Reservation specialist vs ticket agent

The differences between reservation specialists and ticket agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a reservation specialist has an average salary of $34,690, which is higher than the $28,940 average annual salary of a ticket agent.

The top three skills for a reservation specialist include reservations, customer service and booking. The most important skills for a ticket agent are reservations, cash handling, and ticket sales.

Reservation specialist vs ticket agent overview

	Reservation Specialist	Ticket Agent
Yearly salary	$34,690	$28,940
Hourly rate	$16.68	$13.91
Growth rate	-	-
Number of jobs	179,812	28,958
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 35%
Average age	45	45
Years of experience	-	-

Reservation specialist vs ticket agent salary

Reservation specialists and ticket agents have different pay scales, as shown below.

	Reservation Specialist	Ticket Agent
Average salary	$34,690	$28,940
Salary range	Between $26,000 And $45,000	Between $21,000 And $39,000
Highest paying City	Urban Honolulu, HI	Saint Paul, MN
Highest paying state	Hawaii	Minnesota
Best paying company	Canyon Ranch	AEG
Best paying industry	Hospitality	Hospitality

Differences between reservation specialist and ticket agent education

There are a few differences between a reservation specialist and a ticket agent in terms of educational background:

	Reservation Specialist	Ticket Agent
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Reservation specialist vs ticket agent demographics

Here are the differences between reservation specialists' and ticket agents' demographics:

	Reservation Specialist	Ticket Agent
Average age	45	45
Gender ratio	Male, 25.7% Female, 74.3%	Male, 32.2% Female, 67.8%
Race ratio	Black or African American, 8.1% Unknown, 5.6% Hispanic or Latino, 21.1% Asian, 6.4% White, 57.8% American Indian and Alaska Native, 1.0%	Black or African American, 7.9% Unknown, 6.0% Hispanic or Latino, 24.2% Asian, 6.9% White, 53.8% American Indian and Alaska Native, 1.2%
LGBT Percentage	12%	12%

Differences between reservation specialist and ticket agent duties and responsibilities

Reservation specialist example responsibilities.

Schedule reservations and manage cancellations; provide customer service while following through with client satisfaction.
Assist non-owners and owners with booking reservations for vacation packages at the numerous vacation destinations available.
Conduct upselling techniques in an effort to make a more profitable sale.
Handle several positions, including POS, and assist teammates with their positions to increase efficiency.
Exceed sales and team goals in upselling package items while collaborating with management to create monthly goals.
Arrange for rental vehicles to be deliver to private airports, hotels, offices and homes of VIP customers.

Ticket agent example responsibilities.

Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
Provide excellent customer service as outdoor ticket agent for group reservations; approach and encourage prospective customers to purchase tickets.
Sell tickets and also following quotas and upselling as well
Perform FOD walks in the ramp area between flights.
Work with TSA, enforce the rules and regulation of the company and FAA.
Learned and follow TSA as well as FAA regulation as part of every day activities.

Reservation specialist vs ticket agent skills

Common reservation specialist skills

Reservations, 49%
Customer Service, 9%
Booking, 7%
Hotel Reservations, 4%
Resorts, 3%
Outbound Calls, 3%

Common ticket agent skills

Reservations, 25%
Cash Handling, 18%
Ticket Sales, 16%
Direct Passengers, 8%
Computer System, 7%
Customer Service, 4%