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Senior MEP Superintendent - Data Centers
Metric DCX
Reservation supervisor job in Columbus, OH
Senior MEP Superintendent - Top 10 General Contractor
A leading Top-10 GC is hiring a Senior MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds.
What You'll Do:
Lead all field operations on major ground-up projects ($100M-$500M+).
Direct and coordinate trade partners, foremen, and site teams.
Drive daily schedule, manpower planning, and logistics.
Enforce a zero-incident safety culture and impeccable quality standards.
Solve problems on the spot and keep projects moving efficiently.
Expertise in overseeing MEP scopes.
What You Bring:
10+ years' experience running large ground-up projects.
Proven success on $100M+ commercial or mission-critical builds.
Expert in field coordination, sequencing, and construction means & methods.
Strong leadership presence and communication skills.
Ability to travel and live on-site for extended project durations.
What's on Offer:
Lead flagship projects for a nationally recognized contractor.
Clear path toward a leadership position - Field Operations Executive / VP
Competitive salary and comprehensive benefits.
Industry-leading bonuses.
$50k-85k yearly est. 5d ago
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Data Center Cabling Superintendent
Delta System & Software, Inc. 4.1
Reservation supervisor job in New Albany, OH
Main Duties / Required:
7 plus years related experience or equivalent role
OHSA 30 certification
Must meet Motor Vehicle Record requirements.
Must meet all requirements to be properly badged and able to meet all client requirements to access the jobsite.
Familiar with construction management software as needed.
Proficient with Microsoft office.
AutoCAD, a plus for use with scheduling, spreadsheets, and cost control
Proficient in understanding building plans and specifications
Team player with field supervision, project management and company administration
staff
Excellent communication skills.
Good understanding of building systems.
Thorough knowledge of legal issues and safety standards is essential.
Ability to plan and organize a team effort.
Good client management and goodwill building ability.
Capacity to motivate, lead and boost morale of the teams.
Effective time management and logical decision-making ability.
Capacity to handle pressure.
Willing to travel extensively across multiple sites.
Strong focus on quality and safety.
Ability to remain calm, focused, and effective under pressure situations.
Self-starter with ability to set goals and tasks with strong leadership skills
$63k-92k yearly est. 2d ago
Surgery Coding Supervisor - Urology
Teksystems 4.4
Remote reservation supervisor job
Supervise a team of 7-9 Urology Coders, providing daily guidance, support, and performance oversight. Collaborate closely with E/M Coding Supervisors to ensure consistency, accuracy, and alignment across coding teams. Review and work up daily coding reports each morning, ensuring timely completion of assigned workloads.
Oversee surgical coding workflows, including procedureheavy cases, verifying coding accuracy and correcting discrepancies as needed.
Provide handson management by monitoring coder productivity, offering feedback, and ensuring adherence to coding standards and organizational expectations.
Partner with 40-50 urology providers and surgeons to clarify documentation, resolve coding questions, and support accurate charge capture.
*Skills*
Urology coding experience, Coding supercisor, Surgery Coding, Medical Coding
*Additional Skills & Qualifications*
Detail Oriented
*Experience Level*
Expert Level
*Job Type & Location*This is a Contract position based out of Dallas, TX.
*Pay and Benefits*The pay range for this position is $34.50 - $35.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$34.5-35.5 hourly 4d ago
Clerical Supervisor 2
Commonwealth of Pennsylvania 3.9
Remote reservation supervisor job
Are you a highly organized and motivated administrative professional? The Department of Labor & Industry, Office of Unemployment Compensation (UC), Support Operations Division, has an exciting opportunity for a Clerical Supervisor 2. In this leadership role, you will supervise the work of a large unit of technical and clerical personnel. If you are a proven leader and eager to showcase your talents, we encourage you to apply today and take this next step in your career.
DESCRIPTION OF WORK
As the supervisor for a large personnel unit, you can expect to monitor employee attendance and adherence to personnel policies and procedures. Work includes developing and implementing office procedures to ensure the clerical unit is working efficiently and effectively. Our team will rely on you to conduct staff meetings and develop and conduct training sessions on changing policies and procedures. Your work involves preparing and delivering employee performance evaluations, job descriptions and performance standards. This position evaluates the quality, quantity and timeliness of individual and unit performance through periodic review of completed work in addition to monitoring work as it is performed. You will have the opportunity to research UC Law and ensure compliance in employers' charge determinations and appeals processing.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
Works hours may vary based on operational needs.
Telework: You may have the opportunity to work from home (telework) part-time after the successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Two years of as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Legal Requirements:
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.
Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$40k-49k yearly est. 4d ago
Customer Service Supervisor Export, Protective & Marine Coatings USCA
Ppg Architectural Finishes 4.4
Remote reservation supervisor job
We're hiring a Customer Service Supervisor to support our PMC export team's customers at PPG. The supervisor will help to supervise a team of export Customer Support Representatives within the Protective and Marine (PMC) division at PPG. You will report to a Customer Service Manager. This is a remote position.
Key Responsibilities:
Supervise, train and/or mentor activities of customer service export team as needed.
Assist and respond to escalations of export customer questions and/or complaints via phone, email, and chat in a timely and professional manner.
Assist in management of account load of customers and partner with commercial sales team for growth and success.
Collaborate with other departments to resolve complex issues and improve customer satisfaction.
Gain solid understanding of our business unit policies, systems, procedures and objectives.
Responsible for creation and development of customer support materials, such as FAQs and help guides.
Support of team on daily review and updating of orders, priority lists, customer and file maintenance.
Tracking of metrics, goal alignment and progress.
Working with planning, scheduling, production and shipping to ensure on-time shipments and manage inventory in a cost-effective manner.
Coordinate and provide after-hours/weekend support on as needed basis for emergency situations where customer service is required.
This person will serve as Export Control Coordinator (ECC) supporting PMC USCA Segment SBU.
Qualifications
Experience in export compliance and export order management processes
2+ years of customer service supervisory experience preferred
4+ years of customer service supervisory experience for manufacturing clients preferred
Experience with high volume of data entry with low error rate
Oral and written English communication skills
Detail oriented
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$43k-49k yearly est. Auto-Apply 11d ago
Remote Reservation Manager
An Epic Adventure
Remote reservation supervisor job
About Us: We're looking for a Remote Reservation Manager to join our team and ensure every clients journey is seamless from start to finish.
You will be the key point of contact for clients, managing plans from booking reservations to curating personalized itineraries. Your goal is to ensure smooth, enjoyable experiences while providing top-notch customer service.
Key Responsibilities:
Design and manage personalized itineraries, including flights, accommodations, transportation, and activities.
Handle client inquiries, issues, and last-minute changes with professionalism and efficiency.
Coordinate with airlines, hotels, tour operators, and other vendors to confirm bookings and ensure client satisfaction.
Monitor schedules and ensure all aspects of the clients journey run smoothly.
Provide proactive support by addressing concerns or special requests before, during, and after the trip.
Assist in documentation and inform clients about necessary requirements such as passports, visas, and vaccinations.
Keep clients updated on travel advisories, destination insights, and trends.
Utilize CRM systems to manage client profiles, preferences, and feedback.
Qualifications:
Experience in hospitality, event planning, or customer service (preferred but not required).
Strong knowledge of booking systems, platforms, and processes.
Excellent communication and interpersonal skills with a customer-first approach.
Detail-oriented with strong organizational and multitasking abilities.
Ability to problem-solve and stay calm under pressure.
Proficiency in using CRM systems and Microsoft Office Suite.
Passion for creating memorable experiences for clients.
$60k-94k yearly est. 60d+ ago
Remote Hotel & Resort Reservation Specialist
Destination Knot
Remote reservation supervisor job
Remote Hotel & Resort Reservation SpecialistLocation: Remote (U.S.) About Us:We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.
Job Description:We are seeking a detail-oriented and customer-focused Remote Hotel & Resort Reservation Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.Responsibilities:
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide personalized recommendations based on clients' preferences and budgets.
Work closely with top travel suppliers to secure exclusive deals and promotions.
Stay informed on industry trends, travel policies, and supplier offers.
Handle client inquiries, modifications, and cancellations in a professional and timely manner.
Maintain accurate records of bookings and client interactions.
Participate in training sessions and supplier webinars to enhance industry knowledge.
Qualifications:
Must be 18+ and legally authorized to work in the U.S.
Excellent communication and customer service skills.
Passion for travel and helping others create unforgettable experiences.
Self-motivated with the ability to work independently.
Comfortable using online booking platforms and learning new software.
Prior experience in customer service or sales is a plus but not required.
$25,000 - $65,000 a year
Compensation & Benefits:
Flexible Schedule: Work full-time or part-time from anywhere.Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.Training & Certification: Gain access to ongoing education and industry support.
How to Apply:If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$25k-65k yearly Auto-Apply 11d ago
Reservation Specialist
Gawjusviews Travel
Remote reservation supervisor job
Must be 18+ and authorized to work in the U.S. or select international locations
Passion for travel and helping others plan amazing trips
Strong communication & customer service skills
Self-motivated with a desire to grow in the travel industry
Basic computer & internet skills (no prior travel agent experience required!)
In order to qualify for this business opportunity, you must be based and authorized to work in either the United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, France, Germany, Grenada, Italy, Jamaica, Mexico, Netherlands, New Zealand, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, or Trinidad and Tobago
Benefits
Work from Anywhere - Enjoy the flexibility of a fully remote position
Set Your Own Schedule - Full-time, part-time, or side hustle-it's up to you!
Training & Certification Provided - No experience?
Exclusive Travel Perks - Discounts on personal travel and industry incentives
Supportive Team Environment - We're here to help you succeed!
$25,000 - $75,000 a year
Responsibilities
Assist clients in booking flights, hotels, cruises, rental cars, and more
Provide expert recommendations based on clients' preferences & budgets
Stay up to date with exclusive deals, promotions, and travel trends
Work with top travel vendors, including resorts, airlines, and tour operators
Deliver exceptional customer service before, during, and after travel
Customize travel itineraries to create unforgettable experiences
$25k-75k yearly 60d+ ago
Reservations Specialist @ Rodeo Dunes
Dream Golf
Remote reservation supervisor job
Where soul-stirring golf meets the spirit of the American West. Rodeo Dunes is a public golf resort developed by Michael Keiser, owner of Sand Valley Resort. Set on over 4,000 acres of towering sand dunes reminiscent of the southwest coast of Ireland, Rodeo Dunes is set to become a world-class golf destination. Two course routings are complete - one by the acclaimed duo of Bill Coore and Ben Crenshaw, and the other marking the solo debut of longtime C&C associate, Jimmy Craig. Construction began in the summer of 2024. With a rollicking, sandy dunescape, welcoming Western hospitality, and inspiring long views of the Rocky Mountains, Rodeo Dunes will introduce guests to a historic - but new to many - region of Colorado. Rodeo Dunes is located less than an hour from Denver and Denver International Airport, and just a short drive from the Fort Collins and Colorado Springs areas. The resort will embody similar philosophies and values that have made Bandon Dunes and Sand Valley two of the world's top golf destinations.
Job Description The Reservations Specialist is the first point of contact for guests at Rodeo Dunes. This position is responsible for handling reservation requests by phone, email, and online inquiry with care, professionalism, and accuracy. From the moment someone reaches out to book, this person represents the voice of Rodeo Dunes and helps create a welcoming first impression. This role focuses on tee times and (eventual) lodging bookings. The ideal candidate is comfortable working independently, communicates clearly, and is committed to providing a smooth and friendly experience for every guest.
This is a full-time role and may include some weekends or evening availability depending on demand. Primary Duties and Responsibilities
Answer incoming phone calls and respond to email and web inquiries about golf, lodging, and resort details
Book tee times and lodging reservations with accuracy using the property management system (Agilysys)
Provide administrative and communication support for the Foundership program, including handling inquiries and assisting with Founder bookings
Process guest payments securely and confidently, ensuring all financial information is handled with care and in accordance with data protection policies
Provide helpful, friendly, and informed guidance to potential guests during the booking process
Collaborate with on-site team members to relay special requests or needs
Maintain up-to-date guest records and profile preferences
Share important guest and booking details with golf operations and marketing teams
Communicate booking trends, sell-out dates, or demand spikes to the Reservations Manager
Suggest ideas that improve reservations efficiency, guest satisfaction, and revenue capture
Perform additional administrative or guest-service related tasks as requested
Qualifications, You're someone who:
Is warm, attentive, and professional in both verbal and written communication
Has a positive attitude and is self-motivated
Stays organized and dependable, even during busy or high-volume stretches
Uses technology confidently, including email platforms and reservations systems such as Agilysys
Is trustworthy and detail-oriented when handling sensitive information
Can work remotely and independently, while remaining responsive and connected to the team
Has the flexibility to work select weekends and holidays
Preferred experience:
High school diploma or equivalent (required)
Background in hospitality or customer service
Empathy and a service-oriented mindset
Comfort working toward performance metrics or goals
Prior experience in a remote work environment
Experience with reservation systems such as Agilysys
Familiarity with the game and culture of golf is a bonus
Physical Requirements
This is a remote position that requires prolonged periods of sitting and working on a computer. The individual must be able to:
Read and write in English
Give and follow verbal and written instructions
Operate a computer, telephone, and headset for extended periods
Use hands and fingers to type, navigate systems, and interact with reservation software
Communicate clearly and efficiently via call system, video conferencing, and email platforms
Maintain focus and attention to detail in a home-office or distraction-free environment
Working Conditions
This position is fully remote to start and requires access to a quiet, professional home-office environment. Team members must have a reliable high-speed internet connection, the ability to remain focused and productive without on-site supervision, and a setup suitable for handling phone and video calls.
Working hours will generally align with Mountain Time and may include evenings, weekends, or holidays based on business demand or guest volume. Occasional virtual meetings and trainings are expected to ensure alignment across the team and with resort operations.
This role is part of a fast-paced, guest-focused Reservations Department where professionalism, promptness, and responsiveness are essential. Reservations Specialists must be comfortable working independently while staying closely connected to colleagues and leadership through digital communication tools.
Rodeo Dunes is committed to pay transparency and fairness. The anticipated pay range for this position is $19-$23 per hour, depending on experience and qualifications. Final compensation will be determined based on factors such as location, relevant skills, and previous experience. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
#rodeodunes
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$19-23 hourly 12d ago
Client Reservation Specialist
Traveling With Tasha
Remote reservation supervisor job
Work From home Travel Advisor
Are you passionate about travel and helping others create unforgettable experiences? Were looking for enthusiastic and detail-oriented Remote Travel Agents to join our growing team. In this role, you'll assist clients with planning and booking vacations, cruises, theme park getaways, and all-inclusive resort stays, all from the comfort of your home.
What You'll Do
Work directly with clients to understand their travel needs, preferences, and budget.
Research and recommend personalized vacation packages, including accommodations, transportation, activities, and dining.
Accurately handle reservations, modifications, and cancellations.
Provide expert advice on destinations, travel requirements, and special offers.
Deliver outstanding customer service before, during, and after each trip.
Stay up to date on industry trends, promotions, and supplier policies.
What Were Looking For
Strong communication and customer service skills.
Excellent attention to detail and organizational skills.
Self-motivated with the ability to work independently in a remote setting.
Comfortable using digital tools and booking platforms (training provided).
Previous experience in sales, hospitality, or travel is a plus, but not required.
What We Offer
Comprehensive training and ongoing professional development.
Access to industry-leading tools, supplier networks, and booking systems.
Incentives, bonuses, and exclusive travel perks.
A supportive team culture with mentorship and growth opportunities.
Flexible remote work schedule.
If you love travel and want to turn that passion into a career, this is an exciting opportunity to grow with us!
$29k-38k yearly est. 3d ago
Remote Travel Reservations Specialist
Excitingtravelnow
Remote reservation supervisor job
As a Remote Travel Reservations Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
At Exciting Travel Now Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Key Responsibilities
Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post-trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
Remote flexibility - work from anywhere, with hours that fit your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional growth - ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We're Looking For
Excellent communication skills-both written and verbal.
A background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organizational habits, and a proactive mindset.
Tech-savvy and able to learn new systems and booking tools quickly.
A genuine enthusiasm for travel and helping others create memorable experiences
$28k-39k yearly est. 9d ago
Remote Travel Reservations Specialist
Mountainviewtravel99
Remote reservation supervisor job
We are looking for a reliable and detail-oriented Travel Reservations Specialist to join our team. In this role, you will assist clients with booking and managing their travel reservations while providing excellent customer support. This position is ideal for individuals who enjoy working with people, are highly organized, and have a passion for the travel industry. No experience necessary.
Responsibilities:
Handle reservations for flights, hotels, cruises, and travel packages.
Communicate with clients to confirm booking details and itinerary preferences.
Provide accurate information on travel options, pricing, and availability.
Ensure all reservations are processed efficiently and correctly.
Maintain client records and update changes in schedules as needed.
Offer professional support to resolve booking issues or adjustments.
Collaborate with travel partners and suppliers to secure the best arrangements.
Requirements:
Strong organizational and time-management skills.
Excellent verbal and written communication abilities.
Customer service experience preferred but not required.
Ability to work independently in a remote environment.
Proficiency with computers and online booking platforms is a plus.
Attention to detail and problem-solving mindset.
Package Details
Flexible virtual work environment.
Opportunity to work with a variety of travel arrangements and clients.
Growth opportunities within the travel industry.
$29k-38k yearly est. 60d+ ago
Warehouse Inventory Supervisor - (Hourly)
Salaried/Skilled Trades NSG Group
Reservation supervisor job in Urbancrest, OH
NSG Group/Pilkington North America:
Since becoming part of the Nippon Sheet Glass Group (NSG) in June of 2006, NSG Group is one of the world's largest glassmakers that manufactures and distributes automotive and flat glass for the automotive and building industries.
Benefits:
Medical, Dental, Vision
401(k) Match
Employee Assistance Plan at no additional cost
Educational Assistance
Work Shoe/Boot Program
Prescription Safety Glasses Program
Company Paid Holidays - 11
Paid Vacation
Life Insurance at no cost
Pilkington Employee Advantage Discounts
Available Position: (Safety Sensitive Position)
1st shift Warehouse Supervisor - Inventory Department
Monday - Friday, 7:00 am - 3:00 pm with required overtime as needed
Employees Supervised: 13 hourly employees across 3 shifts
Pay: $23.00 - $25.00 an hour, based on experience
Primary Duties:
Serve as the CDC inventory liaison for service center/customer inventory concerns related to CDC.
Coordinate cycle count plan to count all locations at least once biannually.
Ensure physical cycle count sheets are completed properly, filed, and maintained per audit requirement.
Monitor and investigate process errors causing inventory discrepancies.
Coordinate project teams for physical inventory organization and management.
Monitor and maintain transient locations, complete weekly transient report out to supervisors and managers on all overdue items to facilitate resolution.
Monitor and maintain ROCA/damaged product disposal process.
Monitor and maintain 999 SAP storage type items related to picking discrepancies.
Supervise service center claims process, investigate and document all claims to support proper inventory adjustment credit.
Supervise and maintain process for vendor chargeback of damages and discrepancies. Ensure documentation is completed for all chargeback items to ensure reimbursement.
Supervise redistribution process ensuring timely completion of all redistribution items.
Investigate, document, and attempt recovery of lost inventory items to minimize losses and keep inventory adjustments in line with monthly budget.
Monitor internal inventory adjustments regularly, ensure proper adjustment codes are used, develop improvement plans where needed to eliminate process gaps/breakdowns.
Facilitate operators' knowledge and compliance with work procedures.
Assist with creation of work instructions related to inventory processes when needed.
Identify and facilitate process improvement projects.
Work off shift hours and overtime as needed to perform critical job duties.
Travel to multiple offsite third-party locations biannually to complete physical inventory count.
Participate in training project teams with process design changes.
Assist quality team with quality issue investigations as needed.
Audit SOP compliance.
Generate and populate various daily and weekly reports.
Other duties as assigned.
Qualifications:
Bachelor's Degree desired and commensurate or equivalent work experience without a degree.
3 years' experience in a distribution/manufacturing setting, preferably in a time sensitive environment in a distribution (preferred) or manufacturing setting.
Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
Ability to utilize a computer-based inventory control system.
Advanced SAP knowledge.
Demonstrated experience with distribution center issues such as safety, quality and operational procedures.
Basic understanding of flow and process improvement.
Proven ability to lead and motivate to create positive work environment including team building, problem solving, and conflict resolution skills.
Working with Human Resources, handles employee-related issues including counseling, corrective action, hiring, and terminations.
Proactive, innovative problem-solving skills and excellent organizational skills.
High energy, self-starting individual with ability to balance multiple priorities simultaneously.
Excellent customer relations and communication skills (written and verbal).
Proficient in the English language (verbal and written).
Excellent driving record and valid driver's license in accordance with Pilkington-AGR's Motor Vehicle Safety Policy.
Prior Materials Handling Equipment experience (example: platform order picker, forklift, reach truck); must obtain and maintain appropriate certifications.
Without assistance, must be able to occasionally lift, carry, push and/or pull objects weighing from 1 to 70 lbs.
Able to work at heights of up to 30 feet.
Must be able to work in temperatures similar to outdoors within the Central Ohio region.
Able to attend off shift meetings. Working knowledge of SAP, bar coding, and RF (radio frequency)/warehousing computer systems.
We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.
The Salary Range posted represents Pilkington North America's good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc.
NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.
This position is a safety sensitive position.
$23-25 hourly 12d ago
Reservations Sales Agent (Seasonal FT)
Crystal Mountain 4.8
Remote reservation supervisor job
The role of the Reservation Sales Agent is to greet guests over the phone and provide an overview of the facility, as well as a comprehensive description of accommodation types and resort amenities that will fit their need. Job Duties and Responsibilities
Responsible for practicing, supporting and promoting Crystal Mountain's Service Standards at all times.
Answer incoming calls in a timely manner with appropriate greeting to assist with reservations, confirmations, room need requests and questions.
Ensure accurate information is provided to clients with respect to all products including, but not limited to, accommodations, spa options, lift, lesson, rental, tours and activities.
Maintain knowledge of current resort events to explain resort products, activities, service and other information about the resort as requested.
Sell and process accommodation, dinner, kids programs, spa services, golf tee times, snow sports lessons, etc. reservations using selling techniques and strategies.
Assist guests with issues and complaints, with empathy and a focus on guest satisfaction.
Accurately enter and update guest data in property systems, in a timely manner.
Cognitive ability to accurately work and/or manage multiple projects under demanding circumstances.
Receive and process all online reservation requests.
Answer questions from upcoming and in-house guests about charges to guest accounts and make modifications as needed.
Assist Reservation Sales Manager, Supervisor, or Reservation System Coordinator as needed.
Must have a flexible schedule.
Other duties as assigned by leadership team members.
Perform responsibilities in accordance with all Company standards, policies and procedures.
Job Specifications
Competencies:
Previous experience with SMS, Microsoft Excel, Word, and Outlook preferred.
Previous sales experience a plus.
Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
Self-directed and able to maximize use of time, resources and technology.
Ability to speak clearly in a well-modulated and pleasant voice.
Effectively and accurately operate assigned equipment.
Maintains office, employee and company confidentiality at all times.
Dependable and meets goals.
Education:
· High School diploma or equivalent required.
Physical & Other Requirements:
· While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
· Remote work may be an option.
· The employee must regularly lift and /or move up to 25 pounds.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
· Evenings, weekends and holidays are a regular part of the schedule.
· Must have excellent attendance and conduct record.
· Non-smoking candidates preferred.
$30k-33k yearly est. 20d ago
Customer Service Supervisor
Globe Life and Accident Insurance Company 4.6
Remote reservation supervisor job
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Service Supervisor? Globe Life is looking for a Customer Service Supervisor to join the team!
The Customer Service Supervisor must possess great communication skills while being able to lead and motivate their team. The supervisor must be organized, reliable and have the ability to lead and manage a team of Customer Service Representatives to produce results.
This individual is responsible for managing the day to day operations to ensure department KPI's are met. They must be able to work well with others while ensuring tasks are being met in order to achieve team objectives and goals. The supervisor must monitor agents to provide necessary feedback to ensure company policies and procedures are being met.
This is a remote / work from home position.
What You Will Do:
Develop a high performing team by coaching, mentoring and training Customer Service Representatives.
Ensure KPI's are met.
Update and analyze daily & monthly reports.
Ensure timecard accuracy and sign off on payroll closing weeks.
Perform QA monitoring to ensure customer satisfaction and accuracy. Also perform side by side nesting and silent monitoring.
Answer questions from staff and provide guidance and feedback.
Resolve escalations professionally.
Review and approve outgoing written communication from agents to customers.
Ensure adherence to policies for attendance and established policies and procedures.
Create and deliver corrective action as needed for attendance, adherence, and policy violations.
Assist with initial interviews for new hires.
Create and administer annual performance reviews.
Facilitate team meetings.
Keep senior management informed on all issues and problems.
Create ways to optimize procedures and keep staff motivated.
What You Can Bring:
High school diploma or equivalent.
4-5 years of relevant management experience.
College Degree (Preferred).
Customer Service Experience with proven experience as a call center supervisor or similar supervisory position.
Working knowledge of MS Office.
Knowledge of performance evaluation procedures.
Outstanding communication and problem-solving skills.
A results- oriented and forward thinking approach.
Ability to work under pressure as well as work well with others.
Ability to multitask and prioritize competing priorities to meet deadlines.
Excellent time management skills.
Ability to learn and adapt to change quickly.
Superb organizational and leadership skills.
Schedule flexibility to meet call center hours of operation.
Must be dependable and punctual to ensure call center needs are met.
Must be professional with the ability to maintain confidentiality.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$32k-40k yearly est. Auto-Apply 7d ago
Distribution & Inventory Supervisor - Full Time - (Weekend, Fri - Sun)
Zenni Optical 4.1
Reservation supervisor job in Obetz, OH
Who We Are
Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold - and counting!
Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways.
Innovation is at the heart of everything we do at Zenni - from our revolutionary EyeQLenz™ with Zenni ID Guard™ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press.
Candidate safety is important to us. Please note that all official communication will only be sent ********************** addresses.
About the Role
We are currently looking for an experienced Distribution and Inventory Supervisor to join our team in Obetz, Ohio. The ideal candidate will have a strong understanding of shipping, logistics, fulfillment and warehouse operations.
Opened in 2020, our state-of-the-art manufacturing facility enables us to provide 2-3 day rush delivery. The Distribution Team is recognized for its reliability, precision, and commitment to quality. We prioritize dedication and efficiency to ensure our products reach customers promptly and at an affordable price.
Want to learn more about our team? Watch our story and see how we're making an impact-check out the video below! 🎬👇
Shift: Friday - Sunday 6:00 a.m. - 6:30 p.m. (must be available for overtime as needed, including weekdays)
Compensation: $53,000 - $73,000/year
What You'll Own in This Role
Staffing and Management:
Maintain a well-organized, safe, and healthy work environment for the teams
Anticipate staffing requirements and participate in the recruitment process or coordinate with temporary staffing agencies as needed
Track and monitor daily productivity targets for team members
Provide consistent training, feedback, and coaching to ensure team success
Serve as a liaison between staff and management, reporting on production activities and any issues that arise
Facilitate onboarding and training for new team members
Collaborate with the General Manager to plan and coordinate the Shipping Team's efforts to provide support for Manufacturing as needed
Physical Requirements:
Ability to lift, transport, push, and pull up to 50 pounds regularly
Perform physical activities such as standing, walking, lifting, carrying, pushing, pulling, climbing, and bending consistently
Be physically able to work on your feet for eight (8) or more hours per day
Additional physical demands include climbing, reaching, grasping, repetitive motions, and visual acuity
Responsibilities:
Oversee and direct the day to day Shipping & Distribution operations to ensure orders meet daily delivery targets
Maintain and manage product inventory
Identify and propose process improvement initiatives to enhance efficiency and scalability within the department
Apply industry-standard problem-solving and productivity techniques to evaluate and implement recommended strategies and programs
Provide regular updates and escalate issues to Distribution Manager as needed
Lead and support root cause analysis investigations, implementing corrective and preventive actions as required
Perform other duties as assigned (i.e. operate forklift and/or drive company vehicles)
Adherence to all company policies, processes, and procedures (i.e. Health & Safety Awareness)
Basic Qualifications:
Minimum 4 years of experience in a leadership role within a Shipping Operations environment
Proficient in technical tools and software, including NetSuite WMS or comparable shipping/inventory management software, and Google Suite
Warehouse/Manufacture experience
Strong vendor management experience (including international)
High reliability, with availability to work on-site Monday through Friday, as well as occasional overtime and weekend shifts.
Excellent interpersonal, conflict resolution, time management, and communication skills
Sound judgment with the ability to make independent decisions and effectively solve problems
Fluent in English (speaking and writing)
Benefits
Employee Paid - Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401K & matching)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Public Holidays)
Training & Development
Dental insurance
Employee assistance program
Flexible spending account
Health savings account
Vision insurance
Free Lunch Daily
Referral program
As a condition of employment for this role, you will be required to undergo pre-employment drug testing in accordance with our company policies and applicable law.
We look forward to hearing from you!
We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications.
Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$53k-73k yearly Auto-Apply 10d ago
Foreman - Data Center (Travel)
NTI Connect LLC 3.8
Reservation supervisor job in Columbus, OH
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Job Summary:
The Foreman will manage the Data Center Installation teams and partner with the Superintendent in making sure projects are completed safely meeting all customer deadlines, commitments and quality standards.
Job Duties and Responsibilities:
Accountable for the safety, quality, schedule and cost on assigned projects.
Must be able to travel.
Perform data center infrastructure and cabling buildouts in accordance with industry standards.
Read and follow design engineers' instructions and specifications, maintain the scope of work on the project and adhere to safety procedures.
Serves as main point of contact between the Project Manager and crew members.
Responsible for managing 5-20 crew members on a day-to-day basis.
Understand and adhere to customer timelines.
Inspect completed work to ensure that all tasks pertaining to the installation were performed to company/customer standards.
Prepare closeout documentation for each phase of the job as completed. Team player that coordinates and communicates activities with other employees, departments, and management.
Hold daily meetings before beginning work.
Maintain company issued equipment including but not limited to vehicle, tools, and equipment specific to job.
Job Knowledge, Skills, and Abilities:
Knowledge of basic tools, construction practices and communication networks.
Knowledge of conveyance build installations.
Knowledge of cable installation practices, dressing cables, lacing, terminating, etc.
Knowledge of fiber optic cable types, make-up of fiber optic cables, and manufacturer specifications to prevent damage of cables.
Knowledge of various manufacturers ISP racks, cabinets, ladder rack, fiber guide and termination panels.
Knowledge of cable testing procedures and test equipment.
Knowledge of inside plant safety measures.
Knowledge of data center security processes and adhere to the measures they put in place.
Strong computer skills with Microsoft applications.
Ability to pay close attention to detail and make good sound decisions based on information given.
Ability to multitask and stay organized under pressure.
Required to travel for work.
Must hold a valid driver's license and satisfactory driving record.
5+ years of relevant job experience.
Relevant job experience is described as job experience in similar industry or job experience with similar essential duties Field of Study: Data Center, Telecommunications, Construction or Project Management.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
EEOC-Minority/Female/Disability/Veteran
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
$48k-71k yearly est. 15d ago
High Rise Service Supervisor - Mica Rino
Hines 4.3
Remote reservation supervisor job
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a High Rise Service Supervisor at Mica Rino with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
* Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
* Manage the completion of all work orders generated from resident requests
* Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
* Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives
* Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks
* Implement and oversee inventory control
* Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency
* Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance
* Prepare and manage the maintenance and capital expense budget for the property
* Participate in regional and firm-wide initiatives and assignments
* Participate in staff's evaluation process as needed and determined by Supervisor
* Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment
* Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations
* Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets
* Provide staff with correct equipment, tools, and training as appropriate to the property
* Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling
* Adjust and operate the fire alarm and life safety systems
* Monitor and manage building energy use and maintain energy management programs
* Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues
* Ability to troubleshoot standard operations and repair problems with limited supervision
* Successful completion of all required training programs within required timeframes
* Able to analyze mathematical data related to financial and operational decisions
Qualifications
Minimum Requirements include:
* High school diploma or equivalent from an accredited institution preferred
* Two or more years of property maintenance management or leadership experience in a related industry
* Have or obtain required city and/or government licenses or permits, i.e.:
* The EPA certification for refrigerant recycling
* Pool & Spa Operator
* * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit.
* Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
* Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
* Proven ability to train and direct others
* Excellent written, verbal and customer service skills
* Work indoors approximately 80% of the time and outdoors approximately 20% of the time
* Use olfactory, auditory, and visual senses
* Work standing all day
* Lift 25 lbs. or more
* Climb up and down stairs and ladders
* Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
* Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
* Ability to work an on-call schedule and overtime as business needs deem appropriate
* Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
* Compensation: $43.27/hr - $48.07/hr
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
$43.3-48.1 hourly Auto-Apply 2d ago
Guest Service Supervisor
Double Star Hospitality Dublin LLC
Reservation supervisor job in Dublin, OH
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel.
The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service.
Responsibilities:
Supervise front desk staff
Respond to guest concerns and resolve them appropriately
Coordinate with other departments within the hotel to ensure guest satisfaction
Anticipate the needs of guests and build rapport
Uphold the highest standards of cleanliness, sanitation, safety, and conduct
Maintain accurate records of registration and payment information
Qualifications:
High school diploma/GED required
Familiarity with hospitality industry standards
Knowledge of front desk operations and procedures
Proficient in English; knowledge of other languages is a plus
Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
Ability to demonstrate genuine care for customers and employees
Ability to work in a fast-paced environment
Assist in providing supervision of campus safety operations to ensure a safe and secure environment for students, faculty, staff, and visitors. This position performs a variety of skilled administrative functions and completes assigned duties related to program support and continuity. The Sergeant provides critical oversight for departmental fiscal management and logistical programs essential to the university's mission.
This position requires the performance of primary supervisory duties alongside advanced administrative and fiscal support functions, ensuring the continuity of departmental operations.
Operational and Safety Supervision:
Patrol assigned area on foot or in a vehicle.
Respond to telephonic and/or radio calls for routine and emergency assistance in both criminal and non-criminal situations.
Conduct preliminary investigations of criminal and non-criminal incidents, interview victims, witnesses, and suspects, and issue citations and conduct follow-up investigations.
Maintain an accurate record of daily activities. Prepare comprehensive incident and crime reports.
Team Lead for Community Services Officers and Dispatchers.
Review reports written by Community Services Officers.
Assist in annual training of staff.
May rotate working shifts, weekends, and day and/or night shifts.
Administrative, Fiscal, and Logistical Support
Performs a variety of skilled administrative functions, including composing memos, transcribing notes, and creating presentations.
Manages and processes departmental fiscal transactions, including maintaining and processing budget requests, budget transfers, journal entries, and deposits.
Prepares requisitions and requests for payments and processes invoices and orders supplies utilizing the E-Procurement system.
Provides administrative and logistical program support, including coordinating, planning, and implementation of services.
Organizes, prepares, and distributes required weekly, monthly, and annual reports, and monitors training and event attendance.
Manages essential university assets and programs, including scheduling use of the university fleet and coordinating fleet maintenance, and providing administrative oversight for the university parking program.
Supervises student workers/volunteers/interns; may recommend hiring, disciplinary action, staffing assignments, and scheduling.
Assists in managing the front desk and responds to phone calls, emails, and visitors.
Performs other related duties as assigned or requested.
Minimum Qualifications
High school graduate or equivalent.
Must have a valid Ohio driver's license and be insurable through the University.
Excellent communication skills, both written and oral.
Excellent technical, computer, and writing skills.
Analytical and critical thinking skills, project/program/service management skills.
The ideal candidate must be able to work independently and be self-motivated.
Be able to walk, stand, and ride in a vehicle for long periods of time.
Preferred Qualifications
Bachelor's degree in Criminal Justice or related discipline, OR Bachelor's degree in Business Administration/Office Support. Relevant experience can be substituted for education.
Previous experience in public safety/law enforcement supervision.
4-7 years of experience in general administrative work.
Fiscal experience, including managing and planning budgets, purchasing, paying invoices, and monitoring/tracking expenses.
Prior training and experience in a university environment.