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Freight Manager
Strategic Employment Partners (Sep 4.5
Requirements manager job in Avon, MA
We're a growing multi-facility operation consolidating all freight and transportation responsibilities under a single owner for the first time. Freight activity is currently fragmented across operations, sales, and finance, and we're looking for a hands-on freight operator who can bring consistency, cost control, and real accountability across the organization.
Role Overview
You'll own all inbound and outbound freight across four facilities - from carrier management to rate negotiation to invoice accuracy. This is a hands-on role for someone who thrives in the details and wants clear ownership of a critical operational function.
This role is onsite in Avon, MA with regular coordination remotely across West Bridgewater, Georgia, and Alabama facilities.
What You Bring
3-10 years of experience in freight, logistics, shipping, or transportation
Hands-on experience running a freight desk (LTL, FTL, parcel)
Strong carrier management and rate negotiation skills
Deep familiarity with freight documentation, BOL accuracy, and shipment tracking
Experience supporting multi-facility operations
Ability to audit invoices, resolve discrepancies, and improve cost control
Comfort partnering with warehouse teams without directly managing them
A process-improvement mindset - you see inefficiencies and fix them
ERP experience helpful (NetSuite preferred but not required)
Benefits & Compensation
$75,000-$100,000 base salary
Opportunity to build a centralized freight function from the ground up
High visibility across operations, finance, and leadership
Potential for future administrative support as the function scales
$75k-100k yearly 5d ago
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Manager, Ontology and Data Modeling
Capital One 4.7
Requirements manager job in Boston, MA
The role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support of Capital One's Data Strategy.
The Manager of Ontology and Data Modeling, as part of Enterprise Products and Platforms, will be responsible for working collaboratively across Capital One Lines of Business and Functions to develop domain ontologies in support of enterprise initiatives. The Manager of Ontology and Data Modeling will be responsible for partnering with Technology, Machine Learning, and other Capital One teams to support the development and integration of semantic technology into Capital One products and services.
The Manager of Ontology and Data Modeling should be capable of supporting an emerging and evolving semantic program at Capital One, capable of clearly communicating and advocating the value of using semantic technology and knowledge organization concepts.
Primary Responsibilities
Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of ontologies and optimized data models
Leverage customer insights to influence priorities and roadmap development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
Own and prioritize the near-term Ontology and Data Modeling roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
Understand and leverage technology and end-state architecture vision in partnership with Technology, Machine Learning, and other Capital One teams to support the development and integration of semantics in Capital One products and services, driving comprehensive design decisions out of white space technical problems
Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics are not performing
Develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior ontology and data modeling associates
Manage teams that develop, implement and govern ontologies and optimized data models in consultation with stakeholder
Contribute to data integration and mapping efforts to harmonize data with Capital One's upper and domain ontologies
Communicate and advocate the value of Capital One's efforts in ontologies, semantics, and standardization across the business.
Maintain awareness of competitor and industry developments related to ontology use, knowledge organization, data modeling, and machine learning
Understand and adhere to W3C standards related to ontologies, in particular RDF, RDFS, OWL, SKOS, and SHACL
Develop standards, guidelines, and direction for ontology, data modeling, semantics and Data Standardization in general at Capital One
Role-Based Competencies
Able to develop and implement ontologies and data models in consultation with stakeholders in teams dedicated to data management, search, product management, machine learning, and other enterprise initiatives.
Able to communicate and advocate the value of using industry standards, applications, and open source data sets.
Able to analyze and implement knowledge organization strategies using tools capable of machine learning and semantic enrichment.
Able to maintain awareness of competitor and industry developments related to ontology use, linked data, semantic technology, graph databases, knowledge organization, data modeling, and metadata.
Able to test/troubleshoot new or updated models and systems
Able to create processes and tools to establish, maintain, and update ontology, taxonomy, and other data models.
Able to maintain and update data and models according to industry best practice.
Able to support knowledge organization workshops in order to further enhance enterprise ontology, taxonomy, or data models.
Able to assist in the implementation and support of data standardization and ontology governance strategies and processes.
Able to develop a strong understanding of the Capital One business, processes, customers, users, and business needs to better solve Data Management problems.
Able to see and communicate the big picture in an inspiring way. Determines opportunity and risks through comprehensive analysis of current and future trends.
Has very strong research skills.
Able to communicate and present ideas clearly and with confidence. Delivers presentations and status updates suited to the characteristics and needs of the audience.
Able to foster strong relationships with business partners, supporting semantic projects across departments. Develops a supportive and helpful culture for assistance in projects and daily support interactions.
Continually focused on improving the responsiveness and quality of the solutions delivered.
Exhibits high energy, passion, self-motivation, and creativity for problem solving.
Basic Qualifications
Bachelor's degree in information science, computer science, engineering, library science, ontology, semantics or computational linguistics
At least 4 years' experience in a metadata field of work (ontology, taxonomy, semantics or computational linguistics)
At least 4 years' experience or training in using W3C standards including linked and canonical data and ontologies ( JSON, XML, RDF, RDFS, OWL, and SKOS)
At least 4 years' experience or training in ontology and linked data tools (Protégé, TopQuadrant, PoolParty, Stardog, AnzoGraph, Neptune, or Data.World)
At least 4 years' experience or training with SQL or SPARQL
Preferred Qualifications
Master's degree or PhD in information science, computer science, engineering, library science, ontology, semantics or computational linguistics
Understanding of the development of ontologies and the use of controlled vocabularies and thesauri in enhancing the discovery of management of enterprise data
Familiarity with graph databases and technologies
Familiarity with Python or R
Familiarity with JSON, OpenAPI/YAML, AVRO
Familiarity with Agile principles, processes, and methodologies
Familiarity with Amazon Web Services
Detail-oriented and an ability to problem-solve independently
Strong reading and writing skills
Strong project management experience
Excellent communication skills and the ability to present ideas clearly and with confidence.
Ability to work individually and with a team to meet deadlines
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $164,800 - $188,100 for Manager, Ontology and Data ModelingMcLean, VA: $164,800 - $188,100 for Manager, Ontology and Data ModelingNew York, NY: $179,700 - $205,100 for Manager, Ontology and Data Modeling
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$179.7k-205.1k yearly 2d ago
Oliver Wyman - Retail & Quotient - Engagement Manager
National African-American Insurance Association (Naaia
Requirements manager job in Boston, MA
Who We Are?
Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, it combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals worldwide who work with clients to optimize their business, improve operations, and accelerate performance.
Job Specification
Practice Groups: Consumer, Telco & Technology (CTT) & Performance Transformation (PT)
Location: Boston, Chicago, New York, Dallas
Role: Retail + Quotient - Engagement Manager
Practice Overview
In Consumer, Telco, and Technology (CTT), we see consumer‑facing industries converging as technology disrupts all business models. In Retail, we help large retailers improve sales growth and profitability. In Quotient, we support clients in leveraging AI to achieve tangible outcomes.
Role
Engagement Managers are critical leaders who work side‑by‑side with clients. They provide day‑to‑day leadership of client projects, lead complex programs, guide and influence clients, drive business development, build intellectual capital, develop others, and support Partners in project execution.
Desired Skills and Experience
4‑7 years of strategy consulting experience with a top‑tier firm
Track record managing teams and delivering results
Strong analytical and problem‑solving skills
Excellent written and verbal communication
Proficiency in SQL and Python; AI/ML experience preferred
Undergraduate or advanced degree from a top program
Client management experience
Willingness to travel up to 50%, including internationally
Motivation, humility, and a passion for creative thinking
How to Apply
If you are interested, please visit *************************** for more information. We are an equal opportunity employer. Our commitment to diversity is genuine and growing.
Authorization
Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. CPT and OPT are restricted forms of work authorization.
EEO Statement
Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Salary
Applicable base salary range: $225,000 to $240,000. In addition to base salary, the position may be eligible for performance‑based incentives and a competitive total rewards package.
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$225k-240k yearly 1d ago
Associate Engagement Manager (AEM)
Axiomhcs
Requirements manager job in Boston, MA
Associate Engagement Manager break down complex problems into discrete tasks, identifying the key aspects of a problem and directing the focus of junior consultants to those elements. You will effectively plan and execute analysis as well as identify the core issues in complex analyses in order to be able to craft suitable recommendations. You'll work side by side with clients and your project team members to move projects forward and manage small teams to get the work done. Clients and colleagues look to Associates for unique insight into the subject area which they have chosen.
Summary of Responsibilities
Summary of Responsibilities
Oversee the overall project, with ultimate responsibility for success or failure of the Mentor and manage teams of younger consultants to deliver project on time, on budget as well as QA work done by the team.
Ensure that client communications are ready to facilitate decision making, communicate status, mitigate risk, or resolve issues
Responsible for ensuring deadlines are met and workstreams are completed, specifically, taking over for a team member if they are unable to finish the task
Assist EM in the creation of project related deliverables such as project plans, implementation plans, communication plans, and financial models
Work closely with an EM to reduce project risk
Work closely with members of Axiom as well as our clients to quickly establish highly functioning joint project teams
Complete primary and secondary research to drive to critical insights
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
Fully independent or have a leadership role on larger or more strategic projects
Understand and gain alignment on client expectations and write and manage scopes that deliver on these expectations.
Able to run a DAS disease overview project with a team of two analysts
Have difficult conversations with teammates and are responsible for relaying both positive and negative feedback
Ability to pivot at a moment's notice to take a leadership role in a new project or to present to clients when an EM is unable to be present.
Able to Identify team strengths and issues; drive and develop better behavior to create more effective consultants
KOL & Team Relationship
Work directly with clients to implement processes and technology that support business value and process efficiency across business and technical functions
Facilitate client workshops focused on future state of the Healthcare Industry, design future state business process and requirements
Support detailed requirements gathering
Axiom Investment
Assist EM with understanding of business needs and requirements and help turn those goals into concrete projects and detailed proposals
Contribute ideas and expertise for go-to-market strategy; help EM to execute business development campaigns
Participate in the business development process by appropriately writing SOWs, proposals, and pricing projects
Participate in the practice development process in the development of tools, methodologies and techniques used by Axiom on client assignments.
Desired Qualifications
PHD in Life Science or equivalent
Prior consulting project leadership experience preferred
5 + years of hands-on experience as a project manager leading business and technology strategy projects or equivalent
Knowledge and experience with complex business systems integration and technology transformation, custom design and development, database design, and data management
Experience with healthcare-specific systems a plus
Experience working in a fast-paced, collaborative, and team-based project environment
Ability to lead and mentor other team members or developers while leading projects
Excellent leadership, organizational, verbal, and written communication skills to communicate technical concepts to non-technical businesspeople
Compensation and Benefits
Salary: Competitive compensation package isoffered depending on the individual's education, experience and expertise
Benefits: Wide range of benefits including health insurance and hybrid-work model are offered to ensure the wellbeing of our team members
Development: Robust mentorship program is designed to ensure new and tenured hires have opportunities to improve their consulting and professional skillset
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A global strategy consulting firm is seeking an Engagement Manager to lead project teams and work closely with biopharma clients. In this role, you will manage concurrent projects, develop client relationships, and contribute to business development efforts. An advanced degree in life sciences and substantial consulting experience are essential. This role offers a competitive salary and comprehensive benefits including medical insurance, 401(k) with employer match, and flexible paid time off.
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$100k-139k yearly est. 3d ago
Engagement Manager
Atlantic-ACM
Requirements manager job in Boston, MA
ATLANTIC-ACM is a leading Telecom and Technology advisory firm with 30+ years of expertise. We advise some of the world's largest telecom operators, infrastructure providers, and financial investors, supporting strategic decision-making and major asset transactions across the telecom ecosystem.
If you are passionate about data-driven insights, complex problem-solving, and shaping strategic initiatives in a fast-evolving industry, we'd love to hear from you.
The Role
ATLANTIC-ACM is seeking an Engagement Manager to lead client projects from start to finish, deliver high-impact insights, and guide junior team members. The ideal candidate combines strong research, analytical, and problem-solving skills with excellent communication and leadership abilities.
Requirements
4-7 years of experience in consulting, strategy, analytics, or a related professional services role
Bachelor's or Master's degree with a strong academic record from a top-tier university
M.B.A. or equivalent professional experience preferred
Experience leading project teams and managing client deliverables
Strong analytical skills, with experience in quantitative research and excel modeling
Excellent client communication and presentation skills, both verbal and written
Intellectual curiosity and interest in the Technology, Media, and Telecommunications (TMT) sector
What You'll Be Doing
At ATLANTIC-ACM, Engagement Managers perform the following essential tasks:
Client & Team Leadership
Proactivity: Identify, qualify, and support business development opportunities and identify opportunities to enhance the value and impact of client deliverables
People Management: Lead project teams to improve effectiveness and efficiency, ensuring cohesive and high-quality outputs
Professionalism: Serve as the primary point of contact for client working teams and represent the firm professionally at industry conferences and events
Organization & Execution:
Own day-to-day project execution, balancing timelines, priorities, and resources across workstreams
Manage competing priorities and adapt to shifting project requirements
Develop clear and compelling storylines for client deliverables, ensuring all key questions outlined in the Statement of Work are addressed
Present core analytical findings and interview insights during internal and client-facing discussions
Problem Solving:
Guide teams through structured problem-solving approaches to reach actionable solutions
Provide an emerging point of view by synthesizing findings into clear implications and recommendations
Research & Quantitative Analysis:
Lead the design and execution of analytical models addressing client business needs
Oversee research plans, including primary interviews, secondary research, and data analysis
Coach junior team members in quantitative methods, modeling, and research techniques
Ensure analytical outputs are accurate, defensible, and decision-oriented
What We're Looking For
Successful Engagement Managers at ATLANTIC-ACM combine analytical depth with leadership presence and intellectual curiosity. Strong candidates typically demonstrate:
Team Leadership: Experience collaborating effectively while developing leadership skills to guide and mentor analysts
Project & Time Management: Capability to manage multiple projects simultaneously and meet strict deadlines
Exceptional Communication: Strong written and verbal skills to deliver insights clearly and concisely
Self-Motivation & Drive: A proactive approach, strong work ethic, and the ability to take ownership of responsibilities
Intellectual Curiosity: Interest in telecom and technology industries
Creative Research Skills: Ability to source critical information and identify key inputs for project workstreams
Benefits
Growth-oriented culture: Clear career paths, mentoring, frequent feedback, and rapid responsibility growth
Professional development: Exposure to industry conferences, webinars, advanced financial modeling, client presentations, and technical tools (e.g., GIS, Tableau, SQL)
Early client impact: Direct interaction with senior client stakeholders and decision-makers
Collaborative environment: Weekly team lunches, social events, and regular outings
Work-life balance: Sustainable expectations in a high-performance consulting environment
Flexible work model: Hybrid working arrangement
Competitive benefits: Health insurance, 401(k), paid holidays, and flexible vacation policy
Prime location: Easily accessible downtown Boston office
Location: Boston, MA
Compensation: $134K (Base Salary); $150K-$200K (Base Salary + Bonus)
Why Join ATLANTIC-ACM
Working at ATLANTIC-ACM gives you broad exposure to the rapidly transforming telecom industry and related business strategies. You will work across service and infrastructure initiatives in wireline, wireless, data center, and cloud enablement to help telecom operators run their business and Private Equity investors acquire new assets, helping shape the evolving landscape of digital communications.
Beyond the work itself, ATLANTIC-ACM offers a culture defined by excellence, collaboration, ownership, and creativity. We are a small, high-impact firm that values intellectual rigor, transparency, and initiative, while maintaining a sustainable approach to work and life. Team members are encouraged to take responsibility early, think creatively, and continuously raise the bar, for themselves, their teammates, and our clients.
At ATLANTIC-ACM, you will:
Advance quickly based on performance and impact, not tenure
Work closely with senior leaders and clients from day one
Grow your skills through hands-on project ownership, mentoring, and formal development opportunities
Contribute to an evolving, entrepreneurial firm where new ideas are welcomed and acted upon
Join us to build a career that reflects your ambitions, make a tangible impact in a critical industry, and help shape the continued growth of a highly competitive firm!
$150k-200k yearly 2d ago
Engagement Manager - US East
Cradle 4.0
Requirements manager job in Boston, MA
This is Cradle
Proteins are the molecular machines of life, used for many therapeutic, diagnostic, chemical, agricultural and food applications. Designing and optimizing proteins takes a lot of expert knowledge and manual effort, through the use of custom computational and biological tools.
Machine learning is revolutionising this space, by enabling high-fidelity protein models. At Cradle, we offer a software platform for AI-guided discovery and optimization of proteins, so that biologists can design proteins faster and at scale. We are already used by clients across pharma, biotech, agritech, foodtech, and academia.
We're an experienced team of roughly 60 people. We've built many successful products before and have enough funding for multiple years of runway. We are distributed across two main locations, Zurich and Amsterdam, and are focused on building the best possible team culture.
We offer our employees a very competitive salary, a generous equity stake (for full time employees) in the company and a wide range of benefits and career progression opportunities.
Your Role
As an Engagement Manager within our Customer Success team, you'll ensure that Cradle's largest customers achieve success across their entire protein R&D portfolio. While your Scientific Advisor peers drive success at the project level, you will own success at the portfolio level - building deep relationships with senior stakeholders, aligning on portfolio success metrics, and ensuring our software and services deliver measurable value across departments and programs.
You'll serve as a trusted partner to senior leaders in global biopharma and industrial biotech companies, guiding strategic planning, adoption, and expansion of Cradle's platform. Working closely with Scientific Advisors, Account Executives, and Product teams, you'll translate Cradle's scientific impact into business outcomes and long-term partnerships.
Your ResponsibilitiesStrategic Account Leadership
Oversee post-sale success across global biotech and pharma customers, from initial onboarding to long-term, broad adoption.
Define and track portfolio-level success metrics and ROI, presenting progress to senior customer stakeholders.
Establish and lead steering committees to align stakeholders and ensure Cradle delivers measurable impact.
Understand customer budget cycles, licensing models, and R&D roadmaps to identify timely opportunities for growth and renewals.
Partner with Account Executives to expand Cradle's footprint across new business units and therapeutic areas.
Program and Relationship Management
Coordinate with Scientific Advisors to ensure smooth project initiation, resource allocation, and execution within licensed project slots.
Manage multi-workstream engagements, ensuring alignment across Science, Product, and ML teams.
Inspire and lead your cross-functional Cradle team to deliver seven star customer experiences.
Act as the primary escalation and coordination point for enterprise accounts.
Customer Experience and Voice of Customer
Solicit, capture and communicate customer feedback, driving improvements in Cradle's product and service delivery.
Partner with Product and Machine Learning Research teams to align customer strategic priorities and Cradle's roadmap.
Design and co-create training and education initiatives that empower scientists to succeed on the Cradle Platform.
You will advocate for Cradle's customers internally without losing sight of the delivery efficiency and interests of the Cradle team.
Your QualificationsMust-haves
Deep understanding of biopharma R&D workflows and the ability to confidently engage with executive stakeholders as well as experimental and computational scientists.
5-7+ years in enterprise client-facing roles (program management, consulting, or customer success) ideally in Life Sciences.
Proven ability to lead complex, multi-stakeholder programs and drive measurable ROI.
Strong relationship-building, executive presence, crisp communication, and excellent organizational skills.
Comfortable presenting scientific and business insights to internal and external cross-functional audiences.
MSc or advanced degree in Molecular Biology, Biotechnology, Bioengineering, or a related field, or equivalent professional experience.
Willingness to travel to- and work from customer sites (20% of the time).
Nice-to-haves
Experience managing enterprise SaaS deployments.
Familiarity with services commercials (SOWs, budgeting, resourcing, and change orders).
Experience with machine learning applications in life sciences or biotech.
A notice about recruitment scams: Please be aware that scammers are posing as us in order to get your personal details or money. We only communicate *************** email addresses, we only make job offers after having met you in person at our office in Zurich or Amsterdam, and we never ask you to pay for anything during the interview process.
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Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
This role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role ensures service delivery excellence through effective vendor governance, forecasting, staffing optimization, and operational analytics.
The position drives the balance between customer experience, reliability, and cost to serve-ensuring that customers are supported 365/24/7 across voice, chat, and digital channels.
Accountabilities
Serve as the primary relationship owner for all third-party vendor partners supporting the contact center.
Establish and manage performance scorecards with clear SLAs, KPIs, and compliance standards aligned with regulatory requirements and internal expectations (ASA, FCR, CSAT, Quality, Safety, and Cost per Contact).
Lead structured governance routines (weekly operational reviews, monthly business reviews, quarterly performance reviews).
Ensure vendors adhere to company policies, data privacy, and customer protection protocols.
Partner with Procurement, IT, and Legal to manage vendor contracts, renewals, and performance incentives.
Identify improvement opportunities in call routing, digital deflection, automation, and agent enablement.
Support vendor onboarding, training readiness, and technology integration for new lines of business or storm response capacity.
Lead forecasting, capacity planning, and staffing models across internal and vendor sites to meet service level, regulatory, and cost targets.
Oversee scheduling, real-time management, and adherence to ensure consistent coverage and performance.
Collaborate with Operations, HR, and Finance to align headcount, shrinkage, and overtime budgets.
Use workforce data to anticipate demand impacts due to seasonality, rate cases, weather events, or system outages.
Maintain and enhance workforce systems (e.g., NICE IEX, Verint, Aspect) to improve forecast accuracy and intraday efficiency.
Provide visibility to daily, weekly, and monthly performance trends and take proactive steps to optimize staffing and service delivery.
Develop executive dashboards and insights to inform operational decisions and leadership storytelling.
Perform root cause analysis on SLA misses or cost variances and lead resolution action plans.
Drive Lean and continuous improvement principles across vendor and internal teams.
Monitor operational health indicators such as occupancy, utilization, and shrinkage to improve productivity and service reliability.
Partner with Quality Assurance and Training teams to ensure workforce readiness and skill alignment with evolving customer needs.
Education and Experience
Bachelor's degree in Business, Operations, or a related field (or equivalent experience).
5+years of experience in a large-scale utility or regulated industry contact center environment.
Proven experience managing outsourced vendor relationships and workforce operations.
Strong analytical and technical skills, including proficiency in Excel, Power BI/Tableau, and WFM platforms.
Understanding of contact center metrics and their impact on regulatory compliance, affordability, and reliability.
Excellent communication and negotiation skills with ability to influence cross-functionally.
Demonstrated success implementing governance frameworks and process standardization across multiple locations.
This position requires travel to locations in the United States and occassionally to the head office in Canada. A valid passport is required for international travel.
Preferred Attributes
Utility industry experience in electric, gas, or combination operations.
Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers.
Lean Six Sigma, PMP, or equivalent process improvement certification.
Passion for creating a unified culture across internal and vendor teams-“One Vision. One Team. One Voice.”
Strategic thinker with a hands-on approach to daily performance execution.
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.
What We Offer
Company funded Pension program
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
$84k-121k yearly est. 3d ago
Product Implementation Manager
Bioprocure, LLC
Requirements manager job in Burlington, MA
Job Title: Product Implementation and Catalog Manager, Supplier Solutions
Department: Customer Success
FLSA Classification: Exempt
Job Type: Hybrid
Reports to: Director of Implementation
Direct Reports: NA
About Prendio | BioProcure
At Prendio | BioProcure, we're more than a procurement service; we're a trusted eProcurement partner focused on finding savings and extending the cash runway for early-stage and growing life sciences companies bringing life-changing therapies to market. Our mission is to make procurement faster, easier, and more cost-effective so scientists can stay focused on their groundbreaking research. We operate in a fast-paced, highly collaborative environment where attention to detail is balanced with agility, problem-solving, and innovation to drive success.
Job Overview:
As the Product Implementation and Catalog Manager you will be responsible for the successful implementation of our supplier e-commerce punchout integrations with the Prendio marketplace as well as the rollout of these punchouts for our e-procurement users. In addition, you will be responsible for working cross functionally to optimize and maintain the Prendio hosted catalog environment. This role involves managing the entire implementation lifecycle, from initial planning and kickoff to deployment, training, and post-implementation support including ongoing uptime and technical updates as appropriate. The ideal candidate will possess a blend of technical expertise, project management skills, and a customer-centric approach to ensure seamless product integration and client satisfaction. You will collaborate closely with cross-functional teams, including sales, product, engineering, account management, and operations, to deliver solutions that meet our clients' unique needs and drive product adoption.
Key Responsibilities:
Manage End-to-End Implementation Process: Develop, document, and refine a repeatable and scalable process for delivering implementations on-time and with high quality.
Implementation Project Management: Author and track against detailed project plans that include scope, timelines, resources, and risk mitigation as appropriate.
Primary Implementation Touchpoint: Demonstrate a high-level of professionalism and customer centricity as the primary technical implementation touchpoint for Prendio's supplier base.
Implementation Troubleshooting: Work across product, engineering, sales and account management to solve implementation problems as they arise and ensure the successful delivery and ongoing performance of Prendio punchouts.
Daily Management: Define and maintain a KPI framework, tracking punchouts uptime, implementation timelines, and ongoing punchout performance.
Smooth Transition from Sales to Account Management: Ensure a smooth transition from sales through implementation and into account management.
Documentation: Document implementation processes, best practices, and knowledge base articles.
Qualifications
Bachelor's degree in a relevant field such as Management Information Systems, Information Technology, or a related discipline.
5+ years of experience in product implementation, project management, or a similar client-facing role.
Strong technical aptitude and experience with e-commerce B2B integrations including but not limited to APIs, EDIs, etc.
Strong grasp of cXML standards and a demonstrated ability to understand and explain technical concepts related to cXML.
Experience maintaining a large eCommerce hosted catalog
Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.
Experience with project management methodologies and project management software.
Excellent communication, interpersonal, and presentation skills.
Demonstrated problem-solving skills and the ability to work independently and as part of a team.
Proficiency in documenting processes and creating training materials.
Customer-centric mindset with a focus on delivering high-quality service and achieving client satisfaction.
Experience with our company's products or industry is a plus.
Benefits:
Blue Cross Blue Shield Health Insurance - 100% of employee premiums paid.
BCBS Dental insurance - 100% of employee premiums paid.
VSP Vision Coverage - 100% of employee premiums paid.
Flexible Spending Account Healthcare
Health savings account with employer contribution
401K/Roth 401k
Paid holidays.
Paid vacation/Unlimited PTO
Other benefits, including a complimentary subscription to the Calm app, pet insurance, legal assistance, and more
Why Join Prendio BioProcure
Work at the intersection of science and business impact.
Help accelerate biotech innovation through smarter sourcing.
Collaborate with a team that values both scientific integrity and operational excellence.
Opportunity to shape and scale a new function within a growing organization.
About BioProcure - Procurement for Biotech, the BioProcure Way
About Prendio - Our Mission | Prendio's Procurement Management System
Prendio | Bioprocure is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability status, genetic information, or any other characteristic protected by law.
This job description does NOT constitute an employment agreement between the employer and employee and is subject to change
$84k-124k yearly est. 2d ago
APP MANAGER - INPATIENT ONCOLOGY
Massachusetts Eye and Ear Infirmary 4.4
Requirements manager job in Boston, MA
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Why MGB Cancer Institute?
Mass General Brigham Cancer Institute harnesses the incredible expertise of two world-renowned academic medical centers - Massachusetts General Hospital and Brigham and Women's Hospital, and our system of community hospitals and healthcare centers. Our experts drive breakthroughs every day and raise the bar for patient outcomes, as we enhance our facilities to provide next-generation spaces for our patients and care teams.
Together, we are one against cancer.
************************************************************
How will APPs contribute to the mission of MGB CI?
APPs continue to advance the mission of MGBCI by standing together as one team against cancer. APPs care for patients at all phases of their cancer journey and in many settings. They remain critical partners in ensuring access to care and support at all levels of need. APPs care for patients in the ambulatory and inpatient settings. As core members of the multidisciplinary team for decades, the APP teams are key in supporting access, care delivery, and innovation associated with growth across our expanding programs and new spaces.
The APP role at MGBCI empowers advanced practice providers to work at the top of their license, with robust support for professional development at every career stage. APPs can practice in both inpatient and ambulatory settings-across our academic medical centers and community sites-and choose to focus broadly or subspecialize.
Key features include:
• Structured onboarding and mentorship for new and experienced APPs
• Mobility across inpatient, ambulatory, and community settings, as well as specialties
• Access to professional development through CME, tuition support, and regular educational events such as Oncology APP Education Series and Grand Rounds
• Clear advancement pathways within the APP career framework, including leadership roles that enable Oncology APPs to thrive on a clinical, academic, or leadership pathway throughout their career.
• A collaborative, interdisciplinary environment that values and recognizes APP contributions
Together, we leverage the strengths of our academic medical centers and foster a community of excellence, supporting APPs as they advance cancer care across our system.
Job Summary
Summary
Provides direct management to typically a small to medium-sized team of advanced practice providers or other allied health professionals while continuing to spend the majority of time providing direct patient care as a Physician Assistant.
Does this position require Patient Care? Yes
Essential Functions: Performs all essential functions of a Physician Assistant, providing direct patient care.
-Directly oversees and is accountable for the performance of a team of APPs and/or other direct reports.
-Hires, performs, manages, and completes performance appraisals for a team of APPs and/or other direct reports.
-Orients, trains, and schedules staff.
-Assists with quality assurance programs as needed to help implement quality improvement efforts.
-Ensures continuing education and teaching for APPs.
-Acts as liaison between the hospital, physician and nursing staffs, and other APPs.
-Ensures APPs are following proper billing compliance rules and methodology.
Qualifications
Under the supervision of the BWH Inpatient Oncology Director of Advanced Practice Providers the Inpatient Oncology APP Manager is accountable for the delivery of consistent high-quality, advanced patient care and supporting the development of the Inpatient Oncology APP staff. Drawing on a broad understanding of clinical and hospital practices and policies, the APP Manager will continually assess clinical issues including scope of practice guidelines and APP practice protocols.
Further, the APP Manager will work to encourage full integration of the APP staff in Inpatient Oncology, as well as with clinical and non-clinical staff throughout the hospital. Designed for those APPs who have both advanced clinical skills and demonstrated administrative experience to promote the service and help guide its strategic direction in concert with department leadership. The APP Manager position requires 5+ years of experience and demonstrated progressive leadership responsibility that will become part of the performance evaluation process; one must complete a formal interview process to receive an offer for this position. The APP Manager 1 has a solid line reporting structure to the APP Director and the Clinical Director.
Principal duties and responsibilities
Clinical (% FTE):
Provides direct care, counseling, and teaching to a designated patient population in the ambulatory, inpatient, operative, and/or procedural setting
Performs complete histories and physical examinations
Orders, interprets, and evaluates appropriate laboratory and diagnostic tests
Develops appropriate plans of care and follow-up based on the outcomes of diagnostic, laboratory, and physical examination findings
Orders medications and writes prescriptions according to organizational and regulatory policies and procedures
Consistently provides high-quality and timely documentation including admission and progress notes, procedure notes, and discharge summaries
Performs bedside procedures as are appropriate to the patient population
Practices evidenced-based medicine while maximizing available resources
Discusses patient data with other physicians and professionals as appropriate in a multidisciplinary setting
Demonstrates expert clinical judgment and skills
Additional duties and responsibilities as required by the department/division
Non-Clinical Duties and Responsibilities (% FTE):
Management Responsibilities:
Partners with APP Director to evaluate, modify, and implement Inpatient Oncology APP practice models aligned with departmental strategy
Maintains organization, collegiality, and professionalism among the staff APPs
In conjunction with APP Director, teaches, assists, and councils the staff APPs to ensure overall compliance with hospital, state, and federal regulations
In partnership with the APP Director, screens, interviews and hires new staff applicants as needed
Completes periodic performance evaluations of the staff APPs in conjunction with Supervising MD and APP Director, including 90 day review upon hire, FPPE/OPPE per the Joint Commission standards and annual merit reviews
Oversees APP II, APP III, Lead APP project work
Participates in departmental projects as requested including but not limited to quality and safety, education, clinical operations, and process improvement
Staffing:
Works with the APP Director to maintain appropriate staffing of APPs within the service by assessing needs and delegating coverage with department leadership
Works with the APP Director to organize and manage components of the hiring process, with input from the Clinical Director
Ensures all components of credentialing and CME for staff APPs are up to date
Works with APP Director to develop and implement orientation procedures and training of APPs
Prepares annual salary review and documentation for each APP's merit raise determination in conjunction with supervising MD and department leadership
Works with the department to ensure annual HealthStream training completion of all staff APPs
Scheduling:
Manages/oversees schedules to ensure staffing is delegated appropriately and distributed/posted in the department/division
Manages daily operations, weekly assignments, sick call coverage
Assists APP Director with scheduling conflicts and organizes time off for the staff APP, including managing sick call coverage
Quality:
Assists with quality assurance initiatives to systematically improve care and advance departmental/hospital goals
Review safety reports
Monitor dashboards for quality improvement and quality assurance measures
Attends QA meetings as requested
Education & Training:
Collaborates with BWH Hospital Medicine APP Fellowship and APP Services to oversee student program including onboarding, orientation, scheduling, and evaluations
Provides mentorship and preceptorship to APP students selected from accredited APP programs
Oversees APP shadowing program
Continuing Education, Research and Quality Assurance:
Oversees continuing medical education lectures and skill-based learning for the APP group
Works with APP Director to organize the orientation and training of new staff APPs, and ensures performance and competency goals are met in collaboration with the APP Director and Clinical Director
Completes 100 hours of continuing medical education required during each two-year period of employment, attends internal and external education meetings, reads professional journals, and seeks out opportunities to maintain and enhance skills and clinical competence
Ensures staff APPs complete their 100 hours of CME and achieve their individual continuing medical education requirements
Billing & Compliance:
In conjunction with APP Director works with Billing Compliance and department leadership to ensure the APPs and Supervising MDs are educated and following proper billing compliance rules and methodology
Administrative Responsibilities:
Attends all staff meetings
Creates and implements departmental policies regarding APP practice in conjunction with the APP Director, CLinical Director, and department leadership
Acts as liaison between the clinical and administrative staff
Professional Development:
Maintains and updates clinical knowledge and skills based on current Medical Oncology APP practice
In collaboration with APP Director, completes self-assessments/guided coaching to identify own developmental level of practice and appropriate learning experience to enhance development.
Expands demonstrated leadership abilities, administrative, and management skills as appropriate.
Attend and engage in Advanced Practice Oncology Leadership meetings and APP Management meetings and initiatives
Liaises with APP Services and attends APP Leadership meetings
Education
Master's Degree Physician Assistant required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Physician Assistant [State License] - Generic - HR Only required
Experience
Experience as a licensed Physician Assistant 5-7 years required
Knowledge, Skills and Abilities
- Strong clinical knowledge as a Physician Assistant.
- Strong managerial presence and ability to provide & direct feedback and guidance to staff.
- Strong interpersonal communication skills.
- Ability to function effectively in a fast-paced environment.
- Results-oriented and exhibits a strong attention to detail.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
75 Francis Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$127,691.20 - $186,544.80/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$127.7k-186.5k yearly Auto-Apply 36d ago
Manager, FP&A
SDL Search Partners 4.6
Requirements manager job in Watertown Town, MA
Private equity backed biotech company is currently looking for an FP&A Manager to act as right-hand to VP of Finance, leading strategic finance, ad hoc reporting & analysis & business partnering across dynamic organization.
The Manager, FP&A is a newly created role due to the growth of the organization. Ideal candidate has strong financial modeling skills, the ability to act as a strategic-minded business partner with department leads & c-suite, and prior experience in a rapid-growth biotech / life sciences / pharmaceutical organization.
This role reports to an excellent mentor, the VP of Finance who loves to support and develop their team. To start, this will be a stand-alone role, but will grow to hire and manage as the company expands.
In addition, this is a progressive organization with excellent all-around benefits, generous salary & equity program, and a supportive, employee-first culture.
Requirements:
5-10 years FP&A experience
biotech / life sciences / pharmaceutical experience required
prior consulting, investment banking or public accounting experience is a plus
excellent written and verbal communication and strong presentation skills
strong process improvement skills, highly entrepreneurial individual, proven problem solver
top performer eager to grow long term with the organization
strong Excel & financial modeling skills
financial planning, budgeting, & forecasting experience
does not need to be a people-manager but ideally would like to grow to manage a team
Interested candidates please send resumes to: **********************
$100k-139k yearly est. Easy Apply 60d+ ago
Extraction Manager
Acreage Holdings, Inc. 4.1
Requirements manager job in Sterling, MA
Why The Botanist? The Botanist is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units - Wana, Jetty, and Acreage - realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.
Who you'll work for: The Botanist
Our Culture:
Here at Canopy USA, LLC, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.
We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!
About the Role: Extraction Manager
The Extraction Manager oversees all operations of the extraction lab related to cannabis extraction and the production of finished processed goods. This role requires a hands-on, solution-oriented leader with demonstrated expertise in cannabis science, strong team management skills, and a commitment to operational excellence, compliance, and continuous improvement. The ideal candidate will drive daily lab activities with a focus on safety, quality, and efficiency, while fostering a collaborative and compliant work environment that supports the company's strategic goals and enhances its standing in the state's cannabis market. This Excellent work environment with a full benefit package offered including medical, dental, vision, 401(k) plan, life insurance, short and long-term disability insurance, paid time off, holidays, pet insurance, and other paid leaves of absence.
How you'll make a difference:
* Lead Daily Extraction Operations: Oversee all aspects of daily lab operations, ensuring efficient, safe, and compliant extraction and related processes of cannabis extraction. Maintain the highest standards of cleanliness, safety, and regulatory compliance throughout the lab and production environment.
* Manage and Develop Extraction Team and Performance: Create and manage staff schedules, assign tasks to meet or exceed production and inventory goals, and foster a positive, high-performing work culture. Provide leadership, coaching, and development opportunities to ensure a skilled and motivated team. Maintain open communication, addressing concerns and resolving conflicts to promptly support a positive and productive work environment.
* Drive Production Strategy and Results: Collaborate with Senior Production Manager and other leaders to achieve production targets aligned with business objectives. Plan, organize, and manage extraction workflows to maximize efficiency and output. Develop, review, and adapt standard operation procedures (SOPs) for extraction, distillation, post-processing methods (e.g. winterization, refining, formulating), and handling of gases and equipment in alignment with regulations and industry best practices.
* Maintain Compliance and Quality Standards: Partner with Compliance and other key team members to ensure all processes, documentation, and inventory are audit-ready and fully aligned with state regulations, OSHA requirements, and GMP standards.
* Execute Equipment Maintenance and Safety Protocols: Manage cleaning and preventative maintenance schedules for all lab equipment per manufacturer specifications and internal procedures to ensure uninterrupted production and workplace safety.
* Support Product Innovation and Continuous Improvement: Lead efforts to improve workflow efficiency, product consistency, and innovation in extraction techniques and final product formulation. Stay informed on emerging trends in cannabis science (e.g. cannabinoids, terpenes, distillation), and share insights with the team to enhance knowledge and performance.
Skills to be Successful:
Education and Experience
* Must be 21 years of age or older
* High School Diploma or equivalent - required
* Bachelor's degree in biology, chemistry, or related field - strongly preferred
* Minimum 5 years of relevant experience, with at least 4 years in a leadership role in a state-certified cannabis extraction/processing facility - strongly preferred
* Expertise in Hydrocarbon extraction and various post-processing methods
* Ability to work independently and as part of a team to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Computers and Technology
* Proficiency in Microsoft Word, Excel, PowerPoint and Outlook as well as Google Sheets, Docs and Drive.
* Proficiency with inventory systems, and standard lab and office equipment
Additional Qualifications
* Regulatory Knowledge: Familiar with OSHA guidelines and compliant handling of hazardous materials in accordance with safety protocols.
* Leadership & Team Management: Proven ability to lead, coach, and develop teams while fostering a positive, productive work environment.
* Operational Excellence: Strong organizational, analytical, and time-management skills; excels under pressure in dynamic, fast-paced settings.
* Communication & Problem Solving: Effective communicator and active listener, with sharp attention to detail and a hands-on, solution-focused mindset.
Schedule:
* Include if relevant (ability to work nights and weekends is mandatory) or (include set manufacturing schedule)
$85k-129k yearly est. 48d ago
Weld Manager
Granite State Manufacturing 3.9
Requirements manager job in Manchester, NH
Responsible for the overall supervision and direction of the weld department. This includes but is not limited to, the following: Schedule, Plan, Organize, Supervise, and Direct area specific activities to achieve optimum utilization of the workforce and equipment, conformance in meeting production schedules, continuous process improvement, effective customer and employee relations and good environmental and safety practices. Provides support of other weld tasks as dictated by senior leadership.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Supervises the weld department and its employees.
Conducts periodic performance evaluations, maintains discipline per policies, and ensures all direct reports adhere to all policies and procedures.
Maintains positive communications with employees to build strong interaction.
Provides assistance and training to welders.
Assist with certification training and documentation review.
Coordinates, supervises, and monitors production schedules and production performance.
Prepares operational schedules and coordinates weld activities to ensure production and quality of products meets specifications.
Reviews jobs for accurate process to meet delivery schedules.
Leads continuous process improvement and cost reduction interaction.
Maintains integrity of work instructions for the department.
Assists engineers with process development for new products and process improvement for existing products.
Assists engineers with design and review of welding fixtures and tooling as required for new jobs.
Works along with other manufacturing departments, quality control, and engineering to solve problems with fabrications, prints, routers and/or work instructions.
Other duties as assigned.
Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance.
Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM.
Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors.
Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and workers and collaborating with them to accomplish shared purposes and goals.
Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations.
Requirements
QUALIFICATIONS, SKILLS, AND ABILITIES
Two-year certificate from college, technical school, or military training, eight years of related experience and/or training, or equivalent combination of education and experience.
Able to interpret engineering drawings, including weld symbology.
Knowledge of wire and filler material applications for various steel alloys, aluminum, and some exotic materials.
Working knowledge of fixturing and weld set up parameters.
Proficient in the use of precision measuring instruments.
Expert level knowledge of military specification and AWS specifications.
Knowledge of tight tolerance weldments and straightening.
Knowledge of manual vertical milling machines, saws, grinders and overhead cranes.
Understanding of all internal weld procedures and welding related operational procedures.
Expert in all weld process used by GSM (GTA, GMA & SMA).
Nondestructive Testing (NDT) knowledge.
Working knowledge of MS Office and Windows based computer programs; ERP/MRP based company-wide sales order administrative systems.
Able to measure performance to goals and standards. Able to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations.
Excellent verbal and written communication skills; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Able to communicate effectively.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and draw and interpret bar graphs.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
AAP/EEO STATEMENT
Granite State Manufacturing (GSM) is an equal opportunity employer. GSM does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, national origin, citizenship, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state, or local laws in its programs, activities, or employment.
Benefits
Paid time off
Floating holidays
Paid holidays
401(k)
401(k) company matching
Dental & Vision insurance (Company paid)
Employee assistance program
Flexible spending account
Competitive health insurance
Health savings account
Life insurance
Referral program
$84k-124k yearly est. Auto-Apply 54d ago
FP&A Manager
Evenflo Company 3.8
Requirements manager job in Boston, MA
Duties/Responsibilities:
Financial Planning & Analysis:
Lead the preparation of the company's annual budgets, forecasts and long-term financial processes, with clear guidelines and expectations.
Analyze financial data and provide insights to management on performance, trends, and variances, including key metrics to assess actual results vs. plan, and projection of future spend.
Develop financial models to support decision-making and business initiatives.
Financial Reporting:
Oversee the preparation of monthly, quarterly, and annual financial reports.
Ensure the accuracy and integrity of financial statements in compliance with accounting standards and regulations.
Prepare and present financial reports to senior management, highlighting key trends and insights.
Cost Management & Efficiency:
Monitor and control company spending and identify opportunities for cost reduction and improve efficiency.
Implement and monitor control measures across departments.
Strategic Support:
Serve as a trusted financial business partner to cross-functional teams, providing insights to drive operational and strategic decisions.
Conduct ad hoc financial analysis to key business partners and influence best decision making through financial data and analytics.
Lead and execute on special projects, including process improvements, and automation initiatives.
Support critical accounting and internal control processes:
Partner with the accounting team during month and quarter end close to ensure the accuracy of financial results.
Ensure adherence to internal control requirements, including proper use of purchase orders and budget compliance.
Ensure purchase orders are used effectively, coded properly and substantiated where outside of approved budgets.
Support the setup and execution of financial policies and governance frameworks.
Supervisory Responsibilities:
Manage and mentor a team of financial analysts and accounting professionals, foster a culture of continuous improvement and professional growth.
Hire, train, and develop employees within the Finance department..
Conduct performance evaluations and ensure alignment with departmental goals.
Required Qualifications & Skills
:
Education & Experience
Bachelor's degree in Finance, Accounting, Economics, or a related field.
Minimum 10 years of experience in financial management, or 5 years with a relevant Master's degree.
Strong knowledge of Financial statement and US GAAP.
Proven track record in financial planning, budgeting, forecasting, and strategic decision-making.
Technical & Analytical Skills
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint) and financial planning software.
Experience with SAP or similar financial systems (Hyperion, Oracle, Power BI, etc.).
Strong business acumen with an ability to interpret complex financial data into meaningful insights.
Ability to develop and manage corporate budgets
Technical & Analytical Skills
High-energy, strategic thinker with excellent analytical and problem-solving skills.
Strong business partnering and collaboration skills, with the ability to influence executive leadership.
Ability to work cross-functionally and integrate multiple perspectives to make informed decisions.
Excellent verbal and written communication skills.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Accommodations disclosure:
CYBEX is committed to providing equal employment opportunities to all qualified individuals. If you are an individual with a disability and need an accommodation to complete the application or interview process, please contact Human Resources at *****************************. We are happy to assist you to ensure accessibility.
$98k-141k yearly est. 20d ago
Manager, Identity & Access
Draftkings 4.0
Requirements manager job in Boston, MA
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Manager, Identity and Access Management (IAM), you'll lead the charge in evolving our enterprise-wide access governance strategy. You'll oversee the development and execution of a future-focused IAM roadmap, managing a team of analysts and engineers dedicated to securing our environment, scaling operations, and meeting regulatory requirements. Your work will directly shape how we manage identities, automate controls, and integrate secure practices across critical platforms and teams. This is a high-impact opportunity to drive transformation and innovation at scale.
What You'll Do:
* Build and execute a scalable IAM strategy that aligns with business needs, security best practices, and compliance frameworks.
* Oversee access management operations including provisioning, deprovisioning, entitlement reviews, and segregation of duties.
* Lead the modernization of IAM technologies, driving automation, cloud integration, and Zero Trust adoption.
* Manage IAM platforms like Okta, Azure AD, SailPoint, and CyberArk, ensuring availability, scalability, and security.
* Collaborate with teams including HR, IT Operations, Cloud Engineering, and Information Security to align IAM with core processes.
* Maintain audit readiness and ensure compliance with SOX, GDPR, and PCI-DSS through strong governance and documentation.
* Lead, mentor, and grow a high-performing IAM team, while managing vendor relationships and driving cross-functional initiatives.
What You'll Bring
* At least 7 years of experience in Identity and Access Management or related cybersecurity fields, including 3 years in a leadership role.
* Deep knowledge of identity governance, SSO, MFA, RBAC, and lifecycle management.
* Proven experience managing IAM tools such as Okta, Azure AD, SailPoint, and CyberArk in enterprise environments.
* Strong grasp of compliance and audit frameworks including SOX, GDPR, and PCI-DSS.
* Hands-on experience with Zero Trust architectures and cloud-based IAM (e.g., AWS IAM, Azure IAM).
* Proficiency in scripting and automation using PowerShell, Python, or APIs.
* Bachelor's Degree in Computer Science, Information Security, or a related field; certifications like CISSP or CISM preferred.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 148,000.00 USD - 185,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$77k-120k yearly est. Auto-Apply 60d+ ago
Seafood Manager
The Shaw Group 4.7
Requirements manager job in Boston, MA
Shaw's and Star Market is working to become the favorite food and drug retailer in every state it operates and is a proud member of the Albertson's family of stores. Shaw's is one of the oldest continuously operated supermarkets in the United States with its roots dating to 1860. Throughout five New England states, there are 155 store locations employing approximately 18,000 associates. For more information about Shaw's, please visit ************* or connect with us on Facebook at ******************************
The Seafood Manager is responsible for the direct supervision of the Seafood Department
operations including providing customer service and assuring that associates are
following company policies and procedures. He/she is responsible for following the
customer satisfaction behaviors, to include being friendly, responsive, knowledgeable and
passionate. He/she is also responsible for achieving production and budget objectives.
This position includes performing stocking duties as needed. He/she must have excellent
customer service skills, as he/she is the role model for other associates.
ESSENTIAL JOB FUNCTIONS:
•
Manage and accountable for all aspects of the operation and supervision of the
Department including, but not limited to: supervision of Department personnel; providing
customer service; achieving sales, gross profit, labor, shrink and inventory goals set for
the Department; product ordering, quality, presentation, merchandising, organization,
pricing, stocking, shelf allocation, staffing, training, turnover and morale.
•
Assist in increasing sales by utilizing the five steps of retail selling - Connect with the
customer; qualify the customer; present solutions; closing the sale and create a customer
for life.
•
Assure that all Company and Department specific policies and procedures are adhered to
on a regular basis.
•
Perform job functions of other Department personnel in their absence and/or in addition
to them.
•
In the absence of the Store Director, Assistant Store Director and Evening Manager, the
Department Manager may be in charge of the store.
•
Effectively supervise 2 to 15 associates in a fast paced and multi functional environment
and take appropriate disciplinary action when necessary.
•
Operate various store computer systems.
•
Must be available to work 40 hours per week at peak business times.
ADDITIONAL JOB FUNCTIONS:
•
Conduct periodic reviews of work practices and provide information to Store
Management.
•
Achieve other objectives including, but not limited to food safety, workplace safety, and
company audits.
•
Other duties as assigned by Store Management.
ASSIGNMENT, REVIEW, AND APPROVAL OF WORK:
•
Department Managers assign, review, and approve work of all clerks under his/her direct
supervision.
•
Department Managers must take the initiative to foresee work that needs to be completed
and see to it that it is completed in a timely fashion.
•
Department Managers determine appropriate staffing levels for each shift based on
business needs.
•
The Department Manager generally prepares work schedules on a weekly basis.
RESPONSIBILITY AND DECISION MAKING AUTHORITY:
•
Make recommendations on staffing the Department; interviewing and hiring of
Department personnel; and promotion of associates;
•
Assign work to, direct the work of and train Department personnel;
•
Complete performance appraisals on all Department personnel;
•
Impose discipline and recommend termination;
•
Schedule work hours and time off for Department personnel;
•
Authorize and assign overtime;
•
Accept valid excuses for absences, tardiness or leaving early.
•
Responsible for the supervision of the entire department.
•
Responsible for achieving goals established by the Store Director.
•
Responsible to know, understand, and support department specific policies and
procedures.
•
Ensure that associates perform their work in a safe and ergonomically correct manner.
•
Department Managers must take action on unsafe working conditions when appropriate.
RELATIONS WITH OTHERS:
•
Must be able to relate to the following in a courteous and professional manner:
Customers
Supervisors
Subordinates
Co-workers
Store Management
Vendors
Other people with whom they have contact while on duty
Qualifications
KNOWLEDGE AND BACKGROUND REQUIRED:
•
Must be at least 18 years old.
•
Ability to handle multiple priorities in a fast paced environment.
•
Problem solving ability.
•
Experience as an Assistant Department Manager or equivalent.
•
Some on the job training is provided.
•
Leadership qualities including, but not limited to: good listening skills; the ability to
motivate others; respect for and tolerance of others; the ability to communicate pleasantly
and effectively with customers, vendors, Store Management, other Store and Company
personnel;
•
Thorough understanding of Company and Department specific policies and procedures.
•
Good judgment, the ability to make sound decisions and to solve any problems arising in
the course of performing the work of the Department
•
Excellent customer service skills.
•
Ability to understand customers needs and ask questions to expedite the handling of
requests.
•
High school diploma or better.
Stores are usually open 7 days a week.
•
Department Managers usually work 40 hours a week.
•
Retail store conditions are generally dry with moderate temperature.
•
Freezer conditions are generally very cold.
•
Cooler conditions are generally cold.
•
Requires the performance of repetitive tasks.
•
Exterior conditions vary with the seasons and may be wet or dry, warm or cold.
•
A hair restraint must be worn at all times.
•
Associates in the Seafood Department are usually scheduled according to peak customer
times.
GENERAL:
•
This position is a full time position.
•
This is a supervisory position and subject to transfer to other locations.
•
Food safety awareness is required in this position.
MISCELLANEOUS:
•
It is important to understand that all Department Managers must have the ability to deal
with, and resolve, some potentially difficult situations (such as dissatisfied customers,
associate issues, or emergencies) to perform this position in a satisfactory manner.
This position and are subject to change, with or without notice. The inclusion of specific duties and responsibilities in this is not intended to exclude other duties and responsibilities: From time to time the associate may be assigned duties and/or responsibilities in addition to or different than those set forth above. This job description, alone or considered together with other written or verbal statements of the Company or its representatives, is not a contract of employment, nor does it change the at-will status of any associate of Shaw's Supermarkets, Inc.
Additional Information
Please apply online at ************* and email resume to
[email protected]
$79k-118k yearly est. 1d ago
Catastrophe Exposure Manager
Everest Group Ltd. 3.8
Requirements manager job in Boston, MA
About Everest: Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.
About the Role:
This posting is for a CAT Portfolio Manager position in the Global CAT & Exposure Management Department of Everest Insurance, a member of the Everest Group, Ltd. In this pivotal role, you will be empowered to leverage advanced statistical modeling and analysis to drive tactical and strategic decision-making across the organization. If you are passionate about pushing the frontier of catastrophe risk management and in leveraging the latest developments across multiple hot disciplines (including climate science, data science, insurtech), this is the job for you.
Responsibilities:
* Lead the charge in developing innovative catastrophe portfolio management solutions: Apply advanced statistical and analytical skills to create impactful actionable insights that optimize our risk profile and maximize risk-adjusted returns.
* Uncover groundbreaking insights: Research, develop, and present innovative perspectives on our portfolio, transcending traditional methods to identify new opportunities and mitigate emerging risks.
* Revolutionize our data analytics capabilities: Enhance our data capture, risk analysis, and automation tools, extracting actionable insights to inform critical business decisions.
* Master complex datasets: Work independently with extensive datasets, ensuring data quality, resolving anomalies, and proactively addressing data quality issues to maintain the highest level of analytical accuracy.
* Develop impactful visualization tools: Design customized risk metrics, data visualizations, and mapping tools that empower underwriting leaders with actionable insights.
* Communicate with impact: Translate complex analytical findings into clear, concise narratives that resonate with both technical and non-technical stakeholders.
Work experience & qualifications:
* 5-10 years of Commercial Property Catastrophe and Exposure Management experience; exposure management in terrorism and cyber a plus
* Working knowledge of the Verisk Touchstone catastrophe modeling software
* Demonstrable rock-solid programming experience. Must be able to write SQL fluently.
* A history of using Python, C#, or other languages to automate data flow and workflow processes across multiple enterprise products.
* Excellent oral and written communication skills with experience explaining complex technical and analytical concepts to business colleagues and senior management.
* Excellent problem solver: apply logic and reasoning to identify pros/cons of possible solutions, think through all angles and future implications when making decisions.
* A business-oriented focus (motivated, self-directed, organized, and analytical), with the ability to interpret complex data and translate findings into actionable insights.
* Ability to work well in a team environment as well as independently.
Locations
* Warren, NJ
* New York, NY
* Boston, MA
The base salary range for this position is $134,000 - $185,400 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).
What if I don't meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn't align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.
Our Culture
At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.
* Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
* Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.
Type:
Regular
Time Type:
Full time
Primary Location:
Warren, NJ
Additional Locations:
Boston, MA, New York, NY
Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at *********************************.
Everest U.S. Privacy Notice | Everest (everestglobal.com)
$134k-185.4k yearly Auto-Apply 60d+ ago
Strategic Deployment Manager, Life Science
Schrdinger
Requirements manager job in Cambridge, MA
We're looking to hire a **Strategic Deployment Manager** to join us in our mission to improve human health and quality of life through the development, distribution, and application of advanced computational methods! As a member of our Enterprise Informatics team, you'll play a vital role in all stages of the Schrödinger Platform deployment for customers, from initial project scoping through to long term successful adoption. By serving as the bi-directional voice for these customers, you'll also help drive future product development strategy.
Click here (************************************** for more information about how the Schrödinger Platform is helping shape the future of collaborative therapeutic design.
**Who will love this job:**
+ A pharmaceutical or chemical enterprise software technology expert who's knowledgeable about industry best practices and enjoys interacting with medicinal chemists, computational chemists, biologists, and project leadership
+ A scientist who understands project management in a corporate research setting (direct experience with pharmaceutical drug discovery is a huge plus!)
+ An effective communicator with excellent organizational skills
+ A customer-service oriented deployment manager who's passionate about helping drive user success
**What you'll do:**
+ Manage LiveDesign implementation projects from early-stage discussions through deployment, training, and growth
+ Ensure long-term customer success through use of the Schrödinger Platform (*************************************
+ Collaborate internally with Account Managers, Applications Scientists, Solutions Architects, and the Education team to ensure success of the account by enabling substantial growth and usage
+ Help drive the product roadmap and development by working closely with product management and engineering, representing real-world customer needs
**What you should have:**
+ B.Sc. in a life science (M.Sc. or Ph.D. preferred)
+ At least three years of experience in a life sciences field related to drug discovery
+ Experience with computational chemistry or cheminformatics in a research setting
**Pay and perks:**
Schrödinger understands it's people that make a company great. Because of this, we're prepared to offer a competitive salary, equity-based compensation, and a wide range of benefits that include healthcare (with dental and vision), a 401k, pre-tax commuter benefits, a flexible work schedule, and a parental leave program. We have catered meals in the office, a company culture that is relaxed but engaged, and over a month of paid vacation time. Our Administrative and Human Resources departments also plan a myriad of fun company-wide events. Schrödinger is honored to have been included in Crain's New York Best Places to Work, BuiltIn's NYC Best Place to Work, and Newsweek's list of America's 100 Most Loved Workplaces.
_Estimated base salary range: $100,000 - $160,000. Actual compensation package is dependent on a number of factors, including, for example, experience, education, degrees held, market data, and business needs. If you have any questions regarding the compensation for this role, do not hesitate to reach out to a member of our Strategic Growth team._
Sound exciting? Apply today and join us!
_As an equal opportunity employer, Schrödinger hires outstanding individuals into every position in the company. People who work with us have a high degree of engagement, a commitment to working effectively in teams, and a passion for the company's mission. We place the highest value on creating a safe environment where our employees can grow and contribute, and refuse to discriminate on the basis of race, color, religious belief, sex, age, disability, national origin, alienage or citizenship status, marital status, partnership status, caregiver status, sexual and reproductive health decisions, gender identity or expression, sexual orientation, or any other protected characteristic. To us, "diversity" isn't just a buzzword, but an important element of our core principles and key business practices. We believe that diverse companies innovate better and think more creatively than homogenous ones because they take into account a wide range of viewpoints. For us, greater diversity doesn't mean better headlines or public images - it means increased adaptability and profitability._
$100k-160k yearly 60d+ ago
Deployment Manager (Robotics Startup)
Tutor Intelligence
Requirements manager job in Watertown Town, MA
The CompanyTutor Intelligence is building the technology and processes to let robots go where they've never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we're not content to sit on the sidelines.
Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts - a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy. We're seeking thinkers, builders, and operators who want to help deliver the future of automation.
The RoleAs a Deployment Manager at Tutor Intelligence, you will own the customer experience from the moment a deal closes through successful on-site robot deployment and early post-launch stabilization. You will work directly with customer operations, IT, and facilities teams to prepare their sites for automation, coordinate delivery and installation, and ensure deployments launch smoothly and on schedule.
This is a highly ownership-driven, customer-facing role at the intersection of operations, robotics, and enterprise environments. You will act as the single point of accountability during deployment, identifying risks early, driving resolution, and ensuring customers are confident and ready before handing off to Customer Success.What You'll Do
Own customer deployments end-to-end, from post-sale kickoff through launch and early post-deployment stabilization
Serve as the primary point of contact for customer operations, IT, facilities, and other stakeholders during deployment
Coordinate site readiness activities including physical layout, workflows, networking, access, and operational constraints
Plan and manage deployment timelines, delivery schedules, and internal and external dependencies
Identify risks, gaps, and blockers early, and drive resolution across customer teams and internal stakeholders
Work closely with Sales, Operations, Engineering, and Customer Success to ensure smooth handoffs and clear accountability
Operate effectively in ambiguous, non-standard customer environments where processes are still evolving
Contribute to the development, documentation, and continuous improvement of Tutor's deployment playbooks and processes
Support customers through initial post-launch operations to ensure stability, satisfaction, and readiness for long-term success
Who You Are
2-4 years of experience in a customer-facing role within manufacturing, warehousing, logistics, or industrial environments
Experience coordinating complex, multi-stakeholder projects in operational or production settings
Familiarity with how industrial facilities operate, including workflows, safety culture, and cross-functional coordination
Strong organizational skills and comfort owning timelines, details, and follow-through
Clear, direct communicator who can work effectively with both technical and non-technical stakeholders
Comfortable handling issues as they arise, including delays, changing requirements, and difficult conversations
Bias toward ownership, accountability, and getting things done in imperfect, real-world conditions
Interest in robotics, automation, and deploying technology into physical environments
Nice to Haves
Experience in sales, customer success, sales engineering, field engineering, or systems integration in industrial settings
Prior exposure to robotics, automation systems, MES, WMS, or industrial IT environments
Experience working with early-stage or scaling startups
Comfort operating with evolving processes and contributing to documentation and playbook development
Willingness to travel as needed to support customer deployments nationwid
Compensation & Benefits
Competitive salary and meaningful equity
Fully employer-covered health and dental insurance
401(k)
Unlimited PTO
Regular in-office meals and team events
A collaborative, low-ego environment where people are trusted to do their best work
CultureWe believe something special happens when talented, motivated people work together with respect and low ego. At Tutor, every team member is empowered to have real impact and is trusted to take ownership of meaningful problems. We value technical excellence, intellectual honesty, collaboration, and thoughtful urgency.
$90k-125k yearly est. Auto-Apply 35d ago
Engagement Manager: Strategy, AI & Transformation
National African-American Insurance Association (Naaia
Requirements manager job in Boston, MA
A global management consulting firm is seeking an Engagement Manager in Boston. The role involves leading client projects, managing teams, and delivering strategic solutions. Candidates should have 4-7 years of strategy consulting experience and strong analytical skills. The position offers a base salary of $225,000 to $240,000 with potential performance-based incentives. Applicants must have unrestricted U.S. work authorization and be willing to travel internationally.
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