Requirements manager job description

To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
**Requirements**

What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.

You're all about creating a great place to work for your team.

You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile.

We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.

You set high standards for yourself and for your people.

You're up for a challenge. You love the excitement of the restaurant business and know every day is different.

And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.

Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.

**Additional Information**

If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!

JD:
Responsible for assuring users are provided efficient and timely first and second level support as per support hours.
Performs staff scheduling to ensure shift coverage during normal business hours and on-call support as required.
Manages the Service Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities.
Accountable for meeting systems infrastructure or operational Service Level Agreements agreed with Customer
Drive Projects in Service Desk.
Perform Productivity Analysis and measure it with Industry benchmarks.
Management skills are required to successfully perform the planning, directing, reporting and administrative responsibilities of this position
Demonstrated management and decision making skills concerning Information Systems policies, processes and procedures, with a proved track record of completing tasks and/or project within budget and on schedule
Ability to manage multiple high priority initiatives in a fast paced highly technical environment
Remains on-call during off-peak hours to respond to support service issues & escalations
Provides staff support for administrative tasks and projects relative to the Desktop, Wide Area Network, Local Area Network and Telephone functions
Monitors problem management database and follows up with assigned personnel to ensure timely resolution of problems
Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the Customer/HCL Management
Ensures that decisions made to improve the overall customer support of the SD are continually carried through.
Coordinates training requirements of SD personnel
Contributes to departmental productivity and development objectives by participating in training programs
Provides leadership by projecting a positive attitude, and providing learning incentives
Accurately communicates pertinent information. Assists in the development and implementation of quality improvement programs for assigned department(s)
Solves problems and makes decisions on a daily basis relative to SD responsibilities. Ensures that effective SD representation takes place for the coordination of work processes and projects with other departments and divisions
Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of SD. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service
Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service
Maintains competency and enhances professional growth and development through continuing education and conferences
Serves as the around-the-clock contact for all related support issues, providing advanced first level technology support
Meets with technology technicians, attends seminars and reads industry related publications to remain abreast of technology advances and aid in the technology planning effort
Invokes problem escalation procedures to coordinate recovery
Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found

(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations or L3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to qu

Solomon Pond Mall

Marlborough,Massachusetts,United States

Apple Retail

+ Key Qualifications

+ Proven ability to drive amazing customer experiences - and results - through team development.

+ Experience with diplomatically managing multiple commitments to customers, staff, and operations.

+ Ability to adapt to challenges while remaining calm in a constantly changing retail environment.

**Description**

As a Manager, you're responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training, and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy. Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount - both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products. Note: Apple benefits programs vary by country and are subject to eligibility requirements.

**Education & Experience**

**Additional Requirements**

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .