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  • Manager, Vendor & Workforce Management (Utility Contact Center))

    Liberty 4.1company rating

    Requirements manager job in Londonderry, NH

    Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. Purpose This role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role ensures service delivery excellence through effective vendor governance, forecasting, staffing optimization, and operational analytics. The position drives the balance between customer experience, reliability, and cost to serve-ensuring that customers are supported 365/24/7 across voice, chat, and digital channels. Accountabilities Serve as the primary relationship owner for all third-party vendor partners supporting the contact center. Establish and manage performance scorecards with clear SLAs, KPIs, and compliance standards aligned with regulatory requirements and internal expectations (ASA, FCR, CSAT, Quality, Safety, and Cost per Contact). Lead structured governance routines (weekly operational reviews, monthly business reviews, quarterly performance reviews). Ensure vendors adhere to company policies, data privacy, and customer protection protocols. Partner with Procurement, IT, and Legal to manage vendor contracts, renewals, and performance incentives. Identify improvement opportunities in call routing, digital deflection, automation, and agent enablement. Support vendor onboarding, training readiness, and technology integration for new lines of business or storm response capacity. Lead forecasting, capacity planning, and staffing models across internal and vendor sites to meet service level, regulatory, and cost targets. Oversee scheduling, real-time management, and adherence to ensure consistent coverage and performance. Collaborate with Operations, HR, and Finance to align headcount, shrinkage, and overtime budgets. Use workforce data to anticipate demand impacts due to seasonality, rate cases, weather events, or system outages. Maintain and enhance workforce systems (e.g., NICE IEX, Verint, Aspect) to improve forecast accuracy and intraday efficiency. Provide visibility to daily, weekly, and monthly performance trends and take proactive steps to optimize staffing and service delivery. Develop executive dashboards and insights to inform operational decisions and leadership storytelling. Perform root cause analysis on SLA misses or cost variances and lead resolution action plans. Drive Lean and continuous improvement principles across vendor and internal teams. Monitor operational health indicators such as occupancy, utilization, and shrinkage to improve productivity and service reliability. Partner with Quality Assurance and Training teams to ensure workforce readiness and skill alignment with evolving customer needs. Education and Experience Bachelor's degree in Business, Operations, or a related field (or equivalent experience). 5+years of experience in a large-scale utility or regulated industry contact center environment. Proven experience managing outsourced vendor relationships and workforce operations. Strong analytical and technical skills, including proficiency in Excel, Power BI/Tableau, and WFM platforms. Understanding of contact center metrics and their impact on regulatory compliance, affordability, and reliability. Excellent communication and negotiation skills with ability to influence cross-functionally. Demonstrated success implementing governance frameworks and process standardization across multiple locations. This position requires travel to locations in the United States and occassionally to the head office in Canada. A valid passport is required for international travel. Preferred Attributes Utility industry experience in electric, gas, or combination operations. Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers. Lean Six Sigma, PMP, or equivalent process improvement certification. Passion for creating a unified culture across internal and vendor teams-“One Vision. One Team. One Voice.” Strategic thinker with a hands-on approach to daily performance execution. Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life. Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model. What We Offer Company funded Pension program 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
    $84k-121k yearly est. 20h ago
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  • RMA Manager

    Vicor Corporation 4.5company rating

    Requirements manager job in Andover, MA

    The motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing reports and direct line communication with customers on technical aspects of Quality related product issues. Job Description * Receive and review customer requests for product returns, evaluate eligibility based on company policies, and generate RMA numbers for approved returns * Administer and process RMAs from all customers as directed by management. * Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product replacement or refund options. * Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and technical report writing. * Interface with external customers and Applications Engineering on customer facing issues. * Data mining, data reporting and report publishing specific to RMA performance metrics including PPM and cycle time to closure * Work with factory quality and manufacturing teams to drive corrective and preventive action for external product related issues * Coordinate objectives with production procedures in cooperation with other managers and department heads to maximize product quality and minimize costs. Education / Qualifications * Bachelor's Degree in a technical discipline, BSEE preferred but not required. * 5-10 years of experience in an electronics manufacturing environment in a technical role within failure analysis. * Well organized with the ability to properly program manage a significant amount of activities within the technical operations group. * Must have good interpersonal skills and have the ability to coordinate with other managers and department heads. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Vicor is an EO employer - M/F/Veteran/DisabilityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Compensation Data Salary Range $111,040 - $135,000 Please note: This range is based on our current market driven pay structures. Individual salaries are determined based upon a variety of factors including but not limited to, a candidates overall qualifications, such as skills, education, and experience as well as company internal equity.
    $111k-135k yearly 60d+ ago
  • NPI Manager

    Amphenol Communication Solutions 4.5company rating

    Requirements manager job in Nashua, NH

    NPI Manager Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. Our global headquarters are in Nashua, NH and we have design, sales and manufacturing locations globally. We are currently seeking a New Product Introduction Manager to join our team. The position will be located in our Nashua site location. RESPONSIBILITIES: Manage and own the new product introduction process of our high speed backplane product group by supporting the design and development cycle, tooling schedules, and verification and testing process into and throughout the release and ramp to high volume manufacturing. Manage and own the integration of the Product Development, Product Marketing, customer requirements, supplier requirements, operational metrics, and cost and time schedules supporting overall business objectives Manage product and process quality, with a primary focus on new product introduction as well as legacy volume production, to meet customer satisfaction and business unit metrics. Responsible for business unit level metrics and improvement initiatives; involves monthly reporting and review with the BU leadership team. Ownership of design for manufacturability, optimized cost and scalability Ownership of development of manufacturing strategies, process flows, control plans, critical to function (CTF) criteria, DFMEA, PFMEA, CP, QP, and process documentation Coordinate and manage internal and 3rd party testing & product qualifications supporting both industry accepted requirements as well as developing application specific testing that may be beyond traditional industry standards. Analyze qualification test data to ensure products meet performance and reliability standards. Address issues identified during qualification with Product Development teams, NPI teams, and Product Integrity teams. Develop and release products & processes to our low cost manufacturing facilities. Implement data collection and key inspection points for critical processes with real time feed back to the assembly process Define the scope of work for automated equipment, including quotation, purchase and implementation Identify and facilitate a variety of project initiatives such as cost improvement, overall quality and product performance Research, evaluate and implement new manufacturing processes and techniques to support next generation products Domestic and international travel up to 50% QUALIFICATIONS: BS in Engineering, or an equivalent mix of education and experience. 10+ years of experience in engineering or manufacturing operations. Management experience with strong supervisory and leadership skills and problem solving skills. Demonstrated history of working with teams in multiple geographies, international included. Experience in Asia manufacturing locations a plus. Working knowledge and proven leadership in continuous improvement activities and formal quality management programs (DMAIC and 8D). Experience with DFMEA, PFMEA, CP, QP Six Sigma Green Belt or Black Belt preferred. Proficiency in Minitab or other statistical tool software preferred. Understanding of product documentation and technical drawings with emphasis on GD&T. Knowledgeable in semiconductor and interconnect industry manufacturing processes and standards
    $114k-150k yearly est. 7d ago
  • Manager, FP&A

    SDL Search Partners 4.6company rating

    Requirements manager job in Watertown Town, MA

    Private equity backed biotech company is currently looking for an FP&A Manager to act as right-hand to VP of Finance, leading strategic finance, ad hoc reporting & analysis & business partnering across dynamic organization. The Manager, FP&A is a newly created role due to the growth of the organization. Ideal candidate has strong financial modeling skills, the ability to act as a strategic-minded business partner with department leads & c-suite, and prior experience in a rapid-growth biotech / life sciences / pharmaceutical organization. This role reports to an excellent mentor, the VP of Finance who loves to support and develop their team. To start, this will be a stand-alone role, but will grow to hire and manage as the company expands. In addition, this is a progressive organization with excellent all-around benefits, generous salary & equity program, and a supportive, employee-first culture. Requirements: 5-10 years FP&A experience biotech / life sciences / pharmaceutical experience required prior consulting, investment banking or public accounting experience is a plus excellent written and verbal communication and strong presentation skills strong process improvement skills, highly entrepreneurial individual, proven problem solver top performer eager to grow long term with the organization strong Excel & financial modeling skills financial planning, budgeting, & forecasting experience does not need to be a people-manager but ideally would like to grow to manage a team Interested candidates please send resumes to: **********************
    $100k-139k yearly est. Easy Apply 60d+ ago
  • F&I (Finance & Insurance) Manager

    Kelly Nissan Lynnfield

    Requirements manager job in Lynnfield, MA

    Job Description Job Summary: We are looking for an F&I (Finance and Insurance) Manager to join our growing team! The right candidate will have a deep knowledge of dealership finance and insurance procedures and the ability to assist customers and close deals on additional product offerings. Benefits Competitive Pay Blue Cross Blue Shield Medical and Dental on Day 1 of Employment 401K after 90 days Paid Time Off Sick Time Vacation Time Paid Training Career Advancement Opportunities Responsibilities Provide recommendations and assistance to customers in order to arrange the financing of their purchases. Present customers with additional product offerings to enhance their vehicle and ownership experience Ensure sales are structured to produce the highest profitability Maintains proficiency and certifications as required for the position Accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals Ensure every deal is fully aligned with local, state and federal guidelines Prepares paperwork, contracts and delivers deals Accurately audit team deals Post-Sale and deeply analyze for improvements Guarantee the expeditious funding of all contracts Qualifications Eagerness to improve College degree preferred or equivalent experience Knowledge of dealership finance and insurance procedures Proficient at structuring deals for maximum profitability Well-versed in title laws and registration process Professional personal appearance and extraordinary verbal/written communication skills Expertise in negotiation and presentation skills Valid driver's license About Us: The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $81k-121k yearly est. 11d ago
  • Weld Manager

    Granite State Mfg 3.9company rating

    Requirements manager job in Manchester, NH

    Responsible for the overall supervision and direction of the weld department. This includes but is not limited to, the following: Schedule, Plan, Organize, Supervise, and Direct area specific activities to achieve optimum utilization of the workforce and equipment, conformance in meeting production schedules, continuous process improvement, effective customer and employee relations and good environmental and safety practices. Provides support of other weld tasks as dictated by senior leadership. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Supervises the weld department and its employees. * Conducts periodic performance evaluations, maintains discipline per policies, and ensures all direct reports adhere to all policies and procedures. * Maintains positive communications with employees to build strong interaction. * Provides assistance and training to welders. * Assist with certification training and documentation review. * Coordinates, supervises, and monitors production schedules and production performance. * Prepares operational schedules and coordinates weld activities to ensure production and quality of products meets specifications. * Reviews jobs for accurate process to meet delivery schedules. * Leads continuous process improvement and cost reduction interaction. * Maintains integrity of work instructions for the department. * Assists engineers with process development for new products and process improvement for existing products. * Assists engineers with design and review of welding fixtures and tooling as required for new jobs. * Works along with other manufacturing departments, quality control, and engineering to solve problems with fabrications, prints, routers and/or work instructions. * Other duties as assigned. * Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance. * Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM. * Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors. * Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and workers and collaborating with them to accomplish shared purposes and goals. * Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations.
    $84k-124k yearly est. 47d ago
  • Luxury Fashion & Timepiece Manager - Jared Jewelers - Wayside Commons

    Signet Us Holdings

    Requirements manager job in Burlington, MA

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us! LUXURY FASHION AND TIMEPIECE MANAGER Title: Luxury Fashion and Timepiece Manager Reports To: General Manager or Assistant General Manager in their absence Reporting to this Position: Basic Function: The Luxury Fashion and Timepiece Manager is a supporting management position within Jared Jewelers stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. This position will be responsible for overseeing fashion and timepiece sales performance, fashion and timepiece merchandise launch executions, implementing fashion and timepiece product education provided by Signet, and developing training plans to improve areas of opportunity for store as a whole. Minimum Requirements: Meet or exceed three of the five performance standards. Sales must be one of the three. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with company or similar experience level with another company. Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score. Responsibilities: Serve guests and promote store and personal sales (40% time allocated) Consistently attains sales and performance standards, special event and store promotion results. Promotes an environment of total guest satisfaction by making the guest's shopping and jewelry needs the first priority. Provides an exceptional guest experience by keeping with the guest's agenda and providing proper follow-up by utilizing the Clienteling system. Consistently monitors the flow of guests and assists with matching the appropriate team member with the guest. Supervises fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands and effectively train all team members on fashion merchandise and timepieces (50% time allocated) Oversees the implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories throughout the store. Develops and maintains complete knowledge of all fashion and timepiece merchandise, becoming the Subject Matter Expert, to effectively train all team members on the features and benefits, quality, value, warranties, services, and procedures associated with each fashion and timepiece brand and collection. Operates as a point of contact with vendor partners and is responsible for successful completion of all vendor trainings, eLearnings, and incentive submissions for the store. Reviews weekly fashion and timepiece reporting and evaluates areas of opportunity regarding each fashion and timepiece brand and collection. Coordinates with the management team to develop effective training plans to improve behaviors relating to merchandise sales, standards performance, and guest experience. Collaborates and assists with Management Team (10% time allocated) Collaborates with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling's, updates related to all pertinent information about team members. Communicates to the General Manager all pertinent information relating to team members including personnel and security concerns, merchandising needs, etc. Responds to guest complaints and issues in a prompt and courteous manner in partnership with the General Manager. Assists management team with primary responsibilities in their absence. Other essential responsibilities Acts in a manner that aligns with Signet's Core Values and respects guests and team members. Consistent, regular scheduled attendance is considered an essential function of this job. Strictly adheres to all company policies and procedures, including Loss Prevention, Sales and Credit policies. Maintains a high level of security awareness with all selling procedures. Performs other duties as assigned. Required Skills and Abilities: Ability to lead by example by attaining required daily performance standards, special event goals and executing store promotions. Positive, enthusiastic, team-spirited work style, exhibiting Signet's Core Values at all times. Analytic thinking and reasoning. Ability to train and develop team members, conduct store training meetings as needed. Professional approach and image. Tactful, friendly manner when dealing with people. Ability to plan, organize, follow-up and supervise the work of others. Excellent verbal and written communication skills, including phone etiquette. Ability to accept responsibility, make decisions, delegate, and follow-up as appropriate. Reliable and dependable. Ability to operate all sales-related equipment. Physical Demands: Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of merchandise. Work Schedule: As required by the store to include evenings and weekends. Three nights per week or as required by the General Manager. Sunday on an alternating basis or as needed. Store hours during Special Events and key selling times of the year. Base pay, $15.80 - $25.20 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications. Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry. Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.” Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $81k-121k yearly est. Auto-Apply 11d ago
  • Manager

    Monnick Supply Company 4.1company rating

    Requirements manager job in Framingham, MA

    Benefits: *varies by location Locally owned and operated Career Advancement Opportunities Employee discounts 401(k) 401(k) matching Dental insurance Health insurance You might be a great fit if… You enjoy serving others as we would like to be served. Making the best even better. You enjoy making a difference in your community. You enjoy helping others. You enjoy working in teams. You're motivated to learn new skills. Job Summary: Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service experience. They should positively represent Monnick Supply Company consistent with company values. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities: Responsibilities: Model excellent customer service by helping customers when necessary. Oversee daily opening and closing of the store. Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules. Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business. Immediately respond to customer complaints and resolve them as best as possible. Maintain inventory at appropriate levels and direct cycle counts. Coordinates sales promotions, marketing, and special events. Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage. Ensures the sales floor stays clean and orderly. Participates in the weekly ordering of merchandise and oversees deliveries and restocking. Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards. Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy. Qualifications: Outstanding customer service skills and a professional attitude. Excellent communication skills, both written and verbal. Committed to continually learning and pursuing training and development opportunities. Project management skills, including the ability to coordinate special projects and finish on time and within budget. Ability to supervise other employees and understand the fundamentals of leadership. Strong knowledge of the products contained in the store. Motivated, organized, self-starter who is able to think independently and solve problems. Understanding of store operations, including finances, inventory control, and pricing strategy. Strong math, reading, writing, and communication skills. Knowledge of effective sales methods and techniques. Understand how to efficiently operate the store's point-of-sale system. Knowledge of MS Word and PowerPoint. Able to work a flexible schedule, including weekends and holidays. Goals: Drive growth in the company through increasing sales and reducing expenses. Build a strong team of motivated and productive retail associates. Expand knowledge of retail operations, including inventory management and pricing strategies. Compensation: $60,000.00 - $90,000.00 per year No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities-through the best of times and the greatest challenges.
    $60k-90k yearly Auto-Apply 60d+ ago
  • Individual Giving Manager

    Hild Selfhelp

    Requirements manager job in Cambridge, MA

    The Individual Giving Manager will join one of the largest providers of services for families experiencing homelessness in the Metro Boston Area. Founded in 1988, Hildebrand's mission is to transition families out of homelessness to safe, affordable, permanent housing while working to disrupt the systems that lead to poverty and homelessness. Hildebrand operates 157 units of emergency shelter and owns 27 units of affordable throughout Boston and Cambridge. Hildebrand delivers an array of services that include case management, housing search, and stabilization services to ensure families remain stably housed. Hildebrand is a rapidly growing organization with a staff of approximately 60 employees. Position Overview: Hildebrand seeks a donor-focused, results oriented and data-driven Manager of Individual Giving to lead its comprehensive fundraising campaign focused on individual donors giving under $10,000 annually. The Manager of Individual of Giving will develop and manage a portfolio of donors and prospects, and multi-channel and multi-media solicitation campaigns. This manager will be responsible for stewardship efforts and donor outreach, and collaborate with the CEO and Manager of Institutional Giving to create meaningful donor engagement experiences. Additionally, this Manager will use Hildebrand's donor-platform to track, analyze, and cultivate donor relationships. What You Will Do: Appeals & Individual Fundraising Grow and manage a portfolio of individuals donors who contribute gifts under $10,000 annually; Execute annual giving appeals (via electronic and print strategies such as social media campaigns, emails, newsletters, and face-to-face pitches, etc.) with a goal of acquiring new donors, retaining existing donors; Manage a production schedule of direct and digital marketing activities for fundraising campaigns; Write compelling fundraising content and oversee campaign execution with support from CEO, Program and Operations teams; Work with the CEO and Director of Institutional Giving to strategize and deploy strategy to meet Hildebrand's fundraising goals; Work closely with the CEO to draft and implement the segmentation plan to reach Appeal, include Appeal projections compared to budget and previous year's performance; Determine ask string formulas and upgrade strategies for appeals; Work with the CEO and Manager of Institutional Giving to plan fundraising events, including event logistics, theme, etc.; Extend invitations to individual donors and prospects; Solicit individual donations before, during, and after event; Represent Hildebrand at external events in the community; and Coordinate with Finance and Operations teams to execute fundraising initiatives. Donor Cultivation and Stewardship Conduct personal outreach, with an emphasis on face-to-face meetings, to all prospects, new and existing donors to welcome and thank them for their gifts; Collaborate with Manager of Institutional Giving to coordinate staff and volunteer personalized outreach by staff and volunteers to lapsed donors to make the case for renewed support; Lead in outreach during key periods of the annual giving cycle; Develop and implement appeal for new recurring donors; and Collaborate with the CEO to develop Hildebrand's Planned Giving Program. Reporting & Data Management Utilize Hildebrand's Donor platform to manage all aspects of its giving Appeals, including but not limited to segmentation, appeal tracking, and solicitation amounts for its various appeals; Create and run weekly campaign reports for all Appeals, covering social media, email, direct mail, and any other source of appeal revenue with a goal toward optimizing results; and Annually, analyze overall performance for each Appeal and audience group reviewing key performance metrics, including response rate, average gift, cost of fundraising, return on investment and lifetime value, provide goals and results to Hildebrand's executive team. What You Will Need: Education Bachelor's Degree from a duly accredited U.S. educational institution. Experience At least 3 years of experience in successfully executing non-profit giving programs or fundraising campaigns; Skills & Competencies Proven track record of engaging acquiring and retaining donors with an emphasis on listening to donors, issue-spotting challenges and developing solutions; Commitment to Hildebrand's mission; Familiarity with the National and Greater New England philanthropic landscape; Excellent attention to detail; Strong oral and written communication skills; Strong in-person presentation skills; Excellent project management skills with an emphasis on the ability to lead collaborate and build consensus among different teams; Must be proficient in Donor platforms such as Donor Perfect, Raiser's Edge, Salesforce, etc., and MS Excel and Google Sheets; Must be proficient in MS Office Suite and Google Workspace; Ability to handle confidential donor information with discretion, integrity and sensitivity; and Ability to commute via public transportation or otherwise travel to various locations (e.g., Hildebrand's sites, events, etc.).
    $82k-121k yearly est. Auto-Apply 60d+ ago
  • HVAC/Plumbing Manager

    A&L Plumbing, Heating and Cooling Inc.

    Requirements manager job in Marlborough, MA

    Job Description HVAC/Plumbing Manager A&L Plumbing, Heating, and Cooling Inc. means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1976, we're recognized for our integrity and excellence in service. We are looking for a HVAC/Plumbing Manager to join our growing Team. Job Summary: To manage the HVAC and Plumbing operations of the company. This includes overseeing the daily dispatching and efficiencies of the HVAC and Plumbing department. Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. Responsible for making sure that all HVAC and Plumbers are properly trained. The HVAC/Plumbing Manager is expected to handle all aspects of the department and to ensure its continued profitability and growth. Benefits: Medical, Dental, and Vision are paid at 50% for Employee LTD paid by the company Life Insurance $50K paid by the company Aflac Accident Insurance Company paid 401k 5% match after 6 months Company Truck for Technicians Birthday Bonus (equivalent to 8 hrs. pay) Vacation (2 weeks first year, 3 weeks 1-4 years and 4 weeks 5+) Sick time (40 hrs. for FT employees) Bereavement (3 days) Boot Allowance ($300 per year) License Renewal ($300/year is reimbursed to Employee) Tuition Reimbursement ($500/year) Pay Range: $126k-$137k- Depending on Experience Qualifications Desired: 3-5 years HVAC and Plumbing experience required Three years related experience and/or training in customer service, management in a service industry or equivalent combination of education and experience High School Diploma Valid driver's license Computer skills Ability to multi-task Organized Advanced customer service skills Desired Qualifications: 5+ years related experience and/or training in customer service, management in a service industry or equivalent combination of education and experience Plumbing License or HVAC Certifications highly desired
    $126k-137k yearly 24d ago
  • Extraction Manager

    Acreage Holdings, Inc. 4.1company rating

    Requirements manager job in Sterling, MA

    Why The Botanist? The Botanist is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units - Wana, Jetty, and Acreage - realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market. Who you'll work for: The Botanist Our Culture: Here at Canopy USA, LLC, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us! About the Role: Extraction Manager The Extraction Manager oversees all operations of the extraction lab related to cannabis extraction and the production of finished processed goods. This role requires a hands-on, solution-oriented leader with demonstrated expertise in cannabis science, strong team management skills, and a commitment to operational excellence, compliance, and continuous improvement. The ideal candidate will drive daily lab activities with a focus on safety, quality, and efficiency, while fostering a collaborative and compliant work environment that supports the company's strategic goals and enhances its standing in the state's cannabis market. This Excellent work environment with a full benefit package offered including medical, dental, vision, 401(k) plan, life insurance, short and long-term disability insurance, paid time off, holidays, pet insurance, and other paid leaves of absence. How you'll make a difference: * Lead Daily Extraction Operations: Oversee all aspects of daily lab operations, ensuring efficient, safe, and compliant extraction and related processes of cannabis extraction. Maintain the highest standards of cleanliness, safety, and regulatory compliance throughout the lab and production environment. * Manage and Develop Extraction Team and Performance: Create and manage staff schedules, assign tasks to meet or exceed production and inventory goals, and foster a positive, high-performing work culture. Provide leadership, coaching, and development opportunities to ensure a skilled and motivated team. Maintain open communication, addressing concerns and resolving conflicts to promptly support a positive and productive work environment. * Drive Production Strategy and Results: Collaborate with Senior Production Manager and other leaders to achieve production targets aligned with business objectives. Plan, organize, and manage extraction workflows to maximize efficiency and output. Develop, review, and adapt standard operation procedures (SOPs) for extraction, distillation, post-processing methods (e.g. winterization, refining, formulating), and handling of gases and equipment in alignment with regulations and industry best practices. * Maintain Compliance and Quality Standards: Partner with Compliance and other key team members to ensure all processes, documentation, and inventory are audit-ready and fully aligned with state regulations, OSHA requirements, and GMP standards. * Execute Equipment Maintenance and Safety Protocols: Manage cleaning and preventative maintenance schedules for all lab equipment per manufacturer specifications and internal procedures to ensure uninterrupted production and workplace safety. * Support Product Innovation and Continuous Improvement: Lead efforts to improve workflow efficiency, product consistency, and innovation in extraction techniques and final product formulation. Stay informed on emerging trends in cannabis science (e.g. cannabinoids, terpenes, distillation), and share insights with the team to enhance knowledge and performance. Skills to be Successful: Education and Experience * Must be 21 years of age or older * High School Diploma or equivalent - required * Bachelor's degree in biology, chemistry, or related field - strongly preferred * Minimum 5 years of relevant experience, with at least 4 years in a leadership role in a state-certified cannabis extraction/processing facility - strongly preferred * Expertise in Hydrocarbon extraction and various post-processing methods * Ability to work independently and as part of a team to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Computers and Technology * Proficiency in Microsoft Word, Excel, PowerPoint and Outlook as well as Google Sheets, Docs and Drive. * Proficiency with inventory systems, and standard lab and office equipment Additional Qualifications * Regulatory Knowledge: Familiar with OSHA guidelines and compliant handling of hazardous materials in accordance with safety protocols. * Leadership & Team Management: Proven ability to lead, coach, and develop teams while fostering a positive, productive work environment. * Operational Excellence: Strong organizational, analytical, and time-management skills; excels under pressure in dynamic, fast-paced settings. * Communication & Problem Solving: Effective communicator and active listener, with sharp attention to detail and a hands-on, solution-focused mindset. Schedule: * Include if relevant (ability to work nights and weekends is mandatory) or (include set manufacturing schedule)
    $85k-129k yearly est. 40d ago
  • Individual Giving Manager

    Hildebrand 3.7company rating

    Requirements manager job in Cambridge, MA

    The Individual Giving Manager will join one of the largest providers of services for families experiencing homelessness in the Metro Boston Area. Founded in 1988, Hildebrand's mission is to transition families out of homelessness to safe, affordable, permanent housing while working to disrupt the systems that lead to poverty and homelessness. Hildebrand operates 157 units of emergency shelter and owns 27 units of affordable throughout Boston and Cambridge. Hildebrand delivers an array of services that include case management, housing search, and stabilization services to ensure families remain stably housed. Hildebrand is a rapidly growing organization with a staff of approximately 60 employees. Position Overview: Hildebrand seeks a donor-focused, results oriented and data-driven Manager of Individual Giving to lead its comprehensive fundraising campaign focused on individual donors giving under $10,000 annually. The Manager of Individual of Giving will develop and manage a portfolio of donors and prospects, and multi-channel and multi-media solicitation campaigns. This manager will be responsible for stewardship efforts and donor outreach, and collaborate with the CEO and Manager of Institutional Giving to create meaningful donor engagement experiences. Additionally, this Manager will use Hildebrand's donor-platform to track, analyze, and cultivate donor relationships. What You Will Do: Appeals & Individual Fundraising Grow and manage a portfolio of individuals donors who contribute gifts under $10,000 annually; Execute annual giving appeals (via electronic and print strategies such as social media campaigns, emails, newsletters, and face-to-face pitches, etc.) with a goal of acquiring new donors, retaining existing donors; Manage a production schedule of direct and digital marketing activities for fundraising campaigns; Write compelling fundraising content and oversee campaign execution with support from CEO, Program and Operations teams; Work with the CEO and Director of Institutional Giving to strategize and deploy strategy to meet Hildebrand's fundraising goals; Work closely with the CEO to draft and implement the segmentation plan to reach Appeal, include Appeal projections compared to budget and previous year's performance; Determine ask string formulas and upgrade strategies for appeals; Work with the CEO and Manager of Institutional Giving to plan fundraising events, including event logistics, theme, etc.; Extend invitations to individual donors and prospects; Solicit individual donations before, during, and after event; Represent Hildebrand at external events in the community; and Coordinate with Finance and Operations teams to execute fundraising initiatives. Donor Cultivation and Stewardship Conduct personal outreach, with an emphasis on face-to-face meetings, to all prospects, new and existing donors to welcome and thank them for their gifts; Collaborate with Manager of Institutional Giving to coordinate staff and volunteer personalized outreach by staff and volunteers to lapsed donors to make the case for renewed support; Lead in outreach during key periods of the annual giving cycle; Develop and implement appeal for new recurring donors; and Collaborate with the CEO to develop Hildebrand's Planned Giving Program. Reporting & Data Management Utilize Hildebrand's Donor platform to manage all aspects of its giving Appeals, including but not limited to segmentation, appeal tracking, and solicitation amounts for its various appeals; Create and run weekly campaign reports for all Appeals, covering social media, email, direct mail, and any other source of appeal revenue with a goal toward optimizing results; and Annually, analyze overall performance for each Appeal and audience group reviewing key performance metrics, including response rate, average gift, cost of fundraising, return on investment and lifetime value, provide goals and results to Hildebrand's executive team. What You Will Need: Education Bachelor's Degree from a duly accredited U.S. educational institution. Experience At least 3 years of experience in successfully executing non-profit giving programs or fundraising campaigns; Skills & Competencies Proven track record of engaging acquiring and retaining donors with an emphasis on listening to donors, issue-spotting challenges and developing solutions; Commitment to Hildebrand's mission; Familiarity with the National and Greater New England philanthropic landscape; Excellent attention to detail; Strong oral and written communication skills; Strong in-person presentation skills; Excellent project management skills with an emphasis on the ability to lead collaborate and build consensus among different teams; Must be proficient in Donor platforms such as Donor Perfect, Raiser's Edge, Salesforce, etc., and MS Excel and Google Sheets; Must be proficient in MS Office Suite and Google Workspace; Ability to handle confidential donor information with discretion, integrity and sensitivity; and Ability to commute via public transportation or otherwise travel to various locations (e.g., Hildebrand's sites, events, etc.).
    $93k-129k yearly est. Auto-Apply 60d+ ago
  • Manager

    Tavistock Restaurant Collection 4.1company rating

    Requirements manager job in Wayland, MA

    Full-time Description The Front of House Manager will support restaurant operational objectives, delivering on promises to our team members, guests, vendors, and our community to drive sales and profits. The Front of House Manager assists with executing on cost initiatives, developing employees, and maintaining high levels of guest satisfaction. ESSENTIAL FUNCTIONS: Essential Functions Statement(s) Maintain proper restaurant ambiance to contribute to the guests' experience. Visit guests at their tables by asking them about their meals, engaging in conversation to build a personal connection. Handle guest complaints by listening, evaluating, and responding to the guest ‘s concerns and offering a resolution to ensure great guest satisfaction that will compel them to comment. Conducts interviews following proper hiring and selection procedures. Hold team members accountable to our high standards through effective coaching and communications. Train team members by observing, providing feedback, modeling specific tasks or procedures, communicating expectations, and following up to increase their performance and morale. Conduct team member performance assessments to recognize contributions and to develop and improve the Team member's job performance. Hold pre-shift meetings to inform our team members of daily specials, upcoming events, and initiatives. Monitor food, beverage, and labor costs using established methods to support goals for the restaurant. Approve guest meal comps and discounts to ensure guest satisfaction and to maintain proper financial records. Monitor restaurant operations by conducting a walkthrough to ensure operating standards are executed and maintained. Ensure sanitation procedures are in place and the restaurant is clean and organized at all times. Adheres to alcohol awareness procedures. Cash-out Servers by printing out sales totals and collecting cash to ensure accurate collection of money. Check out team members at the end of each shift by inspecting their work stations and side work assignments for cleanliness and completion to ensure proper restaurant maintenance. Conduct cash audits by counting cash register drawers, counting money, and certificates in the safe and verifying accurate recording. Track menu item sales using reporting. Collect all invoices and enter in a timely manner to ensure accurate financial records. Cultivate an image of our business that will continue and enhance our positive reputation in the community. POSITION QUALIFICATIONS Competency Statement(s) Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs Attention to Detail - Diligently attends to details and pursues quality in accomplishing tasks Business Alignment - Aligns the direction, products, services, and performance of a business line with the rest of the organization Coaching & Mentoring - Enables team members to grow and succeed through feedback and instruction Communication - Listens to others and communicates in an effective manner Leadership - Promotes organizational mission and goals, while showing how to achieve them Problem Solving - Resolves difficult or complicated challenges Relationship Building - Builds constructive working relationships with stakeholders Staff Management - Manages staff in ways that improve their ability to succeed on the job Requirements SKILLS & ABILITIES Education: High School Diploma or Equivalent Experience: One year of previous supervisory experience in a hospitality environment preferred. Fluent in communicating (speaking, reading, and writing) in English.
    $81k-126k yearly est. 60d+ ago
  • Festival Manager for Unique Film Festival

    Ciclismo Classico 3.8company rating

    Requirements manager job in Arlington, MA

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    $81k-123k yearly est. 60d+ ago
  • FP&A Manager

    DN LLC 4.4company rating

    Requirements manager job in Wakefield, MA

    Job DescriptionOur culture is rooted in a shared vision - to help keep the world's most precious resource safe - and in the core values that guide us in pursuing this vision and delivering on our mission to clients. We provide the highest quality liquid storage design and construction services at the best long-term value with an unrivaled customer experience. We have built over 3,500 pre-stressed concrete liquid storage tanks over the past 90 years around the country and world, as a result we have become the leader in the industry when it comes to quality and innovation. As a FP&A Manager at DN Tanks, you will assume responsibility for leading the financial planning, budgeting, forecasting and analysis across the business. Reporting to the Vice President of Finance & Technology and acting as a key partner to the Executive Team; you will provide insights and recommendations to drive informed decision-making, financial discipline, and long-term growth. The ideal candidate will have strong financial acumen, leadership capabilities and a track record of building high-performing financial planning processes. Primary Responsibilities: Lead company-wide annual budgeting, monthly forecasting and long-range strategic planning processes. Deliver monthly management reporting, dashboards, and variance analysis while providing actionable insights to the business to support strategic objectives. Prepare presentations that synthesize complex financial information into clear narratives. Develop, maintain and improve dynamic financial models to support scenario planning, business cases and investment decisions. Act as a strategic business partner to the Corporate Leadership Team, providing financial insights and recommendations to drive scalability. Drive improvements in financial systems, tools and processes to enhance accuracy, scalability and automation. Complete timely submission of deposits and ACH reports to financial institutions. Conduct ad-hoc analyses to support business needs. Qualifications: Bachelor's degree in Accounting, Finance, or Business Administration (MBA Preferred). 5+ years of progressive experience in FP&A, corporate finance or related analytical roles. Proven experience implementing and managing financial processes in a fast-paced environment. Advanced Excel, financial modeling, analytical, and organizational skills. Experience with large ERP and FP&A/CPM tools. Strong business acumen with the ability to influence and challenge at all levels of the organization. Exceptional communication and presentation skills. Compensation & Benefits: Competitive Compensation Annual Incentive Program 401k with Employer Matching Contribution Paid Time Off + Paid Holidays Medical/Dental/Vision Insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Disability Insurance Life Insurance Tuition Reimbursement Gym Reimbursement This is our good faith estimate of the base salary compensation range for this opportunity. Individual pay decisions will vary based upon the experience and qualifications of the applicant. This range is based on market rates and determined by considering many factors such as external market salary survey data, internal data for comparable roles, and the operational and budgetary objectives of the company. DN is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. All employment is decided on the basis of qualifications, merit, and business need.
    $98k-134k yearly est. 6d ago
  • Sal's Pizza Manager - Littleton

    Energy North Group

    Requirements manager job in Littleton, MA

    ***Eligible for up to a $300 sign on bonus, see hiring manager for details*** Title: Sal's Pizza Manager About us: Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety. At Haffner's, we're more than a company - we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing. Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets. As a prominent leader in the fuel industry, we pride ourselves in our commitment to excellence and our dedicated team of drivers and are currently seeking a highly motivated and energetic individual to join our team and contribute to our ongoing success. Job Overview: Be part of the newest and fastest growing area of Haffner's. Haffner's is excited to become a part of Sal's Pizza great tradition. We are the first to offer Sal's pizza within a Convenience Store concept, and we are extremely excited about the opportunity and partnership. If you love change, challenges and helping customers then join our growing team. We are searching for a Pizza Manager who demonstrates a roll-up-your-sleeves mentality and a team spirit to ensure the restaurant operations run beautifully. Haffner's is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner's and be part of our growing company. Benefits: · Competitive, On-Demand Pay · Discounts at all company-owned foodservice locations · Health, Dental and Tuition Reimbursement (full time only) · Kick Cards/Fuel discounts · Advancement Opportunities at all levels Growth Potential and More Amazing Benefits Available! Compensation: Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications/. For the purpose of this role, the minimum salary opportunity is: PAY- $18.25-$23.00 Per hour Preferred Qualifications: · Strong people skills to motivate others. · Proven capabilities in solving business challenges. · Ability to set priorities and complete tasks. · Results-orientated with a willingness to take responsibility and initiative. · Enthusiastic, self-starter, with a high level of confidence and positive outlook Responsibilities: · Resolves all customer concerns, complaints, or requests in a timely manner. Reports all customer feedback and actions taken to the District Manager. · Provides a clean, well-stocked store in a friendly, inviting atmosphere · Supervises employees. · Trains new employees according to the guidelines set forth by the company. · Completes and delegates shift duties to keep store conditions in accordance with company expectations. · Assists employees in following up on daily shift duties. · Assists and directs store employees on the importance of effectively managing food safely. Requirements Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law. Haffner's is committed to providing a safe work environment for all employees.
    $18.3-23 hourly 4d ago
  • Emergency Manager

    Babson College 4.0company rating

    Requirements manager job in Wellesley, MA

    The Emergency Manager is responsible for College-wide emergency preparedness and risk mitigation efforts, incident response, and emergency communications. This position develops and coordinates action plans, serves as a liaison with other departments and agencies, and is responsible for developing programs, training, drills and educational initiatives that promote the safety and welfare of the Babson community. WHAT YOU WILL DO Oversees College-wide emergency preparedness; responds to College events and emergencies and regularly assesses risk and vulnerability and makes recommendations to improve preparedness efforts and processes through proactive mitigation strategies. Assists in leading the College's Executive Policy and Planning Group and Crisis Response Teams, facilitating and coordinating communication and response efforts, as well as providing regular training, drills and exercises to Public Safety and other community members. Develops, maintains, improves, and implements emergency preparedness plans (such as Incident Action and After Action plans), policies, procedures, and protocols that meet compliance requirements and best practices. In conjunction with ITSD, Facilities, and other key community partners, assists in the development, maintenance, review and tests emergency plans and business operations continuity plans for the College, addressing security and safety of students, employees, physical assets and technology needs and equipment. Manages the Emergency Operations Center; monitors information and intelligence for crisis/emergency and threats to campus and communicates with campus constituents about all crisis/emergencies and imminent threats. Develops and expands the education efforts of the campus community regarding emergency preparedness planning and strategies. This includes creating a marketing plan for Emergency Preparedness across the community through educational and training materials and coordinated training, drills, and exercises that promote the safety of the Babson community. Provides general emergency preparedness outreach to the campus community via website and social media and active methods such as presentations, seminars, lectures, orientation sessions. Assists with campus Fire Safety community education and risk assessment. Identifies areas and makes recommendations for elevating technology and integrating security software platforms into emergency management efforts. Training of Crisis Response Team and Public Safety personnel on all hazards, hazardous materials response and disposal, tabletops and functional drills and exercise. Outreaches to external stakeholders and partners (Wellesley, Needham, Commonwealth of Massachusetts, MEMA, FEMA, Boston Consortium) to collaborate information sharing, training, and opportunities for engagement with private-public entities. Stays abreast of the relevant procedures and strategies for college campuses outlined by the National Incident Management System (NIMS) and Incident Command System (ICS). Serves as a member of the BTACT Behavioral Threat Assessment Consultation Team. Participates in the maintenance of the College All-Hazards plan and College Crisis Response Team and Executive Policy and Planning Group preparedness efforts. Performs after-action and debrief reviews for emergency communications, response, and significant events. Ensures and reports on institution wide compliance with all Campus, State and Federal mandates and requirements. Perform similar or related duties as assigned or required. YOUR TEAM WILL INCLUDE N/A WHAT EDUCATION AND SKILLS YOU WILL NEED Bachelor's degree or equivalent experience. At least 4-6 years of relevant experience in the field of Emergency Management, Risk Management, and/or Public Safety. Strong human relations skills; an ability to analyze emergency and non-emergency situations and develop effective courses of action. Strong written and oral communication skills are required; knowledge of criminal laws, court procedures and alternative administrative practices preferred. Demonstrated commitment to the mission of providing emergency management guidance in a multi-cultural community that recognizes values and utilizes the individual differences and contributions of all people. Ability to quickly assess a situation and provide appropriate solutions in a timely manner. Strong technology skills and willingness to learn new software systems. Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results. Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions. HOW AND WHERE YOU WILL WORK May require working occasional evenings/weekends/special events remotely or in person as situations may occur. Must have had a valid unrestricted U.S. Driver's License for one year, and maintain throughout employment an insurable (as determined by the College's insurer's criteria) or a satisfactory driving record; must successfully complete and pass the College's vehicle training program within the first 60 days of employment; annual or more frequent review of employee's driving record based on the College insurer's criteria; and safety training as required by management. ADDITIONAL SKILLS YOU MAY HAVE Prior experience in a college/university campus environment preferred. Experience with National Incident Management (NIMS) and MEMA/FEMA certifications and understanding of institutional emergency management principles, procedures, and standards. This is an exempt position with the following pay range: $80,486-89,429; the role is also eligible for bonuses based on performance and budget. Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week. Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits. Time Off: Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President's holidays are determined each year. Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match. Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program. All questions or concerns about this posting should be directed to the Office of Human Resources at *************.
    $80.5k-89.4k yearly Auto-Apply 60d+ ago
  • Strategic Deployment Manager, Life Science

    Schrdinger

    Requirements manager job in Cambridge, MA

    We're looking to hire a **Strategic Deployment Manager** to join us in our mission to improve human health and quality of life through the development, distribution, and application of advanced computational methods! As a member of our Enterprise Informatics team, you'll play a vital role in all stages of the Schrödinger Platform deployment for customers, from initial project scoping through to long term successful adoption. By serving as the bi-directional voice for these customers, you'll also help drive future product development strategy. Click here (************************************** for more information about how the Schrödinger Platform is helping shape the future of collaborative therapeutic design. **Who will love this job:** + A pharmaceutical or chemical enterprise software technology expert who's knowledgeable about industry best practices and enjoys interacting with medicinal chemists, computational chemists, biologists, and project leadership + A scientist who understands project management in a corporate research setting (direct experience with pharmaceutical drug discovery is a huge plus!) + An effective communicator with excellent organizational skills + A customer-service oriented deployment manager who's passionate about helping drive user success **What you'll do:** + Manage LiveDesign implementation projects from early-stage discussions through deployment, training, and growth + Ensure long-term customer success through use of the Schrödinger Platform (************************************* + Collaborate internally with Account Managers, Applications Scientists, Solutions Architects, and the Education team to ensure success of the account by enabling substantial growth and usage + Help drive the product roadmap and development by working closely with product management and engineering, representing real-world customer needs **What you should have:** + B.Sc. in a life science (M.Sc. or Ph.D. preferred) + At least three years of experience in a life sciences field related to drug discovery + Experience with computational chemistry or cheminformatics in a research setting **Pay and perks:** Schrödinger understands it's people that make a company great. Because of this, we're prepared to offer a competitive salary, equity-based compensation, and a wide range of benefits that include healthcare (with dental and vision), a 401k, pre-tax commuter benefits, a flexible work schedule, and a parental leave program. We have catered meals in the office, a company culture that is relaxed but engaged, and over a month of paid vacation time. Our Administrative and Human Resources departments also plan a myriad of fun company-wide events. Schrödinger is honored to have been included in Crain's New York Best Places to Work, BuiltIn's NYC Best Place to Work, and Newsweek's list of America's 100 Most Loved Workplaces. _Estimated base salary range: $100,000 - $160,000. Actual compensation package is dependent on a number of factors, including, for example, experience, education, degrees held, market data, and business needs. If you have any questions regarding the compensation for this role, do not hesitate to reach out to a member of our Strategic Growth team._ Sound exciting? Apply today and join us! _As an equal opportunity employer, Schrödinger hires outstanding individuals into every position in the company. People who work with us have a high degree of engagement, a commitment to working effectively in teams, and a passion for the company's mission. We place the highest value on creating a safe environment where our employees can grow and contribute, and refuse to discriminate on the basis of race, color, religious belief, sex, age, disability, national origin, alienage or citizenship status, marital status, partnership status, caregiver status, sexual and reproductive health decisions, gender identity or expression, sexual orientation, or any other protected characteristic. To us, "diversity" isn't just a buzzword, but an important element of our core principles and key business practices. We believe that diverse companies innovate better and think more creatively than homogenous ones because they take into account a wide range of viewpoints. For us, greater diversity doesn't mean better headlines or public images - it means increased adaptability and profitability._
    $100k-160k yearly 60d+ ago
  • Deployment Manager (Robotics Startup)

    Tutor Intelligence

    Requirements manager job in Watertown Town, MA

    The CompanyTutor Intelligence is building the technology and processes to let robots go where they've never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we're not content to sit on the sidelines. Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts - a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy. We're seeking thinkers, builders, and operators who want to help deliver the future of automation. The RoleAs a Deployment Manager at Tutor Intelligence, you will own the customer experience from the moment a deal closes through successful on-site robot deployment and early post-launch stabilization. You will work directly with customer operations, IT, and facilities teams to prepare their sites for automation, coordinate delivery and installation, and ensure deployments launch smoothly and on schedule. This is a highly ownership-driven, customer-facing role at the intersection of operations, robotics, and enterprise environments. You will act as the single point of accountability during deployment, identifying risks early, driving resolution, and ensuring customers are confident and ready before handing off to Customer Success.What You'll Do Own customer deployments end-to-end, from post-sale kickoff through launch and early post-deployment stabilization Serve as the primary point of contact for customer operations, IT, facilities, and other stakeholders during deployment Coordinate site readiness activities including physical layout, workflows, networking, access, and operational constraints Plan and manage deployment timelines, delivery schedules, and internal and external dependencies Identify risks, gaps, and blockers early, and drive resolution across customer teams and internal stakeholders Work closely with Sales, Operations, Engineering, and Customer Success to ensure smooth handoffs and clear accountability Operate effectively in ambiguous, non-standard customer environments where processes are still evolving Contribute to the development, documentation, and continuous improvement of Tutor's deployment playbooks and processes Support customers through initial post-launch operations to ensure stability, satisfaction, and readiness for long-term success Who You Are 2-4 years of experience in a customer-facing role within manufacturing, warehousing, logistics, or industrial environments Experience coordinating complex, multi-stakeholder projects in operational or production settings Familiarity with how industrial facilities operate, including workflows, safety culture, and cross-functional coordination Strong organizational skills and comfort owning timelines, details, and follow-through Clear, direct communicator who can work effectively with both technical and non-technical stakeholders Comfortable handling issues as they arise, including delays, changing requirements, and difficult conversations Bias toward ownership, accountability, and getting things done in imperfect, real-world conditions Interest in robotics, automation, and deploying technology into physical environments Nice to Haves Experience in sales, customer success, sales engineering, field engineering, or systems integration in industrial settings Prior exposure to robotics, automation systems, MES, WMS, or industrial IT environments Experience working with early-stage or scaling startups Comfort operating with evolving processes and contributing to documentation and playbook development Willingness to travel as needed to support customer deployments nationwid Compensation & Benefits Competitive salary and meaningful equity Fully employer-covered health and dental insurance 401(k) Unlimited PTO Regular in-office meals and team events A collaborative, low-ego environment where people are trusted to do their best work $80,000 - $135,000 a year Tutor Intelligence is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team. CultureWe believe something special happens when talented, motivated people work together with respect and low ego. At Tutor, every team member is empowered to have real impact and is trusted to take ownership of meaningful problems. We value technical excellence, intellectual honesty, collaboration, and thoughtful urgency.
    $80k-135k yearly Auto-Apply 26d ago
  • Deployment Manager (Robotics Startup)

    Tutor Intelligence

    Requirements manager job in Watertown Town, MA

    The CompanyTutor Intelligence is building the technology and processes to let robots go where they've never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we're not content to sit on the sidelines. Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts - a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy. We're seeking thinkers, builders, and operators who want to help deliver the future of automation. The RoleAs a Deployment Manager at Tutor Intelligence, you will own the customer experience from the moment a deal closes through successful on-site robot deployment and early post-launch stabilization. You will work directly with customer operations, IT, and facilities teams to prepare their sites for automation, coordinate delivery and installation, and ensure deployments launch smoothly and on schedule. This is a highly ownership-driven, customer-facing role at the intersection of operations, robotics, and enterprise environments. You will act as the single point of accountability during deployment, identifying risks early, driving resolution, and ensuring customers are confident and ready before handing off to Customer Success.What You'll Do Own customer deployments end-to-end, from post-sale kickoff through launch and early post-deployment stabilization Serve as the primary point of contact for customer operations, IT, facilities, and other stakeholders during deployment Coordinate site readiness activities including physical layout, workflows, networking, access, and operational constraints Plan and manage deployment timelines, delivery schedules, and internal and external dependencies Identify risks, gaps, and blockers early, and drive resolution across customer teams and internal stakeholders Work closely with Sales, Operations, Engineering, and Customer Success to ensure smooth handoffs and clear accountability Operate effectively in ambiguous, non-standard customer environments where processes are still evolving Contribute to the development, documentation, and continuous improvement of Tutor's deployment playbooks and processes Support customers through initial post-launch operations to ensure stability, satisfaction, and readiness for long-term success Who You Are 2-4 years of experience in a customer-facing role within manufacturing, warehousing, logistics, or industrial environments Experience coordinating complex, multi-stakeholder projects in operational or production settings Familiarity with how industrial facilities operate, including workflows, safety culture, and cross-functional coordination Strong organizational skills and comfort owning timelines, details, and follow-through Clear, direct communicator who can work effectively with both technical and non-technical stakeholders Comfortable handling issues as they arise, including delays, changing requirements, and difficult conversations Bias toward ownership, accountability, and getting things done in imperfect, real-world conditions Interest in robotics, automation, and deploying technology into physical environments Nice to Haves Experience in sales, customer success, sales engineering, field engineering, or systems integration in industrial settings Prior exposure to robotics, automation systems, MES, WMS, or industrial IT environments Experience working with early-stage or scaling startups Comfort operating with evolving processes and contributing to documentation and playbook development Willingness to travel as needed to support customer deployments nationwid Compensation & Benefits Competitive salary and meaningful equity Fully employer-covered health and dental insurance 401(k) Unlimited PTO Regular in-office meals and team events A collaborative, low-ego environment where people are trusted to do their best work CultureWe believe something special happens when talented, motivated people work together with respect and low ego. At Tutor, every team member is empowered to have real impact and is trusted to take ownership of meaningful problems. We value technical excellence, intellectual honesty, collaboration, and thoughtful urgency.
    $90k-125k yearly est. Auto-Apply 28d ago

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What are the biggest employers of Requirements Managers in Manchester, NH?

The biggest employers of Requirements Managers in Manchester, NH are:
  1. Granite State Manufacturing
  2. DuBois & King
  3. Chunky's Cinema Pub
  4. Dunkin Brands
  5. Maximus
  6. McDonald's
  7. Bedford Public Schools
  8. Turning Point
  9. Goldfish Swim School
  10. BAE Systems
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