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  • QIDP/Service and Support Coordinator (Champaign County)

    CRSI 3.7company rating

    Residence coordinator job in Urbana, OH

    Do you want to work with people that make work enjoyable? Do you want a rewarding career? If you are passionate about helping others reach their goals and live their best life, come work with us! CRSI is looking for a dynamic leader who will be responsible for programs and individual related activities. This individual will provide supervision over direct care and/or other support staff in residential homes. Not only do you get to work with teams across the organization and build long term lasting relationships, CRSI also offers: Generous Paid Time Off (PTO) Paid Holidays Health, Dental and Vision Benefits Employee Assistance Program Retirement Plan Life and AD&D Benefits Short Term and Long-Term Disability Benefits Tuition Reimbursement Duties also include: Maintaining continued awareness of new developments in programming, active treatment, and other related areas for persons with developmental disabilities. Performing investigations, reports, and notifications and reviewing trends and patterns. Participating in committees and Peer Review process. Coordinating with nursing staff and medical personnel for health care needs for all individuals. QUALIFICATIONS: Must have a minimum of 1-5 years' experience and a Bachelor's Degree in Special Education, Social Work, Psychology, developmental disabilities, Nursing, or related Human services field. Technology skills and computer literacy required. Must have strong communication, writing, time management, and organizational skills. Need to be proficient in Microsoft Office suite, particularly Word, Excel, and Outlook. Must be self-motivated and have the ability to work with minimal supervision and be able to handle highly confidential information. Must possess strong leadership abilities and a willingness to work effectively with other administrative staff, ancillary services personnel, and habilitation program staff. Compensation details: 25.5-25.5 PIda93f9e6cbba-37***********8
    $28k-34k yearly est. 4d ago
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  • MEP Coordinator

    Holder Construction 4.7company rating

    Residence coordinator job in Columbus, OH

    Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Columbus, OH team. Primary Responsibilities Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout. CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider. Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects. This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project. Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out. Requirements For This Position Include 5+ years. commercial construction experience with large sophisticated mechanical and electrical systems. Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects. Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control. Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
    $50k-64k yearly est. 4d ago
  • VDC/BIM Coordinator - Mechanical - REMOTE OPTION

    Cybercoders 4.3company rating

    Remote residence coordinator job

    Mechanical VDC/BIM Coordinator - Remote Option Top ENR Mechanical contractor is looking for experienced HVAC and piping VDC Coordinators and technicians to join our growing team. The ideal candidate will play a crucial role in supporting the coordination and implementation of HVAC and piping systems, utilizing Revit and other BIM tools to ensure seamless integration and efficiency in our projects. This is an opportunity to work on world class technical projects and we have multiple roles open (on-site and remote options for qualified candidates)! Key Responsibilities Collaborate with project teams to develop and implement VDC strategies for mechanical systems. Utilize Revit to create, modify, and manage HVAC and piping models and ensure compliance with project specifications. Conduct clash detection using Navisworks and other tools to identify and resolve conflicts in the design phase. Assist in project management tasks, including scheduling and resource allocation, to ensure project milestones are met. Provide technical support and guidance to team members in the use of BIM software and tools. Prepare and review documentation related to mechanical systems, including specifications, drawings, and reports. Participate in coordination meetings with other disciplines, such as electrical and plumbing, to ensure integrated designs. Qualifications Bachelor's degree in Mechanical Engineering or related field. Proven experience with HVAC/piping design and implementation. Strong proficiency in Revit and familiarity with other BIM tools. Knowledge of MEP systems and construction processes is preferred. Familiarity with clash detection processes and tools like Navisworks. Excellent communication skills and ability to work effectively in a remote team environment. Benefits Remote option for qualified candidates with 10+ years of professional experience Relocation assistance is available to qualified candidates for on-site roles with 3+ years of professional experience Health/Vision/Dental Insurance 401K plan with company match PTO/Sick Leave/Holidays HSA/FSA/HRA Accounts Wellness Programs If you are an experienced BIM/VDC Technician or Coordinator with HVAC, piping and/or plumbing experience, please apply today or contact josh.ortiz@cybercoders.com Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: josh.ortiz@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JO4-1840775L686 -- in the email subject line for your application to be considered.*** Josh Ortiz - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 12/07/2022 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $46k-69k yearly est. 1d ago
  • Home Base Veteran Outreach Coordinator

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Remote residence coordinator job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions -Conduct proactive outreach within the community to identify individuals in need of behavioral health services. -Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. -Conduct initial assessments to identify the behavioral health needs of individuals. -Provide information and referrals to appropriate behavioral health services and resources. -Respond to crisis situations and provide immediate support and intervention. -Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. -Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. -Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience - minimum of 1-3years of military experience with at least one deployment preferred but not required - must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities - Strong knowledge of behavioral health services, resources, and crisis intervention techniques. - Excellent communication, interpersonal, and organizational skills. - Ability to work independently and collaboratively within a team. - Sensitivity to the understanding of the social determinants of health. - Proficiency in using electronic health records and documentation systems. - Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 33d ago
  • Communications and Outreach Coordinator - Planning and Economic Development Programs

    Greater Nashville Regional Council 3.6company rating

    Remote residence coordinator job

    The Greater Nashville Regional Council (GNRC) is seeking anexperienced planner or communications professionalto lead public and stakeholder engagement activities for its planning and economic and community development programs. GNRC is responsible for preparing regional plans for transportation, environmental quality, economic development, solid waste and a growing list of additional topics. In addition, GNRC provides support to local governments by providing grant writing assistance, conducting research, and developing plans and public policies. The Outreach Coordinator will be expected to: Build and strengthen relationships with planning partners including elected officials, public agencies, business groups, universities and research institutions, community-based non-profit organizations, and advocates; Develop and implement community and stakeholder engagement plans, methods, and tools for a variety of local and regional planning and policymaking initiatives; Support public relations efforts by helping to draft press releases, maintain media contact lists, track press coverage, and assist with media outreach; Develop, publish, and manage content for social media platforms and agencywide or project-based websites; Assist with developing and/or editing written copy for GNRC materials and publications; Assist with developing and editing presentations and in presenting material to boards, committees, stakeholder organizations, and the general public; Assist with developing visualizations such as renderings, drawings, maps, and other graphics to help 1) communicate planning concepts to a variety of audiences and 2) translate community and stakeholder input for presentation to policymakers; 3) Prepare written reports and presentations on the findings, key takeaways, and lessons learned from outreach activities; Participate in industry associations and continuing education opportunities to remain current on emerging and best practices related community engagement; Work with GNRC management to ensure outreach activities stay coordinated across the organization; and Lead special projects as identified by department heads or the executive team. Qualifications: The preferred candidate will have two or more years of experience in community engagement in support of plans and public policies related to issues of growth and development, urban design, environmental sustainability, or public infrastructure. Strong writing, public speaking, and group facilitation skills are a must. A degree in communications, public relations, urban planning, public policy, public administration or related field is preferred. Foreign degrees and credentials will be considered. Compensation: The minimum starting pay is $70,000. The offered pay rate will be subject to experience and qualifications. GNRC provides a fully paid pension through the Tennessee Consolidated Retirement System and offers a dollar for dollar match to a 401k up to 3% of gross salary. Inquire for more information about benefits. Remote Work Policy: While GNRC provides flexibility for remote/hybrid working conditions, this is not a remote position. The selected candidate will be expected to work from the GNRC office with regularity. Travel Expectations: This position will require regular travel throughout the Middle Tennessee area. A valid drivers license and access to personal transportation is required. GNRC was established by the TN General Assembly as an association of local governments empowered to convene local and state leaders for the purposes of planning and programming state and federal investments into a range of social services and public infrastructure. GNRC serves as the regions federally-recognized Area Agency on Aging and Disability (AAAD), Economic Development District (EDD) and administers the Metropolitan Planning Organization (MPO) on behalf of the Nashville Area MPO Transportation Policy Board . More information is available at GNRC.org. Position open until filled. GNRC is an EOE, AA Employer
    $70k yearly 31d ago
  • Marketing and Outreach Coordinator

    Shiloh Home 3.3company rating

    Remote residence coordinator job

    Full-time Description While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community! Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly. Benefits: Insurance benefits include health, dental, vision, life, accident, and critical illness 403(b) retirement plan with match ClassPass Membership Paid time off and personal leave 12 Paid Holidays Schedule flexibility Opportunity to work from home Access to the agency's car upon program's approval Mileage reimbursement Employee assistance program 10% off tuition at CCU for their online programs Growth opportunities are available throughout the agency as we love to promote from within! Responsibilities: Build and maintain relationships with donors, sponsors, and local businesses. Conduct outreach through meetings, events, and communications to expand the network. Develop partnership proposals and sponsorship packages aligned with department goals. Coordinate and participate in community events to increase visibility and engagement. Track donor and partner information, ensuring timely follow-ups and acknowledgments. Collaborate with internal teams to create outreach materials and impact-focused campaigns. Oversee digital marketing efforts including website updates, email marketing, and social media campaigns. Create promotional materials, respond to queries on social media, and manage networking efforts. Support event planning and management; send thank-you notes and tax info to donors. Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed. Posting Date: 11/25/2025 Application Window: Ongoing (Applications will be accepted on an ongoing basis) Requirements A bachelor's degree in a related field or 5 years of relative experience required. 3 years of experience with marketing, social media management, and event planning is essential. 2 years experience with campaign management and CRM software is preferred. Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics). Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience. Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills. Must be able to pass a criminal background check. Must hold a valid Colorado driver's license or have the ability to obtain one.
    $54.5k-56.5k yearly 52d ago
  • Resident Relations Coordinator for Large Apartment Community

    First Pacific Group 3.7company rating

    Residence coordinator job in Reynoldsburg, OH

    FIRST PACIFIC ∙ FIRST Fun ∙ Inspire ∙ Respect ∙ Service ∙ Team A Day in the Life: Do you love PEOPLE? Then this is the perfect career for you! Work with the Community Manager in overseeing the leasing staff, marketing, resident resolution, social media, resident events, and application processing. No two days are the same. Come join our amazing team at Estates at Brentwood Lake! Resident Relations Coordinator must haves: * Computer literacy in MS Word, Excel, e-mail and a familiarity with the internet required. (We use Yardi CRM Software) * Positive 'can do' attitude, professionalism and a high level of enthusiasm. * Exhibit strong demonstration and closing skills. * Property management experience is preferred but not required. * Prior customer service and sales experience is required. * Some Saturday hours required Full Suite of Benefits including: * Medical, Dental, Vision plans with Voluntary benefits like accident, hospital indemnity and critical illness * Additional benefits include EAP, Pet Insurance, Identity and Theft Protection, and Home and Auto Insurance * Spending Accounts - FSA, DCFSA, and HSA available * Monthly commissions and bonuses * Anniversary day off and Anniversary Bonus! * Flexible Paid Time Off and 13 Paid Holidays * Wellness Reimbursement - up to $50 back per month * 20% Housing Discount for on-site employees * 401(k) Program w/ company participation, up to 3% * Professional Development including E-learning, Prior, Tuition Reimbursement, and more! * Give Back to Your Local Community with Our Volunteer Program! * Employee Perks - Team Building & More! * Holiday Bonus * Free Friday Lunches * And so much more! First Pacific is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. First Pacific participates in the E-Verify program. FGcareers.com
    $33k-42k yearly est. 10d ago
  • Pro Bono Volunteer Coordinator

    Legal Services of North Florida 3.8company rating

    Remote residence coordinator job

    ←Back to all jobs at Legal Services of North Florida Pro Bono Volunteer Coordinator Legal Services of North Florida has an opening for a PRO BONO COORDINATOR to support the expansion and growth of the pro bono (volunteer attorney) support of the firm. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. LSNF handles more than 8,900 cases a year and does not charge their clients for their legal services. Be a part of a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results for clients with a focus on civil law matters such as family law, disaster recovery, veterans' legal services, victims' advocacy, public benefits, and real property law. This position is located in our Tallahassee office. The Pro Bono Coordinator works independently and as part of a team to support the staff and manage over 75 individual funding sources. This position reports directly to the Director of Pro Bono and Volunteer Engagement. This full time (35 hour a week) position will work within our Pro Bono Team to support and coordinate with pro bono (volunteer) attorneys and law students within our communities as they volunteer to assist with LSNF cases. This involves coordinating with volunteer attorneys or their staff on casework and client communications, assisting with and planning legal clinics, and organizing continuing education opportunities for pro bono providers. Ideal candidates will be comfortable attending Bar association events and discussing the work of LSNF to attorneys in the community. Experience with maintaining legal files, client interactions, or paralegal work is a plus. Candidates should be detail-oriented, understand confidentiality, be self-motivated, and work well in a team. Entry level salary of $36,000 is negotiable. Candidate with experience beyond the minimum qualifications may qualify for higher salary, depending on relevance of the experience. Comprehensive fringe benefits package includes: A four day (35 hour) work week Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year) 100% fully paid health insurance for employee & dependent children after 60 days of employment Employer paid life insurance policy of $25,000 Employer contributes 6% to retirement/ 401K plan, after one year of full-time service Additional voluntary options of dental, vision, term life, disability, and other insurance coverages are also available. Flexible Work Plans including remote work options available after 6 months of employment Applicants must complete Legal Services of North Florida employment application online to be considered for the position. This company is an equal opportunity employer and does not discriminate because of race, color, religion, sex, age, marital status, disability, veteran status, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other protected category. Please visit our careers page to see more job opportunities.
    $36k yearly 26d ago
  • Client Experience Coordinator

    Valley Truck Centers 4.3company rating

    Residence coordinator job in Pataskala, OH

    Job Purpose: - The Business Development Coordinator is responsible for supporting the growth and expansion of the company's business by assisting in the development and execution of strategic business initiatives. This role involves coordinating with various departments, conducting market research, and fostering relationships with potential clients to drive business opportunities and enhance the company's market presence. Key Responsibilities: - Assist in the development and implementation of business development strategies to achieve company growth objectives. - Conduct thorough market research to identify new business opportunities and assess potential markets. - Coordinate with internal teams to ensure alignment and support for business development initiatives. - Prepare and deliver presentations to potential clients and stakeholders to communicate the value proposition of the company's products and services. - Maintain and update the business development database with current and potential client information. - Support the preparation of proposals, contracts, and other business development documentation. - Monitor industry trends and competitor activities to identify new opportunities and areas for improvement. - Foster and maintain strong relationships with clients, partners, and industry contacts to enhance the company's network and market presence. - Assist in organizing and attending industry events, conferences, and meetings to promote the company's brand and identify potential business leads. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Qualifications REQUIRED SKILLS & QUALIFICATIONS · Minimum 1-2 years in customer service, hospitality, call center, or sales support. · Strong communication skills-clear, warm, concise, and professional. · High comfort level with CRM systems (DealerSocket, VinSolutions, CDK, etc.). · Ability to multitask across multiple channels while maintaining accuracy. · High attention to detail and strong organizational skills. · Positive attitude and commitment to delivering an exceptional customer experience. · Reliable, consistent, and able to work in a structured, process-driven environment. --- PREFERRED QUALIFICATIONS · Automotive BDC or Internet experience (not required). · Experience setting appointments in a high-volume environment. · Strong typing and written communication skills. --- SCHEDULE · Full-time · Includes evenings and rotating Saturdays · Consistent schedule with set expectations and clear KPIs --- COMPENSATION RANGE Base Salary: $40,000 - $52,000 annually (depending on experience and communication skill level) Performance Bonus: Monthly bonuses based on: · Appointments set · Appointment show rate · Sold-unit conversions attributed to your appointments · CRM compliance and response-time targets
    $40k-52k yearly 7d ago
  • Remote Utility Support Assistant / Billing Coordination Clerk

    Evolution Sports Group

    Remote residence coordinator job

    Remote Utility Support Assistant / Billing Coordination Clerk Evolution Sports Group is a leading sports management company that specializes in providing top-notch services to athletes, teams, and organizations. Our company is dedicated to helping our clients achieve their goals and reach their full potential. We are currently seeking a Remote Utility Support Assistant / Billing Coordination Clerk to join our team. Job Overview: As a Remote Utility Support Assistant / Billing Coordination Clerk, you will be responsible for providing administrative support to our utility department and assisting with billing coordination tasks. This is a full-time, remote position that offers a competitive salary and benefits package. Key Responsibilities: - Assist with the management of utility accounts for our clients, including setting up new accounts, updating account information, and resolving any issues that may arise - Process utility bills and ensure accurate and timely payments - Monitor utility usage and expenses and report any discrepancies or concerns - Coordinate with utility providers to resolve any billing or service issues - Assist with the preparation of billing statements and invoices for clients - Maintain accurate and organized records of utility accounts and billing information - Communicate effectively with clients and internal teams regarding utility-related matters - Provide administrative support to the utility department, including but not limited to scheduling meetings, preparing reports, and handling correspondence - Stay updated on industry trends and changes in utility regulations to ensure compliance and efficiency Qualifications: - High school diploma or equivalent; associate's degree in business administration or related field preferred - 1-2 years of experience in a similar role, preferably in the sports or utility industry - Strong organizational and time management skills - Excellent communication and interpersonal skills - Proficient in Microsoft Office and experience with billing software - Ability to work independently and in a team environment - Detail-oriented and able to handle multiple tasks simultaneously - Knowledge of utility regulations and procedures is a plus - Must have a quiet and distraction-free home office to work from If you are a highly organized and detail-oriented individual with a passion for sports and a strong understanding of utility processes, we encourage you to apply for this exciting opportunity. Join our team at Evolution Sports Group and help us continue to provide exceptional services to our clients. Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential
    $40k-58k yearly est. 38d ago
  • Assisted Living Coordinator (LPN)

    Trilogy Health Services 4.6company rating

    Residence coordinator job in Pickerington, OH

    JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW The Assisted Living Coordinator coordinates and addresses the health concerns of each Assisted Living Resident including resident assessments, medication/pharmacy management and resident activities of daily living and personal care needs. Key Responsibilities * Collaborates with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) relating to day-to-day operation of clinical services for the entire campus. * Ensures that each resident's pre-admission screen is completed prior to move-in. * Directs the Lifestyle and Care Needs Assessments of Residents to determine the initial and ongoing needs of the residents' medical and personal care requirements. * Assists Residents with activities of daily living (ADL), including but not limited to bathing, dressing, grooming, dining, etc. And medication administration. * Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers. * Facilitates the Assisted Living Resident Meeting and follows up with feedback and concerns in a timely manner. * Works as the lead nurse for the assisted living residents and is part of the on-call rotation as designated by the DON. Qualifications * Active, unencumbered LPN license within the state * CPR certification * Previous assisted living and leadership experience preferred LOCATION US-OH-Pickerington Violet Springs Health Campus 603 Diley Rd Pickerington OH BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Misty ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. The Assisted Living Coordinator coordinates and addresses the health concerns of each Assisted Living Resident including resident assessments, medication/pharmacy management and resident activities of daily living and personal care needs. Key Responsibilities * Collaborates with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) relating to day-to-day operation of clinical services for the entire campus. * Ensures that each resident's pre-admission screen is completed prior to move-in. * Directs the Lifestyle and Care Needs Assessments of Residents to determine the initial and ongoing needs of the residents' medical and personal care requirements. * Assists Residents with activities of daily living (ADL), including but not limited to bathing, dressing, grooming, dining, etc. And medication administration. * Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers. * Facilitates the Assisted Living Resident Meeting and follows up with feedback and concerns in a timely manner. * Works as the lead nurse for the assisted living residents and is part of the on-call rotation as designated by the DON. Qualifications * Active, unencumbered LPN license within the state * CPR certification * Previous assisted living and leadership experience preferred At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
    $33k-45k yearly est. Auto-Apply 22d ago
  • Client Experience Coordinator

    Destinytravel

    Remote residence coordinator job

    As a Client Experience Coordinator, you'll ensure travelers feel supported and valued throughout the entire planning process. You will track requests, provide timely updates, and keep communication smooth. At Destiny Travels, we believe every client deserves an exceptional experience. Key Responsibilities • Manage client follow-ups and reminders. • Provide trip updates and organize trip info. • Maintain communication logs and client preferences. • Assist with documentation and requirements. • Deliver exceptional customer care. Benefits • Fully remote opportunity. • Supportive and collaborative team. • Access to travel perks and training. • Career advancement potential. What We're Looking For • Strong communication skills. • Organization and multitasking abilities. • Customer service background preferred. • Comfort with digital tools. • Passion for helping travelers.
    $32k-52k yearly est. 10d ago
  • Remote Client Experience Coordinator

    Excitingtravelnow

    Remote residence coordinator job

    About the Role: Join Exciting Travel Now, where passion for travel meets purpose and flexibility! We're looking for motivated individuals who love helping others experience the world - from dream vacations to quick weekend escapes. Whether you're new to the industry or ready to take your love of travel to the next level, we provide the tools, training, and mentorship to help you thrive. What You'll Do: Plan unforgettable vacations, cruises, and special getaways Research destinations, resorts, and excursions Deliver friendly, personalized service before and during travel Access continuous training and education through our host-agency partners Ideal Fit: Enthusiastic, organized, and detail-oriented Enjoys learning and connecting with people 18 or older with reliable Wi-Fi and a computer or phone Why You'll Love It Here: 100% remote - set your own schedule Ongoing training and mentorship Positive community and career growth opportunities
    $38k-62k yearly est. 10d ago
  • Outreach Coordinator, Operations Support (Currently remote)

    Grameen America 4.0company rating

    Remote residence coordinator job

    , Inc. Grameen America Inc. (GAI) is a nonprofit microfinance organization founded in 2008 by a Nobel Peace Prize recipient, Mohammad Yunus. Mohammad's vision is to help less fortunate women of color become entrepreneurs and financially independent by providing micro-loans, financial education, asset building through savings and credit building strategies. Role Overview: The Outreach Coordinator (OC) is responsible for designing the outreach program, building strategic relationships, conducting a variety of outreach activities in the African American community. This role will also support recruitment and retention of staff and clients and facilitate multiple outreach initiatives connecting the branch with the surrounding community. The Outreach Coordinator will provide educational opportunities and assist women in need of financial services. You will need to be self-motivated, enthusiastic, and community-driven to take on this exciting role. The position requires someone with a positive attitude and readiness to be a team player. Primary Responsibilities: The Outreach Coordinator develops an outreach plan for their territory and surrounding communities. Attends all relevant community activities, to identify new clients, while also creating a pipeline for the intake process. Works collaboratively with the Relationship Associate by providing potential clients. Schedules and manages outreach presentations (materials/packets) in the community and communicates the details of the events, coverage, responsibilities, and final details/follow-up. Develops a consistent communication presentation. Follows company standards to ensure high quality and productivity. Client In-Take Management: Leads a smooth transition for the potential client into the business. Assists clients with completing the questionnaire and application; verifies and inputs client information accurately. Responsive to client questions and addresses any issues in a timely manner. Manages the client intake process from the initial communication through membership approval. Assists Relationship Manager and Branch Manager on client assessment in terms of commitment, business readiness, ability to invest and repay loan, willingness to participate in program actively. Supports potential members through intake in the context of a peer network “group” model. Responsible for meeting target action plan in terms of number of clients on-boarded into the program, fit of new members with GAI program (measured in terms of engagement, retention, recommendation), quality of portfolio for on-boarded members. Relationship Management: Build positive relationships with clients for membership and business growth. Provides a high level of customer service support when dealing with clients. Resolves local concerns, issues, and questions in a timely and professional manner. Works with branch team to enhance member engagement and experience. Responsible for meeting goals on member engagement, group accountability, retention, recommendation to peers. Qualifications: Extensive experience in community outreach & program coordination. BA/BS and 1-3 years of work experience in community organizing, outreach, client recruitment. Working knowledge and experience with native-born African American women. Enthusiastic, high energy, and an entrepreneurial spirit. Strong analytical and problem solving; and quantitative skills. Excellent attention to detail and strong organizational skills. Excellent verbal and written communication skills. Proven ability to learn on the go, meet deadlines, multi-task multiple projects, resourceful and work independently. Basic experience with Microsoft PowerPoint and Word. All employees who work in a Grameen America Inc. (GAI) office, travel for business, or attend a (GAI) sponsored event must be fully vaccinated against COVID-19. Employees who assert for a religious or medical exemption to receiving a COVID-19 vaccine are advised to work with our Human Resources team for accommodation. Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state or local law.
    $32k-45k yearly est. Auto-Apply 60d+ ago
  • Home Base Veteran Outreach Coordinator

    Brigham and Women's Hospital 4.6company rating

    Remote residence coordinator job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 33d ago
  • Virtual Client Coordinator

    Nuvant Consulting Group

    Remote residence coordinator job

    About the Role: Nuvant is seeking motivated Virtual Client Coordinators to help prospective clients explore financial solutions that align with their goals. In this role, you'll act as the first point of contact-introducing our services, understanding client needs, and coordinating the next steps in their journey with Nuvant. Key Responsibilities Conduct outbound calls, emails, and messages to engage potential clients Respond quickly to inbound inquiries and provide clear, helpful information Identify client needs through meaningful conversation and active listening Present Nuvant's service options and recommend appropriate next actions Schedule follow-up appointments or connect clients with specialized team members Maintain detailed and accurate records of client interactions in our CRM system Qualifications High school diploma or college degree preferred Professional, friendly communicator who enjoys client interaction Highly organized and reliable in a remote work environment Strong listening skills with a client-focused mindset Experience in sales, coordination, or customer support roles is a plus What We Offer Competitive base pay with performance bonuses and incentives Comprehensive benefits package: medical, dental, vision, 401(k), and paid time off Flexibility with structured support Opportunities for advancement with a growing company A collaborative team culture built on integrity, accountability, and success
    $31k-51k yearly est. Auto-Apply 38d ago
  • Client Engagement Coordinator

    Bridge Specialty Group

    Remote residence coordinator job

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Brown & Brown National Pharmacy Team (NPT) is a team of 200+ teammates from across Brown & Brown, including pharmacists, client service representatives, actuaries, analysts, data engineers, developers, care team coordinators and more. The NPT brought together pharmacy specialist resources from many businesses across Brown & Brown organizing our teammates into three distinct teams: Pharmacy Consulting and Analytics Auditing PillarRx Copay Maximization The Client Engagement Account Coordinator will work on all aspects of product and service delivery including RFP/procurement projects, auditing, market-check analysis, analytic reporting, providing on-going advice and pharmacy benefit expertise, and will be responsible for the strategic and operational relationship for assigned accounts. Essential Duties and Functions: include the following. Other duties may be assigned. Assists with the onboarding of new clients ensuring accurate set up within Remedy system; Assist and coordinate RFP/procurement and market-check process for assigned accounts which includes creating project timelines and project plans, coordinating PBM data requests, creating RFP via an on-line procurement tool, evaluation and assessment of PBM RFP responses, and creation of summary reports and disruption analysis, financial analysis; Assist and coordinate the audit process for assigned accounts which includes creating a statement of work, attending kick-off calls with client and PBMs, assisting the audit department with the data request coordination, notes and documentation, and preparation of the audit findings; Assist with Pharmalogic reporting including the set up coordination and creation of analytic reports and peer review of data elements; Support and manage any client transitions to a new PBM; Manage the day to day client relationship thus ensuring retention of clients and associated revenue; Creation and distribution of client audit initiation communications Assist with issue escalation and resolution of any pharmacy related issues; Assist with the documentation of all key agreements, deliverables and client correspondence Competencies: Ability to thrive in an environment with minimal oversight and lots of responsibility; Demonstrates ability to positively represent Remedy Analytics externally to clients and prospects; Experience developing and maintain effective, collaborative working relationships with clients and internal partners to provide solutions to complex pharmacy benefit decisions; Excellent written and verbal communication skills along with the ability to facilitate effective conversations both internally, and externally with clients; Possesses a strong work ethic and takes ownership of client goals and objectives; Takes initiative and is self-directed; Strong teamwork skills, has the ability to encourage cooperation among team members; Quick self-motivated learner who can initiate and drive new projects; Excellent analytical and organizational skills; Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward; Critical thinking to create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality;. Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Required Bachelor's degree in Business or Healthcare related field and/or 2+ years of relevant Pharmacy Benefit consulting or PBM Account Management experience; Ability to travel as required (up to 10% of time) Preferred Knowledge of both Pharmacy and Medical data Strong experience in MS Office and/or MS Excel Experience with Tableau Pay Range 26 - 28 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
    $32k-49k yearly est. Auto-Apply 20d ago
  • Client Experience Coordinator

    Saybrus Partners 3.8company rating

    Remote residence coordinator job

    Why Saybrus? We strive to help employees lead fulfilling professional lives. Excellence is expected and rewarded. We believe in straightforward communication and encourage employees to share opinions and ideas. Our salaries, incentive awards and comprehensive benefits provide a highly competitive total reward package based on individual and company performance. Many of our employees work from their homes, while others are based in our Hartford, CT headquarters. Job Summary The Client Experience Coordinator serves as the primary liaison between the client and the company throughout the new business and underwriting process. This role is responsible for providing quality updates to the client, answering client questions, and ensuring a clear understanding of each step. The coordinator independently manages cases, resolves vendor issues that may arise, and will collaborate with the client to gather outstanding requirements efficiently to avoid delays. A strong knowledge of the life insurance process, excellent communication skills - both written and verbal -, and a commitment to superior customer service are essential. The Client Experience Coordinator requires professionalism, a service-oriented mindset, and the ability to work collaboratively with internal teams to support the overall success of the account.Job Description Principal Duties and Responsibilities Proactively follow up and provide communication to support client/advisor satisfaction and understanding; ensure the client understands each step in the process while providing superior service support direct to the client. Manage daily workload with emphasis on time management and quality standards. Review and assess requirements, as needed. Serve as a single point of contact with customers. Receive and resolve complex and/or sensitive customer service inquiries, complaints and problems with quality, accuracy, and in a timely manner. Proactively resolve any issues and inquiries. Manage the necessary components for the new business process directly impacting the client. Identifying cases that need special handling. Accept ownership and suggest innovative solutions to meet branch/client needs while undertaking new and different requests. Explore opportunities to add value. Use expertise in life insurance process, customer service, terminology, technology to support and enhance daily operations. Provide continuous scheduled telephone coverage as business needs dictate. Partners with Senior Case Manager to deliver a holistic experience to the branch. Perform other duties as assigned. Knowledge, Skills, and Abilities Knowledge of the life insurance process (permanent and term products), including key impairments Working knowledge of desktop applications such as Outlook, Word, and Excel. Knowledge of Smart Office and Salesforce.com a plus. Critical thinking skills with the ability to identify and troubleshoot problems, and comfort with cases involving a high degree of complexity. Excellent verbal and written communication skills; clear and effective Excellent interpersonal and relationship building skills to interact with internal and external clients. Discretion while managing confidential matters (e.g., medical records) Ability to work independently in a fast-paced, multi-faceted environment while focusing on critical deliverables. Knowledge of HIPAA rules and regulations. Comfortable in a team environment and supportive of corporate change Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at ****************. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.
    $31k-48k yearly est. Auto-Apply 60d+ ago
  • Client Coordinator (31213)

    Ime Resources

    Remote residence coordinator job

    We're looking for a Remote Client Coordinator to join our team! The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards. Role Highlights: Full-time position: Monday-Friday, 8am to 5pm EST Competitive pay: $18 to $20 per hour Location: Fully Remote! Duties & Responsibilities include: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. Utilize appropriate systems and databases to enter client or claimant information and or retrieve information. Maintain daily contact with the QA department regarding workflow and pending report status. Contact providers for assignment and update database. File and archive open and closed cases. Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system. Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion. Direct calls to other departments as needed. Perform various clerical duties such as typing, filing, emailing, and proofreading. Assist in resolution of customer complaints and quality assurance issue. Notify management of any report issues or concerns. Ensure all practices are carried out in accordance with state and federal safety and legal regulations. Perform other duties as assigned. Qualifications Education and/or Experience High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of education and experience preferred. Experience in a medical office or insurance industry preferred. QUALIFICATIONS Must possess complete knowledge of general computer, fax, copier, scanner, and telephone. Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must have ability to be trained on and adhere to HIPAA regulations and compliance standards. Must be a qualified typist with a minimum of 40 W.P.M. Ability to follow instructions and respond to managements' directions accurately. Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to demonstrate and promote a positive team -oriented environment. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time. ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages. ExamWorks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k. ExamWorks, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
    $18-20 hourly 2d ago
  • Residential Coordinator

    Southern Oregon University 4.2company rating

    Remote residence coordinator job

    Date application must be received by for priority consideration by: February 5, 2026 Closing Date or if blank, Open until filled: Job Family Group: Administrative and Professional Division/Department: Academic and Student Affairs/University Housing Compensation Range (if applicable): $3,657.33 monthly or $43,887.96 annually @ 1.0 FTE FLSA Status: Exempt Appointment Basis: 12-month Time Type: Full-time Benefits Eligible: Yes Renewable/Non-renewable/Grants/Limited Duration: Renewable This position must possess and maintain a current, valid Driver License: Yes This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes Lead Work/Supervisory Responsibilities: Yes Remote Work Type: On-campus Work Hours: M-F (8:00a - 5:00p) Hours are subject to change with notice. This is a required live-in position with some evening & weekend work and emergency on-call responsibilities Worker Status: Must be able to legally work in the United States without visa sponsorship SPECIAL INSTRUCTIONS TO APPLICANT: Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant's qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration. For inquiries and additional information, please contact Human Resource Services via email at *********** or by phone at *************. To view SOU's very generous benefits and pension programs available to eligible positions, please visit *************************************************************************************************************** Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, ****************************************** demonstrates our value and commitment to our employees. POSITION DESCRIPTION: University Housing supports the educational mission of the University by providing a safe, secure, and educational living environment for students. Many educational and social learning opportunities are provided to the students while living in University Housing. In addition, University Housing also provides educational groups the means to stay on campus and utilize the university facilities, services, and experience through our Conference Services. During the academic year, University Housing has approximately 1,200 students living in the halls and apartments. Conference Services accommodates over 10,000 guests throughout the full year. University Housing is a self-supporting auxiliary enterprise with an annual operating budget of over 14 million dollars. The Area Coordinator (AC) is primarily responsible for student staff supervision, community development, and operations management within the University Housing Department. The person coordinates the work of staff assigned to their functional areas to accomplish the goals of the University Housing department at Southern Oregon University (SOU). The AC will provide a supervision philosophy that encourages creativity and provides motivation for student staff. The AC is supervised by and reports directly to the Associate Director of University Housing for Residential Life. The Area Coordinator must be accessible to residents and guests on a regular, daily basis. Some evening/weekend work and occasional travel are required. The person will serve in the primary professional staff on-call rotation for University Housing. Additionally, the Area Coordinator is expected to: Adapt and respond appropriately to new and challenging circumstances. Act as a role model and professional representative of SOU and University Housing. Always act in a mature and appropriate professional manner in dealings with students, parents, staff, and other University officials. Support the mission, goals, and policies of University Housing and SOU. Encourage academic achievement, student satisfaction, and retention through personal contact, community development, and operational management. Ensure accurate and positive representation of SOU to the public. Maintain ethical relationships with colleagues and students. Represent SOU in an appropriate manner at all times, including at conferences or other events as requested. The AC will also be responsible for building interpersonal relationships to: Develop a sense of community and a basis for positive interpersonal relationships. Be aware of problems and concerns. Mediate conflicts and work to resolve problems. Establish a rapport with residents and guests. Be receptive and open to different values and lifestyles. Be available for consultation with students, parents, staff, and conference groups. Respect the confidence of residents, guests, and staff. Display appropriate flexibility and a positive perspective in various situations. Promote an atmosphere of cooperation. Demonstrate interest and enthusiasm. Minimum Requirements A Bachelor's Degree in an applicable field. Two years of experience at the undergraduate level in either Housing/Residential Life or Student Life/Involvement. This is a required live-in position with some evening & weekend work and emergency on-call responsibilities. Must be willing and able to live in campus-provided housing. Preferred Requirements A Master's Degree in the social sciences or higher education administration. Direct, progressive experience in Housing/Residential Life. Essential Functions Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive: (30%) Administration and Management Facility Management Initiate and communicate to appropriate staff concerning facility needs. Provide input for renovation and/or improvement plans. Maintain all records necessary for working with students and staff: keys, room inventory forms, emergency cards, etc. Ensure the implementation of fire safety, security, and damage control. Assist with the facilitation of the opening and closing of the residence halls. Facilitate hall duty coverage as appropriate. Work with the Housing Office to facilitate room changes in accordance with established policies. Supervision Be responsible for supervising 5-15 student staff members. Meet regularly with staff to address concerns, questions, and progress. Provide ongoing formal and informal evaluations. Confront and resolve problems immediately. Organizational Tasks Facilitate the accurate and timely completion of necessary paperwork, including but not limited to room inventory, occupancy reports, and room changes. Assist with interviewing, evaluating, and selecting prospective student staff. Assist residence hall student groups with hall budgets and planning. Duty & Scheduling Expectations Coordinate hall staff and front desk staff duty schedules as appropriate. Participate in the weekly AC On-Call duty rotation for all 12 months of the year. Share duty responsibilities appropriately during vacation/building close-down periods. Confront and mediate situations when they arise or are communicated to you while on-call. Carry the emergency on-call phone with you at all times when on-call. Meeting Expectations Meet weekly with those you supervise/advise. Meet weekly with your supervisor and others on your administrative team. Meet with committees as necessary/required. Office hours and duties Hold regular office hours during the week. Allow for flexibility in office hours as needed to accommodate the needs of residents and conference attendees. Attend campus, hall, and floor programs and activities. Complete other tasks as assigned. (30%) Behavior & Intervention Strategy Advising/Referral Assist residents/guests concerning academic, social, and personal needs. Be responsible for knowing referral channels and opportunities to better serve students. Be a resource for improving staff competencies on problem solving, mediation, programming, counseling, referrals, etc. Work cooperatively with all student and professional staff. Crisis Intervention Assist and control crisis situations through immediate action, sound judgment, and appropriate referrals. Follow up as appropriate with students and administrators. Consult with appropriate resources in times of crisis. Policy Enforcement & Conduct Know, understand, and effectively communicate policies, procedures, and the University Housing & Dining Contract. Supervise staff to ensure consistent enforcement of policies. Confront individuals in violation of policies or contract and provide appropriate documentation. Provide support to staff for debrief after an incident has occurred. Serve as a conduct officer for the University. Adjudicate student conduct in a timely manner, following all procedures, policies, and protocols set forth by the department and the university. (25%) Leadership & Community Development Programming Serve as a resource and advisor for individuals and groups. Facilitate community development among the constituents that you serve. Create intentional opportunities for engagement and learning among residents. Role Model Balance personal needs with organizational interests and policies. Set standards and satisfactorily complete projects. Leadership Development Identify and help develop potential leadership in every student you serve. Encourage student participation in challenging experiences. Refer potential leaders to appropriate offices and resources for future development. Collaborate effectively with other university departments to help best serve students. Advise student leadership groups including the Area/Hall/Community Councils or their equivalents. Committee Participation Lead project work within the University Housing department as appropriate or requested. Represent University Housing on institutional committees as needed/required. (15%) Professional Development Communication Maintain frequent and open contact with students and staff. Respond promptly to requests for information. Check messages several times daily. Promptly deliver pertinent information to supervisor or appropriate administrative staff. Participate constructively and appropriately in meetings. Training and Development Attend required training and development meetings and retreats. Attend student leadership and/or professional conferences when possible. Submit program proposals to present at these conferences. Assist with and support the completion of a variety of collateral assignments including, but not limited to, Housing Operations Management, Student Training and Development, Themed Housing, and Student Group Advising. Skills, Knowledge, and Abilities Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations. Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist. Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment. Strong analytical and research skills; demonstrated ability to gather, evaluate, and to develop well-reasoned conclusions and recommendations. Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems. Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy. Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters Demonstrated ability to work with a high level of productivity and accuracy/attention to detail. Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email. Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies. Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures. Ability to provide training and direction to student assistants. Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Physical Demand Normal office activities such as sitting/standing at a desk, using a computer, answering phones, and communicating in person both in writing and via phone with others. Ability to move/transport up to 50 lbs. Active position with the need to move/traverse to various areas within the building and on campus. Must be able to perform driving-related duties, which are essential to the position, with or without reasonable accommodation. Special Conditions This is a required live-in position with some evening & weekend work and emergency on-call responsibilities. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. Must be able to successfully pass a pre-employment background check. This position classification has been defined as exempt and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA). The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services. _________________________ SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources. Diversity Statement: Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community. SOU Land Acknowledgement We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together - who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (******************* and the Confederated Tribes of Siletz Indians (**************** are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people. Notice to Prospective Employees Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU's Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention. An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: ****************************************************** A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520. For more information, call ************, or email ************************.
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