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Reservations manager resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a reservations manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in reservations manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the reservations manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
  2. Put all relevant hard and soft skills in your skills section.
  3. Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
  4. Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
  5. Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
These five steps should give you a strong elevator pitch and land you some reservations manager interviews.

Here are example skills to include in your “Area of Expertise” on a reservations manager resume:

  • Reservations
  • Data Entry
  • Customer Inquiries
  • Booking
  • Room Inventory
  • Payroll
  • Revenue Management
  • Hotel Reservations
  • Guest Service
  • Guest Satisfaction
  • Group Reservations
  • Customer Complaints
  • GDS
  • Audit Reports
  • VIP
  • Reservation System
  • Yield Management
  • Room Reservations
  • Hotel Revenue
  • Guest Complaints
  • Room Revenue
  • Room Availability
  • Group Bookings
  • Exceptional Guest
  • Room Rates
  • Property Management System
  • Computer System
  • Group Sales
  • Inventory Control
  • PBX

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write reservations manager experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are great bullet points from reservations manager resumes:

Work history example #1

Reservations Manager

McDonald's

  • Negotiated pricing programs with corporate in-house travel agents and set internet booking links on hotel website for clients to book online.
  • Implemented bookkeeping procedures to reduce error.
  • Started with Hyatt as Corporate Management Trainee
  • Checked in and out guests, greeting and escorted all VIPs and made all guests feel welcome.
  • Managed daily hotel reservations of the front desk area and work with other Marriott locations (Local, National).

Work history example #2

Front Desk Manager

Sephora

  • Assisted GM with scheduling of employees.
  • Completed payroll, reviewed paychecks for accuracy and distributed paychecks by department.
  • Maintained general accounting functions; handled A/P and A/R.
  • Collaborated with leadership teams from all departments during daily team meetings for improvements in communication and procedures.
  • Designed and enforced efficient and patient centered procedures for multiple departments within the organization.

Work history example #3

Customer Sales Representative

T-Mobile

  • Executed role in strengthening communication and cross-coordination among the Sales, Engineering, Marketing, and Business Operations organizations.
  • Presented outside sales gained small accounts to provide phone service and Hi-Speed Internet.
  • Used troubleshooting tools to resolve issues with service.
  • Maintained productive relationships with existing customers through exceptional follow-up after the save of business
  • Delivered superior customer service during one-on-one client interactions and consistently cultivated positive post- consumer relationships.

Work history example #4

Travel Agent

United Continental Holdings

  • Enjoyed Elite a Fleet status from 2003-2013 for customer service and revenue procurement.
  • Negotiated hotel contracts GDS FastRes and Apollo EXCEL, WORD, Power Point
  • Utilised various systems including Apollo, Room Master and Car Master to arrange hotel and car hire for business clients.
  • Specialized in handing VIP and Premier members in resolving uncommon trouble in their reservation with 100% success.
  • Handled invoicing and ticketing on the Apollo system.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Associate's Degree in dental assisting

Indiana University South Bend, South Bend, IN

2011 - 2013

High School Diploma

2013 - 2013

Highlight your reservations manager certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on reservations manager resumes:

  1. Travel and Tourism Professional (TTP)
  2. Certified Hospitality and Tourism Management Professional (CHTMP)
  3. Certified Revenue Management Executive (CRME)
  4. Certified Travel Associate (CTA)

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