Requirements manager jobs in Bayonne, NJ - 990 jobs

Gold Street Abstract is hiring an experienced Settlement / Escrow Manager to oversee the settlement process and funding for high-end commercial transactions. Key Responsibilities Manage and coordinate the escrow process from start to finish. Prepare and review settlement statements and disbursements. Communicate with clients, lenders, and interested parties, to ensure smooth transactions. Handle the accounts in compliance with legal and regulatory requirements. Resolve discrepancies or issues promptly and effectively. Qualifications Minimum of 5 years of experience in title insurance settlement and funding. Familiarity with commercial real estate transactions. Strong knowledge of escrow regulations and accounting principles. Excellent communication and organizational skills. Ability to handle high-pressure situations with professionalism. #J-18808-Ljbffr

BettingJobs is currently recruiting for a leading iGaming supplier. This client is looking to hire a Sportsbook Manager to join their team based in New Jersey. Responsibilities: Lead and manage sportsbook operations across Canada and the US, driving accuracy, profitability, and operational excellence. Supervise and mentor a team of traders, fostering collaboration, accountability, and data-driven decision-making. Compile and manage odds for pre-game and in-play markets across major sports: NFL, NBA, MLB, NHL, CFL, and NCAA Football & Basketball. Monitor live events and market movements, adjusting prices and exposure in real time to optimize margin and manage risk. Leverage automated trading systems and live odds feeds to ensure accurate, competitive, and responsive market coverage. Analyse betting behaviours and trends to refine limits, pricing, and promotional strategies. Partner with Product, Marketing, and Compliance teams to tailor the sportsbook offering for the Canadian and US markets. Provide strategic input on product development, localization, and future expansion across North America. Requirements: 4+ years of hands-on experience as a Sportsbook Manager. Deep understanding of Ontario's iGaming market and New Jersey's market. Strong expertise in US and Canadian sports betting, including core and niche markets. Proven ability to manage risk, oversee trading teams, and perform under pressure in live environments. Advanced knowledge of sports betting mechanics - spreads, moneylines, totals, parlays, props, teasers, and futures. Experience with automated trading platforms, live odds feeds, and sportsbook management systems. Exceptional analytical and numerical skills, with keen attention to detail. Strong leadership, organizational, and cross-functional collaboration skills.

ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Group offers a service that is uncompromised in delivering seamless, thought out, top-quality event and travel solutions to global corporate clients, leading brands, and industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. ROLE OVERVIEW TM G are seeking a highly motivated, organized people-focused member to join our team. We're recruiting a People Operations Manager who will provide critical operational support to the People & Culture Director and Leadership team enabling them to focus on strategic priorities, drive business outcomes, and maintain high-quality service for our employees and leaders. This role combines day-to-day office and HR delivery and support ensuring that HR programs and practices align with our Company values and foster a strong and inclusive culture. You'll also support special projects and events, playing a key role in keeping our fast-paced team organized, connected, and running efficiently. This role requires a self-starting professional who thrives in a fast-paced environment and isn't afraid to roll up their sleeves. You'll drive everyday people operations, keep our office running smoothly and supporting recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise. The ideal candidate sees difficult projects as opportunities for growth and innovation and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities. This role offers the opportunity to directly shape how we support and scale the Company as we continue to grow. KEY RESPONSIBILITIES HR People Management Employee Lifecycle Administration: Manage new hire onboarding and offboarding processes including paperwork, introductory documentation, system entry. Ensure all employment records are accurate, up-to-date, and compliant with federal and state regulations. Maintain accurate employee records on our HRIS system Cezanne, manage system administration ensuring data integrity and provide troubleshooting support and guidance to users. Benefits & Payroll Liaison: Act as the primary point of contact for employees regarding health insurance, 401(k), and other benefits inquiries. Coordinate with external brokers and payroll providers to facilitate annual open enrollment and ensure timely, accurate payroll input changes. Policy & Compliance: Maintain, update and distribute the Employee Handbook and relevant Company Policies. Ensure compliance with federal, state, and local employment laws and regulations, recommend best practices. Monitor changes in labor laws, federal and New York State highlighting important changes that could impact the business. HR Support: Serve as the HR contact for our employees and managers, providing guidance on policies, procedures, and people practices. Support with employee relations, grievances, disciplinary and investigation hearings, providing resolution to workplace matters in alignment with legal and company standards. Assist with the coordination of performance reviews, goal setting, engagement surveys and training sessions. Manage leave administration including PTO, FMLA, short-term disability for employees in compliance with relevant laws. Assist with HR operational projects such as system implementations, vendor transitions or policy rollout. Support companywide communications, drafting, sending and managing any actions or follow ups. Recruitment & Initial Screening: Oversee the end-to-end recruitment process ensuring timely and professional candidate communication throughout. Manage job postings across all necessary internal and external platforms and the company career site. Conduct initial candidate resume screening to determine minimum qualifications. Organise, schedule and diarise all interviews as well as perform preliminary screening to assess cultural fit, basic competencies, availability and compensation expectations. Maintain accurate candidate tracking, provide updates to hiring managers and key stakeholders throughout the process. Office & Administrative Management Facilities & Supplies: Manage and maintain the NYC Office and assist with basic administrative vendor support for the London Office. Serve as the primary liaison for office vendors e.g. building management, cleaning services, utilities, security. Coordinate all visitor scheduling including building access, meeting room bookings and preparation. Order and maintain office supplies and equipment, inventory management in line with set budgets. Maintain health and safety standards and policies, ensuring the office is a clean and safe working environment. IT & Onboarding Logistics: Coordinate with external IT support to manage equipment inventory for laptops, monitors, phones. Set up workstations for new hires and coordinate their logistical onboarding requirements. In person IT & equipment troubleshooting and support. Manage small volume of mail flow and courier services. Expense & Budget Support: Assist the Finance team with basic invoice submission and vendor payment tracking. Depositing checks and other financial administrative tasks. Culture & Events: Serve as part of the TM G Social Committee, providing insights and ideas as well as delivering cultural activations and thoughtful team building opportunities. Promote the day-to-day practices associated with building a stronger company engagement and commitment towards our company values. Plan and execute social events, team lunches, and annual holiday parties in NYC and sometimes coordinate cross-office virtual and in-person events. Maintain a welcoming and organized office environment fostering an authentic, inclusive, and connected workplace culture. Coordinate travel arrangements, ensuring alignment with company travel policies. SKILLS AND ATTRIBUTES Experience & Knowledge 4-6 years' experience in HR and/or office management, ideally within a small, fast-paced, or creative business environment. Experience supporting HR processes across the full employee lifecycle. Familiarity with US employment practices and compliance requirements federal and NY state. Experience using HRIS systems e.g. ADP, Cezanne, BambooHR, Ripple. Comfortable liaising with external vendors such as ADP, benefits brokers, and IT support. Experience coordinating recruitment logistics, interviews, and candidate communications. Exposure to performance review coordination and employee engagement initiatives. Organised and confident managing office operations, facilities, and vendor relationships. Comfortable with basic finance administration such as invoice tracking and expense submissions. Attributes & Mindset Highly organised, detail-oriented, and proactive with strong follow-through. Excellent communication and interpersonal skills, approachable, empathetic, and professional. Adaptable and comfortable working in a fast-paced, evolving environment. Confident in following process and being able to navigate sensitive situations professionally. Collaborative and people-focused enjoys supporting others and contributing to a positive team culture. Discreet and trustworthy when handling sensitive or confidential information. Problem-solver with a practical, “can-do” attitude and initiative to get things done. Able to balance multiple priorities and deadlines with a calm, structured approach. Culturally aware and inclusive in interactions across diverse teams. Bonus Skills (Nice to Have) Familiarity with event planning, internal communications, or company culture initiatives. Experience within the events, hospitality, or creative industries. Basic understanding of DEI, wellbeing, or employee engagement programs. Experience supporting cross-office communication or global teams. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. WHAT IS ON OFFER Competitive salary 22 days PTO plus set federal holidays Hybrid working, 4 days in the office and 1 day from home Additional 14 days per year work from home Health, Dental & Vision 401K Preferential Travel Rates Monthly Pay Day Meals & Company Socials

A global creative goods marketplace is seeking a Senior Product Design Manager to lead the design systems team. This full-time position involves establishing design quality standards while managing and mentoring a team of product designers. Candidates should have extensive experience in product design and a strong track record in team leadership. The role supports remote work but requires some office attendance for local candidates. Benefits include competitive salary and equity package. #J-18808-Ljbffr

Job Title: Engagement Manager - Airport IT Operations Salary Range: $49-64/hr Required Skills & Qualifications Applicants must be able to work directly for Artech on W2 Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field 10 years in IT program/operations management, with at least 5 years in airport or government-regulated environments Proven track record managing greenfield implementations with complex IT ecosystems Hands-on experience with Infrastructure, Cybersecurity frameworks, ERP systems, and IoT applications Strong knowledge of federal regulations, aviation standards, and compliance frameworks Excellent vendor management and stakeholder engagement skills Ability to manage large-scale, multi-vendor IT operations under strict regulatory controls Exceptional communication, leadership, and problem-solving abilities

The role we are seeking is a Data Governance Project Manager with 5+ years of experience to lead the delivery of complex projects and advance data governance initiatives in Finance, preferably in the Capital and RWA domain. The candidate needs to be able to collaborate with cross-functional teams across IT, Finance, and Risk, operating in a dynamic, fast-paced, and high-visibility environment. The candidate is expected to: - Possess strong analytical and communication skills to support initiatives aimed at improving the quality, timeliness, and centralization of data, while also delivering capabilities to enhance financial and regulatory reporting processes. - Document current-state processes and define business requirements, including target-state process design. - Perform and leverage in-depth data analysis to define business requirements and ensure alignment with technology implementation. - Manage and participate in complex cross-functional projects from initiation through execution, ensuring alignment with strategic objectives and timely delivery. - Develop user stories with clearly defined acceptance criteria and coordinate User Acceptance Testing (UAT) planning and test scenarios in collaboration with all stakeholders, including IT, end users, and project teams. - Possess advanced analytical and problem-solving skills with ability to grasp complexities and make sound decisions under pressure and resolve issues efficiently. The candidate should be able to demonstrate the following key skills & competencies: - Over 5 years of experience as a Business Analyst, delivering insights and driving process improvements across cross-functional teams. - Excellent written and verbal communication skills; adept at engaging stakeholders at all organizational levels. - Highly organized with strong attention to detail and a process-oriented mindset. - Proactive self-starter with effective time management skills and a collaborative team approach. - Strong analytical and problem-solving capabilities, with experience in data quality assessments, root cause analysis, and data reconciliation. - Familiar with process design and strategic thinking to support business transformation initiatives. - Strong proficiency in Microsoft Visio and Excel. - Background in Data Governance or Data Lineage initiatives. - Experience working in Agile teams and an understanding of Agile practices and tools such as Rally, JIRA, Alteryx and Power BI are desirable. The following skills & experience are a plus: - Exposure to financial instruments including Fixed Income, Equities, and Derivatives. - Experience in data quality management within financial services or capital markets. - Knowledge of financial statements and regulatory reporting frameworks is an added advantage. - Experience and in-depth knowledge of Basel III Capital & RWA rules and reporting. - Experience in CCAR and/or Regulatory Reports such as 10Q/K, FR-Y9C, FR-Y15, FR-2590, FR-Y14A, etc. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Change Manager - Infrastructure Programs GMA Engineering is seeking an experienced Change Manager to support major infrastructure and transportation programs. The role supports procurement, project delivery, contract administration, and change order management. Key Responsibilities Lead and manage change management processes during project delivery Evaluate proposed scope, cost, and schedule changes and provide technical recommendations Manage the Notice of Proposed Changes (NPC) Log, ensuring accurate documentation and traceability Support review, negotiation, and approval of Contractor-Initiated Change Orders (CICs) and claims Coordinate and document impacts of changes across scope, cost, schedule, and risk Maintain version control and historical records of approved changes Contribute to change-related reporting, dashboards, and leadership briefings Support continuous improvement of change control processes, tools, and documentation Coordinate with clients, designers, contractors, and delivery partners Support procurement activities, including document development, clarifications, addenda, bidder Q&A, and evaluation of cost and schedule impacts Support administration of the construction contract. Qualifications 8-20+ years of experience in change management, project controls, or commercial management Experience supporting procurement and delivery of large infrastructure projects Experience on rail or transportation projects New York region experience preferred Strong understanding of project controls, contract administration, and technical review processes Excellent analytical, negotiation, communication, and documentation skills Familiarity with PMIS and document control systems Bachelor's degree in Engineering, Construction Management, or related field preferred (or equivalent experience) Why GMA Engineering? At GMA Engineering, we work on transformative projects that impact the future of transportation and mobility. We are committed to integrity, excellence, and professional development. When you join our team, you join a collaborative environment that values both innovation and compliance. We offer: Competitive salary and benefits, $150,000-$225,000 depending on experience. Professional growth and training opportunities A mission-driven team environment Work-life balance and flexible options

About The Company A hypergrowth Series B AI SaaS startup, backed by top-tier venture capital firms, is hiring a Founding Implementation Manager to help build and scale its customer implementation function. The company is growing quickly, and this role sits at the center of that growth, with real ownership over how customers are onboarded and set up for success. You'll have a direct hand in shaping implementation processes, working closely with product and engineering, and seeing the impact of your work from day one as the platform and customer base scale. Key Responsibilities Lead the implementation process for new customers from kickoff through full go-live Own end-to-end implementation planning, timelines, milestones, and delivery across assigned accounts Manage customer data migrations from legacy systems based on defined requirements and success criteria Configure the platform to align with customer workflows and business needs Serve as the primary point of contact for customers during the implementation phase Deliver customer training sessions to ensure users are confident and effective using the platform Partner closely with Product and Engineering to communicate bugs, usability issues, and enhancement requests Proactively identify risks, blockers, and scope changes, and drive resolutions Develop, document, and continuously improve implementation playbooks, best practices, and internal processes Ensure a smooth handoff from implementation to post-go-live customer success and support teams Experience 5+ years of experience in software implementation, solutions delivery, customer success, or a related SaaS role Bonus: experience working with financial systems, ERP platforms, or data-heavy products Proven ability to manage multiple concurrent implementations in a fast-paced environment Strong technical aptitude with the ability to quickly learn and configure new software platforms Comfortable working cross-functionally with Product, Engineering, and Customer Success teams Intermediate proficiency in Microsoft Excel or Google Sheets for data validation and analysis Bachelor's degree or equivalent practical experience

Empowered Hospitality is on the lookout for a rockstar Catering Senior Service Manager for our fantastic hospitality client located in New York, NY! What We're Looking For 3-5+ years of hands-on experience in off-premise catering, event management, or hospitality operations 2+ years of leadership in the catering world Sharp understanding of beverage cost control and inventory management that keeps quality high and budgets happy Extensive knowledge of wines, spirits, beer, and the craft of cocktail creation Proven success in high-end catering or luxury event environments where perfection is the standard Deep appreciation for culinary excellence, current industry trends, and fine dining service Understanding of NYC's unique event landscape, logistics, and hospitality market What Our Clients Offer Competitive compensation and benefits Opportunity to be part of a new and exciting concept! Empowered Hospitality and our clients are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities & Accountabilities: Demonstrate a passion and commitment for exceptional service by measuring service standards daily and leading our team to be the best! Have excellent communication skills. Confident in teaching, developing, and guiding others. Ensure that our product quality is outstanding and that our recipes are followed. Able to execute the administrative functions supporting the day-to-day operations, such as: ordering, receiving, inventory, labor management, food safety, and cleanliness. Hire, train, coach and write schedules for all positions on the Team. Ensure company training programs are utilized by Team Members and Supervisors. Develop a thorough understanding of systems used for cost control. Qualification Requirements: Must be able to pass the federal TSA background check to work in the airport Must have Management experience working with union employees. Airport management experience preferred 4+ years' experience in a high quality, restaurant and/or retail food experience. 2+ years' experience in a management or supervisory position - restaurant or retail. Strong business acumen, with a deep understanding of leading in a retail environment. Computer literacy to operate our retail POS system, Word, and Excel. Excellent communication, multitasking, analytical, and organizational skills. Has appropriate state/county alcohol service certification.

As the Lifestyle Manager you will work at one of LIVunLtd's luxury residential or commercial buildings to oversee the concierge services the residents|tenants receive. The Lifestyle Manager will oversee day-to-day related concierge and facility functions and activities, and administer company policies and procedures. As the Lifestyle Manager, you will serve as the main point of contact for all things related to concierge requests and assist in managing the Lifestyle Associate/s. The ideal candidate will have experience in event coordination, concierge services, and providing elevated hospitality. ESSENTIAL RESPONSIBILITIES Events, Promotion, Sales, and Networking * Work with off-site Creative Team to coordinate programs, activities, classes, and events on property. * Ensure LIV-approved promotional materials are on display on property. * Attend periodic on-site parties and functions. * Reconcile and submit invoices for all purchases and expenses. * Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors. * Complete and maintain a "Neighborhood Guide" (guide provided by Creative Team) for local businesses in proximity to the property. * Make regular visits to "hot list" restaurants and venues to create awareness of our needs and our brand. * Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working. Operations + Facility Management (location dependent) * Manage package service and dry cleaning. * Log and assign maintenance requests to appropriate party. * Manage key distribution. * Oversee day-to-day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment * Ensure compliance with safety/emergency/incident/accident protocols. * Maintain effective communication with residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences. * Training, educating, monitoring, and coaching on-site staff on all facility procedures. * Reporting issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc. Fitness + Group Fitness Programs (location dependent) * Promote and coordinate LIVunLtd's personal training sessions, private instruction, and massage services for residents. * Display and stock marketing materials on-site provided by the Creative Team. * Relay client and resident group fitness programming feedback and requests to Fitness + Wellness Director. Pool Operations (location dependent) * Monitoring Lifeguard attendance and performance. * Maintaining Department of Health daily, weekly and monthly recording on chemistry, system maintenance, and usage. * Report any issues or repair needs to property management, LIVunLtd management, pool service provider and all parties necessary to maintain compliance requirements. * Identify and propose repairs, annual maintenance and upgrade items. SKILLS AND QUALIFICATIONS * Minimum 2-year experience in luxury hospitality, fine dining, high-end travel, or luxury retail. * In-depth knowledge of New York City attractions, nightlife, restaurants, and shopping. * Enthusiastic, passionate and knowledgeable about the hospitality industry. * Thrive in a dynamic, fast paced environment. * Excellent verbal and written communication skills. * Superior time management skills. * Knowledge of multiple languages is an additional asset * Knowledge of BuildingLink and Salesforce are bonus qualities. * Proficient in Google suite * Ability to work independently with remote supervision. * Ability to work with all levels of staffing, other management and clientele. * Great opportunity for those with experience as a personal assistant, concierge, and event planner or those who have worked in guest services, members services, private membership clubs. BENEFITS As a Member of the LIVunLtd Team you can expect: * Growth opportunities * A fun, friendly, professional working environment * Competitive compensation within industry standards * Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance COMPENSATION Being the third party nature of LIVunLtd, salaries are dependent on relevant experience and the location of the position. LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States

About Everest: Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world. About the Role: This posting is for a CAT Portfolio Manager position in the Global CAT & Exposure Management Department of Everest Insurance, a member of the Everest Group, Ltd. In this pivotal role, you will be empowered to leverage advanced statistical modeling and analysis to drive tactical and strategic decision-making across the organization. If you are passionate about pushing the frontier of catastrophe risk management and in leveraging the latest developments across multiple hot disciplines (including climate science, data science, insurtech), this is the job for you. Responsibilities: Lead the charge in developing innovative catastrophe portfolio management solutions: Apply advanced statistical and analytical skills to create impactful actionable insights that optimize our risk profile and maximize risk-adjusted returns. Uncover groundbreaking insights: Research, develop, and present innovative perspectives on our portfolio, transcending traditional methods to identify new opportunities and mitigate emerging risks. Revolutionize our data analytics capabilities: Enhance our data capture, risk analysis, and automation tools, extracting actionable insights to inform critical business decisions. Master complex datasets: Work independently with extensive datasets, ensuring data quality, resolving anomalies, and proactively addressing data quality issues to maintain the highest level of analytical accuracy. Develop impactful visualization tools: Design customized risk metrics, data visualizations, and mapping tools that empower underwriting leaders with actionable insights. Communicate with impact: Translate complex analytical findings into clear, concise narratives that resonate with both technical and non-technical stakeholders. Work experience & qualifications: 5-10 years of Commercial Property Catastrophe and Exposure Management experience; exposure management in terrorism and cyber a plus Working knowledge of the Verisk Touchstone catastrophe modeling software Demonstrable rock-solid programming experience. Must be able to write SQL fluently. A history of using Python, C#, or other languages to automate data flow and workflow processes across multiple enterprise products. Excellent oral and written communication skills with experience explaining complex technical and analytical concepts to business colleagues and senior management. Excellent problem solver: apply logic and reasoning to identify pros/cons of possible solutions, think through all angles and future implications when making decisions. A business-oriented focus (motivated, self-directed, organized, and analytical), with the ability to interpret complex data and translate findings into actionable insights. Ability to work well in a team environment as well as independently. Locations Warren, NJ New York, NY Boston, MA The base salary range for this position is $134,000 - $185,400 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). What if I don't meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn't align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process. Our Culture At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging. Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together. All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. Type: Regular Time Type: Full time Primary Location: Warren, NJ Additional Locations: Boston, MA, New York, NY Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at *********************************. Everest U.S. Privacy Notice | Everest (everestglobal.com)

Key Responsibilities: Preparation and assessment of key banking and approval processes to include the following: Customer withdrawal requests such as retail cash withdrawals, other fast-method withdrawals, Customer refund request and Manual customer transactions, including direct bank wire deposits. Work closely with the Finance team to complete daily reconciliations and assist with all payment requirements Work closely with the Client Relations team to answer inquiries related to all things payments related and facilitate customer contact where necessary Coordination with Compliance regarding submission of FINCEN/AML reporting to include investigating customers and determining when to file Suspicious Activity Reports (SAR) and Currency Transaction Reports (CTR); and regarding lodgment of Gaming Regulating Body reporting to include investigating customers and determining when to file fraud forms and miscellaneous issues Working with others in Operations and Compliance to regularly send internal reports such as payment gateway statistics and chargeback statistics, payment performance, fraud trends, chargeback ratios, customer payment behavior and other key metrics. Analyze transaction data to identify emerging risks, opportunities for automation, and areas for process improvement, identifying fraud risks and mitigating the risk of loss Review and investigate customer activity to minimize fraud, ensuring all payment processes comply with NJDGE regulations Configuring and tuning automated fraud rules and payment checks to improve approval rates while minimizing risk Investigate and action all appropriate chargeback requests, including receiving chargeback notifications, closing and reconciling appropriate accounts and balances, and gathering evidence where necessary to win chargeback cases Work with Operations & Compliance to manage and oversee KYC workflows, ensuring all customer verifications are completed accurately and in compliance with regulatory requirements. Work with the Compliance, Operations and Marketing teams to assess risk profiling of customers Close and notify customer accounts where appropriate Strong work ethic. Is accountable, works smart and pushes self and others for results Relates and works cooperatively with people across levels, functions, culture, and geography to achieve shared goals Monitor and optimize both automated and manual payment review processes to ensure efficiency, accuracy, and compliance with regulatory requirements. Collaborate with Product and IT to test, validate, and enhance payment flows, automated rules, and fraud detection tools. Oversee implementation and tuning of automated checks Excellent communication skills, both written and verbal, and is effective in a variety of communication settings, i.e. one to one, small and large groups, and among diverse styles and position levels Innovative and comes up with useful ideas that are new, better, or unique Learns quickly. Takes on the challenge of unfamiliar tasks Willingness to work nights, weekends, and holidays Essential Requirements: Bachelor level degree or relevant work experience 2+ years of experience in a payments, fraud, AML, or other relevant analytical role 1+ years in iGaming work experience Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Knowledge/Work Experience: Must be able to qualify for and maintain all required New Jersey Division of Gaming Enforcement (NJDGE) licenses and approvals, and reside and perform work within the State of New Jersey. Language Skills: Proficiency in English is required Mathematical Skills & Reasoning Ability: Must be able to operate independently and make decisions Must have basic arithmetic skills Must be able to analyze complex documents Must be able to reconcile complex bank accounts Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Craps dealer will perform the function of Stickperson.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and prolonged sitting during the shift. Work Environment: The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment varies. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Must be able to handle intoxicated guests in a professional manner. Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce. NOTE: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization. Salary: $60,000 - $80,000

Rosati's Pizza is ‘Chicago's Greatest Thin Crust Pizza' company built on family values, work ethic, and teamwork. At Rosati's, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe.Most Rosati's Pizza locations are locally owned and operated by entrepreneurial, franchised Operators. A range of Team Member opportunities exists at each restaurant, including front-of-house, back-of-house, and leadership roles.Our aim is to serve guests and communities well, and we know that starts with people. Creating a positive and productive place to work is important to both Rosati's Pizza and our franchisees. Job Summary:We are looking for a Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant's revenue, profitability, and quality goals. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards.To be successful in this role, you'll need management skills and experience in both the front and back of the house. We want you to know how to oversee the entirety of the restaurant from checking in with customers to back-of-the-house management experience. You'll hire qualified staff, set work schedules, oversee food prep, and make sure we comply with health and safety regulations.We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have memorable experiences with Rosati's. Responsibilities: Coordinate daily front and back of the house restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Ensure compliance with sanitation and safety regulations Control operations costs and identify measures to cut waste Create detailed reports on weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and events Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Qualifications: Proven work experience as a Manager in the restaurant/hospitality industry Proven customer service experience as a manager Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff Strong leadership, communication, motivational and people skills Acute financial management skills BS degree in Business Administration, hospitality, the management, or culinary schooling is a plus You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development Possess the ability to motivate your staff in a positive and creative manner Benefits/Perks: Competitive Hourly Wages Friendly, Team-Oriented Environment Excellent Growth Opportunities Compensation: $15.00 - $18.00 per hour Rosati's Pizza is a Chicago-based, family-owned Italian food and pizza restaurant, established in 1964 by Dick, Ron and Al Rosati. With the Rosati name firmly established in the Chicago suburbs, generations of mid-westerners have grown up with the brand and continue to spread its legend to every corner of the country. Rosati's specializes in authentic Chicago-style pizza and Italian cuisine with high quality ingredients, superior customer service and reliability. When people come to Rosati's, they expect the best and that is what we deliver, every time. Rosati's Pizza is growing fast, and we need you! We have a commitment to and passion for flavorful food, authentic service...and hiring the best! Join our team and you'll become part of a family that is consistently rated among the best. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rosati's Pizza Corporate.

About the Team The AI Deployment & Adoption team turns breakthrough AI products into enterprise-scale impact. We work closely with customers to operationalize OpenAI's technology by helping organizations move from experimentation to real-world transformation. We accelerate delivery and shape how OpenAI's products drive value in production. We partner with Sales, Technical Success, and Product to bring frontier AI safely and successfully to market. About the Role We are seeking a senior technical leader to manage and scale a high-performing team of AI Deployment Managers. The AI Deployment Manager team (ADM) focuses on deploying ChatGPT Enterprise and driving activation and adoption through structured onboarding, training, and change management playbooks. ADMs are also responsible for the technical deployment of ChatGPT, including integrating connectors, Codex, custom GPTs, and other advanced capabilities we continue to release. In this role, you will guide team strategy, ensure strong execution and technical hiring and rigor, and cultivate deep customer relationships. You will stay close to the field while developing mechanisms that support scale, excellence, consistency, and operational rigor across the team. This role is based in New York OR San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected. In This Role, You Will Own the strategy and operating model for the deployment team, ensuring alignment with OpenAI's objectives and customer needs. Hire, lead, mentor, and develop a high-performing team of deployment managers, ensuring strong technical foundations and customer outcomes while achieving scale. Oversee the successful deployment and adoption of OpenAI products across a diverse portfolio of enterprises, digital native organizations, and high-growth companies. Represent the voice of customers to influence product development and commercial strategy. Establish operating rhythms for the team (e.g., leadership rollups, knowledge-sharing forums, and best-practice exchange) to ensure consistency and scalability. Develop scalable programs, playbooks, and operating mechanisms. Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to ensure a unified customer experience. You'll Thrive in This Role If You 8+ years of experience leading technical teams, including 3+ years managing post-sales technical deployment functions, customer engineering, or technical professional services, in enterprise SaaS or AI environments. Proven track record scaling technical teams in high-growth environments, with proven success in scaling operating models. Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams. Proven ability to engage and influence executive stakeholders within complex global organizations. Are a strong communicator who can bridge technical and business conversations. Have experience with Generative AI (preferred) or adjacent SaaS platforms. Operate with humility, ownership, and a willingness to do what it takes to make customers and the team successful. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the Company Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries. The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry. ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond. About the Role Valon is rolling out its AI-powered platform to large enterprise clients in a highly regulated, operationally complex industry. As a Deployment Strategist, you'll be at the center of this transformation-on the ground, with customers, helping bridge the gap between our cutting-edge technology and real-world operational success. This is a hybrid role that blends strategy, product thinking, business operations, and technical problem-solving. You'll work directly with enterprise clients, translating complex needs into scalable workflows, troubleshooting issues in real time, and partnering with internal engineering and product teams to ensure that deployments succeed-not just technically, but organizationally. You'll spend time onsite during critical moments, deeply embedding with users, understanding nuanced challenges, and guiding implementation. This is an impact-driven, high-ownership role for someone who thrives in ambiguous environments and wants to help build something lasting. What You'll Do * Lead Enterprise Deployments: Oversee & manage the successful rollout of Valon's platform across our client's most complex business areas, ensuring adoption, usability, and long-term value. Over time, lead a pod of other Deployment Strategists to ensure success over a broader domain. * Solve Practical, High Ambiguity Problems: Lead efforts to break down our clients' most complicated problems & partner cross-functionally with R&D teams to drive solutions. * Act as a Trusted Client Advisor: Develop deep relationships with senior client leaders and work with them to develop operational and technology solutions to maximize the value of Valon's platform. * Bridge Customers and Product: Translate ground-level learnings into actionable feedback for our internal product and engineering teams. Help shape the evolution of our platform. Ideal Background * Experience in consulting, business operations, customer success, operations, or other fast-paced environments requiring structured problem solving and strategic communication. * Strong analytical thinking-you're comfortable breaking down ambiguous challenges and identifying the levers that matter. * Execution mindset-you own problems end-to-end and bring urgency to delivering outcomes, not just analysis. * Technical curiosity-you don't need to write production code, but you're eager to learn tools like SQL, Python, and workflow platforms to get the job done. * Clear, confident communication, especially with cross-functional teams and external stakeholders. * Willingness to travel and embed with customers (~25-50%), especially during high-impact deployment phases Nice to Have * Familiarity with enterprise software deployments, workflow design, or implementation strategy. * Experience working in regulated, operationally intense industries (e.g., financial services, healthcare, real estate). * Exposure to AI, automation, or decision-support tools, even if it's not core to your past work. * Comfort navigating legacy systems, manual workflows, and customer environments that aren't "tech-first." Why Join the Deployment Strategy Team? * Be part of a small, high-trust team tackling some of the hardest implementation problems in modern enterprise software. * Get on-the-ground exposure to real customer needs, and help shape how technology is delivered in environments that truly need it. * Learn from a tight-knit group of experienced operators and product leaders, with strong mentorship and accelerated growth opportunities. * Work at the intersection of product, strategy, and execution-this isn't a ticket-taker role; you'll own outcomes. This is a role for builders. If you thrive in ambiguity, obsess over getting the details right, and want to help transform how legacy enterprises operate in the real world, we'd love to talk. Benefits What we can offer: Compensation: competitive salary of $153,000-$185,000 plus a meaningful stake in the company via equity, and 401k plan. NB: The base salary will be based on a combination of past experience and interview performance. Health & well-being: we'll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! Generous time off: flexible paid time off, sick days, and 11 company holidays Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition This Base Compensation pay range applies to our New York City located staff and may differ according to location. New York/San Francisco Base Compensation Pay Range $153,000 - $185,000 USD Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time. Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

JobID: 210698047 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $128,250.00-$205,000.00 We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world's largest bank. On the Data and Analytics Productivity and Transformation Team, we're dedicated to reinventing how data and analysis drives business outcomes. Our mission is to empower analysts with AI-powered tools and enable deeper, higher-value work for our clients. We champion skill development and change management, ensuring all data and analytics professionals can thrive in this new AI environment. By commercializing innovative AI Platforms, Tools, Systems and Products and fostering a culture of experimentation, we deliver measurable productivity improvements and accelerate the adoption of cutting-edge capabilities. As the AI Deployment Manager on the Data and Analytics Productivity and Transformation Team, you will lead the evaluation, selection, and deployment of both in-house and third-party AI solutions to drive adoption and measurable impact across analytics teams. Leveraging existing proprietary solutions and dozens of others, you'll implement a standardized evaluation framework, coordinate hands-on testing with diverse analyst groups, and capture feedback through unified scorecards. You will facilitate the adoption of integrated solutions, eliminate redundant ETL work, and streamline stakeholder requests using AI-driven tracking. Additionally, you'll commercialize innovative use cases-such as code generation and knowledge bases-support NLP data visualization rollouts and prepare for business user testing of advanced "talk to data" solutions. Through collaboration with key partners, you'll ensure solutions are rigorously tested, effectively adopted, and aligned with priorities to empower analysts to focus on higher-value work and accelerate the analytics transformation at Chase. Job Responsibilities: * Influence the direction of internal tools and platforms while exploring, developing and sourcing AI tools tailored to evolving business needs. * Liaise with AI focused teams that are building proofs of concept. * Lead robust evaluations of both in-house AI solutions and external third-party vendors to identify and implement high-impact, high-adoption technologies. * Establish, customize and maintain a standardized, criteria-driven decision-making process for evaluating and selecting analytic tools and solutions. * Coordinate and support hands-on testing programs with diverse analyst groups, ensuring real-world feedback and broad participation. * Capture and analyze tester feedback using unified scorecards and structured evaluation criteria to ensure consistency and comparability. * Facilitate the adoption and scaling of integrated agentic solutions and multiple point solutions across analytics teams. * Commercialize innovative use cases, such as code generation and knowledge bases, and support the rollout of NLP data visualization and "talk to data" solutions. * Collaborate with key partners to drive solution deployment, conduct regular progress check-ins, and ensure alignment with strategic objectives and OKRs. Required Qualifications, Capabilities and Skills: * BS Degree and 5+ years in business analytics, consulting, or solution design roles with significant experience leading large-scale analytics initiatives across complex organizations. * Success managing cross-functional teams and driving organizational change implementing standardized frameworks, piloting new technologies, and achieving measurable business outcomes. * Ability to evaluate and implement analytics tools and technologies, both in-house and third-party. * Experience with data analytics platforms, machine learning concepts, and related technologies (e.g., Databricks, Snowflake, NLP tools). * Adept at leading complex projects, coordinating cross-functional teams, and delivering results on time. * Capacity to design and execute structured evaluation frameworks, pilot programs, and user testing scenarios. * Focused on delivering measurable outcomes, such as productivity improvements, cost savings, or enhanced user satisfaction. * Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical, non-technical, and senior audiences * Experience and ability to collaborate, influence, and build consensus among senior leaders, technical teams, and business stakeholders to align on priorities and drive adoption of innovative solutions. * Knowledge of data management and analytics organizations, quantitative methods, and work product development processes Preferred qualifications, capabilities, and skills * Advanced degree in an applicable STEM field * Excellent analytical skills with the ability to assess solution effectiveness, identify gaps, and recommend improvements. * Ability to drive adoption of new tools and processes, including training, communication, and change management initiatives. * Clearly articulate technical concepts, present findings, and influence decision-making at all organizational levels. * Comfortable working in a fast-paced, evolving environment and quickly adapting to new technologies, methodologies, and business needs.

Job Description Key Responsibilities & Accountabilities: Demonstrate a passion and commitment for exceptional service by measuring service standards daily and leading our team to be the best! Have excellent communication skills. Confident in teaching, developing, and guiding others. Ensure that our product quality is outstanding and that our recipes are followed. Able to execute the administrative functions supporting the day-to-day operations, such as: ordering, receiving, inventory, labor management, food safety, and cleanliness. Hire, train, coach and write schedules for all positions on the Team. Ensure company training programs are utilized by Team Members and Supervisors. Develop a thorough understanding of systems used for cost control. Qualification Requirements: Must be able to pass the federal TSA background check to work in the airport Must have Management experience working with union employees. Airport management experience preferred 4+ years' experience in a high quality, restaurant and/or retail food experience. 2+ years' experience in a management or supervisory position - restaurant or retail. Strong business acumen, with a deep understanding of leading in a retail environment. Computer literacy to operate our retail POS system, Word, and Excel. Excellent communication, multitasking, analytical, and organizational skills. Has appropriate state/county alcohol service certification.

About the Team The AI Deployment & Adoption team turns breakthrough AI products into enterprise-scale impact. We work closely with customers to operationalize OpenAI's technology by helping organizations move from experimentation to real-world transformation. We accelerate delivery and shape how OpenAI's products drive value in production. We partner with Sales, Technical Success, and Product to bring frontier AI safely and successfully to market. About the Role We are seeking a senior technical leader to manage and scale a high-performing team of AI Deployment Managers. The AI Deployment Manager team (ADM) focuses on deploying ChatGPT Enterprise and driving activation and adoption through structured onboarding, training, and change management playbooks. ADMs are also responsible for the technical deployment of ChatGPT, including integrating connectors, Codex, custom GPTs, and other advanced capabilities we continue to release. In this role, you will guide team strategy, ensure strong execution and technical hiring and rigor, and cultivate deep customer relationships. You will stay close to the field while developing mechanisms that support scale, excellence, consistency, and operational rigor across the team. This role is based in New York OR San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected. In This Role, You Will * Own the strategy and operating model for the deployment team, ensuring alignment with OpenAI's objectives and customer needs. * Hire, lead, mentor, and develop a high-performing team of deployment managers, ensuring strong technical foundations and customer outcomes while achieving scale. * Oversee the successful deployment and adoption of OpenAI products across a diverse portfolio of enterprises, digital native organizations, and high-growth companies. * Represent the voice of customers to influence product development and commercial strategy. * Establish operating rhythms for the team (e.g., leadership rollups, knowledge-sharing forums, and best-practice exchange) to ensure consistency and scalability. * Develop scalable programs, playbooks, and operating mechanisms. * Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to ensure a unified customer experience. You'll Thrive in This Role If You * 8+ years of experience leading technical teams, including 3+ years managing post-sales technical deployment functions, customer engineering, or technical professional services, in enterprise SaaS or AI environments. * Proven track record scaling technical teams in high-growth environments, with proven success in scaling operating models. * Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams. * Proven ability to engage and influence executive stakeholders within complex global organizations. * Are a strong communicator who can bridge technical and business conversations. * Have experience with Generative AI (preferred) or adjacent SaaS platforms. * Operate with humility, ownership, and a willingness to do what it takes to make customers and the team successful. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.