Reservation clerk jobs near me - 82 jobs

Remote - Work from anywhere U.S. applicants only ---- Are you a passionate traveler with an exceptional knack for organizing unforgettable journeys? Do you love assisting others in fulfilling their travel dreams while providing top-notch customer service? If so, we have an exciting opportunity for you! We are a leading travel agency specializing in curating extraordinary travel experiences for our clients. With a strong commitment to delivering personalized and memorable adventures, we cater to a diverse clientele seeking the perfect getaway, whether it's a relaxing beach vacation, an adventurous trek, or an immersive cultural expedition. Job Description: As a Remote Travel Agent, you will play a pivotal role in crafting dream vacations and seamless travel arrangements for our valued customers. Operating from the comfort of your own home, you'll connect with clients from around the world, understanding their unique preferences and tailoring travel itineraries to suit their desires. Responsibilities: Consult with clients via phone, email, and other communication channels to understand their travel needs, preferences, and budget constraints. Design personalized travel packages that cater to the specific interests and desires of each client. Provide expert advice on destination options, travel routes, accommodations, activities, and travel insurance to ensure a hassle-free and enjoyable experience. Handle booking arrangements for flights, hotels, rental cars, tours, and other travel-related services, while efficiently managing reservations. Stay up-to-date with the latest travel trends, regulations, and industry developments to offer the most relevant and timely information to clients. Deliver exceptional customer service by promptly addressing inquiries, concerns, and adjustments to travel plans. Collaborate with travel partners, including airlines, hotels, tour operators, and local agencies, to negotiate the best rates and perks for clients. Handle payment processing and documentation, ensuring accuracy and confidentiality. Maintain comprehensive records of client interactions, reservations, and travel details. Requirements: Proven work experience as a Travel Agent or in a related customer service role is helpful. Familiar knowledge of popular travel destinations, travel trends, and industry practices. Excellent communication skills, both written and verbal, with a strong command of the English language. Additional languages are a plus. Outstanding interpersonal skills, with a friendly and approachable demeanor. Proficiency in using computer systems, travel booking platforms, and CRM software. Strong organizational and multitasking abilities to handle multiple client requests simultaneously. High degree of reliability, self-discipline, and motivation to excel in a remote work environment and with minimum supervision Flexibility to work in different time zones based on client needs. A passion for travel and an eagerness to create memorable experiences for clients. Relevant certifications or training in the travel industry are a plus. Must be 18 years or older Must reside in the U.S. Benefits: Fully remote, work from anywhere Make your own schedule Unlimited income potential Travel opportunities, discounts and perks Extensive training for personal development and certifications Amazing company support and culture Super business opportunity Self paced training

Must be 18+ and authorized to work in the U.S. or select international locations Passion for travel and helping others plan amazing trips Strong communication & customer service skills Self-motivated with a desire to grow in the travel industry Basic computer & internet skills (no prior travel agent experience required!) In order to qualify for this business opportunity, you must be based and authorized to work in either the United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico, Netherlands, New Zealand, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, or Trinidad and Tobago Benefits Work from Anywhere - Enjoy the flexibility of a fully remote position Set Your Own Schedule - Full-time, part-time, or side hustle-it's up to you! Training & Certification Provided - No experience? Exclusive Travel Perks - Discounts on personal travel and industry incentives Supportive Team Environment - We're here to help you succeed! $25,000 - $75,000 a year Responsibilities Assist clients in booking flights, hotels, cruises, rental cars, and more Provide expert recommendations based on clients' preferences & budgets Stay up to date with exclusive deals, promotions, and travel trends Work with top travel vendors, including resorts, airlines, and tour operators Deliver exceptional customer service before, during, and after travel Customize travel itineraries to create unforgettable experiences

Remote Travel Agent Are you passionate about travel and helping others create unforgettable experiences? Were looking for enthusiastic and detail-oriented Remote Travel Agents to join our growing team. In this role, youll assist clients with planning and booking vacations, cruises, theme park getaways, and all-inclusive resort staysall from the comfort of your home. What Youll Do Work directly with clients to understand their travel needs, preferences, and budget. Research and recommend personalized vacation packages, including accommodations, transportation, activities, and dining. Accurately handle reservations, modifications, and cancellations. Provide expert advice on destinations, travel requirements, and special offers. Deliver outstanding customer service before, during, and after each trip. Stay up to date on industry trends, promotions, and supplier policies. What Were Looking For Strong communication and customer service skills. Excellent attention to detail and organizational skills. Self-motivated with the ability to work independently in a remote setting. Comfortable using digital tools and booking platforms (training provided). Previous experience in sales, hospitality, or travel is a plus, but not required. What We Offer Comprehensive training and ongoing professional development. Access to industry-leading tools, supplier networks, and booking systems. Incentives, bonuses, and exclusive travel perks. A supportive team culture with mentorship and growth opportunities. Flexible remote work schedule. If you love travel and want to turn that passion into a career, this is an exciting opportunity to grow with us!

ROLE Remote Reservationist LOCATION Trailborn Remote ABOUT TRAILBORN Trailborn was founded on a simple idea: Life Should Be an Adventure. We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country's most extraordinary outdoor destinations-from national parks to wine country, and snow-capped mountains to sun-soaked beaches. With five properties located in North America's most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California. ABOUT OUR ROLE We are looking for a Remote Reservation Agent with a passion for hospitality and customer service to plan and organize one-of-a-kind experiences for our guests. Reservation agents must be willing to gain thorough knowledge of our Trailborn properties, as well as the greater area to tailor recommendations to each guests' individual needs and desires. This position is also responsible for monitoring all online reservations to ensure correct entry and billing. This is primarily a computer and phone-based remote position specifically working the hours of 3pm to 11pm PST. ESSENTIAL FUNCTIONS Answer incoming calls in a friendly and efficient manner Provide guests with the requested information concerning the hotel and its services as well as the surrounding area Accurately process all incoming reservations received via phone, email, internet, or in-house correspondence Audit reservation and rate details against rate profiles and third party booking systems Verify cancellation and no-show revenues against rate profiles and third party booking systems Manage group rooming lists and block setup in PMS Actively upsell other resort experiences, such as recreation activities, packages, and amenities Enter third party payment information and ensure data security All other duties as assigned QUALIFICATIONS Minimum Qualifications: 2+ years of customer service experience required experience in a hotel setting is preferred. Prior Reservations Department experience is preferred. Professional, positive, and courteous phone and email etiquette is required. Exceptional attention to detail is a must. Intermediate to advanced typing and computer skills. Must quickly learn and move between various software programs, including property management system, hotel operations platform, and customer relationship management system. Ability to report information accurately and efficiently. Driven personality with desire to learn and progress. Ability to sit for up to eight hours a day. Previous experience with remote work. Flexibility to work remotely, 3pm-11pm PST, weekdays and weekends, and some holidays. Must be able to read and write in English. Basic Competencies: High level of professionalism, able to follow instructions with follow-up, respect, and integrity. Understand oral and written communications, follow detailed directions, and provide clear instructions/directions. Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills. EMPLOYMENT CONDITIONS Work safely to ensure company equipment is secure. Complete required training programs. Work hours may include a nonstandard workweek, overtime, and various shift work as needed. PHYSICAL REQUIREMENTS Prolonged periods of sitting while working on a computer and answering calls. Frequent use of hands and fingers to type, navigate reservation systems, and use a telephone or headset. Ability to wear a headset for extended periods for calls and virtual meetings. Clear verbal communication skills to assist customers effectively over the phone. Visual acuity to read screens, review booking details, and enter data accurately. Occasional reaching or bending to access office equipment or materials in a home workspace. WORK ENVIRONMENT CONSIDERATIONS A quiet, dedicated workspace free from distractions. Reliable high-speed internet connection for seamless communication. Proper ergonomic setup, including a comfortable chair, desk, and screen positioning to reduce strain. ABOUT OUR BENEFITS Why You'll Love Working Here Comprehensive Benefits: Affordable medical, dental, and vision insurance with company contributions. Secure Your Future: 401(k) plan with a company match. Recharge & Grow: Enjoy paid time off and learning programs to advance your career. Join us and thrive in a workplace that values you! SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays. SALARY $17 - $18/hour JOB STATUS Full Time FLSA Non-Exempt (Hourly) EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

As a Remote Travel Reservations Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At Exciting Travel Now Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country. Key Responsibilities Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits Remote flexibility - work from anywhere, with hours that fit your lifestyle. Exclusive travel perks and access to industry-only discounts. Professional growth - ongoing training and support from a dedicated team. Be part of a passionate community focused on building dreams and memories through travel. What We're Looking For Excellent communication skills-both written and verbal. A background in customer service, ideally within travel, tourism, or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech-savvy and able to learn new systems and booking tools quickly. A genuine enthusiasm for travel and helping others create memorable experiences

Your Gateway to a Rewarding Career! Are you passionate about helping clients and delivering outstanding customer service? Scenic Voyages is seeking a Remote Reservations Specialist to join our growing team. We foster a professional, supportive, and collaborative environment where you can develop your skills, build meaningful relationships, and continue learning. What We Offer Ongoing Training & Development We invest in your success with comprehensive training opportunities and continuous learning support. Supportive Community Engage with peers through our team forum and monthly virtual gatherings to share ideas, ask questions, and stay connected. Flexible Work Options Choose a part-time or full-time schedule and enjoy the convenience of working from home. Benefits Employee discounts Flexible scheduling for work life balance Professional development assistance Responsibilities Provide excellent customer service via phone and email Assist clients with planning and coordinating seamless reservations Prepare and manage client accounts and preferences Maintain accurate records in accordance with company policies and regulations Organize and manage digital and physical files Ideal Candidate Responsible, self-motivated, and professional Able to work independently and as part of a team Strong attention to detail and outstanding communication skills Open to coaching and enthusiastic about learning and growth Begin your journey with an established company where your work matters and your career can thrive. Apply now and start your next professional adventure!

We are looking for a reliable and detail-oriented Travel Reservations Specialist to join our team. In this role, you will assist clients with booking and managing their travel reservations while providing excellent customer support. This position is ideal for individuals who enjoy working with people, are highly organized, and have a passion for the travel industry. No experience necessary. Responsibilities: Handle reservations for flights, hotels, cruises, and travel packages. Communicate with clients to confirm booking details and itinerary preferences. Provide accurate information on travel options, pricing, and availability. Ensure all reservations are processed efficiently and correctly. Maintain client records and update changes in schedules as needed. Offer professional support to resolve booking issues or adjustments. Collaborate with travel partners and suppliers to secure the best arrangements. Requirements: Strong organizational and time-management skills. Excellent verbal and written communication abilities. Customer service experience preferred but not required. Ability to work independently in a remote environment. Proficiency with computers and online booking platforms is a plus. Attention to detail and problem-solving mindset. Package Details Flexible virtual work environment. Opportunity to work with a variety of travel arrangements and clients. Growth opportunities within the travel industry.

Wer'e seeking a detail-oriented Reservation Agent to support clients by handling reservations, managing schedules, and ensuring all details are accurate and confirmed. This fully remote role is ideal for someone who enjoys organization, clear communication, and providing reliable support throughout the booking process from start to finish What Youll Do: Handle reservations, confirmations, and schedule updates Communicate with clients to gather details and provide timely updates Review bookings for accuracy and completeness Track changes and follow up to ensure a smooth experience while updating client What Were Looking For: Strong communication and organizational skills Customer service, booking, or administrative experience (preferred, not required) Ability to work independently in a remote environment Ability to take direction and apply knowledge and skills Detail-oriented, dependable, and comfortable with technology Must be a citizen of the US, UK, Australia, Spain, LATAM, and Mexico Why This Role Stands Out: 100% remote flexibility Training and ongoing support provided Opportunity for growth within a supportive team

Are you passionate about travel and helping others create unforgettable experiences? Were seeking self-motivated individuals to join our team as Vacation Planners & Experience Coordinators. This fully remote opportunity allows you to turn your love for travel into a rewarding career while enjoying flexible hours and unlimited earning potential. Responsibilities: Assist clients in planning and booking vacations, cruises, and getaways Research destinations, accommodations, and activities to create personalized itineraries Provide excellent customer service and support throughout the booking process Stay informed about travel trends, deals, and industry updates Collaborate with travel partners and vendors to secure the best experiences for clients Utilize marketing tools and social media to attract new clients Qualifications: Passion for travel and helping others create memorable experiences Strong communication and organizational skills Ability to work independently and manage client needs No prior experience requiredcomprehensive training provided Access to a computer or smartphone with internet connection What We Offer: 100% remote position with flexible scheduling Commission-based pay with unlimited earning potential Training and ongoing support to help you succeed Exclusive travel perks and industry discounts Opportunities for personal and professional growth If youre looking for a fulfilling opportunity where you can combine your love for travel with a flexible career, wed love to hear from you! Apply today and start your journey as a Vacation Planner & Experience Coordinator.

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). **Job Summary:** Start Your Career Opportunity of a Lifetime at Vail Resorts: This Groups Reservations Agent position will work on a call center team to book and maintain lodging reservations for wedding, conference and contracted guests. This is a great entry-level position for someone interested in starting a career and growing with our company! This is a remote position with regional location requirements; they must reside in a state where we are licensed to do business. **Job Specifications:** + Starting Wage: $22.00/hr - $24.69/hr + Employment Type: Year Round + Shift Type: Full Time hours available + Minimum Age: At least 18 years of age + Housing Availability: No **Job Responsibilities:** + Answering phones in a call center environment while entering data into reservation software. + Providing excellent customer service and accurate information on all aspects of properties, activities, and amenities to group guests + Demonstrate an unyielding passion for the guest experience, culture, mission, and vision by troubleshooting and resolving guest and partner issues in a timely and mutually beneficial outcome. + Provide excellent, personalized customer service to various clientele through professional and knowledgeable communication. + Working as a team to complete daily tasks. + Excellent writing communication skills. **Job Requirements:** + High School Diploma or GED equivalent. + Spanish 2nd language - preferred but not required + The individual must live in a state where one of our resorts operates + Able to work a flexible schedule, including weekends and holidays + IQWare, Grouptopia, Zendesk, software experience - preferred + Able to work on the phone and computer for long periods + Customer-focused mindset and excellent verbal and written communication skills + A positive and professional attitude + Is passionate about the travel industry + Strong attention to detail with a high degree of accuracy + Familiarity with Vail Resorts Mountain Resorts Vail Resorts provides specific equipment required to perform this role, including a computer terminal, keyboard and mouse, second monitor, telephone and headset, tablet, and Ethernet cable. Final Candidates are required to provide the following Home Office services *prior to the start date*: + Hard-wired Cable/Fiber Internet service with 50 MBps minimum speed required. + Dedicated analog landline phone line (cellular phones or VoIP phones are not permitted) + Designated, secure, distraction-free workspace The expected Total Compensation for this role is $22.00/hr - $24.69/hr. Individual compensation decisions are based on a variety of factors. **Job Benefits** + Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons + MORE employee discounts on lodging, food, gear, and mountain shuttles + 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development Full Time roles are eligible for the above, plus: + Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) + Free ski passes for dependents + Critical Illness and Accident plans Vail Resorts offers a 'Hybrid' work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. _Requisition ID 513157_ _Reference Date: 01/09/2026_ _Job Code Function: Reservations_

Do you enjoy helping others plan unforgettable getaways? As a Remote Reservationist, you'll guide clients in booking cruises, all-inclusive resorts, and holiday packages while enjoying perks and flexibility yourself. This role is ideal for those who love organization, customer service, and the excitement of the hospitality industry. Requirements Assist clients with reservations for cruises, resorts, and holiday packages Research destinations and offers to provide the best recommendations Share insider access to exclusive deals and perks Support clients from booking through their return home Expand your expertise with supplier training and certifications Benefits Earnings based on performance with no income cap Complimentary perks and discounts for your own getaways Flexible schedule designed around your lifestyle Ongoing mentorship and access to top-tier hospitality suppliers

Job Title: Remote Flight Reservationist Company Overview: SVH Travel Company is a leading provider of customized travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a commitment to excellence and a passion for travel, we cater to discerning travelers seeking unforgettable journeys around the globe. Job Overview: As a Remote Flight Reservationist at SVH Travel Company, you will be responsible for managing flight reservations and ensuring a smooth booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach. Responsibilities: Flight Booking: Assist clients in booking flights by researching and recommending the best options based on their preferences, budget, and travel requirements. Reservation Management: Manage flight reservations accurately and efficiently, including booking tickets, confirming availability, and processing payments. Client Communication: Interact with clients via phone, email, and chat to address inquiries, provide flight options, and assist with booking changes or modifications. Flight Information: Stay informed about flight schedules, routes, and airline policies to provide up-to-date information and guidance to clients. Customer Service: Provide exceptional customer service by resolving issues, handling complaints, and ensuring client satisfaction throughout the reservation process. Sales Support: Promote additional services such as travel insurance, seat upgrades, and airport transfers to enhance the client experience and drive sales revenue. Collaboration: Coordinate with internal teams, including travel advisors and airline partners, to ensure seamless communication and service delivery to clients. Adherence to Regulations: Follow industry regulations, airline policies, and company procedures while processing flight reservations and handling client information. Benefits: Competitive salary with performance-based incentives. Remote work flexibility, allowing for a comfortable and convenient work environment. Opportunities for career growth and advancement within a reputable travel company. Access to exclusive travel discounts and perks. Comprehensive training and support to excel in the role. Health insurance coverage and other benefits package. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous experience in flight reservations, travel agency, or customer service role is advantageous. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Strong attention to detail and accuracy in data entry and reservation management. Familiarity with flight booking systems, GDS (Global Distribution Systems), and online travel platforms. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Customer-focused mindset with a dedication to providing exceptional service and exceeding client expectations. Flexibility to work non-traditional hours to accommodate client needs across different time zones. Join SVH Travel Company and be part of a dynamic team dedicated to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.

Job Title: Online Travel Reservationist - Remote About Destination Knot:Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey. Position Overview: We are looking for a dependable and detail-oriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life. Key Responsibilities:Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences Communicate with clients and vendors regarding updates, changes, or special requests Maintain accurate records of bookings and client communications Stay informed on supplier promotions, destination policies, and system updates Collaborate with other team members and travel advisors to ensure a smooth booking experience Provide high-level service and professionalism in all client interactions Qualifications:Previous experience in reservations, travel coordination, or customer service preferred Strong written and verbal communication skills Highly organized and able to manage multiple tasks independently Comfortable working in a virtual environment using digital tools and platforms Must be 18 years or older with access to a computer and reliable internetA passion for organization, accuracy, and helping others experience seamless travel What We Offer:100% remote work flexibility Training and development within the travel and hospitality industry Access to booking tools and supplier platforms Performance-based incentives and travel perksA collaborative and supportive team culture Work Environment: This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, task-oriented role and enjoy contributing to a client-focused travel planning team.

eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply. Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customer service • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area * BONUS PLAN* PICK THE RIGHT SCHEDULE FOR YOU *

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleAs the Head of Deal Desk at Attentive, you will lead our end-to-end deal support function across Deal Strategy and Order Operations, ensuring our teams close business with speed, rigor, and the right commercial discipline. Reporting to the VP of Revenue Operations, you will be a critical partner to Sales Leadership, Finance, Legal, and GTM Operations, owning the operating rhythm, tools, and pricing governance that enable high-quality quoting and clean execution from quote to cash. You'll help the business win strategically, while building scalable processes that improve forecast reliability, reduce friction, and strengthen margin and compliance over time.What You'll Accomplish Deal Strategy & Commercial Governance: Lead the team that supports new business and renewals through pricing guidance, negotiation support, and approval governance-ensuring consistency, fairness, and alignment to company objectives. Commercial Architecture & Pricing Strategy: Be the chief architect of Attentive's pricing matrix, moving beyond guidelines to define the commercial trade-offs and key contract terms that drive sustainable business growth and enable us to win strategic clients. Own and evolve the pricing strategy, packaging, discounting guardrails, term strategy, and services policies, in deep partnership with Finance and Sales leadership. Quote Approval & Deal Risk Management: Build a high-trust, high-rigor approval process that balances speed with discipline-identifying risk early (margin, legal/terms, services scope, non-standard concessions) and driving clear paths to resolution. Order Operations & CPQ Excellence: Lead the team responsible for deal configuration, Salesforce/CPQ accuracy, and order processing-ensuring clean data, compliant bookings, and seamless handoffs into downstream teams. Quote-to-Cash Process Improvement: Identify bottlenecks and failure points across quoting, contracting, booking, and handoff; implement scalable workflows, SLAs, and documentation that improve cycle time and reduce rework. Cross-Functional Deal Leadership: Serve as the “hub” across Sales, CS, RevOps, Finance, Legal, Business Systems, and Implementation/Services to align on deal structure, approvals, and execution-especially for complex, strategic, or non-standard deals. Team Leadership & Development: Lead a team of ~10 across Deal Strategy and Order Operations (including 2 people managers). Define the right org structure and assess current coverage and operating mode. Build an enablement and quality bar that scales with the business. Your Expertise 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related commercial role (B2B SaaS preferred), including people management experience. Deep expertise in pricing/discounting governance, deal structuring, approvals, and negotiation support-especially across renewals and complex enterprise deals. Strong operational command of Salesforce and CPQ (e.g., Salesforce CPQ or similar): configuration, process design, data quality, and workflow automation. Exceptional cross-functional leadership skills: able to align Sales, Finance, Legal, and GTM teams through influence, crisp communication, and strong judgment. Analytical and detail-oriented: comfortable using data to identify trends (discounting, approval volume, capacity) and to drive measurable improvements. Clear, confident communicator who can translate complexity into practical guidance for reps and leaders, and can set a high bar for commercial discipline without defaulting to a bottleneck. You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The US base salary range for this full-time position is $190,000 - $240,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-AR1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

←Back to all jobs at Home 2 Suites by Hilton Denver Airport Guest Service Agent Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Essential Job Duties Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in a courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures Recommends other Baywood properties to our guests, when appropriate Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely Please visit our careers page to see more job opportunities.

Responsibilities The chance to work 100% from the comfort of your home via a personal computer Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Minimum Requirements High school diploma or equivalent. Excellent communication and organizational skills Exceptional customer service skills and able to interact in a positive and professional way. Customer service background preferred. Strong listener with the ability to empathize and problem-solve. Basic computer proficiency. A passion for fitness and health. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood! With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies. Join us as our Hotel Night Auditor at our Hotel Name located at Hotel Address. (Room Count: 115) To complete application - Please visit the property Monday - Friday between 10AM-4PM Successful Candidate will be able to : Able to work every other weekend (Friday/Saturday or Saturday/Sunday combination) Previous hotel Front Desk experience required; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Attend monthly department meeting during the week. View all jobs at this company