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Reservations agent work from home jobs - 1985 jobs

  • Customer Service Representative

    Russell Tobin 4.1company rating

    Remote job

    Job title: Customer Support/Account Rep Duration: 6months Pay rate: $18/hr - $19.17/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.
    $18 hourly 3d ago
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  • Remote Customer Service Representative - Product Testing

    Glocpa

    Remote job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $27k-35k yearly est. 60d+ ago
  • Remote Customer Success Lead for SaaS & Mobile Growth

    Mobileaction, Inc.

    Remote job

    A leading SaaS mobile user acquisition firm in San Francisco is seeking a Customer Success Manager to enhance customer engagement and drive growth. The ideal candidate will possess 2-3 years of experience in a similar role, strong relationship-building skills, and knowledge of Apple Search Ads. Responsibilities include understanding client needs, managing renewals, and increasing customer satisfaction. This position supports a fully remote environment, creating a collaborative space to ensure clients achieve their business goals. #J-18808-Ljbffr
    $122k-181k yearly est. 1d ago
  • Customer Service Representative (Remote)

    Puffy

    Remote job

    Customer Support Associate Compensation: Base Pay: $21.00 - $22.50 / hour Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses What this means: Uncapped earning potential with a proven 40%+ uplift for high performers. Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences. Responsibilities: Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience. Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation. Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization. Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences. Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify. Command High Volume Inquiries: Confidently manage a high volume of customer inquiries. Ideal Profile: 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments Master of professional communication with ability to command high volume inquiries Fast and accurate typist: 50+ WPM required Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify Excited by technology and sees AI as a partner that enhances skills The Puffy DNA We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor - regardless of their size. Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity. Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively. Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft. Go All-In: When the mission demands it, we rally as one team to cross the finish line. ✨ Your Total Compensation & Benefits 💰 Compensation: Base: $21-$22.5/hour + unlimited and uncapped bonus earning potential 🏥 Health & Protection: Comprehensive medical, dental, and vision insurance 🌴 Time Off: Generous Paid Time Off (PTO) + US Public holidays 💼 Work Environment: Access to AI-native tool stack Learning & development opportunities International team collaboration (14+ nationalities) ✅ Other Benefits: 401(k) with Company Match Free Puffy mattress after 6 months $1,000 Puffy/Halo Board store credit after 1 year Ready to Shape Your Story? Click "Apply" and take the first step.
    $21-22.5 hourly 1d ago
  • Customer Service Specialist

    Net2Source (N2S

    Remote job

    Title: Customer Service Duration: 6+ months (Extension) Shift: 8am - 5pm Qualifications: A combination of formal education such as bachelor's degree, associate's degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Order Management Accept, enter, schedule and maintain orders within SAP Sales Force Order Entry Document Manager (OEDM) Understands and executes all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies Ability to build efficient truckloads and schedules in coordination with the traffic department Verify accurate information on ship schedule/OEDM Is a high performer in the CAS Learning Path - achieving agreed upon metrics and demonstrating critical behaviours Can function across all regions and in multiple business groups Understands and correctly provides direction of the Service Advantage for our customer and Sales Team. Communicates, when necessary, with internal departments regarding Credit and Pricing Expedites hot or special orders as agreed upon with sales and supervisor Conflict Management Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination/shipping Maintain customer records within all software databases Communicate any schedule delays in customer orders in a timely manner Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Order Management & Customer Service Supply Chain Support Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group. Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s). Maintain customer records within all software databases Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Is proficient in Salesforce or equivalent computer related skillset Maintain customer records within all software databases Responsibilities: Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents' customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers' expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers. The CST works within the parameters as defined by customer service standards and the Service Advantage guidelines. The incumbent must analyse and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers. Demonstrates relentless customer service Flexibility in working hours 7:30am - 6pm with some overtime Willingness and ability to work from home during inclement weather or emergency situations - requires home phone line & internet
    $27k-36k yearly est. 2d ago
  • Customer Experience Advocate

    Cymbiotika

    Remote job

    At Cymbiotika, we believe that wellness starts with trust. That's why we're committed to creating supplements that are not only effective but also transparent. From the moment you pick up one of our products, you'll know exactly what's inside-no hidden ingredients, no confusing labels. We take pride in using only the highest-quality ingredients, carefully sourced and backed by science, to ensure you're getting the best of nature and innovation in every supplement. We understand that health is personal, which is why our supplements are designed to work with your body, not against it. By focusing on bioavailability and using advanced liposomal delivery systems, we ensure that your body can absorb and use the nutrients to their fullest potential. Our goal is simple: to help you feel your best, with products you can trust, made with ingredients you feel good about. With Cymbiotika, you're not just taking a supplement-you're joining a community of people who value wellness, science, and the power of transparency. We're here to empower you on your journey to better health, every step of the way. We are looking for a motivated and experienced Customer Experience Advocate to join our Cymbiotika team! As a Customer Experience Advocate, you will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. Role Overview As a Customer Experience Advocate, you are the voice of the company, specializing in extensive product knowledge, record keeping, and problem solving. Working alongside multiple departments, you will answer customer questions and concerns with confidence and a positive attitude. Responsibilities: Provide customers with order verification, updates regarding shipment, product availability and pricing. Work closely with cross-functional departments to enhance customer services and brand awareness. Provide analytical and specialized administrative support with general instructions. Inform customers about new products and usage. Analyze customer feedback on new and existing products, as well as preparing reports. Respond to customer queries in a timely and effective manner, via phone, email, or social media. Participate in weekly meetings that are structured to aid in the enhancement of professional development. Maintain accurate records and document all customer service activities and discussions. Requirements: At least 1 year of relevant experience Exceptional communication, collaboration, and problem-solving skills. Exceptional interpersonal skills and a client-centered approach. Great organizational and time management abilities. Proficiency in Google and customer service softwares What We Offer: Welcome Package: Receive a curated selection of Cymbiotika products to kickstart your wellness journey with us at your 45th day. Exclusive Employee Discounts: Enjoy 70% off all products for yourself and 50% off for friends and family. Flexible Fridays: Work from home Fridays to ease into your weekend with balance and flexibility. Catered Team Lunches: Connect with your colleagues over delicious catered lunches every Wednesday. Beverage Perks: Cold brew, coffee, and fridge full of drinks. Snacks: Variety of snacks to keep you fueled. Wellness Facilities: Unwind in our on-site meditation room or recharge with red-light therapy. VIP Access: Enjoy exclusive suite access at Petco Park for San Diego Padres home games. Fitness Perks: Complimentary ClassPass membership for access to fitness classes and wellness activities. Paid Time Off: Enjoy 13 paid company holidays, a generous PTO policy that grows with your tenure, and dedicated sick time to support your health and work-life balance. Comprehensive Health Benefits: Dental, vision, and health insurance plans with 100% employer-paid coverage options. Exclusive Lifestyle Discounts: Special offers through partners like Farmers Insurance, hotels, movie theaters, theme parks, and more. Team-Building Activities: Join regular team outings and events that foster collaboration, creativity, and fun. Retirement Plan: 401(k) plan with matching contributions to help secure your financial future. Community Engagement: Participate in company-sponsored volunteer events and give back to causes that matter.
    $40k-55k yearly est. 2d ago
  • Customer Service Representative

    Concero

    Remote job

    We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.
    $26k-34k yearly est. 5d ago
  • Remote Customer Support Specialist

    Talentoma

    Remote job

    Remote Customer Support Specialist (Work From Home) | $3,300-$3,900/month We're hiring Remote Customer Support Specialists to join our growing team. This is a fully remote / work-from-home customer service role focused on handling inbound calls and helping customers with general questions, updates, or basic support needs. You'll be the first point of contact for customers-so clear communication, patience, and a calm, professional tone matter. If you enjoy talking to people, following simple processes, and solving straightforward issues while working independently, you'll feel right at home here. What You'll Do (Key Responsibilities) Answer inbound customer support calls and provide accurate, helpful responses Make occasional outbound calls (appointment reminders, follow-ups, or status updates) Maintain a friendly, patient, and professional tone on every interaction Document call notes and key details accurately using our digital tools and systems Follow step-by-step call handling procedures to keep conversations efficient and consistent Stay connected with your remote team through chats, updates, and scheduled check-ins What We're Looking For (Qualifications) Strong speaking skills, active listening, and clear communication Comfortable using a computer and switching between basic tools (calls, notes, systems) Reliable internet connection and a quiet, distraction-free home workspace Team-minded attitude-willing to ask questions and support others No experience required - paid training is provided Customer service experience (call center, retail, hospitality) is a plus, not required Pay & Benefits Monthly pay: $3,300-$3,900 (based on experience) 100% remote - work from the comfort of home Paid training starting day one Flexible scheduling options (including weekends based on availability) Supportive team culture with approachable managers Growth and advancement opportunities within the company If you're ready to start a remote customer support role with training, flexibility, and a supportive team, apply today. 📞💻
    $3.3k-3.9k monthly 5d ago
  • Licensed Customer Service Representative

    Commonwealth Casualty Company

    Remote job

    The Customer Service Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner. Duties and Responsibilities: · Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions. · Demonstrate a strong understanding of company procedures, processes, tools, and systems. · Take full ownership of customer accounts during the review and servicing process. · Maintain accurate internal records by archiving all necessary documentation and evidence. · Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features. · Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner. · Request, track, and follow up on any missing or required information from customers. · Provide accurate quotations, pricing details, and policy information to new and existing customers. · Successfully complete the sales process in accordance with the company's regulatory requirements. · Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards. Job Requirements · High school diploma or equivalent required. · Active insurance license (Property & Casualty) · Bilingual skills are a plus (Spanish/English preferred). · Ability to learn and apply insurance guidelines, processes, and systems. · Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism. · Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition · Time-management skills · Customer-focused mindset with strong problem-solving skills · Previous customer service experience preferred. · Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score. Work Environment & Schedule · Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring. · In-office position and require on-site attendance for all scheduled shifts for Arizona. · Remote position available for out-of-state applicants only, and this position requires the schedule to accommodate Arizona time.
    $28k-37k yearly est. 1d ago
  • Bilingual Customer Service Rep (Local-REMOTE)

    Amerit Consulting 4.0company rating

    Remote job

    OVERVIEW: Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)” Bilingual Customer Service Rep (Local-REMOTE) Location: Rancho Cordova, CA ( Full address : 3130 Kilgore Road, Rancho Cordova, CA 95670) Duration: 3-4 months+ Contract with high possibility of extension!!! Pay rate: $20.25/hr on W2 Note: Initial Training will be ONSITE, after training, the candidate is allowed to work remotely. Work from home will be allowed. Work schedule is 9-6pm PST. Bilingual fluency in English and one of these commonly spoken languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian. Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY. JOB DESCRIPTION: One year of experience in the field or related area. High School diploma, GED, or equivalent certification. Computer literacy with the ability to quickly learn new software programs. Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent. excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously. Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs. Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment. JOB RESPONSIBILITIES: Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur. Assists beneficiaries by completing enrollment transaction request transactions, as applicable. Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position. Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position. Follows policies and procedures applicable to the position. Recruiter Contact Info Gurjant Singh Phone: ************ Email: ********************************** ************************ I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants with criminal histories are considered in a manner that is consistent with local, state and federal laws.
    $20.3 hourly 5d ago
  • BCT Reservationist- Full Time

    Inktel Careers 4.1company rating

    Remote job

    If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team. Qualifications: Proven track record of ALL of the following STRIVE values: [S]ervice [T]enacity [R]esponsibility [I]ntegrity [V]ersatility [E]ntrepreneurship Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness Strong desire to be helpful and take ownership to resolve customer situations Empathetic and active listening Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar Positive outlook and enthusiastic attitude Conscientious team player Driven by delivering results Professional demeanor, put together Dependable and consistent, history of good attendance Naturally curious with an aptitude for learning and understanding quickly Ability to multitask by reading, typing, and navigating through applications while speaking with customers Prior customer service/troubleshooting experience preferred BILINGUAL (English & can SPEAK SPANISH) Responsibilities: Communicate with customers in a proactive and professional manner. Respond to questions and provide information while exceeding customer expectations. De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. Identify root cause of inquiries by asking probing questions to determine the best solution. Maintain required product knowledge to deliver best in class service. Details: Start Date: September 15, 2025 Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks Production Schedules available: Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week) Pay: $15.87/hr Must be Bilingual (English & Speak Spanish)
    $15.9 hourly 60d+ ago
  • Remote Travel Reservations Agent

    Fabventure Travel

    Remote job

    Remote - Work from anywhere U.S. applicants only ---- Are you a passionate traveler with an exceptional knack for organizing unforgettable journeys? Do you love assisting others in fulfilling their travel dreams while providing top-notch customer service? If so, we have an exciting opportunity for you! We are a leading travel agency specializing in curating extraordinary travel experiences for our clients. With a strong commitment to delivering personalized and memorable adventures, we cater to a diverse clientele seeking the perfect getaway, whether it's a relaxing beach vacation, an adventurous trek, or an immersive cultural expedition. Job Description: As a Remote Travel Agent, you will play a pivotal role in crafting dream vacations and seamless travel arrangements for our valued customers. Operating from the comfort of your own home, you'll connect with clients from around the world, understanding their unique preferences and tailoring travel itineraries to suit their desires. Responsibilities: Consult with clients via phone, email, and other communication channels to understand their travel needs, preferences, and budget constraints. Design personalized travel packages that cater to the specific interests and desires of each client. Provide expert advice on destination options, travel routes, accommodations, activities, and travel insurance to ensure a hassle-free and enjoyable experience. Handle booking arrangements for flights, hotels, rental cars, tours, and other travel-related services, while efficiently managing reservations. Stay up-to-date with the latest travel trends, regulations, and industry developments to offer the most relevant and timely information to clients. Deliver exceptional customer service by promptly addressing inquiries, concerns, and adjustments to travel plans. Collaborate with travel partners, including airlines, hotels, tour operators, and local agencies, to negotiate the best rates and perks for clients. Handle payment processing and documentation, ensuring accuracy and confidentiality. Maintain comprehensive records of client interactions, reservations, and travel details. Requirements: Proven work experience as a Travel Agent or in a related customer service role is helpful. Familiar knowledge of popular travel destinations, travel trends, and industry practices. Excellent communication skills, both written and verbal, with a strong command of the English language. Additional languages are a plus. Outstanding interpersonal skills, with a friendly and approachable demeanor. Proficiency in using computer systems, travel booking platforms, and CRM software. Strong organizational and multitasking abilities to handle multiple client requests simultaneously. High degree of reliability, self-discipline, and motivation to excel in a remote work environment and with minimum supervision Flexibility to work in different time zones based on client needs. A passion for travel and an eagerness to create memorable experiences for clients. Relevant certifications or training in the travel industry are a plus. Must be 18 years or older Must reside in the U.S. Benefits: Fully remote, work from anywhere Make your own schedule Unlimited income potential Travel opportunities, discounts and perks Extensive training for personal development and certifications Amazing company support and culture Super business opportunity Self paced training
    $23k-29k yearly est. 60d+ ago
  • Remote Reservation Agent

    Traveling With McHaila

    Remote job

    Wer'e seeking a detail-oriented Reservation Agent to support clients by handling reservations, managing schedules, and ensuring all details are accurate and confirmed. This fully remote role is ideal for someone who enjoys organization, clear communication, and providing reliable support throughout the booking process from start to finish What Youll Do: Handle reservations, confirmations, and schedule updates Communicate with clients to gather details and provide timely updates Review bookings for accuracy and completeness Track changes and follow up to ensure a smooth experience while updating client What Were Looking For: Strong communication and organizational skills Customer service, booking, or administrative experience (preferred, not required) Ability to work independently in a remote environment Ability to take direction and apply knowledge and skills Detail-oriented, dependable, and comfortable with technology Must be a citizen of the US, UK, Australia, Spain, LATAM, and Mexico Why This Role Stands Out: 100% remote flexibility Training and ongoing support provided Opportunity for growth within a supportive team
    $38k-47k yearly est. 2d ago
  • Reservation Agent

    Stwhj

    Remote job

    Are you passionate about travel and helping others create unforgettable experiences? Were seeking self-motivated individuals to join our team as Vacation Planners & Experience Coordinators. This fully remote opportunity allows you to turn your love for travel into a rewarding career while enjoying flexible hours and unlimited earning potential. Responsibilities: Assist clients in planning and booking vacations, cruises, and getaways Research destinations, accommodations, and activities to create personalized itineraries Provide excellent customer service and support throughout the booking process Stay informed about travel trends, deals, and industry updates Collaborate with travel partners and vendors to secure the best experiences for clients Utilize marketing tools and social media to attract new clients Qualifications: Passion for travel and helping others create memorable experiences Strong communication and organizational skills Ability to work independently and manage client needs No prior experience requiredcomprehensive training provided Access to a computer or smartphone with internet connection What We Offer: 100% remote position with flexible scheduling Commission-based pay with unlimited earning potential Training and ongoing support to help you succeed Exclusive travel perks and industry discounts Opportunities for personal and professional growth If youre looking for a fulfilling opportunity where you can combine your love for travel with a flexible career, wed love to hear from you! Apply today and start your journey as a Vacation Planner & Experience Coordinator.
    $30k-37k yearly est. 60d+ ago
  • Global Groups Reservations Agent - Work from Home (REMOTE)

    Vail Resorts 4.0company rating

    Remote job

    Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). **Job Summary:** The Group Reservations Coordinator builds rapport and maintains relationships by providing local expertise and guidance; administers group and conference lodging needs from beginning to end through coordination and planning efforts with Group Sales, Service Managers and group leaders; creates an environment of success for the continued growth of Conference Sales for Vail Resorts. This position works closely with Conference Services, Group Sales teams and Accounting. **Job Specifications** + Starting Wage: $22.00/hr - $24.69/hr + Employment Type: Year Round + Shift Type: Full Time hours available + Housing Availability: No **Job Responsibilities:** + Provide excellent and personalized customer service to a variety of clientele through professional, engaging and friendly assistance. + Use active listening skills and probing questions that support effective telephone and electronic communication. + Collaboratively work with members of group sales and conference services to improve and maintain service standards, communications and procedures that impact clients and attendees, in order to protect and improve our conference product and experience. + Maintain and manage details for each group including contracts, reservation requests, inventory management, collecting deposits, inputting rooming lists, monitoring cutoff dates, monitoring room revenue and calculating attrition, completing billing adjustments, and building online links. + Demonstrate an unyielding passion for the guest experience, culture, mission and vision by troubleshooting and resolving guest issues in a timely and mutually beneficial outcome. Ensure all Reservations policies are upheld. + Maintains professional and technical knowledge of conference service operations and sales processes. Attends educational workshops and training courses; participates in departmental/company-wide initiatives to drive internal and external customer experiences. + Coordinate/facilitate meetings with stakeholders (Sales Managers, CSMs, RMs, Inventory Mgmt, Operators ect.) as necessary + Attend meetings with clients and internal teams + Other duties as assigned **Job Requirements:** + High School graduate. + Event planning, hospitality, accounting or sales experience preferred. + Basic accounting knowledge + Data entry preferred. + MS Office Suite. + Google Sheets + Property Management software experience preferred: IQware & Salesforce. + Excellent communication of the English language, both written and spoken. + Must be able to work on the phone and computer for long periods of time. + Flexible schedule, exceptional time management and attention to detail. + High level of interpersonal communication and a focus on customer service skills. + The ability to work independently, prioritize and adapt as needed + Ability to multitask and use multiple systems at once. The expected Total Compensation for this role is $22.00/hr - $24.69/hr. Individual compensation decisions are based on a variety of factors. **Job Benefits** + Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons + MORE employee discounts on lodging, food, gear, and mountain shuttles + 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development Full Time roles are eligible for the above, plus: + Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) + Free ski passes for dependents + Critical Illness and Accident plans Vail Resorts offers a 'Hybrid' work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays. Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming. Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. _Requisition ID 513157_ _Reference Date: 01/09/2026_ _Job Code Function: Reservations_
    $22-24.7 hourly 5d ago
  • Remote Flight Reservationist

    SVH Travel

    Remote job

    Job Title: Remote Flight Reservationist Company Overview: SVH Travel Company is a leading provider of customized travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a commitment to excellence and a passion for travel, we cater to discerning travelers seeking unforgettable journeys around the globe. Job Overview: As a Remote Flight Reservationist at SVH Travel Company, you will be responsible for managing flight reservations and ensuring a smooth booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach. Responsibilities: Flight Booking: Assist clients in booking flights by researching and recommending the best options based on their preferences, budget, and travel requirements. Reservation Management: Manage flight reservations accurately and efficiently, including booking tickets, confirming availability, and processing payments. Client Communication: Interact with clients via phone, email, and chat to address inquiries, provide flight options, and assist with booking changes or modifications. Flight Information: Stay informed about flight schedules, routes, and airline policies to provide up-to-date information and guidance to clients. Customer Service: Provide exceptional customer service by resolving issues, handling complaints, and ensuring client satisfaction throughout the reservation process. Sales Support: Promote additional services such as travel insurance, seat upgrades, and airport transfers to enhance the client experience and drive sales revenue. Collaboration: Coordinate with internal teams, including travel advisors and airline partners, to ensure seamless communication and service delivery to clients. Adherence to Regulations: Follow industry regulations, airline policies, and company procedures while processing flight reservations and handling client information. Benefits: Competitive salary with performance-based incentives. Remote work flexibility, allowing for a comfortable and convenient work environment. Opportunities for career growth and advancement within a reputable travel company. Access to exclusive travel discounts and perks. Comprehensive training and support to excel in the role. Health insurance coverage and other benefits package. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous experience in flight reservations, travel agency, or customer service role is advantageous. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Strong attention to detail and accuracy in data entry and reservation management. Familiarity with flight booking systems, GDS (Global Distribution Systems), and online travel platforms. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Customer-focused mindset with a dedication to providing exceptional service and exceeding client expectations. Flexibility to work non-traditional hours to accommodate client needs across different time zones. Join SVH Travel Company and be part of a dynamic team dedicated to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.
    $28k-35k yearly est. 60d+ ago
  • Remote Reservationist

    Exploremore With Fran

    Remote job

    Do you enjoy helping others plan unforgettable getaways? As a Remote Reservationist, you'll guide clients in booking cruises, all-inclusive resorts, and holiday packages while enjoying perks and flexibility yourself. This role is ideal for those who love organization, customer service, and the excitement of the hospitality industry. Requirements Assist clients with reservations for cruises, resorts, and holiday packages Research destinations and offers to provide the best recommendations Share insider access to exclusive deals and perks Support clients from booking through their return home Expand your expertise with supplier training and certifications Benefits Earnings based on performance with no income cap Complimentary perks and discounts for your own getaways Flexible schedule designed around your lifestyle Ongoing mentorship and access to top-tier hospitality suppliers
    $26k-31k yearly est. Auto-Apply 15d ago
  • Reservationist

    Trailborn Hotel Management LLC

    Remote job

    ROLE Remote Reservationist ABOUT TRAILBORN Trailborn was founded on a simple idea: Life Should Be an Adventure . We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country's most extraordinary outdoor destinations-from national parks to wine country, and snow-capped mountains to sun-soaked beaches. With five properties located in North America's most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California. ABOUT OUR ROLE We are looking for a Remote Reservation Agent with a passion for hospitality and customer service to plan and organize one-of-a-kind experiences for our guests. Reservation agents must be willing to gain thorough knowledge of our Trailborn properties, as well as the greater area to tailor recommendations to each guests' individual needs and desires. This position is also responsible for monitoring all online reservations to ensure correct entry and billing. This is primarily a computer and phone-based remote position specifically working the hours of 3pm to 11pm PST. ESSENTIAL FUNCTIONS Answer incoming calls in a friendly and efficient manner Provide guests with the requested information concerning the hotel and its services as well as the surrounding area Accurately process all incoming reservations received via phone, email, internet, or in-house correspondence Audit reservation and rate details against rate profiles and third party booking systems Verify cancellation and no-show revenues against rate profiles and third party booking systems Manage group rooming lists and block setup in PMS Actively upsell other resort experiences, such as recreation activities, packages, and amenities Enter third party payment information and ensure data security All other duties as assigned QUALIFICATIONS Minimum Qualifications: 2+ years of customer service experience required experience in a hotel setting is preferred. Prior Reservations Department experience is preferred. Professional, positive, and courteous phone and email etiquette is required. Exceptional attention to detail is a must. Intermediate to advanced typing and computer skills. Must quickly learn and move between various software programs, including property management system, hotel operations platform, and customer relationship management system. Ability to report information accurately and efficiently. Driven personality with desire to learn and progress. Ability to sit for up to eight hours a day. Previous experience with remote work. Flexibility to work remotely, 3pm-11pm PST, weekdays and weekends, and some holidays. Must be able to read and write in English. Basic Competencies: High level of professionalism, able to follow instructions with follow-up, respect, and integrity. Understand oral and written communications, follow detailed directions, and provide clear instructions/directions. Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills. EMPLOYMENT CONDITIONS Work safely to ensure company equipment is secure. Complete required training programs. Work hours may include a nonstandard workweek, overtime, and various shift work as needed. PHYSICAL REQUIREMENTS Prolonged periods of sitting while working on a computer and answering calls. Frequent use of hands and fingers to type, navigate reservation systems, and use a telephone or headset. Ability to wear a headset for extended periods for calls and virtual meetings. Clear verbal communication skills to assist customers effectively over the phone. Visual acuity to read screens, review booking details, and enter data accurately. Occasional reaching or bending to access office equipment or materials in a home workspace. WORK ENVIRONMENT CONSIDERATIONS A quiet, dedicated workspace free from distractions. Reliable high-speed internet connection for seamless communication. Proper ergonomic setup, including a comfortable chair, desk, and screen positioning to reduce strain. ABOUT OUR BENEFITS Why You'll Love Working Here Comprehensive Benefits : Affordable medical, dental, and vision insurance with company contributions. Secure Your Future : 401(k) plan with a company match. Recharge & Grow : Enjoy paid time off and learning programs to advance your career. Join us and thrive in a workplace that values you! SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays. SALARY $17 - $18/hour JOB STATUS Full Time FLSA Non-Exempt (Hourly) EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
    $17-18 hourly Auto-Apply 15d ago
  • Online Travel Reservationist - Remote

    Destination Knot

    Remote job

    Job Title: Online Travel Reservationist - Remote About Destination Knot:Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey. Position Overview: We are looking for a dependable and detail-oriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life. Key Responsibilities:Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences Communicate with clients and vendors regarding updates, changes, or special requests Maintain accurate records of bookings and client communications Stay informed on supplier promotions, destination policies, and system updates Collaborate with other team members and travel advisors to ensure a smooth booking experience Provide high-level service and professionalism in all client interactions Qualifications:Previous experience in reservations, travel coordination, or customer service preferred Strong written and verbal communication skills Highly organized and able to manage multiple tasks independently Comfortable working in a virtual environment using digital tools and platforms Must be 18 years or older with access to a computer and reliable internetA passion for organization, accuracy, and helping others experience seamless travel What We Offer:100% remote work flexibility Training and development within the travel and hospitality industry Access to booking tools and supplier platforms Performance-based incentives and travel perksA collaborative and supportive team culture Work Environment: This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, task-oriented role and enjoy contributing to a client-focused travel planning team.
    $22k-29k yearly est. Auto-Apply 36d ago
  • Reservations Agent

    Esquad

    Remote job

    eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply. Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customer service • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area * BONUS PLAN* PICK THE RIGHT SCHEDULE FOR YOU *
    $9-13 hourly 60d+ ago

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