule: Monday-Friday, 8:00 AM - 5:00 PM
At Waste Connections, we're more than a waste management company-we're a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day.
As a Customer Service Representative, you'll be the voice of our company, helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls-it's about building relationships, solving problems, and making a positive impact.
What You'll Do
Assist customers with service requests, billing inquiries, and account updates.
Work closely with drivers and operations teams to ensure timely and accurate service.
Provide solutions that are cost-effective and environmentally responsible.
What Makes You a Great Fit
Strong communication skills and a passion for helping people.
Experience in a fast-paced customer service environment.
Comfort with Microsoft Office tools and ability to learn new systems quickly.
Why You'll Love Working Here
Competitive pay starting at $17+ per hour (DOE).
Full benefits package including medical, dental, vision, and 401(k) with company match.
Employee programs that support your well-being and growth-scholarships, stock purchase plans, mental health resources, and more.
A culture that values teamwork, safety, and community impact.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$17 hourly 6d ago
Overage Representative (CSR)
Waste Connections 4.1
Opa-locka, FL jobs
Waste Connections is looking for a Overage Representative (CSR) for our location in Opa-Locka, FL. This position is very similar to a call center type position where you will handle inbound calls from our customers.The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections business, so they can resolve various types of customer issues. Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand.
A typical work schedule is Monday - Friday 8:30am - 5pm with the occasional Saturday. Average workweek is 42.5 Hours. Full benefits offered the 1st of the month following 60 days of employment.
$19.00 an hour DOE
Responsibilities:
Follow the company phone scripting on all calls
Work in a fast paced, cooperative, high call volume environment
Work in conjunction with other departments to resolve customer disputes and issues
Interact with customers and records interaction information into computer
Talk with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service
Determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders
Adjust complaints concerning billing or service rendered, referring complaints
Deliver services to customers in a manner that promotes goodwill. Interact with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues
Complete additional tasks as assigned by management
Training all new employees and temps when necessary
Complete any company assigned training programs
Promote Waste Connections standard operating procedures, which assure efficient environmentally correct and safe workplace practices
Working Conditions:
Work environment is an office setting. Areas are clean, ventilated, and well lite. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards Also, long periods spent sitting, typing, or looking at a computer screen are common.
Ideal Candidates Will Have:
Candidates must have a minimum of 2 year of Call Center Customer Service experience
Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required
Excellent organization and communication skills
Proficiency in Spanish & English a must.
Experience in collections
VETERANS are encourage to apply.
We offer excellent Family benefits including: medical, dental, vision, flexible spending account, long term disability, short term disability, life insurance, 401K retirement and unlimited opportunities to.
If you have any questions or need help with your application feel free to call the Recruiter, Pete Carreon at .
"Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$19 hourly 6d ago
TREASURY SPECIALIST
The Geo Group, Inc. 4.4
Boca Raton, FL jobs
Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
* Paid Time Off
* Paid Holidays
* 401(k) Matching
* Health Insurance
* Vision Insurance
* Life Insurance
* Health Savings Account
* Tuition Reimbursement
* Employee Discount
* Reduced Tuition Rates
* Disability Insurance
* Employee Assistance Program
* 401(k)
* Pet Insurance
* Dental Insurance
* Paid Training
* Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
Responsibilities
Summary:
The Treasury Specialistsupports the organization's treasury operation by preparing and processing weekly bank deposits, administering all bank accounts signature cards, and performing all support activities needed to process EFT payments through Treasury. In addition, this position will be responsible for preparing monthly bank fees and interest earned journal entries for several Money Market accounts and reconciling bank accounts as needed.
Primary Duties and Responsibilities:
The Treasury Specialist maintains a master list and prepares Wire or ACH requests for recurring monthly wire requests.
Verifies payment instructions and maintains all electronic payment support.
The Treasury Specialist prepares checks for payment and Tax filings for the Canadian subsidiary.
Coordinates the opening, closing and maintenance of domestic bank accounts.
The Treasury Specialist prepares, processes, and deposits all miscellaneous checks received.
Verifies payment instructions and maintains all electronic payment support.
The Treasury Specialist performs clerical duties including typing, organizing, and filing various treasury related documents.
Provides back-up for processing vendor set-up/change requests. Follows up with requestor to ensure that information is complete, and ensures necessary signatures are obtained and enters information into the vendor tracking system.
Performs other duties as assigned.
Qualifications
Minimum Requirements:
High School diploma or equivalent.
One to three (1-3) years of corporate treasury or banking experience is desired; Bookkeeping or entry level accounting is acceptable. Data entry experience also highly desirable.
Must have experience using spreadsheet and word processing software.
Ability to communicate effectively to ensure that all necessary information is obtained to perform the duties assigned.
Must be organized and detailed oriented to appropriately handle the high volume of requests received by the department.
Must be able to work independently without constant oversight but also communicate effectively with the rest of the team.
Ability to work with computers and the necessary software typically used by the department.
The GEO Group, Inc.
$29k-40k yearly est. 2d ago
Customer Service Evaluator
Data Quest Investigations 3.2
Fitchburg, MA jobs
Data Quest LTD is seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, museums, malls, retail stores, and parking facilities in your area and throughout the country. Audits pay a flat fee between $15- $50 depending on the type of evaluation. Create a shopper profile and submit your resume if interested in these independent contractor opportunities.
Desired skills: Reliable transportation, good communication and writing skills, observant and detailed.
Thank you.
Data Quest Evaluator Sign Up
Compensation: $0.15 - $0.50 per hour
Established in 1981, Data Quest, Ltd. is a licensed, insured and bonded, full-service corporate private investigations agency, which provides elite information gathering, and loss prevention & detection expertise to companies, attorneys, and individuals throughout the United States.
Headquartered in Massachusetts, Data Quest's clients consist of more than 1,000 companies in a wide range of industries, including Fortune 500 corporations as well as smaller companies on a local and regional level.
• Corporate & Domestic Investigations
• Background Checks
• Employee Tip Line Programs
• Employment Screenings
• Interrogations
• Interview & Statement Taking
• Loss Prevention Consultations
• Loss Prevention Seminars
• Missing Persons (Skip Trace/Locate)
• Mystery Shopping
• Pre- and Post-Employment Screenings
• Public Record Research & Retrieval
• Security Guards
• Surveillance
• Undercover Investigators
$77k-141k yearly est. Auto-Apply 60d+ ago
Customer Retention & Quoting Specialist
Jm Test Systems 4.0
Baton Rouge, LA jobs
←Back to all jobs at JM TEST SYSTEMS LLC Customer Retention & Quoting Specialist
JM Test Systems is seeking a proactive Customer Retention & Quoting Specialist to supportcustomers within an assigned region by managing recalibration follow-ups, preparing quotes, and ensuring a seamless customer experience. This role is ideal for someone who is detail-oriented, customer-focused, and comfortable with phone/email communication.
Key Responsibilities
Contact customers about upcoming or overdue equipment recalibrations and safety testing.
Respond to customer inquiries and prepare accurate service quotes.
Support Outside Sales Representatives with quoting needs.
Maintain customer records in CRM and update equipment/service details.
Use internal tools (CalMapp, CRM) to identify overdue equipment and track follow-ups.
Log customer interactions and maintain detailed communication history.
Document and submit customer complaints in the Concern Log; escalate issues when needed.
Collaborate with internal teams to ensure timely and accurate service.
Qualifications
Experience in customer service, sales support, or quoting preferred.
Strong communication and organizational skills.
Comfortable managing follow-up calls and maintaining customer relationships.
Proficient with Microsoft Office and CRM systems (or willing to learn).
Detail-oriented with the ability to multitask in a fast-paced environment.
Why Join Us
Supportive, team-oriented environment
Opportunities to grow within a well-established company
Meaningful role focused on customer satisfaction and retention
Benefits:
Stability and Unlimited Opportunity!
Medical, Dental, and Vision Insurance
HSA with Employer Contribution
401(k) with Company Matching
Paid Time Off: Vacation, Sick Leave, Birthday, and Holidays
Employer-Paid Life Insurance
Schedule:
40 hour work week
Monday to Friday
Please visit our careers page to see more job opportunities.
$29k-37k yearly est. 60d+ ago
Customer Relations Account Specialist
Area Wide Protective (Awp 4.5
Santa Ana, CA jobs
AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection.
Job Description
As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.
Enter high volumes of data into the various systems timely and accurately for billing purposes
Adjust and handle billing discrepancies and rejections timely and accurately
Validate, verify, and compare contract agreements as needed
Provide excellent customer service and provide customers with a positive experience
Support the team in securing timely payments from customers
Act as a resource for other functions within AWP
Answer phones and respond to inquiries using a professional and courteous demeanor
Provide general office support and peer training as requested
Comply with all AWP policies, procedures, and safety requirements
Perform other duties and special projects as assigned
Qualifications
High school diploma or GED required
3-5 years AR/Billing experience preferred
Strong customer service skills
Basic knowledge of accounting principles and terminology; strong math skills
Excellent verbal and written communication
Intense focus on accuracy and attention to detail; organized
Problem-solving skills
Critical thinking skills
Demonstrate high degree of accuracy and attention to detail
Excellent organizational skills
Outgoing & assertive personality - not afraid to approach individuals
Proficiency with Microsoft Office Suite Products (Excel, Word)
Experience with American Contractor, Prelude, Microsoft Great Plains, and Salesforce software preferred
$68,000 - $72,000
Additional Information
Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.
Eligibility for benefits starts on the 1st of the month following your hire date.
Company-paid life insurance coverage.
Company-paid long-term disability (LTD) insurance.
Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Participation in the 401(k) retirement plan.
Paid Time Off (PTO) and paid holidays.
AWP
Safety is an
Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$68k-72k yearly 23h ago
Customer Relations Account Specialist
AWP Safety 4.5
Santa Ana, CA jobs
AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection.
Job Description
As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.
* Enter high volumes of data into the various systems timely and accurately for billing purposes
* Adjust and handle billing discrepancies and rejections timely and accurately
* Validate, verify, and compare contract agreements as needed
* Provide excellent customer service and provide customers with a positive experience
* Support the team in securing timely payments from customers
* Act as a resource for other functions within AWP
* Answer phones and respond to inquiries using a professional and courteous demeanor
* Provide general office support and peer training as requested
* Comply with all AWP policies, procedures, and safety requirements
* Perform other duties and special projects as assigned
Qualifications
* High school diploma or GED required
* 3-5 years AR/Billing experience preferred
* Strong customer service skills
* Basic knowledge of accounting principles and terminology; strong math skills
* Excellent verbal and written communication
* Intense focus on accuracy and attention to detail; organized
* Problem-solving skills
* Critical thinking skills
* Demonstrate high degree of accuracy and attention to detail
* Excellent organizational skills
* Outgoing & assertive personality - not afraid to approach individuals
* Proficiency with Microsoft Office Suite Products (Excel, Word)
* Experience with American Contractor, Prelude, Microsoft Great Plains, and Salesforce software preferred
* $68,000 - $72,000
Additional Information
* Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.
* Eligibility for benefits starts on the 1st of the month following your hire date.
* Company-paid life insurance coverage.
* Company-paid long-term disability (LTD) insurance.
* Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
* Participation in the 401(k) retirement plan.
* Paid Time Off (PTO) and paid holidays.
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.