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Office Manager
Caldo Concrete Co
Reservations manager job in Columbus, OH
Caldo Concrete is looking for a financial Accounting Clerk to join our team. The position is a full-time opportunity with room to grow with the company.
Job Functions:
Handles Day-to-day financial records
Collaboration with PM on project payments and reports
Process Accounts payable and Accounts receivable transactions
Manage Billing activities
Collaborate with CPA
Allocates payments to specific projects
Utilizes vendor portals to match payments with invoices
Works with insurance companies
The successful candidate will have:
Bachelor's degree or higher
Minimum 2+ year in accounting or finance position
Good oral and written communication skills.
Experience with QuickBooks
Must have notary within 120 days of hire
Benefits available
401k
Health Insurance
Paid Vacations
$31k-49k yearly est. 5d ago
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Care Team Manager
Beacon Specialized Living 4.0
Reservations manager job in Columbus, OH
*Responsibilities/Essential Functions (Daily, Weekly, Monthly, Quarterly, Annually, or as needed)* • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
• Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
• Communicate daily with direct supervisor.
• Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
• Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
*Clinical and Individuals Served Care Responsibilities:*
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
*Education & Qualifications*:
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
$19k-24k yearly est. 4d ago
E&S Litigation Claims Manager - Remote
Selective Insurance 4.9
Remote reservations manager job
About Us
At Selective, we don't just insure uniquely, we employ uniqueness.
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year.
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.
Overview
Selective Insurance is seeking a E&S Litigation Claims Manager who proactively manages a litigation claims unit in our Excess & Surplus Lines unit in accordance with Company claim policies, practices and procedures within delegated authority. Candidate is responsible for the management of the E&S Litigation Claims Specialist; driving optimum claims outcomes, supporting operational goals and objectives while delivering superior customer service to our policyholders and agents, all in support of our commitments to our stakeholders. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Candidate will be responsible for assisting staff with resolution of coverage issues and working with Legal and outside coverage counsel in the resolution of coverage litigation.
Responsibilities
Plans, controls and coordinates claims activity and workflow within claims unit/department in order to maintain the highest professional customer service and technical standards, and to ensure work is produced in a timely fashion and that all deadlines are met.
Ensures the timely settlement of claims and maintains acceptable closing ratios for the department.
Prepares operating budget for unit/department and monitors and controls expenses.
Recommends claims procedural changes and plans, organizes and implements these changes in accordance with company guidelines. Keeps current on all changes affecting work production.
Maintains override capability, authorizes settlements up to designated authority limits, and submits recommendations to designated officials for those claims in excess of authority level.
Oversees combined loss ratio and productivity numbers and ensures they are in compliance with company standards.
Oversees and controls allocated claims expenses.
Provides performance management activities for personnel measured against business objectives and claims activity.
Plans reviews and conducts claims reviews and settlement conferences. Mediates complaints and disputes regarding claim resolution.
Must be able to drive an automobile to travel within territory. Car travel represents approximately 0-10% of employee's time and a valid driver's license.
Qualifications
Knowledge and Requirements
Ability to lead a team of litigation claims specialist with varying degrees of experience.
Excellent people and management skills to properly performance manage staff and assist with training initiatives.
Ability to analyze reports and trend analysis to identify issues.
Experience in E&S claims, complex coverage analysis and significant large loss evaluations preferred.
Superior communication, strategic thinking and problem-solving skills.
Excellent presentation skills.
Moderate proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint).
Sufficient keyboarding proficiency to enter data accurately and efficiently.
Must have valid state-issued driver's license in good standing and be able to drive an automobile.
Education and Experience
College degree preferred.
Law degree preferred, but not required,
10+ years claims experience and 3-5 year's claims supervisory experience.
Experience handling or supervising E&S Claims and/or experience handling coverage litigation preferred.
Total Rewards
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.
Pay Range
USD $135,000.00 - USD $204,000.00 /Yr.
Additional Information
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.
For Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$135k-204k yearly 4d ago
Customer Care Manager - In Office
The Whittingham Agencies
Reservations manager job in Pataskala, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Take the lead in delivering exceptional guest experiences as a Guest Services Manager in the corporate housing industry.
This full-time, home-office-based role is perfect for a service-driven leader who thrives in fast-paced environments and is passionate about team collaboration, customer satisfaction, and operational excellence.
What You'll Be Doing:
Lead and manage the Guest Services team, ensuring smooth daily operations.
Drive a perfectionist, guest-first approach across all service functions.
Analyse service trends and introduce strategies to enhance the guest experience.
Oversee guest escalations from start to resolution with a proactive approach.
Compile and deliver monthly guest services reports to management.
Lead process improvement initiatives and foster team buy-in for new ideas.
Monitor and update the portal with guest-reported issues.
Ensure the internal portal accurately reflects all reservation details.
Provide emergency support via the out-of-hours telephone line as required.
Collaborate cross-functionally to ensure consistent service quality.
Train and mentor team members to uphold service excellence standards.
Maintain detailed records and documentation to support guest relations.
What We're Looking For:
Experience in guest services within the relocation or moving industry is essential.
Proven leadership skills with a professional, solution-oriented mindset.
Strong written and spoken English communication skills.
Proficiency in MS Word, Excel, and service management systems.
Ability to remain calm under pressure and effectively manage multiple priorities.
Organised, detail-focused, and driven by a passion for guest satisfaction.
NewGen Business Solutions is seeking an experienced NetSuite Support Manager for a US based remote position. In this role, you will lead and manage a team of NetSuite consultants, ensuring timely resolution of support cases and the delivery of exceptional customer experiences. You will oversee case assignments, track response times, monitor workloads, and ensure all customer needs are met efficiently. This role requires strong leadership, functional NetSuite expertise, and the ability to balance operational oversight with hands-on support as needed.
Key Responsibilities
• Manage a team of three to five NetSuite consultants, assigning work and balancing workloads across the support team
• Oversee the handling of support cases, ensuring timely responses and effective resolution
• Track case load, response times, and service metrics to maintain high customer satisfaction
• Provide guidance and mentoring to consultants, helping them develop skills and deliver consistent results
• Collaborate with clients to understand their challenges and ensure their issues are addressed promptly
• Act as the escalation point for complex or high priority support cases
• Implement, set up, and troubleshoot NetSuite modules or SuiteApps based on case requirements
• Draft support scope and quote documents for larger or more complex cases
• Produce clear documentation including Statements of Work, support reports, and client updates
• Partner with internal teams to implement process improvements, optimize workflows, and ensure support operations align with business objectives
• Deliver hands-on support and training to customers as needed
• Ensure all clients are delighted with service delivery and maintain high satisfaction levels
Additional Responsibilities
• Monitor team performance and provide regular feedback and coaching
• Participate in client meetings to review support progress, gather feedback, and identify opportunities for improvement
• Maintain comprehensive records of support cases, workflows, and resolution steps
• Develop and implement support best practices, workflows, and training materials
• Foster a collaborative, high-performance culture within the support team
Qualifications
• Must be based in the United States and willing to work a Central Time schedule or as needed based on customer assignment
• Minimum of five years of hands-on experience delivering NetSuite projects with a proven track record
• At least one to two years experience as a Lead NetSuite Consultant or equivalent NetSuite Support Manager
• Experience managing and mentoring a small team of consultants, ideally three to five people
• Functional expertise in NetSuite financial modules including accounts payable, accounts receivable, general ledger, financial reporting, and budgeting
• Strong understanding of NetSuite support operations, including case management, SLA tracking, and issue resolution
• Solid accounting and finance knowledge with the ability to apply requirements to system configuration
• Excellent communication skills and ability to produce professional documentation and client updates
• Ability to work independently in a remote environment while effectively managing a team
• Demonstrated commitment to customer satisfaction and continuous improvement
Preferred Qualifications
• Experience in the Events Services, Conventions, Venue Management, or related industries
• MBA, CPA, or similar advanced business or finance credentials
• Experience with system integrations including third party SuiteApps and data flows.
•Experience with NetSuite Work flows, Advanced PDF creation, SuiteScript or related automation tools
• Prior experience scoping, estimating, or supporting NetSuite implementations or enhancements
$59k-102k yearly est. 4d ago
Direct Support Manager - Champaign County
CRSI 3.7
Reservations manager job in Urbana, OH
CRSI is now hiring a Direct Support Manager in Champaign County.
$20.00 /hour
$1000 SIGN ON BONUS!
Paid Training
Up to $1500 Referral Bonus
Medical, Dental and Vision Insurance
Retirement Plan
Paid Time Off
Life insurance
Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more!
This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends.
Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age.
If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today!
Compensation details: 20-20
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$20 hourly 2d ago
Remote Reservation Manager
An Epic Adventure
Remote reservations manager job
About Us: We're looking for a Remote ReservationManager to join our team and ensure every clients journey is seamless from start to finish.
You will be the key point of contact for clients, managing plans from booking reservations to curating personalized itineraries. Your goal is to ensure smooth, enjoyable experiences while providing top-notch customer service.
Key Responsibilities:
Design and manage personalized itineraries, including flights, accommodations, transportation, and activities.
Handle client inquiries, issues, and last-minute changes with professionalism and efficiency.
Coordinate with airlines, hotels, tour operators, and other vendors to confirm bookings and ensure client satisfaction.
Monitor schedules and ensure all aspects of the clients journey run smoothly.
Provide proactive support by addressing concerns or special requests before, during, and after the trip.
Assist in documentation and inform clients about necessary requirements such as passports, visas, and vaccinations.
Keep clients updated on travel advisories, destination insights, and trends.
Utilize CRM systems to manage client profiles, preferences, and feedback.
Qualifications:
Experience in hospitality, event planning, or customer service (preferred but not required).
Strong knowledge of booking systems, platforms, and processes.
Excellent communication and interpersonal skills with a customer-first approach.
Detail-oriented with strong organizational and multitasking abilities.
Ability to problem-solve and stay calm under pressure.
Proficiency in using CRM systems and Microsoft Office Suite.
Passion for creating memorable experiences for clients.
$60k-94k yearly est. 60d+ ago
Remote Benefit Team Manager
Griffiths Organization
Remote reservations manager job
AO Globe Life is expanding and seeking motivated individuals who want to make a meaningful impact while enjoying the flexibility of remote work. This opportunity is ideal for professionals who are ready to take ownership of their careers, work toward financial independence, and grow within a supportive, mission-driven organization.
As a Remote Client Benefits Specialist, you will assist individuals and families nationwide in securing essential life and supplemental coverage designed to protect their financial future. No prior experience is required-success in this role is driven by a strong work ethic, a growth mindset, and a genuine desire to help others. Comprehensive training and mentorship are provided.
What You Can Expect
100% Remote Work: Enjoy the freedom and flexibility to work from anywhere.
Structured Training & Mentorship: Comprehensive onboarding, virtual workshops, and ongoing support.
Weekly Pay: Consistent weekly compensation with performance-based incentives.
Unlimited Earning Potential: Commission-based structure with no income cap.
Union Membership & Benefits: Access to OPEIU Local 277 representation, medical reimbursement, and company-paid life insurance.
Career Advancement Opportunities: Clear pathways into leadership roles based on performance.
Recognition & Rewards: Eligibility for company-sponsored trips, conferences, and performance awards.
Key Responsibilities
Conduct virtual consultations to educate clients on available benefit options.
Assess individual needs and recommend appropriate coverage solutions.
Guide clients through the application process with professionalism and care.
Maintain accurate digital records and manage follow-up communication.
Build long-term, trust-based relationships through excellent ongoing service.
Ideal Candidate Profile
Strong verbal and written communication skills.
Organized, adaptable, and self-motivated professionals.
Comfortable working independently in a remote environment.
Coachable individuals who value collaboration and feedback.
Passionate about helping others while achieving measurable goals.
Why AO Globe Life
At AO Globe Life, we believe success is built through mentorship, accountability, and opportunity. You'll join a team that values integrity, growth, and impact-offering the tools and support needed to build a sustainable, rewarding career from anywhere.
$89k-159k yearly est. Auto-Apply 21d ago
Team Manager/ Senior Coordinator of Community Services
BLH Nursing
Remote reservations manager job
Beatrice Loving Heart is currently seeking a qualified experienced Supervisors for the position of Team Manager. The Team Manager will assist our clients in the state of Maryland. This position is fully remote and training will be provided through Zoom during the COVID-19 crisis.
Here is what you can expect as a Team Manager
---
Quarterly performance bonus!
Competitive pay, including mileage reimbursement!
Extensive benefits, including gym membership discounts at major gyms including LA Fitness and Planet Fitness, excellent recreational discounts across Maryland (including, but not limited to, movie theaters and amusement parks), paid vacation, and sick leave accrual including paid holidays.
Employer-paid training. Employer-provided laptop and cell phone, and printer!
Employment Security Offer Letter Agreement with annual performance-based bonus and pay raise!
The Team Manager works interdependently with the assigned team to maximize quality outcomes for individuals. While this is not a Social Work position, our Team Managers perform some of the same tasks as Social Workers. Tasks similar to those performed by a Social Worker may include assessing clients' needs, situations, strengths, and support networks to determine their goals. The Team Manager serves as the primary point of contact with clients. Perspective employees receive on-site training. Responsibility includes performing on-site visits, information gathering, monitoring of plans of service, and completing telephonic care coordination with participants. The requirements listed below are representative of the knowledge, skills, and abilities required.
Essential Responsibilities:
Ensure that Team Members are performing at an optimal level
Coordinate and work with the Training Team to facilitate the training of new hires
Evaluate the client's capacities to assist in the development of plans of service for coordination services.
The qualified applicant will be able to promote positive health behaviors to support optimal health and well-being.
Ability to Telework from home. Must have high-speed Internet connection and familiarity with Microsoft Office Suite (Word, Excel, Access, and Outlook) databases.
Establish telephone contact with all clients, family members, and caregivers to assist with the coordination of services while monitoring the existing plans of service.
Willingness to provide on-site visits to Individuals and coordinate a person-centered Plan of Service
The qualified applicant will be able to gather information to assist in the development of plans of service provided to clients.
The qualified candidate will be able to manage multiple priorities and tasks with the flexibility to improve services rendered to clients.
Uphold the organization s contractual billing guidelines when documenting activities in the system.
Collaborate with Social Workers, Registered Nurses, and others to assist Individuals with complex medical/psychological needs.
Educate clients on what self-direction is, its philosophy, and purpose, and assist with accessing resources.
Implement critical thinking in assessing and resolving complex client-related crises.
Assist clients with transitions from nursing or assisted living facilities to independence within the community.
Access internal and external resources for clients and collaborate with local community agencies and providers to achieve optimal client-desired outcome measures.
Qualifications:
The candidate will possess a Master s degree in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field).
Minimum of three years experience in case management.
Must possess oral and written communication skills.
Ability to conduct research on a computer and other sources.
Ability to use Microsoft Office, Excel, and PowerPoint.
Ability to write routine reports and correspondence.
Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships.
Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals.
Must possess a valid Maryland driver's license and reliable transportation.
Ability to work with little to no supervision, manage own schedule, prioritize and perform multiple tasks effectively.
In addition to the above qualifications, the case manager must demonstrate:
*
The ability to adapt to the organization policy and procedural changes
Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve.
Honesty and integrity in all aspects of day-to-day activities.
Benefits:
Health Insurance with Vision and Dental option
401 (k) Retirement Plan Option
Employee Assistance Program
State-wide Recreational Discount
Paid Personal Time Off
Company Paid Holidays
Mileage Reimbursement
** And much more**
*
$79k-136k yearly est. 60d+ ago
Review Team Manager
White Tiger Connections
Remote reservations manager job
Job Description
.
About The Firm
Our client is a well-established accounting firm with a long history of serving nonprofit organizations. They combine the personal attention of a small practice with the technical depth of a larger firm, delivering high-quality review and advisory services to mission-driven clients. The team values collaboration, precision, and balance, offering a supportive environment for professionals who want meaningful work without the typical public accounting grind.
About the Role
Our client is seeking a Review Team Manager. The ideal candidate comes from a compilation and/or review background (or is eager to build their career in that area) and is ready to step into a true manager-level role.
In this position, you'll oversee and mentor a small team of preparers, review their work for accuracy and completeness, and ensure consistent delivery of high-quality compilation and review engagements. This fully remote opportunity offers excellent work/life balance for someone excited to own the firm's review function.
Responsibilities
Lead nonprofit review and compilation engagements from planning through finalization.
Supervise and mentor staff accountants, providing technical guidance and timely feedback.
Perform detailed technical reviews of financial statements and supporting documentation.
Ensure compliance with firm policies, professional standards, and reporting requirements.
Maintain and apply methodology using Knowledge Coach.
Collaborate with firm leadership to improve team processes and engagement efficiency.
Serve as the primary point of contact for assigned nonprofit clients.
Requirements
CPA preferred but not required.
4-10 years of public accounting experience, ideally in a smaller firm.
Background in nonprofit reviews/assurance engagements preferred.
Proficiency in Knowledge Coach is highly desirable.
Demonstrated leadership, mentoring, and project management skills.
Excellent communication and analytical abilities.
Comfortable working remotely with a flexible schedule.
Benefits
Competitive compensation based on experience.
Full single health coverage
401(k) match and employer-paid supplemental insurance plan.
Flexible, remote schedule and a culture that values work/life balance
$91k-153k yearly est. 11d ago
Financial Team Manager (Remote)
Ohana Outreach Financial
Remote reservations manager job
Job DescriptionThis is a leadership-focused career path designed for people ready to move beyond hourly or capped-income roles. You'll start by learning a proven client system, then transition into managing and mentoring a growing team with performance-based bonuses.
Income grows through personal production plus team results, creating real long-term upside.
What We Provide
Training & mentorship (no experience required)
Access to reputable insurance carriers
Optional third-party benefits and incentive opportunities
Remote work with flexible scheduling
Trips, bonuses, and optional benefits are performance-based and not guaranteed.
Requirements
Life Insurance License (or willing to obtain - state timelines vary)
Authorized to work in the U.S.
Must pass a background check
Self-motivated and comfortable working independently
Prior sales, service, or leadership experience is helpful but not required
Compensation
Commission paid directly by partnered carriers
Earnings are based on individual sales performance
Opportunities for higher commission tiers and bonuses based on results
How to Apply
If you're looking for a flexible, sales-driven career helping families protect their financial future, apply today to schedule a short introductory call.
$55k-117k yearly est. 22d ago
Manager, Underwriting - Government Team
Resicentral
Remote reservations manager job
Lead the way in mortgage underwriting excellence! We're looking for an Underwriting Manager who can ensure quality, integrity, and speed across complex loan scenarios. If you have deep expertise in agency, jumbo, and government guidelines, thrive in a fast-paced environment, and love solving challenges while supporting a high-performing team, this is your opportunity to make an impact. Bring your leadership, precision, and problem-solving skills to a role where every decision matters.
Job Summary
Responsible for ensuring the quality and integrity of underwriting decisions and processes as well as providing exceptional service to all stakeholders involved. This requires extensive knowledge of our underwriting guidelines including agency, jumbo, and government loans and the ability to address complex loan scenarios. The role requires the ability to manage a pipeline of loans assigned each day proactively and effectively while maintaining SLAs on all job tasks. In addition, the ability to communicate underwriting decisions and provide needed documentation to Sales and Broker Clients accurately and clearly.
Duties/Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Provide exceptional service to internal and external clients
Answer Underwriting scenarios submitted by Sales and be available to discuss items with Sales team
Be a resource to Underwriting Team (2nd signs, Level 2 and Level 3 trainings, volume overflow)
Supervise Underwriters (work with them on PFA's, answer their questions)
Manage Pipeline Velocity and ensure assignment completion
Diagnosing and resolving loans that have fallen off the tracks
Resolving all escalations and enforcing the escalation policy
Aggregating escalation data and including into report
Review pipeline to identify loans that not moving forward and identify a solution
Review and sign off on conditions if escalated
Be on rotation and carry a pipeline due to volume overflow and backup a team member
Maintain UW knowledge by attending all weekly calls, continuous training seminars, etc.
Required Skills/Abilities
Proficiency with automated underwriting systems such as DU and LPA
Entrepreneurial spirit: You are passionate about the ever-changing industry and thinking outside the box in an ambiguous start-up environment where everything does not always happen in 8 hours
Self-starter with strong work ethics and professionalism
Team-player and able to work autonomously to meet critical deadlines
Flexible with the ability to roll-up your sleeves to get things done
Strong written/verbal communication skills.
Unwavering attention to detail.
Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgment.
Supervisory Responsibilities
Interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job.
Trains and oversees employees involved in department functions.
Directs assigned tasks and aids as needed.
Provides ongoing feedback and support to department employees and provide a formalized annual review.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Education and Experience
High school diploma or GED required. BA or BS highly desired
7+ years of mortgage UW experience required, prefer 2 years of underwriting FHA/VA loans
FHA Direct Endorsement, VA- SAR and LAPP desired
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$59k-113k yearly est. Auto-Apply 29d ago
Start Up Team Manager, FSP
Invitrogen Holdings
Remote reservations manager job
Job SummaryAs the Start-up Team Manager at Thermo Fisher Scientific, you will play a pivotal role in site activation & manage complex site operations; ensure compliance with regulatory standards. In addition, this individual will be responsible for: supporting site recruitment and training efforts, and facilitate smooth collaboration between trial sites and internal teams to drive the success of clinical studies.This individual is responsible for managing effective delivery of site activation within their assigned region(s). This role involves overseeing site activation according to timelines and quality standards, coordinating with others on a cross functional level, and managing technical and operational aspects.Role: Start Up Team ManagerLocation: Remote, US
Collaborate with team members to ensure effective site activation within assigned studies.
Coordinate SSU specialists across regions.
Ensure sites within their specific region are on track with the critical path site activation plan.
Serve as an escalation point for issues identified by SSU specialists, including regulatory and vendor setup issues.
Facilitate knowledge transfer across countries within regions.
Work with other Regional/Oversight Leads to resolve issues and ensure activation activities adhere to the agreed plan.
Oversee site activation according to timelines and quality standards within their specific region.
Assist with information flow between key stakeholders involved in site activation.
Oversee EC submission strategy and required documents (e.g., patient material, insurance certificates).
Provide quality checks for EC submission packages for both central and local ECs.
Manage technical and operational aspects, including feasibility, site selection, contracts coordination, and EC/RA submissions.
Ensure operational readiness for site activation in collaboration with CML (e.g., site binders, ancillary supplies, lab kits, training, system access).
Monitor regional study status, identify risks, and provide metrics to Study Start-up (SSU) Oversight Lead.
Maintain metrics and tracking tools for regional startup activity.
Perform risk identification and contingency planning, participate in risk escalation meetings as required, and collaborate with study team to address issues and implement solutions for countries and sites in region.
Manage country and site Informed Consent Form (ICF) timelines; review and approve country ICFs.
Provide performance feedback to People Manager and support staff learning opportunities.
Utilize problem-solving techniques in a changing environment.
Prepare for and participate in country level meetings.
Oversee and manage the clinical trial insurance local policy country set-up for region.
Oversee and manage amendment implementation as needed.
Skills and Abilities:
Effective collaboration with cross-functional teams.
Knowledge of key principles of cross-functional project management.
Strong organizational and multitasking skills.
Attention to detail.
Ability to identify and mitigate risks related to contractual deliverables.
Cross-cultural awareness and adaptability.
Comprehensive understanding of clinical research and development, including medical and therapeutic areas, phases, and terminology.
Ability to lead, liaise, and coordinate cross-functional project teams.
Knowledge of clinical development guidelines and directives.
Education and Experience:
Bachelor's Degree
Must have previous experience that provides the knowledge, skills, and abilities to perform the job comparable to 5+ years
SSU experience has been in: CRO, Pharma organizations, highly preferred
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Physical Requirements:
• Ability to work in an upright and /or stationary position for 6-8 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
• Frequent mobility required.
• Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
• Frequently interacts with others to obtain or relate information to diverse groups.
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
• Regular and consistent attendance.
Why Join Us?
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You'll work in an environment where collaboration and development are part of the everyday experience - and where your contributions truly make a difference.
Apply today to help us deliver tomorrow's breakthrough.
$59k-113k yearly est. Auto-Apply 16d ago
Backend Engineering Team Manager - Europe
Storyblok
Remote reservations manager job
Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.
Marketers get a visual editor with reusable components, in-context preview, and workflows to launch fast and stay on brand. Developers have freedom to use their favorite frameworks and integrate with anything through the API-first platform. Brands get one source of truth for content that is accurate, flexible, and measurable.
Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact. It's Joyful Headless™, and it changes everything.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
As a fully remote company, with work-life balance at its core, you'll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals
Job Summary
We are looking for a motivated and supportive Backend Engineering Team Manager to guide and mentor a team of engineers. As an integral member of our engineering department, you will contribute to developing our industry-leading products by driving smooth project execution, people growth, and hiring efforts. You will also play a pivotal role in talent development, building a diverse and dynamic team that thrives on collaboration and innovation. Collaborating closely with Product and Design, you will support the execution of our product roadmap and ensure smooth delivery of commitments. If you are an experienced engineering manager with a backend background and a passion for enabling engineers to succeed, we invite you to join our growing team and contribute to the success of Storyblok as we pioneer the future of content management.
Responsibilities
Lead and support a team of backend engineers with a focus on delivery, people development, and process improvement.
Partner with the Senior Backend Engineering Manager to align execution with team vision and strategy.
Mentor and guide team members in their professional development, while promoting a culture of active coaching within the team.
Support engineers in making technical decisions while ensuring processes and delivery run effectively.
Establish delivery estimates, monitor progress, and help the team overcome obstacles and resolve blockers.
Collaborate with Product and Design to ensure roadmap commitments are delivered iteratively and with customer focus.
Own recruitment, hiring, and onboarding processes to strengthen and grow the team.
Facilitate regular one-on-one meetings to set goals, evaluate performance, and provide continuous feedback.
Foster a culture of documentation, knowledge sharing, and open communication.
Cultivate empathy and openness towards team members from diverse backgrounds, and promote a positive workplace culture.
Contribute to improving processes in a remote-first, globally distributed environment.
Education & Qualifications
7+ years of relevant experience in advanced software development, including 2+ years of engineering leadership.
Bachelor's or Master's degree in Computer Science or a related field.
Solid backend development background (e.g., Ruby, Python), with enough technical depth to support engineers and understand challenges.
Strong understanding of databases (PostgreSQL preferred), caching systems (Redis, Memcached), and background processing (e.g., Sidekiq).
Familiarity with software engineering fundamentals, best practices, and problem-solving, with the ability to guide mid-level and senior engineers.
Familiarity with testing strategies and CI/CD pipelines, focusing on maintainability and code quality.
Understanding of scalability, reliability, observability, and security principles.
Awareness of incident response practices.
Proven ability to lead teams in execution - guiding engineers, resolving blockers, and ensuring delivery commitments are met.
Strong communication, organizational, and stakeholder management skills, with a focus on collaboration across Product, Design, and Engineering.
Confident, detail-oriented, and highly motivated to contribute to the organization's growth as part of a high-performing team.
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by Storyblok co-working space
GENERAL TERMS
Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic.
You can find more information about our privacy policy
here
.
All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending *****************. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).
Here is a sneak peek of
Storyblok's Visual Editor
If you need an accommodation for any part of the application process, please email ********************************
$59k-113k yearly est. Auto-Apply 31d ago
HQ Campus Teams Manager - Part Time
Storage Scholars
Remote reservations manager job
Storage Scholars is a high-growth company that's undergone 100% year-over-year growth since its inception in 2017. Our goal is to change the way college students across the country move in and out of residence halls with our all-inclusive service. Storage Scholars is young, tenacious, innovative, and core-product-focused. We strive to be the premium option among the competition by offering the best user experience available, which is dependent on continuously improving our technology. We expect passion and buy-in from every team member, no matter the role. We believe everyone, regardless of their position, brings unique knowledge, skills, and perspective that makes us who we are. All voices are not just welcomed, but encouraged to be a part of the decisions and direction of the organization. At Storage Scholars, egos are left at the door, wins are celebrated as a team, and learning never stops.
*This position will require you to work in the PST time zone during our busy season of April-June and August-September. This is a part time position that will average 25 hours a week, but will scale up to 40-50 hours a week in our peak weeks.
Job Description:
The Campus Teams Manager is a crucial role that will help execute our business operations on college campuses and corporate projects through accountability coaching & training of our student Campus Managers and Crew Leaders. The ideal candidate has 3-5 years of experience with managing/leading others and coaching/accountability and isn't afraid to tackle operations and logistics plans as well. Due to the seasonal nature of Storage Scholars' sales cycles, the day-to-day responsibilities of this role will differ throughout the calendar year. Below is a description of the roles and responsibilities by quarter. Roles and responsibilities are subject to change based on company needs.
The Ideal Candidate Should Be:
Overwhelmingly positive - Infectious and uplifting energy is the norm at Storage Scholars.
Organized & deadline oriented- Work is more fun when we're all accountable and play for the same winning team.
Gritty- No one is above doing any job, and we have all rolled up our sleeves to get the hard work done and ensure moves happen.
Appropriately assertive- Leading college students takes a special management approach. The right person will make their experience positive but also provide needed guidance and boundaries.
Benefits:
Generous PTO plan
Flexible remote working environment
Ability to grow with our rapidly growing company and team
Competitive salary
Duties By Quarter:
January-March (Q1)
Campus Teams: Hiring, Training & Coaching
Expectations Conversations- conduct expectation calls with campus manager hires to ensure the right fit for each role & team
Weekly Accountability Meetings- lead weekly accountability meetings with each campus team to ensure continued accountability and progress to goals
Campus Team Training- Ensure campus managers are on track with their training and deliverables
Building up Campus Manager Talent - Working with campus management teams to build talent and help them play to their individual strengths. Mobilizing each of them personally to act in the most efficient manner they are capable of. Recognizing the limitations of each individual and when to seek additional hires at a school.
Student Marketing Per Campus- Ensure rules and protocols for marketing and sales are followed at each university
April-June (Q2)
Training Campus Co-Founders & Executing Operations
Ensuring teams are prepared - Coordinate with CTM team to ensure teams are best equipped with adequate inventory and managers are prepared for moves with an understanding of our processes and sufficient staffing.
Key Access Plans- Coordinate key access plans with administration and campus teams to ensure a smooth move process
Oversee Moves- Check the Worklist/Special Moves List daily for each campus team. Monitor moves virtually and assist campus managers with problem-solving.
Compensation Reviews for Campus Managers- Conduct end-of-season comp/performance reviews for each campus manager
July-September (Q3)
Reflection & Analysis
Summer & Fall Labor- Coordinate with student teams to get summer and fall operation plans in place. Coordinate early occupancy needs for key access schools.
Replacement Hires- Work with Campus Hiring Manager to replace or add members to each campus team as needed to prepare for fall move-ins.
Identifying bottlenecks in the campus management process - What is slowing down progress? Is it a person? Technology? Talent Issue?
Identifying winning strategies - What causes a school to grow the most? Successful co-founders? Email open rates? School partnership recognition? Overall demographic? What do we double down on going forward?
Q2 responsibilities will still be active during Fall move-ins.
October-December (Q4)
Building for the Next Season
Recruiting New Managers- Work with the Hiring Manager to recruit new campus managers & coordinate which campus managers will be returning to repeat the internship
Update Campus Training- Work with the hiring team to update/add campus manager training for the following season
Identifying growth channels - Are there new service offerings we should consider? Strategic Acquisitions?
$59k-113k yearly est. Auto-Apply 13d ago
Accounting Team Manager - Remote (Multi-Client Experience Required)
The RMG Group 4.1
Remote reservations manager job
ACCOUNTING TEAM MANAGER We are a family owned business. Since we started 27 years ago, we have invested in our people, promoting from within and building a team that lasts. We're focused on your long-term success and well-being, because happy employees mean happy clients, and that's what we're all about.
We are also a forward-thinking tech savvy group with small-business clients of many kinds. As an ever-growing company, we are looking for people who have exceptional accounting, management, technology and organizational skills, and would like to put them to good use. If this sounds like a match, please read on about what we're looking for in our new teammates…
Your professional background must include many / most of the following:
Accounting Experience
- 7+ years graduated experience in small business accounting operations in multiple industries, for different company types + sizes
- General accounting principles (understanding and application)
- Specialties a plus
- Inventory + E-commerce (management and accounting)
- Not-for-profit
- Compliance, including Sales Tax/multi state
- Real Estate (development, multi-entity)
- Startups
- Technology companies (SaaS)
- Franchises
Management Experience
- Leadership and mentoring
- Multi-team oversight and management
- Process development
- Decision-making
Software / Application / Integration Experience (in any of the following is strongly preferred)
- QuickBooks; Xero; Zoho; R365
- Sage / Intacct
- Netsuite or other ERP system(s)
- Dext; Expensify; Bill.com; Veem; Hubdoc
- Amazon; Shopify; WooCommerce, etc.
- Avalara, TaxJar, etc.
- Google Workspace
- Sharefile, OneDrive, Dropbox, Sharepoint, etc.
- Other stuff we didn't think of! Tell us about it in your cover letter!
General Job Skills Required
- Excellent writing skills
- Complex problem-solving
- Strong "client service" orientation
Educational Requirements
- Degree in accounting, finance or related disciplines
- CPA candidate is a plus
Why do people work for our company? Real answers to real questions, from real
RMG employees:
What attracted you to RMG?
- “The opportunity to work in different industries”
- “The company knew what they were doing and knew what they wanted”
- “The positive aura that the employees bring to the (virtual) office”
What do you like most at RMG?
- “A laid back, open, accepting environment, yet always being pushed to excel”
- “The flexibility, the people, and the communication”
- “RMG is genuinely interested in doing the best work in the best way possible”
How does RMG help you improve?
- “Constant efforts to help staff learn”
- “RMG has opened my eyes to career goals”
- “RMG is dedicated to encouraging individual growth within the company”
What motivates you every day?
- “I know that management notices and appreciates my work, and they show it”
- “Quality/1st class work product”
- “I really like the staff and my clients!”
We would love to welcome the right person into our tight-knit, high-performance
group (100% virtual / remote).
If you like to work hard and take pride in your work, this is the place for you!
PLEASE NOTE APPLICATIONS WITHOUT A SALARY REQUIREMENT WILL NOT
BE CONSIDERED. COVER LETTER GREATLY APPRECIATED. (WE READ THEM!)
PLEASE FOLLOW LINK TO APPLY.
$40k-86k yearly est. 60d+ ago
Team Manager - NeuroNav
Pear VC
Remote reservations manager job
Can you coach, problem-solve, and keep a high-volume enrollment pipeline moving with speed, accuracy, and consistency - all while putting families first?
We're seeking a Team Manager to lead our Self-Determination Program (SDP) Transition Navigators - the front-line guides helping individuals and families successfully enroll in California's SDP. This is a fast-paced, quota-driven, metrics-focused role where operational rigor, quick response times, and excellent customer service aren't just values - they're KPIs you will own. You'll lead a high-performing team to hit measurable goals, improve response SLAs and NPS, remove operational bottlenecks, and ensure every family moves through enrollment efficiently and confidently.
At NeuroNav, we believe people with disabilities deserve autonomy, respect, and real power over their services. Our mission is to enhance the quality of life for people with developmental disabilities through simplicity, choice - and reliable, high-quality execution. We guide families through the Self-Determination Program, a transformative approach that unlocks more creativity and flexibility in how services are delivered.
As the Team Manager for our SDP Transition Navigators, you will be responsible for performance management, KPI tracking, coaching for results, and process discipline. You will set clear expectations, monitor metrics daily, and use data to drive continuous improvement. And you will pair that operational excellence with compassionate leadership - ensuring the participant experience stays front and center while the team consistently delivers on speed, quality, and accountability.
About NeuroNav
Founded at Stanford in 2020 with support from the Stanford Innovation Fellowship, NeuroNav is reinventing how individuals with developmental disabilities access services. Through dedicated Navigators and mission-driven experts, we've already helped hundreds of clients enroll in the Self-Determination Program - and we're scaling rapidly to serve more individuals across California.
Responsibilities Include:
Team Leadership & Coaching
Provide supportive supervision to a team of Transition Navigators, fostering collaboration, growth, and performance excellence
Project Management & Workflow Oversight
Drive consistent use of HubSpot workflows, sequences, and automated reminders. Monitor deal-board progress, ensure timely follow-ups, and enforce task completion standards.
Metrics Accountability
Help the team meet individual and team enrollment goals. Track performance using KPIs, monitor client outcomes, and set daily and weekly targets for response times, NPS, and task completion. Spot bottlenecks, fix issues quickly, and coach team members to meet or exceed standards. Track retention and follow-up success to ensure families remain engaged and supported.
Customer Experience & Conflict Resolution
Ensure escalations are resolved quickly and effectively, maintain high client satisfaction, and track trends in follow-ups, retention, and feedback to continuously improve the family experience.
Training & Development
Ensure staff are confident in tools, policies, and best practices - continuously promoting team growth through feedback, coaching, and structured learning
Cross-Functional Collaboration
Partner closely with NeuroNav leadership to resolve operational issues impacting service delivery
Mission-Driven Innovation
Contribute insights to inform improvements in systems, client experience, and organizational strategy
What You'll Bring
Bachelor's Degree or equivalent work experience
Experience transitioning mission-driven direct line service staff into structured workflows.
Proven ability to drive results using measurable goals, dashboards, or KPIs
Strong customer-service orientation and ability to de-escalate complex issues
Excellent organization and project-management skills
Clear and compassionate communication with a coaching mindset
Ability to thrive in a fast-paced, remote environment using digital tools
Preferred Experience:
Working knowledge of support systems for individuals with intellectual and developmental disabilities
Experience with California's regional center system
Familiarity with California's Self-Determination Program
Working experience with CRM platforms with a strong preference for experience with Hubspot
Experience tracking performance, service quality, and metrics in social services setting
Benefits
We believe in supporting our employees' well-being and work-life balance:
Remote-first - ability to work from home
Continuous coaching,
Professional development opportunities
Career growth
Health, vision, and dental insurance
401(k)
14 Paid Time Off (PTO) days per year
7 sick/flex days per year
Annual company retreat
Salary Range: $70,000 - $85,000
(based on experience and location)
$70k-85k yearly Auto-Apply 13d ago
Front Office Manager
Crescent Careers
Reservations manager job in Columbus, OH
A historic feel mixed with modern amenities awaits you at The Westin Great Southern Hotel in downtown Columbus, Ohio. Ideally situated near the German Village in a historic red brick building, our hotel offers our guests a relaxing getaway in the heart of downtown.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard
to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join our management team and lead and assistant the Front Office team. We are committed to providing you with:
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family
members.
Discounts at Marriott brand properties Worldwide.
In this role, you will be the Front Office Manager, overseeing the day-to-day operations of the front desk team.
Here is what you will be doing each day:
Manage daily hotel quality standards, guest satisfaction, and service recovery.
Interview, hire, train, coach, and evaluate staff; address performance and disciplinary matters as needed.
Provide clear verbal and written communication to team members.
Monitor performance, staffing levels, occupancy, costs, and inventory.
Resolve guest concerns professionally and efficiently, including follow-up communication.
Oversee Front Office operations, including Guest Services, Bell, Reservations, Concierge
Participate in hotel leadership and departmental meetings.
Maintain regular attendance and perform additional duties as assigned
Does this sound like you?
2-5 years' experience as a Front Office Manager
Proven leadership to associates to achieve goals while maintaining a high expectation to standards in regard to quality and presentation
Communicates goals and expectations and inspires associates to achieve goals and advance careers
Build moral and spirit
Demonstrate ability to lead by example
Participative management style.
Instill a guest service attitude in all associates.
Marriott Experience a plus
Our differences are what make us great:
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$38k-53k yearly est. 5d ago
Manager, High End-Beyond Beer
Anheuser-Busch 4.2
Remote reservations manager job
Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?
SALARY: $104,800-$124,450, bonus and long-term incentive eligible
COMPANY:
Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That's right, over 100 of America's most loved brands, to be exact. But there's so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?
ROLE SUMMARY:
The Beyond Beer / High End Manager is the local market owner of field execution as the key connector of our field programs to our wholesaler partners. This position will report to the Senior Commercial Director and will oversee Beyond Beer / High End brands execution at the local level. This manager will work directly with wholesale partners for market specific objectives including increasing sales execution within accounts through our field sales programs and driving trial with our consumers. In addition, this position will be accountable for managing an assigned geographic region through the effective planning, organizing, directing and execution of sales and marketing plans through the company distributor network and field initiatives. They should spend 3-4 days in the market per week with their respective teams/wholesalers driving our key initiatives with 1 planning day in a home office.
COMPANY:
Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That's right, over 100 of America's most loved brands, to be exact. But there's so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do?
JOB RESPONSIBILITIES:
Builds relationship with Wholesaler Management and Region teams
Leverages the AOE Program within their assigned territory for Beyond Beer and High End brands
Manages High End Elite Club, if applicable, in their assigned territory
Executes EDGE, IRIS and BEES as key enabler programs for Beyond Beer and High End brand execution
Leverages local incentives and local programming initiatives to drive execution
Identifies market opportunities (sales, distribution, display, POS, pricing, etc.) and presents Beyond Beer and High End performance with commercial team as well as actionable insights during monthly WPPM
Effectively coordinates and communicates with commercial team, distributors, and CSO to facilitate the effective development and execution of programs and business initiatives.
Establishes distribution, display, feature ad, retail promotion, and space management objectives with CSO team that produce the effective presentation of the brands to the consumer at the point of purchase and brought to life through our field sales programs.
Communicates information to management with recommendations that will contribute to the development of brands, sales growth, and distributor effectiveness.
Manages specific operating systems and standards, for the management of: Ordering and Inventory Management, Quality Control, Selling and Merchandising Objectives and Standards, Program Execution Guidelines, Pricing and Discount Management, and POS Material utilization.
Identifies leads, manages prospects, acquires new business and grows points of distribution.
Owns the execution & sales results of Beyond Beer and High End field programs in the sales territory and acts on market opportunities.
Participates in wholesaler trade and S&OP routines to ensure forecasting accuracy and wholesaler POCM orders meet market needs
JOB QUALIFICATIONS:
Bachelor's Degree in Business Administration, Management or similar field preferred.
5+ years of sales or marketing experience in beverage/alcohol industry preferred.
2+ years of wholesaler management experience.
Certified Beer Server or Certified Cicerone preferred.
Familiarity with VIP iDig, IRI, BIR, Power BI, Microsoft PowerPoint and Excel
Conducts work in a standing and sitting position; however, job requires frequent standing, walking, bending, stooping, and light lifting.
Job requires the ability to be in physical retail locations, late night activations and travel.
Profound knowledge of craft beer and brewing process.
Strong communication and presentation skills (PowerPoint). Ability to adjust a message to the audience.
Ability to use data to build a sell-in story
Highly-creative' able to generate fresh, impactful ideas and see them through to implementation.
Proven ability to think and move between strategic and analytical thinking as well as actual execution.
Ability to coordinate brand information, supply POS material, and keep lines of communication open with state's wholesaler network in order to better sell through products.
WHY ANHEUSER-BUSCH:
At Anheuser-Busch, our purpose is to create a future with more cheers. For more than 165 years, we have delivered a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. 99 percent of the products we sell in the U.S are made in the U.S. with more than $700 million in high-quality ingredients sourced from American farmers and more than $7 billion in goods and services purchased from U.S. suppliers, and we have invested nearly $2 billion in our 100 facilities across the country over the past five years. Through these investments, and as a leading American manufacturer and the nation's top brewer, we drive economic prosperity nationwide through investments in our people, facilities, and communities. We are the only brewer that invests in the U.S. at this scale.
BENEFITS:
Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts
Life Insurance and Disability Income Protection
Generous Parental Leave and FMLA policies
401(k) Retirement Savings options with a company matching contribution
Chance to work in a fast-paced environment among a company of owners
Free Beer!